2017 Tesla Model X 60D

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  TOUCH SCREEN EXTREMELY SLUGGISH, SOMETIMES UNRESPONSIVE DURING DRIVING TRIP, LOSING MANY ACTIVE SAFETY FEATURES SUCH AS FORWARD COLLISION WARNING, SIDE COLLISION WARNING, REAR VIEW CAMERA, ACTIVE NAVIGATION LEADING TO DISTRACTIONS FROM TRYING TO USE ALTERNATIVE HAND PHONE NAVIGATION. LOST SPEEDOMETER FUNCTION WHILE DRIVING AS SHOWN ON IMAGE BELOW MAKING DRIVING UNSAFE. IMAGE BELOW SHOWED DRIVING ON A CITY STREET WHILE BOTH CONTROL SCREENS CENTER AND DRIVER SIDE BECAME FROZEN LEADING TO PANICKING DISTRACTIONS. CAR OFTEN SLOW TO BOOT UP OR WAKE UP, TAKING SEVERAL MINUTES, IN ORDER TO BE DRIVABLE. THIS SITUATION MAY BECOME UNSAFE IN CASE OF REAL EMERGENCY REQUIRING TO DRIVE THE VEHICLE IMMEDIATELY

• 12/29/2017· SUSPENSION,AIR BAGS

  HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27010294&ROWNUMBER=13&LOADRECENT=TRUE THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE AIR-BAGS HAVE DEPLOYED BECAUSE THE CAR STOPPED ABRUPTLY WHEN ALL FOUR WHEELS JAMMED UP IN THE WHEEL WELLS. THERE IS NO COLLISION DAMAGE. THE ONLY DAMAGE TO THE CAR IS SELF INFLICTED DUE TO THE SUSPENSION COLLAPSE. PLEASE INVESTIGATE THE REASONS FOR THESE FREQUENT FAILURES IN ALMOST NEW CARS. IN THIS THREAD AN OWNER REPORTS A PROBLEM WITH THE AIR SUSPENSION IN A BRAND NEW CAR: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-MODEL-S-100D-BROKEN-IMMEDIATELY-AFTER-I-TOOK-DELIVERY.104956/ SNIP** NOT 3 MINUTES INTO MY FIRST DRIVE, I WAS MET WITH AN ERROR ON THE DASHBOARD AND CENTER SCREEN THAT SAID "AIR SUSPENSION NEEDS SERVICE, CONTACT TESLA SERVICE". I DECIDED TO DRIVE BACK TO THE DELIVERY CENTER AND SHOW THEM, BUT THEY WEREN'T ABLE TO FIX IT. SO 30 MINUTES INTO OWNERSHIP OF MY BRAND NEW 100D AND I WAS ALREADY DRIVING IT TO THE SERVICE CENTER. THEY TOOK THE CAR AT AROUND 4 PM AND IT'S 10:30 AM THE NEXT DAY AND HAVEN'T HEARD BACK YET.** PLEASE NOTE THAT I AM REPORTING THESE SUSPENSION COMPLAINTS IN THE INTERESTS OF PUBLIC SAFETY. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS BUT MY CORRECT NAME AND EMAIL ADDRESS IS SUPPLIED. I HAVE BEEN INFORMED THAT IT IS LEGITIMATE FOR A NON OWNER AND NON USA RESIDENT TO FILE COMPLAINTS. THANK YOU. CONCERNED CITIZEN. *TR

• 12/27/2019· SUSPENSION

  HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61279099/PHOTOS IT HAS NOT BEEN IN A CRASH, NO DAMAGE TO THE BODYWORK AND NO AIR-BAGS DEPLOYED. THE REASON THAT IT IS AN INSURANCE WRITE OFF IS THAT THE AIR SUSPENSION HAS COLLAPSED FORCING THE WHEELS UP INTO THE ARCHES AND DAMAGING THE WEEL WELL LINERS. THE LUDICROUS THING IS THAT TESLAS DO NOT HAVE ANY LIMIT STOPS ON THE AIR SUSPENSION. A SIMPLE AIR LEAK CAN CAUSE THIS FAILURE WHICH IN MANY CASES IT THEN RESULTS IN THE WHEEL JAMMING UP AND WRENCHING OFF THE SUSPENSION TWIGLETS. WHAT ARE YOU WAITING FOR? HOW MANY MORE DEATHS DO YOU NEED? ARE YOU GUYS JUST SCARED OF ELON MUSK? I'M NOT. YOURS IN DISGUST KEEF

• 12/20/2024· BACK OVER PREVENTION

  The rear camera failed as I tried to reverse into a parking spot. the whole system froze up and took over 20+ second to finally load happened twice in one day

• 12/19/2023· ELECTRICAL SYSTEM

  The component that is not working on my car is the intermittent windshield wipers. The issue is that the intermittent wipers do not come on in eaither of the 2 low settings. The wipers only work in the steady low and high settings. When it is just misty out or a light rain, you have to manually push the button at the end of the stalk to give a swish of the wipers. If you are on the steady low setting, it is too much and the wipers squeak on the widsheild. I originally brought this into my Tesla service center in October and they told me that this would be fixed in a firmware update. I have followed up a few times as the update never came and today I am back at the service center and they have told me that they are still waiting for this problem to be addressed and that I should just use the other low and high speed wipers to clear the mist. It is now the end of December, almost 3 month later.This is not safe and should be addressed right away.

