2018 Genesis G80

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2022· STEERING

  Steering becomes unresponsive after highway speed for an hour or more. Feels like sticking or binding (loss of power assist?) and considerable effort needed to adjust vehicle direction. Most notable on exit ramps. Several times I came close to going off an exit ramp onto the shoulder. Even driving along a straight highway the steering is no longer smooth or consistent. Thus, steering is very unpredictable. This is definitely a safety issue. This started at 29,000 mile about 2 weeks ago and has not gone away. The first dealer service appointment is in 2 weeks. No visible error lights.

• 12/18/2023· STEERING

  My 2018 G80 3.8L HTRAC steering is sticking. When I turn the steering wheel slight right, like through a 25mph curve, the wheel will stay in that position until, I pull it back to straight.

• 12/16/2018· UNKNOWN OR OTHER

  THERE ARE SO MANY COMPLAINTS REGARDING THESE TIRES. I DEVELOPED A BUBBLE IN THE RIGHT FRONT TIRE AND DECIDED I DIDN'T WANT TO GO THROUGH MORE BUBBLES AND FLAT TIRES AS I AM 80 YEARS OLD. I BIT THE BULLET AND PURCHASED $1000.00 WORTH OF MICHELIN TIRES BEFORE THE CAR HAD 2000 MILES ON IT. I ALSO HAD TROUBLE KEEPING THE CAR IN A STRAIGHT LINE DRIVING ON THE INTERSTATE. THE ROAD NOISE FROM THIS TIRE IS ALSO UNEXCEPTIBLE FOR A LUXURY CAR. THERE ARE MANY COMPLAINTS ABOUT THIS TIRE RACK WEBSITE AND THIS TIRE SHOULD REALLY BE RECALLED.

• 12/08/2025· AIR BAGSCrash

  I hit a grass wall after striking a deer who bent my control arm and all airbags DEPLOYED BUT THE ONE WHO SAVES THE DRIVER THE MOST IMPORTANT AIRBAG

• 12/06/2022· STEERING,LANE DEPARTURE

  Genesis installed dated technology (3G modules) for their connected services knowing 3G was being discontinued within 4 years of installing the technology. On December 31, 2022, Genesis will cease providing connected services to this car and model years 2017-2019. Genesis Connected services provides critical emergency services such as crash detection as well as numerous safety features, vehicle diagnostics, warnings, and navigation. All of these will no longer be available and Genesis has offered no plan to fix the issue. The G80 also has a stability issue when driving without the lane keeping assist feature engaged. The car struggles to stay in a constant direction, essentially pulling from side to side. The driver is forced to constantly make corrections while driving. Essentially, the driver is required to make corrections, via the steering wheel, every second or less when at highway speeds. However, even at lower speeds, there is a constant battle to keep the car steady in one direction. There’s a constant pulling from side to side.

• 12/06/2018· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2018 GENESIS G80. WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE CONTACT SMELLED WIPER FLUID INSIDE THE VEHICLE. THE DEALER (ROCKLAND HYUNDAI, 55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) STATED THAT THIS WAS A NORMAL CONDITION. THE MANUFACTURER CLAIMED THAT THEY HAD NO KNOWLEDGE OF THE CONDITION. THE FAILURE MILEAGE WAS 9,800. *TT CONSUMER STATED THE DEALER STATED OTHER CONSUMERS CLAIMED SAME ISSUE BUT THE DEALER REPORTED TO THE CONSUMER IT WAS NORMAL.*JB

• 12/03/2024· ELECTRICAL SYSTEM,ENGINE

  There are two safety recalls, one for the starter and one for the turbo oil supply line, both have potential for a fire concern and the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner.

• 11/24/2024· ELECTRICAL SYSTEM,SERVICE BRAKES

  For over one year we have been in contact with Round Rock Genesis in Round Rock, Texas about recalls # 254 & 018G (NHTSA Recall # 24V107000). Our Genesis G80 is now 6 years old. Failure to address this repair poses a risk of the car bursting into flames with no warning; Genesis advises parking the car outside. These recalls have not been performed because the dealership claims that they cannot get the needed parts. Recalls # 201 and 006G are meant to address the anti-lock braking system. Failure to address these recalls poses a risk of brake failure and fire. Because the service department of Round Rock Genesis have failed to ever call us back despite many messages left for them, we are not sure if this is still a current recall on this vehicle.

