2018 Tesla Model S P90D

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2022· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  Component that failed is daylight running lights and is available for inspection. Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don’t work my vehicles is more difficult to be seen during the day. Confirmed by service center. Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not. No warning lights, no messages, no symptoms, first appeared approximately sept 2022

• 12/28/2020· ELECTRICAL SYSTEM

  THE VEHICLE DOWNLOADED TESLA UPDATE ON 12/27/20202. THE FIRMWARE VERSION IS 2020.48.26. AFTER THE UPDATE WAS INSTALLED, THE INSTRUMENT PANEL ABOVE THE STEERING WHEEL HAD VERY SMALL ILLEGIBLE FONT. FOR EXAMPLE, THE TRANSMISSION SHIFT INDICATOR LETTERS (P, D, R) WERE TOO SMALL TO READ WHICH IS CRITICAL. MPH, AND PERCENTAGE OF POWER REMAINING WERE ALSO NEAR ILLEGIBLE AS WELL.

• 12/27/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESFire

  •I’m not sure what component was responsble for either the braking issue or the fire. It is available for inspection. •When driving the brake pedal had a frightening delay that almost caused 2 accidents and unfortunately my car was charging on the 24th of October which could have something to do with arching that led to my garage catching fire rendering the car unable to move or turn on after the incident. I’ve insisted Tesla insurance to look into possible causes because the Fire dept. mandated the a LADWP (power company) to install new transformers to our power supply a couple of days after the fire, which they did. Tesla insurance seems uninterested in finding the cause and wants to compensate me for the vehicle but I believe it’s in their best interest to find a cause and document it. The car had no issues prior, in fact the service center sent a mobile tech to replace the 12volt battery on the car not even 10 months ago. After the fire the car died and has a bunch of codes that make it inoperable. • Service center rejected looking at it because of the risk. They said since it was possible salvage they could not look at it which is understandable but they worked on it before in decem •Insurance has been unwilling to look at any of this they just want pictures of the car to settle the issue. In my opinion they are ignoring a bigger problem. Tesla is my insurer. •The car had no issues prior to the fire and none during the near misses were the brake delayed.

• 12/23/2019· SUSPENSION

  TESLA IN SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34608873&ROWNUMBER=43&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE ALLOY STEERING KNUCKLE HAS SIMPLY SNAPPED IN HALF. WHERE DO THEY MAKE THESE PARTS? WILLY WONKA'S CHOCOLATE FACTORY? CAN YOU PLEASE GET THESE CONTRAPTIONS RECALLED. THANK YOU KEEF

• 12/22/2023· FORWARD COLLISION AVOIDANCECrash

  The contact owns a 2018 Tesla Model S. The contact stated that while driving at an undisclosed speed, the forward collision avoidance feature was inoperable. The contact stated that due to the failure, the vehicle crashed into the guard rail. The contact stated that damage was done to the front driver's side and rear driver's side of the fender. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.

• 12/22/2021· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  Three of four (3/4) of door handles failed simultaneously. Doors failed to open resulting in inoperable doors. Driver’s door suffered random catastrophic failure, resulting in door abruptly opening while in motion. Brought to Tesla service center and notified that parts are on back order. With no other solution. Primary safety concern is door will randomly open again during operation. Service center could not offer alternate solution to securing or operating doors. Only solution until parts are received is to access doors from inside the vehicle through the one single operable door. This is a potential entrapment and major safety issue.

• 12/20/2023· VISIBILITY/WIPER

  Tesla provided a software update, and now two of the four speeds of my windshield wipers don’t work. This is a visibility and safety issue and software updates need better QC before being pushed to the public

• 12/17/2023· FORWARD COLLISION AVOIDANCE

  My car will randomly apply the brakes when driving on the highway for no apparent reason. I have noticed this to occur when going under overpasses especially on a bright sunny day, but also at other times. I do not find it to be predictable and it can be quite dangerous if traffic behind me is very close. This has occurred many times, most recently as yesterday.