• 12/19/2020· UNKNOWN OR OTHER

  THE LARGE SCREEN IN MY TESLA OCCASIONALLY GOES COMPLETELY BLACK AND STOPS FUNCTIONING. WHEN THIS HAPPENS MY REAR VIEW/ BACK UP CAMERA GOES BLACK, MY HEATING AND AIR CONDTITIONING SHUTS OFF, MY RADIO AND BLUE TOOTH SHUTS OFF. I CAN STILL DRIVE THE CAR BUT IS VERY LIMITED. THIS CAN LAST FOR 5 MINUTES OR UP TO 15 MINUTES. I CANNOT PREDICT WHEN THIS WILL HAPPEN. SOMETIMES IT HAPPENS MULTIPLE TIMES DURING THE SAME DAYS, OTHER TIMES A WEEK WILL GO BY WITHOUT IT HAPPENING. TESLA CONTACTED ME ABOUT THIS AND OFFERED A FIX: THEY WOULD UNDER WARRANTY INSTALL A NEW EMMC CHIP AND THAT THIS WOULD SOLVE THE PROBLEM. I DID THIS, TESLA HAD MY CAR FOR A WEEK AND THEY PERFORMED THE FIX. IT DID NOT WORK AND MY SCREEN CONTINUES TO MALFUNCTION, IT IS VERY UNSETTLING. THIS CAN, AND HAS HAPPENED MULTIPLE TIMES WHEN I AM: DRIVING ON THE HIGHWAY, DRIVING THROUGH MY NEIGHBORHOOD, DRIVING WITH MY KIDS IN THE CAR, AND WHEN I FIRST START THE CAR UP IN THE MORNING. I HAVE ATTACHED 2 PHOTOS I TOOK WHEN THIS HAPPENED 2 SEPARATE TIMES IN THE LAST 24 HOURS. BOTH TIMES I WAS DRIVING WHEN IT OCCURRED . THIS IS AFTER I HAVE HAD THE REPAIR THAT WAS SUPPOSED TO FIX THIS PROBLEM.

• 12/18/2023· SUSPENSION

  I'm including a picture to go with a complaint I entered a few weeks ago. I took the vehicle to a repair shop that removed a broken bolt that Tesla said sheared off. more than 50% of the bolt was still in the cradle. The bolt snapped in a place where Tesla had a notch circling the bolt which made it weak at that point. I had the repair shop replace both of them with Tesla-approved bolts that are identical to the bolt that snapped. It appears that this was intentional and the repair shop indicated that there was no obvious reason the bolt needed to be scored around the circumference.

• 12/16/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  ON MULTIPLE OCCASSIONS (SOMETIMES WHILE STATIONARY AND SOMETIMES WHILE MOVING), THE MEDIA CONTROL UNIT (MCU) HAS BECOME INOPERABLE. IF IT OCCURS PRIOR TO A TRIP, THIS MEANT THE VEHICLE WOULD NOT DRIVE FOR THE SEVERAL MINUTES IT TAKES TO PERFORM A RE-BOOT. WHEN IT OCCURRED WHILE DRIVING, IT MEANT THAT THE FOLLOWING SYSTEMS COULD NOT BE USED AND/OR ADJUSTED: THE REAR VIEW CAMERA, THE RADIO VOLUME, THE TEMPERATURE CONTROL, THE NAVIGATION SYSTEM, AND POSSIBLY OTHERS. I HAVE PROVIDED TESLA WITH TIME STAMPS OF ALMOST ALL FAILURE EVENTS AND TAKEN THE VEHICLE TO THEIR SERVICE CENTERS 3 DIFFERENT TIMES. ALTHOUGH AN ASPECT OF THIS MCU (THE "EMMC") IS KNOWN TO BE DEFECTIVE AND THE VEHICLE IS UNDER WARRANTY, TESLA HAS REPEATEDLY REFUSED TO REPLACE THE MCU. INSTEAD THEY HAVE, ON THE LATEST SERVICE APPOINTMENT, INDICATED THERE ARE "FPGA ERRORS" AND THERE IS A "FIRMWARE BUG" THAT IS CAUSING THE PROBLEM AND THAT THIS FIRMWARE BUG WILL BE ADDRESSED WITH A PENDING FIRMWARE UPDATE. IN THE MEANTIME, THEY SUGGEST PERFORMING A "RE-BOOT" OF THE SYSTEM EVERY TIME IT FAILS. I AM WORRIED THAT THIS MAY CAUSE FOR AN UNSAFE DRIVING SITUATION AND HOPE THAT THE NHTSA WILL COMPEL TESLA TO RECALL VEHICLES FROM THIS ERA (FROM WHICH THE MCUS ARE KNOWN TO BE DEFECTIVE).

• 12/13/2021· EXTERIOR LIGHTING

  My headlights always tuned on automatically whenever the windshield wipers would turn on as required by Florida law. After a software update a few months ago, this functionality is no longer occurring. I must now manually turn on the headlights if it is raining and my windshield wipers turn on. I reported this to my local Tesla Service Center, and they were aware of the issue and stated that a future software update would correct this issue and return the functionality. I am still waiting for this to be corrected. Not only does this lead to a safety issue, but it also violates state law if the wipers turn on in the rain and the lights do not. Please note that I received a software update (2021.44.5) last night and this issue is still not corrected or addressed.

• 12/13/2021· EXTERIOR LIGHTING,VISIBILITY,BACK OVER PREVENTION

  The contact owns a 2017 Tesla Model X. The contact stated that while driving at various speeds, the center display would inadvertently turn blank or reset on its own. The contact stated that the rear-view camera would inadvertently turn blank and the center display would take more than five minutes to reset while driving. The contact also stated that the audio sound of the vehicle would fail to work, including the turn signal beeping sound. The vehicle was taken to a Tesla service center who reset the software; however, the failure had been reoccurring while driving. The vehicle was taken to a second Tesla service center, Tesla (320 W Golf Rd, Schaumburg, IL 60195) several times and the software was reloaded; however, the failure persisted. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not repaired. The approximate failure mileage was 19,000. Parts distribution disconnect. Consumer stated it appears the chips are available, and Tesla has chosen to sell an upgrade rather than comply with the recall.

