2017 Jeep Compass

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Delamination of Uconnect radio causing multiple electronic malfunctions on vehicle, causing a safety issue. Problem has been reproduced and was confirmed by dealership on November 5th 2021. Issue first started in February of 2020.

• 12/26/2025· ELECTRICAL SYSTEM

  My lights keep blinking on dashboard saying 4 wheeldrive isn't available and my vehicle keeps shutting off in the middle of me driving it,this is very dangerous,I took it to Carlock Dodge Jeep and for recall on vehicle that they say was causing the problem they fixed the recall but vehicle still doing the same thing

• 12/26/2018· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE VEHICLE HAS BEEN IN MOTION EVERY OCCURRENCE AND HAPPENED ON A HIGHWAY. THE JEEP HAS SHUT OFF WHILE I WAS DRIVING. I HAD THE AUTOMATIC OFF TURNED OFF AND WHEN I STOPPED AT A STOP LIGHT THE JEEP POWERED DOWN, DASH AND LIGHTS WENT CRAZY, AND MY JEEP WOULD NOT START BACK UP. IT TOOK OVER 5 MINUTES TO GET THE JEEP TO COME BACK ON. THERE IS ALSO A POPPING NOISE AND A VERY HARD SHIFT AT TIMES. WHEN THIS HARD SHIFT OCCURS IT PULLS MY JEEP TO THE RIGHT, I HAVE HAD IT IN THE SHOP SEVERAL TIMES THIS YEAR AND THEY CANNOT FIGURE OUT THE PROBLEM. THEY THOUGHT CHANGING MY SHOCKS WOULD HELP BUT IT HAS NOT. THERE IS STILL A POPPING SOUND WHEN I HIT A CERTAIN SPEED AND THEN IT IS STILL SHIFTING EXTREMELY HARD RANDOMLY AND JERKS THE WHOLE JEEP WHEN IT HAPPENS. IT HAS ALMOST CAUSED ME TO WRECK A COUPLE TIMES ESPECIALLY WHEN I AM IN A RIGHT HANDED CURVE AND THIS OCCURS; IT CAUSED ME TO GO OFF ROAD WHEN I TOOK A RIGHT HANDED CURVE AND IT OCCURRED. THIS HAS BEEN HAPPENING SINCE APRIL 2018, AND I HAVE HAD IT IN THE SHOP SEVERAL TIMES. THIS HAS BEEN AN ONGOING THING NOW I DO NOT HAVE THE FILES WITH ME TODAY AT WORK, BUT I DO HAVE THEM AT HOME. I CAN UPLOAD THE DOCUMENTATION AT A LATER DATE. UNSURE OF EXACT DATE.

• 12/26/2017· ELECTRICAL SYSTEM

  ISSUE RELATED TO RECALL T70 CONTINUES AFTER UPDATE AND TESTING. DASH WILL PROPERLY DIM IF THE CAR IS TURNED ON AT NIGHT. HOWEVER, IF THE CAR IS ON AND I OPEN MY DOOR, TEMPORARILY TURN ON CABIN LIGHTS, OR DRIVE TEMPORARILY IN BRIGHT ENVIRONMENT (EG. TUNNEL), MY DASH WILL BECOME BRIGHT AND STAY BRIGHT. THIS HAS ALREADY BEEN IDENTIFIED AS VIOLATION OF FEDERAL SAFETY REGULATIONS WITH RECALL T70 OR 17V-740

• 12/23/2020· POWER TRAIN

  MY STRUTS AS WELL AS 2 OF MY COUSINS WITH THE SAME MAKE AND MODEL JEEPS HAVE ALL BEEN A PROBLEM. SO THERE HAS TO BE AN ISSUE WITH JEEP COMPASS STRUTS

• 12/21/2017· FUEL/PROPULSION SYSTEM

  NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.

• 12/19/2024· UNKNOWN OR OTHER

  Auto Start Stop feature stop working and caused my car to stall. I had to set my car to stop, take my foot of the break. Re started my car, all while traffic was going, in danger of getting rear ended.

• 12/17/2019· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.

• 12/16/2025· SERVICE BRAKES

  While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.

• 12/16/2019· ENGINE

  ENGINE STALLS AT ANY SPEED DUE TO LOW OIL. 2.4 ENGINE HAS EXCESSIVE OIL CONSUMPTION TO THE DEGREE OF SHUTTING DOWN IN BETWEEN 5000 MILE OIL CHANGES. ENGINE HAS 30,000 MILES AND USES 3 QUARTS BETWEEN CHANGES "APPARENTLY". CHRYSLER SAYS 1 QUART PER 2000 MILES!!! ON A NEW VEHICLE, THIS IS TOTALLY UNACCEPTABLE!

