2018 Dodge Journey

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2020· ELECTRICAL SYSTEM

  MY VEHICLE HAS 27400 MILES AND PURCHASED APRIL 4TH 2018. MY CAR BATTERY LIGHT CAME ON WHILE DRIVING. TOOK TO DEALERSHIP WHERE I BOUGHT IT. THEY REPLACED MY BATTERY AND TOLD ME I DIDN'T NEED A RENTAL CAR. I WENT BACK TO WORK 15 MINUTES AWAY. GOT OFF IN 5 HOURS AFTER REPLACEMENT PICKED UP MY INFANT DROVE HOME WHICH IS 20 MINUTES AWAY. AS I WAS DRIVING 15 MINUTES INTO MY RIDE MY LIGHTS START GOING CRAZY AND THE ALTERNATOR LIGHT COMES ON AND THE CAR DIES ON THE SIDE OF THE ROAD. HOW DOES THIS HAPPEN ON A BRAND NEW CAR?

• 12/26/2024· EXTERIOR LIGHTING

  The contact owns a 2018 Dodge Journey. The contact stated while parked or driving, the headlights would become fogged. The skid and a check engine warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed where it was diagnosed with sensor issues. The vehicle was repaired however the warning light re-illuminated. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,784.

• 12/23/2024· EXTERIOR LIGHTING,AIR BAGS,STRUCTURECrash

  Reflectors are critical for visibility especially when it is foggy outside. My reflectors made my vehicle less visible to other driver because he backed his trailer into my car not seeing my lights or me and directly caused or perhaps contributed to the accident. I seek compensation due to the Product liability. Manufactures must be held responsible for defective vehicles parts, which caused it a prone to failure, Manufacturing Defects and Failure to warn in a timely matter which could have prevented my accident. I would like to file a claim with Dodge Stellantis for compensation and for my personal injuries. I would like the repairs costs for the front driver side because my deductible is 1,000.

• 12/19/2018· SEATS

  I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT SWINGING FORWARD.

• 12/16/2025· UNKNOWN OR OTHER

  There were no incidents, My backup camera was working. And now it’s not . When I go to backup the rear view mirror is somewhat dark making is difficult to see, especially at night.If possible I try no to backup. I did notice when I googled in recalls on the 2018 journey backup camera, there was a recall. Thanking you in advance. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/16/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

  3RD BRAKE LIGHT FUNCTIONS WHEN DOORS ARE CLOSED AND REVERSE CAMERA TURNS OFF WHEN HEADLIGHTS ARE ON.

• 12/14/2021· ENGINE

  Engine shuts off without warning. Driving and all of sudden, engine stops, drop vehicle in neutral and push start and it starts right back. I have been on curvy road, going up steep hill and also on perfectly level road, makes no difference, happens without warning. Dangerous because on hill started rolling back...can't steer on curvy road unless engine running...please check into this before I or someone else gets hurt or killed.

• 12/14/2020· ELECTRICAL SYSTEM,SERVICE BRAKES

  THE BRAKES SOMETIMES FEEL THAT THEY WON'T STOP. THE ROTORS ARE GETTING SOME DEEP LINES ON IT.

• 12/12/2018· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKESCrash

  WHILE DRIVING ON THE HIGHWAY IN MY BRAND NEW DODGE JOURNEY THAT WAS PURCHASED LESS THAN 2 WEEKS AGO, ALL THE VEHICLES CAME TO A STOP AND WERE STATIONARY. MY CAR INCLUDED WAS STATIONARY OR STOPPED. WHILE WAITING FOR TRAFFIC TO GO, MY FOOT WAS ON THE BRAKE WHEN MY CAR SUDDENLY ACCELERATED (WAS IN MOTION) AND STARTED TO MOVE FORWARD. MY FOOT WAS STILL ON THE BRAKE WHEN THIS OCCURRED. I CONTINUED TO PUSH DOWN THE BRAKE AS HARD AS I COULD AND PUMP THE BRAKE TO MAKE THE CAR STOP BUT IT FELT LIKE THE BRAKE PEDAL WOULD NOT GO DOWN. MY BRAKES DID NOT WORK AND THE VEHICLE IN FRONT ON ME ENDED UP STOPPING MY CAR. I PULLED OVER TO THE LEFT SHOULDER OF THE HIGHWAY AS MUCH AS I COULD AND PUT MY CAR IN PARK AND CALLED HIGHWAY PATROL. *DT*JB

