Overall rating (best variant)
Safety ratings
2018 Toyota Highlander Hybrid SUV AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (5)
- ELECTRICAL SYSTEMCampaign 18E107000 · 27/11/2018
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Risk: The ECM damage may result in the engine stalling, increasing the risk of a crash.
Fix: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
- EQUIPMENT:OTHER:LABELSCampaign 17V831000 · 20/12/2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Fix: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 20V012000 · 13/01/2020
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 20V682000 · 04/11/2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMCampaign 18V211000 · 03/04/2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Risk: A sudden loss of braking assist can increase the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Owner complaints
Most-reported areas
- UNKNOWN OR OTHER2
- STRUCTURE1
- SERVICE BRAKES1
- HYDRAULIC1
- ENGINE1
- WHEELS1
- FUEL/PROPULSION SYSTEM1
Read individual complaints (5 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 11/15/2018· STRUCTURE
TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHINY GLARE THAT CREATED A BLINDING EFFECT. THE CONTACT STATED THAT THE LACK OF VISIBILITY BECAME MORE PROMINENT AND PERSISTENT IN THE FRONT DRIVER'S SIDE MIRROR WHEN THE SUN WAS PRESENT. STEVINSON TOYOTA WEST (780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, COLORADO 80401, (720) 259-2544) WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO AN INDEPENDENT BODY REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36.
- 11/10/2022· SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Toyota Highlander Hybrid. The contact stated while coming to a complete stop and depressing the brake pedal, he heard abnormal squeaking and rubbing sounds. There was no warning light illuminated. The contact stated that the failure persisted while at a complete stop. The contact stated that upon inspecting under the hood of the vehicle while someone depressed the brake pedal, he noticed that the ABS pump was emitting abnormal humming sounds. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS pump was defective with an abnormal humming sound. The ABS also remained running 6 seconds after the brake pedal was released. The local dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.
- 09/30/2018· UNKNOWN OR OTHERCrash
THE BRAKES FAILED WHEN BACKING UP AT ABOUT 4 MPH. CAR DIDN'T STOP UNTIL IT HIT A TREE. BRAKING ASSIST DIDN'T WORK. TWO FEET ON BRAKES COULD NOT STOP THE CAR.
- 07/09/2018· ENGINEFire
TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT WAS NOTIFIED BY THE FAIRFAX FIRE MARSHALL THAT THE VEHICLE SPONTANEOUSLY CAUGHT FIRE. THE CONTACT WAS INFORMED THAT THE FIRE STARTED ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED. THE CONTACT CALLED A LOCAL DEALER (PRIORITY TOYOTA SPRINGFIELD, 7601 LOISDALE RD, SPRINGFIELD, VA 22150 (703) 269-1400) AND WAS MADE AWARE OF THE FAILURE, BUT INFORMED THE CONTACT TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
- 07/02/2018· WHEELS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
VEHICLE IS DUE FOR AN INSPECTION AFTER 5000 MILES. A CERTIFIED INSPECTION IS TO BE PERFORMED BY NEW OWNER (XXXX) AT AN APPROVED CA INSPECTION SITE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).