2018 Subaru Impreza

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2022· EXTERIOR LIGHTINGCrash

  My car was involved in an accident and one headlight was smashed. I found out from my body shop that was my car was recalled and they have no way to fix my headlight. I called Subaru and they told me that the body shop could just put another head light in. But when I talked to the body shop, they cannot just put a headlight in because of the recall. No one is able to help me and now I am out of a car for months instead of only one month.

• 12/23/2018· STRUCTURE

  ABOUT TWO WEEKS AGO WHEN THE FIRST FROST HIT I NOTICED THERE WAS A WINDSHIELD CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS AND CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS IN SUBARU'S ARE SUSCEPTIBLE TO DAMAGE WHEN THERE'S IS TEMPERATURE CHANGES. THE VEHICLE WAS STATIONARY BOTH TIMES WHEN IT GOT CRACKED IN MY DRIVEWAY.

• 12/22/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/19/2022· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/18/2023· EXTERIOR LIGHTING

  Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.

• 12/18/2020· VISIBILITY/WIPER

  THE FRONT WINDSHIELD SPONTANEOUSLY CRACKED

• 12/17/2020· VISIBILITY/WIPER

  WINDSHIELD CRACKED UNDER NORMAL DRIVING CONDITIONS. CAR ONLY HAS 35K MILES ON IT.

• 12/17/2019· VISIBILITY/WIPER

  OEM WINDSHIELD CHIPS WITH NO CAUSE. AT 10,000 MILES WINDOW IS COVERED IN CHIPS EVERYWHERE. DEALER ADMITTED CHIPS/CRACKS ARE A KNOWN ISSUE WITH ALL NEW MODELS BUT NOT A WARRANTY OR RECALL CLAIM.

• 12/15/2022· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/10/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.

• 12/06/2023· ENGINE

  Engine began failing at 68k miles. The vehicle spews blue smoke from the tailpipe and under the hood and loses power when accelerating intermittently. It also consumes large amounts of oil. I've had the car worked on by an independent mechanic and will have to have the engine rebuilt at a cost of $6500 or more. Local dealership claims car is out of warranty an nothing can be done. The car didn't have a light on despite these symptoms. At 83k miles, the car became completely unsafe to operate.

• 12/06/2022· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/05/2021· VISIBILITY/WIPER

  I have had 3 windshields crack (all in the Winter months) for no reason with this Impreza. On December 4 2021, I turned on the car and while still in park, a 5" crack started growing from the bottom of the front windshield upward. The crack was not there when I started the car and during the day it grew to 8". This repair costs $1000 each time and from what I have read, Subaru is aware that this is not an isolated incident with these windshields. I complain each time that the windshields are defective and that vehicles I have that are 10 years old have not had a windshield crack or be relaced. Even a Subaru employee joked I should trade before getting another cracked windshield this Winter. I should have heeded that advice.

• 12/04/2018· UNKNOWN OR OTHER

  THE VEHICLE IS SWAYING LEFT AND RIGHT AT HIGHWAY SPEEDS EVEN WITHOUT STRONG WIND.

• 11/29/2021· VISIBILITY

  The contact owns a 2018 Subaru Impreza. The contact stated that the vehicle was parked in the driveway and as he sat in the vehicle, he noticed that there was a crack on the passenger’s side of the windshield. The contact looked around but could not determine the cause of the failure. The dealer was notified of the failure and referred the contact to an independent mechanic for repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 47,000.

• 11/28/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/28/2023· EXTERIOR LIGHTING

  I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.

• 11/28/2020· VISIBILITY/WIPER

  ON THE MORNING OF FRIDAY, NOVEMBER 13 2020, WE FOUND THE WINDSHIELD OF THE 2018 IMPREZA TO HAVE CRACKED OVERNIGHT WITHOUT ANY SIGN OF IMPACTS. THE CRACK ORIGINATED ON THE PASSENGER SIDE NEAR THE BOTTOM WHERE THE WIPER BLADE LOCATES, BUT HAS SPREAD QUICKLY IN LESS THAN 2 WEEKS ' NOW REACHING ACROSS TO THE DRIVER SIDE, AS SHOWN BY THE PHOTOS. WE HAVE REACHED OUT TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND REQUESTED A WINDSHIELD REPLACEMENT UNDER WARRANTY. WE ARE AWAITING FOR A RESOLUTION.

• 11/28/2020· ENGINE

  WHEN STARTING THE SUBARU RELEASES DARK GREY SMOKE IN HIGH QUANTITIES, AND HAS BEEN LOOSING POWER WHEN SPEEDING UP.

