crashtest

2019 / BMW

2019 BMW X5

4/5

Overall rating (best variant)

Safety ratings

2019 BMW X5 SUV AWD

4/5Overall
4/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 4Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 15.9%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (13)

  • STEERINGCampaign 20V434000 · 28/07/2020

    BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.

    Risk: A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.

    Fix: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 19V684000 · 27/09/2019

    BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk: The lack of an image in the back-up camera display increases the risk of a crash.

    Fix: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

  • ELECTRICAL SYSTEM:STARTER ASSEMBLYCampaign 25V644000 · 25/09/2025

    BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

    Risk: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

    Fix: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

  • WHEELS:LUGS/NUTS/BOLTS/STUDSCampaign 19V541000 · 23/07/2019

    BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive50i and X7 xDrive40i vehicles. The left side wheel bolts may have been insufficiently tightened and may loosen over time.

    Risk: Loose bolts may allow a wheel to detach from the vehicle, increasing the risk of a crash.

    Fix: BMW will notify owners, and dealers will replace and tighten the left side wheel bolts, free of charge. The recall began July 16, 2019. Owners may contact BMW customer service at 1-800-525-7417.

  • VISIBILITY:SUN/MOON ROOF ASSEMBLYCampaign 22V267000 · 20/04/2022

    BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    Risk: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

    Fix: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

  • EQUIPMENT:OTHER:LABELSCampaign 18V918000 · 19/12/2018

    BMW of North America, LLC (BMW) is recalling certain 2019 BMW X5 xDrive40i and X5 xDrive50i vehicles. The driver and/or passenger sun visor may have an incorrect air bag warning label, or the label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant crash protection."

    Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Fix: BMW notified owners, and dealers will inspect the driver and passenger sun visor, replacing the visors as necessary, free of charge. The recall began January 4, 2019. Owners may contact BMW customer service at 1-800-525-7417.

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 21V096000 · 19/02/2021

    BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

    Fix: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

  • ELECTRICAL SYSTEMCampaign 18V732000 · 17/10/2018

    BMW of North America, LLC (BMW) is recalling certain 2019 BMW X5 xDrive40i vehicles. The capacitors within the Body Domain Controller (BDC) may short circuit and overheat.

    Risk: If the BDC short circuits, other nearby components may also overheat, increasing the risk of a fire.

    Fix: All affected vehicles remain on dealer lots, therefore owner letters will not be mailed. BMW dealers will replace the BDC control unit, free of charge. The recall began on October 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.

  • SEATSCampaign 19V096000 · 13/02/2019

    BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive40i and xDrive50i vehicles. The attachment bolts for the driver's seat and/or seat belt may not have been properly tightened.

    Risk: The improperly tightened bolts can increase the risk of injury in the event of a crash.

    Fix: BMW will notify owners, and dealers will inspect the attachment bolts for the driver's seat and seat belt, and torque them to the correct specifications, as necessary, free of charge. The recall began April 9, 2019. Owners may contact BMW customer service at 1-800-525-7417.

  • SERVICE BRAKES, HYDRAULICCampaign 21V062000 · 10/02/2021

    BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

    Risk: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

    Fix: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

  • AIR BAGS:FRONTALCampaign 21V520000 · 08/07/2021

    BMW of North America, LLC (BMW) is recalling one 2019 X5 xDrive 40i vehicle. The instrument panel may not have been manufactured correctly, which could prevent the passenger side air bag from deploying properly in a crash.

    Risk: An air bag that does not deploy properly can increase the risk of injury in a crash.

    Fix: A dealer will replace the instrument panel, free of charge. Owner notification letters were mailed on July 26, 2021. Owners may contact BMW customer service at 1-800-525-7417.

  • FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMPCampaign 19V513000 · 03/07/2019

    BMW of North America, LLC (BMW) is recalling certain 2020 750i xDrive, 2019 M850i xDrive Coupe, M850i xDrive Convertible, X5 xDrive50i, X7 xDrive50i, and M5 vehicles. The high pressure fuel pump may not have been properly attached to the engine, which may cause the fuel pump flange to crack, resulting in a fuel leak.

    Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Fix: BMW will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall began August 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.