• 12/13/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  I BOUGHT MY CAR IN 2018 BRAND NEW WITH LESS THAN 10 MILES. IN THE FIRST FEW MONTHS, IT REQUIRED A BRAND NEW RADIO SYSTEM AND REAR CAMERA REPLACEMENT. IN SOME MONTHS FOLLOWING THAT, I HAVE HAD MY CAR STOP ON ME WHILE DRIVING, APPROXIMATELY 4-5 TIMES WITH ONLY EXCUSES AS TO WHY THE CAR WOULD UNSAFELY DO THIS. FIRST TIME WAS AN UPDATE THAT NEEDED TO BE DONE. SECOND TIME WAS THE KEYFOB BATTERY BUT ACCUSED IT OF BEING LACK OF OIL CHANGES (I DON'T NEED TO GO TO THE DEALERSHIP FOR OIL CHANGES). NEXT, WAS NO EXPLANATION AT ALL. LAST WAS YESTERDAY WHEN IT DIED TWICE IN ONE DAY IN THE MIDDLE OF THE ROAD. THEY CALLED TO LET ME KNOW THAT IT PROBABLY IS BECAUSE MY OIL IS 3/4 WAY DEPLETED EVEN THOUGH I HAD AN OIL CHANGE DONE LESS THAN 3K MILES AGO. THEIR SUGGESTION IS THAT I RETURN EVERY 500 MILES SO THEY CAN TOP ME OFF IF THE OIL SEEMS TO BE AN ISSUE. THESE ARE THANKFULLY IN LESS BUSY STREETS MOSTLY DRIVING STRAIGHT BUT ONCE WHILE TURNING. ONCE INCLUDED AN ERROR CODE THAT I WAS TOLD WAS AN ELECTRICAL SYSTEM ERROR BUT IT DIDNT REGISTER. I HAVE PICTURES AND VIDEOS ON MY PHONE FROM THE INCIDENTS. I HAVE ALSO WRITTEN TO THE CEO OF JEEP, ATTORNEY GENERAL AND WILL BE CONTACTING AN ATTORNEY FROM AN ARTICLE I FOUND ON THIS ISSUE FROM APRIL OF 2019. MY PHOTOS AND VIDEOS WILL NOT SEND AND UPLOAD.

• 12/09/2019· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND DID NOT WORK AS INTENDED WITHOUT WARNING. ALSO, WHEN ATTEMPTING TO PLACE FUEL INTO THE FUEL TANK, THE NOZZLE HAD TO BE RE-POSITIONED IN ORDER TO CONTINUE ADDING FUEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT WAS ALSO INFORMED THAT SINCE HE PURCHASED THE VEHICLE FROM A DEALER THAT WAS NO LONGER IN OPERATION, THEY COULD NO LONGER STAND BY THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,677.

• 12/08/2023· UNKNOWN OR OTHER,ENGINE

  The engine malfunctioned on the freeway causing my brother to have to pull to the side as safely as possible. The engine was smoking and all of the electrical systems started to fail. It said it was overheating.

• 12/08/2017· ELECTRICAL SYSTEM

  MY CAR IS HAVING THE EXACT ISSUE DESCRIBED BY INVESTIGATION/RECALL 17V740000. HOWEVER, I AM NOT INCLUDED IN THE RECALL. POTENTIALLY THE RECALL IS NOT INCLUDING ALL AFFECTED CARS.

• 12/06/2017· EXTERIOR LIGHTING

  PURCHASED FIRST DEFECTIVE VEHICLE ON 9-29-17, RECEIVED REPLACEMENT ON 10-7-17, DISCOVERED THE DASH LIGHTS WOULD NOT DIM AT NIGHT. THE DEALERSHIP HAS BEEN HOLDING THE CAR WAITING FOR A SOLUTION FROM CHRYSLER EVER SINCE. THEY WERE SCHEDULED TO REPLACE THE DEFECTIVE MODULE ON 11-22-17 BUT ISSUED THE RECALL ON 11-21-17. I STILL HAVE NOT BEEN GIVEN A REPAIR DATE ON A NEW VEHICLE THAT I HAVE OWNED FOR 2 MONTHS AND HAD AT HOME BUT FOR 12 DAYS.