• 11/27/2020· VISIBILITY/WIPER

  WINDSHIELD CRACKED FOR NO APPARENT REASON. PARKED AT WORK IN MORNING, WHEN I RETURNED IN THE AFTERNOON ABOUT A 12 INCH CRACK ACROSS PASSENGER SIDE OF WINDSHIELD. NO CHIPS OR CRACKS WERE THERE BEFORE.

• 11/26/2020· UNKNOWN OR OTHER

  WINDSHIELD CRACKED WHEN I SET DOWN THE WINDSHIELD WIPER AFTER CLEANING IT. NOT COVERED BY WARRANTY, HAD TO PAY OUT OF POCKET.

• 11/24/2024· EXTERIOR LIGHTING

  On 8/9/24 I was involved in a fender bender minor collision with a parked car which damaged my right-hand headlamp assembly on my 2018 Subaru Impreza. On 8/23/24 I brought my car to Subaru of Ann Arbor to have Safety Recall WRG-22 NHTSA ID 22V-624 performed on it. Both headlamp assemblies were under recall by Subaru. I was told by the service manager that the right hand and left hand headlamp assembly replacement procedure could not be performed free of charge, as promised by Subaru, because the front bumper was damaged (due to the accident), and Subaru could not remove and replace it in order to accomplish either headlamp replacement. On 9/9/24 I brought my car to Heritage Collision Center for a repair estimate on my damaged right hand front fender. (See Picture 1) I told Heritage Collision that the right hand headlamp assembly was under recall and Subaru was going to replace it free of charge. During the time of repair, I asked Heritage if I could take a picture of the damaged and recalled right hand headlamp assembly (See Picture 2). Upon reviewing my final bill of repair from Heritage Collision, I saw that Subaru had charged the MSRP of $319.95 to replace the recalled right hand headlamp assembly after promising to replace the recalled headlamp assembly for free. Subaru owes me $319.95 for my replacement of the recalled headlamp assembly. (See Picture 3)

• 11/18/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  My vehicle has repeatedly displayed a “low tire pressure” warning despite having been serviced twice for this issue. In addition, there is an open case with Subaru of America regarding ongoing performance concerns – fuel tank?! In addition, I have reported both verbally and in writing to the dealership that my car often loses power when driving uphill and, at times, runs unevenly or hesitantly—similar to an engine stutter or sputter. Most recently, multiple problems occurred simultaneously. The low tire pressure warning remained on, my cell phone was no longer recognized or paired with the vehicle and would not charge, part of the clock display stopped illuminating, and then the vehicle suddenly began to shake. Within seconds, all dashboard warning lights turned on and the engine shut off entirely. This happened so rapidly that I had no time to react. Fortunately, I had pulled over the car; otherwise, this incident could have resulted in a serious crash with me behind the wheel. Although no prior warning lights had appeared, I was later informed that the vehicle had a cracked ignition coil and a dead battery—despite the car having relatively low mileage and there being two recalls related to this issue. The new manager went above and beyond to assist me during this ordeal and I am beyond grateful for everything – Subaru of America is lucky to have him on staff!! However, as of today, I still have not received a clear explanation of what caused this failure or what risks may remain if I continue driving the vehicle. My understanding is that ignition coils should run for 80K - 100K. I am aware that others have experienced similar problems, and I request that this matter be thoroughly addressed before it results in a potentially preventable, yet serious accident.

• 11/17/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/15/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/13/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/13/2022· EXTERIOR LIGHTING

  This recall was issued Aug 12 2022 and 3 months later still no parts available to fix the lighting issue? I reported this headlight issue at the first scheduled service that I thought the headlights were dim and did not shine far enough. Dealer service sept said they are all like that. Yes they are …. When will they have the parts?

