2018 Chevrolet Silverado 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2024· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  Dash Warning: Check Engine Light, "Engine Power is Reduced!" and Traction Control. Code Reader Results: P2138 (APP) Accelerator Pedal Position Sensors - Not Plausible. Replaced with NEW OEM Part(s) - APP, Electrical Throttle Body and M15 Fuse - which did NOT fix issues and now due to safety concerns (further damage to vehicle and personal preservation) will be towing to dealership for diagnosis. Believe to be a known WIRING issues most likely due to WATER exposure/ SHORT in Connectors. - See IP, ECM/PCM and possible false activation to the APP circuit. This should be a RECALL due to the severity of mechanical issues of the malfunctioning system.

• 12/16/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  Dashboard lights and audio system shut off randomly for one second while driving, and then turned back on. when shutting the truck off, all power was lost for one second

• 12/15/2024· UNKNOWN OR OTHER

  Reductant heater fault

• 12/12/2022· ENGINE

  The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The dealer replaced the negative battery cable; however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 36,000.

• 12/07/2019· ENGINE

  GM REMOVED MY ENGINE BLOCK HEATER IN JULY. IT IS NOW DECEMBER AND THE FORECASTS CALL FOR SINGLE DIGIT TEMPERATURES. CONTACTED GM AND THE DEALERSHIP AND THEY HAVE NO IDEA WHEN I WILL GET THE NEW ENGINE BLOCK HEATER INSTALLED.

• 12/03/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,985. While attempting to register the vehicle, it was discovered that the title mileage was approximately 215,000.

• 11/26/2019· ELECTRICAL SYSTEM

  RECEIVED NOTICE IF RECALL FOR ENGINE BLOCK HEATER ISSUE. CONTACTED DEALER AND ADVISED PARTS NOT AVAILABLE UNTIL LATE SPRING. HE FURTHER STATED PARTS WERE RELEASED TO NORTH MIDWEST ONLY BECAUSE THESE ARE COLD STATES. I CURRENTLY RESIDE IN NORTHERN NEVADA WHICH IS ALSO A COLD CLIMATE. ISSUE IS NOT RESOLVED!

• 11/16/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  while driving i smelled burning electrical somewhere in the cab. looking in the rearview mirror i saw smoke ciming from the corner of the sliding rear window. i pulled over and opened my rear door and heard a crack type noise. the smoke stopped and the drivers side rear window was shattered. upon researching the issue i found a recall was done in canada and not in the usa .

• 11/15/2019· ENGINE

  TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEPHERD'S CHEVROLET BUICK (1520 E 9TH ST, ROCHESTER, IN 46975, (574) 223-2136) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

• 11/04/2024· FUEL/PROPULSION SYSTEM

  Vehicle stalled then would not start

• 11/01/2021· TIRES

  While driving my vehicle I began to notice a severe shake. Upon pulling over I found the driver rear tire tread had separated and bulged to were the inner part of tread bulged about 12 inches long and approximately 2-3 inches higher than the rest of the tread. It happened a second time to the passenger rear tire in the same manner a little over 1000 miles later. Approximately 21,000 miles. Both times the vehicle shook violently. Each instance I had to purchase a new tire out of my pocket. Lt 265/60r20

• 10/19/2022· AIR BAGSCrash

  The contact's wife owns a 2018 Chevrolet Silverado 2500. The contact stated that while his wife was driving at 45 MPH, she crashed into another vehicle in an intersection. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for pain on both sides of his ribs. The contact's wife did not sustain any injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be respired. The failure mileage was approximately 44,000. The VIN was not available. The consumer stated the vehicle was totaled.

• 10/16/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact stated that while having a State Emissions Test performed on the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,200; however, it was discovered that on January 17,2024, the mileage was 265,005.

• 10/14/2024· POWER TRAIN,FUEL/PROPULSION SYSTEM

  While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.

• 10/02/2024· VISIBILITY

  The contact owns a 2018 GMC Sierra 2500. The contact stated that while the vehicle was parked with the engine idling for approximately ten minutes, the rear crew cab window suddenly shattered. During the failure, the rear window defroster was activated. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 30,000.

