2017 Mazda MAZDA3

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/25/2024· UNKNOWN OR OTHER

  The touchscreen for the infotainment area is ghost touching and changing information. This turn off information like lane change assist changes the volume of the blinker as well as randomly calls people. This is highly disruptive and distracting while driving. There has been many instances when I have had to pull off the road to try to avoid major issues because of this. When it is selecting things it’s self I am not able to use the touch screen at all. It is also selecting things when I am driving over 5mph when the screen is not supposed to be engaged at all.

• 12/23/2018· WHEELS

  I WROTE THE FOLLOWING DESCRIPTION OF WHAT HAPPENED TO MAZDA CUSTOMER SERVICES: ON THE EVENING OF DECEMBER 4, 2018, I WAS ON MY WAY HOME FROM WORK. I WAS DRIVING 75 MPH, THE POSTED SPEED LIMIT FOR THAT STRETCH OF TEXAS HIGHWAY. THE SURFACE OF THE ROAD IS BRAND NEW AND DRIVING CONDITIONS WERE IDEAL. AT APPROXIMATELY 6:10 PM, ABOUT 10 MILES FROM HOME, THERE WAS A LOUD THUD AND MY CAR DROPPED AND LURCHED TOWARD THE CENTER LINE. I THOUGHT I HAD HIT SOMETHING HUGE, AND EXPECTED TO FIND SIGNIFICANT DAMAGE TO MY CAR AND A SHREDDED TIRE. I MANAGED TO KEEP THE CAR UNDER CONTROL AND AVOID BEING HIT, AND WITH A SOUND OF GRATING METAL, MOVED OVER TO THE SHOULDER. TO MY SURPRISE, THERE DIDN'T SEEM TO BE ANY DAMAGE TO THE CAR. NO OTHER VEHICLES HAD TO SWERVE AROUND ANYTHING IN THE ROAD. THERE WAS NO DEBRIS IN THE ROAD. I CALLED A WRECKER SERVICE TO CHANGE THE TIRE. HE DISCOVERED THAT THE FRONT DRIVERS SIDE WHEEL WAS SPLIT IN HALF, AND SAID THE WHEEL NEEDED TO GO BACK TO THE DEALERSHIP. MAZDA CUSTOMER SERVICE FOLKS SOUNDED SYMPATHETIC BUT TOOK OVER A WEEK AND SEVERAL CALLS TO TOW THE CAR TO A MAZDA DEALER. THEY INSPECTED THE CAR AND DETERMINED THAT I HAD HIT SOMETHING, THUS THEY WOULD NOT COVER ANY OF THE COST. THERE WAS NO EVIDENCE OF ROCK, WOOD, OR ANIMAL IN THE TREAD - I REMAIN CONVINCED THAT THE RIM SIMPLY BROKE WHILE I WAS DRIVING. NO METALLURGIST LOOKED AT THE SPLIT RIM, AND THE OTHER THREE RIMS WERE ONLY VISUALLY INSPECTED. I PAID $601 FOR A NEW WHEEL AND TIRE BUT AM CONCERNED ABOUT POTENTIAL ACCIDENTS CAUSED BY METAL WHEEL RIMS BREAKING. I HAVE PHOTOS AND THE BROKEN WHEEL RIM AND TIRE.

• 12/22/2024· ELECTRICAL SYSTEM

  The infotainment system is malfunctioning. It constantly restarts/reboots while I am driving and it is highly distracting. I contacted Mazda USA about this, but they responded by saying there are not active recalls for this car and the car isn't under warranty. I took it to a dealership and they quoted me $1450 for repairs. However, a problem such as this should not be occuring for a car that isn't too old. It is highly distracting and it is endagering me while I am driving, putting my and drivers on the roads' safety at risk. Mazda should fix this issue and pay for all repairs in full.

