2017 Volkswagen Tiguan

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/05/2023· STEERING,AIR BAGS

  I started to get an "airbag error" message on the dash and then noticed that my horn no longer works, and neither do any of the buttons on either side of the wheel that control the dash menus and sound/phone system. I was able to determine this is a clock spring failure. From what I read, this is not a part that is supposed to wear out or fail from the age of the car and is expected to last the life of the car. Unfortunately, I now have no horn and possibly no airbags and I can't change any view on my dash to look up anything else.

• 12/05/2023· ELECTRICAL SYSTEM,AIR BAGS

  It is nearly 2 years since the "clock spring wire" in the steering wheel failed. While this results in the buttons on the steering wheel not working, that is a minor inconvenience (such as not being able to reset the tire pressure warning light). The major problem is that the steering wheel air bag is not functional. Local VW dealers and VW of American customer support have been unable to obtain this part for more than 18 months. A very reliable source (local mechanic) tells me the local VW dealer has several customers with the same need for this part. We have been checking with local dealers for more than a year to see if/when this part might become available if no success.

• 11/21/2022· STEERING,POWER TRAIN,STRUCTURECrash

  I suffered a front-end collision on 11/15/2022 in my 2017 VW Tiguan. I was going on I-66 in Virginia 40-45mph back to college at Howard University, and a car stopped suddenly after being cut off, but it was raining horribly and I was in half a foot of water, so even with braking, I hydroplaned into the vehicle in front of me, causing insubstantial damage to them but very significant damage to my vehicle as well as whiplash.

• 10/28/2022· UNKNOWN OR OTHER

  The Infotainment system fails to start or reboots randomly causing the back up camera not to work. Teddy VW of the Bronx dealership stated it is a critical concern. The back up camera not displaying on infotainment screen is a hazardous condition when pulling out of a parking spot.

• 10/17/2025· STEERING

  What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack and pinion, yes. How was your safety or the safety of others put at risk? There is no power steering and unable to make a quick turn to maneuver the car around a potential hazard in the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, two independent service centers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Just a power steering light when it failed.

• 10/14/2023· AIR BAGS

  The clock spring is broken on the 2017 Tiguan 4 motion @ 67,017 miles. The airbag light immediately came on. The part was removed for inspection and replacement by my husband. With the airbag/clock spring disabled turn signals, wipers do not work. Steering is very hard and there is a giant hole where the airbag should be making this vehicle unsafe. I see there is a recall on clock springs but apparently this Tiguan isn’t included but it should be. First noticed this problem Oct 12 2022 The part number is 5k0953569AP

• 10/08/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. WHILE DRIVING 35 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (LOCATED AT 3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 935-4490). THE DEALER DIAGNOSED THAT THE REAR PASSENGER SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT AVAILABLE.

• 10/05/2022· ENGINE AND ENGINE COOLING

  Faulty water pump caused expansive replacement cost aprx $1400.00. Learned from certified mechanic that it was a common problem and a lawsuit is in process against VW USA.

• 09/26/2021· ELECTRICAL SYSTEM,ENGINE

  I think theu should buy my wolkswagon back I been having issue with it

• 09/19/2023· STEERING

  Steering column locks upon start up. The light is red on the dashboard. You can not power steer the car thus making the car unusable. The code that comes up is to replace the steering rack. This is a $2k part rebuilt and a $3k part new. This is happening on many many VWs. Ours failed at 130k miles and 6 years old. I’ve heard of others failing at 80k miles, etc. this is absurd that this is happening! a car is supposed to move and steer that’s what makes it a car. Volkswagen needs to recall this and reimburse those who have paid to have it fixed. The car is incredibly dangerous to drive with the steering rack failing.

