2019 Chevrolet Silverado 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 11/22/2021· EQUIPMENT

  The contact owns a 2019 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact was concerned about the vehicle not starting in the cold weather. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/17/2020· UNKNOWN OR OTHER,ENGINE

  THE TRUCK WAS ISSUED A RECALL FOR THE ENGINE BLOCKER HEATER WHICH WAS PERFORMED. SINCE THAT RECALL WAS PERFORMED I KEEP GETTING LOW COOLANT WARNINGS ON THE DASH IN ERROR. THE VEHICLES WAS TAKEN BACK TO DEALER AND EVERYTHING WAS CHECKED. THEY REFILLED THE SYSTEM JUST INCASE THERE WAS AN AIR POCKET BUT THEY WARNED ME ABOUT 4 OUT OF 10 PEOPLE THAT HAVE THE RECALL PERFORMED CONTINUALLY GET A LOW COOLANT LIGHT. THE TRUCK WAS FINE FOR 2 MONTHS AND NOW I'M BACK TO HAVING THE LOW COOLANT LIGHT ON. THE COOLANT LEVEL LOOKS FINE. I CALLED THE DEALER AND THEY SAID GM KNOWS ABOUT IT BUT NO FIX IS AVAILABLE BECAUSE THROWING PARTS AT IT LIKE A NEW RESERVOIR TANK AND COOLANT SENSOR DOESN'T SEEM TO FIX THE ISSUE. WE'RE BEING TOLD TO SIMPLY IGNORE THE WARNING DISPLAYED ON THE DASH FOR NOW. TO ME IT IS TOTALLY UNACCEPTABLE THAT THE "FIX" FOR THE ENGINE CLOCK HEATER RECALL HAS NOW CREATED A SECONDARY ISSUE THAT HAS NOT BEEN ADDRESSED. SINCE YOU HAVE THE DATABASE OF VINS THAT WERE PART OF THE ENGINE BLOCK HEATER RECALL I ASK THAT YOU REACH OUT TO THOSE PEOPLE THAT HAVE HAD THE FIX PERFORMED AND FIND OUT HOW MANY ARE NOW HAVING A LOW COOLANT ISSUE AS A RESULT OF THAT REPAIR BEING MADE.

• 11/16/2024· FUEL/PROPULSION SYSTEM

  The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.

• 11/05/2025· ENGINE

  All or most of the 2019 Chevrolet Silverado 2500 and 3500 models are having the same exact issue, the coolant hoses that cools transmission oil are exposed metal to metal rubbing against each others, and over time from driving normally will eventually cause transmission oil leaks in different areas of the hose element, GM technicians acknowledge it a faulty design from the manufacturer , so GM adapted a customer loyalty program but only to deny a fix or repair at there own expense. This is definitely should fall under a manufacturer recall.

• 10/23/2023· ELECTRICAL SYSTEM,ENGINEFire

  While trying to Jumpstart the battery the factory gm battery exploded send battery acid flying everywhere. Causing chemical burns. Ring Video available of incident.

• 10/16/2019· ENGINE

  TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT CALLED ANTELOPE VALLEY CHEVROLET AT 855-790-7876 (LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 10/15/2021· ELECTRICAL SYSTEM,ENGINEFire

  Vehicle caught fire in engine compartment and caught rest of truck on fire .

• 10/15/2019· ENGINEFire

  TL* THE CONTACT OWNED A 2019 CHEVROLET SILVERADO 2500. WHILE PULLING INTO THE DRIVEWAY, THE ENGINE COMPARMTMENT CAUGHT FIRE. THE FIRE SPREAD AND BURNED THE ENTIRE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE PRESENT. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE DRIVER WAS ABLE TO EXIT THE VEHICLE BEFORE THE FIRE SPREAD. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS INFORMED ONLINE THAT THE MANUFACTURER DECIDED NOT TO MAIL THE RECALL LETTER BECAUSE NO ONE WAS INJURED OR KILLED, AND THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE VEHICLE REMAINED AT THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 5,000.

