2017 Subaru Forester

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· ELECTRICAL SYSTEM,AIR BAGS,SEATS

  The WUM-98 recall fix did not address the problem with the front passenger occupancy detection system. We, and many other Subaru Forester owners are continuing to experience problems post recall repair with the SRS Airbag light on, indicating error code B1760 "Occupant Detection Sensor Mat" failure. Subaru is not covering the cost of addressing this problem, and the entire seat frame and bottom cushion (that includes the sensor mat) are required to be replaced at the consumer's expense, with bills for repair in excess of 2,000. And, due to the high demand for this repair, parts are not available to perform the repair for as much as 6 months! This is jeopardizing the safety of occupants in the front passenger seat for extended periods of time while waiting for parts, whereby the airbag is not active due to the sensor mat problem. The original recall should have encompassed not only the harness cable component, but also the sensor mat.

• 12/31/2021· AIR BAGS

  Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

• 12/31/2020· ELECTRICAL SYSTEM

  INTERMITTENTLY, THE KEY IN THE IGNITION WOULD NOT GO TO THE "OFF" POSITION SO THAT I COULD REMOVE IT AFTER THE CAR WAS IN "PARK." I WOULD HAVE TO MOVE IT (THE KEY) BACK TO THE "ON" POSITION, THEN BACK AGAIN TO THE "OFF" POSITION (BEYOND THE "ACC" SETTING).

• 12/30/2021· UNKNOWN OR OTHER

  Battery will not start car.

• 12/30/2020· VISIBILITY/WIPER

  THERE IS A CHIP/DENT IN THE BOTTOM LEFT OF THE WINDSHIELD OF UNKNOWN ORIGIN. IT IS MY BELIEF THAT THIS SHOULD NOT HAVE OCCURRED FROM REGULAR USE AND THAT THE WINDSHIELD IS INFERIOR/DEFECTIVE.

• 12/30/2019· AIR BAGS

  2017 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

• 12/30/2019· VISIBILITY/WIPER

  WINDSHIELD PRESENTED WITH LARGE CRACK OF UNKNOWN ORIGIN ON 4/3/18. WAS REPLACED BY SAFE LITE REPAIR WITH OEM GLASS. CRACKED AGAIN SHORTLY THEREAFTER AND WAS REPLACED BY LOCAL AUTO BODY.

• 12/29/2021· UNKNOWN OR OTHER,VISIBILITY/WIPER

  Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield

• 12/29/2019· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I WAS DRIVING ON THE HIGH WAY FOR ABOUT 2 HOURS, 70 MPH, GAS WAS AT ABOUT 1/8 FULL, BUT LOW GAS LIGHT ON. THE GEAR SHIFTER REMAINED IN D AND THE INDICATOR ON THE DASH SAID D. THE ENGINE REVVED AS IF IT WERE IN NEUTRAL AND WOULD NOT PROVIDE POWER TO THE WHEELS. THE CHECK ENGINE, TRACTION CONTROL, AND CRUISE CONTROL LIGHTS CAME ON, ALONG WITH POSSIBLY OTHERS. THE CAR BEGAN TO SLOW SINCE IT WAS JUST REVVING IN WHAT APPEARED TO BE NEUTRAL WHILE THE GAS PEDAL WAS PRESSED. EVENTUALLY I MADE IT TO THE SHOULDER. I TURNED THE CAR OFF FOR ABOUT 15 SECONDS THEN STARTED IT AGAIN. IT STRUGGLED TO START FOR A MOMENT LIKE THE BATTERY WAS LOW OR IT WAS COLD OUTSIDE, BUT STILL STARTED ON THE FIRST TRY. I SHIFTED INTO D AND BEGAN TO MOVE ON THE SHOULDER, BUT WHEN THE CAR WHEN OVER ABOUT 10 OR 15 MPH, IT WOULD REV AND NOT PROVIDE POWER TO THE WHEELS. I HAD THE CAR TOWED TO THE DEALER WHERE THEY ADDED GAS, TEST DROVE IT, SAID THERE WAS NOTHING WRONG, AND NOTHING THAT THEY COULD DO.