• 11/23/2021· LATCHES/LOCKS/LINKAGES

  The contact owns a 2018 Genesis G80. The contact stated the rear driver’s side door failed to lock or unlock. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver’s side door latch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 66,590.

• 11/17/2025· STEERING,ELECTRICAL SYSTEM,AIR BAGSCrash

  1-THE STEERING WHEEL AIRBAG FAILED TO DEPLOY DURING A COLLISIOM WHILE ALL OTHER AIRBAGS `AIRBAGS INCLUDING REAR SEAT AIRBAGS -DID DEPLOY. THIS SUGGEST A POSSIBLE MALFUNCTION IN THE AIRBAG CONTROL MODULE STEERING WHEEL AIRBAG UNIT OR SENSOR SYSTEM. **YES THE VECHCLE IS AVAILABLE FOR INSPECTION BY GENESIS, NHTSA, OR ANY AUTHORIZED PARTY. 2. AS THE DRIVER I WAS AT DIRECT RISK THE STEERING WHEEL AIRBAG IS DESIGNED TO PROTECT THE HEAD AND CHEST IN A FRONTAL COLLISION. ITS FAILURE TO DEPLOY LEFT ME VULNERABLE TO IMPACT WITH THE STEERING WHEEL AND DASHBOARD. THE LACK OF DEPLOYMENT HAS WORSED THE OUTCOME 3. NOT YET I AM SEEKING A DIAGNOSTIC SCAN FROM GENESIS - CERTIFIED DEALER TO CONFIRM THE FAILURE AND IDENTIFY ANY FAULT CODES IN THE AIRBAG SYSTEM. 4. THE VEHICLE IS BEING ASSIGNED TO AN AJUSTER BUT NOT YET BY GENESIS OR NHTSA. I AM REQUESTING A FORMAL INSPECTION BY GENESIS AND WILL PROVIDE ACCESS TO THE VEHICLE. 5. THERE WAS NO WARNING LIGHTS OR MESSAGES PRIOR TO THE INCIDENT. 6. I WAS NAVIGATING A TURN WHEN A DEER ENTERED THE ROADWAY I SWERVED AND THE FRONT RIGHT WHEEL BECAME STRUCK CAUSING ME TO STRIKE AN EMBANKMENT. THE CONTROL ARM BROKE AND THE IMPACT TRIGGERED FULL AIRBAG DEPLOYMENT INCLUDING REAR SEAT AIRBAGS BUT NOT THE STEERING WHEEL AIRBAG Based on the severity and location of the impact, the steering wheel airbag should have deployed. I believe this failure may be due to a sensor malfunction or defect in the airbag system. This raises concerns regarding the reliability of the vehicle’s safety mechanisms, as the absence of steering wheel airbag deployment during such a significant frontal impact posed a serious risk to driver safety.

• 11/14/2024· SERVICE BRAKES

  The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/14/2022· AIR BAGS

  Red light for showing no airbag keeps coming on whether someone sitting in passenger seat or not. Going to contact dealer to see about looking at airbag sensor.

• 11/14/2019· UNKNOWN OR OTHER

  DURING COLD DAYS, WHEN I HAVE THE HEAT RUNNING, IT FLOWS FINE WHEN SET TO UPPER BODY AND WINDOWS. WHEN THE HEAT IS SET TO FEET EXCLUSIVELY, IT FLOWS TO THE FRONT WINDOW VENTS MORE THAN TO THE FEET. SETTING THE FAN TO MAXIMUM, THE HEAT BLOWS OUT OF THE FRONT WINDOW VENTS MORE THAN TO THE FEET. I TOOK THE VEHICLE TO GENESIS OF CHANTILLY VIRGINIA. THEY COMPARED THE AIR FLOW WITH A SIMILAR VEHICLE AND THEY REALIZED IT IS WAS BLOWING THE SAME WAY. THEY AGREED WITH ME THAT IT IS A BAD DESIGN AND NOTHING THEY COULD DO. WHEN DRIVING IN COLD WEATHER, DRIVER CANNOT SET THE HEAT EXCLUSIVELY TO FEET AT MAXIMUM SPEED, SINCE THE HEAT FLOWS TO THE WINDOW VENTS INSTEAD TO THE FEET. THIS CAUSES SEVERE HEADACHE AND DRYNESS TO THE FACE. THE FEET REMAIN EXTREMELY COLD WHILE DRIVING.