• 10/12/2022· ELECTRICAL SYSTEM,TRAILER HITCHES,SERVICE BRAKES

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at 30-35 MPH with a 2017 Heartland Bighorn trailer hitched to the vehicle, the message “Check Trailer Wiring” was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 MPH. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer Graff Chevy Durand (9009 Lansing Rd, Durand, MI 48429), where it was diagnosed that no issues were found. The contact stated the Pollak 7-Way Plug Connector was installed on the vehicle under GM Technical Service Bulletin Number :PIT5311E. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too.

• 10/10/2024· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

• 09/29/2023· ENGINE

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The accelerator and brake pedals became inoperable. The check engine warning light was illuminated. Additionally, the engine power reduced message was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was caused by a faulty oxygen sensor. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.

• 09/26/2023· STEERING,SUSPENSION

  In May of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in May. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that Chevy has a reputation of having this problem with our model (2019 Silverado). I’m filing this report to let you know that we are experiencing this problem.

• 09/23/2023· TIRES

  On a trip from Southern California to Waco, TX, tire tread separation occurred on the driver's side front tire (Goodyear Wrangler ST-A LT265/60R20) on Sept 4, 2023 in Deming, NM. On the return trip from Waco, TX, to Southern California, on Sept 15, 2023 the tread on the passenger side rear tire (Goodyear Wrangler ST-A LT265/60R20)started separating in the same manner. The tire was replaced with the spare tire in Deming, NM, and the trip was resumed. On the same day, Sept 15, 2023 on arrival into Blythe, CA, the driver's side rear tire (Goodyear Wrangler ST-A LT265/60R20) in the same manner (tread separation). At that point, all the tires were replaced at a tire shop in Blythe, CA. In summary, within an 11 day period, three tires (Goodyear Wrangler ST-A LT265/60R20) failed from tread separation. All tires were the same make and model. They were purchased mounted when the new vehicle on Sept 11, 2018 (Chevrolet Silverado HD) was purchased. The three tires (Goodyear Wrangler ST-A LT265/60R20) failed from Sept 4, 2023 through Sept 15, 2023.

• 09/19/2019· POWER TRAIN

  WHILE DRIVING IN TOWN AND SLOWING DOWN THE TRANSMISSION DOWN SHIFTS AND MAKES A LOUD CLUNK NOISE JUST BELOW 10 MPH AND ETHER THE TRANSMISSION OR REAR DIFFERENTIAL LOCK UP AND MAKE THE REAR TIRES LOCK UP FOR ABOUT ONE SECOND. THIS HAPPENS MORE DURING THE FIRST DRIVE IN THE MORNING BUT WILL HAPPEN ANYTIME WITH NO WARNING. I AM VERY WORRIED ABOUT TOWING WITH IT. ## VIN PASSED ## , ##

• 09/10/2019· STEERING

  TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THERE WAS A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY TWO SECONDS AND THERE WAS A RESISTANCE IN THE STEERING WHEEL. PELLEGRINO CHEVROLET (LOCATED AT 1000 GATEWAY BLVD, WESTVILLE, NJ 08093, (856) 432-4015) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,533.

• 09/07/2020· SERVICE BRAKES

  AT LIWER SPEEDS MY TRUCK KEEPS SURGING FORWARD. I ONLY HAVE 9500 MILES ON IT AND IS ONE YEAR OLD. UNDER NORMAL BRAKING IT WORKS FINE, BUT AT LOWER SPEEDS IT IS A BEAR TO STOP. YESTERDAY I ALMOST MISSED MY TURN BECAUSE IT SURGED FORWARD, AND LAST WEEK IT OVERSHOT THE INTERSECTION BY A FEW FEET BECAUSE IT SURGED AHEAD.