• 12/03/2019· ENGINE

  TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE OIL IN HIS VEHICLE NEEDED TO BE CHANGED EVERY TWO MONTHS. IN ADDITION, THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (LOCATED AT 310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.

• 12/02/2020· UNKNOWN OR OTHER,SERVICE BRAKES

  WHILE PULLING OFF FROM A STOP, THE ELECTRONIC PARKING BRAKE TURNS ON BY ITSELF. THIS HAS OCCURRED MULTIPLE TIMES, TYPICALLY ON FLAT CITY STREET AT A RED LIGHT OR STOP SIGN. THE ONLY WAY TO GET THE CAR TO DRIVE IS TO RESTART THE ENGINE, BUT THIS SOMETIMES TAKES A FEW TIMES TO START.

• 11/30/2020· UNKNOWN OR OTHER

  START/STOP DOES NOT ENGAGE WHEN STOPPED

• 11/27/2020· STEERING,SUSPENSION

  ON 11/23/20 I WAS AT QUIRK CHRYSLER JEEP DEALER GETTING AN OIL CHANGE AND I WAS INFORMED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED THE VEHICLE HAS ONLY 33,906 MILES. 2018 JEEP COMPASS VEHICLES WERE RECALLED FOR THIS SAME ISSUE. THIS IS A SAFETY ISSUE TO HAVE THESE PARTS FAIL PREMATURELY.

• 11/22/2018· ENGINE

  MY 2017 JEEP COMPASS HAS ONLY 14,000 MILES ON IT. I MADE A TURN TODAY AND NOTICED THE LOW OIL INDICATOR CAME ON. I IMMEDIATELY TOLD MY HUSBAND AND HE CHECKED THE OIL AND IT WASN'T EVEN SHOWING UP ON THE DIP STICK. IT CAUSED MY ENGINE TO TURN OFF IN AN INTERSECTION AND I HAD TO HOPE THAT I COULD GET OUT OF THE INTERSECTION WITHOUT GETTING HIT. I MANAGED TO GET IT TURNED BACK ON AND THE EMERGENCY BRAKE WAS AUTOMATICALLY ENGAGED WHEN THE ENGINE TURNED OFF. I DISENGAGED THE EMERGENCY BRAKE AND STARTED MY ENGINE AND MADE IT HOME. WE DID ADD 3 QUARTS OF OIL. SO, I RESEARCHED THIS "PROBLEM" ONLINE AND FOUND MANY PEOPLE HAVING THE SAME PROBLEM WITH THIS ENGINE BURNING OIL LIKE CRAZY. I'M NOT SURE IF MY ENGINE IS DAMAGED OR NOT (DUE TO THE OIL BEING BASICALLY DRY). I AM PLANNING ON TAKING IT IN TO THE DEALERSHIP. WE ADDED OIL TO GET IT BACK TO THE NORMAL LEVEL, BUT TO ME WE JUST COVERED UP THE PROBLEM. A NEW MOTOR SHOULD NOT BURN THROUGH 4 1/2 QUARTS OF OIL IN 5,000 MILES. SOMETHING NEEDS TO BE DONE. I FEEL LIKE MY $30,0000.00 VEHICLE IS A LEMON.

• 11/17/2020· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  TRANSMISSION SHIFTS BACK N FORTH VERY BAD. ONLY 71,649 MILES. NEED TO FIX IT. PLEASE.

• 11/17/2019· ENGINE

  PROBLEM STARTED AROUND 43K MILEAGE. WHEN TURNING, THE "LOW OIL PRESSURE" LIGHT WOULD COME ON, THEN THE ENGINE WOULD STALL AND SOMETIMES THE EMERGENCY BRAKE WOULD ACTIVATE AND STOP THE CAR. I WOULD HAVE TO SHUT VEHICLE OFF AND THEN TURN BACK ON TO OPERATE. THIS HAPPENED ON SIDE STREETS AND ONCE ON HIGHWAY. TOOK CAR INTO GOLLING (DEALER) AND THEY SAID OIL WAS VERY LOW. I HAD JUST HAD OIL CHANGED ABOUT 3K MILES PRIOR TO THAT. DEALER TOLD ME THAT "THESE ENGINES ARE KNOWN TO BURN OIL". THEY TOLD ME TO BRING IT BACK AT 2K MILES TO HAVE THE OIL CHECKED. AT 2K MILES, THE OIL WAS LOW AGAIN AND THEY DID AN OIL CHANGE AND TOLD ME TO BRING IT BACK AT 1K MILES. I BROUGHT IT BACK AT 1K MILES THEY NEEDED TO "TOP IT OFF" AND TOLD ME TO BRING IT BACK AGAIN AT 2K MILES. THE DEALER ALSO MENTIONED THAT IF NEXT OIL CHECK IT WAS SHOWING LOW, THEY MAY NEED TO REPLACE ENGINE.

