2017 Lincoln MKC

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2024· ENGINE

  The coolant intrusion into cylinder #2 . Very well known problem with Ford EcoBoost engines. This car has the 2.0L engine and there hasnt been a recall on it yet. It becomes a safety concern when the problem gets bad enough to allow oil to leak , causing a engine fire. The problem was diagnosed by a Lincoln dealer. No, it was not inspected by the manufacturer but my dealer did communicate the issue to Ford. There were check engine lights because this causes a cylinder misfire as the coolant leaking into the cylinders is burned. We already had the problem repaired by replacing the engine long block assembly which cost $8176.93 .

• 12/28/2019· POWER TRAIN

  THE TRANSMISSION ON MY 2017 MKC DEVELOPED A SLIPPING ISSUE AT AROUND 81000 MILES. THIS OCCURRED FIRST IN THE RANGE OF 25-35 MPH. NOW IT SEEMS TO HAVE BROADENED. HAD THE CAR INSPECTED BY SANDERSON LINCOLN IN PHOENIX, AZ. THEIR INITIAL DETERMINATION WAS A NEW TRANSMISSION OR A REBUILD. COST IS EXCESSIVE. DEALER AND MANUFACTURER NOT WILLING TO REALLY HELP.

• 12/26/2024· ENGINEFire

  The contact owns a 2017 Lincoln MKC. The contact stated that while driving, a burning odor was detected as the vehicle lost power. Upon the contact's arrival at home, her fiancé called AAA service. Where upon inspection the AAA technician diagnosed the vehicle with a battery issue stating that the was about to explode. No warning lights were illuminated. The battery was replaced by the however the contact stated that the vehicle continued to have electrical problems. The contact received a notification of NHTSA Campaign Number: 23V378000 (Engine) however the VIN was not included. The manufacturer or dealer was not notified of the issue. The failure mileage was approximately 80,000.

• 12/14/2018· ENGINE

  FIRST NOTICED THE PROBLEM WHEN I HAD NO HEAT BLOWING FROM MY HEATER, (CAR WAS NOT OVERHEATING OR ANYTHING), I CHECKED MY ANTIFREEZE AND IT WAS LOW SO I ADDED IT AND I HAD HEAT IN MY CAR AGAIN. FOUR DAYS LATER, I HAD THE SAME THING HAPPEN, NO ANTIFREEZE (AND AGAIN NOTHING SHOWING MY CAR OVERHEATING), ADDED ANTIFREEZE AND HAD HEAT AGAIN. PARKED MY CAR ON A CEMENT DRIVEWAY AND OBSERVED NO ANTIFREEZE LEAKING, BUT THERE WAS A VERY STRONG AND HORRIBLE SMELL OF ANTIFREEZE BURNING COMING FROM MY EXHAUST ALSO, THINK WHITE SMOKE COMING FROM THE EXHAUST. CAR IS NOW WAITING AT THE FORD DEALER TO FIND OUT WHAT IS WRONG. CAR ONLY HAS 49,852 MILES ON IT.

• 12/09/2025· ELECTRICAL SYSTEM

  Battery drain issues - causing faulty modules on driver side door which include the safety belts modules, rear lift gate as well as black panel screen. Poor engine performance and warning lights like the check engine light come on and off intermittently. I have replaced the battery several times and having various modules problems some have come up as air bags, and ABS brakes modules. Lincoln knows about the problems and so far, is not able to fix the problems that causes the battery to drain, which causes all the faulty modules. Really don't expect anything like a recall, but this is now documented to warned others. if the modules don't work properly, the sensors will not work correctly either in the vehicles. There are over 20+ modules in the MKC that work with the sensors. Thank you for at least reading.

• 12/09/2022· ENGINE

  TSB 19-2346 ... Engine gives no warning until to late ... Then multiple warnings and alarms happen all at once ... says the car is overheating but before you have time to react (Like pulling over) the alarms clear ... engine light is only warning on ... This could cause the motor to seize or stop running loosing power steering and control ... This has been known since 2019 when TSB-19-2346 was announced which means they knew sooner ... Ford told me there is no known problem with this motor but TSB says other wise ... There is no fix to problem .. Motor replacement is it ... I purchased this car from ford Dealer 09/19/20 with 25000 miles ... I never got any notice on the car and the problems it was having ... now they want me to pay out of pocket for new motor $7000 ... we still owe $20000 on the car and its down ...