• 12/17/2019· SUSPENSION

  HERE IS A TESLA MODEL S IN THE JUNKYARD. THERE IS HARDLY ANY IMPACT DAMAGE TO THE BODYWORK. NO AIR-BAGS HAVE BEEN DEPLOYED. THE CAST ALLOY STEERING KNUCKLE HAS CRACKED IN HALF. THE ONLY POSSIBLE WAY FOR THAT TO HAPPEN IS IF THERE IS A CASTING FLAW DURING MANUFACTURE. THIS IS A HEAVY HIGH PERFORMANCE CAR THAT IS FREQUENTLY DRIVEN HANDS FREE ON SO CALLED AUTOPILOT. HAVING SUCH BADLY MADE WEAK SUSPENSION PARTS ONLY ADDS TO THE DANGER. WILL YOU PLEASE INVESTIGATE THIS CASE AND THAT OF SO MANY OTHER TESLA SUSPENSION FAILURES. THANK YOU. KEEF

• 12/16/2022· SERVICE BRAKES

  I was travelling on the highway at high speeds when the traffic suddenly comes to a halt. My tires were screeching without any signs of ABS kicking in whatsoever. My car slid 20-30 feet since i braked.

• 12/16/2020· SUSPENSION

  HERE'S A 2018 IN THE JUNKYARD : HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38405473?ROWNUMBER=9 BACK WHEEL HAS GONE ALL WHOMPY. AS USUAL. YOU KNOW WHAT TO DO. GET THESE LETHAL WEAPONS OFF THE ROADS. THANK YOU. KEEF

• 12/14/2023· SEATS

  Tried to get in Tesla evening of 12-11-23. Drive car seat pulled all the way forward and to the steering wheel where the driver could not breath easily. After opening the door was able to pull the seat back and pushed to go to pre-set driver profile. The driver seat repeated the same procedure while pinning the driver to the steering wheel and making it difficult to breath. Driver was able to retrieve barely the seat back. After some research online this has happened to very few owners/drivers. For one of them this occurred while they were driving on the highway. This continue to occur on new/er models as well. Extremely dangerous maneuver that could be fatal if occurred while driving. If occur while not driving can be extremely dangerous due to the suffocating space or lack of it for the driver, therefore causing severe back, chest, or stomach injuries.

• 12/11/2023· LATCHES/LOCKS/LINKAGES

  The contact owns a 2018 Tesla Model S. The contact stated that the emergency trunk latch had failed, and the trunk was unable to be opened. Additionally, while operating the vehicle, the emergency trunk latch warning light remained illuminated, and the doors could not be locked and secured. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 131,000.

• 12/10/2024· FORWARD COLLISION AVOIDANCE,LANE DEPARTURECrash

  While driving in Autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line. Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into "K" rail. In the past I have noticed when taking control of the vehicle from Autopilot the wheel jerks.

• 12/03/2021· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  MCU will not keep up with basic standard features. Map would not load mid trip causing autopilot to fail during a turn causing car to veer wide and almost crash into a wall. Advised Tesla service and they said the only fix is to spend $2000 to upgrade the MCU.

• 12/03/2021· POWER TRAIN,ELECTRICAL SYSTEM

  On Sunday, October 10th. I arrived at a friends home in Charleston S.C. with about 35 Miles left on the Odometer. In the AM I awoke to find only 5 miles left. As I knew that I was 21 miles away from a Tesla Supercharger I called for a tow truck, and paid $265 to get taken to the charge site. I hooked up and the car began to charge. When I was close to capacity I disconnected - and the charge dropped to zero. I called Tesla. They sent a tow truck and took me to Savannah Ga. Tesla (80 miles south....no charge). 7 weeks later - on Dec 1st...I got my Tesla back from Savannah Ga. Tesla. Immediately I got a warning "Power reduced - service required". I called and arranged for service (set up for Dec 14...two weeks away). This morning I got a similar message; 'Coolant for battery low - Service required" (see image, below)

• 12/03/2018· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERCrash

  CAR WAS STOPPED PRIOR TO ENTERING CAR GARAGE. CAR SUDDENLY REVERSED THEN SPED UP AUTONOMOUSLY AND CRASHED INTO THE HOME. SUSPECT CAR ELECTRONICS COMPROMISED AND ENDANGERED DRIVER. REQUESTING INVESTIGATION IF CAR DEFECT VS USER ERROR. THANK YOU !

