Overall rating (best variant)
Safety ratings
2019 Dodge Durango SUV 2WD
- Lane departure warningNo
- Forward collision warningOptional
- Electronic stability controlStandard
2019 Dodge Durango SUV 4WD
- Lane departure warningNo
- Forward collision warningOptional
- Electronic stability controlStandard
Crash test videos & photos
Crash test #1NHTSA test 10778
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #2NHTSA test 10810
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (4)
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNITCampaign 20V183000 · 26/03/2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Risk: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V191000 · 10/09/2020Over-the-air fix
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 22V426000 · 09/06/2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Fix: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 24V838000 · 07/11/2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Owner complaints
Most-reported areas
- EXTERIOR LIGHTING45
- ELECTRICAL SYSTEM36
- SERVICE BRAKES26
- ENGINE24
- UNKNOWN OR OTHER18
- HYDRAULIC16
- POWER TRAIN12
- FUEL/PROPULSION SYSTEM6
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2022· EXTERIOR LIGHTING
Racetrack lighting seems to be defective and water has entered and lighting has stopped working and has become a problem driving without it.
- 12/27/2024· ELECTRICAL SYSTEM
Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay is causing a parasitic battery drain in the 2019 dodge durango.
- 12/20/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on the happenings. Because there isnt a "failure" we have been told that the vehicle needs to fail in order to have this fixed. We have less than 58K miles on this vehicle. This has been happening since September 2022
- 12/17/2025· ENGINE
Oil cooler failure .I am concerned because my mechanic says this is a common problem with this type of motor. Why isn't it recall.
- 12/17/2024· EXTERIOR LIGHTING
The whole center section of lighting, located on the tailgate (liftgate) is burned out, including the license plate illumination. Apparently water gets into the "racetrack light" which I learned is what Dodge calls this center section of lighting. I have noticed there is a significant amount of water inside this section of lighting, and now it intermittently does not work. More times than not, it is completely out. As I did some research about this issue, I found that it is common for all of the 2014- 2024 Durangos.
- 12/17/2022· ENGINE AND ENGINE COOLING
From my understanding, I went to several different mechanics who all said the same thing. 2019 and maybe older years, the way the truck was made, the coolant hose runs all the way from the resovoir to the back of the truck which is causing a metal pipe and the coolant hose to touch and when the metal pipe gets hot, it’s eating at the hose cause a significant leakage under the truck. And the hose is behind the vent under the truck which means pieces would need to get removed from the truck in order to get to the hose.
- 12/14/2022· SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Dodge Durango. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The contact stated while shifting the vehicle into park, the vehicle failed to recognize that the gear shifter was in park. The check engine warning light, the battery warning light, the ABS warning light, and the stability control warning light were illuminated. Additionally, there was a message stating that the vehicle would shut down was displayed. The vehicle was taken to the dealer for diagnostic test, and the contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 95,420.
- 12/07/2024· EXTERIOR LIGHTING
The rear race track light assembly lights went out. I know there is a known issue with this light assembly.
- 12/01/2019· EXTERIOR LIGHTING
HEADLIGHTS WOULD COME ON WHEN THE HEADLIGHT SWITCH IS IN THE OFF POSITION WHILE IN PARK AND WHILE IN MOTION, AND STAY ON; DURING NIGHT TIME DRIVING HEADLIGHTS WOULD INTERMITTENTLY GO OFF IN THE ON POSITION WHILE IN MOTION. SEVERAL ATTEMPTS BY DEALER REPAIR PERSONNEL TO FIND A REMEDY WERE UNSUCCESSFUL. IT WAS LATER DISCOVERED THAT THE AFTERMARKET REMOTE START INSTALLED BY A THIRD PARTY WAS WIRED INCORRECTLY. THE DEALER INSTALLED A FACTORY REMOTE START AND THE ISSUE APPEARS TO BE RESOLVED.