• 11/09/2025· ELECTRICAL SYSTEM

  A/C does not work as blower will not put out cold air. During hot days in Florida with children and elderly in the car this poses a risk to our health. This happens when A/C has been on for approximately one hour. No warning messages whatsoever. This has been reported by many Genesis G80 owners who own a G80 from the years 2017 - 2020. Genesis Corporate is aware of the problem but has not submitted a recall.

• 10/30/2018· STEERING

  LANE KEEP ASSIST (LKA) MALFUNCTIONING INFREQUENTLY. CAR FIGHTING MY CONTROL AND FORCING ME OUT OF LANE. HAVE TO FIGHT TO STAY IN LANE. EVEN AFTER DISENGAGING LKA OPTION CAR STILL FIGHTING MY CONTROL. HAVE PULL OFF ONTO SIDE OF HIGHWAY; TURN CAR OFF; EXIT VEHICLE IN HEAVY TRAFFIC. REENTER CAR AND RESTART ENGINE TO DISENGAGE LKA. HAVE TO NEVER REENAGE LKA TO AVOID DANGER.

• 10/22/2021· TIRES

  275.35r19 96w Continental Procontact TX Between 12-15k miles I had my two front tires form sidewall bubbles. The first bubble resulted in a blowout. Now at about 24k miles I'm told by the dealer the tread on my rear tires is almost gone. One rear tire, also, loses air monthly. I drive mostly locally and my longest trips are not greater than 70miles. I park in my driveway rarely where anything can hit the sidewall. For four tires to fail at this mileage indicates to me there is a serious flaw with the manufacturing.

• 10/18/2023· UNKNOWN OR OTHER

  The driver side, back passenger door will not open. The automatic locks and handles do not release the door. This is not related to any accident. The issue developed suddenly and poses a huge issue for exit from the car during an emergency. The issue is reported on the internet by multiple Genesis and Hyundai owners and appears to be a known issue with no action taken to resolve by Genesis/Hyundai. There were no warnings or lights indicating a problem. The Genesis call number says they are not aware of the issue. The car has low mileage (<40,000).

• 10/14/2021· UNKNOWN OR OTHER

  Whenever I make a prolonged right hand turn the steering wheel sticks in that position until it is MANUALLY returned to center. For example, taking an on-ramp than is a large ‘U’, the vehicle steering wheel ‘sticks’ in the turned position to the right. I can take my hand off the wheel and it stays there until it is forcibly turned back to center. This has been going on since I owned the vehicle, but it has never been unrecoverable. It’s happened every time I take the same on-ramp…every time.

• 09/29/2018· WHEELS

  CONTINENTAL TIRES ARE CHEAP AND PRONE TO BLOWOUTS AND SIDEWALL BUBBLES. I GOT ONE BUBBLE AND DEALER SAID IT IS A KNOWN PROBLEM WITH THESE TIRES.

• 09/28/2023· STEERING

  When taking long curves, the steering wheel binds in the direction of the turn, causing oversteer. Requires driver to make an exaggerated movement to return to property steering. When this occurs the steering wheel will not return to center without driver intention. This occurs whether the lane assist is on or off. It also does not seem to be temperature driven, as it happens in the heat and cold. Vehicle is out of warranty. Took to local mechanic and although was able to replicate, was not able to provide an explanation without the expense of completely tearing down steering components. I noticed it first starting to occur after I purchased it used in October 2022. It still occurs multiple times a day.

• 09/27/2025· POWER TRAIN

  Oil pressure sensor issues.