• 09/02/2023· ELECTRICAL SYSTEM

  I purchased the 2019 Chevy Silverado 2500 Duramax on July 3rd with 60,000 miles on it and it is in great condition and so great for the price. Then about a week later I had to pull a trailer and it started to ding and say Warning check trailer wiring and then it would say trailer connected and it would go back and fourth ever 5 seconds and would be dining the whole time. I had to drive like that for 4 plus hours and it was very distracting. I was not able to check my speed, get phone calls, control my volume, and many other things which makes me very mad. This is a safety hazard for people in the vehicle and people around us. I really this that Chevy should make this a recall because there are so many people that have this problem and it is very dangerous for people because it makes you take your eyes off the road so much. There are a lot of people that will not tolerate listening to the dinging noise and they will unplug the trailer and they will have no break lights nor blinkers because they do not want to listen to it and that is even worse. Especially when there is a lot of traffic people are not able to see if you are breaking or not and that is when accidents occur. If a lot of people keep having this happen they will on want to buy these vehicles anymore that is where I am at. I am thinks about getting rid of it and staying away from Chevy and GMC.

• 08/26/2022· SERVICE BRAKES

  I purchased a brand new Chevy Silverado 2500hd at the end of 2019. Periodically Service Trailer Brake System would pop up throughout the beginning, and soon became an increasing event causing my trailer brakes to stop working while towing heavy loads. This is an extreme safety hazard, not only for the driver, but for others on the road as well. How this isn't a recall already for the mere fact of the distracting chime, light alone the fact that the trailer brakes become inoperable at a moments notice is beyond me. If and when an accident occurs due to the nature of this issue, Chevrolet should be held fully responsible if a formal recall is not made within a timely manner.

• 08/24/2022· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the service engine message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the Oxygen (O2) sensor needed to be reset. The vehicle was not repaired. The contact stated that while driving at various speeds, the service engine message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the O2 sensor. The vehicle was taken back to the local dealer who informed him that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 71, 000.

• 08/10/2026· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror left or right does not work. I really do not know how long this has been going on.

• 07/31/2026· EXTERIOR LIGHTING

  Purchased new Aug 2019 in PA. Headlights had condensation behind them within the first month. Brought it into the service dept. in Bedford PA. Was told they wouldn't do anything with it because the issue would resolve with the air port in the back of the headlight assembly. The situation did not resolve, took it back multiple times and they refused to replace headlight assembly while it was under warranty. Now there is an inch of water in the headlight, and the bottom right blinker quit working. Of course now it is out of warranty, and the dealership in WI where I moved is quoting me $1500 to replace the headlight assembly and seal.

• 07/29/2020· AIR BAGSCrash

  ON JULY 9 2020 AT APPROXIMATELY 1900 ENROUTE HOME FROM WORK, FOR REASONS UNKNOWN, DRIVER, (MY 26 Y/O SON ) LOST CONSCIOUSNESS AND SUBSEQUENTLY LOST CONTROL OF VEHICLE (2019 CHEVROLET SILVERADO 2500HD CREW CAB LONG BED 4X4) WHILE IN MOTION HEADING SOUTHWEST ON A 2 LANE NON DIVIDED LOCAL RURAL ROAD. VEHICLE CROSSED CENTER LINES AND UNOCCUPIED ONCOMING LANE AND TRAVELED OFF THE ROAD AT 1022 TAMARAC RD, BRUNSWICK, NY AND STRUCK A GROUP OF TREES DEAD CENTER OF FRONT END SHEARING ALL TREES OFF AT IMPACT. DRIVER BECAME ALERT AT FIRST IMPACT. TREES CAME TO REST ON ROOF OF CAB. ***THERE WAS SOME SMOKEY POWDER BUT NO AIR BAGS IN THE CAB COMPARTMENT DEPLOYED. *** A SMALL BURNT TEAR NOW EXISTS IN THE HEADLINER OVER THE STEERING WHEEL THAT APPEARS THE AIR BAG ACTUATOR MAY HAVE MISFIRED. PROPERTY OWNERS/ RESIDENTS WHERE CRASH OCCURRED COMPELLED DRIVER TO EXIT VEHICLE DUE TO UNKNOWN SOURCE OF WHAT APPEARED TO BE SMOKE. PROPERTY OWNERS CALLED 911. DRIVER WALKED TO AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE. DRIVER SUFFERED SOME INTERNAL BLEEDING AND NUMEROUS CONTUSIONS AND ABRASIONS FROM SEATBELTS AND IMPACT WITH STEERING COLUMN. VEHICLE WAS UNDRIVEABLE AND NEEDED TO BE RECOVERED AND TOWED ON FLATBED TRUCK FROM SCENE.