• 12/19/2024· ELECTRICAL SYSTEM

  My rear camera is not centered when I bought my car as new in 2017. I reported the issue. But they told me it is normal. I got a letter from Mazda in 2022 about the rear camera recall. Then I asked them to do the recall. They told me they don't have parts. Recently, the video output is getting worse. It is distorted, flickering and zoomed out. I asked them again on 2024. They told the recall is not even started. Manufacturer Recall Number 6023G NHTSA Recall Number 23V-487 Recall StatusRecall Incomplete, remedy not yet available

• 12/15/2017· AIR BAGS

  WHILE DRIVING THE VEHICLE THE AIR BAG WARNING LIGHT BEGAN TO BLINK ON THE DRIVER DISPLAY. AFTER REACHING MY DESTINATION AND AFTER TURNING OFF THE VEHICLE AND TURNING IT BACK ON THE AIR BAG WARNING LIGHT DISAPPEARED AND DID NOT COME BACK ON.

• 11/18/2022· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  The contact owns a 2017 Mazda Mazda3. The contact stated that while operating the vehicle, the main display screen malfunctioned, and the back-up camera failed to display an image. Additionally, the display provided erroneous warnings included the low tire pressure information. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the display interface was faulty and needed to the replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 80,000.

• 11/15/2022· BACK OVER PREVENTION

  The contact owns a 2017 Mazda Mazda3. The contact stated that the Mazda Connect touch screen in the center display was operating independently; however, there was no visible damage to the touch screen. The contact stated that the failure was significantly distracting while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the dealer. The contact related the failure to Mazda Warranty Extension Number: SSPB6. The failure mileage was approximately 61,000.

• 11/10/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!

• 11/08/2024· BACK OVER PREVENTION

  The contact owns a 2017 Mazda Mazda3. The contact stated that while in reverse(R), the rearview camera would intermittently display a distorted or blank image. The vehicle was taken to a dealer where the camera was replaced under warranty; however, the failure returned almost a year later after the repair. The contact then received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.

• 11/08/2019· WHEELS

  I HAD MY 3RD FLAT TIRE IN A PARKING LOT, MY HUSBAND CAME TO CHANGE MY TIRE, HE USED THE BREAKER BAR HE USED BEFORE (ONLY WAY TO GET TIRE OFF) AND 4 BEARINGS BROKE, THIS LED TO ME NEEDING A WHOLE NEW HUB ASSEMBLY AND TIRE, I DON'T FEEL THAT A 2 YEAR OLD CAR SHOULD NEED A NEW HUB ASSEMBLY ESPECIALLY BECAUSE THE TIRE REPLACEMENT TOOLS THAT COME WITH THE CAR DO NOT WORK WHEN TRYING TO TAKE THE TIRE OFF MY BILL WAS OVER $600 AND THE CAR IS ONLY 2 YEARS OLD

• 11/06/2019· SERVICE BRAKESCrash

  I LEASED THIS CAR BRAND NEW IN 2016 , SINCE THEN, I HAVE HAD TWO INCIDENTS WHICH WHILE PARKED AND IN GEAR WITH THE MECHANICAL E-BRAKE SET I HAVE WALKED OUTSIDE TO FIND MY CAR NOT WHERE I LEFT IT. THE FIRST TIME THIS HAPPENED WAS IN SEPTEMBER OF 2017 RESULTING IN SUBSTANTIAL DAMAGE TO THE PASSENGER SIDE AS WELL AS THE REAR END. I WAS LIVING ON BLOCK ISLAND AND THE CAR LET LOOSE OUT OF THE PARKING SPOT AND ROLLED BACKWARDS INTO A TREE DOING SIGNIFICANT DAMAGE TO THE PASSENGER SIDE AND COMPLETELY TAKING THE MIRROR OFF. AFTER HITTING THE TREE THE CAR THE REDIRECTED TOWARDS ANOTHER GROUP OF SMALL TRESS CAUSING DAMAGE TO THE DRIVERS SIDE WHERE IT THEN STOPPED IN A STONE WALL DAMAGING THE REAR BUMPER. AFTER A BATTLE WITH BOTH MAZDA AND THE INSURANCE COMPANY I WAS LEFT REPAIRING THE CAR MYSELF. ON OCTOBER 10TH OF THIS YEAR I WENT OUTSIDE TO START MY CAR TO FIND IT HAD YET AGAIN RELEASED ITSELF AND WAS IN A DITCH AT THE END OF MY DRIVEWAY. CAUSING DAMAGE TO BOTH SIDES OF THE VEHICLE, THE REAR LIGHTS AND BUMPER COVER. THIS TIME THE CAR WENT DOWN INTO A DITCH SO THERE IS ALSO DAMAGE TO THE UNDERCARRIAGE AS WELL. I HAVE SPOKEN WITH MAZDA AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. LUCKILY IN BOTH INCIDENTS THE CAR WAS IN RURAL AREA SO IT DIDN'T INJURE ANYONE AND IT ONLY TOOK OUT VEGETATION AND A STONE WALL. I PAY A SUBSTANTIAL AMOUNT MONTHLY TO LEASE THIS CAR AND I NO LONGER FEEL SAFE DRIVING IT, I FEAR WHAT WILL BE BEHIND IT NEXT TIME THE E-BRAKE LETS LOOSE. I HAVE BEEN FORCED TO BRING A WHEEL CHOCK WITH ME WHENEVER I GO INTO THE CITY SINCE THE INCIDENT IN 2017. DUE TO THE INSURANCE COMPANY DELAYING ANY PROGRESS ON FIXING THE CAR I HAVE BEEN FORCED TO RENT A CAR PAYING OUT OF POCKET THE EXPENSE SO THAT I AM SAFE ON THE ROADS. ANY HELP OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE PHOTOS AND QUOTES I CAN OBTAIN FROM THE GARAGE IF NECESSARY.