• 12/11/2025· ELECTRICAL SYSTEM

  I received a card from NHTSA about two years ago on this issue possibly due to NHTSA Action Number: EA24003. I am still having this issue and now it is worse. 2 years ago, it started with the driver side window not opening intermittently. Then the door locks would not operate from the driver side controls. Now every window will not open and the driver door is not recognized by the car. When opening or closing the driver door, nothing happens. In the past, if I turned off the car left my key fob in the car and closed the door when it would lock, the horn would sound, and the doors would unlock. When getting out of the car, I would open the door, and the radio display panel would turn off. Now, it stays on with the engine off. Thankfully there is a delay and eventually turns off. It may be the driver's door harness as it can be easily searched on the internet as a faulty product. Again, NHSTA originally approached me two years ago and the issue has not gotten worse. $800 minimum to replace the door harness. Hopefully that fixes it temporarily. Start date given is an estimate on when I received a card from NHSTA on this issue.

• 12/08/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  My back up camera isn't working and none of the locks work with the key fob. I bought my car from a car lot and it was a fleet car and it says all recalls have been fixed but my car hasn't been fixed at all and I don't know why. My car won't even charge my phone at all in either port so it has a big wiring problem. I have kids and grandkids in my car all the time and I can not see behind me because my camera hasn't worked since the day I got it which is 10/20/23 and that is really dangerous and I can't even charge my phone to call someone even if I do have an accident

• 12/07/2018· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FLAT SURFACE IF U DONT KEEP FULL PRESSURE ON BRAKE CAR WILL ROLL BACK

• 12/02/2024· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  While driving on the freeway some of the lights on my dash kit up and all the sudden my car would not go over 15 mph. I tried to turn it off and turn it back on and it continued to do the same thing. I did have my grandkids in the car.

• 11/27/2024· UNKNOWN OR OTHER

  My car stalled and showed the check engine light. I took it to my usual repair shop. The first diagnostics indicated coils and spark plugs were the problem. So they we re fixed. Shortly (a few miles) after the repair, the car stalled. The second diagnostic at the shop indicated a new battery was needed. That was installed. (A few more miles after this repair) the car c ontinued to stall. For the third diagnostic, I was told to take it to a transmission shop.(and "I wouldn't drive it til it was repaired") I had it towed to a transmission shop. They rebuilt the transmission, and found (what I consider the reason for a recall) the flex plate had its center torn out. This may have caused shards to damage parts of the engine. There was a lot of fluid leakage and they had to install a new radiator. They wanted me to have them check it out in 2 weeks. In less than a week the car stalled and died,(thankfully in a parking lot) with all the dashboard warning lights. I was close to a dealer, so I had it towed to the Dodge dealer, hoping they would know how to fix it. There was still a lot of fluid leakage. They replaced the radiator and other stuff, and for the past week or so it is driving well.

• 11/27/2020· STEERING,POWER TRAIN,ENGINE

  THE AC AIR COMPRESSOR ARE DEFECTIVE AND CAUSED THE SERPTINE BELT TO BREAK AND CAR STOP IMMEDIATELY IN TRAFFIC TO A DEAD STOP THE DEALERSHIP IS NOT FIXING IT IT'S A FACTORY DEFAULT

• 11/24/2024· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  Lighting bolt with parentheses came on along with off road sign. I was unable to accelerate past 20 mph and then I just rolled to a stop in morning traffic with my flashers on. I took it to dealership and they replaced my key battery since I told them i was also having problems lock and unlocking my car. I was told this should solve the problem. It did for about 3 weeks now lights back on car won’t accelerate only till and it’s shaking bad.

• 11/22/2025· SEATS

  I was driving home in the dark and I heard a loud bang pop! It scared me at first I didn't see anything wrong but when I got home to looked I notice the passenger head rest popped out! I am happy that no one was sitting next to me. That could have been so scary. I have uploaded a picture of it not extended out. I was driving 70 mph going home on the interstate. No accident nothing. Just came out of no where. This was scary.