• 09/17/2022· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

  Hello, I have had much trouble with this automobile. In fact it’s has become a nightmare. While driving on highway 75/85 with massive traffic in a major city, my level of anxiety was raised because I was about 15 minutes from home. I had to travel for 40 minutes. I took a chance hoping that the car did not stop or give out in traffic in the middle of the highway. First my navigating system would not function, it kept blanking out off and on or dancing around, so and I could not get it to give directions toward home. Then the dashboard began to light up with multiple lights. I’m a senior citizen over 70 years, with a compromised immune system and felt very anxious or worried for my safety as well as others and that the car would stop in a 6 lane interstate going one way in traffic. June 2022- the Thermostat housing and water pump gave out for no reason. The Control Arms Brushes had to also be replaced which should have lasted for at least 80,000 miles. At the time my automobile had only 48,000 miles as a 2017 Tiguan. On 9/16/22, I was told by the dealership that it would take 2 weeks before I could get in to them to have a diagnostic to see what maybe the problem. Right now the car is parked, I live on a fixed income, with medical problems and doctors appointments of which I can’t afford to miss. This is my only means of transportation and I don’t have multiple cars as well as I live alone. This is very frustrating!!! Out of all the automobiles I have owned, I’ve never had such problems as I have with this one. The warning lights are still showing. I counted 6 as of this date. I am asking that you will consider the circumstances and replace this automobile for the blue book value, at least, so that I can feel safe and that I’m not jeopardizing my life as well as others around. Thank you!

• 09/10/2022· AIR BAGS

  The clock spring failed in my steering wheel. There is no active horn or airbag for the drivers side. None of the steering wheel system works. The steering wheel was making a clicking sound for a week and then one night the airbag error light came on and has stayed on. The vehicle was taken to VW they said it is the clockspring that needs to be replaced but they are on back order for months.

• 09/09/2017· UNKNOWN OR OTHER

  I PURCHASED THIS VEHICLE ON FEBRUARY 3RD, 2017. FOR SEVEN MONTHS I'VE EXPERIENCED ESCALATING HEALTH ISSUES SUCH AS: 'MODERATE HEADACHES 'MODERATE TO SEVERE SINUS AND EAR PRESSURE/PAIN 'LUNG/THROAT IRRITATION 'LIGHT-HEADINESS 'BALANCE ISSUES 'NAUSEA 'MODERATE TO SEVERE VERTIGO 'CONFUSION 'MEMORY ISSUES 'AND MOST RECENTLY MUSCLE/LIMB TREMORS/TWITCHING THESE SYMPTOMS INTENSIFY WHEN USING THE CAR'S HVAC UNIT (HEATER/AC). OR WHEN SITTING IN THE CAR WITH THE WINDOWS UP FOR MORE THAN 15-20 MINUTES (WITH HVAC TURNED-OFF). AFTER UNSUCCESSFULLY ATTEMPTING TO REMEDY THE SITUATION MYSELF BY BUYING AND INSTALLING A NEW 'ACTIVATED CARBON' CABIN FILTER AND PUTTING BOWLS OF BAKING SODA UNDER MY SEATS (YES, THAT'S HOW DESPERATE I WAS) I OFFICIALLY CONTACTED THE DEALER WHERE I ORIGINALLY PURCHASED THE CAR FROM. THE DEALER PERFORMED A SERVICE CALLED 'AIR CONDITIONING DEODORIZING.' UNFORTUNATELY, FOR ME THE SERVICE MADE MY SYMPTOMS MUCH WORSE! IN ADDITION TO THE HEADACHES AND SINUS ISSUES, THE SERVICE CAUSED THE VERTIGO, CONFUSION, MEMORY, AND TREMORS. EVENTUALLY, I WAS REFERRED TO VW'S 'CUSTOMER CARE.' AFTER ONE CALL AND A FEW DAYS OF 'RESEARCHING' VW CONCLUDED THEY ARE NOT RESPONSIBLE AND WILL NOT TRY TO REMEDY THE SITUATION. AND NOW I'M STUCK WITH A CAR THAT IS LITERALLY MAKING ME SICK. VERY STRANGE THAT I DO NOT HAVE THESE SYMPTOMS WHEN SITTING IN OTHER NEW CARS. IN CONCLUSION, IF YOU HAVE CHEMICAL SENSITIVITIES OR HAVE VERY YOUNG CHILDREN WHO ARE MORE SUSCEPTIBLE TO THE EFFECTS OF VOLATILE ORGANIC COMPOUNDS (VOCS), DON'T BUY THIS CAR. SAVE YOURSELF AND THOSE YOU LOVE FROM THE HASSLE OF HEALTH ISSUES, DOCTOR'S VISITS AND DEALING WITH A COMPANY WHO SIMPLY, DOES NOT CARE.