• 12/13/2021· SUSPENSION

  I bought Model X in 2017. Soon the suspension system failed and they had to replace the whole system. Again in Dec,2021 the whole system failed. I was given a quote for $5000 for replacing the compressor and the suspension. When they replaced the whole system back in 2019 I told them the car doesn't seem fine with suspension but they said they will extend the warranty if anything happens to it. But they didn't note that in the system and now they said replaced parts has only 1 year warranty and I have to pay out of pocket for the suspension in 2021.

• 12/12/2023· SEAT BELTS

  Middle row center seat seatbelt won’t retract

• 12/11/2021· ELECTRICAL SYSTEM

  Screen goes blank from time to time. Takes a long time for the car to power on.

• 12/08/2021· STEERING,BACK OVER PREVENTION

  The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

• 12/08/2017· SUSPENSION

  HERE IS A MODEL X IN A JUNKYARD IN UNITED KINGDOM: HTTPS://WWW.COPART.CO.UK/LOT/47617487/PHOTOS THE AUCTION LISTS THE CAR AS HAVING SUSPENSION DAMAGE. THE SUSPENSION HAS COLLAPSED ON ALL 4 WHEELS. AIR-BAGS HAVE DEPLOYED AND THERE IS SOME DAMAGE TO THE BODYWORK. IT IS EXTREMELY LIKELY THAT THE CAUSE OF ALL THE DAMAGE WAS A CASE OF TESLA SUSPENSION COLLAPSE. OWNERS HAVE BEEN DECEIVED INTO THINKING THEY ARE DRIVING ONE OF THE SAFEST CARS IN THE WORLD. REALITY IS THAT THESE CARS ARE INVOLVED IN VERY MANY CRASHES CAUSED BY MECHANICAL FAILURES AND THAT THE CAR SHATTERS LIKE AN EGGSHELL IN A SERIOUS CRASH. PLEASE TAKE ACTION TO PREVENT MORE DEATHS AND INJURIES. THANK YOU. CONCERNED CITIZEN

• 12/07/2020· UNKNOWN OR OTHER

  REAR BACKUP CAMERA NO LONGER USABLE AT NIGHT SINCE TESLA UPGRADED THE SOFTWARE/MCU2 COMPUTER SYSTEM.

• 12/07/2020· ELECTRICAL SYSTEM

  I TOOK POSSESSION OF A USED TESLA 2017 MODEL X DIRECTLY FROM TESLA USED SALES ON SATURDAY 11/28. WITHIN 2 DAYS (BY MON 11/30), THE CENTRAL CONSOLE/COMPUTER WENT COMPLETELY BLACK AND THE CAR LOST ALL ABILITY TO SELF-DRIVE, USE MEDIA, CLIMATE CONTROL, LIGHTING, AND, FROM A MOST CONCERNING SAFETY STAND-POINT, ALL CAMERA INCLUDING REAR-VIEW. THIS PROBLEM WAS REPORTED TO TESLA ON 12/1 AND NO SOLUTION HAS BEEN FORTHCOMING. IN SCANNING THE INTERNET, THIS SEEMS TO BE A SERIOUS REOCCURING PROBLEM WITH THE CENTRAL MCU COMPUTER CONSOLE. THE CAR IS DRIVE-ABLE BUT WITHOUT SAFETY PRECAUTIONS OR FUNCTIONALITY IN EVEN THE MOST BASIC OF OPERATIONS.

• 12/06/2017· SUSPENSION

  HERE IS A MODEL X IN THE JUNKYARD:HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=38&LOADRECENT=TRUE IT HAS BEEN INVOLVED IN A MAJOR FRONT END COLLISION AND IS LISTED AS BIO-HAZARD WHICH MEANS THAT OCCUPANTS HAVE BEEN INJURED. THE FRONT END IS BADLY DAMAGED BUT THE REAR END OF THE CAR IS COMPLETELY UNDAMAGED EXCEPT FOR THE FACT THAT THE LH BACK WHEEL HAS GONE TOTALLY WHOMPY. IT IS EXTREMELY LIKELY THAT THE WHOMPY WHEEL WAS THE CAUSE OF THE CRASH AND NOT SIMPLY A RESULT OF IMPACT DAMAGE. THE WHEEL AND TIRE ARE COMPLETELY UNDAMAGED AS IS THE REAR OF THE CAR. IT IS ALMOST IMPOSSIBLE THAT THE WHOMPY WHEEL WAS CAUSED BY AN IMPACT SINCE THE WHEEL WOULD BE EXPECTED TO BREAK BEFORE THE SUSPENSION FELL APART IF THE SUSPENSION WAS BUILT TO NORMAL AUTOMOTIVE STANDARDS. PLEASE DO NOT CONTINUE TO GIVE TESLA THE BENEFIT OF THE DOUBT. A RECALL FOR THESE FRAGILE AND DEFECTIVE SUSPENSION COMPONENTS IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION. SPEED AND INJURIES ARE AN APPROXIMATION BASED UPON THE PHOTOGRAPHIC EVIDENCE. VEHICLE IS AVAILABLE FOR INSPECTION AT THE JUNKYARD.

