2018 Jeep Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2025· ENGINE

  A common issue with Jeeps with plastic oil filter housing is the oil filter housing cracks leading to oil leaks and engine damage.

• 12/31/2020· STEERING,UNKNOWN OR OTHER

  PURCHASED MY 2018 CHEROKEE IN FEB 2018 AND IN OCTOBER 2019 HAD VIBRATION IN STEERING WHEEL. DEALER SAID I HAD 4 WARPPED ROTORS THAT NEEDED TO BE REPLACED AT MY EXPENSE. IT SEEMED ODD AT ONLY 18 MONTHS OF NORMAL DRIVING, MOSTLY HIGHWAY.

• 12/30/2019· POWER TRAIN

  SERVICE SHIFTER KEEPS COMING ON MY CAR WHILE I'M DRIVING SINCE I BOUGHT IT AND IT LIGHTS UP ALL RED NEXT TO THE P R N D AND YOU CAN'T SEE YOUR MPH ON THE SCREEN OR TELL WHAT GEAR YOU ARE IN. I HAVE TO PULL OVER TURN MY CAR OFF AND OPEN MY DOOR AND THEN RESTART IT FOR IT TO GO AWAY. SOMETIMES IT COMES RIGHT BACK ON. I TOLD DEALERSHIP AND THEY SAID THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT COMES ON AND THEY CAN HOOK IT UP TO THE MACHINE BECAUSE NOTHING COMES ON WHEN THEY PLUG COMPUTER IN TO THE CAR.

• 12/28/2024· POWER TRAIN

  Power take off unit (PTU) failed, causing loss of power while driving.

• 12/27/2019· STEERING,SERVICE BRAKES,ENGINECrash

  I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.

• 12/27/2019· POWER TRAIN

  I TURNED MY JEEP ON, PUT IT INTO DRIVE AND THE SCREEN SAYS SERVICE SHIFTER. ALL LIGHTS ON SHORTER ARE ON.

• 12/26/2020· UNKNOWN OR OTHER

  AT 26,000 MILES ON MY 2018 JEEP CHEROKEE TRAILHAWK, THE SERVICE SHIFTER LIGHT CAME ON.

• 12/26/2019· POWER TRAIN

  WHILE DRIVING AND STATIONARY THE SERVICE SHIFTER LIGHT ILLUMINATES ON THE DASH AND ALL THE LIGHTS ON THE FLOOR SHIFTER ILLUMINATE ALL GEAR POSITIONS. ALSO, AT LOW SPEED, WHEN ADDING POWER, THE TRANSMISSION HAS A "BUMP" AS IT TRIES TO SHIFT INTO THE NEXT GEAR. MAKES IT JERK/CLUNK INTO GEAR.

• 12/23/2020· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  SERVICE SHIFTER LIGHT, R,P,N,D, ALL LIGHTS TURN RED. HAPPENED MONTHS AGO AT 36,300 MILES, DIDN'T HAPPEN FOR A MONTH THEN CAME BACK. NOW COMES ON EVERY COUPLE WEEKS, SOMETIMES MULTIPLE TIMES IN A ROW. TURN CAR OFF AND BACK ON THE LIGHTS GO OFF. HAPPENS AT INTIAL START UP AND WHILE DRIVING.

• 12/23/2020· UNKNOWN OR OTHER,ENGINE,BACK OVER PREVENTIONFire

  ALL THE ENGINE OIL LEAKED OUT OF THE CAR AND STARTED TO SMOKE WHILE I WAS IN MOTION AND THE ENGINE LIGHT CAME ON BUT WAS PERFECTLY FINE AT FIRST. I DO NOT KNOW WHAT HAD HAPPENED BUT MY ENGINE IS NOW MESSING UP AND I ALMOST GOT IN A CAR ACCIDENT.

• 12/22/2022· STEERING,UNKNOWN OR OTHER,ENGINE

  1) Engine turns off while driving the vehicle and the dash tells me to shift it into park. After the car is stopped and shifted into park it makes a starting noise as if you are trying to start the vehicle as if it is flooded, but it will eventually start after approximately 30 seconds. After approximately 30 seconds the vehicle starts sometimes without even pushing the start button. 2) The vehicle dies often when turning, driving over small amounts of snow, backing up, or exerting the engine at all. It usually does not shut off while driving straight down the road without exerting any energy unless there is snow causing the engine to exert any energy. This has caused safety risks to me and others in the following manner: a) It has caused me to stall while turning onto the highway from side streets which I have narrowly avoided being t-boned and side impacted. This can cause injury or death to myself, my passengers, pedestrians, and traffic. b) It has caused my vehicle to stall while on the roadway when it exerts energy due to snow and causes me to spin the vehicle out of control in traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic. c) It has cause me to stall while backing out, or pulling out of parallel parking with traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic.