• 12/27/2023· WHEELS

  Subaru is well aware of the rear wheel bearing prematurely due to the faulty backing plate design. They have even sent a service bulletin mentioning the problem. so the rear wheel hub and backing plate should be replaced by Subaru. They are charging $1000 for repairing this. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/27/2019· VISIBILITY/WIPER

  WINDSHIELD IS EXTREMELY BRITTLE AND WILL CRACK ACROSS WITH IMPACTS THAT OTHER CARS CAN SUSTAIN. 3 WINDSHIELD REPLACEMENTS REQUIRED IN 18 MONTHS.

• 12/26/2019· VISIBILITY/WIPER

  12/11/19 2PM DRIVING AT 55MPH SOUTH ON ROUTE 321 BETWEEN KANE, PA AND WILCOX, PA. NO ONCOMING TRAFFIC, NO STONE CHIPS. NOTICED 6" L SHAPED CRACK IN WINDSHIELD. DEFROSTER WAS ON. NEXT MORNING THE CRACK WAS ABOUT 14" AND GROWING.

• 12/24/2019· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  SINCE I HAVE BOUGHT THE CAR I'VE BEEN HAVING ELECTRICAL ISSUES WITH IT IT'S ALWAYS SAYING THAT A KEY IS NOT DETECTED EVEN THOUGH THE KEYS RIGHT NEXT TO IT OR UNDERNEATH THAT THEY ALREADY HAS BEEN A TRANSMISSION LEAKAGE ALSO THE BALANCE OF THE CAR HAS BEEN OFF-BALANCE SO I HAD TO TAKE IT BACK TO THEM WHEN THE AIR CONDITIONER WAS ON WHEN IT WAS SUMMER IS THERE MAKING A WEIRD NOISE I RECORDED THE NOISE I SHOWED IT TO THE DEALER AND THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THAT EVEN THOUGH I HAVE PROOF THAT THERE WAS SOMETHING WRONG WITH IT BUT I JUST DIDN'T KNOW WHERE WAS COMING FROM ALSOALSO A LITTLE CRACK ON THE WINDSHIELD RANDOMLY CAME OUT LIKE ABOUT THREE WEEKS AGO AND NEVER HAD AN ISSUE WITH THAT UNTIL NOW AND WHEN I START OUT MY CAR AND I HAD TO DO IT AT THE FIRST BREAK AT A STOP SIGN MY CAR STARTED SHAKING AND THEN IT STOPPED SHAKING AND THEN THAT'S THE ONLY TIME DOES THE SHAKINESS I'VE HAD SO MANY ISSUES WITH THIS FORRESTER 2017 THEY TRY TO FIX IT ISSUES BUT WHEN THEY FIX IT SOMETHING NEW ALWAYS COMES UP.

• 12/23/2019· VISIBILITY/WIPER

  WINDSHIELD HAD CRACKS DEVELOP TWICE OVER THE COURSE OF OWNERSHIP

• 12/23/2019· UNKNOWN OR OTHER

  THE WINDSHIELD CRACKED ALONG THE TOP CENTER WITHOUT ANY EVIDENCE OF BEING HIT BY ANYTHING. THE SUBARU DEALER ARRANGED FOR A THIRD PARTY TO REPLACE THE WINDSHIELD AT MY EXPENSE AND THEN CHARGED ME $360 TO READJUST THE SAFETY VISION THROUGH THE NEW WINDSHIELD. THIS WAS DONE THROUGH MY INSURANCE WHICH CAUSED MY INSURANCE TO GO UP. AT NO TIME DID ANYONE TELL ME THAT THERE HAVE BEEN MULTIPLE COMPLAINTS OF THESE WINDSHIELDS BREAKING SPONTANEOUSLY BECAUSE THEY ARE DEFECTIVE. I HAVE THE SERVICE INVOICE FROM 16 APRIL 2019.