• 08/25/2025· EXTERIOR LIGHTING

  tail light assembly falls out of the truck body due to faulty bolt connections that fail ( crumble and break off) due to heat from parking in the sun

• 08/19/2024· AIR BAGS

  The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while the vehicle was turned off and parked in the driveway, the contact heard a loud explosion. Upon inspection, it was discovered that the rear passenger’s side side-curtain air bag erroneously deployed. The cause of the failure was not yet determined. The contact stated that during the failure, shrapnel and shards of metal pierced the roof and caused multiple holes in the roof of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 72,500.

• 08/08/2022· ELECTRICAL SYSTEM

  The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while driving 65 MPH and towing a Coleman 250 TQ toy hauler, the service trailer brake system warning message initially appeared on the instrument panel and then changed to service stabilitrak. An audible warning chime also sounded from the vehicle during the failure. The contact was able to slow down and stop the vehicle despite the failure. The manufacturer was initially notified of the failure and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where an attempt to repair the trailer brake system was performed; however, the failure persisted. The dealer also informed him that the failure may be related to the toy hauler. The manufacturer was also notified of the failure and referred him to the dealer for assistance. The vehicle was not repaired. The failure mileage was unknown.

• 07/24/2024· UNKNOWN OR OTHER

  For the last year the vehicle has been in the shop at the dealer for a rancid chemical smell in the cab of the truck that causes a burning to the eyes and lungs. It gets worse when it's hot outside. The smell is there even when the vehicle is not running. The dealer cannot find the source of the smell and has turned the vehicle back over to us with no solution. It feels unsafe and is extremely uncomfortable to drive in with burning eyes and breathing issues.

• 07/17/2021· TIRES

  Goodyear Wrangler SR-A (LT265/60R-20) Experienced sudden and hard steering wheel shake at 35mph. Belt separated in tires causing bulging on the outside half of the tread on Driver Side Rear Tire. Cupping apparent prior to separation on all 4 tires. Tires were properly inflated and were still maintaining proper PSI after belt separation.

• 07/11/2026· AIR BAGSCrash

  Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.

• 06/29/2026· POWER TRAIN,ENGINE

  2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was highly regarded for durability and longevity, we decided to purchase a RAM Truck. NO MORE CHEVYS for us! Contacted Chevy Customer Assistance but because we traded, they would not offer any financial assistance because we took the dealership's offer and traded the next day. We just couldn't stand a $26000 hit on an 8 year old vehicle and had to absorb that amount with our trade in.

• 06/25/2026· AIR BAGS

  Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.

• 06/25/2024· ELECTRICAL SYSTEM

  keep getting message SERVICE TRAILER BRAKE SYSTEM. over and over going down the road,

• 06/19/2020· SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

  VIBRATIONS AT 65-85 MPH. TRUCK SHAKES SO BAD IT'S UNSAFE TO DRIVE. *TR

• 06/17/2025· FUEL/PROPULSION SYSTEM

  2 low pressure fuel pumps have failed. truck stalls in traffic. currently in show with extremely large bill for repair.

• 06/10/2019· AIR BAGS,SEAT BELTS,SEATS

  WHEN EVER THE VEHICLE IS IN MOTION. PASSENGER SEAT DOES NOT HAVE THE REMINDER OR WARNING SYSTEM TO ALERT THE OCCUPANT TO BUCKLE UP SHOULD THEY FORGET. MY DEALER STATES THE PASSENGER AIR BAG SYSTEM IS ACTIVE FULL TIME HOWEVER IT IS ONLY MARGINALLY EFFECTIVE SHOULD THE PASSENGER FAIL TO SECURE THEIR SEAT BELT. ADDITIONALLY, THERE IS NO DASH INDICATOR SHOWING THE PASSENGER SEAT BELT BUCLKE/NO-BUCKLE STATUS AS SHOWN ON PAGE 86 OF THE 2018 SILVERADO OWNERS MANUAL WHICH DISCUSSES THE PASSENGER SENSING SYSTEM AND AIRBAG STATUS INDICATOR WHICH IS NOT PRESENT IN THIS LINE OF VEHICLES. PAGE 145 OF THE 2018 SILVERADO OWNERS MANUAL STATES THERE "MAY" BE A REMINDER LIGHT NEAR THE AIRBAG STATUS INDICATOR WHICH IS NOT INSTALLED ON THIS LINE OF VEHICLES. VIEWING SIMILAR VEHICLES, THIS CONDITION IS PRESENT IN A MINIMUM OF MODEL YEARS 2017 THROUGH 2020 CHEVROLET AND GMC 2500/3500 HD CREW CAB VEHICLES. CONTACTED GENERAL MOTORS CUSTOMER SERVICE ON 4/10/2018 & 4/24/2018 FILED GM CASE [XXX]. GM REP CALLED BACK 4/30/2018 AND THEIR SOLUTION WAS TO HAVE MY DEALERSHIP INSTALL AN AIRBAG ON/OFF SWITCH TO DISABLE THE AIRBAG. NOT A SUITABLE RESOLUTION TO THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