• 12/04/2020· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  TOUCHSCREEN FAILURE IN EITHER COMPLETE BLACK SCREEN OR UNRESPONSIVE DURING DRIVING. IN ADDITIONAL, PARTIAL FUNCTION LOSS OF THE INSTRUCTION PANELS IN THE MEAN TIME. THIS IS HAPPENING ONCE EVERY FEW MONTHS THAT FORCE ME HAVE TO STOPPED ON THE ROAD TO REBOOT/DEEP REST THE SYSTEM. WHEN ITS FAILED I LOSS VIEW OF REAR CAMERA, CANNOT OPERATE HVAC (DEFOGGING) LIGHT, AND LOSS OF THE PARKING ASSISTANT SUPPORT. FURTHERMORE I SUSPECT THIS DEFECTS ALSO RENDERS MY INTERNAL WEB BROWSER UNUSABLE AND COVERTLY LOSING OF NAVIGATION VOICE PROMPT. I AWARE THE CAUSE OF THIS ISSUE FROM NHTSA INVESTIGATION EA-20-003. HOWEVER, WHEN CONTACT TESLA FOR THIS ISSUE THEY SIMPLY REFUSE TO FIX THE DEFECTS EMMC CITING I HAVE TO PROVIDE SPECIFIC DATE AND TIME OF FAILURE, WHICH IS UNREASONABLE UNLESS THE DRIVER IS ALREADY AWARE THE DETAIL OF THIS DEFECTS AND TAKING SPECIFIC NOTE FOR THE OCCURRENCE. HOWEVER, I LUCKILY MADE A NOTE FOR THE OCCURRENCE AT THE TIME, BUT TESLA STILL REFUSE TO REPLACE THE DEFECTS UNIT CITING THEY LOSS THE LOG OF MY INCIDENT. THEN, THEY PUSHED A SOFTWARE UPGRADE SIMPLY DEFER THE PROBLEM FROM HAPPENING. FURTHERMORE, IN THIS PANDEMIC SITUATION, MANY PEOPLE ARE TRYING TO AVOID OF GOING OUT AS MUCH AS POSSIBLE. MY POINT IS THEIR DEFECTS ALREADY CAUSE MATERIALIZED DAMAGE TO THE EMMC, WHICH HAS A FIXED LIFESPAN FOR THE CYCLE OF WRITES. IT SHOULD BE REQUIRED A RECALL FOR THESE DEFECTS DEVICE WILL FAILED SOONER OR LATER.

• 12/04/2019· SUSPENSION

  HERE IS A MANGLED MODEL X IN THE AUCTION YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34406683&ROWNUMBER=25&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT MIGHT POSSIBLY HAVE BEEN JUST AN UNFORTUNATE ACCIDENT....BUT, THE DEVIL IS IN THE DETAIL. LOOK CLOSELY AT THE RIGHT HAND BACK WHEEL. THE TREAD IS COMPLETELY WORN AWAY. THE TIRE IS PEELED OFF THE WHEEL. SOMETHING HAS SPEARED INTO THE TIRE AND WHEEL AND PEELED THEM BACK OVER A QUARTER OF THE CIRCUMFERENCE. THIS CERTAINLY HAS THE APPEARANCE OF YET ANOTHER FAILED SUSPENSION THAT HAS CAUSED A SELF-INFLICTED INJURY TO THE TESLA. I AM FINDING IT VERY DIFFICULT TO UNDERSTAND WHY THERE HAS NOT BEEN A FORMAL INQUIRY INTO THESE ALARMINGLY COMMON TESLA SUSPENSION FAILURES. PLEASE TAKE ACTION. THANK YOU. KEEF

• 12/03/2023· SEAT BELTS

  The second row center seat has a seatbelt that has failed. The seatbelt will not retract and is completely inoperative. I contacted Tesla about this issue and they said that it is not covered under warranty and they want to charge me $1,133.00 to repair it. I cannot afford this, and I believe the manufacturer should repair this defect free of charge since this vehicle is only 5 years old.

• 12/01/2017· SUSPENSION

  HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26708909&ROWNUMBER=2&LOADRECENT=TRUE NO AIR BAGS HAVE DEPLOYED WHICH MEANS THAT IT HAS NOT BEEN INVOLVED IN A MAJOR COLLISION. THE ENTIRE FRONT SUSPENSION HAS BEEN RIPPED OFF. THIS LOOKS LIKE ANOTHER CASE OF SELF INFLICTED INJURY CAUSED BY THE FLIMSY SUSPENSION BEING UNABLE TO COPE WITH THE FORCES GENERATED BY THIS HEAVY AND POWERFUL CAR. PLEASE INVESTIGATE THE REASON FOR SO MANY OF THESE CARS SIMPLY FALLING TO BITS ON THE HIGHWAYS. THANK YOU. CONCERNED CITIZEN FILING THIS COMPLAINT IN THE PUBLIC INTEREST.

• 11/30/2020· STEERING,SUSPENSION,POWER TRAIN

  I'M NOT FROM THE US, BUT WANT TO LET YOU KNOW THAT THERE ARE ALSO SAFETY PROBLEMS WITH MODEL X CARS IN EUROPE. MY CAR, A TESLA X FROM APRIL 2017 WITH 93.682 KILOMETERS DRIVEN BROKE DOWN WITH A BROKEN SUSPENSION PART. THE WHEEL WAS MOVING FOR- AND BACKWARDS COMPARED TO THE VEHICLE. TESLA CALS THE PART FORE LINK ASSY LH (1041570-00-B). WHEN PARKING THE CAR IN REVERSE, THE FRONT A THE CAR CAME UP FOR 5 CENTIMETERS. IT HAPPENED ALSO DRIVING SLOWLY FORWARD. THE BIG RING ON THE END OF THIS PART (THE SITE THAT IS CONNECTED CLOSE TO THE WHEEL) WAS COMPLETELY TORN OPEN. TESLA ALSO HAD TO REPLACE THE LEFT AND RIGHT FR SUSP AFT LINK ASSY BECAUSE OF "WEAR AND TEAR". UPPER CONTROL ARM WERE ALREADY REPLACED IN JUNE 2020. REAR MOTOR REPLACED JANUARI 2018, ELECTRONICS FOR OPENING FRONT DOORS REPLACED IN MARCH 2020, NEW POWER STEERING APRIL 2020. I LIKE YOU TO INVITE THE ALSO LOOK AT SUSPENSION SAFETY ISSUES IN EUROPE WITH THE MODEL X AND S. THESE ISSUES HAVE NOTHING TO DO WITH ROAD CONDITIONS, WE HAVE VERY NICE SMOOTH ROADS HERE IN THE NETHERLANDS. I MADE A VIDEO OF THE MOVEMENT OF THE FRONT LEFT WHEEL.