• 09/06/2022· ENGINE

  I was driving vehicle and it began to stall. I was a block away from home and made it home turned it off. When I tried to turn it on it would not start. I had it towed where I was told that the engine was BLOWN at no fault of my own. At 119000. I am still paying on this vehicle and can’t even use it. Mechanic says it’s not even worth putting a new engine in. The money I would spend on it I might as well get a new vehicle. Replacing the engine would start at 9,000.00. VW NEEDS A RECALL on this. Mechanic says he sees this alot on this vehicle

• 09/02/2026· STEERING

  Ive had every now and then a steering wheel light come on then come off. Well today 9/1/26 I had lost all steering to my 2017 vw tiguan. The electronic power steering has failed and I believe this is a safety issue that needs to be addressed. And push for a recall to be made on these vehicles.

• 09/02/2021· POWER TRAIN

  The gas pedal stopped responding during high velocity highway drive. Luckily, I was able to steer the car safely to an emergency stop. I was able to shift gear to N and than to P but the car rocked violently when I tried to switch back to D. The car was towed and a mechanic inspection suggested that it's a transmission fail.

• 08/29/2026· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  A/C has been a consistent issue since I purchased this from Columbia SC- CarMax's dealership in 2022. I've replaced the compressor and valves, and no resolve. The car sucks up oil and the electrical system is wacky!

• 08/29/2025· FUEL/PROPULSION SYSTEM

  when was driven i lost power and got the ECU light and check engine light when scan for codes got fuel system and also car went into limp mode and had low fuel reading from live feeding and since have replaced the high pressure fuel pump and live reading are good now it still won’t start and won’t come out of limp mode

• 08/24/2021· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

• 08/23/2022· ELECTRICAL SYSTEM,AIR BAGS

  Clock spring failure. First symptom happened 2-3 months ago, my steering wheel radio controls and controls on my touch screen started randomly freezing or breaking. 3 months later, as I was turning my steering wheel, there was a cracking sound and my air bag light came on. The next day my car died but was able to be jumped by roadside assistance, unsure if the battery dying was related. The car was taken to a VW service station and was a confirmed clock spring failure, which I understand means the airbags will not deploy when/if needed. I was told it was not under warranty.

• 08/22/2023· STEERING,AIR BAGS

  Clock Spring - Crackling sound in steering wheel when turning right and left; airbag indicator

• 08/21/2022· TIRES

  Tires treads are peeling or shredded at 40.000 miles in left front driver side, rear driver side and right front passenger side I went to Costco tire and was advised to replace the tires for safety reasons