• 09/27/2021· STEERING

  In general, when you release your grab from the steering wheel, it automatically return to a straight position, but when I steer my vehicle to the right then steering wheel is fixed in to the right position and not turning back, only way to steer in the front direction is using your force to steer it, which means if I failed to steer the wheel into the straight position then my car will get out of the lane and eventually collide with other structures, vehicle, or person I complained this many times before today to Genesis of Auburn service center but answer I received every time from the service center is they found nothing wrong, but the problem is getting worsen now, back then it only happens on the high-speed in highway but now it occurs in low-speed while driving in city

• 09/25/2023· ENGINE

  The contact owns a 2018 Genesis G80. The contact stated while driving at an undisclosed speed, there was white smoke coming from underneath the hood. The contact stated that in December of 2019 the vehicle was serviced at the dealer for a service appointment and unknown recall repair for the turbo fluid injector. The contact stated that the vehicle had experienced the failure like the description of the safety recall which was completed in 2019. The vehicle was taken to the dealer. The vehicle was diagnosed with leaking turbo fluid onto the exhaust manifold. The contact stated that the left side turbo oil feed pipe needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 43,628.

• 09/25/2019· WHEELS

  SIDEWALL FAILURE OF CONTINENTAL PROCONTACT TX TIRES. SEVERAL BUBBLES IN SIDEWALL. DEALER CLAIMS IT MUST BE FROM ROAD HAZARD.

• 09/11/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Whenever I drive long distance like 1 or more hours, AC has problem. It worksd fine in short local distance. I see a lot of drivers have the same issue if you click the link below. During the hottest season, it can become very dangerous. I live in San Angelo, TX, and there is no Genesis dealership in here. Hyundae dealership couldn't figure it out. The nearest Genesis dealership takes 3 hours from my house. I paid for extended warranty which will expire within 4 months, and its useless unless it can get fixed. [XXX] (It's not a easy fix to Genesis service.) Please help me to resolvbe the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/30/2023· STEERING

  Since August of 2022 , every time I go over road imperfection my steering shakes badly , even though it is intermittent , every time I bring it in to the dealer they cannot seem to replicate it, it is getting worse to the point that I know when it is going to happen . I do not think the dealer is road testing the car , they just plug it in a diognastic machine , my car does not need a technician , but a mechanic

• 08/29/2023· SEATS

  The contact owns a 2018 Genesis G80. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the driver's seat, and the seat suddenly shifted. Upon visual inspection, the contact observed that the seat was not sufficiently secured to the floor bracket. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.

• 08/24/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

• 08/22/2020· UNKNOWN OR OTHER

  THE CONTINENTAL TREADWEAR 400 TIRES THAT COME WITH THIS CAR ARE DANGEROUS. I HAD ONE SIDEWALL BLOWOUT AT ABOUT 35 MPH AFTER LESS THAN 6000 MILES OF DRIVING, AND HAD THE REPLACEMENT TIRE, NEW, DEVELOP BUBBLES ON THE SIDEWALL AGAIN AFTER LESS THAN 6000 MILES DRIVING, AND REPLACE THIS TIRE WITH ANOTHER BRAND. I CONTACTED CONTINENTAL TIRE CONCERNING THIS PROBLEM, BUT HAVE TO DATE RECEIVED NO RESPONSE. MANY TIRE REVIEWS ALSO POINT OUT THIS PROBLEM.

• 08/16/2019· TIRES

  TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL PROCONTACT TX TIRES, SIZE: 245/40R19 (NA). THE CONTACT STATED THAT BOTH FRONT TIRES SHOWED BUBBLES ON THE SURFACE. THE CONTACT STATED THAT THE TIRES WERE ORIGINAL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO TETON HYUNDAI (LOCATED AT 1350 YELLOWSTONE AVE, POCATELLO, ID 83201, (208) 417-0844) WHERE IT WAS DIAGNOSED THAT BOTH FRONT TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 14,000. THE DOT NUMBER WAS UNKNOWN.