• 12/07/2025· ENGINE

  Engine failure due to known coolant intrusion defect documented under Ford EcoBoost TSB guidance. Denied goodwill assistance despite defect being manufacturing-related.

• 12/07/2023· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.

• 12/07/2018· STRUCTURE,ENGINECrash

  CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.

• 12/04/2025· AIR BAGSCrash

  The contact owned a 2017 Lincoln MKC. The contact stated that while driving at 10 MPH, when attempting to park the vehicle on a residential street, the vehicle heisted, and the vehicle independently accelerated into her cousin's house. The contact mentioned she depressed the brake pedal to stop; however, the vehicle did not respond as intended. No air bags deployed. The contact was able to drive the vehicle from the scene. No medical attention was required. The insurance company deemed the vehicle a total loss. The contact stated that a police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

• 11/29/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2017 Lincoln MKC. The contact stated while driving at undisclosed speeds, there was no heat being distributed throughout the vehicle. There were no warning lights illuminated. The contact stated that coolant was leaking into the engine. The vehicle was taken to the local dealer, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contracted but did not assist. The failure mileage was approximately 55,453.

• 11/22/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2017 Lincoln MKC. The contact stated while driving at approximately 35 MPH, the vehicle shuddered and stalled. The contact was able to pull over. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that cylinder #4 had misfired. The contact stated that the engine block was defective, and the vehicle was leaking coolant. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,809.

• 11/22/2022· POWER TRAIN

  There is a design flaw in the way coolant flows around the engine block which allows coolant to leak into cylinder 3 the result of which is the mix of coolant and motor oil damages the engine with no probability of repair. The only recourse is engine replacement. A Ford service bulletin as to this issue has been issued by Ford to its Service Departments. A design change in the motor block has supposedly corrected the problem. It affects all Ecoboost 2.0 4 cylinder engines used by Ford, but may apply to other Ford 4 cylinder engines as well. The engine in my 2017 Lincoln MKC has the problem at 77K miles. At present the car is not safe to drive as the engine could seize at any time. There are several YouTube videos on the subject showing the damage to the engine due to this problem. A copy of the service report from the local Ford dealer, Chestatee Ford, Dahlonega, GA can be provided.

• 11/18/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

  THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.

• 11/15/2023· UNKNOWN OR OTHER,BACK OVER PREVENTION

  Back up camera failure and problems updating sync module

• 11/10/2017· UNKNOWN OR OTHER

  THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING STRUCK A CHILD IN THE FACE WITH SO MUCH FORCE THAT IT KNOCKED HIM DOWN, WITH CUTS AND BRUISED TO THE CHILD'S FACE (NEAR THE EYES). THE FORCE OF THE SPRING ALSO CAUSED A DAMAGE TO THE BUMPER. IF THIS HAPPENS AGAIN, IT HAS POTENTIAL TO CAUSE SIGNIFICANT BODILY HARM.

• 11/06/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to O’Reilly Auto Parts and was diagnosed with a misfire in cylinder #2. The vehicle was then taken to the dealer, where it was diagnosed with a misfire in cylinder #3. The dealer replaced the ignition coils and the spark plugs; however, the failure persisted. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption, and the contact noticed an abnormal odor coming from the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that assistance would not be provided because the vehicle was not covered under warranty. The failure mileage was approximately 190,500.

• 11/03/2025· BACK OVER PREVENTION

  The contact owns a 2017 Lincoln MKC. The contact received notification NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that the notification was received in September 2025; however, there was no indication when parts would be available. The manufacturer was made aware of the concern but provided no assistance. The contact was a retired veteran and stated that she needed to drive the vehicle; however the vehicle was unsafe to drive while reversing. The contact was in fear of the backup over prevention screen going blank while reversing. The contact had not experienced a failure.

• 11/03/2025· BACK OVER PREVENTION

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable and the message "Camera Unavailable" was displayed. Occasionally, the rearview camera displayed a blue image. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

• 11/03/2025· ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (ENGINE) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repair were not yet available. The contact stated that while the vehicle started, the interior lights and lights on the instrument panel failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to an electrical system failure. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken back to the independent mechanic; however, the independent mechanic referred the contact to the local dealer. The vehicle was not repaired. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.