• 08/19/2018· STEERING,ENGINE

  WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

• 08/15/2019· UNKNOWN OR OTHER

  CAR WAS SHUT OFF, ON A SLIGHT INCLINE, NEGLECTING TO PUT THE GEAR SELECTOR IN PARK,BY USING THE START/STOP BUTTON. DRIVER BEGAN TO EXIT THE CAR AND NOTED IT WAS ROLLING FORWARD. DRIVER IMMEDIATELY PUT FOOT ON BRAKE PEDAL AND NOTED THE CAR WAS NOT IN PARK AND MOVED GEAR SELECTOR WHICH RESULTED IN NO FURTHER MOTION OF VEHICLE, CHECKING IT AGAIN THIS MORNING FOR CONFIRMATION, I FOUND THE PROBLEM REMAINS. NO MATTER WHAT GEAR IT IS SHUT DOWN IN ,OTHER THAN PARK, THE VEHICLE ROLLS FREELY. I HAD THOUGHT IT HAPPENED ONLY IF SHUT DOWN IN NEUTRAL, BUT IT IS ALL OTHER THAN PARK. THE PROBLEM WAS FIRST REALIZED IN A PARKING LOT, AND REPEATED THIS A FEW MINUTES AGO IN MY DRIVEWAY. I HAVE NO IDEA OF WHAT THE CAUSE MAY BE AND I REALIZE THAT THE GEAR SHIFT LEVER SHOULD BE PLACED IN PARK BEFORE SHUTTING THE CAR OFF. I DO THINK THOUGH ,THAT IT MAY BE BECAUSE OF THE START/STOP BUTTON. I THINK THAT WITH A KEY START THIS MAY NOT OCCUR. I ALSO THINK THOUGH, THAT THERE SHOULD BE SOMETHING DONE TO PREVENT ITS HAPPENING WHEN THE LEVER IS NOT PUT INTO PARK BEFORE SHUTOFF. A KEY CONTROLLED START/STOP MIGHT'VE PREVENTED THIS. (??)

• 08/13/2025· AIR BAGSCrash

  During a collision in which my vehicle was struck by another driver, the airbag warning light activated, my seatbelt locked in place, and white smoke with a strong electrical smell filled the cabin. No airbags deployed (frontal or side). There is now an "ERROR: Airbag" warning on my dashboard, and the seatbelt is completely locked. The vehicle currently has multiple open safety recalls for airbag systems, including frontal and side/window airbags. I am concerned that these recalls may be related to the malfunction experienced. This failure could have resulted in serious injury if the impact had been greater. I am requesting investigation and confirmation as to whether the non-deployment is related to known defects.

• 08/13/2022· AIR BAGS

  Approximately three months ago I was in my 2017 Tiguan, headed to have brunch with some close friends. Upon backing out of my garage, I turned the wheel and heard an odd clicking sound in my steering wheel/column. I made my way to meet my friends, only to find that my airbag light and tire pressure sensor had come on in my dash. Later on, I discovered I couldn’t use any of the controls on my steering wheel, and my horn wasn’t functioning. Thankfully I don’t use the car to travel much because I work from home, but there are times when I need to run errands. I researched the problem and the only conclusion I could reach was the clockspring was damaged. I have yet to take it to my garage because apparently, there is a shortage of the part needed. I have also read there was an initial recall on this part several years ago, but I’m concerned this is still an issue in these vehicles. I’m also concerned that because the part shortage, it won’t pass inspection. Something needs to be done to remedy this defect. It’s far too dangerous to let this go any longer.

• 08/10/2025· AIR BAGS

  Turning on the car I got a notification on my dash that says error airbag with the light icon.

• 08/01/2022· FUEL SYSTEM, GASOLINE

  The contact owns a 2017 Volkswagen Tiguan. The contact stated that while his daughter was starting the vehicle, she became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the N80 purge valve needed to be replaced. The vehicle was repaired. The manufacture was contacted but offered no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 55,780.

• 07/31/2023· AIR BAGS

  Airbag light went on at 56k miles. VW service told us it was a faulty airbag. I paid 2k to have passenger side airbag replaced. 500 miles later the airbag light came on again. I had VW service review the problem and this time they said it is the drivers side airbag. The car has never been in any accident. Airbags should last the life of the car and certainly not 57k miles.

• 07/27/2020· STRUCTURE

  WHILE DRIVING AT APPROX 30 MPH SLOWING DOWN FOR A RED LIGHT, ON A CITY STREET, THE PANORAMIC SUNROOF EXPLODED. NOTHING STRUCK THE CAR, NO OTHER TRAFFIC WAS WITHIN 200 YARDS, AND NOTHING ABOVE. IT SOUNDED LIKE A POP, THEN GLASS SHARDS FELL IN REAR PASSENGER SEATING AREA. NO ONE WAS INJURED. SUNROOF IS RAISED UP, INDICATING PRESSURE FORCED IT UP AS OPPOSED TO SOMETHING HITTING FROM ABOVE.