• 12/02/2020· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  WHILE DRIVING ON THE EXPRESSWAY, CRUISE CONTROL WAS ENGAGED AT 65-70 MPH FOR 3-5 MINUTES, UNTIL SUDDENLY, THE CAR SLOWED DOWN ALL BY ITSELF TO AROUND 50MPH WITH VIBRATION AND JERKING. THE BRAKE WAS NOT DEPRESSED AT ALL. NO OTHER CARS WERE IN FRONT OF ME OR AROUND ME AT THE TIME OF INCIDENT

• 11/30/2020· ELECTRICAL SYSTEM

  THIS RELATES TO A TESLA WARRANTY ADJUSTMENT PROGRAM NOTICE ISSUED NOVEMBER 09, 2020. THERE IS A MALFUNCTIONING OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD WHICH CAUSES THE SCREEN TO FREEZE OR BLACKOUT OR GET FUZZY AND DOES NOT ALLOW YOU TO MAKE OR SAVE CHANGES TO THE VEHICLE CONTROL TOUCH SCREEN. MY CAR WAS RESET TO FACULTY DEFAULT ON NOVEMBER 23, 2020, WITHOUT CHANGING THE CHIP, AND THE NEXT DAY IT FAILED AGAIN. I HAVE SCHEDULED A SERVICE VISIT FOR DECEMBER 02 2020 WITH THE EXPECTATION THAT THE FAULTY CHIP WILL BE REPLACED. PREVIOUSLY MY SCREEN HAD A YELLOW BORDER THAT APPEARED FROM NOWHERE AND THE TESLA SERVICE TEAM USED SOME SORT OF UV LIGHT TO REMEDY THE SITUATION IN JUNE OF 2020. AT THAT TIME THEY TOLD ME IF THE YELLOW BORDER REAPPEARS THEN THE SCREEN WILL NEED TO BE CHANGED. AT THE JUNE 2020 SERVICE VISIT THEY APPARENTLY ALSO REPLACED, AT NO CHARGE, A COMPUTER COMPONENT. THE SCREEN FAILURE I AM REPORTING TODAY BEGAN SHORTLY AFTER THE JUNE 2020 COMPONENTS WERE CHANGED, APPROXIMATELY FIRST NOTICED AUGUST 1, 2020. MY ONGOING CONCERN IS THAT THIS PROBLEM NEEDS TO BE FULLY VETTED AND REPAIRED DURING THE WARRANTY PERIOD AS THESE COMPONENTS ARE QUITE EXPENSIVE. TESLA OWES ITS CUSTOMERS A DEFINITE FIX OF THE SCREEN AND THE ONBOARD COMPUTER PROBLEMS, AND AN ASSURANCE THAT THE CLOCK WILL RESTART ON ANY REPAIRS MADE UNDER WARRANTY (WHAT I AM PROPOSING IS THAT TESLA DOES A GOOD FAITH EXTENSION OF CERTAIN OF THE VEHICLE'S COMPONENTS SO THAT CUSTOMERS ARE COVERED FOR PROBLEMS NOT RELATED TO NORMAL WEAR AND TEAR FOR A REASONABLE PERIOD OF TIME). THANK YOU.

• 11/30/2019· STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TWICE RECENTLY WHILE DRIVING ON HIGHWAY AT NIGHT, THE CAR COMPUTER STARTED FAILING. LIGHTS WENT OUT, TURN SIGNALS DIDN'T WORK, EVENTUALLY THE WHOLE SCREEN AND DASHBOARD THAT LET YOU DRIVE TURNED BLANK. I HAD TO FIND A WAY TO QUICKLY PULL TO THE SIDE OF THE ROAD AND RESET THE CAR BY PRESSING AND HOLDING THE TWO BUTTONS ON STEERING WHEEL. THIS IS A VERY UNSAFE CONDITION.

• 11/27/2020· SUSPENSION,WHEELS,UNKNOWN OR OTHER

  1. SUSPENSION PROBLEM, ONGOING CONCERN. 2. EXCESSIVE TIRE WEAR OF UNKNOWN CAUSE. 3. DRIVER SCREEN FOR MANAGING VEHICLE CONTROLS IS FAULTY AND HOPEFULLY BEING FIXED VIA A WARRANTY ALERT DATED NOVEMBER 09, 2020. SEE ATTACHED DOCUMENT. MY CONCERN IS THAT TESLA IS NOT FORTHCOMING IN SOLVING THIS SUSPENSION PROBLEM. I WOULD ENCOURAGE YOUR AGENCY TO INVESTIGATE CLAIMS INTO MODEL S VEHICLES PRODUCED THROUGH 2018 AS WELL.

• 11/26/2019· EXTERIOR LIGHTING

  BACKUP LIGHTS ARE INADEQUATELY BRIGHT AT NIGHT, IN DARK SITUATIONS ALLOWING NO ABILITY TO MAKE OUT GROUND FEATURES WHEN BACKING UP. TESLA HAS UPDATED FIRMWARE AND REPLACED CAMERA WITH NO IMPROVEMENT. SAFETY DEFECT OF BEING UNABLE TO SEE BEHIND CAR WHEN BACKING UP AT NIGHT NOT FIXED, SEEMS TO BE A DESIGN PROBLEM WITH THE CAR.