• 11/29/2019· SUSPENSION

  HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56259179/PHOTOS IT HAS NOT BEEN IN A CRASH, NO AIRBAGS HAVE BEEN DEPLOYED. THE ONLY SLIGHT PROBLEM IS THAT THE BACK WHEEL HAS GONE TOTALLY WHOMPY. WHY NO RECALL? ANY OTHER MAKE OF CAR THAT HAD EVEN A SMALL NUMBER OF SUCH SUSPENSION BREAKAGES WOULD HAVE BEEN RECALLED LONG AGO. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. KEEF

• 11/29/2019· SUSPENSIONCrash

  MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/57745099/PHOTOS BACK SUSPENSION FALLEN TO BITS. WHEEL AND TIRE HARDLY DAMAGED AT ALL. WHEN'S THE RECALL?

• 11/27/2020· STEERING,STRUCTURE,SERVICE BRAKES

  WHEN THE CAR IS PARKED THEN PUT IN REVERSE, THE CAR MAKES A LOUD CRACKING NOISE. I WAS TOLD IT WAS BRAKES THAT WERE CLEANED UP BUT STILL MAKE A LOUD NOISE.

• 11/20/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  VEHICLE NOT ABLE TO SUPERCHARGE DUE TO SALVAGE TITLE, VEHICLE WAS ABLE TO SUPERCHARGE FOR A YEAR AND TURNED OFF WITH OUT NOTICE OR WARNING. VEHICLE HAS NOT SUSTAINED DAMAGE TO HIGH VOLTAGE COMPONENTS AND PASSED TESLA HIGH VOLTAGE SYSTEM INSPECTION. NOTIFIED SUPERCHARGING IS PERMANENTLY DISABLED FOR BOTH TESLA AND THIRD PARTY DC FAST CHARGING MAKING IT IMPOSSIBLE TO RODE TRIP ON THE VEHICLE. I ATTACHED INVOICES FOR PAYED CHARGING VEHICLE NOW NOT SUPERCHARGING DISABLED.

• 11/20/2020· UNKNOWN OR OTHER,BACK OVER PREVENTION

  MAIN CENTRAL DISPLAY FREEZING, UNRESPONSIVE.AFFECTS RADIO, REAR VIEW CAMERA ALERT WARNING SOUNDS. REQUIRES TO REBOOT FOR IT TO WORK. NEWER MODEL WAS EQUIPPED WITH 64GB MEMORY CARD TO SOLVE THE ISSUE (CURRENTLY HAS 8GB). HAS HAPPENED IN MLTIPLE OCASIONES.

• 11/19/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE MCU ON THE VEHICLE HAS ISSUES WITH IT SHUTTING DOWN AND GOING BLANK. ALSO MANY MCU FUNCTIONS AREN'T ABLE TO BE USED DURING THESE PERIODS. THERE'S BEEN TIMES A RESET DOESN'T RESOLVE THE ISSUE AND TESLA HAD TO FIX THE VEHICLE. TESLA ISSUED A WARRANTY ADJUSTMENT PROGRAM TO ADDRESS THIS ISSUE. THE ISSUES I'M EXPERIENCING ARE CONSISTENT WITH THIS NOTICE, BUT THEY ARE REFUSING TO RESOLVE THE ISSUE AS STATED IN THE NOTICE. HTTPS://WWW.TESLA.COM/SUPPORT/ADJUSTED-COVERAGE-PROGRAM?REDIRECT=NO&UTM_SOURCE=ITERABLE&UTM_MEDIUM=EMAIL&UTM_CAMPAIGN=WARRANTY_ADJUSTMENT_PROGRAM&UTM_CONTENT=OWNERSHIP&UTM_LOCALE=EN_US&UTM_TERM=20Q4 IN THE PHOTOS SUBMITTED IT PROVIDES TESLA'S DECLINING TO REPAIR THE EMMC, AND TESLA'S ACKNOWLEDGMENT THAT MY ISSUES ARE CONSISTENT TO THEIR NOTICE. THE VIDEO EVIDENCE IS TOO LARGE TO SEND HERE, BUT I CAN SEND THE VIDEO IF NEEDED.

• 11/18/2023· SUSPENSION

  On or about August 27, 2023, I heard a loud noise as I was pulling out of a parking spot with my wheel turned to the left. As I drove away and over bumps, I heard loud metal-to-metal sounds coming from the front of the car. I scheduled an appointment with a Tesla service center and took it to them on September 8th, 2023. They found that a bold had sheared in half on the front stabilizer bar. They said it wasn't a manufacturer defect however I disagreed and requested it to be repaired out of warranty at their expense to make it safe and to put a stronger bolt on this time, but they refused. There were no warning lights before this occurred. I had my attorney send them a letter to persuade them to fix it however they have not responded in two months. The vehicle is a safety risk and I have found that this has occurred to other Tesla Model X owners. There is a class action lawsuit in California and Oregon for Tesla Model S and Model X suspension issues. The same car had premature wear of the upper control arm ball joints and the axle shafts have been replaced twice due to Tesla's admission of bad design and manufacturing. I have safety issues with the Fore Links and Aft Links as well.

• 11/17/2020· ELECTRICAL SYSTEM

  MCU AND TOUCHSCREEN ARE EXTREMELY SLOW TO RESPOND AND NEED CONSTANT REBOOTS TO UNFREEZE. I SPOKE TO TESLA SERVICE ABOUT REPLACING THE MCU OR THE EMMC UNDER THEIR NEW WARRANTY PROGRAM BUT THEY KEEP TELLING ME THEY HAVE TEMPTED INTO THE CAR AND FIXED THE ISSUE BY CLEARING THE MEMORY. IT'S A TEMPORARY FIX AS THE ISSUE RETURNS IN A FEW DAYS.