• 07/19/2024· FUEL/PROPULSION SYSTEM

  The DEF system does not provide a level indication. Whenever the DEF is filled it always results in a DEF spill to the environment since the operator does not know whether to add 5 gallons or one gallon.

• 07/19/2024· POWER TRAIN,FUEL/PROPULSION SYSTEM

  The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.

• 07/19/2024· FUEL/PROPULSION SYSTEM

  The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.

• 07/16/2020· TIRES

  WHILE OPERATING VEHICLE, ENTERING INTERSTATE I STARTED TO EXPERIENCE UNCONTROLLABLE VIBRATION IN THE REAR OF MY VEHICLE. THE PASSENGER REAR TIRE HAD SUDDENLY LOST TREAD WITHOUT WARNING. THE TIRE IN QUESTION IS LT275/65R20 BFGOODRICH ALL TERRAIN T/A KO2. LUCKILY I WAS ABLE TO REMAIN IN CONTROL OF VEHICLE OTHERWISE THIS COULD HAVE EASILY RESULTED IN LOSS OF CONTROL OF VEHICLE AND WORST CASE FATALITY. THE TIRE IN WHICH LOST TREAD CAUSED $3400-3700 IN DAMAGES, LEFT ME WITHOUT A FULL SET OF TIRES THAT WERE AT ONLY HALF LIFE AND A VEHICLE THAT HAS SAT FOR A MONTH AND A HALF DUE TO SAID DAMAGES. TO THIS DATE MICHELIN NORTH AMERICA HAS NOT FOLLOWED THROUGH TO RIGHT THIS WRONG IN ITS PRODUCTS. THIS INCIDENT OCCURRED ON MAY 28TH AND WAS HANDLED IN A MATTER OF HOURS ON MY END. MICHELIN HAS CONTINUOUSLY DRAGGED THEIR FEET THROUGH THE ENTIRE PROCESS WHICH TOOK THEM A MONTH AND A HALF TO COME TO THE CONCLUSION THAT IT WAS NOT THEIR PROBLEM BUT MY PROBLEM. THE CUSTOMER SERVICE THAT WAS CONTACTED WAS ON AVERAGE HARD TO WORK WITH AND PROVIDED VERY LITTLE DIRECTION AND INSIGHT THAT THIS WOULD BE RESOLVED IN A TIMELY MANNER. WHEN BEING TRANSFERRED TO THE CLAIMS DEPARTMENT IT WAS AN EVEN WORSE EXPERIENCE WITH VERY LITTLE COMMUNICATION, INDIVIDUALS THAT RARELY ANSWERED PHONE CALLS AND STAFF THAT HAS NO CARE FOR THE CUSTOMERS THAT RELY ON MICHELIN PRODUCTS.

• 07/08/2024· FUEL SYSTEM, DIESEL

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

• 06/20/2023· ELECTRICAL SYSTEM

  Warning light appears on dash at 34,000 miles informing to check and add coolant. Dealer said it's the coolant sensor and it's build in the coolant reservoir. Must replace entire reservior.

• 06/06/2024· FUEL/PROPULSION SYSTEM

  Lack of proper venting of the DEF holding tank causes tank to buckle and expand resulting in very loud metal banging sounds as vehicle travels between high and low elevations. For example driving from Flagstaff AZ (el. 7000) to Phoenix AZ (el 1600) results in loud metal noises from the tank as it partially implodes due to change in pressure. Should the DEF tank develop cracks the result is a leak in DEF to the environment.

• 06/06/2019· SUSPENSION,WHEELS

  TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN UNSTABLE CONDITION CONCERNING THE OEM TIRES. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO WHEEL DIMENSIONS OR THE SUSPENSION. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME WITH CHEAP CHEVROLET (714 W WATER ST, FLEMINGSBURG, KY 41041, (606) 845-2261) AND KERRY CHEVROLET (7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, (859) 474-2826); HOWEVER, THE CONTACT WAS INFORMED THAT THE TWO REAR TIRES AND FRONT DRIVER'S SIDE TIRE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 05/31/2024· ENGINE

  Defective sensor in the coolant overflow tank keeps bringing up false message of LOW COOLANT LEVEL. This recurring consistent alarm masks important vehicle information.