• 11/16/2020· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  I WAS GETTING ONTO THE FREEWAY GOT UP TO 60 MILES AN HOUR I SAW MY ALTERNATOR LIGHT BLINK THEN MY TRACTION CONTROL LIGHT CAME ON AND THE MOTOR LOST ALL POWER AND NOW THEY'RE TELLING ME THAT MY THROTTLE BODY IS BAD AND I SEE A LOT OF COMPLAINTS ON THE INTERNET ABOUT JEEP COMPASS THROTTLE BODIES

• 11/11/2020· ELECTRICAL SYSTEM

  MULTIPLE ELECTRICAL ISSUES FOR THE LAST 2 YEARS. MOST NOTABLY IS WHEN I START THE CAR THE TEMPERATURE RESETS ITSELF TO THE OPPOSITE OF WHAT IT WAS. I.E. TURNED CAR OFF WITH TEMP LO AND RESET ITSELF TO HI. TAKEN IT TO THE DEALERSHIP WHO STATES THEY CAN'T REPLICATE THIS AT ALL. THIS STILL HAPPENS WITH NO RESOLVE. NOW I RECEIVE DASH MESSAGES STATING MULTIPLE LIGHTS DON'T WORK SUCH AS THE BRAKE LIGHTS HOWEVER THEY ARE PERFECTLY FINE. OTHER MESSAGES HAVE FLASHED BUT THEN DISAPPEAR. ALSO ISSUES WITH THE USB AND UCONNECT. USB HAS BEEN REPLACED DUE TO BEING LOOSE BUT NOW AS I DRIVE THE USB CUTS IN AND OUT. ALSO HAVE BEEN TOLD THEY CANNOT REPLICATE THIS ISSUE.MANY OF THESE ISSUES STARTED 6 MONTHS AFTER PURCHASING THE VEHICLE AND STILL PERSIST TO THIS DAY.

• 11/06/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  UNKNOWN the screen on my JEEP COMPASS has gone dark i can't see anything to let me know what functions are happening I have spoken to Jeep and they said i have to replace the unit at over $2000.i believe its a dangerous situation. Can someone please help me

• 11/06/2019· ENGINE

  THE STOP/START BATTERY HAD TO BE REPLACED. WITHIN 2 MONTHS THE CAR BATTERY HAD TO BE REPLACED. THIS WAS BECAUSE THE STOP/START ENGINE DIED VARIOUS TIMES. THE CAR WOULD NOT START FOR OVER 10 MINUTES. A MONTH AFTER FIXING IT , IT STALLED AGAIN. I AM 65 YEARS OLD AND THIS IS VERY UNSAFE. I STOP AT A STOP SIGN AND START TO GO AND IT DIES. IT SEEMS THAT THE STOP/START ENGINE HAS TO BE STOPPED FOR A PERIOD OF TIME BEFORE YOU CAN GO.

• 11/05/2019· ENGINE

  VEHICLE SHUTS DOWN WHILE OPERATING. TOOK IT TO THE DEALER AND THE DEALER SAID IT USES A QUART OF OIL EVERY 500 MILES THEREBY BY CAUSING ENGINE TO SHUT DOWN DURING OPERATION. DEALER STATED CHRYSLER IS AWARE OF PROBLEM AND NO SOLUTIONS HAVE BEEN PROVIDED YET. DEALER ALSO STATED TO GET AN OIL CHANGE EVERY 3000 MILES. THIS VEHICLE HAS 33,720 MILES AND WAS PURCHASED JUN 2017.