• 08/14/2024· ELECTRICAL SYSTEM

  The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

• 08/12/2020· TIRES

  TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A YELLOW WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND DISCOVERED THE PASSENGER'S SIDE TIRE SIDEWALL WAS BLOWN OUT. THE CONTACT ALSO STATED THAT THE CHECK YOUR TPMS WARNING MESSAGE ALSO ILLUMINATED ON THE INSTRUMENT PANEL SOON AFTER THE FAILURE. THE CONTACT CALLED ROAD SIDE ASSISTANCE AND HAD THE TIRE REPLACED. THE TIRE WAS PART OF A REPLACEMENT SET OF TIRES WHICH WERE REPLACED BY THE GENESIS DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRE WAS 20,000.

• 08/09/2022· ENGINE

  The contact owns a 2018 Genesis G80. The contact stated the vehicle was making a knocking sound from underneath the hood of the vehicle near the engine. While the contact was attempting to accelerate the vehicle displayed a hesitation while idling or driving at various speeds. The check engine warning light was illuminated. The contact had taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,500.

• 08/09/2019· ENGINE

  WENT TO THE DEALER TO REPORT A SMELL COMING OUT OF THE ENGINE AS WELL AS A SQUEAKING NOISE WHEN THE ACCELERATOR IS PRESSED EITHER STATIONARY OR IN MOTION. THE DEALER REPRESENTATIVE TOLD ME THAT THERE IS A RECALL ON THE CAR BUT THEY DON'T HAVE A REMEDY YET. I READ ABOUT THE RECALL. ON MY QUESTION 'WHAT IS GOING TO HAPPEN IF THE ENGINE CATCHES FIRE?' THE REPRESENTATIVE TOLD ME THAT THEY HAVEN'T SEEN ANY CARS OF THIS MODEL TO CATCH FIRE YET. I WONDER WHAT NEEDS TO HAPPEN SO THE MANUFACTURER IS MORE PROACTIVE ADDRESSING AN ALREADY ISSUED RECALL WHEN A SEVERE ACCIDENT LIKE ENGINE FIRE COULD HAPPEN? SHOULDN'T NHTSA FORCE HYUNDAI IN THIS INSTANCE TO IMMEDIATELY REPAIR THE AFFECTED VEHICLES? DO WE NEED INJURIES AND DEATH IN ORDER TO TAKE CHARGE?

• 08/06/2024· ELECTRICAL SYSTEM

  The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 07/31/2019· STEERING,WHEELS

  TIRES DEVELOPED BUBBLES IN SIDE WALLS ON TWO TIRE. ALSO CAR WAS DIFFICULT TO CONTROL ON INTERSTATE HIGHWAYS FOR THE SPEED LIMIT. ALWAYS FIGHTING THE STEERING WHEEL TO STAY IN LANE. I AM 80 YEARS OLD AND THERE WERE MANY COMPLAINTS OF FLATS AND LOSE OF CONTROL THAT I DECIDED TO REPLACE ALL THE TIRES. I CONTACTED HYUANDAI AND ALSO CONTINNENTAL AND WAS GIVEN NO SATISFACTION.ON GOING COMPLAINTS ABOUT ROAD NOISE ON THE OLD TIRES AND THE NEW TIRES HAVE NOT BE RECTIFIED.. MECHANIC SAID LOW PROFILE TIRES ARE THE CAUSE OF BOTH. CAR WAS IN MOTION WHEN THE PROBLEMS OCCURRED

• 07/25/2023· STEERING

  The steering wheel will get stuck when turning into a curve,

• 07/24/2024· STRUCTURE

  Rear passenger door behind the driver side of vehicle will not open up it causes safety issues for passengers and not being able to exit or enter through that door. It is not an electronic problem as the other three doors operate correctly. This vehicle has only 52,000 miles.

• 07/24/2020· STRUCTURE

  WHILE DRIVING APPROXIMATELY 55/MPH ON THE 210 FWY. WEST; I HEARD A JARRING POP/EXPLOSION. I THEN SAW BLACK FLYING DEBRIS ON THE PASSENGER SIDE OF THE CAR. WHEN I ARRIVED AT MY DESTINATION, I SAW THAT THE GLASS FROM THE REAT PART OF THE PANORAMIC ROOF HAD SHATTERED AND SETTLED INTO THE SHADE COVERING. I DID'T SEE ANY DEBRIS ON THE ROAD, OR ANYTHING TOSSED FROM ANOTHER CAR. THE CAUSE OF THE INCIDENT IS UNKNOWN. I DID ADVISE MY INSURANCE CARRIER OF THE INCIEDENT, BUT HAVE NOT YET FILED A CLAIM, AS I AM WAITING TO SEE IF THE DAMAGE IS COVERED UNDER THE CAR'S WARRANTY.