  • ELECTRICAL SYSTEM:STARTER ASSEMBLYCampaign 24V576000 · 01/08/2024

    BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

    Risk: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

    Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Owner complaints

179
Complaints
4
Crashes reported
1
Fires reported
0
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM69
  • ENGINE49
  • UNKNOWN OR OTHER25
  • STEERING18
  • POWER TRAIN17
  • SERVICE BRAKES12
  • AIR BAGS12
  • ENGINE AND ENGINE COOLING11
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2022· STRUCTURE

    Front Windshield trim panels gets loose from multiple places. I can hear wind noise inside the cabin clearly at speeds of 50 mph and higher. Its a known issue with 2019 BMW X5. Took it to dealer under warranty and decline to fix it.

  • 12/26/2025· ELECTRICAL SYSTEM

    The emergency call system and hands free microphone does not work due to the telematic control unit getting wet as a result of the shark fin antenna leaking. As a result I cannot rely on communication through this system in the event of an emergency which was one of the features that lead me to the decision to buy this car. The vehicle has been inspected by the dealer. The first warning lamp brought to the attention of the dealer in February.

  • 12/26/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

    The contact owns a 2019 BMW X5. The contact received notification of NHTSA Campaign Number: 24V576000(Electrical System, Engine and Engine Cooling). The vehicle was taken to the dealer where it was discovered that the recall software update remedy could not be completed due to the telemarket control module failing and needing to be replaced prior to the recall remedy. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 60,000. Parts distribution disconnect.

  • 12/22/2019· UNKNOWN OR OTHER

    I WAS DRIVING ABOUT 25 TO 35 MPH WHEN THE EMERGENCY ACTION SYSTEM GOT ACTIVATED THAT I WAS POSSIBLY GOING TO GET SOMETHING IN FRONT OF ME THERE WERE NO CARS IN FRONT OF THE VEHICLE I ALMOST GOT REAR-ENDED AND ALMOST BROKE MY FINGER ON THE STEERING WHEEL AS IT TURNED AROUND. THE VEHICLE STOPPED FOR ABSOLUTELY NO REASON. IT STOPPED LIKE IT WAS GOING TO CRASH INTO SOMETHING. THIS COULD'VE KILLED ME AS THIS WAS VERY DANGEROUS. I HAVE DROP THIS OFF AT THE BMW DEALER AND THEY HAVE NO IDEA WHAT HAPPENED.

  • 12/17/2025· STEERING,SUSPENSION,POWER TRAIN

    Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.

  • 12/16/2025· SERVICE BRAKES

    Parking brakes can only be applied but cannot be released due to faulty design of the parking switch. This will cause the vehicle not able to move or be towed in an emergency especially when an engine failed to start. This problem confirmed by an independent repair shop and also has highlighted in several BMW group chats.

  • 12/11/2019· UNKNOWN OR OTHER

    SUNROOF EXPLODED. ON FREEWAY DRIVING APPROX 70 MPH. NO DEBRIS IN ROAD, NOT NEAR OVER PASS, WEATHER CLEAR AND 65 DEGREES. LOUD BANG LIKE A GUN SHOT, SUN SCREEN WAS CLOSED SO IT KEPT MOST GLASS OUT OF VEHICLE.

  • 12/08/2025· BACK OVER PREVENTION

    I am reporting a recurring safety-related defect with the infotainment/iDrive head-unit in my 2019 BMW X5 xDrive40i. The central display repeatedly goes completely black or shows “No Signal” while the vehicle is otherwise drivable. When this happens, iDrive is unusable and I lose: 1. Rearview camera and visual parking aids 2. Parking sensor visuals 3. Navigation and key vehicle information 4. Access to settings that only exist in iDrive BMW service says this is due to the vehicle’s “age” and recommends a full head-unit (hardware) replacement at my expense, even though this is a software-driven system. A previous identical failure on this car resolved on its own with no hardware change, which strongly suggests a software/firmware defect, not a worn-out part. This problem is widespread, not just my car. Many BMW owners report the same black-screen/“No Signal” iDrive behavior on similar models and years, often after software updates and even after multiple head-unit replacements, with no lasting fix. One example thread: [XXX] As a long-time BMW owner, it is extremely frustrating that BMW has not given a convincing engineering explanation or solution and keeps falling back on expensive hardware swaps. 1. Driving risks when the display/iDrive fails include: 2. Reversing or parking without a rearview camera 3. Low-speed maneuvering without visual parking sensors 4. Driver distraction from a sudden blank screen 5. Loss of navigation and information needed for safe route choice and lane changes I respectfully request that NHTSA investigate whether there is a systemic defect in the infotainment/iDrive system and software on the 2019 BMW X5 xDrive40i (and related BMW models), and whether BMW’s remedies and owner guidance are adequate from a safety standpoint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 12/05/2025· POWER TRAIN,ENGINE