• 07/17/2022· ELECTRICAL SYSTEM,AIR BAGS

  I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking each time sounded like crumpling or breaking plastic when turning the steering wheel a certain way. When it finally broke each time it was like plastic snapping and the air bag light comes on and nothing on steering wheel works. No horn no nothing. The Volkswagen dealership has replaced my clock spring 3 times one of which Flow Volkswagen in Wilmington NC tried to charge us...did but eventually refunded when I provided documentation but told me I was going to have to pay for it all and charged me over $200 to tell me it was broken and parts were on backorder and I would have to wait until they came in but was also responsible for paying for all the repairs. This would have been the second time Flow Volkswagen in Wilmington o replaced my clock spring. Please help. I don't know what to do and I am nearing my annual inspection and cannot and will not pass because I have no horn.

• 07/17/2018· EXTERIOR LIGHTING

  REAR LIGHTS ARE NOT ADEQUATE. ILLUMINATION IS UNEVEN IN PATTERN.

• 07/13/2022· FUEL SYSTEM, GASOLINE,ENGINE

  The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.

• 07/11/2023· ENGINE

  The contact owns a 2017 Volkswagen Tiguan. The contact stated that after the vehicle had an oil change, oil leaked onto the driveway while the vehicle was parked. Additionally, the check engine warning light was illuminated while driving. The vehicle was taken to the dealer, where it was diagnosed that the valve covers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The VIN was unavailable.

• 07/11/2022· AIR BAGS,UNKNOWN OR OTHER

  Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time

• 07/02/2025· AIR BAGS,STRUCTURE

  The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.

• 06/27/2022· AIR BAGS

  Failed clock spring rendering driver's side airbag and horn inoperable. Car has been in for service since December 28, 2021, and no parts (clock springs) are available. The dealership wants to return the vehicle without operating airbag or horn.

• 06/26/2025· STEERING

  Steering rack and pinion failed. Lost power steering while driving. Failed part is inside no way to change part without changing whole steering rack and pinion.

• 06/22/2023· AIR BAGS

  2017 Volkswagen Tiguan airbag Clockspring has failed. Safety impact: airbags will fail to deploy if needed in the event of an accident. This is an ongoing issue with Tiguan’s and has been investigated in previous models. Part has not been inspected yet. No warning lights prior to a loud click in the steering column followed by an “Error: Airbags” notification on dash and airbag light coming on. Happened 6/18/2023

• 06/21/2024· ENGINE

  The contact owns a 2017 Volkswagen Tiguan. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who serviced the engine, and the check engine warning light was deactivated; however, the failure persisted. No further information was available. The contact stated that the vehicle also experienced excessive oil consumption. An oil consumption test was performed, and the vehicle failed the test. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.

• 06/20/2018· UNKNOWN OR OTHER

  RANDOMLY, WHEN ACCELERATING FROM A FULL STOP, THE CAR WILL MOVE A COUPLE OF FEET THEN LOSE ALL ACCELERATION POWER. STEPPING HARDER ON THE GAS PEDAL DOES NOT WORK. THE ONLY WAY TO GET THE CAR TO ACCELERATE IS TO ENTIRELY DISENGAGE AND RE-ENGAGE THE GAS PEDAL. THIS DOES NOT HAPPEN ALL THE TIME, NO LIGHTS OR WARNINGS COME ON AND NOTHING SHOWS UP WHEN THE REPAIR PEOPLE HOOK IT UP TO A COMPUTER. THIS IS A HUGE SAFETY FACTOR AS IT USUALLY HAPPENS WHEN TURNING LEFT (DOES NOT HAPPEN WHEN TURNING TO THE RIGHT. USUALLY, WHEN TURNING LEFT, A PERSON HAS TRAFFIC COMING AT THEM FROM THE RIGHT. I HAVE TRIED SEVERAL THINGS SUCH AS EASING ON THE ACCELERATOR, STEPPING QUICKER ON THE ACCELERATOR, EASING THEN STEPPING QUICKER, NOTHING SEEMS TO MATTER IT STILL JUST LOSES ALL PROPULSION AT RANDOM TIME BUT ONLY WHEN STARTING FROM A FULL STOP. THIS HAPPENS GENERALLY ON THE CITY STREETS AND ALWAYS FROM A FULL STOP. THIS BEGAN WHEN I GOT THE CAR (NEW, ONLY 27 MILES ON IT)