• 12/21/2019· UNKNOWN OR OTHER,ENGINE

  MY CAR STOLE IN THE MIDDLE OFF HIGHWAY ON A VERY BUSY TRAFFIC TIME,, I CAN HEAR THE ENGINE BUT THE CAR DID NOT MOVE, FINALLY IT MOVED VERY SLOWLY AND STOP AGAIN, I ALMOST GOT HIT MANY TIMES SINCE VEHICLES WERE SPEEDING OVER 65MILES AND NO ONE WILL ALLOW ME TO MOVE TO THE SHOULDER, FINALLY AFTER 10 MINUTES THE CAR ENGINE ACCELERATED AND I WAS ABLE TO DRIVE AWAY, VERY SCARY SITUACIN

• 12/19/2019· POWER TRAIN,VEHICLE SPEED CONTROL

  ON A LONG TRIPS (200 MILES OF INTERSTATE DRIVING) THE CAR LOSES IT'S ABILITY TO MAINTAIN HIGHWAY SPEED. THE ACCELERATOR PEDDLE DOES NOT WORK AND VEHICLE SLOWS DOWN TO IDLE. YOU HAVE TO PULL OFF THE ROAD AND STOP. PUT THE CAR IN PARK AND THEN BACK IN TO DRIVE. IT WORKS AFTER THAT. DURING THE FAILURE YOU LOSE ALL ABILITY TO MAINTAIN SPEED. IT HAS HAPPENED ABOUT 3 TIMES IN THE PAST YEAR. THE DEALER CHECKED OUT THE CAR AND NOT CODES ARE SHOWN. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

• 12/18/2020· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCECrash

  PULLING INTO A PARKING SPOT AT A LOW RATE OF SPEED (SINCE I'D NOT DRIVEN QUICKLY THROUGH THE PARKING LOT - TOO MANY BACKING UP TOO QUICKLY!). SUDDEN ACCELERATION AND RAMMED INTO BRICK WALL OF THE BUILDING. MY FOOT MUST OF SLIPPED, BUT IT WAS FAST. NO COLLISION DETERRENTS ACTIVATED AT ALL, WHICH WAS STRANGE SINCE THIS CAR WILL STOP FOR AN OBSTACLE 1/2 A BLOCK AHEAD IN LOW LIGHT. NO BUZZING, BEEPING, WARNING, OR STOPPING. WAS ABLE TO SLAM MY FOOT ON THE BRAKE, BUT STILL HIT THE WALL. NO AIR BAGS ACTIVATED.

• 12/18/2020· VISIBILITY/WIPER

  MY WINDSHIELD DEVELOPED A LARGE CRACK (2 FEET LONG) BEGINNING AT THE LOWER LEFT EDGE OF THE WINDSHIELD BELOW THE WIPER EXTENDING HALF WAY UP THE WINDSHIELD. THERE HAD BEEN NO IMPACTS TO THE WINDSHIELD TO EXPLAIN THE CRACK, AND THE ORIGIN OF THE CRACK DID NOT CONTAIN A CHIP TO SHOW WHY IT STARTED. I NOTICED THE CRACK WHEN I PARKED AT MY HOUSE, I'M NOT SURE WHEN IT STARTED BUT WAS SURE IT WASN'T PRESENT WHEN I PURCHASED THE VEHICLE 2.5 WEEKS PREVIOUSLY.