    I am reporting a serious safety defect involving the oil pump assembly on my 2019 BMW X5 xDrive40i. While driving at low speed in normal conditions, a sudden dashboard warning appeared stating: “Engine oil pressure too low — stop carefully.” I immediately pulled over and shut off the engine. My vehicle had been serviced by an authorized BMW dealership less than one week earlier, and no faults or issues were identified. There were no warning signs or symptoms prior to the failure. An independent licensed repair facility inspected the vehicle after the incident and confirmed that the oil pump had failed due to a defective plastic internal component used in the pump’s design. The failed parts are available for inspection upon request. This failure created a significant safety risk, as sudden loss of oil pressure can cause engine seizure, loss of power steering, loss of braking assist, and an inability to safely control the vehicle. Had this occurred at highway speeds, the consequences could have been severe. I have since learned that this exact issue has been reported by other owners of 2019 BMW X5 vehicles and other BMW models using the B58 engine, which were equipped with an oil pump containing plastic internal drive components prone to cracking or separating. BMW appears to have updated the oil pump design to a metal version in 2020 and later models, suggesting the manufacturer was aware of the weakness of the earlier design. The defect was confirmed by an independent service center. The vehicle had also been inspected by BMW one week prior during scheduled service, yet no issues were detected. Because this failure presents a clear safety hazard and appears to be related to a widespread design flaw, I respectfully request that NHTSA open an investigation into the oil pump used in 2019 BMW X5 vehicles and consider issuing a safety recall.

  • 12/05/2023· AIR BAGS

    This vehicle has only 36,000 miles, and there is a known issue with the knee airbags. See attached notice. My driver's side knee airbag warning light recently went on, but BMW refuses to remedy the problem. They should be required to recall and cover the cost of the repair.

  • 12/02/2025· POWER TRAIN,ELECTRICAL SYSTEM

    while stopped in traffic on a freeway in fast lane, the vehicle was in the "stop/go" mode. When I pressed the accelerator, the engine failed to start. On multiple attempts engine would not start and I could smell electrical burn. The CHP was on site and we attempted to push the car to the side and out of the fast lane. However, since the engine would not start, there was no way to shift the car into Neutral gear. This is a design flaw and could lead a serious injury of fatality if the drive is stuck on the freeway and unable to move car. Even with Tow Truck, the car had to be dragged onto the truck bed. This is related to recall no. 25V-644. The recall should be elevated to "critical" status.

  • 12/01/2024· SEATS,VISIBILITY/WIPER,BACK OVER PREVENTION

    Driver seat is ripped at the base interior The seat frame is not mounted to the base.

  • 11/30/2024· FUEL/PROPULSION SYSTEM

    Fuel door does not open. BMW is fixing it under warranty. Other vehicle owners may not have an extended warrants and this fix is expensive. Not being able to put gas in your car is a serious problem. Please look into this.

  • 11/27/2024· EXTERIOR LIGHTING

    Factory seal on headlight assembly weakens causing headlamp to retain water

  • 11/22/2022· AIR BAGS

    I received notification that my passenger restraint system has a malfunction. The car threw up a code, I received a phone call and text message from the dealer. I thought this was important so I took the car to the dealer. They said the detection mat needs replace and the cost would be $1811.00. The dealer asked me if something spilled on it? The answer was no. I believe this is a safety defect an a recall should be initiated!

  • 11/21/2019· ELECTRICAL SYSTEM

    INTERMITTENTLY AND WITHOUT EXPLANATION THE VEHICLE CANNOT BE STARTED USING NORMAL PROCEDURE EVEN THOUGH THE KEY FOB IS ON THE DRIVER'S PERSON. SINCE THE VEHICLE WAS PURCHASED NEW IN APRIL 2019, THE DEALERSHIP HAS HAD FIVE OPPORTUNITIES TO ADDRESS THIS PROBLEM WITHOUT SUCCESS. I HAVE BEEN INSTRUCTED THAT SHOULD THE VEHICLE FAIL TO START NORMALLY, RETRIEVE THE FOB; LOCK AND UNLOCK THE VEHICLE USING THE KEY FOB AND THEN START THE VEHICLE USING THE FOB WHICH (DEALERSHIP LANGUAGE HERE) HAS BEEN "AWAKENED." AS A SEMI DISABLED 73 YEAR OLD MALE THIS NECESSITATES THAT I EXIT THE VEHICLE AND, IN STANDING POSITION, CREATE THE ABILITY TO REMOVE THE KEY FOB FROM MY FRONT PANT POCKET IN ORDER TO FOLLOW THE PROCEDURE TO "AWAKEN" THE KEY FOB FOR PURPOSES OF STARTING THE VEHICLE. I CAN THINK OF ANY NUMBER OF SITUATIONS IN WHICH THIS COULD CREATE A HAZARDOUS SITUATION AND AM THEREFORE SUBMITTING THE PROBLEM TO NTSB FOR REVIEW.