• 05/30/2025· FUEL/PROPULSION SYSTEM

  Driving down the road in heavy traffic and had complete engine failure due to loss of fuel. Diagnosed as fuel control module. I have seen where GM recalls have been made for similar issues. This put me in danger of collision. Truck is at the dealer and will cost $957.00

• 05/28/2026· FUEL/PROPULSION SYSTEM

  The truck kept going into limp mode and when taken to the dealership it was found to have metal in the fuel. According to the report from the dealership they stated that this indicated the injection pump had come apart internally and sent metal throughout the system. It has since been repaired at a high cost to myself. The generation of truck made before mine had a recall for the same thing and I feel that they have not fixed the problem or it wouldn't have happened to my truck. Seems like a manufacturing defect. When in limp mode the truck does not operate at the speed limit required for highway driving. There was no indication prior to the failure.

• 05/17/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A TEXT MESSAGE STATING THAT THERE WAS TRANSMISSION FAILURE. THE CONTACT STATED THAT THE VEHICLE WOULD DOWNSHIFT INDEPENDENTLY AND NOT EXCEED 35 MPH. ALSO, THE ENGINE RPMS REVVED AT A DANGEROUS LEVEL. OCEAN CITY CHEVROLET (2366 OCEAN HWY W, SHALLOTTE, NC 28459, (910) 364-9917) STATED THAT THE PART FOR THE REPAIR WOULD BE SHIPPED IN TWO DAYS; HOWEVER, THE CONTACT COULD STILL DRIVE THE VEHICLE SINCE THE FAILURE OCCURRED INTERMITTENTLY. THE PART THAT WAS REPLACED WAS A SENSOR TO THE TRANSMISSION TO AVOID THE SUDDEN DOWNSHIFTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,914.

• 05/16/2023· ENGINE AND ENGINE COOLING

  The contact's son owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the check engine and “Service Vehicle" messages was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the diesel exhaust fluid (DEF) and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000. The VIN was not available.

• 05/06/2025· POWER TRAIN

  70,000 mile complete transmission failure despite being serviced on-time, as per the guidance. Failure happened while driving and it became dangerous to try to maintain highway speed. Quoted $8390 to replace by the local Chevy dealership and quoted 4-6 weeks delivery for backordered parts. This is an unacceptable situation that GM and other manufacturers have artificially manufactured. They design everything to the bare minimum to save fractions of a cent per part, and then they intentionally make the parts unavailable and then the dealership pushes you to trade the broken vehicle in at a massive loss just so you can get back on the road in a newer, more expensive vehicle. This sort of behavior is causing immense financial harm to American families.

• 05/03/2019· ENGINE

  BOUGHT THIS TRUCK BRAND NEW IN SEPTEMBER 2018 AND HAVE BEEN HAVING PROBLEMS WITH THE TORQUE CONVERTER SINCE THE DAY WE BOUGHT IT. IT HAS FREQUENT MODERATED SHUDDERING AND OR LURCHING AT THE ACCELERATION SPEED OF ABOUT 30 MPH. ALMOST EVERYDAY AND SEVERAL TIMES PER DAY. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, THEY SAY THERE IS A "FLAW" IN THE 2017-2018 TRUCKS BUT THERE IS NOT A FIX. THEY SAY TO DRIVE THE TRUCK IN TOW HAUL AND THAT HELPS. I DO NOT WANT TO DRIVE IN TOW HAUL, I FEEL IT IS HARD ON THE TRUCK TO DRIVE IN TOW HAUL ON A REGULAR BASIS. TOW HAUL IS SPECIFIC FOR TOWING. AND IT COMPROMISES THE FUEL ECONOMY. I AM UNHAPPY THAT THERE IS A KNOWN PROBLEM BUT NO FIX WITH THE TORQUE CONVERTER.