• 12/17/2019· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  ON THREE SEPARATE OCCASIONS THUS FAR, WHILE DRIVING APPROXIMATELY 70 MPH ON INTERSTATE 93 IN MASSACHUSETTS AND NEW HAMPSHIRE, MY 2017 SUBARU FORESTER TOURING (WITH 21K MILES) LOST POWER AND COMPLETELY SHUTDOWN. ALL THREE TIMES, I WAS LUCKILY ABLE TO STEER THE VEHICLE TO SAFETY WHILE AVOIDING OTHER MOTOR VEHICLES AND NEITHER MYSELF, MY PASSENGERS NOR ANYONE ELSE AROUND US WAS HURT. WHEN THE VEHICLE DECIDES TO SHUTDOWN, IT FEELS LIKE THE CAR DROPS ITSELF INTO NEUTRAL, THE RPMS SHOOT UP TO ABOUT 4500-5000 AND ALL OF THE LIGHTS ON THE DASHBOARD LIGHT UP. THERE IS ABOUT A FIVE SECOND WINDOW TO STEER THE VEHICLE TO SAFETY FROM WHEN YOU FIRST DETECT THAT THE ISSUE IS OCCURRING. AFTER WAITING FOR ABOUT 45 MINUTES AFTER THE INCIDENT, I AM ABLE TO START THE CAR BACK UP AND DRIVE IT. THIS IS A SERIOUS SAFETY CONCERN OF MINE (AND IT IS TERRIFYING WHEN IT HAPPENS) AND I HAVE ALREADY CONTACTED SUBARU OF AMERICA ASKING FOR A SOLUTION. I AM NOW CURRENTLY ONLY USING THE CAR ON SHORT TRIPS AND IF I HAVE TO GET ON THE HIGHWAY, I STICK TO THE RIGHT LANE AND DO NOT GO OVER 60 MPH.

• 12/13/2021· ELECTRICAL SYSTEM

  The battery had died multiple times and we replaced it only to continue to have the problem. Dealer service says that we must be leaving the lights on or that we need to run the car more to recharge the battery. Being stranded in upstate NY with a dead battery in winter is a safety problem.

• 12/12/2019· ELECTRICAL SYSTEM

  BATTERY DRAINS SO THAT CAR WON'T START. AFTER HAVING A NEW BATTERY INSTALLED, THE BATTERY IS STILL SO WEAK THAT THE CAR WILL NOT START, AND THE ELECTRICAL POWER IS COMPLETELY DRAINED. EVEN THE CLOCK HAS TO BE RESET. THIS STARTED AROUND 35,000 MILES. I STOPPED FOR GAS AFTER DRIVING FOR AN HOUR, AND THE CAR WON'T START WITHOUT A JUMP.

• 12/12/2017· ENGINE

  UPON STARTING, RPM SURGED TO OVER 4500, AND THERE WAS LOUD GRINDING NOISE, SOUNDED AS IF THE ENGINE WAS DESTROYING ITSELF. SOUNDED LIKE SEVERE METAL TO METAL SLAPPING WITH VIBRATION THAT STOPPED WHEN KEY TURNED OFF IGNITION. SUBSEQUENT START APPEARED NORMAL. VEHICLE HAD BEEN SITTING FOR APPROXIMATELY AN HOUR AT 30F, DATE OF OCCURANCE 11/22/2017, 4930 MILES SINCE NEW. CAR WAS IN A PARKING LOT AND WAS STATIONARY. FACTORY APPROVED DEALER SERVICE RESULT "NO PROBLEM FOUND AT THIS TIME". I FEEL AS IF ITS DEPENDABILITY HAS BEEN COMPROMISED.

• 12/11/2021· ELECTRICAL SYSTEM

  New battery and multiple replacement batteries fail to keep the electrical system charged when the vehicle is turned off. intermittent problem that happens unexpectedly, causing the consumer to be stranded and incur costs for alternate transportation, new battery, and roadside assistance. Multiple class action suits against the company are ongoing.

• 12/10/2019· STEERING,ELECTRICAL SYSTEM

  WHILE STATIONARY, THE KEY WILL GET STUCK. IT WILL NOT ALLOW YOU TO TURN THE CAR OFF.IN CASE OF AN EMERGENCY, I WOULD HAVE A PROBLEM. IT HAS HAPPEN TWICE , I M SURE IT WILL HAPPEN AGAIN.

• 12/09/2022· UNKNOWN OR OTHER

  My battery was replaced in May 2021, I bought the car in July 2021. I was never notified that there was a battery problems with the 2017 Subaru Forester's when I purchased my car and I just had to replace the battery today December 9, 2022. I called Subaru and was told that the settlement was only good for 60 days from the action date of September, 2022. So, this this problem could be very serious if not addressed going forward. The car probably should not be on the road if the battery drains that quickly.