• 11/21/2025· SERVICE BRAKES

  I have a 2018 Dodge Journey SE with currently 70,000 miles. I'm the second owner & purchased it with only 11,000 miles on it. The front brakes | anti-lock braking system (ABS) experienced failure when I needed to stop the vehicle. I was approaching a 4-way intersection and had the green light ahead of me not knowing that a semi truck was entering the intersection due to other vehicles in left turn lane blocking my view momentarily, when I realized/saw it, immediately I hit brake pedal, the front brakes produced a grinding noise, and grinding was also felt in/on brake pedal. VEHICLE DIDN'T STOP IN TIME, I SKID/SLID DIRECTLY IN THE SEMI'S PATH & INTO THE MIDDLE OF THE INTERSECTION ALMOST CRASHING INTO THE FRONT/SIDE OF IT, BEFORE VEHICLE FINALLY STOPPED! GOD SAVED ME FROM WHAT COULD HAVE BEEN A TERRIBLE LIFE THREATENING CRASH DUE TO CATASTROPHIC FAILURE! Vehicle has been inspected by local service/repair shop prior to this event/failure for the same exact failure. They said nothing could be determined, located or seen that would indicate why such a failure occurs on and off. ABSOLUTELY ZERO warning indicators of any kind occurred before, during or after failure. Prior to this event and on multiple occasions the same exact failure type has happened, but during a rain storm or after one when the road is still wet thus the reason I took it to shop previously. I only have this one vehicle and rely on it heavily to get myself and kids to and from work and school etc daily. With a catastrophic failure such as this I would hope the manufacturer would step up to ensure these are looked at seriously and correct the issue so it doesn't continue to happen. My VIN is not part of a recall or anything service related to this failure type.

• 11/21/2022· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  Rear back up camera in the rear view mirror is not functioning correctly. It will go black but illuminate a camera with a line through it. Makes in impossible to use to back up because the light on the mirror makes it extremely difficult to see in the mirror and the camera isn’t working to help either. One day it worked and the following day it didn’t. Also, the passenger airbag light will go in and off even with someone occupying the seat which leads me to believe the airbag will not deploy if if in an accident. the computer has been run and it showed no issues. I know there was a recall to the back up cameras but it says my vehicle wasn’t affected. How do I get this fixed. Both are major safety concerns. This car has 60k miles on it and has been through 3 sets of tires. The tires wear extremely fast on this vehicle and they are 50-60k tires.

• 11/20/2025· BACK OVER PREVENTION

  The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a rearview image as intended, and the image was distorted, flickered a black screen, or a signal error was displayed. No warning light was illuminated. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

• 11/20/2024· BACK OVER PREVENTION

  The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.

• 11/19/2019· SUSPENSION,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS WHILE INSIDE THE VEHICLE. IN ADDITION, THE DOOR PANEL AND KEY FOB FAILED TO OPERATE, AS NEEDED. THE CONTACT WAS ABLE TO CRAWL OUT OF THE VEHICLE THROUGH THE WINDOW. THE CONTACT DROVE TO FRANKLIN CHRYSLER DODGE JEEP RAM (1124 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 266-0145) WHERE THE BODY CONTROL MODULE AND LOWER CONTROL ARMS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,000.

• 11/18/2019· AIR BAGSCrash

  I WAS IN A CAR ACCIDENT OF DEC. 2018 ON THE 1-10 GOING WEST BOUND. AN UNDERAGE, UNLICENSED DRIVER HIT ME GOING 60-70MPH WHEN WE WERE DOING STOP AND GO TRAFFIC. (I WAS STOPPED AT THE TIME SAME WITH ALL THE CARS IN FRONT OF ME. SHE NEVER TRIED TO STOP SINCE SHE WAS DISTRACTED AND HIT ME TWICE. THE 2ND TIME SHE PANICKED WHEN SHE HIT ME SO HARD HER CAR FLEW BACK AND SHE HIT THE GAS AGAIN INSTEAD OF THE BREAK. THE FIRST TIME SHE HIT ME NONE OF MY AIRBAGS DEPLOYED AND MY HEAD HIT THE WHEEL REALLY HARD, 2ND TIME MY SEATBELT LOCKED (FIRST TIME IT DIDN'T) AND I HAD A BRUISE ACROSS MY CHEST FROM IT.*DT*JB