• 11/13/2018· UNKNOWN OR OTHER

  IT IS NOT POSSIBLE TO LOAD THE CURVEDATA FROM YOUR DATABASE.

• 11/07/2021· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  I have been complaining since I got this Tesla in late 2017, that the car brakes unexpectedly on the Freeway. Tesla claim that nothing is wrong & this will happened if the sensor received a signal like light from another car, but I was driving on the Freeway during daytime? On 10/31/21 while driving autodrive on the freeway the car suddenly skid to the right twice, around 6.50 PM & 9.05 PM. My Grandson was in the car with me and witness the incident. Luckily I was able to straighten the car without any accident. Tesla made an appointment for a mobile visit on 11/5/21, but cancelled on 11/4/21 and reschedule one month later on 12/9/21 to a Service Ctr in Walnut. This is a Safety issue and Tesla is not seriously taking care of.

• 11/07/2019· SUSPENSION

  PLEASE NOTE...I HAVE USED THE VIN OF ANOTHER RANDOM JUNKYARD TESLA SINCE I DO NOT KNOW THE VIN OF THE CAR WHICH IS THE SUBJECT OF THIS COMPLAINT. POSTED TODAY ON THE TMC. AN OWNER'S WHEEL HAS GONE WHOMPY AND IS SCRAPING ON THE INSIDE OF THE WHEEL ARCH AND MAKING ALARMING NOISES. TESLA SERVICE TELL HIM TO GO FLY A KITE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/LEFT-FRONT-CHAMBER-LINK.172715/ ZAFRA88, 34 MINUTES AGO LONG STORY SHORT MY FRONT DRIVER TIRE IS RUBBING ON THE INNER FENDER WALL WHEN TURNING RIGHT AND MAKES A LOUD NOISE. BROUGHT TO THE SC AND THEY SAID ALIGNMENT NEEDS TO BE DONE TO FIX THE ISSUE. WAS TOLD ALIGNMENT CAN'T BE DONE BECAUSE THE "CHAMBER LINK" WAS DAMAGED TO OUTSIDE IMPACT. FIRST WHAT IS THE CHAMBER LINK, POSSIBLY A TYPO AND MEANT CAMBER LINK? THAT IS NOT A CONTROL ARM IS IT? THEY TOLD ME THIS IS NOT COVERED BY WARRANTY BECAUSE OF THIS OUTSIDE IMPACT BUT HOW CAN THEY PROVE THERE WAS OUTSIDE INFLUENCE AND NOT A DEFECTIVE PART? ATTACHED IS THE WRITE UP ..... CONCERN - CLIENT STATES SQUEAKY METAL NOISE FROM RIGHT FRONT WHEEL......... PLEASE INVESTIGATE. ENRAGED CITIZEN ETC.

• 11/03/2022· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75

• 11/01/2021· POWER TRAIN,SERVICE BRAKESCrash

  The contact owns a Tesla Model S. The contact stated while parking into a parking space, the vehicle started shuddering inadvertently. The contact stated the braking panel button was depressed but failed to respond, causing the vehicle to continue to move forward, hit the sidewall, and inadvertently accelerate on its own crashing into a wall. There were no warning lights illuminated. The air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to the dealer. The contact stated the vehicle was diagnosed however, Tesla had not informed her of the diagnosis. The vehicle was repaired. The approximate failure mileage was 20,000.

• 10/30/2022· EXTERIOR LIGHTING

  Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving in low light situations. These daytime running lights are seemingly built to fail. The lights dim then eventually no longer work. Tesla's solution is to have the customer purchase a brand new headlight at $1500. My vehicle is 4 years old and has been through 3 pairs of headlights already, when the last set burnt out I just left them as is. Tesla should either goodwill swap out these headlights for a non-built to fail component, or offer a repair for a quality LED strip with proper heat distribution. Without daytime running lights safety is a major concern on foggy, rainy, and low light situations. I have attached an image showing how the failure begins on top then slowly goes all the way down to the side of the headlight which fails later.