• 12/09/2019· UNKNOWN OR OTHER

  TWICE TODAY WHEN CAR WAS OFF, IN PARK, WITH PARK BRAKE APPLIED, IGNITION WOULD NOT ALLOW KEY TO RELEASE. 'FIX' WAS TO RESTART CAR, PUT IT IN DRIVE, THEN BACK TO PARK ONE OR MORE TIMES UNTIL KEY COULD FINALLY BE REMOVED.

• 12/06/2018· ENGINE

  2.5 MANUAL, BURNS OIL AT EXCESSIVE RATE. CHECK ENGINE OIL LIGHT TURNED TWICE SO FAR, ONCE AT 2K MILES ON A CAR AND NEXT TIME AT 16K MILES. BOTH LIGHTS WERE WELL WITHIN THE OIL CHANGE SCHEDULE AND THE CAR HAS NOT BEEN SUBDUED TO ANY UNUSUAL USE. UNABLE TO TRAVEL IN THE CAR LONG DISTANCES WITHOUT HAVING 2 QUARTS OF OIL IN A TRUNK DUE TO POSSIBLE ENGINE FAILURE FOR LACK OF OIL. BOTH TIMES THE LOW OIL LIGHTS WENT UP WHEN TRAVELING ON ROADS AND SUNARU DEALER HAD TO ADD OIL (STILL UNDER WARRANTY).

• 12/05/2025· UNKNOWN OR OTHERCrash

  On feb 28 2025 I bumped into car at stop light. Don’t know how it happened. 11 4th about 2 as I was stopped behind car at bank, the car lunged forward-jumped- no reason for it. This is the 4th time something has happed. I slammed on brakes so no incident this time. I am being cautious such as staying 1car length back. Vehicle is accelerating without cause.

• 12/05/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE WEEK. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER A PASSENGER WAS SEATED ON THE FRONT PASSENGER SEAT. THE CONTACT CALLED DUNNING SUBARU (3771 JACKSON RD, ANN ARBOR, MI 48103) TO SCHEDULE AN APPOINTMENT; HOWEVER, IT WAS CANCELLED BECAUSE THE WARNING INDICATOR TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

• 12/05/2019· AIR BAGS

  RECALL NOTICE VIA US MAIL, ALSO READ ABOUT ANOTHER RECALL THAT WILL BE COMING, I BELIEVE THE BOXER ENGINE.

• 12/04/2023· ENGINE,FUEL/PROPULSION SYSTEM

  Forester in known for chronic exhaust leak into cabin through AC vents. Reported this to dealership and they "could not find the problem." Cabin of vehicle smells heavily of exhaust. Driver gets headache from smell/gas while driving. Internet forums show this is a common unaddressed issue by dealerships. Car is a 2017 and should not be leaking exhaust into the cabin.

• 12/03/2024· WHEELS

  Wheel lug nuts are frozen and cannot be removed without breaking the stud in many cases. TSB 05-79-20 mentions that Subaru was aware but offers no warranty for this issue.

• 12/03/2024· ENGINE

  The contact owns a 2017 Subaru Forester. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and several safety features failed to function as intended. In addition, the contact stated that the check engine warning light had been illuminated intermittently for over a month prior to a diagnostic test. The vehicle was taken to the dealer where DTC code: P0420 was retrieved, and the vehicle was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was scheduled to be repaired. The contact researched Warranty Extension: 09-84-22; however, the contact was informed that the repair was not covered under any warranty programs. In addition, the contact stated that the case manager provided false information and stated that the Warranty Extension document did not exist. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 140,000.