- 11/28/2021· EXTERIOR LIGHTING
Water gets in the rear middle racetrack tailgate light and caused the partial burnout of the LED tailgate lights. This is a 2019 Dodge Durango VIN [XXX] with only 17,000 miles. This is a safety issue and from what I read online it will lead to other lighting/electrical issue in the future. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- 11/27/2023· ELECTRICAL SYSTEM,SERVICE BRAKES
I HAVE A 2019 DODGE DURANGO Which has a faulty brake light that stays on. after doing some extensive research there was a recall on the durango. (Recall 21A, NHTSA 23E-019) This recall is for defective Hydraulic Control Unit. Now the recall letter issues a suspected range on the units based on the Julian date of Manufacturing. for this recall is numbers 8166-9106. my unit is8355. The dealerships and Dodge have been making it difficult for me to have replaced because my VIN is not listed for this recall, but its clear it should based on the recall letter that provides the exact range of faulty units that mine falls inline with. I have attached some pics of the recall letter and of my hydraulic unit. any help will be appreciated
- 11/25/2019· AIR BAGSCrash
PURCHASED THE CAR BRAND NEW HAD 500 MILES ON WHEN IT WAS INVOLVED IN PASSENGER FRONT COLLISION AND THE AIRBAGS NEVER DEPLOYED.HE CAR WAS TRAVELING AROUND 40 MPH WHEN A VEHICLE PULLED OUT IN FRONT OF IT CAUSING A TOTAL LOSS . WE CONTACTED DODGE AND THEY SENT A INSPECTOR OUT TO RECOVER THE 'BLACK BOX' WE WERE NEVER CONTACTED WITH WHAT THE FINDINGS WERE OR THE REASON THE AIR BAGS NEVER DEPLOYED.
- 11/19/2019· SUSPENSION,SERVICE BRAKES
BRAKES DO NOT FEEL ADEQUATE WHEN TOWING A TRAILER. THE REAR OF THE VEHICLE DROPS DRAMATICALLY WHEN A COMBINED 6000LB BOAT AND TRAILER WHEN HITCHED TO THE FACTORY EQUIPPED TOWING PACKAGE. I WOULD NOT DRIVE THE VEHICLE WITH THIS CONDITION
- 11/19/2019· STEERING
AFTER DROPPING OFF MY OLDEST DAUGHTER AT PRESCHOOL, I DROVE FOR ROUGHLY 2.5 MILES AND PARKED THE CAR, I SUFFERED A TOTAL LOSS OF POWER STEERING. THE TRUCK HAS A COMPLETELY ELECTRIC STEERING SYSTEM. THIS OCCURRED 10/31/2019. ON THIS DATE I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP FOR DIAG. THEY CALLED 11/1/2019 AND STATED THAT IT NEEDED A NEW STEERING RACK. IT IS NOW 11/19/2019 AND THE PART IS STILL ON BACK ORDER. CHRYSLER KEEPS PUSHING THE DATE BACK. I STILL DO NOT HAVE THE VEHICLE BACK AND NOT DEFINITIVE DATE OF RETURN. IF THIS WOULD'VE HAPPENED WITH MY DAUGHTERS IN THE CAR WHILE DRIVING DOWN THE ROAD IT WOULD'VE CAUSED A SERIOUS CRASH.
- 11/14/2025· SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part for the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not yet available. In addition, the contact stated that the parts had not been available for a year. The contact had not experienced a failure.
- 11/13/2025· EXTERIOR LIGHTING
The rear race track light and license plate lights failed to work due to a faulty gasket or seal on the light. Faulty in the manufacturing process and now to repair this issue is $1500 or more. The vehicle can not be inspected and used do to the lights not working.
- 11/09/2022· ENGINE
Upon making slow turn I experiance a rapid unintended acceleration. Engine raced to about 4000 RPM. In order to get vehicle under control brakes were applied to maximum and vehicle was shifted into neutral which caused engine to throttle higher but driver was able to turn off vehicle and safely come to a stop. After restarting vehicle throttle reurned to normal functioning. I was lucky there were no other vehicles around or a wreck would have happened. I do not know if this related to recall 22V426000. `Dodge dealeership advised that there currenlly is no fix for this recall. If this incident is related to the recall Dodge needs to find a fix ASAP.+
- 11/08/2022· SERVICE BRAKES, HYDRAULIC,POWER TRAIN
The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked and unoccupied, the vehicle inadvertently rolled away. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed him that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 26,059.
- 11/06/2025· POWER TRAIN,EXTERIOR LIGHTING
Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the blown head gasket was my fault, however after asking the mechanic said there was no code for over heating or any of that, just the misfire.