• 12/22/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  WE WERE TRAVELING IN OUR 2018 JEEP CHEROKEE LATITUDE AND AT A RED LIGHT, THE CAR JUST TURNED OFF. WE HAD TO SIT FOR AWHILE AND THEN RESTART IT BY PUTTING ON THE BRAKE AND SOME OTHER THING. WE REPLACED THE BATTERY AND IT RAN FOR ABOUT 20 MINUTES. THEN, IT STOPPED WHILE WE WERE AT A RED LIGHT AGAIN! IT ONLY RESTARTED AFTER REPLACING THE BATTERY TWICE. WE AREN'T SPENDING MONEY ON A NEW BATTERY UNTIL WE KNOW EXACTLY WHAT'S WRONG.

• 12/22/2020· POWER TRAIN

  THE SHIFTER KEEP SAYING THAT IT NEEDS TO BE SERVICED THE CAR ONLY HAS 30,000 MILES ON IT . I HAVE SPOKEN WITH OTHER JEEP OWNERS AND THEY SAY THAT THEY HAVE HAS THE SAME ISSUE

• 12/22/2019· POWER TRAIN

  SERVICE SHIFTER APPEARS ON SCREEN, ALL SELECTIONS ON SHIFTER LIGHT UP RED. 40,000 MILES. HUNDREDS OF OTHERS WITH THE SAME PROBLEM ON THE FORUMS. VEHICLE STATIONARY. JUST STARTED UP. TURN OFF AND RESTART- IT GOES AWAY

• 12/21/2021· ELECTRICAL SYSTEM

  Service shifter error

• 12/21/2021· UNKNOWN OR OTHER

  Myself along with several other that I have researched have been having problems with SHIFT SERVICE on our jeep Cherokee cars

• 12/20/2022· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  I believe TSB 08-054-18 does not take seriously enough the danger of an automatic car shutting off mid drive. Only by luck did I avoid being hit on a small road. This has happened pretty much every year of owning the car but I thought it was a fuel/oil issue related to weather until the shifter messages popped up this year.

• 12/20/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  service shifter warning light and It seems like it's happening to a lot of jeep. I believe it should be a recall.

• 12/20/2019· ENGINE

  MAKING A RIGHT TURN, ENGINE SHUT OFF NO POWER, LIGHTS STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS. THE JEEP WOULD NOT START. I HAD EXPERIENCED NO PRIOR ISSUES BEFORE THIS HAPPENED. I CALLED MY HUSBAND WHO ARRIVED AND DROVE IT HOME. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THIS WAS A KNOWN ISSUE WITH THIS MOTOR AND TO CHECK THE OIL. UPON CHECKING THE OIL THERE WAS VERY LITTLE ON THE DIPSTICK. ONCE AGAIN I CONTACTED THE DEALERSHIP AND WAS TOLD I BASICALLY NEED TO KEEP A CHECK ON THE OIL. THIS IS A SAFETY HAZARD!

• 12/20/2018· ENGINE

  WHILE COMPANY EMPLOYEE WAS DRIVING THE VEHICLE, WITHOUT WARNING, THE ENGINE SHUTS DOWN. IT HAS HAPPENED NUMEROUS TIMES, AT HIGHWAY SPEEDS, AND ALSO IN TOWN IN TRAFFIC WITHOUT WARNING. THE JEEP DEALER SAID IT NEEDED AN OIL CHANGE, BUT THE OIL LIFE MONITOR SAYS THERE IS STILL 56% OIL LIFE REMAINING. AFTER THE OIL CHANGE, THE PROBLEM SEEMS TO GO AWAY FOR A WHILE. AFTER RESEARCHING, IT APPEARS TO BE RELATED TO THE VEHICLES HYDRAULICALLY DRIVEN VARIABLE VALVE TIMING. JEEP SAYS THE VEHICLE IS LOW ON OIL, THAT'S WHY THE OIL CHANGE FIXES THE PROBLEM, BUT NO OIL LIGHT OR ANY OTHER WARNING EVER COMES ON. THE VEHICLE JUST DIES AND THEN RESTARTS AFTER COASTING OFF THE ROAD OR STOPPING IN THE MIDDLE OF TRAFFIC.