• 12/03/2019· VISIBILITY/WIPER

  THE ORIGINAL WINDSHIELD OF MY FORESTER SUDDENLY CRACKED WHILE PARKED A FEW MONTHS AGO. MY INSURANCE FULLY COVERED THE REPAIR. THE REPLACEMENT AFTERMARKET WINDSHIELD FROM SAFELITE ONLY LASTED A FEW MORE MONTHS BEFORE IT TOO GOT CHIPPED FROM A SMALL PEBBLE HIT AND NEEDED REPAIR. THE THIRD WINDSHIELD WAS DEFECTIVE AND FINALLY, THE FOURTH TIME, I GOT AN OEM WINDSHIELD INSTALLED WHICH IS STILL INTACT. I INCURRED NO COSTS DUE TO INSURANCE BUT THIS IS VERY AGGRAVATING! IT'S HARD TO GET A RELIABLE REPLACEMENT GLASS ON THE AFTERMARKET, WHICH IS ALL INSURANCE PAYS FOR UNLESS YOU HAVE MULTIPLE PROBLEMS LIKE I DID, ONLY THEN WILL YOU GET OEM. AND I WONDER HOW LONG IT WILL LAST! THE GLASS SEEMS BRITTLE - THERE IS AN OBVIOUS DESIGN PROBLEM HERE.

• 12/02/2025· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  Two incidents happened first battery died, we replaced the battery. Then Battery died again, we replaced the alternator on June 5, 2025. Then on Saturday September 13, 2025; all system lights came on at once on the dashboard then the battery died again. Car locks up and is stalled out. Cannot restart car, has to be towed. We replaced the battery cable and cleaned the terminals. Three months later, December 1, 2025; the battery light came on then all system lights came on at once, the battery died again. This happened on Interstate 95, it could easily have caused a crash. Car locks up again and is stalled out again. Cannot restart car again, has to be towed again. Something in the electrical is causing this, we do not know what.

• 12/02/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS). THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONSUMER STATES THAT VEHICLE WAS REPAIRED ON 01/13/2020. *DL

• 12/01/2019· ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)Crash

  ON OCTOBER 4, 2019 MY CAR WAS PARKED AND THE PASSENGER REAR BUMPER WAS HIT AND DAMAGED BY A SCHOOL BUS. MY CAR HAS BEEN IN THE SHOP 4 TIMES TO GET FIXED AND IT IS STILL NOT FIXED. THE BSD/RCTA SENSORS ARE NOT WORKING. THE DEALERSHIP HAS "FIXED" THIS ISSUE 4 TIMES NOW AND I AM TAKING IT BACK TO THE DEALERSHIP FOR A 5TH TIME.

• 11/30/2018· POWER TRAIN

  I HAVE OWNED MANY SUBARU`S AND HAVE NOT HAD ANY ISSUES WITH THE TRANSMISSIONS. MY NEW 2017 FORESTER HAS AN ISSUE SHIFTING GEARS. ALTHOUGH IT HAS ONLY HAPPENED ONCE, THE TIME IT HAPPENED WAS PRETTY SCARY. AS I WAS SLOWING DOWN AT A RED LIGHT THE LIGHT CHANGED TO GREEN BEFORE I MADE A COMPLETE STOP. AT THIS POINT I THEN ACCELERATED THE CAR BUT THE TRANSMISSION WOULD NOT SWITCH GEAR. I THEN THOUGHT I HAD THE CAR IN MANUAL MODE BUT IT WASN'T. I HAD TO SLOW ALL THE WAY DOWN TO GET THE TRANSMISSION TO SHIFT AGAIN. THIS ALL HAPPENED WHILE TURNING. THE DRIVER BEHIND US HAD TO SWERVE AROUND OUR CAR TO AVOID HITTING US BECAUSE I WAS GOING TO SLOW WHEN THE LIGHT WAS GREEN. THIS ISSUE PUT MY FAMILY AND MYSELF IN DANGER WHEN DRIVING ON THE ROAD. I SPOKE WITH SUBARU BUT THEY SAID GIVEN THAT THE CAR WAS NO LONGER EXPERIENCING IT, THEY COULDN'T DO ANYTHING. I WAS WONDERING IF SUBARU WILL BE ISSUING A RECALL ON THEIR CVT TRANSMISSIONS. I DON`T WANT THIS TO HAPPEN TO ME AGAIN AND NEXT TIME IT DOES TURN INTO A CRASH. PLEASE LET ME KNOW WHAT CAN BE DONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'- *PM