• 11/03/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/29/2025· BACK OVER PREVENTION

  The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera displayed lines. In addition, the contact stated that the rearview camera system failure was intermittent. The vehicle was not repaired or diagnosed by an independent mechanic or dealer. The contact disconnected the battery cables, and the back-over prevention system reset independently; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

• 10/28/2025· ENGINE AND ENGINE COOLING,POWER TRAIN

  The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. The vehicle was taken to a transmission specialty shop and was diagnosed with torque converter failure, which caused transmission failure. The torque converter was replaced. The contact stated that on a separate occasion, days after the vehicle was repaired, the check engine warning light illuminated. The contact pulled into a gas station and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine, which caused the cylinder head to crack, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not contacted. The failure mileage was approximately 112,000.

• 10/25/2023· ELECTRICAL SYSTEM

  NHTSA Recall 23V378 Battery monitor sensor BMS Power Circuit in-line fuse installation. Everyone's safety in my family including myself is at risk. Received first recall notice June 2023. Second August 2023. After attempts via phone I went in person to dealer and they placed Work Order706429 on September 7, 2023. The recall was confirmed by Pines Lincoln Service, 8655 Pines Blvd., Pembroke Pines, Florida 33024. Dealer Ph: (954) 443-7100.

• 10/24/2025· BACK OVER PREVENTION

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

• 10/24/2025· BACK OVER PREVENTION

  The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera was inoperable. The contact stated that the failure was intermittent. In addition, there was an error message displayed, indicating that the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part was not yet available for the recall repair. The contact assumed that the dealer was aware of the failure, because the vehicle was regularly serviced at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

• 10/23/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2017 Lincoln MKC. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel, followed by a coolant temperature message. The vehicle was taken to a dealer, where it was diagnosed with a hairline crack in the engine. The hairline fracture led to coolant intrusion inside cylinder #2, and the vehicle was diagnosed with engine failure. Upon investigation, the contact discovered Technical Service Bulletins 19-2346 and 22-22229, which the contact linked to the failure. The contact called another dealer about the failure and was informed that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 98,690.

• 10/23/2024· POWER TRAIN

  My car was vibrating and shifting weird. I recently repaired the brakes thinking that was the source of the vibration however the vibration escalated and the car shakes violently when stopped and jerk forward after releasing the brakes. My mechanic said this was a known issue with my model and pointed me to Customer Satisfaction Program 20N07. I spoke with Ford who indicated my VIN was not eligible for this CSP.

• 10/19/2024· ENGINE

  Coolant leaking into cylinders 2 and 3 needs engine block replacement causing smoke and misfire

• 10/18/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was started by Roadside Assistance. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 35,040. Parts distribution disconnect.

• 10/16/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  We tried calling the dealers they stated they are not able to fix it and don't know whe. They will. The back up camera starts shutting off ,going black while reversing. Lights inside car while driving will shut off. It has been happening since 2022 recently 2 weeks ago

• 10/14/2021· WHEELS

  I had my MKC at the dealership to get an oil change and check for an issue with electrical. They were checking the car and they had to replace all 20 lugnuts because they swelled. I think it's absolutely ridiculous that even the dealers say they have problems with those lug nuts and ford/Lincoln refuses to pay for it! I called who refused to pay for them

• 10/13/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/12/2023· ENGINE

  The contact's wife owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/10/2025· ENGINE

  Engine design flaw in the gaskets. Coolant leaking into the cylinders causing misfire. Had to replace the engine. $8000.

• 10/10/2021· ENGINE

  When I started my car is was idling low and engine light came on

• 10/04/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/04/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

• 09/30/2023· UNKNOWN OR OTHER

  I contacted the dealer for my recall repair. They advised there is a 200 person waiting list and they are only permitted to order 4 parts per week. At this rate, it will be almost a year before my vehicle is fixed. NHTSA requested to know if there were issues getting this part fixed - yes, there are issues. Thank you.

• 09/26/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/22/2025· ENGINE

  COOLANT LEAKING INTO ENGINE, CAUSING MISFIRES AND ENGINE SERVICE LIGHT ON

• 09/22/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the vehicle sputtered. The contact stated that the failure recurred while driving and depressing the accelerator pedal. The check engine and the battery warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 63,000. Parts distribution disconnect.