• 07/23/2025· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  Component: Engine / Turbocharger / Oil Line / Fire Risk Vehicle Problem: For the past five months, my oil light has been coming on and off sporadically (not flickering), even though mechanics and oil shops said there was no issue. A few days ago, the car started smoking out of nowhere, though it wasn’t overheating and there were no visible signs of leakage. I took it to the shop, and they diagnosed a turbocharger oil supply pipe leak that is severe and poses a fire risk. I am in a new city with no support system and have a baby. Multiple car dealerships have refused to fix my vehicle, even though I have been informed this part is under recall. I have tried calling and visiting, and no one will help. This is a safety concern, especially since the vehicle is at risk of catching fire while driving.

• 07/23/2024· EXTERIOR LIGHTING

  When driving at night and using the headlight switch's flash feature, the headlights go out completely when in AUTO mode. In manual mode, the headlights will be constantly on bright and will not allow the lights to dim. I took the car to the dealership and they confirmed what I was describing and said that the multifunction switch is faulty. I had a prior year Hyundai that has the same type of switch and was having the same issues reported. A TSB was issued for that vehicle to have the multifunction switch replaced. Seeing as how these vehicles are the same exact vehicles (just under a different brand name) and are having the same issues, I'm wondering if the Genesis should be covered under the same bulletin.

• 07/09/2026· UNKNOWN OR OTHER

  Dear NHTSA Office of Defects Investigation, I am submitting this letter to request an urgent review of a recurring and widespread air‑conditioning failure in the 2018 Genesis G80. The AC system consistently shuts off after extended driving and does not cool down when the car starts, especially in high‑heat environments In Texas, cabin temperatures can exceed 120°F, creating conditions that can lead to heat exhaustion or heat‑related illness. This is not an isolated incident. Many owners have reported identical symptoms: AC cooling stops after prolonged operation, airflow continues but without cooling, and the system only resets or thaws after the vehicle sits for an extended period. Despite these repeated complaints, no investigation or recall has been initiated. While AC failure is typically categorized as a comfort issue, the extreme heat exposure caused by this defect presents a legitimate safety concern. Occupants may become ill, visibility can be affected by humidity and fogging, and the failure appears to be tied to HVAC components that may not be functioning as designed.I respectfully request that NHTSA open a defect investigation into this issue to determine whether a safety recall is warranted. Thank you for your time and consideration.

• 07/08/2026· UNKNOWN OR OTHER

  Driver side rear door electric latch is stop working and i tried to open the latch manually but the locked latch won't let me but remain locked. I have concerns with the situation because when door latch were broken due to accident, the door would remain locked and passengers would not be able to escape from inside of the car

• 07/07/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Rear left door lock actuator has failed. Door will not open from inside or outside. There is no emergency release of any kind. This is a major safety concern as in the event of an accident occupants could be stuck inside the vehicle. This is a known issue with this model as well as several Hyundai/Kia models

• 07/07/2023· STEERING

  Steering linkage intermittently causes steering wheel to bind when making an extended curve turn. Steering wheel will not return to center without driver effort. If not returned manually, vehicle will continue to veer to the side of the road. First occurred in July 2020 at mileage 27300. Vehicle taken to dealership where purchased (Davis Hyundai) for inspection. Service advisor stated they were aware of the issue and would replace necessary component under warranty. Issue resolved. Issue occurred again in December 2022 at mileage 47500. Selling dealer advised they were unable to service vehicle again as they no longer had the Genesis franchise. Was told to contact Fred Beans Hyundai in Doylestown PA. Contacted them on January 18, 2023 at which time the warranty was still in effect and advised service associate of the intermittent steering issue. Dealer could not service vehicle until February 27, 2023. Took the vehicle to them on February 27th for service. Service advisor said warranty had expired. This was true as of February 15th, 2023 not on January 18th 2023 when they were notified of the issue. Service advisor indicated they could not replicate the problem and therefore would not perform repair unless approved by Genesis. Over the past 6 months I have corresponded with Genesis Customer Service in an attempt to get the repair covered under warranty. I have been unsuccessful in getting this resolved. I continue to be told by the Genesis Customer Service associate [XXX] that the warranty group has not come to conclusion and that I must wait until they do. This is a serious issue that could potentially cause a complete freeze of the steering and cause a potential accident. I am requesting your assistance in getting this resolved. Marcela can be contacted at their Regional Consumer Affairs location [XXX] X [XXX]. The case number is [XXX]. The vehicle is available for inspection if necessary. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 07/04/2024· ENGINE