• 11/11/2020· SERVICE BRAKES

  I BEGAN THE LEASE OF MY 2018 SUBARU IMPREZA WAGON IN MARCH OF 2018. IN SEPTEMBER OF 2019, I BROUGHT MY VEHICLE IN FOR BRAKE ISSUES I WAS HAVING. MY BRAKES WERE MAKING A SQUEALING NOISE, AND CONSIDERING THAT MY MILEAGE WAS 20,527, I FOUND THIS TO BE ODD. DEALERSHIP HAD MY CAR UNTIL 10/5/19, AND HAD TO BRING IN A NEW TECH TO REMEDY THE PROBLEM. I WAS TOLD THAT THIS WAS A KNOWN PROBLEM WITH MY CAR, AND THAT MY CAR WOULD BE THE "GUINEA PIG" TO FIGURE OUT THE SOLUTION. BROUGHT MY CAR IN AGAIN ON 2/26/20 FOR AN OPEN RECALL FOR THE BRAKE HOSES SWELLING. REPLACEMENT HAPPENED THEN. MILEAGE AT THAT TIME WAS 25,908. LESS THAN 5,000 MILES LATER, I BRING MY CAR IN AGAIN TO HAVE THE BRAKES LOOKED AT, AS THEY WERE SQUEALING. 9/19/2020, MILEAGE 30,770. DEALERSHIP LOOKED AT THE BRAKES THEN, AND SAID THERE WAS NO ISSUE. CONTACTED THE DEALERSHIP AGAIN AFTER LEAVING, AS THE BRAKES CONTINUED TO MAKE THE NOISE, AND HAD STARTED TO SMELL LIKE BURNING RUBBER. I EMAILED VIDEOS OF THE NOISE ON 9/25, AND 9/30. I CALLED AND I WAS TOLD TO BRING THE CAR IN ON 10/6/2020, THOUGH THEY DIDN'T LOOK AT IT THEN. THE BRAKES ALSO STARTED TO VIBRATE WHILE BRAKING AT HIGHER SPEEDS, AND THE SMELL OF BURNING RUBBER WAS QUITE STRONG. WENT IN ON 10/17/2020, AND HAD MY CAR UNTIL 10/22/2020. MILEAGE IN WAS 31,908, MILEAGE OUT WAS 32,044. INSPECTION BY THE TECH FOUND THAT THE ROTORS WERE HOT SPOTTED AND PADS WERE DISCOLORED. REPLACED FRONT PADS AND ROTORS. ON 10/27/2020 I EMAILED AGAIN WITH MORE VIDEOS OF THE BRAKES CONTINUING TO SQUEAL. I WAS ASKED IF I COULD BRING THE CAR IN, AND I DID AGAIN, SAME DAY. MILEAGE WAS 32,482. I WAS THEN TOLD AT PICKUP ON 11/4/2020 THAT THEY BELIEVE THAT THE NOISE WAS BEING CAUSED BY A "SLAG GREASE BUILDUP ON THE CALIPER PINS." I WAS TOLD THAT SHOULD REMEDY THE PROBLEM. ON THE DRIVE ON 11/4/2020, THE BRAKES BEGAN TO SQUEAL AGAIN. CONTINUES TO SQUEAL DAILY ON ALL DRIVE TERRAINS.

• 11/10/2025· UNKNOWN OR OTHER

  This making model has become known for a parasitic drain of the DCM module. It’s all over the public forums that this module doesn’t shut down properly and causes a drain on the battery system. The remedy is to plug your car into a battery tender system.

• 11/10/2018· VISIBILITY/WIPER

  3 MONTHS AFTER PURCHASING A NEW 2018 SUBARU IMPREZA, THE WINDSHIELD SPONTANEOUSLY CRACKED ON THE EVENING BETWEEN 11/8/18 AND 11/9/18. THE WIND SHIELD HAD NOT SUSTAINED ANY IMPACTS DURING THE 3 MONTHS OF USE AND WAS ALWAYS PARKED SO THAT NOTHING COULD FALL ON IT FROM TREES ETC. THE CRACK HAD NO CHIPS ON THE MORNING OF 11/9/18, WHEN IT HAD SPONTANEOUSLY APPEARED AND WAS A CLEAN GLASS FRACTURE. I TOOK IT TO THE DEALER THE FOLLOWING DAY ON 11/10/18 FOR REPLACEMENT UNDER WARRANTY AS THERE ARE MANY ONLINE COMPLAINTS AS WELL AS A CLASS ACTION LAW SUIT AGAINST SUBARU FOR THIS EXACT DEFECT IN MANY OF THEIR VEHICLES DATING BACK TO 2015. THE CRACK IS CLEARLY CAUSED THROUGH A MANUFACTURER DEFECT; HOWEVER, THE SUBARU DEALERSHIP TOOK A PEN AND PLACED IT IN THE CRACK CAUSING A SMALL DENT TO OCCUR IN THE GLASS FRAGMENTS. THEY THEN SAID THE CRACK WAS CAUSED BY A STONE IMPACT AND WOULD NOT BE COVERED UNDER WARRANTY. THE CRACK WAS CLEARLY NOT CAUSED FROM A STONE AND THE VEHICLE HAD NOT BEEN HIT BY ANY STONES. THE CRACK OCCURRED WHEN THE VEHICLE WAS STATIONARY AWAY FROM ANYTHING THAT COULD FALL ON IT OR IMPACT THE WINDSHIELD IN ANY WAY.

• 11/02/2021· VISIBILITY/WIPER

  Front windshield cracked for no reason.