• 04/29/2022· EQUIPMENT

  The contact owns a 2018 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

• 04/28/2022· ELECTRICAL SYSTEM

  The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while starting the vehicle, there was a trailer brake control default message displayed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.

• 03/30/2018· ELECTRICAL SYSTEM,ENGINE

  VEHICLE INTERMITTENTLY WILL NOT START. DIC DISPLAYS SERVICE MESSAGES FOR POWER STEERING, STABILITRAK, AND TRAILERING. WILL NOT START USING THE KEY OR REMOTELY USING GM APP OR WITH KEY FOB. DEALER HAS ATTEMPTED TO FIX MULTIPLE TIMES AND CAN'T LOCATE THE PROBLEM. GM REFUSES TO ACKNOWLEDGE THAT A PROBLEM EXISTS EVEN THOUGH I HAVE PROVIDED MULTIPLE VIDEOS DOCUMENTING THE NON-START CONDITION. THIS HAS OCCURRED >6 TIMES IN 2 MONTHS. EACH TIME UNDER DIFFERENT CONDITIONS - HOT VS COLD, AFTER A SHORT DRIVE AND AFTER A LONG DRIVE. FIRST OCCURRED ON JAN 27, 2018 AND HAS HAPPENED APPROXIMATELY ONCE A WEEK SINCE THEN.

• 03/29/2020· AIR BAGS,SEAT BELTS

  THERE IS NO PASSENGER SEAT BELT WARNING AUDIO OR VISUAL. THE DEALER SAID THAT THIS VEHICLE DOESN'T HAVE A SENSOR TO TELL IF SOMEONE IS IN THE SEAT OR NOT. BUT THEY "ASSURED" ME THAT THE PASSENGER AIR BAGS STILL WOULD WORK. EVEN THOUGH IT HAS BEEN SHOWN THAT AIR BAGS BY THEM SELVES ARE NOT AS EFFECTIVE. I READ THAT CHEVROLET OFFERED TO INSTALL AN ON OFF SWITCH FOR THE AIR BAGS, THE WRONG THING TO DO IN MY OPINION. THE SEAT BELT WARNING SYSTEM SHOULD BE A REQUIREMENT NOT AN OPTION.

• 03/18/2021· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL ENGAGED, THE CONTACT FELT THAT THE BRAKES WAS DISENGAGING, CAUSING THE VEHICLE TO START MOVING FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXTRA FORCE TO KEEP THE VEHICLE FROM MOVING FORWARD. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO RK CHEVROLET (2651 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 261-1661 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER WAS CONTAMINATED WITH POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO WANTED IT NOTED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) NOR 20V603000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,200.

• 03/11/2025· STEERING

  I’m have 1-2” dead space in steering. It is hard to stay in lane on highway as when a road dip takes extra movement keep straight. I was told this is normal but had dealer change steering box. Replacement helped a lot but truck is starting to get the 1-2” of play once again. Seems like similar issue to 2016 model year.

• 03/09/2022· EQUIPMENT

  The contact owns a 2018 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

• 02/25/2020· ENGINE

  TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS OR WHILE AT IDLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO MANKATO MOTORS LOCATED AT 1815 MADISON AVE, MANKATO, MN 56001, WHO INFORMED THAT CONTACT THAT THE SOUND WAS NORMAL WHILE THE VEHICLE WAS IN OPERATION. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,277.

• 02/25/2020· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  THE CHECK ENGINE LIGHT COMES ON AT 27600 MILES WHILE DRIVING AND THIS NOT 1ST TIME THIS HAS HAPPEND .ONCE THE ENGINE LIGHT IS ON THE TRUCK THEN LOSES POWER DETUNNING THE VEHICLE CAUSING THE VEHICLES POWER TO NOT BE AS STRONG AS IF ENGINE IS IN LIMP MODE.AT 24000 MILE TRUCK WENT INTO SHOP FOR SAME ISSUE AND GM REPLACE ALL INJECTORS HOPING THIS WOULD BE THE FIX ..PRIOR TO 24000 MILES AT 23600 MILE 1 INJECTOR WAS REPLACE .I HAVE NOW PLACED 3600 MILES DRIVEN BEFORE LIGHT DECIDED TO COME BACK ON WITH ALL INJECTORS REPLACED AND NOW CODES P1089 ,AND NOW MY TRUCK IS SHOW NUMBER OF CODES INCLUDING B1011 , B1325 AND U0164 BOTH THIS TRUCK WITH JUST SHY 21000 MILE AND START TO WONDER WHY LAST CUSTOMER MAY HAVE TRADED HIS SELF