• 11/17/2020· ELECTRICAL SYSTEM

  THE MCU IS NOT STARTING UP

• 11/16/2020· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  VEHICLE CENTRAL TOUCHSCREEN RANDOMLY "REBOOTS" EVEN WHILE DRIVING. SCREEN WILL GO BLACK AND TAKE 2-5 MINUTES TO POWER BACK ON. SCREEN ALSO FREEZES UP WITH INCREASING REGULARITY (SEVERAL TIMES A WEEK) FORCING MANUAL REBOOT. WHEN REBOOTING BACKUP CAMERA, AND AUDIBLE PARKING SENSOR CHIMES ARE DISABLED. ALSO TURN SIGNAL NOISE INDICATOR IS DISABLED. DATE OF INCIDENT IS TODAY'S DATE BUT ISSUE HAS BEEN ONGOING AND INCREASING IN FREQUENCY FOR THE PAST 12 MONTHS.

• 11/16/2020· EXTERIOR LIGHTING

  THE TOUCHSCREEN WENT BLACK WHILE DRIVING CAUSING THE LIGHTS TO GO OUT. THE SCREEN HAS GONE OUT MULTIPLE TIMES OVER THE PAST 6 WEEKS REQUIRING REBOOTING. EACH TIME THE SCREEN GOES OUT MORE FEATURES ARE AFFECTED.

• 11/14/2019· STEERING

  WE HAVE 2 MODEL X VEHICLES. THE 2017 X100D DEVELOPED SERIOUS BUMPING AND GRINDING ISSUES IN ITS LEFT FRONT STEERING RACK ASSEMBLY DURING SLOW TURNS. IT NEEDED TO BE REPLACED. THERE WAS ZERO INDICATION OF DAMAGE TO THE VEHICLE OR IMPACT TO THE VEHICLE FROM OUTSIDE FORCES. THERE WAS A LESS-THAN-PIN SIZED PUNCTURE TO THE RUBBER BOOT, VISIBLE ONLY BY SEVERELY STRETCHING THE RUBBER APART, AND THE LUBRICATING OIL WAS GONE. TESLA SERVICE CLAIMED THE PINHOLE SIZED DAMAGE TO THE STEERING RACK'S RUBBER BOOT WAS CAUSED BY OUTSIDE FORCES. I WAS CHARGED $1,600.00. GIVEN TESLA'S MODEL S RECALL FOR THE SAME ISSUES, I RETAINED THE MALFUNCTIONING STEERING RACK AND HAD IT INSPECTED BY 2 INDEPENDENT AUTO REPAIR SHOPS: WHEELWORKS AND AAMCO. IN BOTH CASES, WITHOUT REMOVING THE BOOT, THE OPINION OF BOTH AUTO REPAIR SHOPS WAS THAT THE PIN HOLE DAMAGE TO THE BOOT COULD DEFINITELY NOT HAVE BEEN CAUSED BY EXTERNAL FORCES. THE DAMAGE COULD ONLY HAVE RESULTED FROM INTERNAL DAMAGE TO THE STEERING COLUMN JOINT SPINNING OUT A SHARD OF STEEL, AND SUBSEQUENT EXTREMELY SLOW DRAINAGE OF THE LUBRICATING OIL. THIS TESLA HAD ITS 2 YEAR SERVICE PERFORMED ABOUT 6 MONTHS AGO. TWO DAYS AFTER THIS STEERING ASSEMBLY REPAIR ISSUE, THE TESLA WAS AGAIN BACK IN THE REPAIR SHOP BECAUSE OF A LOUD CREAKING NOISE COMING FROM THE RIGHT FRONT END. TESLA MECHANICS ORIGINALLY THOUGHT IT WAS A CREAKING SEAT, AND THEN THOUGHT IT WAS A CREAKING SUSPENSION. IT WAS ULTIMATELY DETERMINED THAT THE PROBLEM WAS THE RIGHT FRONT UPPER BALL JOINT. THERE WAS NO LUBRICATING OIL IN THE PROTECTIVE BOOT, AND NO DAMAGE TO THE BOOT. THE BALL JOINT NEEDED TO BE REPLACED. THIS BALL JOINT WAS REPAIRED UNDER WARRANTY, YET TESLA PERSISTS IN REFUSING TO REIMBURSE FOR THE $1,600.00 STEERING ASSEMBLY REPLACEMENT NECESSITATED BY THE SAME ABSENCE OF LUBRICATING OIL, SIMILAR AGAIN TO THE MODEL S RECALL.

• 11/13/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2017 TESLA MODEL X. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY IN THE GARAGE AND ATTEMPTING TO START-UP THE VEHICLE, THE INSTRUMENTAL PANEL WAS INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 11/12/2020· SUSPENSION

  HERE IS A 2017 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38034265?ROWNUMBER=2 THE LH BACK WHEEL HAS GONE WHOMPY. ELON MUSK CALLS THIS "CHINA SYNDROME" BECAUSE IT ONLY HAPPENS IN CHINA DUE TO BAD ROADS AND BAD DRIVERS. THIS TESLA WENT WHOMPY IN CALIFORNIA. YOU KNOW WHAT TO DO. DEMAND A RECALL! THANKS IN ADVANCE KEEF

• 11/12/2017· SUSPENSIONCrash

  HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=51&LOADRECENT=TRUE IT HAS BEEN IN A FRONT END COLLISION AND HAS BIO-HAZARD STICKERS INDICATING THAT OCCUPANTS HAVE BEEN INJURED. THE FRONT END IS BADLY DAMAGED BUT THE BACK END OF THE CAR IS UNTOUCHED EXCEPT THAT THE BACK LEFT WHEEL IS CANTED OVER AT AN ANGLE MEANING THAT THE SUSPENSION IS BROKEN. THE WHEEL AND TIRE ARE UNDAMAGED SO IT IS HIGHLY UNLIKELY THAT THE SUSPENSION WAS BROKEN BY IMPACT DAMAGE. AS CAN BE SEEN FROM THE PHOTOGRAPHS OF THE FRONT END THE TESLA WHEELS ARE RELATIVELY FRAGILE AND WOULD BE EXPECTED TO FAIL BEFORE THE SUSPENSION DID. BROKEN TESLA SUSPENSIONS HAVE SOMETIMES CAUSED RUPTURED BRAKE HOSES. IT IS POSSIBLE THAT MAY HAVE BEEN A FACTOR IN THIS CRASH. THESE SAME SUSPENSION FAILURES ARE HAPPENING REPEATEDLY. PLEASE INVESTIGATE CONCERNED CITIZEN. NAME AND ADDRESS SUPPLIED.