• 11/05/2024· ELECTRICAL SYSTEM

  Screen has delamination causing it to have a "ghost touch" it will randomly change stations, change volume, try to make calls and click random buttons. It does all this without having been touched, this has occurred multiple times while driving causing a distraction that could eventually result in a wreck.

• 10/26/2022· EQUIPMENT

  The electrical system in the dashboard will randomly Make its own decisions. It will choose to make phone calls or change and set radio stations. while becoming more frequent more items from the console are getting involved. my concern is that whatever's going on will start to involve the instrument panel causing the car to mechanically do things on its own. I apologize in advance if this is not considered a safety issue. thank you for your time.

• 10/24/2023· UNKNOWN OR OTHER,BACK OVER PREVENTION

  My car has a recall on the backup camera. Manufacturer Recall Number6023G NHTSA Recall Number23V-487 The recall issued in July. But I'm being told they cannot fix it. And as I'm trying to sell my car, I'm being told by buyers that the car has less value because of the unrepaired recall.

• 10/24/2020· STRUCTURE

  THE PAINT CHIPS VERY EASILY. THE HOOD IS VERY PITTED. TITANIUM FLASH PEARL. THIS PAINT COLOR WAS AN EXTRA COST TOO. SINCE INITIAL OWNERSHIP, IT HAS JUST BECOME SO BAD OVER THE OWNERSHIP PERIOD, THAT I CAN'T TOUCH IT UP ANY MORE. EXTREMELY RELIABLE CAR OTHERWISE. I PURCHASED THE CAR NEW.

• 10/15/2023· UNKNOWN OR OTHER

  Info Center Ghosting - upon startup, continually loops / reloads, disables backup camera, navigation, randomly scans and changes channels.

• 10/13/2020· SUSPENSION

  CONTROL ARMS HAVE STARTED LEAKING WHERE THE FRONT BALL JOINTS ARE AND THE WARRANTY DEPARTMENT IS DECLINING TO COVER ANY OF THE COSTS. THEY HAVE BEEN LEAKING SINCE MARCH 2020, RIGHT BEFORE MY WARRANTY EXPIRED. THE DEALERSHIP CLAIMED TO NOT HAVE FOUND ANYTHING WRONG BUT THAT WAS NOT THE CASE. MY PERSONAL MECHANIC FOUND THEY WERE LEAKING THE WEEK BEFORE MY WARRANTY EXPIRED AND SUGGESTED I GO TO THE DEALER. THE CAR MAKES A CLUNKING NOISE GOING OVER SPEED BUMPS AND DIPS. MY CAR IS ONLY AT 42K MILES.