• 02/21/2019· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMFire

  MON OCT 8TH, 5PM, MY CHEVY SILVERADO 2500HD DIESEL TRUCK CAUGHT FIRE DRIVING DOWN A CITY ROAD(APPROXIMATELY 30MPH), WITH ME, MY 12YO DAUGHTER AND HER FRIEND IN IT. THE ENGINE DIED, AND I LOST POWER STEERING AND BRAKES. AFTER WRESTLING THE TRUCK TO THE SIDE FO THE ROAD, A PASSERBY DROVE BACKWARDS IN TRAFFIC TO ALERT ME THAT THE TRUCK WAS BURNING. IF NOT FOR HIM, WE MIGHT NOT HAVE GOTTEN OUT IN TIME. FLAMING FUEL WAS DRIPPING DOWN FROM IN THE CHASSIS, DRIVER SIDE, IN FRONT OF REAR WHEEL, APPROXIMATELY WHERE THE FUELING RECEPTACLE WAS. THE POOL OF BURNING FUEL ON THE GROUND COULD NOT BE EXTINGUISHED. A PASSERBY EMPTIED A 15LB FIRE EXTINGUISHER ONTO THE AREA, AND WAS NOT ABLE TO STOP THE FLAMING LEAKING FUEL. BY NOW, IT WAS LEAKING WITH THE INTENSITY OF A SMALL SHOWER HEAD. THE ENTIRE TRUCK BURNED TO THE GROUND RAPIDLY. THE TRUCK WAS TWO WEEKS OLD, WITH LESS THAN 1000 MILES. IT WAS UNMODIFIED. GM, CHEVROLET, AND WESELOH CHEVROLET WERE UTTERLY UNCONCERNED, AND UNMOVED BY THIS DISASTER. THEY TREATED THE INCIDENT AS IF I HAD WRONGLY COMPLAINED THAT THE FLOOR MATS DIDN'T FIT CORRECTLY. YOU CAN FIND A DETAILED DESCRIPTION OF WHAT HAPPENED HERE: HTTPS://BIT.LY/2XFBYEB

• 02/16/2019· UNKNOWN OR OTHER

  I PURCHASED MY TRUCK BRAND NEW. I LOVE THIS TRUCK BUT I FEEL LIKE THERE MIGHT BE A PROBLEM OR SOMETHING GOING ON. MY VEHICLE WAS IN MOTION WHEN THIS STARTED. I WAS DRIVING ON 02-16-2019 WITH MY BRAND NEW BABY GIRL JUST 7 WEEKS OLD WHEN SUDDENLY SOMETHING STARTED TO SMELL REALLY TOXIC AND IT FILLED THE ENTIRE TRUCK WITH WHAT SMELLED LIKE DIESEL FUMES. SMELLS LIKE SOMEONE DUMPED 10 GALLONS OF FUEL INSIDE MY TRUCK. THERE IS NO SAFE PLACE TO PULL OVER AND IT IS FREEZING OUTSIDE. MY BABY IS SCREAMING AND GETTING EXPOSED TO THESE NITROGEN DIOXIDES IN LARGE AMOUNTS AND BREATHING IT IN. MY BABY'S CLOTHES AND BLANKETS SMELL LIKE FUEL, MY CLOTHES SMELL LIKE FUEL. MY SEATS SMELL LIKE FUEL. THE INSIDE OF MY TRUCK IS POISONING MY BEAUTIFUL DAUGHTER AND NOW I AM PANICKING BECAUSE THERE IS NO SAFE PLACE TO PULL OVER. I DROVE FOR 20 MORE MINUTES BEFORE I FOUND A SAFE PLACE TO PULL OVER. I CALLED A FRIEND TO COME GET MY BABY. I CONTINUED TO DRIVE THE TRUCK HOME. I THINK BABY IS OK BECAUSE I GOT HER OUT RIGHT AWAY. I HAVE BEEN SICK EVER SINCE. MY HEAD HURTS AND I CAN NOT TALK RIGHT. I DON'T FEEL GOOD. I CALLED THE CUSTOMER SERVICE NUMBER 1 800 222 1020 AND THEY TOLD ME TO GO TO THE LOCAL DEALERSHIP FOR HELP. WHEN I ARRIVED THEY TOLD ME THAT THEY COULD NOT HELP ME BECAUSE IT WAS SATURDAY. THEY LEFT ME STRANDED. I HAVE ALWAYS LOVED CHEVY TRUCKS AND HAVE BEEN A LOYAL FAN AND LONG TIME CUSTOMER BUT THIS INCIDENT COULD HAVE KILLED MY DAUGHTER IF I HAD NOT BEEN SO CLOSE TO TOWN. I WILL NEVER EVER FEEL SAFE IN THAT TRUCK AGAIN. EVEN IF CHEVY DOES FIX IT. THIS WAS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME.