  Genesis issued the recall in mid-February and there is still not a remedy. We are supposed to park our auto outside and not in the garage. As we live in Florida and it is very hot and it is hurricane season, it is intolerably hot to park outside and, in the event of a hurricane or thunderstorm with hail, we cannot park outside without risking damage to our auto. It has been nearly five months since the recall which should be sufficient time for Genesis to have a solution to the problem. Also, they are not offering any compensation for the additional hardship due to having to park outside such as having to wash the car more frequently. I will also be contacting my congressman to followup with your agency.

• 06/29/2018· STRUCTURE

  ON 6/29/18, APPROXIMATELY 9:30AM, TEMP 85. GOING SOUTH ON I-25, AT 70MPH, I EXPERIENCED A RAPID EXPLOSION OF MY SUNROOF. IT EXPLODED OUTWARD, ALTHOUGH SOME GLASS CAME INTO THE CABIN. NO ONE WAS INJURED.

• 06/23/2021· PARKING BRAKE,SERVICE BRAKES

  The contact owns a 2018 Genesis G80. The contact received notification of NHTSA campaign number: 21V160000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the contact has not notified the manufacturer of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer would like to withdraw complaint.

• 06/22/2018· STEERING,SUSPENSION,SERVICE BRAKES

  1)AUTONOMOUS EMERGENCY BRAKING (AEB) WITH PEDESTRIAN DETECTION - LOOKS LIKE IT IS WORKING IN 20-30% OF CASES, NEVER WORKING WITH PEDESTRIANS. SERVICE DECLARED EVERYTHING FINE, BUT REJECT DEMONSTRATE THIS. 2)LINE KEEP ASSISTS - PERIODICALLY DEPARTURE CAR FROM THE LINE, IT HAPPENS DURING PERFECT WEATHER CONDITIONS AND ROAD MARKUP. 3) VIBRATION IS AT THE VERY HIGH LEVEL, PERIODICALLY INCREASED AND SOME TIME GOES AWAY, EVEN WHEN CAR STAY. BY MEASURE 4-5 TIMES GREATER THAN IN ANY OTHER CAR. SERVICE TOLD - BECAUSE IMPROPER ENGINE MOUNT, THEY CAN'T FIX ANY INFORMATION FROM THE MANUFACTURER. 4)CASTER IS OUT OF SPECS, SERVICE TOLD ALL G80 COMES FROM THIS DEFECT FROM THE FACTORY AND REJECT TO ADJUST -- DRIVING 5-6 DIFFERENT GENESIS G80 2017-2018 DURING LAST 4 MONTH, WHILE MY CAR WAS ON SERVICE AND ISSUE 1 AND 2 AND 3 CONTINUOUSLY REPRODUCED ON ALL OF THEM

• 06/19/2024· STEERING

  When turning, steering wheel sticks and does not return to center. It is necessary to use some additional effort to force the wheel back to center. No warning lamps or diagnostic trouble codes. Clear safety issue that has been documented by numerous other owners of the Genesis G80, and a known issue by Hyundai Motors / Genesis, as they will replace the Rack Mounted Motor-Driven Power Steering Assembly under the manufacturer's warranty. My vehicle is a few months out of warranty, with estimated repair cost of approximately $5k. For all owners of a 2018 Genesis G80, the warranty should be extended to cover this defective part, or a safety recall instituted. See Genesis TSB # 20-ST-004HG.