• 10/29/2019· SUSPENSION

  HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/53749689 THE FRONT WHEEL AND COMPLETE SUSPENSION HAS SIMPLY FALLEN OFF. THIS IS NOT THE RESULT OF CRASH DAMAGE. IT IS SELF INFLICTED INJURY CAUSED BY THE WHEEL WHOMPING AROUND AFTER THE FRAIL SUSPENSION FELL TO BITS. PLEASE TAKE ACTION BEFORE MORE PEOPLE GET KILLED BY THESE DEADLY DEFECTIVE JALOPIES. THANK YOU. UNHINGED CITIZEN.

• 10/24/2020· SUSPENSIONCrash

  HERE IS A TESLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=22 THE BACK WHEEL AND SUSPENSION HAS FALLEN TO BITS. NO CRASH DAMAGE. JUST THE SUSPENSION PARTS CRACKED AND SNAPPED. DESPITE TESLAS CLAIM THAT ONLY A SMALL NUMBER OF TESLA MODEL YEAR CARS THAT WERE EXPORTED TO CHINA NEED TO BE RECALLED BECAUSE OF BAD ROADS AND DRIVERS IN CHINA THIS PROBLEM IS AFFECTING EVERY TESLA AROUND THE WORLD. TESLA DESIGN, MANUFACTURING AND QUALITY CONTROL IS FAECAL. NHTSA HAS RECEIVED HUNDREDS OF COMPLAINTS ABOUT THIS. WHEN WILL YOU STOP COVERING UP FOR ELON MUSK AND DEMAND A RECALL OF THESE DEADLY CARS? IT IS ABSURD FOR TESLA TO MERELY ISSUE OBSCURE TECHNICAL SERVICE BULLETINS AND TO CLAIM THAT SUSPENSION FAILURES DO NOT POSE A SAFETY RISK. RECALL THESE TIME-BOMBS IMMEDIATELY. THANK YOU. KEEF

• 10/22/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  ON AT LEAST 2 OCCASIONS, WHILE DRIVING THE CAR, THE ELECTRICAL SYSTEM STOPPED WORKING. ONE TIME, THE CAR JUST SHUT DOWN AT A STOP SIGN NEARBY MY OFFICE; THE SECOND TIME, WHILE DRIVING ON THE HIGHWAY, THE CAR CONTINUED TO RUN BUT ALL OF THE OTHER ELECTRONS: SPEEDOMETER, TURN SIGNALS, RADIO STOPPED WORKING. WHEN I PULLED OVER, THE ENTIRE CAR SHUT DOWN. BOTH INSTANCES REQUIRED A "HARD STOP" TO RE-START THE CAR. THE DEALER INFORMED ME THAT THIS CAN HAPPEN WHEN THE SOFTWARE HAS NOT BEEN RECENTLY UPDATED. HOWEVER, YOU NEED WI-FI TO UPDATE THE SOFTWARE AND IT IS NOT READILY AVAILABLE WHERE I RESIDE AND PARK MY CAR. I CONSIDER THIS SITUATION EXTREMELY DANGEROUS IN THAT THE CAR CAN SPONTANEOUSLY SHUT DOWN WHILE IN USE. I AM TAKING THE CAR INTO THE DEALER TODAY-PROBABLY SO THEY CAN UPGRADE THE SOFTWARE ON SITE. HOWEVER, THIS DOES NOT ADDRESS FUTURE POTENTIAL ISSUES WITH THE CAR. I DO NOT HAVE THE ABILITY TO ROUTINELY TAKE THE CAR INTO THE DEALERSHIP FOR UPGRADES. FURTHER, THERE IS NO MESSAGE FROM TESLA WHEN THE UPGRADES ARE AVAILABLE. PLEASE HELP. I REALLY HAVE NO DESIRE TO DIE WHEN THE CAR STOPS WORKING WHILE DRIVING IT!

• 10/19/2022· ELECTRICAL SYSTEMCrash

  The contact had rented a 2018 Tesla Model S. The contact stated that while his wife was making a U-turn at a low rate of speed, the vehicle accelerated with her foot on the brake pedal and crashed into a tree. The contact stated that his wife heard two warning beeps prior to the failure which the contact stated it signaled that the autopilot had independently engaged. The air bags did not deploy during the accident. The contact's wife did not suffer any injuries. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The rental company had yet to receive a diagnosis as to the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.