• 10/07/2024· BACK OVER PREVENTION

  The contact owns a 2017 Mazda Mazda3. The contact stated that while reversing, the rearview camera image was distorted or showed a black screen occasionally and failed to engage on other occasions. The vehicle was taken to the dealer, where the rearview camera was replaced several times; however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 42,098. VIN tool confirms parts not available.

• 10/05/2024· UNKNOWN OR OTHER

  I am experiencing an issue with the infotainment system in my vehicle where it behaves erratically and intermittently without any input from me. Radio Stations Change Automatically: The system switches between radio stations on its own, even when I haven’t touched the controls. Unwanted Phone Calls: The system will sometimes dial random contacts from my phone without any command or input from me. This has led to accidental calls. Dropped Calls: When I’m on a phone call via the car's Bluetooth connection, the system frequently drops the call or switches to a different function, like the radio or media player, cutting off the conversation. Erratic Behavior During Media Playback: Occasionally, the system will change media sources (e.g., switching from Bluetooth audio to the radio) or pause/unpause media randomly. These issues are not tied to any specific driving conditions or user actions. It seems like the infotainment system has "a mind of its own" and is functioning independently, which creates safety concerns, especially when I'm driving.

• 09/27/2019· STRUCTURE

  I AM NOTICING EXCESSIVE PAINT CHIPS ON THE HOOD AND FRONT FENDERS OF MY 2017 MAZDA 3. THE PAINT IS: SOUL RED CRYSTAL PAINT. I HAVE NOT NOTICED OR HEARD ROAD DEBRIS HIT THE CAR. THE CAR HAS ABOUT 23000 MILES. THE PAINT SEEMS VERY THIN. I HAVE NOTICED OTHER MAZDA OWNERS WITH THIS PAINT HAVING SIMILAR ISSUES. PERHAPS THESE CARS SHOULD BE RECALLED AND BE REPAINTED. I HAVE SUBMITTED A PHOTO - THERE IS ONE DENT RIGHT FRONT FENDER FROM A ROCK THAT DID HIT THE CAR OVER A YEAR AGO, BUT THE CHIPS WERE NOT THERE.

• 09/24/2020· UNKNOWN OR OTHER

  THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.

• 09/11/2025· FUEL/PROPULSION SYSTEM

  Anytime the tank was filled with gas there was a strong smell of gasoline vapors that persisted for several days. The car was a few months past its warranty on emissions issues and so I was charged about $1500 to replace a cracked fuel pump and fuel vent that was stuck open. The mechanic also said that the check engine light should have warned me about the problem but that neither the dashboard light nor his diagnostic equipment was triggered by the defect. He suspects the car's computer is programmed to avoid drawing attention to the problem. Had the light been working I would likely have caught the problem while it was still under warranty.

• 09/08/2021· ELECTRICAL SYSTEM

  The contact owns a 2017 Mazda Mazda3. The contact stated while depressing the brake pedal, the instrument panel display was intermittently inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument panel to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 40,000.

• 09/07/2024· UNKNOWN OR OTHER

  I have a Mazda 2017 and it has a problem with Connect Touch Screen at the Central Display unit is Ghosting. I saw the recall was issued for 2014-2016 but want to let you know the 2017 is also having the same issue. This is my daughters can and when she was driving from school it started changing the screen and calling some through the phone etc.

• 09/02/2023· FUEL/PROPULSION SYSTEM

  My 2017 Mazda 3 (85,000 miles) suddenly had the engine light go on and a loss of power. I’m lucky I didn’t have an accident. I took it immediately to the shop and they informed me that my low pressure fuel pump is bad. I see they have a recall on Mazda 2018–2020 fuel pumps. However, I also saw a class action lawsuit attempt to include Mazdas from previous years because the fuel pump has the same number as those cars. I had just taken my car in for routine maintenance, spark plug change, and inspection at the dealership two weeks before this incidence happened and they didn’t report anything wrong with my car.

• 08/27/2024· VISIBILITY/WIPER

  Intermittent faulty display (or no display) from rear-view camera as described in Recall 23V-487. Recall was issued in July 2023, but as of August 27, 2024, the parts to fix the recall issue are still not available and Mazda customer service has no idea when the parts will be available. In my view, this is not a timely resolution of the problem.