• 05/28/2020· ENGINE

  THE ENGINE SURGES WHEN LETTING OUT OF THE PEDAL AND COMING TO A STOP. I HAVE BEEN TOLD BY THE CHEVY SERVICE DEPARTMENT THAT THEY DON'T SEE IT. THE RPM'S DROP AND PICK BACK UP 3-6 TIMES WITH NO FOOT ON THE PEDAL SLOWING DOWN TO A STOP. IT HAPPENS ALL THE TIME. FOR THEM NOT TO SEE A PROBLEM IS RIDICULOUS. *TR

• 05/21/2026· EQUIPMENTFire

  The contact owned a 2019 Chevrolet Silverado HD Crew. The contact stated that while the vehicle was parked outside of the residence, unoccupied, the vehicle engine block heater was plugged in, the vehicle caught of fire under the hood on the passenger side. The fire department was called and extinguished the fire however the vehicle along with another vehicle in the driveway was deemed a total loss by the insurance company. The additional property damage due to the fire was siding, window, cause smoke damage to insulation in the attic. The dealer was not notified of the issue. The manufacturer was notified of the issue. The approximate failure mileage was 156,000.

• 05/14/2024· STEERING,SERVICE BRAKES

  component failed: Power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # N-192268490 and detailed in GM service bulletin 23-NA-144 Dated August 2023.

• 05/11/2020· UNKNOWN OR OTHERFire

  ENGINE COMPARTMENT FIRE WITH VISIBLE FLAMES. DRIVING ON A GRAVEL ROAD APPROXIMATELY 10 MILES PER HOUR. STOPPED TO CHECK OUT THE ROAD CONDITIONS AHEAD AND THERE WAS SMOKE COMING OUT OF THE DRIVERS SIDE FRONT WHEEL WELL. TURNED THE TRUCK OFF. OPENED THE HOOD AND THERE WERE VISIBLE FLAMES BEHIND THE ENGINE NEAR THE FIRE WALL. WE PUT THE FIRE OUT WITH BOTTLED WATER. *TR

• 05/04/2025· AIR BAGS,SEAT BELTS,FORWARD COLLISION AVOIDANCECrash

  Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.

• 05/03/2019· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT RECENTLY PURCHASED THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY, THE REARVIEW CAMERA SCREEN WENT BLANK. THE CONTACT HAD TO REVERSE BACK INTO THE DRIVEWAY, PLACED THE VEHICLE INTO PARK, AND THE CAMERA WORKED AGAIN. ALSO, "SERVICE REAR VISION SYSTEM" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BALISE CHEVROLET OF WARWICK (1338 POST RD, WARWICK, RI 02888, (877) 214-6563) TO BE DIAGNOSED, BUT THE TEST PRODUCED NO RESULTS. THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 20.

• 05/02/2020· POWER TRAIN

  AFTER PICKING UP TRUCK FROM DEALER FOR FIRST OIL CHANGE. NOTICED A RATTLING SOUND SEEMS TO BE COMING FROM BELL HOUSING AREA. DEALER SAYS ITS A DIESEL THATS THE WAY THEY SOUND..SOUNDS LIKE SOMETHING IS ROLLING AROUND IN BELL HOUSING

• 05/02/2020· POWER TRAIN

  AFTER PICKING UP MY TRUCK FOR A TSB REPAIR 5095411 THEY SAY DRIVING HOME USING EXHAUST BRAKE GOING DOWNHILL ABOUT 65-70 YOU FEEL A POP OR BANG. HAPPENED ABOUT 3 TIMES BY THE TIME I GET DOWN THE HILL.