• 11/06/2017· SUSPENSION

  HERE IS A RECENTLY UPLOADED VIDEO IN WHICH A TESLA OWNER COMPLAINS OF EXCESSIVE VIBRATION FROM THE FRONT WHEELS OF HIS MODEL X: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JKCQL5L-NJ4 HE IS ON THE PHONE TO TESLA WHO ADVISE THAT ENGINEERING IS WORKING ON THE PROBLEM BUT THERE IS NOT YET A FIX AVAILABLE. HE IS ASSURED THAT THE CAR IS PERFECTLY SAFE TO DRIVE (YEAH..RIGHT!). GIVEN THE LARGE NUMBER OF CARS THAT HAVE EXPERIENCE SUDDEN BREAKAGE OF SUSPENSION COMPONENTS I BELIEVE THAT AT THE VERY MINIMUM THE CAR SHOULD BE TAKEN IN FOR A SAFETY INSPECTION. IF AN OWNER REPORTS ABNORMAL VIBRATION IT IS UTTERLY RECKLESS TO TELL THAT CUSTOMER IT IS NOTHING TO WORRY ABOUT. THERE IS NO GUARANTEE THAT THE CAR WILL NOT SOON EXPERIENCE A CATASTROPHIC FAILURE. NO OTHER CAR-MAKER WOULD BE FOOLISH ENOUGH TO PLACE LIVES AT RISK IN SUCH A FASHION. COMMENTS ON THAT VIDEO PROVE THAT OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM. PLEASE TAKE ACTION IMMEDIATELY. THANK YOU. CONCERNED CITIZEN.

• 11/04/2022· ELECTRICAL SYSTEM

  MCU failure. Same symptoms as a failure of the mcu1, although mine was upgraded over a year ago to mcu2. It has failed. Failed strangely enough, after leaving the dealership, after an unnecessary recall to update MCU memory. My car does not have the problem. I was told, and given the car back. a mile from the dealership I realized that nothing was working. Can not turn on the defroster cannot operate any other features, air-conditioning, etc. it took three months to get the car back to them to try to address this problem all the time not having a fully functioning touchscreen and after two week time at the dealership they tell me that the MCU has failed and then I have to pay almost $2000 to fix it, additionally, they also said that this is the first MCU upgrade to the MCU to that they have seen fail, which brings up a whole lot more question. Carl was working fine when it entered the dealership to perform this unnecessary repair, but was not working when it left.

• 11/04/2021· TIRES

  I have popped multiple tires on the railroad tracks on Harry Bridges but this time it ruined TWO rims as well as popping the tires. It's directly next to my job site and have no way of avoiding it. Please help.

• 11/02/2021· ELECTRICAL SYSTEM

  Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 For the above recall numbers - I contacted Tesla shortly after I became aware of the recalls. I was told that they would reach out to me within 6-8 weeks to schedule the repair. To date, no Tesla Advisor has contacted me to schedule a repair. Subsquent follow ups, various Tesla staff tell us different remedies, incuding some Tesla staff that tell us a recall is no longer required due to an OTA firmware update. However, issues with the emmc continue to happen (losing the main screen, random freezes/reboots while driving, and turn signals not operating intermittently when the screen is frozen) and the recall language seems to indicate that a physical repair is still needed. Thanks for your assistance and all you do.

• 11/02/2017· SUSPENSION

  HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26452947&ROWNUMBER=50&LOADRECENT=TRUE THE FRONT SUSPENSION HAS BROKEN AND THE WHEEL HAS BEEN SLICED IN HALF WHILE IT WAS STILL ROTATING. THE BACK WHEEL HAS GONE DECIDEDLY WHOMPY WHICH WOULD HAVE MADE THE CAR DIFFICULT TO STEER. NO AIR-BAGS HAVE DEPLOYED. THIS WAS NOT A CRASH. IT WAS A CASE OF SUSPENSION COLLAPSE CAUSED BY A SIMPLE AIR LEAK OR EVEN A FAULTY SOFTWARE OVER THE AIR UPGRADE. IT IS SIMPLY MIND BOGGLING THAT THIS CONTRAPTION HAS NOT BEEN RECALLED. PLEASE TAKE ACTION. THANK YOU. CONCERNED CITIZEN.