• 08/25/2024· UNKNOWN OR OTHER

  The mazda infotainment screen makes the entire system nearly unusable as it can cause music stations to skip around back and forth, raise and lower the volume; make unintended phone calls, disconnect phone calls and create all kinds of havoc. It will cost $2000.00 for an authorize mazda dealer to replace and upgrade the firmware and screen. Their was a recall for the same issues for the 2016 year but not for the 2017.

• 08/10/2020· VISIBILITY/WIPER

  I AM CURRENTLY STATIONED OVERSEAS AND CONTACTED MAZDA CUSTOMER SERVICE SEVERAL TIMES FOR ASSISTANCE WITH THE ISSUE. I NEVER RECEIVED A REPLY AND IT HAS BEEN ALMOST A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL.

• 08/09/2024· BACK OVER PREVENTION

  The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 08/04/2018· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINECrash

  THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT OFF THE ROAD HITTING UTILITY POLE AND TRANSFORMER BOX ON THE OPPOSITE SIDE OF THE HIGHWAY, FINALLY COMING TO REST WITH AIR BAGS DEPLOYED ON THE DRIVER SIDE. THIS HAPPENED ON JULY 8, 2018, A SUNDAY AFTERNOON. NO ONE WAS HURT, BUT OBVIOUSLY SHAKEN AND CONFUSED HOW MY BRAKES COULD FAIL ON A CAR RECENTLY IN FOR ITS 10000 MILE SCHEDULED MAINTENANCE 9 DAYS PRIOR. RESEARCHING THIS ON LINE FOUND SIMILAR INCIDENTS OF THIS OCCURRING WITH MAZDA 3 VEHICLES AND OTHER MANUFACTURERS (I.E. TOYOTA). REFERRED TO AS SUDDEN UNINTENDED ACCELERATION (SUA). THERE ARE MANY REPORTED CASES OF SUA, SOME WHERE DRIVERS ARE AT FAULT. MY CASE WAS CLEARLY MECHANICAL DEFECT RELATED.

• 07/28/2025· ELECTRICAL SYSTEM

  Repeated instances of the Mazda Infotainment system making changes randomly without any user input while driving. Repeated instances of the navigation system freezing, going black, rebooting while driving.

• 07/28/2024· UNKNOWN OR OTHER

  The infotainment center screen has what is deemed a 'ghost screen' problem automatically raising/lowering the volume of music, changing radio stations without my guidance, adding and subtracting radio stations, a screen change from the Navigation screen to the Music/Phone screen and auto dialing people in the bluetooth cell phone list. This is a well known defect in throughout the Mazda community with Mazda extending the warantee on models prior to 2016 but not for models plagued with this problem post 2016.

• 07/28/2019· SERVICE BRAKES

  REAR BRAKES SEVERLY CORRODED AND NEAR FAILURE BETWEEN 13000 AND 17000 MILES DESPITE ROUTINE WASHING. REAR BRAKE NOISES BEGAN EARLY IN THIS MILEAGE RANGE THEN ESCALATED ALONG WITH REDUCED STOPPING POWER. DEALER REPLACED BRAKES AT 17000 MILES (COST NOT COVERED) AND STATED REAR PADS WORN TO 3/32 AND 4/32 AND FROZEN IN THE CALIPERS ALONG WITH DEEP SCORING ON ROTOR SURFACES. CO WORKER WITH THE EXACT SAME CAR HAD THE EXACT SAME ISSUE/DIAGNOSIS/FIX/MILEAGE, YET SOMEHOW THEY COVERED HIS REPALCEMENT...

• 07/25/2025· UNKNOWN OR OTHER

  The original OEM radio in my Mazda has been experiencing persistent ghost touch issues, making it incredibly frustrating to use. The screen often registers inputs without me touching it, leading to random changes in volume, station selections, and menu navigation. As a result, I find myself unable to rely on my radio for music or navigation, which significantly detracts from my driving experience. I’m considering possible solutions, but for now, it's an inconvenience that I can't overlook.