• 09/21/2022· WHEELS

  Lug nuts need to be replaced due to swelling

• 09/17/2025· UNKNOWN OR OTHER,ENGINE

  Symptoms consistent with TSB 19-2346 for 2.0L EcoBoost engines: coolant in cylinders, white exhaust smoke and check engine light is on. I have to keep topping off the coolant weekly, engine light comes and goes with same errors. Went to a general mechanic who got error codes PO301-00 AND PO316-00. Currently scheduled next week to see an engine mechanic. Available for inspection upon request. Has not put us in danger yet but is of major concern due to potential for failure, so we are having it seen to ASAP. We don't have a Ford dealership so nearby to go out there with a failing car just to have them verify that yes that is the issue and yes it will be a very expensive repair we could not afford if we did it with them. Despite very low mileage it is still past warranty date, so any goodwill would have to come after we go through the trouble of bringing our vehicle in and hoping for the best. We called and they couldn't even provide any kind of ballpark likelyhood of goodwill.

• 09/14/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to start the vehicle, the vehicle failed to start. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. Parts distribution disconnect.

• 09/13/2025· AIR BAGS

  None of my airbags deployed in a one vehicle accident when my tire blew. I woke up sitiing in a guard rail.and injured. This happened on September 4th, 2025. Car totaled and Travelers Insurance already paid off finance company and I was left with nothing. I have trouble walking g, a brokthumb. Constant headaches and chest soreness.

• 09/13/2024· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but was offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 83,000.

• 09/13/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact stated that the vehicle shuddered while starting. Upon inspection, the contact noticed that the coolant level was low. The contact refilled the coolant, but the following day, the coolant level was low again. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000.

• 09/12/2023· ENGINE

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 09/11/2020· STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  I WAS PULLING AWAY FROM MY HOUSE AFTER BACKING OUT OF MY DRIVEWAY, AND THE POWER STEERING PRACTICALLY FROZE. I ALMOST HIT MY OTHER CAR THAT WAS PARKED IN FRONT OF MY HOUSE. THREE WARNINGS CAME UP ON THE DASH: 1. SERVICE ADVANCETRAC, 2. STEERING ASSIST FAULT SERVICE REQUIRED, 3. HILL START ASSIST NOT AVAILABLE. I HAD IT TOWED TO MY LOCAL SERVICE STATION AND HE DIAGNOSED THAT IT WAS THE "ELECTRONICS" IN MY RACK AND PINION. HE ADVISED THAT I TAKE IT TO FORD/LINCOLN, BECAUSE IT MAY, OR SHOULD BE UNDER WARRANTY. I THEN TOWED MY CAR TO THE CLOSEST FORD DEALER THAT I WAS ABLE TO MAKE AN APPOINTMENT WITH, BECAUSE ALL THE DEALERS IN QUEENS, NY ARE BACKED UP, 4-6 WEEKS. I RECEIVED AN IMMEDIATE RESPONSE: "WE FOUND THE PROBLEM. INTERNAL FAILURE WITH THE ELECTRONIC RACK AND PINION. THAT'S WHY IT IS CAUSING ALL THE WARNING LIGHTS WHILE DRIVING AND HARD STEERING. THE RACK CAN'T COMMUNICATE WITH THE VEHICLE. PARTS AND LABOR WITH AN ALIGNMENT AND DIAGNOSTIC IS $2,106 PLUS TAX. IT'S ELECTRONIC. CAN'T CONTROL AND DON'T KNOW WHAT CAUSES IT TO GO BAD. IT IS ONLY COVERED UNDER THE BASIC 3YR./36K MILE WARRANTY. IT'S AN INTERNAL ISSUE WITH THE RACK. IT'S ALL COMPLETE WITH NEW RACK AND ELECTRONIC UNIT BUILT INTO IT. I KNOW IT'S EXPENSIVE. IT'S THE SAME SET UP AS THE FORD EXPLORER. JUST DID ONE THE OTHER DAY. THE PART ALONE IS $1296.00 AND IT TAKES 2 DAYS TO GET. THEY (FORD) KNOW OF IT BUT NO RECALL. PART INCLUDES 1YR./12K WARRANTY PARTS AND LABOR." I AM GETTING THE CAR REPAIRED. I WAS TOLD IT SHOULD BE READY BY TUESDAY, SEPTEMBER 15TH, 2020.