• 10/30/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/27/2019· UNKNOWN OR OTHER,VISIBILITY/WIPER

  MY WINDSHIELD CRACKED FOR NO APPARENT REASON.

• 10/24/2022· VISIBILITY

  The contact owns a 2018 Subaru Impreza. The contact stated that he parked and remained at a close distance from the vehicle; however, upon returning to the vehicle, he noticed that there was a large crack on the windshield. The contact inspected the windshield but could not determine the cause of the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,500.

• 10/18/2023· ELECTRICAL SYSTEM

  2018 Impreza, beginning around 2020, has had three dead or damaged batteries (2x OEM and 1x aftermarket) and the car is now on its fourth battery (aftermarket). Vehicle couldn't sit for more than a few days without needing jump started. Dealership performed parasitic draw test and concluded the Data Communications Module (DCM) was the source of the parasitic draw and pulled the DCM fuse while I await back ordered parts (the DCM and DCM battery). From my research, older DCM units rely on 3G cell service that's no longer available and the DCM keeps attempting to phone home telemetry data, but can't, and drains the battery. Thankfully I have an extended warranty to cover this replacement but feel like Subaru needs to be more proactive in solving this issue for its customers by declaring a recall.

• 10/18/2018· VISIBILITY/WIPER

  2 MONTHS AFTER PURCHASING THE CAR NEW, WHILE DRIVING ON A HIGHWAY ABOUT 65 MPH, SOMETHING SMALL (A ROCK LIKELY, BUT IT WAS IMPERCEPTIBLE; ONLY HEARD THE SOUND) HIT THE WINDSHIELD, CAUSING A SMALL CHIP, APPROXIMATELY 1 MM IN LENGTH. AFTER PARKING MY VEHICLE AND RETURNING TO IT THE NEXT DAY, I FOUND A CRACK THROUGH 75% OF MY WINDSHIELD (OUTER PASSENGER SEAT EDGE TO INSIDE EDGE OF DRIVER'S SEAT) STARTING FROM THE CHIP. I HAD THE WINDSHIELD REPLACED WITH AN OEM GLASS AND RE-CALIBRATED THE EYESIGHT PER THE INSTRUCTIONS. A WEEK LATER, WHILE DRIVING ON A 40 MPH ROAD, A ROCK CLEARLY HIT THE WINDSHIELD AND SCRATCHED THE NEW WINDSHIELD. THE SCUFF LEFTOVER IS MAYBE 2 MM. THE CAR IS 3 MONTHS OLD AND IT ALREADY HAS ONE NEW WINDSHIELD AND ONE SCUFFED WINDSHIELD.

• 10/11/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/10/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number:  22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/07/2020· VISIBILITY/WIPER

  WINDSHIELD CRACKING WITH ONLY LIGHT IMPACT. HAVE SEVERAL CRACKS FROM THESE IMPACTS. DID NOT HEAR IMPACT, NOTICED CRACK AFTER BEING IN SUN FOR A FEW HOURS. HAVE NEVER SEEN SUCH A WEAK WINDSHIELD.

• 10/05/2018· VISIBILITY/WIPER

  PURCHASED THIS CAR BRAND NEW ABOUT A MONTH AGO. A LARGE FRACTURE CRACK APPEARED IN THE MIDDLE MY WINDSHIELD, ORIGINATING FROM THE BASE UNDERNEATH THE PLASTIC STRIPPING, EXTENDING UPWARD IN AN INVERTED L SHAPE. HAPPENED FOR NO APPARENT REASON; THE CAR WAS STATIONARY, PARKED INSIDE MY CLOSED GARAGE, SO THERE WAS NO REASON OR CAUSE FOR A CRACK TO OCCUR. APPARENTLY SUBARU IS AWARE OF THEIR WINDSHIELD DEFECTS AS THEY RECENTLY LOST A LAWSUIT CASE OVER THIS ISSUE FOR THEIR OUTBACK MODELS.

• 09/28/2020· VISIBILITY/WIPER

  DAMAGE TO THE WINDSHIELD WAS NOTICED THE MORNING OF JULY 12,2020 WHILE THE VEHICLE HAD BEEN PARKED OVERNIGHT FROM 6PM TO 8AM AT A RESIDENTIAL PARKING LOT. THE DAMAGE APPEARED IN A SMALL "U" SHAPE ON THE PASSENGER SIDE AND QUICKLY INCREASED IN SIZE WITHIN TWO WEEKS.

• 09/27/2020· VISIBILITY/WIPER

  WINDSHIELD SPONTANEOUSLY CRACKED WHILE STATIONARY IN A DRIVEWAY

• 09/26/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. .