• 12/18/2020· ELECTRICAL SYSTEM,ENGINE

  I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE CHECK ENGINE LIGHT THAT HAVE REPLACED THE BLOWER THE FILTERS AND SO ON. EVERY TIME THE AC OR HEAT COMES ON THE CAR STARTS SHAKING AND JERKING WHILE IN TRAFFIC. THE YESTERDAY WHILE DRIVING BACK IN TO POST THE VEHICLE STARTED JERKING WHILE IN MOTION AND THE CHECK ENGINE LIGHT CAME ON. I HAVE SPENT A TILE OF ABOUT 700-800$ ON THIS PROBLEM AND IT SEEMS TO BE SOMETHING THAT THE DEALERSHIP CAN NOT FIX.

• 12/18/2019· UNKNOWN OR OTHER

  SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS ON SHIFTER CAME ON AND WON'T GO OFF. P R N D, ETC. WAS DRIVING DOWN INTERSTATE, TOOK EXIT AND WHEN I WAS COMING TO STOP AT STOP SIGN A WARNING BEEP SOUNDED AND LIGHTS CAME ON SHIFTER AND DASH SAYING SERVICE SHIFTER. CANNOT FIND ANYTHING ABOUT SERVICING A SHIFTER.

• 12/18/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  "SERVICE SHIFTER" LIGHTS UP.

• 12/17/2020· POWER TRAIN

  WHILE DRIVING AT 55MPH, MY JEEP GAVE "SERVICE SHIFTER" AND REDUCED POWER. ALL SHIFTER LIFTS WHERE LITE. I PULLED OVER AND CALL MY DEALER, THEY ADVISED ME TO TURN OFF ENGINE FOR 2 MINUTES AND RESTART MY JEEP, THIS SHOULD CLEAR IT. THIS WAS AT 34,000. IT DID CLEAR IT. IT HAPPEN AGAIN AT 35,900 MILES AND I DID WHAT I WAS TOLD THE FIRST TIME.. HAPPEN AGAIN AT 37,500 MILES, FINALLY GOT DEALER TO LOOK AT IT AND NOW THEY SAY I NEED A NEW BEZELS, HARNESS AND SHIFTER. I HAVE READ THIS HAS HAPPEN TO 1,000S OF OTHERS.

• 12/16/2025· UNKNOWN OR OTHER

  My PTU actuator has failed on my Jeep. I know there is a recall for the two-speed actuator and mine is a single speed, but I have the fact same failure and think my vehicle should also be recalled. I have had many issues that I have paid out of pocket for parts failing in my Jeep that are common problems with jeeps and always recalled except mine. It makes no sense to me. How can I have all the same failures but not qualify?

• 12/16/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  MY CAR WENT DEAD WHILE DRIVING. TOOK TO THE SHOP AND SAID THERE WAS A "SOFTWARE UPDATE/RECALL" THAT CAUSED THE CAR TO USE MORE OIL THAN NORMAL AND I WAS DRIVING WITH NO OIL!!!!! THIS "RECALL" UPDATE HAD BEEN RELEASED "6 DAYS AGO" PER MY DODGE/CHRYSLER DEALERSHIP. WHY IS THIS RECALL NOT HERE? SOUNDS VERY STRANGE TO ME.

• 12/15/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Braking system engaged while driving at ~40mph. Emergency brake also appeared to engage. Once completely stopped, vehicle brakes were locked up and vehicle had to be hauled for service.

• 12/14/2021· ENGINE

  This vehicle is a 2018 jeep with 37700 miles on it. When driving the recently it would stall in traffic. Then it was difficult to restart for a few minutes then it would start again. But yesterday it stalled in city traffic and wouldnt restart. No error message on the dashboard. So i had to have it towed to the dealer. The dealers early assessment is that their significant oil loss in the engine. The engine appears to be damaged now. From the recent oil leak. Dealer stated its not from owner neglect or abuse of the vehicle. The engine shouldnt fail for a 3 year old car with 37,000 miles on it and no neglect. Its a manufacturers issue. This vehicle is my daughters college transportation. Thank God she wasnt rear ended when the car stalled and wouldnt restart.

• 12/14/2019· UNKNOWN OR OTHER

  2018 CHEROKEE 24,834 MILES. PUT IN REVERSE WHILE BACKING OUT OF DRIVE. SERVICE SHIFTER LIGHT APPEARED AND ALL GEAR LIGHT INDICATORS ILLUMINATED RED.

• 12/14/2017· ENGINE

  PLEASE SEE ATTACHED DOCUMENT

• 12/13/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  As I am driving the service shifter notification comes on and all my shifter lights come one and I can’t see the dash board. I have to pull over and turn the engine off to cut it back on. This is an ongoing issue Jeep says they didn’t find anything or I just need my oil changed.