  • 11/20/2025· ELECTRICAL SYSTEM

    The shark fin is leaking and can’t be in rain or drive in rain bc it can cause wires to catch fire or shorten out. I have two babies that are at risk every time I drive this car. It’s my only way to go and BMW won’t fix it and I can’t afford to fix it bc it’s over 3 thousand dollars.

  • 11/20/2025· ENGINE AND ENGINE COOLING

    The contact owns a 2019 BMW X5. The contact stated that while his wife was driving approximately 30-40 MPH, the message “Low Engine Oil” and to pull over to avoid engine destruction was displayed. The driver pulled over. The vehicle was towed to the dealer, where it was diagnosed, and determined that the internal parts of the oil filter made of plastic had deteriorated. The dealer determined that the engine needed to be taken apart to replace the filter. The vehicle was repaired. The manufacturer was notified of the failure and covered half the cost of the repair. The failure mileage was approximately 80,000.

  • 11/18/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

    The contact owns a 2019 BMW X5. While the contact's wife was stopped and sitting in the drive-thru, the vehicle shut off. The vehicle was restarted; however, the vehicle failed to start as intended. In addition, the contact stated that the failure occurred while his minor children were inside the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact received notification NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

  • 11/18/2024· ENGINE

    At 112,589 miles the oil level is never reaching full capacity, replaced oil levelling sensor, that did not resolve issue. Dealer stated oil pump starting to fail.

  • 11/17/2025· UNKNOWN OR OTHER

    HVAC. Misty and mold smell from ac vent. Health concerns F or people with aasthma and respiratory health issues. All bmw of this year has this issue. Took it to dealer and got evporater cleaned vut smaell returns again in 2 months. Evaporator leak is very common. Most owners have had this issue fixed and repaired at $7k cost of out of warranty. BMW dealer ship admits issue with this year of bmw but declines to fix it for free. bMW itself ignores all the conversations bout it.

  • 11/14/2025· ELECTRICAL SYSTEM,ENGINE

    a concern regarding my BMW x5 it’s a 2019 x50i it’s my only vehicle that I have to get to and from work and drive my family around. I have been having starting issues at random times I can go a week no issues than randomly. My vehicle doesn’t want to start. Also, I have engine codes that are the same ones that apply to other recalls my starter is my main concern because it is an unsafe situation in certain circumstances because it’s happened at a light due to the auto stop switch I have to turn it off so that problem wouldn’t occur anymore because it also happened on the freeway during traffic that was a scary scenario when I had my family with me luckily it did turn on as I was steering out the way of traffic, I love the car unfortunately it is giving me safety concerns ,I seen there is a recall on NHTSA Campaign Number: 24V-576 subject : Starter Motor May Fail and Overheat according to this my vehicle meets all these criteria’s I need help with further assistance please if you can and thank you for your time.

  • 11/14/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

    The contact owns 2019 BMW X5. The contact stated that the vehicle was designed with the engine Auto Start/Stop system. The contact stated while at a complete stop and releasing the brake pedal, the engine failed to restart automatically. The contact stated that upon depressing the Push to Start button, the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling) which the contact related to the failure. The manufacturer was contacted for reimbursement and referred the contact to the dealer. The vehicle was taken to the local dealer, where it was inspected, and the dealer confirmed that the independent mechanic had installed the correct part; however, the dealer later informed the contact that the manufacturer had denied the claim for reimbursement. The failure mileage was approximately 140,000.

  • 11/13/2023· ELECTRICAL SYSTEM

    Car will not start until many attempts are made. Walking up to the car with key in hand causes alarm to go off. Car remote fails to unlock the door and must be unlocked manually but alarm still does not turn off. Time and date reset to the wrong time and date after turning off car and turning it back on.