• 11/16/2023· ENGINE

  Car shuddered while driving, started making metal clanging noises’ and stalled in the middle of an intersection. I just had it worked on and had to fully replace the transmission (approximately $4000) due to the torque converter shredded metal in the transmission and seized up. Car after stalling would not go into reverse or drive. Would start up, but once in gear would make loud metal clanging sounds and shut down. No warning lights shown on dashboard.

• 11/15/2025· SEAT BELTS

  1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: The middle seat belt in the 2nd row back seat does NOT lock. (It buckles into the buckle fine) 2. How was your safety or the safety of others put at risk? ANSWER: I cannot have my children or anyone else ride in the back middle seat due to it not locking. If we were in a wreck, the seat belt would not lock. I also cannot put a car seat in the middle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: I can go get it checked out by a dodge dealer. However, I have read that other people have the same issue. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The vehicle was repaired after I was hit back in June 2024. I do not believe the seat belt itself was inspected. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: No, there were no warning lamps, messages, or other symptoms. I noticed it when I was switching my carseat around. I feel this is a major safety issue and it needs to be reported and resolved.

• 11/15/2023· VISIBILITY/WIPER

  When dry window, turn windshield wipers on, they jump violently .

• 11/14/2023· UNKNOWN OR OTHER

  When shifting car in Reverse the image on the rearview mirrior for the backup camera was twice inverted. The next day while the car was in reverse the mirror display just consistantly flashed black and white with no real image.

• 11/13/2020· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE CRASHED INTO A DEER. DURING THE CRASH THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A INJURED NECK. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER YOCHUMS CHRYSLER LOCATED AT 1270 S HART STREET RD, VINCENNES, IN 47591 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 60,000. *DT*JB

• 11/07/2024· ELECTRICAL SYSTEM

  The contact owns a 2018 Dodge Journey. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission, catalytic converter, and motor mounts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

• 11/07/2019· ELECTRICAL SYSTEM,ENGINE

  I WAS DRIVING MID DAY, 35 MPH ON MAJOR CITY STREET AND THE ENGINE SHUT OFF WITHOUT ANY WARNING. AS I WAS IN RIGHT HAND LANE I WAS ABLE TO FORCE THE CAR TO THE CURB EVEN THOUGH THE POWER STEERING HAD SHUT DOWN. WITH THE CAR STOPPED I COULD SEE THERE WERE NO WARNING LIGHTS ON AND THE IT WAS STILL IN "DRIVE". AFTER MY NERVES CALMED I WAS ABLE TO START THE CAR AND DRIVE ON. THIS WAS A RENTAL CAR THAT I HAD DRIVEN FOR 1,700 MILES DURING THE PAST 10 DAYS WITH OUT A PROBLEM. HOWEVER AN HOUR BEFORE I HAD BEEN ON A MAJOR INTERSTATE HIGHWAY IN A DRIVING RAINSTORM. HAD IT SHUT DOWN WITHOUT WARNING THERE I AM SURE THE ACCIDENT WOULD OF SHUT THAT INTERSTATE FOR HOURS.

• 11/07/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO DICK'S COUNTRY CHRYSLER JEEP DODGE (503-746-9621, LOCATED AT 767 SW BASELINE ST, HILLSBORO, OR 97123) WHERE IT WAS DETERMINED THAT THE LEAK WAS NOT PROBLEMATIC AND WOULD NOT BE REPAIRED. THE FAILURE RECURRED WITH MORE LEAKS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

• 11/06/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  The back up camera intermittently comes on when vehicle in reverse. Sometimes it shows a camera with a line, sometimes an image then it disappears and sometimes the image is hazy or distorted. It is never consistent nor reliable. The rear view mirror cannot be used to its full size because of the image of the failed camera.