• 12/12/2024· POWER TRAIN

  # 1 PTU went out and can not get it repaired at the dealer parts not available. # 2 got stuck in snow storm on the way home and had to spent the night in a rural area as four wheel drive stopped working. #3 yes it has been confirmed by a independent Jeep etherized shop and there were no warning lights.

• 12/12/2024· POWER TRAIN

  PTU failure.

• 12/12/2024· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  Oil leak found on driveway. 2018 Jeep Cherokee Limited taken in for an oil change and diagnosis. Jeep Cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.

• 12/12/2019· UNKNOWN OR OTHER

  WHILE DRIVING ON THE HIGHWAY, A "SERVICE SHIFTER" NOTICE COMES UP ON MY SH. ALL THE LIGHTS NEXT TO EACH GEAR LIGHT UP ON MY SHIFTER. THE NOTICE WON'T GO AWAY UNLESS I TURN THE CAR OFF FOR AT LEAST 5 MINUTES. IT COMES BACK ANYWHERE BETWEEN IMMEDIATELY AND 10 DAYS LATER. USUALLY DAILY. DEALER SAYS THEY'VE NEVER HEARD OF IT BUT THERE ARE REPORTS ALL OVER THE INTERNET. SOME WAY THE CAR WILL EVENTUALLY STALL OR YOU CANNOT PUT IT IN PARK.

• 12/10/2019· POWER TRAIN

  THREE TIMES OVER A PERIOD OF FOUR DAYS WHILE DRIVING ALL LIGHTS ON THE GEAR SHIFT (PARK, NEUTRAL, REVERSE, AND DRIVING) LIT UP AND A MESSAGE CAME ON THE DASHBOARD THAT READ "SERVICE SHIFTER". EACH TIME THE VEHICLE WAS IN MOTION, TWICE WHILE ON CITY STREETS AND ONCE WHILE ENTRY A HIGHWAY. ALL THREE TIMES THE VEHICLE WAS TURNING LEFT.

• 12/10/2018· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.

• 12/09/2023· SERVICE BRAKES

  My 2018 jeep Cherokee emergency park and brake got stuck and wouldn’t release and I had to take it back to the dealer ship I got it from . We repaired it 11/20/2023 at classic Chrysler in NC had to wait almost 2 weeks because they had to order a part in . They replaced the parking brake switch/module. And it’s about 2 weeks later And the same issue is happening again .

• 12/09/2019· ENGINE

  THE 2018 JEEP CHEROKEE LATITUDE CONSUMES OIL AND HAS A MECHANISM WHERE IF THE CAR IS LOW ON OIL IT WILL JUST SHUT OFF WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD AS THE CAR GIVES NO WARNING IT IS LOW ON OIL. SOMEONE IS GOING TO GET KILLED ONE DAY WHEN THESE CARS JUST SHUT OFF IN THE MIDDLE OF DRIVING.*DT CONSUMER STATED THE FIRST OF ROUGHLY 15 OCCURRENCES OCCURRED AT 31K MILES. THE MOST RECENT HAPPENED AT 41,100 MILES. USUALLY WHILE TRAVELING 25-35 MPH AND USUALLY HAPPENS 2K-3K MILES FROM LAST OIL CHANGED. THERE IS NO WARNING LIGHTS ON DASH OR ALARMS CAR JUST LITERALLY DIES. .*JB

• 12/09/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.

• 12/08/2025· POWER TRAIN

  The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the front wheels. The 4-WD warning light was illuminated. The vehicle was taken to the dealer. The vehicle remained at the dealer pending a diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted, and the vehicle was no longer driven. The manufacturer was made aware of the issue. The failure mileage was unknown.

• 12/08/2022· POWER TRAIN

  The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the vehicle lost motive power with the "Shift to Park(P) message displayed. The contact stated that after shifting into park(P) and turning off the vehicle, she had to press and hold the Push to Start button for 30-seconds for the vehicle to restart. Additionally, the contact stated that the failure recurred daily, and that the engine revved independently while starting the vehicle. The contact made the local dealer aware of the failure; however, the vehicle was awaiting a diagnostic test and the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 9,000.

• 12/07/2020· POWER TRAIN,ELECTRICAL SYSTEM

  SERVICE SHIFTER LIGHT CAME ON ON DASH AFTER I STARTED MY JEEP, ALSO ALL THE RED LIGHTS NEXT TO THE SHIFTER WERE LIT UP. WOULD NOT TURN OFF UNTIL RESTARTING THE VEHICLE. HAVE READ MANY JEEP OWNERS HAVING THE SAME ISSUE WITH THEIR CHEROKEES. SHOULD BE RECALLED AND FIXED BY JEEP!