  • 11/12/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

    The contact owns a 2019 BMW X5. The contact received notification of NHTSA Campaign Number: 24V576000 (Electrical System; Engine and Engine Cooling). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that after the repair was performed, the vehicle failed to start after several attempts. The contact was eventually able to start the vehicle and the vehicle was driven to the dealer. A diagnostic test was performed, and it was determined that the starter was weak and needed to be replaced. The contact was referred to the manufacturer but was offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

  • 11/12/2023· ELECTRICAL SYSTEM

    Seems I have read multiple complaints of emergency call system malfunction causing gps not to work/ malfunction due to leaking in the shark fin. This is a major safety concern due to poor design and build quality of the vehicle. This concern should be up most important that this area is recalled, replaced, and sealed to ensure safety for all.

  • 11/09/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

  • 11/09/2025· ELECTRICAL SYSTEM

    My shark fin has water damage and can’t drive or be in rain and this is the only car I have to take my young kids back and forth to school and do my grocery shopping or whatever I need

  • 11/05/2025· UNKNOWN OR OTHER

    gas pedal broke while driving on the interstate causing driver to briefly lose control of car at the same time signal was lost from pedal to engine resulting in surge in the coolant system via ECm computer that blew radiator hose a moment after pedal broke. Pulled over and had car towed.

  • 11/04/2025· ELECTRICAL SYSTEM,ENGINE

    Car wouldn't start anymore, starter malfunction. couldnt go into neutral

  • 11/04/2025· ELECTRICAL SYSTEM

    Water leaked into the Electric panel that controls the emergency call system & creates a malfunction.

  • 11/04/2024· ELECTRICAL SYSTEM

    The contact's husband owns a 2019 BMW X5. The contact stated while her husband was at a complete stop at the red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the starter had failed and needed to be replaced. The vehicle was repaired at the contact's expense. The contact later received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), which the contact related to the failure. The vehicle was taken to the dealer, where the recall repair was completed. Additionally, the dealer was contacted for reimbursement regarding the expenses sustained due to a failure related to the safety recall, but did not provide assistance. The manufacturer was not notified of the failure. The failure mileage was 84,433.

  • 10/30/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    Failed components 1. oil pump $8769.41 2. Cylinder Head Assembly- Valve Cover $4280.83 3. center console control panel $3051.93 4. transfer case replacement TBD 2019 BMW X5 xDrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cylinder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of North Haven, CT. The oil pump and transfer case failures have created potential loss of engine lubrication and vehicle control putting my safety at risk. The oil-level test aborts at 16% making it impossible to verify oil quantity or pressure while driving. The shuddering occurs during low-speed turns and acceleration. BMW North America reviewed my case and approved goodwill coverage for transfer-case fluid change ALL other safety-related repairs have been denied. Supporting BMW Service Bulletins: •SIB 27 02 20: Jerking or Shuddering from Driveline xDrive Transfer Case ATX13-X (faulty factory oil specification). •SIB 11 03 17: N20/N26 Engine Timing Chain and Oil-Pump Drive Chain Warranty Extension (pattern of oil-pump failures in prior engines). •SIB B01 13 23: Front Center Console Cupholder Liquid Ingress (electrical faults from liquid intrusion in 2019–2022 G05 X5). •SIB 65 12 22: Roof-Mounted Antenna Housing Seal Not Adhering (water ingress from shark-fin antenna affecting interior electronics). Note: I paid out of pocket to replace and reprogram theTelematics Communication Box (TCB) due to faulty seal around shark fin. A class action lawsuit is currently in happening for this exact issue in California. These issues are not normal wear and tear. They represent premature mechanical and electrical failures on a well-maintained vehicle as well as posing a safety risk to me and other drivers.

  • 10/19/2023· ELECTRICAL SYSTEM

    The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the automatic engine shut off was activated but after releasing the brake pedal, the transmission erroneously shifted to neutral, and the engine did not restart. The contact stated that the failure had occurred on multiple occasions while in traffic. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The VIN was not available. The failure mileage was 55,000.

  • 10/16/2024· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    “shark fin” GPS antenna because unglued allowing water into the electrical system in the roof. This caused a malfunction that disabled the emergency call functions, GPS location service for emergency calls and GPS functions. The issue is the TCB component due to faulty waterproofing. It also makes hands free calling impossible which makes following hands free laws more difficult. Upon investigation and BMW’s admission, it is a very common problem for 2019 X5s unrelated to any driving conditions etc.