• 11/06/2024· FUEL/PROPULSION SYSTEM

  My 2018 dodge journey has a bad oder of gas when I am sitting at a light or in a drive thru. It's scary to drive at times since the odor is so bad. It gets worse when the heat is on

• 11/06/2023· ELECTRICAL SYSTEM

  A stall/no start condition situation occurred while driving, and has occurred a few times over the last couple of weeks. I have had the issue checked by a trusted mechanic, and it was suggested that the power control module(pcm) would likely need to be replaced. No warning lamps appeared prior to the problem, but appeared when the stall/no start condition situation occurred. The most recent occurrance of the problem was on Saturday, October 4th, 2023. I located on the NHTSA website that there is a recall listed, NHTSA Campaign Number: 18V524000, for replacement of the pcm. On 11/06/2023 I spoke with Chrysler support, according to them a recalibration of the pcm was done on 01/07/2021, and they will not support replacing the pcm because it has been more than 2 years. According to the customer rep, the unit was just recalibrated, and not replaced, but the remedy in the recall notice states that dealers will replace the powertrain control module, free of charge.

• 11/04/2020· STEERING

  POWER STEERING RUPTURED AND LEAKING, HAPPENS WHEN WEATHER BECAME COLDER. ALREADY A KNOWN ISSUE WITH OTHER MODELS. PLEASE FIND A SOLUTION I'M VERY UPSET THAT I HAVE A 2018, 30,000 MILES THAT HAS BEEN PARKED FOR WEEKS DUE TO A ISSUE THAT HAS NOT BEEN PROPERLY FIXED.

• 11/01/2021· POWER TRAIN

  On October 22, 2021, I was driving my 2018 Dodge Journey Crossroad and upon sitting at a traffic light I press the gas and my truck started humming for about five seconds and it stopped. I brought this truck on December 4th, 2019 and it has roughly 64,000 miles on it but I kept up my routine maintenance. I am a person with disabilities and I need my vehicle to get to work. Please look into this matter my transmission should not have gone out so soon! Thank you for your kind attention.

• 10/31/2021· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  Rear backup camera is severely blurred as to make it impossible to safely see any Cleaning of the lens made no change in the severity of the image. The Carmax dealership in Brooklyn park MN was aware of the issue and notified of the malfunction after a test drive. Their answer was that it was a known issue but there was no effort to fix the problem because it was not listed as a recall issue. There was no warning light or electronic notices, only noticing the issue on the dash screen when the “reverse” was engaged. It is unable in its current condition to provide an adequate level of safety when backing up. The colored lines indicating the vehicles part while backing up is clear but all surrounding objects are blurry.

• 10/30/2025· POWER TRAIN

  10.17.25 Vehicle started making tapping noise under the hood. I wasn’t able to identify the problem. I took it to the dealership and they found noise coming from the transmission and stated possible front pump, but wasn’t for sure. They wanted to do an additional diagnostic after I had already paid $197.27, for 3 more hours at $200 per hour. I took vehicle to another company who found noise was coming from the transmission and stated that the transmission will need to be replaced as they found metal shavings in the pan. They flushed the fluid, replaced the filter, test drove noise went away. They advised that I would make it back to Georgia but definitely suggested to get transmission checked. I made it 107 miles from home when it stalled out in 5 o’clock traffic. I tried to accelerate and but it lost motive power. I tapped the breaks tried again after 2 attempts I was able to get to the right shoulder out of the heavy traffic without incident. I was on the side of the road for 4hrs before an older man pulled up to assist. I had to be pushed 2 exits to a gas station. We added more transmission fluid still no motive power it stalled again. Got it towed to a shop to be checked for 3rd time was told it’s the transmission and as of this morning it has been towed to a 4th shop who handles transmission. In my online search for recalls I noticed the same thing happened with the 2016 Dodge Journey as well. I’ve had this vehicle just over a year. I received it with 42k miles on it, awesome condition, apparently one owner who appears to have taken care of it from the looks of vehicle. No major/minor issues noted. By God’s grace I made it out of heavy traffic safely to the off shoulder which was still frightening as well. I may be the first one to report this issue but it needs to be addressed not only for me but everyone who owns one. Metal shavings inside the transmission is crazy. No warning lights on the dash to show something is wrong.