• 12/06/2021· STEERING,POWER TRAIN,UNKNOWN OR OTHER

  Car shuts down after seeing "service shifter"

• 12/06/2020· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I CONTINUE TO GET A SERVICE SHIFTER ISSUE. VEHICLE HAS 13,000 MILES ON IT. THIS IS A KNOWN PROBLEM ACROSS MULTIPLE YEARS OF CHEROKEES. DEALERSHIP SAID IT WAS A BATTERY PROBLEM BUT AFTER A NEW BATTERY, I STILL RECEIVE THE WARNING. WARNING CAME ON WHILE PARKED, JUST AFTER STARTUP.

• 12/06/2019· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.

• 12/06/2019· ENGINE

  2018 JEEP CHEROKEE LIMITED HAS STALLED OUT MULTIPLE TIMES OVER THE LAST WEEK (12/5/19), UPON SLOWING AND STARTING. THE STALLING HAS CAUSED ME TO COME TO A DEAD STOP ON A MAIN ROADS. I WAS ALMOST REAR ENDED BECAUSE I COULD NOT RESTART AND MOVE OUT THE WAY. THE DISPLAY SHOWS A "SHIFT SELECT" READING. WHEN TRYING TO RESTART, THE ENGINE ACTS LIKE IT IS STRUGGLING TO START BACK. EVERYTHING ELSE SHOWS ALL IS NORMAL.

• 12/05/2018· FUEL/PROPULSION SYSTEM

  UNABLE TO FILL GAS TANK - NOZZLE KEEPS TURNING OFF AND SPITTING GAS OUT OF SPOUT. TRIED SLOWING DOWN FLOW BUT AFTER TANK IS ABOUT 3/4 FULL IT JUST KEEPS CLICKING AND GOING OFF. THIS HAS HAPPENED AT THREE DIFFERENT FUEL STATIONS OVER THE LAST TWO WEEKS. MY JEEP HAS ABOUT 15,000 MILES ON IT AND THIS HAS BEEN THE STORY FOR THE LAST 3,000 MILES.

• 12/05/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  FOR THE PAST THREE MONTHS SINCE LABOR DAY OF 2018, MY 2018 JEEP CHEROKEE LATITUDE HAS NOT STARTED ON SEVERAL OCCASIONS. EVENTUALLY IT DOES START BUT IT WILL ALWAYS SAY, "CANNOT READ KEY FOB". I HAVE DISCOVERED THAT IT'S WORSE WHEN I USE THE REMOTE START TO WARM IT UP. WHAT'S REALLY WEIRD IS THAT I HAVE DISCOVERED THAT WHEN I GET OUT OF MY VEHICLE AND GO TO THE BACK HATCH AND USE THE REMOTE TO LOCK AND UNLOCK THE DOORS, IT STARTS AFTER THAT. GO FIGURE. JUST THIS WEEK, THE DRIVER SIDE DOOR WOULDN'T SHUT TWICE WITHIN THREE DAYS. THE LATCH WAS STUCK. EVENTUALLY, AFTER TRYING JUST ABOUT EVERYTHING I COULD THINK OF LIKE TURNING THE VEHICLE ON AND OFF AND LOCKING AND UNLOCKING THE DOORS FROM THE INSIDE OF THE VEHICLE, I TRIED USING THE REMOTE TO LOCK AND UNLOCK THE DOORS, AND THEN THE DRIVER SIDE DOOR SHUT PROPERLY. I DON'T UNDERSTAND WHY SUCH A NEW VEHICLE PURCHASE BRAND NEW IN APRIL OF THIS YEAR WITH LESS THAN 14, 000 MILES ON IT WOULD HAVE SO MANY PROBLEMS. THE DEALERSHIP IS PICKING IT UP AGAIN TOMORROW FOR THE THIRD TIME TO ATTEMPT TO FIX IT. LAST CHANCE. IF NOT FIXED THIS TIME, I WILL BE GETTING LEGAL REPRESENTATION. NOT SURE IF THESE ARE SAFETY ISSUES BUT I KNOW THAT DRIVING DOWN THE ROAD WITH THE DOOR NOT CLOSED PROPERLY COULD BE A HAZARD. I AM JUST WONDERING IF SOMETHING ELSE MIGHT GO WRONG WITH IT NEXT. I AM REALLY DISAPPOINTED IN THIS VEHICLE TO SAY THE LEAST!

• 12/05/2018· POWER TRAIN,ENGINE

  REGARDING RECALL 18V-524 FOR THE POWERTRAIN CONTROL MODULE, FCA REPORTS THAT THE REPAIR PARTS ARE NOT AVAILABLE AND THERE IS NO ETA