• 11/29/2023· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCECrash

  The incident happened at my workplace parking garage. As I slowly turned left to park in parking spot at work, I heard the engine rev and my car unexpectedly lurched forward very quickly. I stepped hard on the brake but it did not seem effective at stopping the car. I recently replaced my brakes in late August, 2023. As far as I know, before today my car was in proper working order. My vehicle is equipped with EyeSight Driver Assist Technology and I don't believe that the warning collision activated even as the car plowed towards the wall. The car hit the concrete parking block/wheel stop and then the heavy wire barrier at front the parking spot. The wire barrier sits between the front of the parking spot and parking structure wall (I would guess about a 12 inch gap between wires and wall). The wire barrier probably prevented the car from hitting the wall and causing greater property damage or injury to myself. So far, damage looks cosmetic. The front bumper is scratched (some paint taken off) and scuffed from the wire barrier and the bottom half of my license plate frame broke off. I am feeling rattled and I'm unsure if I have injuries. I intend to contact my dealership and car mechanic for suggestions on next steps and will likely ask them to inspect my car.

• 11/29/2018· AIR BAGS,SEATS

  SUBARU FORESTER 2017, BOUGHT NEW. THE DASHBOARD MONITOR INFORMATION SIGNAL READ THERE WAS NO AIRBAG ON FOR THE PASSENGER WHILE ONE WAS SEATED THERE AND THE CAR WAS IN MOTION. THIS HAD OCCURRED EARLIER IN JUNE WHEN I WAS DRIVING FROM PA TO CA BUT NO PASSENGER WAS SEATED THERE. I ASSUMED IT WAS JUST AN ODDITY - AND IT DID NOT OCCUR REGULARLY. JULY 16 (2018) I TOOK IT FOR REPAIR WHICH SUBARU DETERMINED WAS AN ELECTRICAL PROBLEM IN THE PASSENGER SEAT. THEY EXPECTED THE PART IN LATE JULY, THEN LATE AUGUST OR EARLY SEPTEMBER, ON SEPTEMBER 11 I CALLED AND ASKED MORE SPECIFIC QUESTIONS TO LEARN THAT NO AIRBAGS WOULD WORK WHILE DRIVING THAT CAR, AND THEY AGREED ON SEPTEMBER 12 TO LOAN ME A CAR WHILE I WAITED FOR THE PART AND REPAIR. IT IS NOW NOVEMBER 29 AND THE PART AND REPAIR HAVE NOT OCCURRED. SUBARU NATIONAL CUSTOMER SERVICE CAN BARELY DO MORE THAN SAY "SORRY" AND GAVE ME A REPAIR DATE OF DECEMBER 4, WHICH AS OF NOVEMBER 26 WAS MOVED TO "SOME TIME IN DECEMBER". FIRST: THIS IS A SERIOUS PROBLEM THAT I WAS NOT FULLY INFORMED OF: WITH THIS PROBLEM THE AIRBAGS WILL NOT ACTIVATE. SECOND: I HAVE BEEN REPEATEDLY ASSURED OF THE PART'S ARRIVAL AND REPAIR BUT IT CONTINUES TO BE DELAYED AS IF SAFETY IS NOT A PRIORITY AT SUBARU. I HAVE LEARNED THROUGH A COMMENT MADE BY SUBARU CUSTOMER SERVICE PERSON THAT THERE MAY BE OTHERS HAVING THE SAME PROBLEM. FOR THE SAFETY OF US ALL, I THINK THIS SITUATION DESERVES INVESTIGATION.