• 07/22/2024· BACK OVER PREVENTION

  The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while the vehicle was parked, the rear-view camera screen failed to display an image. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

• 07/18/2025· UNKNOWN OR OTHER

  1. What component or system failed or malfunctioned, and is it available for inspection upon request? -> Infotainment display has "ghost touch" issue. Infotainment starts acting up on its own without driver input. It changes radio station automatically, places a call randomly, disconnects call randomly. This is caused by the touchscreen digitizer, the display lens of poor quality which leads to webbing or cracking on the inside. This leads to loss of touch and ghost touch issue 2. How was your safety or the safety of others put at risk? -> It is distracting to the driver when the radio station is switch automatically. It sometimes freaks me out. When the infotainment places call to someone back to back, I need to keep disconnecting the call manually. It creates an unsafe environment for the driver. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? -> Yes, the issue is acknowledged by the dealer, but refused to fix it. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -> No. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -> No. There is no warning. It appeared 2 years ago with mild discolored screen, then it lead to webbing/cracks on the inside

• 07/18/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  My radio in my 2017 Mazda3 hatchback randomly presses buttons with no input from the user. This is a known issue and can cause safety issues. Especially if the volume decides to turn itself up and cause hearing issues. It's almost impossible to make hands free phone calls if it doesn't work either

• 07/08/2025· UNKNOWN OR OTHER

  The screen that displays the backup camera image has an issue that makes it difficult to see the backup camera feed clearly. The screen appeared like this unexpectedly when I returned to my car after a work day. The only warning was a malfunction of the screen's touch function for the last several months.

• 07/05/2023· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  VEHICLES CENTER CONSOLE DISPLAY SCREEN SUFFERS FROM GHOST TOUCHES. THE DISPLAY REGISTERS INPUTS FROM THE TOUCHSCREEN WITH NO ONE TOUCHING THE DISPLAY THIS IS THE SAME ISSUE THAT IS ON THE 14-16 VERSIONS OF THIS VEHICLE. THE DISPLAY SELF NAVIGATES CAUSING A SUBSTANTIAL DISTRACTION AND INCREASING THE LIKELIHOOD OF A CRASH. AS WELL ON A FEW INSTANCES SELF NAVIGATES THROUGH THE MENU AND SOMETIMES ENABLES OR DIABLES ADAS SYSTEM FEATURES COLLISION PREVENTION ETC.

• 06/27/2024· UNKNOWN OR OTHER

  The infotainment touchscreen has a ghost touch issue which causes settings to be randomly changed when the car is moving less than 5 miles per hour. This has a high probability of creating unsafe conditions as it can cause distracted drivers in stop-and-go or other slow moving traffic scenarios. Mazda is fully aware of its defective touch screens but has only addressed it with models from 2014-2016. The component has not been inspected and there were no warnings before this issue started.

• 06/21/2021· SERVICE BRAKES

  52000 miles and warped brake rotors. Car stops fine. No danger just shimmy in steering wheel when stopping. This has happened way too soon. If it’s about Zoom Zoom Zoom then Mazda should be using a better quality rotor. I will be attempting to do the brake repair myself.

• 06/21/2021· SEATS

  Power seat sliding mechanism on drivers side when actuating the forward and reverse lever is extremely noisy. The noise started at around 45000 miles when the car was 3 years old. I was able to make the repair myself after finding a tsb on nhtsa.gov. https://static.nhtsa.gov/odi/tsbs/2018/MC-10143977-9999.pdf. Required part # can found in this tsb. The original part is defective. Dealer will make the repair for $800 plus. You can do it yourself for $25. The actual repair is extremely simple. Also there is no reason to remove the seat bolts as done in the tsb.