• 10/14/2024· AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES

  I pulled into a driveway on a one lane road (due to construction) to allow a car traveling downhill to pass so they would not have to back up. I had come to a complete stop in the driveway with the car in drive. As I started to put the car in reverse it surged forward at a high rate of speed crashing into my neighbor's garage, tearing the door completely down pushing the door into the garage and my car entering the garage at least 15 feet hitting the car that was parked inside and pushing it with such force that the front end of the vehicle struck the garage cabinets tearing them down. My air bag did not deploy nor did the automatic braking system engage, it just sped up as it was doing the damage. The car has been deemed a total loss by my insurance company but i don't want this report to go unnoticed. To my knowledge the insurance company has not inspected the computer on the vehicle. I'm not sure how they will investigate this occurrence. I feel strongly that this was a malfunction with my car. The message that showed immediately was "driver assist unavailable", I have NEVER used driver assist.

• 10/13/2023· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  Driving the vehicle and all of a sudden all these warning lights came on. The dash flashed warning signs stating: "Power reduced - exiting and entering the vehicle may restore operation" "High voltage battery requires service - Acceleration and charging performance reduced" and a turtle sign appeared. The vehicle was almost inoperable moving at 1-2 mph. Pulled into a parking lot, parked the car, and exited the vehicle. After reentering the vehicle the error continued. Had the vehicle towed to the Tesla service center. It is currently being diagnosed. An online search showed many Tesla forums with similar issues and there were suggestions to report the incident because there no consistent resolution that has been provided by Tesla thus far - issues range from 2020 - 2023.

• 10/13/2019· SUSPENSION

  THIS IS A COMPLAINT ABOUT TESLA BROKEN SUSPENSIONS. HERE IS THE LATEST EXAMPLE... [XXX] PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER TESLA IN THE JUNKYARD WHICH "QUELLE SURPRISE" ALSO HAS A WHOMPY WHEEL. IT SEEMS STRANGE THAT TESLA WOULD PREFER TO DENY THAT THERE IS A WEAKNESS IN THE SUSPENSION COMPONENTS RATHER THAN ADMITTING IT AND FIXING THE PROBLEM. TO ANYONE THAT HAS BEEN FOLLOWING THE ANTICS OF ELON MUSK RECENTLY IT COMES AS NO SURPRISE. IT SEEMS UNLIKELY THAT THE OWNER WILL BE FILING A COMPLAINT SINCE HE HAS BEEN INFORMED THAT HE IS DRIVING THE SAFEST CAR IN THE WORLD! THESE TESLA SUSPENSION BREAKAGES HAVE BEEN HAPPENING OVER AND OVER FOR MANY YEARS. YOUR OWN DATABASE HAS HUNDREDS OF VALID REPORTS CONCERNING THIS. I STRONGLY RECOMMEND THAT YOU LAUNCH AN INVESTIGATION. THANK YOU. ENRAGED CITIZEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

• 09/27/2022· VEHICLE SPEED CONTROLCrash

  The contact owns a 2018 Tesla Model S. The contact stated while pulling into a parking space, the vehicle accelerated at high speeds without any warning, causing the vehicle to run through a construction site and collide with a building. The air bags were deployed, and the passenger in the vehicle was injured and sought medical attention. The contact was unsure if a police report was filed. The vehicle was towed. The manufacturer was not contacted. The failure mileage was unknown.

• 09/24/2019· SUSPENSION

  THIS A COMPLAINT ABOUT THE TESLA SUSPENSION FORELINKS WHICH ARE STILL SNAPPING OFF AND CAUSING DANGER TO THE PUBLIC. AT LEAST THREE NEW CASES OF FAILURE HAVE BEEN REPORTED WITHIN THE LAST FEW WEEKS. DESPITE FORUM POSTERS URGING THE OWNERS TO REPORT THEIR FAILURES TO NHTSA THE OWNERS HAVE NOT DONE SO. PRESSURE FROM TESLA SUPPORTERS TO "SUPPORT THE MISSION" AND FINANCIAL SELF-INTEREST MEAN THAT THESE FAILURES ARE BEING UNDER-REPORTED. HERE IS A DISCUSSION FORUM ABOUT THIS :HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-7#POST-4035913 **SNIP** I BELIEVE I'VE JOINED THE "CLUB", TOO. 2017 TESLA S 75D WITH <13,500 MILES IS IN THE SHOP NOW AFTER HAVING IT TOWED LAST NIGHT. THE SERVICE REP LET ME KNOW THAT WHILE THEY'RE NOT DONE INSPECTING IT - THEY'VE DETERMINED IT'S "FULLY COVERED UNDER WARRANTY". MY STORY IS SIMILAR TO MOST. ON WAY HOME FROM WORK YESTERDAY, MY CAR STARTED MAKING STRANGE NOISES AT LOW SPEEDS, UPHILL AND/OR AROUND THESE "ISLANDS" SEATTLE HAS AT CROSS STREETS IN NEIGHBORHOODS TO SLOW TRAFFIC. I GOT HOME, MADE AN ONLINE SERVICE CENTER APPT FOR NEXT WEEK. WENT OUT AGAIN AND THEN THE "CATASTROPHIC" FAILURE BEGAN. I HAD TO DRIVE A BIT (GUESSING A HALF MILE) BEFORE I COULD FIND A SAFE SPOT AND ONE BIG ENOUGH TO PULL OVER. TIRE IS GOUGED HORRIBLY. METAL SHOWING THROUGH WHEEL WELL, CAR APPEARED TO BE SITTING ON WHEEL, BUT HARD TO SEE CLEARLY. FOR ANYONE WHO THINKS THIS IS DUE TO "ROUGH" DRIVING - I POLITELY SUGGEST YOU STFU. I BABY MY CAR. ** PLEASE TAKE ACTION. NOTE: VIN OF RANDOM TESLA IN WRECKING YARD USED IN THIS REPORT