- 11/04/2019· UNKNOWN OR OTHER
RADIO/GPS SCREEN CONSTANTLY POPS-UP WEATHER ALERTS WHILE DRIVING FOR LOCATIONS 100'S OF MILES AWAY AND IRRELEVANT TO THE DRIVER. ALERT COMPLETELY OBSTRUCTS THE SCREEN REQUIRING HUMAN INTERVENTION AND DISTRACTION TO CLEAR THE ALERT. ALERTS CANNOT BE DISABLED AND HAPPEN SO OFTEN THAT THE NUISANCE IS A DISTRACTION TO DRIVING AND OPERATING THE VEHICLE.
- 10/29/2021· POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE
2019 Didge Durango. Purchased used with c.22k miles on the clock. Have driven c2.5k miles and the following has happened 3 times. When accelerating the car seems to lose power momentarily and then gets stuck in third gear. Cannot shift up or down. After parking and restarting the engine the issue is resolved but the check engine light comes on. Goes off sometimes after a few hours, sometimes after 1 or 2 days
- 10/26/2019· ELECTRICAL SYSTEM
I WAS DRIVING MY NEW DURANGO ON I-95 NORTH FROM FREDERICKSBURG, VA TO WOODBRIDGE, VA, WHEN I HIT A BUMP ON THE HIGHWAY AND THE ENTIRE DASHBOARD FLICKERED VERY FAST ABOUT 15 TO 20 TIMES, THEN THE CAR ACCELERATED ON ITS OWN AND THEN QUICK ACCELERATING ON IT'S OWN.
- 10/26/2019· ELECTRICAL SYSTEM
I JUST SUBMITTED A COMPLAINT ABOUT THE DASHBOARD FLICKERING WHEN I HIT A BUMP ON I-95 AND THE VEHICLE ACCELERATING ON ITS OWN. THE VEHICLE HEADLIGHTS ALSO WENT OUT DURING THIS SAME INCIDENT ON THIS DAY.
- 10/17/2022· SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 10/16/2023· EXTERIOR LIGHTING
Water continually builds up in the middle part of the tail lights. This is now making the lights in my tail lights go out. These are lights that can't be replaced without replacing the entire piece. I see this often on Dodge Durangos of my model and it's definitely an issue. I still cannot find out how water is getting in and it will continue to make more of my taillight go out.
- 10/16/2023· STEERING
Goodyear examined my Durango on October 4th 2023. Examination results reported a flawed electromechanical steering gearbox. Price to repair including parts, upwards of 4,000 dollars. I have a prepaid warranty covering repairs and parts. Parts availability from the Chrysler corporation are the issue. The dealership Orange Park Chrysler Jeep Dodge was informed AND examined the vehicle themselves. They related to me the "part isn't available". I returned to the Goodyear dealership. Their response is the same. Neither factory nor aftermarket steering gearbox are available for purchase. Therein lies the reason for this report from me. I've written emails to Chrysler (stellantis) customer service 3 times. The 3rd time being today October 16th. They responded once shortly after the October 4th email. Since then quiet as a church mouse. So far the steering gearbox just pops and makes grinding noises. I'm 67 years old and existing on disability payments. I can't get the parts. I still owe 32,000 plus (9650 for warranty coverage). So I CAN'T get rid of it. If it fails while being driven, State Farm won't cover the damages because I KNEW the vehicle was needing repairs and continued to drive it. I'm FORCED to drive it because of parts UNAVAILABLE by Chrysler or the aftermarket. I can't afford a rental car for what appears to be an EXTENDED period of time. I can't attach the 3 emails here. However the emails WILL be retained for future reference. Any assistance you may provide would be greatly appreciated.
- 10/16/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.
- 10/14/2025· SUSPENSION,EXTERIOR LIGHTING,SERVICE BRAKES
We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.
- 10/14/2024· ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHERFire
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
- 10/14/2019· EXTERIOR LIGHTING
ON SEPTEMBER 30, 2019, I PURCHASED A NEW THE NEW 2019 DODGE DURANGO VIN I SUBMITTED. DRIVING OFF THE LOT, I HIT A BUMP IN THE ROAD AND THE DASHBOARD AND HEADLIGHTS WENT OUT. THE HEADLIGHTS WERE ON "AUTO." IT WAS DARK. I HAD TO MANUALLY SWITCH THE SELECTOR SWITCH TO THE "ON" POSITION AND THE HEADLIGHTS DID COME ON. ACCORDING TO THE DEALER, THE VEHICLE INDICATED ONE BAG TRIP. I JUST PICKED THE VEHICLE UP ON SATURDAY, OCTOBER 12, 2019. I ALSO HAVE ENGINE KNOCK.