• 11/03/2020· POWER TRAIN,ENGINE

  MY LOW OIL PRESSURE LIGHT CAME ON. I TOOK IT TO GET THE OIL CHANGED AS IT WAS DUE FOR AN OIL CHANGE ANYWAY. THEY TOLD ME MY OIL LEVEL WAS 3.5 QUARTS LOW AND THAT I NEEDED TO TAKE THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT BECAUSE IT SHOULDN'T BE USING THAT MUCH OIL BETWEEN REGULAR OIL CHANGES. I TOOK IT TO JEEP WHERE THEY DIDN'T EVEN LOOK AT THE VEHICLE AND JUST TOLD ME THAT THIS ENGINE IS KNOWN TO BURN THAT MUCH OIL BETWEEN OIL CHANGES AND JEEP DEEMS IT AS 'ACCEPTABLE' BECAUSE THE OWNERS MANUEL STATES TO CHECK OIL LEVELS AT EVERY FILL UP AND ADD OIL AS NEEDED TO MAINTAIN A SAFE OIL LEVEL. HOW IS IT EVEN ACCEPTABLE FOR A BRAND NEW 2017 VEHICLE TO BURN 3.5 QUARTS OF OIL BETWEEN REGULAR OIL CHANGES? WHY DOES JEEP FIND IT ACCEPTABLE THAT I NEED TO CARRY OIL AROUND IN MY CAR 'JUST IN CASE' IT GETS LOW? WHY ARE THEY NOT FIXING THIS ISSUE?!

• 11/01/2021· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  My vehicle continually stalls when driving or at stop lights. Sometimes it will start back up other times I have to have it towed.

• 10/31/2023· STEERING

  The contact owns a 2017 Jeep Compass. The contact stated while driving at approximately 60 MPH, there was an abnormal clunking sound detected. While turning the steering wheel, the abnormal sound was detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the failure was due to the rack and pinion. The parts were back ordered. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,000.

• 10/30/2023· STEERING,ELECTRICAL SYSTEM,ENGINE

  I was traveling northbound on ih35 near exit 329 outside of Waco, Tx travel to Dallas Tx I was in the middle of the highway during rainfall when my jeep completely shut down on me without warning all lights came on radio went black, brake was stiff, steering wheel locked. I had to have my jeep towed $300 later. My vehicle was in park and the vehicle said not in park. Vehicle wouldn’t start up. I was in the 3rd lane of a 4 lane highway when the vehicle stalled and shut off easily could have gotten hit from oncoming traffic. I was on the side of the road for 5 hours not knowing what was wrong with my vehicle. I had a full tank of gas and fluids were A1. I looked up my vin with no recalls being shown. Googled the issue and nothing has been done for anyone that has experienced this scary situation.

• 10/21/2022· AIR BAGSCrash

  Air bags did not go off in accident

• 10/20/2020· SERVICE BRAKES

  ACCORDING TO TECHS AT DODGE DEALERSHIP BOT FRONT ANTI LOCK BRAKE SENSORS ARE BAD. THIS VEHICLE IS ONLY DRIVEN ON PAVED ROADS. THIS VEHICLE ONLY HAS 27203 MILES ON IT. LIGHT HAS BEEN COMING ON AND GOING OFF FOR A MONTH. IT IS HARD TO UNDERSTAND HOW 2 SENSORS COULD GO BAD AT THE SAME TIME UNLESS THE SENSORS ARE OF POOR QUALITY. THESE SENSORS ARE ORIGINAL SENSORS. SAFETY EQUIPMENT SHOULD NOT BE SUBJECT TO COST SAVINGS. THIS VEHICLE IS WELL WITHIN THE MILEAGE FOR WARRANTY AND ONLY TWO MONTHS OUT OF TIME WARRANTY. HOW DO 2 SENSORS GO BAD AT ONCE? RESEARCHING THESE PROBLEMS ONLINE AND IT SEEMS TO BE A COMMON PROBLEM WITH JEEP.

• 10/19/2018· UNKNOWN OR OTHER

  TWICE THE VEHICLE HAS STALLED AT A STOP SIGN. THE D ON THE GEAR SHIFT AND THE DASHBOARD FLASH AND IT SAYS PUT THE CAR IN PARK. THEN IT SAYS PRESS THE BRAKE AND PUSH START. AFTER THE CAR RESTARTS AND YOU BEGIN TO DRIVE IT FLASHES LOW OIL PRESSURE. THE THIRD TIME IT HAPPENED WE WERE DRIVING. THE LOW OIL PRESSURE FLASHED AND IT FELT KIND OF LIKE THE CAR WAS DRAGGING. WE HAD SLOWED TO MAKE A LEFT TURN AND THE CAR STALLED OUT. THE D ON THE GEAR SHIFTER AND THE DASHBOARD FLASHED AND IT SAID PUT THE CAR IN PARK AND THEN HOLD BRAKE AND PRESS START. THIS TIME WHEN I PRESSED THE START BUTTON IT SEEMED LIKE IT KEPT TRYING TO START THE CAR. I HAD TO PRESS THE BUTTON AGAIN TO MAKE IT STOP MAKING THAT SOUND.