• 10/25/2023· ENGINE

  Cylinder misfire. Cylinder leak. Engine damage. Dodge issued Service Bulletin TSB-09-002-14 for model years 2011-2013 for vehicles with the same 3.6L engine and same issue. TSB provided warranty extension for covered models up to model year 2013. My 2018 model year has the same defective engine type and Dodge refuses to repair because the TSB, which predates the manufacturers date for my vehicle, doesn't cover my vehicle.

• 10/24/2024· SEATS

  While care was parked, daughter (11yo) leaned around passenger seat with her forearm against the left side of the head rest to talk to her mother. Randomly and suddenly the head rest safety mechanism deployed. No one was seriously injured but it did leave a mark on my daughter's arm. Looks like the plastic inside is cracked on the right side where the pin holds the restraining pin that keeps the headrest from deploying. Have not taken yet to the dealer. There were no warning signs prior to deployment. Potentially could've been worse if someone was sitting in the seat when it occurred.

• 10/24/2023· ENGINE

  My 2018 dodge journey shutdown when driving. There is recalls for this but not for my dodge journey. This is unsafe. The manufacturer should pay for it to be fixed. I have read so many store on all makes of dodge journeys they all have same problem but only certain ones are being recalled.

• 10/22/2018· STEERING

  IT'S MAKING A WINNING NOISE.

• 10/20/2022· EXTERIOR LIGHTING

  The contact owns a 2018 Dodge Journey. The contact received notification of NHTSA Campaign Number: 22V723000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/19/2023· EXTERIOR LIGHTING

  Headlight assembly both full of moisture. I bought the vehicle on this day an noticed them then and there are both full of moisture all over lenses.

• 10/19/2023· VEHICLE SPEED CONTROL

  Speed control will not work unless you are going around 70mph and step on gas a little.

• 10/14/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Unknown!!! I have had my radio replaced two times already for defect and now the radio want shut off again and it want allow a phone to connect to it also now the controls to the air flowing system (ac) want shut off and stay off when u push the off button . It comes back on when u try to shut it off. It’s a 2018 and it only has 40 thousand miles on it . I got it replaced two times for defect in the past three years . I’m tired of this happening. You should recall and fix it at no cost to me this is crazy. I’m disappointed about this. I had both replaced at dealer. So there is a record through mopar! Please let me no about this and how to handle it .. I about ready to sue.. I paid all this money for a vehicle I can’t even listen to the radio and can’t cut my air off .. let me no. Now when question in next section is answered the date of incident is when it stated then followed after that another time now is the third time I’m going through it again .

• 10/13/2025· POWER TRAIN,ENGINE

  Stated having coolant issues in 2023. September 2025 Engine light Started blinking and Started running rough at 65 mph. Stopped the vehicle and you could see the whole car shaking from the motor running so rough. Fueled up kept going and it kept doing it. Eventually dying at a stop light and I couldn't get it to fire back up. Ended up needing a tow since it wouldn't stay running. White smoke coming from tailpipe. Cracked cylinder head. $3000 repair with a USED PART.

• 10/12/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  The headlights in the "auto" position will turn on the headlights and then after 5 or so minutes of driving, the interior dash board will dim and brighten, and then the headlights turn off entirely. If you move them off the "auto" position, the headlights will not turn on even when switched to the headlights. When you switch back to auto, it puts the brights on instead of the standard headlights. Rinse and repeat while driving, lights on/off/then only brights.

• 10/11/2019· STRUCTURECrash

  I WAS IN A WRECK ON OCT 2 2019 WHERE THE FOUNT END OF MY CAR WAS RIPPED OFF AND AND SEVERELY DAMAGED MY AIRBAGS NEVER DEPLOYED CAUSING ME TO HIT MY DOOR AND WINDOW AS WELL AS SLAMMING ME INTO MY DASH CAUSING INJURIES THIS WRECK HAPPENED AS I WAS CROSSING A INTERSECTION ON A CITY STREET GOING ABOUT 15MPH WHEN ANOTHER CAR HIT ME GOING VERY FAST WITH EXTREME FORCE

• 10/10/2020· ELECTRICAL SYSTEM

  THE REAR CAMERA GLITCHES, GOES DARK AND DOESN'T COME ON.