• 06/20/2018· STEERING,SUSPENSIONCrash

  SO I HAVE VISITED MAZDA DEALER IN CERRITOS. FEW TIMES SINCE I PURCHASED CAR I HAVE BEEN TELLING THEM ABOUT MY CAR JERKING TO THE SIDE WHILE DRIVING ITS LIKE A WOBBLE EFFECT THEY SAID CAR WAS FINE I INSISTED TO GET IT CHECKED AND THEY DIDNT SONI WENT BACK AND TOLD THEM I WANTED FULL CHECK THEY SAID FOR WHATBITS A NEW CAR I SAID I DONT FEEL SAFE WITH MY CAR JERKIN TO SIDE AND MAKING ME COME CLOSE TO SIDE SWIPE OTHER CARS. ON THE FREEWAY THEY CHECKED IT MILDLY I SAY THAT BECAUSE THEY DIDNT LAST NOT EVEN AN HOUR WHEN I GOT CAR RETURNED TO ME THE PROBLWM CONTINUED INRECENTLY GOT AN A ACCIDENT DUE TO THIS JREKIN CAR KEPT DOING WHAT DONI DO NOW I DONT FEELBITS OK TO LETBTHIS DEALER CONTINUE WORKINGBIF THEY ARENT CHECKING CARS CORRECTLY

• 06/20/2018· STRUCTURECrash

  THIS GOES WITH PREVIOUS FORM TGE OTHER THING IS THAT MY DOOR FLEW OF ON FREEWAY RIGHT BEFORE IT JERKED LIKE STATED IN OTHER FORM MY CAR HAD JUST BEEN FIXED FROM SAME DOORS AND NOW ONE FLIES OF CAR DOINGB80 MILES PER HR ON I15 IN NEVADA CAUSIN THE ACCIDENT I HAD I FEEL REPAIR SHOP NEEDS TO COVER THE COST OF ACCIDENT

• 06/18/2019· VISIBILITY/WIPER

  DEALERSHIP UNABLE TO PERFORM SAFETY RECALL. THE FOLLOWING IS A COPY I HAVE SENT TO THE DEALERSHIP AND MAZDA USA. I HAVE BEEN ATTEMPTING TO HAVE SAFETY RECALL REPAIR ON MY VEHICLE SINCE 05/12/19. I RECEIVED A SAFETY RECALL 3219D LETTER FOR MY 2017 MAZDA3. I SCHEDULED AN APPOINTMENT AT BILL HOOD MAZDA ON 05/29/19 @8:00AM. UPON ARRIVAL AT THE DEALERSHIP, I WAS TOLD THEIR COMPUTER TO RECALIBRATE THE RELAY FOR THIS RECALL WAS BROKEN AND I WOULD NEED TO RESCHEDULE. LES IN THE SERVICE DEPARTMENT TOLD ME THAT IT WAS ORDERED AND WOULD BE IN BY THE NEXT TUESDAY, 06/05/19. I WENT HOME AND ON 06/09/19 I RESCHEDULED FOR 06/12/19 @8:15AM, WITH A REQUEST THAT IF THEY WERE UNABLE TO PERFORM THE RECALL REPAIR TO PLEASE CONTACT ME AND I PROVIDED MY PHONE NUMBER AND EMAIL ADDRESS. I ONCE AGAIN ARRIVED AT THE DEALERSHIP ON 06/12/19 @8:15AM AND WAS TOLD BY LES IN THE SERVICE DEPARTMENT THAT THEY COULD NOT PERFORM THE RECALL REPAIR BECAUSE OF THEIR COMPUTER WAS OBSOLETE. I ASKED WHY I WAS NOT CALLED TO RESCHEDULE, HE TOLD ME HE DID NOT SEE THE APPOINTMENT. HE TOLD ME THAT HE HAD NO IDEA AS TO WHEN THE NEW COMPUTER WOULD BE IN SO I COULD NOT RESCHEDULE. ON 06/13/19, I EMAILED THE DEALERSHIP WITH THE SAME INFORMATION LISTED ABOVE, ASKING ABOUT THIS RECALL REPAIR COMPUTER, BUT HAVE NOT RECEIVED A RESPONSE. I AM FRUSTRATED WITH THE LACK OF CUSTOMER CONCERN FOR THIS WINDSHIELD WIPER SAFETY RECALL. I LIVE IN SOUTH LOUISIANA, WHERE AFTERNOON THUNDERSTORMS ARE DAILY ON MY COMMUTE HOME. WE CURRENTLY OWN TWO VEHICLES, BOTH ARE MAZDA3 AND PURCHASED NEW, IN 2010 AND 2017. I CANNOT UNDERSTAND WHY YOUR SITE MAZDARECALLINFO.COM IS REDIRECTING ME TO BILL HOOD MAZDA TO SCHEDULE APPOINTMENTS IF THEY DO NOT HAVE THE CORRECT EQUIPMENT TO PERFORM THE SERVICE. CAN YOU PLEASE LET ME KNOW WHEN MAZDA CAN REPAIR MY VEHICLE?