• 09/17/2020· SUSPENSION

  HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=42 IT IS NOT BADLY DAMAGED, JUST THAT THE BACK WHEEL AND SUSPENSION HAS FALLEN OFF. YOU CAN SEE PERFECTLY CLEARLY IN THE PHOTOGRAPHS THAT THIS IS A SELF-INFLICTED INJURY CAUSED BY SNAPPED SUSPENSION LINKS. USING EXTRUDED ALUMINIUM AND LOW QUALITY CAST PARTS IS A RECIPE FOR DISASTER. TESLA HAS A CULTURE OF COVER-UP. EMPLOYEES ARE INDOCTRINATED TO DEFEND THE MISSION. THEY ARE UNDER ILLEGAL ELECTRONIC SURVEILLANCE AND DO NOT DARE TO BLOW THE WHISTLE. LIVES ARE AT STAKE. PLEASE TAKE ACTION. THANK YOU. KEEF

• 09/14/2020· UNKNOWN OR OTHER

  MY VEHICLE ELECTRONCS FREEZE AND AM UNABLE TO USE THE INDICATORS THE VEHICLE WENT TO THE DEALER AND THEY SENT BACK SAYIN THE FUTURE SOFTWARE UPDATE WILL RESOLVE THIS ISSUE. I HAV ME VIDEO OF THE INCIDENT

• 09/10/2022· UNKNOWN OR OTHER

  On August 4th, 2022, I got in my car to continue north...and got a "can't drive not enough power" report on the dash. The car is still (as of today, 9/10/2022)in North Carolina ( at the Matthews-Charlotte Tesla service center, 9140 East Independence Blvd, Charlotte-Matthews, N.C.). Tow/hauler also took toll lanes to bring car to service. I received $20 in toll charges while I wasn't in the car for that day. This happened once before to this vehicle (in Charleston, S.C. serviced in Savannah, Ga 10/11/21 to 12/01/21), and twice before to a formerly owned Tesla. Battery died unexpectedly, suddenly (but while parked). I am still renting a gas car (being charged by Enterprise, weekly at over $500 a week) and I'm not happy with the car (engine light on twice RA # 766VYT) unit #7TBJHP ). Not comfortable driving with rental. Help, please?

• 09/04/2021· UNKNOWN OR OTHER

  Unknown component Car shut off while moving This has only happened once so far Vehicle has not been inspected. I am not sure it is safe to drive it There were other symptoms that may be related. Navigation function stopped working the day before. Radio became erratic, unexplainable communication messaged were annunciated, cruise control started selecting a slightly different speed than commanded

• 09/02/2022· EXTERIOR LIGHTING

  The daytime running lights on both front headlights have stopped working with 45k on the odometer. Tesla service center has refused to cover the safety issue because the car warranty is 5k over warranty mileage. The vehicle no longer has working day time running lights. After doing some research this is a common problem with 2016 to 2020 model s and x and Tesla motor company is refusing to repair the DRL lights.

• 08/26/2023· WHEELS

  The car does not come with a spare. I got a flat tire and Tesla will not provide a spare or a tow for free, they charge a fee for both. This has created a safety issue that can be life threatening due to their lack of a spare tire and not towing the car.