  • 10/15/2025· POWER TRAIN,ENGINE

    MY STARTER MOTOR OVERHEATED AND MY CAR WOULD NOT START AND MY CAR INDICATED THE FLUIDS AND COMPONENTS WERE OVERHEATED - MY DEALERSHIP CONFIRMED THE PROBLEM WITH A VIDEO THEY SENT ME. IF I WAS STILL DRIVING THE CAR, I DON'T KNOW WHAT WOULD HAVE HAPPENED TO ME MY DAUGHTER AND HUSBAND IN THE VEHICLE. i CALLED MY SERVICE REP AND THE DEALERSHIP IS LOOKING INTO IT AS MY VIN DOES NOT HAVE THE RECALL. NOTHING WAS WRONG AND NO LIGHTS WERE ON THE VEHICLE PRIOR TO THE CAR NOT STARTING. I HAD BEEN DRIVING IT FOR ABOUT 25 MINUTES. In MAY of this year, not even 6 months ago, they had to replace a "heat management module", which cost me $2500 and they said it is not related. They found 8 fault codes at a frequency of 255. The dealership is telling me this is not related, but I have a hard time believing that.

  • 10/15/2024· ELECTRICAL SYSTEM,ENGINE

    The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure still occurred. The vehicle was towed back to the dealer to get a diagnosis; the contact received a diagnosis stating that the starter motor needed to be replaced. The contact did research and was made aware of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,397.

  • 10/10/2025· ELECTRICAL SYSTEM

    The contact owns a 2019 BMW X5. The contact stated that while attempting to cold-start the vehicle, the contact needed several attempts to start the vehicle. The contact stated that several times, the contact was unable to restart the vehicle. The contact stated that while making several attempts to start the vehicle, the message "System Overheated - Restarting Engine Possible After Cooling" was displayed on the instrument cluster, and the contact had to wait 120 seconds before further attempts to restart the vehicle were possible. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the starter needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that there was a recall for the failure, NHTSA Campaign Number: 25V644000 (Electrical System), and the VIN was covered under the recall. However, the VIN tool showed no recall related to the VIN. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

  • 10/09/2025· FUEL/PROPULSION SYSTEM

    The electronic oil level sensor was unable to complete an oil level measurement on the iDrive screen. Diagnostic inspection at a BMW Dealership (Mt. Kiso) and EuroTech Auto Repair (Larchmont, NY) revealed that the oil pump had degraded internally, specifically due to failure of plastic components. All Sensors were working fine and showed no faults. This failure could not be detected by regular maintenance and posed a risk to engine reliability and potential sudden loss of lubrication. The car had approx 55,000 miles, was purchased purchased after my 3-year lease (original owner of new vehicle), and the incident occurred during normal use. There were no warning lights or symptoms before the oil measurement stopped working. This defect appears to be a design/materials issue affecting other similar vehicles. The failed oil pump has been replaced at my expense. I am concerned this part presents a broader safety and reliability risk and should be considered for recall.

  • 10/08/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    I noticed one of my daytime running lights on the driver’s side laser headlight had turned yellow, instead of white like the others. I took the vehicle to the dealership and they said that the LED module that powers that daytime running light has overheated and caused the light tube to burn and melt. The dealership advised that the passenger side is also slowly starting to do the same thing. The repair the dealership recommended is to replace both headlights, at a cost of almost $18k! I’ve seen numerous BMWs on the roads with this same issue, and this should be addressed by BMW as a design flaw. If these modules are burning plastic pieces inside the housing, they could start a fire if they get hot enough.

  • 10/07/2025· STRUCTURE

    While driving down the Long Island Expressway at around 60 miles per hour, the retractable part of my panoramic sun roof shattered. It felt like an explosion. Luckily, the sunroof and cloth cover was fully extended so the glass didn't fall in the car. The traffic was light, no one in front of me and wasn't driving under any structure. There were no construction or debris on the road. It's clearly a manufacturer defect. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 10/05/2025· ELECTRICAL SYSTEM

    Emergency Call System Failure!! My 2019 BMW x5 xdrive M50 has the failure from the Telematic Control Module like thousands of other people. This needs to be a recall and shouldn’t have to pay $1500-3000 out of pocket for something that is a manufacture problem. Apparently water gets in the shark fin area and causing the module to fail!