• 06/15/2018· POWER TRAIN,VEHICLE SPEED CONTROL

  WHEN FROM A FULL STOP, THEN WITH WHEN NEEDING TO ACCELERATE QUICKLY, THERE IS A DELAY IN ENGINE RESPONSE. USUALLY HALF A SECOND TO ONE FULL SECOND DELAY IN ENGINE RESPONSE BEFORE IT STARTS TO ACCELERATE. ONE ONE OCCASION, IT DID NOT ACCELERATE AT ALL. I HAD TO THEN LET MY FOOT OFF OF THE GAS PEDAL AND PRESS DOWN ON THE GAS AGAIN FOR IT TO FINALLY ACCELERATE. THIS WAS VERY DANGEROUS FOR EXAMPLE WHEN I WAS ON THE FREEWAY. MY LANE WAS STOP-AND-GO TRAFFIC, BUT THE LANE TO MY RIGHT WAS OPEN, SO I WAITED TILL IT WAS CLEAR THEN TURN THE STEERING WHEEL TO THE RIGHT AND PRESS THE GAS PEDAL. WELL TO MY SURPRISE IT DID NOT ACCELERATE AND CONSISTENTLY MOVED AROUND 5 MPH, WELL THERE WAS A CAR COMING IN THAT LANE AND MY CAR WOULD NOT ACCELERATE SO I LET OFF MY FOOT AND PRESS THE GAS AGAIN AND IT STARTED TO ACCELERATE.

• 06/13/2025· UNKNOWN OR OTHER

  The infotainment screen in my Mazda 3 will act as if buttons are being pressed without buttons actually being pressed. It a distraction and unsafe. I've noticed that other Mazdas had issues with this as well and were given extended warranties to fix this problem. Why not the 2017 Mazda 3? I talked to a mechanic about fixing it and it's very expensive yet it's a widespread Mazda problem. Someone is going to crash because of this.

• 06/05/2025· UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCECrash

  I made a right turn onto a gravel driveway that has a slight incline. My speed was less than 10 mph. At the top of the incline I attempted to make a U turn so I could park the car. Midway through the U turn the car's acceleration increased rapidly to high speed without my stepping on the accelerator. I pressed the brake 3 times. The brake pedal went to the floor without seemingly any effect. In seconds the car traveled across the front lawn, picked up concrete from and old cistern top and smashed into the front porch tearing it off it's foundation. Portions of the porch and tree limb fell shortly after the impact. The front tire was spinning at a rapid rate when I exited the vehicle. Extraction of the vehicle was not accomplished for 2 weeks while experts determined how best to accomplish the extraction. The car insurance company and 2 towing businesses declared the vehicle a total loss. The vehicle is with the towing company per car insurance company request. I don't know if it has been inspected. I did not see any warning lights. I was treated at the hospital for a slight concussion and significant head and facial bruising and lacerations as well as a wrist burn likely caused by air bag deployment.

• 06/04/2025· UNKNOWN OR OTHER

  The vehicle's touch screen for radio/nav/vehicle settings has delaminated which causes the display to detect "touches" that are a result of the delamination. This can result in navigation exiting, radio changing audio levels, and a myriad of other things like turning on/off vehicle safety settings. This was a known issue on the previous models and a short web-search has found that many others with this generation mazda has the same issue.

• 06/03/2024· UNKNOWN OR OTHER

  The Manufacturer Recall Number6023G, NHTSA Recall Number23V-487, has not been performed by the dealer. The dealer states that they do not have a remedy. Not only have I had the problem of flickering and distortion, but the back-up camera often does not operate at all.