• 08/17/2023· STRUCTURE

  The contact owns a 2018 Tesla Model S. The contact stated that while washing the vehicle, there was orange rust coming out of the bumper. The vehicle was diagnosed by the dealer and confirmed that there was a failure with the bumper. The vehicle was being repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,374.

• 08/13/2024· STRUCTURE

  I own Tesla model S 2018. Last week in Florida there was a storm near the place where I live, (Tampa). I happen to drive in the flooded road only to realize that Tesla has a known manufacturing defect, which multiple customers have posted on the Internet about, related to seal in the trunk, which basically causes the flood water to enter into the trunk, I noticed that a lot of model S Tesla users are going through this issue but Tesla has failed to recall the car and provide a fix. Tesla is demanding that the customers pay for this fix, for cars which are out of warranty even though this is a quality/manufacturing issue. I Urge you to take action and provide a solution.

• 08/01/2022· UNKNOWN OR OTHER

  The emergency release pull for the manual trunk open does not work. Truck is stuck closed and the release cable does nothing in case of emergency…

• 07/25/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  I was using the Enhanced Cruise Control and the car just slammed on brakes out of nowhere. There was not any cars ahead or beside me at the time. This has happened about 5-6 times since I purchased the vehicle on March 10, 2023

• 07/18/2020· SUSPENSION,UNKNOWN OR OTHER

  HERE IS A TESLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36845198?ROWNUMBER=5 THE ONLY DAMAGE IS TO THE FRONT LH SIDE. THE STEEL BUMPER ATTACHMENT BAR IS UNDAMAGED WHICH SUGGESTS THAT THE DAMAGE WAS NOT THE RESULT OF A FRONTAL IMPACT. REGARDLESS OF THE CAUSE OF THE DAMAGE THE FACT IS THAT ONCE AGAIN THE CAST MONKEY-METAL STEERING KNUCKLE HAS FRACTURED IN HALF. THE CAR ALSO DOES APPEAR TO BE BOTTOMED OUT ON ITS AIR SUSPENSION. TESLAS DO NOT HAVE ANY LIMIT STOPS ON THE SUSPENSION. IT IS QUITE PROBABLE THAT THE MCU FAILURES THAT ARE UNDER NHTSA INVESTIGATION ARE CONTRIBUTING TO THE PROBLEM. HERE IS A THREAD IN WHICH ANOTHER OWNER REPORTS A FRACTURED STEERING KNUCKLE BUT THE ABSURDLY LOW SUSPENSION HEIGHT IS BLAMED ON A THIRD PARTY LOWERING KIT. (CAR WAS A RECENTLY PURCHASED CPO FROM TESLA) HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FRONT-DRIVERS-STEERING-KNUCKLE-FRACTURED-WHILE-DRIVING-AT-55MPH-VIDEO.199103/ SNIP ** I HAVEN'T HEARD OF THIS BEFORE, AND IT DOESN'T SEEM COMMON. I'M ASSUMING A CASTING DEFECT CAUSED A CRACK THAT PROPAGATED INTO A COMPLETE FRACTURE. LUCKILY MY DASHCAM SHOWS THAT THIS WASN'T CAUSED BY HITTING ANYTHING, AS I'M SURE THAT'S THE LIKELY REASON SC WOULD GIVE FOR A CASTING TO FRACTURE LIKE THAT. 35K MI, 2016 P90D ** TESLA HAS REDESIGNED THIS KNUCKLE AT LEAST 3 TIMES. THE OLDER VERSIONS HAVE NOT BEEN RECALLED. EVEN THE NEW VERSIONS ARE STILL SNAPPING. YOU KNOW WHAT TO DO. SO PLEASE DO IT. REGARDS [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 07/15/2022· UNKNOWN OR OTHER

  As I was driving alone on July 13th 2022 on the Capital Beltway 495 and was nearing exit 44 the rear passenger window exploded spontaneously. This occurred at 9:08am ET. I have footage of this (I was not able to upload the file as it is not in one of the acceptable formats (MP4)) which confirms there was no object that caused this breakage.

• 07/06/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I DROPPED MY PERSONAL TESLA AT TESLA SERVICE TO GET AN MCU/CENTER SCREEN FAILURE REPAIRED. AS I LEFT THE LOT, THE SCREEN IN THE LOANER CAR REBOOTED ITSELF. APPARENTLY THAT IS THE PRECURSOR TO FAILURE. IT FEELS WEIRD KNOWING THIS CAR IS PROBABLY ABOUT TO FAIL THE WAY MINE DID.