• 11/01/2019· FUEL/PROPULSION SYSTEM

  THIS IS A COMPLAINT ABOUT THE TESLA BATTERIES WHICH ARE THE SUBJECT OF AN NHTSA INVESTIGATION. I DO NOT HAVE INFORMATION ON THE ACTUAL VIN OF THE CAR IN QUESTION SO I HAVE HAD TO SUBSTITUTE THE VIN FROM ONE OF THE MANY TESLAS IN A JUNKYARD. HERE IS A REPORT FROM A TESLA OWNER IN AUSTRALIA WHO IS GETTING EVEN WORSE SERVICE THAN IS NORMAL FOR TESLA. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/WARRANTY-DOES-ANYONE-HAVE-THEIR-WARRANTY-TERMS-FROM-2017.172151/ *** SNIP*** WARRANTY - DOES ANYONE HAVE THEIR WARRANTY TERMS FROM 2017 DISCUSSION IN 'AUSTRALIA' STARTED BY CSL2C3000, TODAY AT 6:36 PM. LOCATION: MELBOURNE, AUSTRALIA CSL2C3000, TODAY AT 6:36 PM HI, I HAVE HAD AN ISSUE WHICH RELATES TO LOW VOLTAGE AND SO I'VE SPOKEN TO TESLA WHO'VE SAID THAT THE CAR NEEDS A NEW BATTERY PACK AND IT IS NOT COVERED BY WARRANTY. THEY LOOKED AT REMOTE LOGS AND CONCLUDED THIS WITHOUT AN INSPECTION. THE COST OF THE REPLACEMENT IS $50K INC AND THERE APPEARS TO BE NO POTENTIAL FOR A SINGLE BATTERY BANK TO BE AT FAULT (BASED UPON WHAT THEY'VE SAID). THEY'VE QUOTED THE CURRENT VERSION OF THE WARRANTY TO ME BUT MY LEGAL GUYS SAY THAT THE TERMS THAT APPLY ARE THOSE THAT APPLIED WHEN THE CAR WAS SOLD, NOT THE CURRENT TERMS. THEY'VE ASKED ME TO TRY TO TRACK DOWN THE ORIGINAL WARRANTY. THE CAR IS A CP 04/17, BUILT 07/17, TESLA, MODEL X, 75D. I WAS WONDERING IF ANYONE HAS A WARRANTY FROM 2017? SPECIFICALLY THE CLAUSE RELATED TO BATTERY PACK WARRANTY. THANKING YOU ****** I BELIEVE THAT YOUR INVESTIGATION SHOULD BE EXTENDED TO COVER TESLAS THAT HAVE BEEN SOLD OUTSIDE OF USA. THESE BATTERY FAILURES AND POTENTIAL FIRE RISKS APPLY TO ALL TESLAS SOLD ACROSS THE WORLD. THANK YOU FOR LOOKING INTO THIS MATTER. CONCERNED CITIZEN ETC.

• 10/31/2022· SUSPENSIONCrash

  I suffered a catastrophic suspension failure on the front passenger side while traveling at 70 mph (speed limit).

• 10/30/2019· SUSPENSIONCrash

  HERE IS A TESLA IN THE JUNKYARD - HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33942175&ROWNUMBER=22&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE PHOTOGRAPHS PROVE THAT THIS IS A CLASSIC CASE OF THE BROKEN FORE-LINK WHICH MANY OWNERS HAVE ALREADY REPORTED TO NHTSA AND WHICH HAS BEEN MUCH DISCUSSED ON TESLA OWNER'S FORUMS. ****** CRACKED FORELINK? | PAGE 3 | TESLA MOTORS CLUB HTTPS://TESLAMOTORSCLUB.COM ' TESLA: VEHICLES ' MODEL S MAR 23, 2018 - 20 POSTS - ‎7 AUTHORS UNFORTUNATELY, I DIDN'T TAKE NOTE OF MY BROKEN RH FORE LINK SERIAL NUMBER BEFORE IT WAS REPLACED. IF ANYONE ELSE CHIMES IN HERE WITH A BROKEN ... FORE LINK SUSPENSION FAILURE WHILE DRIVING ON THE FREEWAY 3 POSTS 30 JAN 2019 SERIOUS PROBLEM WITH MY 2016 MODEL S | PAGE 2 20 POSTS 1 AUG 2017 ANOTHER FRONT SUSPENSION CONTROL ARM FAILURE 20 POSTS 9 MAY 2018 HAVE YOU SEEN THIS TECHNICAL SERVICE BULLETIN? 20 POSTS 2 APR 2019 MORE RESULTS FROM TESLAMOTORSCLUB.COM ********* THE SNAPPED FORE-LINK HAS SPEARED INTO THE WHEEL WHILST IT WAS STILL ROTATING AND HAS PEELED OFF THE TIRE AND ALSO SLICED THE WHEEL IN HALF. ELON MUSK IS STILL CLAIMING THAT THIS IS THE SAFEST CAR IN THE WORLD! HOW MUCH LONGER WILL YOU ALLOW THIS SITUATION TO CONTINUE? IS THIS WHAT TESLA MEANS BY INSANE AND LUDICROUS??

• 10/30/2019· ELECTRICAL SYSTEM

  THE VEHICLE UNUSUALLY ACCELERATES WHEN IT IS FULLY CHARGED. ALSO, TESLA COMMITTED TO UNLIMITED SUPERCHARGING FOR LIFE REGARDLESS OF ANY OWNERSHIP TRANSFER BUT NOW REFUSING TO ADHERE TO THEIR COMMITMENT.

• 10/28/2021· UNKNOWN OR OTHER

  The hardware for the over all running of the car is failing. Maps do not load or load very slowly when on a trip the supercharge locations do not load or load very slowly, could lead to running out of charge or getting lost on the road. screen continues to flicker even after recall was supposedly fixed.

• 10/26/2019· FUEL/PROPULSION SYSTEM

  BATTERY RANGE HAS SIGNIFICANTLY AND SUDDENLY DROPPED. WHILE TESLA HAS STATED THIS IS 'NORMAL BATTERY DEGRADATION,' IT APPEARS THROUGH RESEARCH THIS MAY BE SOFTWARE LIMITED, DUE TO RECENT BATTERY FIRES WHICH ARE LIFE THREATENING. INSTEAD OF ADMITTING THE SAFETY ISSUE, RECALLING THE BATTERY, AND ENSURING A SAFER BATTERY IS INSTALLED, TESLA IS UPDATING SOFTWARE OPAQUELY. THIS IS FOR A MODEL X 75D WITH A 75 KWH BATTERY, AND SEEMS TO HAVE BEGUN WITH FIRMWARE 2019.32 ONWARD.

• 10/24/2021· ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE

  During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.