• 05/02/2020· POWER TRAIN

  WHILE DRIVING DOWN HILL ABOUT 65-70 I TURNED THE EXHAUST BRAKE ON AND THE TRUCK MADE A BIG BANG NOISE AND THEN SOUNDED LIKE SOMETHING WAS GRINDING. THEN WENT INTO LIMP MODE LIGHT ON DASH CAME ON TOO. I MADE IT HOME BUT WENT TO PUT IN REVERSE AND NOTHING, NO REVERSE

• 04/27/2022· POWER TRAIN,EXTERIOR LIGHTING

  Headlights are foggy causing less and less light to drive by. Transmission has a hesitation when going from P-D, P-R, D-R, and R-D. It does this most of the time but not all the time. Transmission makes loud popping noises at times. Seems to be mostly when almost stopped or from almost stopped and then accelerating. Seems to try and shift gears also when truck goes into Regen mode when stopped at traffic light or stop sign making loud popping noises. It does this sometimes but not all of the time.

• 04/26/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stated that the warning light had been reset daily; however, the warning light illuminated daily. The vehicle was taken to the dealer and diagnosed with a faulty coolant reservoir container. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 72,000.

• 04/24/2026· VISIBILITY

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that after remote starting the vehicle, the contact entered the vehicle, and there was smoke coming from the rear window defroster. The contact turned off the defroster and discovered that the plastic cover had melted, and the metal tab had detached and was burned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: N192265660 (Rear Window Defroster Thermal Events - US Only); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 163,000.

• 04/16/2026· ELECTRICAL SYSTEM

  The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.

• 04/04/2023· ELECTRICAL SYSTEM,ENGINE

  Vehicle has, on multiple occasions, had blinker lights flicker while vehicle is turned off. Vehicle has locked by itself, without anyone touching the lock buttons. Vehicle has had multiple issues with the fuel injectors, where the vehicle will read “reduced power engine.” Vehicle has been to a Chevrolet dealership for repair, although the issue still persists. I believe there is an electrical circuit issue with this vehicle, and there has been recalls on this model for exact reasons.

• 03/24/2025· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.

• 03/19/2020· SERVICE BRAKES

  BRAKES ON TRUCK WAS ENGAGING WITHOUT PRESSING ON THE BRAKE PEDAL. THIS WORN DOWN THE BRAKE PADS. BRAKE COMPANY SAID THE PUMP FAILED CAUSING THIS TO HAPPEN.

• 03/19/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, A LOUD EXPLOSIVE NOISE WAS HEARD FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE DECELERATED AND WAS COASTED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO PETERSON CHEVROLET BUICK CADILLAC (LOCATED AT 12300 W FAIRVIEW AVE, BOISE, ID 83713, (280) 323-5000) WHERE IT WAS DIAGNOSED THAT THE SENSOR CONNECTED TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TEN MINUTES AFTER LEAVING THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

• 03/14/2026· ENGINE

  The Variable Geometry Turbocharger Actuator failed on my 2019 2500HD Silverado. There was a significant decrease in power. This was most noticeable on uphill grades where speed would drop to between 35 and 40 mph on a 75mph speed limit highway. On several occasions, vehicles came close to hitting me because of my slow speed.

• 03/06/2026· STEERING,SERVICE BRAKES

  This has happened three times with the 2019 Chevrolet Silverado 2500HD LTZ truck. Each time, the failure was following a remote start in my driveway. It has occurred at the approximately 40K, 80K, and now at 128K mile mark. First two repairs were covered under the warranty and extended warranty, with the third time there was no warranty and the cost for repair was ~$2800. Each time, the vehicle was remote started in the January timeframe with cold (0 to 30°F) temperatures to allow the vehicle warm up prior to driving. I know two of those events occurred when we had a more significant temperature drop as there was snow on the ground. Upon getting into the driver seat and putting into Reverse to back out of the driveway, I discovered the brakes and power steering had failed. The dealer on this third time indicated a check valve somewhere was "sticky" resulting in the failure of a hose with a booster tied to either the brakes or power steering (not sure which) failing taking the other part out. In this third case, either power steering or brake fluid vapors had been sucked back into the heater as things had sprayed around the engine compartment. The cab of the vehicle presenting a haze/fog in the vehicle causing me to realize there was something wrong upon opening the truck door. All three times, the vehicle was towed to the dealer for service repair. I do not know if this could have presented a fire hazard or had I been driving down the highway or interstate how fast I would have lost braking or steering ability.