  • 10/05/2024· POWER TRAIN

    BMW jerking and shuttering sensation and rough grinding noise when driving at low speed 2-5 mph and while turning at 2-5 mph. Safety was put at risk with while turning with oncoming traffic and when vehicles directly behind me. The problem has been reproduced and confirmed by the BMW dealership service department. The service department change the left tire and replaced the transfer oil on 5/10/23. This did not solve the problem. The vehicle was returned to dealership for same reason on 7/19/24 and the dealership replaced the right tire. The problem still exists. The vehicle has been not been inspected by the manufacturer, police, insurance representative. No warning lamps or messages appear to diagnose the problem.

  • 10/04/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling [XXX] in Tracy, in the fast lane in our 2019 X5. Auto Start feature was active, when I pressed on the gas pedal, engine suddenly turned off. The car would not start. There was no warning or any error message. We were stuck in the middle of the fast lane in heavy traffic and cars were passing on the both sides, making it impossible to be even get out and walk to safety. I tried to restart the car multiple times with success. We felt in danger of being struck by another vehicle. Luckily, the CHP was a few minutes behind us and stopped to help us. We tried to put the vehicle in Neutral so it can be pushed out to the side and not block traffic. I called the East Bay BMW and the Road Assistance for help with putting the vehicle in Neutral but I was told it can’t be done. The CHP (2 officers) and I tried to put the car in neutral but without any success. I with EastBay BMW and was told that noting can be done to put the vehicle in Neutral. The only way to shift the car in Neutral is from under the car and requires a mechanic . There was electrical burning smell coming from the engine compartment. The vehicle was towed to the EastBay Dealership in Pleasanton, CA. Upon inspection, the Dealer stated the issue is due to bad battery and it caused the starter to overload as I attempted to start the car. I was told that none of it's covered by warranty and I had to pay for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 10/02/2025· ENGINE

    The oil pump contains a plastic housing that fractured during regular use. (Yes, I did retain the part for inspection and can include photos of the defect here). Yes, the problem has been confirmed by my mechanic and the general public with multiple posts and videos shared widely across the internet and in vehicle forums. This failure caused the engine to lose oil pressure abruptly. Had this occurred at highway speeds or in heavy traffic, it could have resulted in a serious accident. BMW is aware of the problem and has redesigned the oil pumps for all X5s starting in 2020. There is no real warning for this potential failure which would cause the engine to cease. The problem is most commonly diagnosed by checking the oil level via the I-Drive System electronically, (there is no dipstick for these cars). The oil level cannot be provided on the screen due to significant pressure fluctuations caused by the damaged oil pump- and that's how you know you're at risk of engine failure. There has been no recall for the 2019 vehicles. All 2019 BMWs with the B58 engine, (and the Toyota Supra), include this dangerous and expensive design flaw and I believe a recall should be issued; the majority of these cars are still on the road. I estimate the total number of cars to be 250,000 cars. My oil pump had to be replaced or the car would be rendered undriveable. The estimate from BMW dealership #1 exceeded 11,000; the estimate from BMW dealership #2 exceeded 8,000. The car has less than 70,000 miles on it and this is a known issue for this model year.

  • 09/30/2025· FORWARD COLLISION AVOIDANCE

    The automatic emergency braking is activating when nothing is on the road. It has happened three times in six months. Once in a drive thru, once in the middle of a clear intersection while moving at 30pmh and today while traveling at 35mph on a city street. The car acts as if it's attempting to prevent a forward collision. The red car icon displays and blinks on the instrument panel, fast beeps sound, the car hard brakes. It nearly caused the car behind me to rear end me today.

  • 09/29/2019· ENGINE,FUEL/PROPULSION SYSTEM

    DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

  • 09/28/2023· AIR BAGS,SEATS

    Vehicle is out of warranty. Car only has 36K miles and passengers restraint system malfunction appeared. It basically says that the passenger airbag won't deploy due to this malfunction. Union diagnosis ilthe culprit is a defective seat occupancy mat sensor module and the seat mat. Both parts should be recalled as this failure occured without outside influence. This is a extremely important component that can fail at any moment in the 2019 X5 Xdrive50i.

  • 09/26/2025· ELECTRICAL SYSTEM,ENGINE

    Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.

  • 09/23/2025· AIR BAGS,SEAT BELTS,SEATS

    Frequent Passenger Restraint System Issue