• 09/23/2020· UNKNOWN OR OTHER

  YESTERDAY WHEN I LEFT WORK THERE WAS A LONG CRACK STARTING FROM THE TOP AND MIDDLE OF THE WINDSHIELD, DOWN ABOUT 8 INCHES BEFORE IT TAKES A LARGE C SHAPED TURN ~24INCHES TOTAL. NO OBVIOUS SIGN OF IMPACT, NOR DID I HIT ANYTHING OR HEAR ANYTHING WHILE I WAS DRIVING YESTERDAY WORK. THIS WAS NOT THERE WHEN I GOT TO WORK AND I PARK IN A PARKING LOT THAT DOESN'T HAVE MUCH TRAFFIC SO NOBODY WOULD HAVE BEEN THERE TO DAMAGE IT.

• 09/22/2018· ENGINE

  THE ENGINE DIED WHILE COMING TO A RAPID STOP FROM ABOUT 35-40 MPH. ALL THE LIGHTS ON THE INSTRUMENT PANEL TURNED YELLOW. AFTER PUTTING THE TRANSMISSION PARK THE ENGINE WOULD NOT RESTART. AFTER NUMEROUS ATTEMPTS, REMOVING AND REPLACING THE KEY, AND ABOUT 2 TO 3 MINUTES THE ENGINE DID START. I WAS UNABLE, AFTER A FEW ATTEMPTS, TO REPRODUCE THE PROBLEM. WE TOOK THE CAR TO THE DEALER. THEY STATED THAT THEY HAD NOT SEEN THIS PROBLEM. THEY DID, HOWEVER, PERFORM A SOFTWARE UPDATE IN THE HOPE THAT IT WOULD SOLVE THE PROBLEM.

• 09/20/2023· EXTERIOR LIGHTING

  This recall 22V624000 was issued in August of 2022 and it is now September of 2023, over a year since it was recalled and Subaru still does not have a remedy according to NHTSA website and my local Subaru dealer. Does it really take more than 13 months to redesign a few parts in a headlamp assembly and get it manufactured? Covid is no longer an excuse. When will someone put Subaru on notice to get this done? Does Subaru have some sort of deadline as to when they are required to get this done? Please help us!

• 09/19/2022· SERVICE BRAKES

  Suspected defective and/or faulty brake booster or brake hose on the front left tire. Car starts violently shaking/shuddering when easing onto the brakes (once the brakes have warmed up for my daily commute to work). Resulting vibrations travel up the steering column to the steering wheel, and into the cabin. The car will then pitch its nose in various directions; it feels as though the front left brake is being grabbed and not properly released. Taken to a Subaru dealership multiple times. New brakes and rotors installed in July 2022; other components of the brake (calipers, pistons) were inspected in Aug. 2022 and appeared fine. However, on inspection (08/2022) the newly replaced rotor on the front left tire was already showing visible wear/damage (white scalding) due to excessive heat generated while braking. I have taken the car to be serviced at a dealership multiple times & have been told the shaking "couldn't be replicated." I recreate it every day I drive to work (350 miles every week). *Please* see the video linked to a third-party website: https://imgur.com/a/wFvLV0A Other symptoms: The engine starts and runs roughly despite recent oil changes. OBDII code P0300 (Random/multiple cylinder misfire detected) was detected by a personal OBDII scanner, although I don’t know if that issue is related. Ignition timing advance for the 1st cylinder is near red zone. Please help..

• 09/13/2022· STEERING,STRUCTURE

  Bought this car 1 year ago at East Hills Subaru. Among other problems such as water leaking inside vehicle due to clogged drains, most recent issue is the steering column not locking firmly. This is causing the steering wheel to shift up or down while driving, even though locking mechanism under steering wheel column is engaged. The car has under 40k miles. The safety of the driver is at risk here as the shifting movement of the steering wheel affect proper steering. Dealer is unable to give me a reasonable appointment to address this and only has drop off service, no loaner cars available. I am not happy with the Subaru service department and the inability of this service department to address serious issues in a timely matter.

• 09/11/2023· EXTERIOR LIGHTING

  The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/07/2023· EXTERIOR LIGHTING

  There is an open recall on my car for the headlights which currently has no fix and none of the dealerships I've spoken to have the parts to fix it. At one dealership they even attempted to sell me new headlights, claiming that the dimness of my headlights has to do with the fact that they're not LED bulbs and not the recall. The car is unsafe to drive at night due to the fact that they are very dim, and when the weather is bad the car can't be driven at all due to the fact that you can't see anything let alone that other drivers can't see this car. No dealership will provide any information other than they don't have the parts.