- 10/07/2025· ENGINE
Twice this year this has happened. I was driving to work when suddenly the lights on the dash came on and the car started over heating. There was a ton of engine coolant under the car. Took the car to get repaired. They said the coolant lines rub against something under the car and caused a hole. They said it was a defect in the way the car is designed and there is nothing to hold up the coolant lines running to the rear of the vehicle. They told us we needed to contact dodge and file a claim. We did and heard nothing back from them. Fast forward 6 months and it happens again. Car is currently at a dodge dealership. Same issue. Filed another complaint and claim with them. Its been 3 weeks. 0 response. Car is still at the dealership.
- 10/07/2025· ENGINE
I was driving my vehicle and the engine light came on and the car started overheating. I had to immediately pull over. There was fluid underneath my Vehicle again. This occurred twice in 6 months. The engine coolant lines have a whole in them. This is the 2nd repair for the same issue in 6 months. The Vehicle has been sitting for over 3 weeks at dodge. They have not answered or responded to our claims. The Vehicle poses a safety risk as it instantly overheats and you lose power. The coolant lines under the Vehicle are not secured at all and rub against other parts under the vehicle.
- 10/06/2022· SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, there was message stating, “Anti Sway Deactivated”. The contact stated that the vehicle was started without depressing the brake pedal. The vehicle was taken to the local dealer who indicated that the failure was related to the recall. The failure mileage was 59,000. VIN tool confirms parts not available.
- 09/27/2022· SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Dodge Durango. The contact stated that while operating the vehicle the messages "Service Trailer Braking System and Auto Disabled Traction Control" was displayed and the brake light and ABS light remained illuminated. Additionally, the driver was able to shift the gear shifter from park(P) without depressing the brake pedal. The local dealer was contacted regarding the failure and informed the contact that the failure was related to the NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 31,000. VIN tool confirms parts not available.
- 09/21/2019· VISIBILITY/WIPER
GLASS SUNROOF EXPLODED WITHOUT ANYTHING HITTING IT.
- 09/20/2022· ELECTRICAL SYSTEM,ENGINE
Purchased my used 2019 Durango at the end of June 2022. Everything was fine, then after a month and a half the vehicle starts to act up. Had the "Service Electronic Stability Control" warning come on several times. "Stop/Start Unavailable, Service System" warning come on four or five times. Then, sitting at a stop light, the engine shut down and wouldn't turn on and a warning saying my "Hood Is Open" popped up. Put vehicle in Park. Tried again, same warning, third time was a charm it finally started. Took it to dealer, they say after a 'recall' fix is sent out, some of these problems (they say are related) will go away. Meanwhile, I'm paying for a vehicle that sits in my driveway while I drive one of my other vehicles. I can't drive a vehicle that may suddenly 'shut down' with my family in it. Vehicle only has 17, 900 miles on it too.
- 09/18/2023· UNKNOWN OR OTHER
Cooling system hose blew from a faulty clamp rubbing a hole in it. There’s a TON of reports of this same problem with the same model/year. All antifreeze leaked out and overheated engine.
- 09/17/2025· STEERING
Electronic power steering locks the wheel while turning. Have to use excessive force to get it out of the stuck position. I have went through several forums trying to figure out why this happens there are many other customers experiencing the same problem. There is no power steering pump to replace so this could be an absolute danger to anyone driving a Durango with this problem or others around them.
- 09/10/2025· EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,SERVICE BRAKES
3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.
- 09/10/2022· EXTERIOR LIGHTING
Rear taillight assembly gets filled with water over time. LED lights fail as water rises. Some drivers report it causes the rear view camera to short out but I have not experienced this. Yet.
- 08/31/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
On a recent 9hr drive to home the headlights got so dim that I needed to turn on the fog lights to be able to cautiously continue the drive to home. The low voltage and low headlight output makes driving at night a very dangerous situation and can come on quickly. The voltage on the cars digital display varied between 12.2 and 12.3 volts. The halogen headlights are designed for 13.8 volts. The vehicle has been checked by two Dodge dealer and they both have stated it is within the specifications of the Dodge Star Online Publication # S2008000031 REV. A which is attached. There were no warning lights or codes displayed. Dealer # 1 said they have solved this complaint before with changing the headlight assemblies to LED headlights at a cost of $1,700 to $2,000. This was reported to Chrysler under case number 80419497 and I was told I Will Not hear back from Chrysler.