• 06/19/2026· AIR BAGS

  No crash or incident occurred. While starting the vehicle normally, the airbag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed fault code P0588 — driver side airbag igniter at resistance limit. The mechanic confirmed that all airbags are non-functional as a result of this fault. No accident, collision, or unusual event preceded this failure. The part failed during normal use and operation. This is the same component covered under Safety Recall 69P4, issued February 2017 for driver and passenger airbag igniters on 2017 Volkswagen Tiguan vehicles. My VIN was not included in that recall but is experiencing the identical failure. I purchased this vehicle certified pre-owned from a Volkswagen dealership in 2020. The Carfax report provided at purchase shows no record of any airbag recall service ever being performed on this vehicle. When I contacted VW Customer Care, they confirmed my vehicle has an extended clock spring warranty and directed me to a dealership for service. The existence of an extended warranty on this specific component suggests Volkswagen is aware of a defect population broader than the original recall. I am currently driving a vehicle with non-functional airbags, creating significant safety risk to myself and my family. I believe this recall should be investigated for expansion to additional 2017 Tiguan VINs experiencing the same failure.

• 06/15/2022· AIR BAGS

  Approximately three weeks ago I began to hear a clicking sound in the steering wheel when turning in either direction. Within two days I began to receive an error message that stated "error air bag". The airbag error icon displays on the console at all times. Two days ago, I went to use the horn and it does not work. Both these issues represent a significant safety issue. I do not feel safe driving the vehicle. The car is available for inspection upon request. A diagnostics was done at an independent dealer. Results, driver side airbag igniter issue, no communication between control unit and steering wheel. The car has not been inspected by manuf. police or insurance. Sudden onset of issues.

• 06/10/2025· ENGINE

  Timing chain and engine issues and repairs

• 06/10/2025· ENGINE

  timing chain repairs and replacement

• 06/07/2021· SERVICE BRAKES

  I was traveling down a road and my brake gave out, when i had it towed to the dealership they said the inside of the brake vacuume exploded???? I was driving with my daughter and we could not stop. I have never had brake issues with this car and we almost ended up being smashed in an intersection going downhill with no brakes I wrote to VW CEO and he never responded. They made me pay for this when it was not fair.

• 06/06/2018· AIR BAGS

  RECEIVED THE RECALL LETTER ON AIRBAG FROM VW. DEALERSHIP CONFIRMED THAT A RECALL PARTS NOT AVAILABLE FROM THE MANUFACTURER. RECEIVED THE CONFIRMATION LETTER FROM THEM AND ATTACHED IT. I HOPE THIS IS SUFFICIENT EVIDENCE TO SHIP MY CAR TO KOREA.

• 05/28/2019· POWER TRAIN

  WHEN DRIVING DOWN AN INCLINE ON THE ROAD, THE CAR WILL DOWNSHIFT SO HARD THAT THE RPMS WILL GO REALLY HIGH FOR A FEW SECONDS. I AM NOT SURE IF THIS IS NORMAL OR IF IT IS OK FOR THE ENGINE.

• 05/28/2019· SERVICE BRAKES

  THE ROTORS SEEM TO BE GRABBING WHEN STOPPING. I BOUGHT THE CAR WITH ALMOST 13000 MILES ON IT AND IT STARTED SHORTLY THERE AFTER. I THINK THAT IS TOO SOON FOR THIS SORT OF THING TO BEGIN.

• 05/27/2024· ENGINE

  My Tiguan does not have airbags, the tire sensors don’t work, none of the buttons on my steering wheel work. My turbo supercharger started failing and I had to spend $2,500 to fix it, which the car is not worth that plus the payments I make. The dealership says the airbags are on back order but won’t say when they’ll have it and that was over a year ago. It’s been inspected by a dealership and they won’t do anything about it.