• 11/29/2016· POWER TRAIN

  11/23/16 - AS I WAS SLOWLY ROLLING INTO A FRONT PARKING SPOT THE CAR ACCELERATED ON IT'S OWN - I TURNED THE WHEEL TO THE LEFT SO I WOULDN'T CRASH FULL ON INTO THE BUILDING - TRYING TO CONTROL THE CAR - I WENT OVER A CURB THAT WAS JETTING OUT - DEFINING THE PARKING SPACES - MY RIGHT FRONT AND BACK TIRES WENT OVER THE CURB - JUST MISSING A TREE - FINALLY COMING TO A STOP - IF THERE WAS ANYONE THERE - I WOULD HAVE HIT THEM - THAT DAY I TOOK THE CAR TO THE SUBARU DEALER AND TOLD THEM WHAT HAPPENED - AND ON MY PAPERWORK IT STATED "CUSTOMER STATES SUBARU SEEMS TO ACCELERATE ON ITS OWN - TECH FOUND NO CODES. TECH DROVE VEHICLE AND COULD NOT DUPLICATE"

• 11/27/2023· FUEL/PROPULSION SYSTEM

  On three separate occasions, my Forester has stalled while driving. The engine loses power, and pressing the accelerator increases the rpms sporadically. We have had to coast to the side of the road. Then, when we try to restart it, it turns over but never actually starts. After a couple of tries, it eventually will start and run normally again. Because this happens while driving at highway speeds, it is a safety issue. The problem happens rarely, but is dangerous when it happens. There are no warning lights or indication of what went wrong and mechanics do not find an issue, as it hasn’t happened while they were driving.

• 11/27/2020· VISIBILITY/WIPER

  WINDSHIELD CRACKED. HAD TO GET REPLACED. WE NOTICED NO STONES OR PEBBLES STRIKING THE WINDSHIELD TO CAUSE THIS. IT CRACKED ON A HIGHWAY.

• 11/27/2020· VISIBILITY/WIPER

  WINDSHIELD HAS MULTIPLE CHIPS. CURRENTLY ON OUR SECOND WINDSHIELD AFTER A CRACK ACROSS THE WINDSHIELD REQUIRED A FULL REPLACEMENT

• 11/27/2020· VISIBILITY/WIPER

  AT THE END OF A DRIVE ON THE HIGHWAY I NOTICED THIS CRACK IN THE LOWER LEFT PART OF THE WINDSHIELD (FROM DRIVER'S VIEW). I DON'T BELIEVE ANY OBJECT HIT MY WINDSHIELD. THE CRACK LOOKS UNIFORM.

• 11/27/2020· UNKNOWN OR OTHER

  THE WINDSHIELD SEEMS TO BE CHIPPING IN MULTIPLE PLACES AND I FEAR IT MIGHT CRACK WHILE I AM ON THE ROAD

• 11/27/2020· UNKNOWN OR OTHER

  MY CAR WINDSHIELD IS CRACKED

• 11/27/2019· VISIBILITY/WIPER

  I PURCHASE MY 2017 FORESTER FROM THE ANNAPOLIS DEALER AS A USED LOANER CAR WITH LESS THAN 7000 MILES WITH THE ORIGINAL AND EXTENDED WARRANTY COVERAGE. AFTER READING ABOUT WINDSHIELD PROBLEMS I STARTED CHECKING THE WINDSHIELD ON MY FORESTER. THERE ARE A NUMBER OF HAIRLINE CRACKS THAT ARE DIFFICULT TO SEE AND BEST SEEN IN LOW SUNLIGHT WITH THE LIGHT IS REFRACTED BY THE CRACKS. I HAVE NOT REPORTED THIS PROBLEM TO THE DEALER BUT WILL AT THE NEXT SERVICE APPOINTMENT.

• 11/27/2018· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A CEMENT DIVIDER. THE VEHICLE THEN LUNGED FORWARD AND CRASHED INTO A TREE THREE TIMES AND A PARKED VEHICLE. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND LATER TOWED TO MCKENNA SUBARU (LOCATED AT 1880 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 685-1421). THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: SR1-36575883866. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.