- 08/28/2024· EXTERIOR LIGHTING
The rear tail light assembly that is mounted on the tailgate (it is often referred to as a "racetrack" light) filled with water and quit working while the vehicle was under warranty. It apparently fails due to a defective seal between the lens and the housing. The light assembly was replaced under warranty and lasted approximately 1 year before leaking and filling with water again. This time it was not covered by warranty. I drained the water, but one of the license plate lights no longer illuminates. It is impossible to change just a bulb. To repair this light requires replacement of the entire assembly at a cost of approximately $2,000. Driving the vehicle with an unilluminated license plate subjects me to being stopped by law enforcement and issued a citation. This is not an isolated incident as I see countless Dodge Durangos, including many that are used by law enforcement, with the same problem.
- 08/27/2024· UNKNOWN OR OTHER
I was driving down the freeway going about 70 on a trip with my 2 small kids. We were about 2.5 hours from home when the check engine light came on and was orange. Within minutes, while I was safely trying to get off of the freeway, it turned red and was blinking. I had to slow down to under 40 to get it to go back to orange while I tried to find a place to pull over and figure out what to do, creating a dangerous situation for myself and other drivers. The car only had 40,000 miles, is regularly serviced, and there were no previous issues with any of the warning lights. Took to the first repair shop and they said it was likely the coolant pipes and they have seen it in Durangos because of the way the car is assembled. They recommended that I bring it to the dealership because they didn't want to void my warranty. Dealership confirmed it was "large leak coming from back of engine. upon further inspection leak is coming from rear heater coolant pipes. replaced coolant pipes and found coolant leaks from rear heater hoses. replaced rear heater hoses" The issue with the heater hoses having to be replaced is that the car is assembled so that it has to be completely lifted and split in 2 to be able to do the work. Because of the position of the hoses, there are parts of the frame of the car that rub against those hoses and pipes creating damage and leaks, and there is no easy way to repair the damage that is caused by manufacturer positioning. The parts themselves were less than $700, but the labor charge for having to have multiple people work on taking the entire car apart to replace those parts was more than $5,000.
- 08/26/2021· SEATS
The contact owns a 2019 Dodge Durango. The contact stated while driving at 55 MPH, the headrest air bag inadvertently deployed and hit her on the back of the head. There were no warning lights illuminated. The contact stated she continued to drive the vehicle and made a stop when she exited the highway. The contact sustained whiplash but did not seek medical assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 60,000.
- 08/25/2023· POWER TRAIN
The vent tube leading to the transmission came disconnected and sucked up water into my transmission. Leading to the transmission to not have any power. My son and I were in the the car trying to go up the hill when it lost power and started rolling backwards down the hill into traffic with the gas pedal to the floor. The mechanic at dodge said he has no idea how the vent tube was able to suck up that much water into the transmission. There was no lights that came on about the vent tube until it was too late and even then the check engine light would go on and off every time the car was turned off. The car is un drivable and currently at JT Dodge land in Columbia SC. I have notified my Insurance to see if this is something that would be covered l.
- 08/23/2021· UNKNOWN OR OTHER
Tail lights have a pointy edge that has cause injuries twice, when walking-by to close to the vehicle, I have severely injury my arm and back (see attached pictures). This happens when truck door is opened only. Pics 1 & 2 are showing the pointy edge of the tail light, Pic 3 is the most recent injury and Pic 4 is a scar from the previous injury.
- 08/22/2024· ELECTRICAL SYSTEM,SERVICE BRAKES
Service electronic stability control
- 08/22/2024· POWER TRAIN,ENGINE
The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
- 08/20/2022· ELECTRICAL SYSTEM
The service shifter light comes on, the windshield wipers come on by themselves, the cruise control wont work when the message is on. This happens on ALOT of Chrysler vehicles!! The Durango wont shift into drive when the message is on. It also happens when the durango is being driven. The message appears everytime I turn my durango on.
- 08/20/2019· ENGINE,FUEL/PROPULSION SYSTEM
MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).