• 02/14/2019· FUEL/PROPULSION SYSTEM

  TRUCK WILL TO START IN COLDER WEATHER. DEALERSHIP TOLD ME DIESEL FUEL HAS FROZE. SERVICE WRITER TOLD ME THAT THIS WAS THE FIFTH NEW DURMAX ENGINE THAT HAS HAD PROBLEMS AND SINCE THE REDESIGN OF FUEL PUMP THE ARE EXPERIENCING THIS .THERE IS NOTHING IN OWNERS MANUAL TELLING TO USE FUEL ADDITIVE OR WHEN. I WOULD LIKE TO NO IF THEY HAVE A FIX FOR THIS

• 02/13/2019· EXTERIOR LIGHTING,ENGINE

  WHEN IN DRIVE ENTERING AN INCLINE THE ENGINE WILL LURCH TO A HIGHER GEAR. ALSO WHEN DRIVING THE LIGHT IN THE FRONT PANEL WILL GO DARK. CAN NOT READ SPEED, TACK, GAS LEVEL ALL BLACK. ( FOR 30 SEC, 45 SEC THEN FOR AN HOUR AND A HALF) ALSO THE AIR-CONDITIONING WILL TURN ON AUTOMATICALLY WITHOUT ME TURNING IT ON AND NO INDICATOR IT IS ON. THEN LATER THE AIR-CONDITIONING INDICATOR LIGHT WILL TURN ON . STILL WITHOUT ME TURNING ON THE AIR-CONDITIONING. AT ALL TIMES TRUCK WAS IN MOTION ON STREET OR HIGHWAY.

• 02/11/2020· ENGINE

  TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHEVROLET SPOKANE VALLEY 8500 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212 509) 720-8905, BUT WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

• 02/06/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  BRIGHTNESS LEVEL FOR THE CENTER CONSOLE DISPLAY (RADIO, CLIMATE CONTROLS) CANNOT BE DIMMED. WHEN ADJUSTING THE VOLUME, CHANGING AIRFLOW, TUNING RADIO ETC, A BANNER IS DISPLAYED ALONG THE TOP OF THE SCREEN THAT IS SO BRIGHT IT IS ALMOST BLINDING AT NIGHT. IT SIGNIFICANTLY IMPAIRS NIGHT VISION. THERE NEEDS TO BE A DIMMING OPTION. THE BANNER IS THE SAME BRIGHTNESS REGARDLESS OF SPEED OR TIME OF DAY. CHEVY 2500 SILVERADO WT.

• 02/02/2026· ELECTRICAL SYSTEM

  Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.

• 01/31/2018· ELECTRICAL SYSTEM,ENGINEFire

  DIESEL L5P 2017-CURRENT. WHEN HAVING THE ENGINE BLOCK HEATER PLUGGED IN, I HAVE SEEN MULTIPLE TRUCKS BURN DOWN FROM HAVING A SHORT SOMEWHERE. I HAVE ALSO SEEN THE CORD FOR THE ENGINE BLOCK HEATER RUB AGAINST THE WIRING HARNESS AND RUB THE INSULATION OFF EXPOSING THE BARE WIRE. I BELIEVE WHEN THIS HAPPENS, AN ELECTRICAL ARCH JUMPS FROM THE WIRE TO GROUND A STARTING A FIRE. PLEASE INVESTIGATE ENGINE BLOCK HEATER CORD AND IT RUBBING AGAINST SHARP EDGES EXPOSING BARE WIRE.