• 10/18/2019· ENGINE

  MY VEHICLE HAS 15562 MILES ON IT AND IS 400 MILES FROM IT'S OIL CHANGE. WHEN DRIVING VEHICLE ON NEIGHBORHOOD STREETS IT WOULD RANDOMLY STALL AND SHUT OFF CAUSING A LOSS OF POWER STEERING AND VEHICLE ACCELERATION. WHEN WE ARRIVED HOME WE DID A ONCE OVER ON THE ENGINE AND THE OIL DIP STICK WAS BONE DRY. WE CALLED OUR LOCAL DEALERSHIP AND THEY MENTIONED THAT THEY HAD SEEN SEVERAL JEEP COMPASSES WITH THE SAME ISSUE.*DT CONSUMER STATED OUR VEHICLE WAS ABOUT 300 MILES SHY OF THE 5000 MILE SUGGESTED OIL CHANGE FROM JIFFY LUBE (PER MFG'S SPEC). SO 4700 MILES SINCE PREVIOUS OIL CHANGE.*JB

• 10/17/2019· SERVICE BRAKES,ENGINE

  I CAME DOWN A HILL IN MY NEIGHBORHOOD, STREET THEN BECAME LEVEL AND I CAME TO STOP SIGN, I STOPPED AND MY ENGINE DIED AND MY EMERGENCY BRAKE CAME ON. I HAD TO REMOVE FOOT FROM BRAKE, PUT BACK ON BRAKE, RESTART ENGINE AND THEN I COULD DISENGAGE EMERGENCY BRAKE. DEALER IS TELLING ME THIS BECAUSE IT WAS LOW ON OIL. BUT I WASN'T EVEN DUE FOR A FEW HUNDRED MILES FOR AN OIL CHANGE.

• 10/17/2018· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  I AM STILL IN SHOCK AND STILL QUITE SHAKEN UP ON THE MORNING OF TUES., 9/25/2018, WHEN AS USUAL GOT OUT OF MY HOME INTO MY JEEP TO GO TO WORK A FEW MINUTES BEFORE 6 AM. I CAREFULLY AT THE ENTRANCE AND EXIT OF MY COMMUNITY, I WAIT FOR ONGOING TRAFFIC TO BE FAR ENOUGH FOR ME TO DRIVE TOWARDS THE BLVD. AS MY JEEP STARTED TOWARDS PART OF THE BOULEVARD ALL OF SUDDEN, THE ENGINE STOPPED AS I DID NOT PRESS THE BYPASS BUTTON SO THE JEEP WENT INTO SLEEP MODE, WHEN I PRESSED THE BUTTON, IT READ," PUT VEHICLE ON PARKING MODE TO RESTART". MY HEART ALMOST CAME OUT OF MY MOUTH BECAUSE IF THERE WAS TRAFFIC ON MY LEFT I DEFINITELY WOULD HAVE BEEN KILLED BY THE ONCOMING TRAFFIC THAT WAS HEADING TOWARDS ME FROM THE LEFT, I PLACED THE JEEP IN PARK, I THEN PLACED IT ON DRIVE AND HEADED TO THE DIVIDER OF THE INTERSECTION. IN TEARS, I TURNED BACK HOME AND LEFT THE JEEP IN THE DRIVEWAY. I CALLED GREENWAY IMMEDIATELY TO REPORT THE INCIDENT. I HAVE A COPY OF MY CONVERSATION WITH THE GREENWAY DODGE, CHYRSLER, JEEP AND RAM SERVICE OPERATOR ON TUESDAY, SEPTEMBER 25, 2018,. A SERVICE APPT WAS SET FOR 9/29/18,AT GREENWAY. MY HUSBAND AND I WERE TOLD BY SERVICE TECH THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE JEEP SHUTTING DOWN THE ENGINEWHILE IN A DRIVE MODE. I DO NOT FEEL SAFE DRIVING THIS JEEP & THAT I WOULD NOT GO THROUGH WHAT I WENT THROUGH ON THAT MORNING. I AM ALIVE TO TELL EVERYONE OF WHAT HAPPENED TO ME AND NOT GOT KILLED DUE TO THE SPECIAL FEATURE THIS JEEP HAS TO CONSERVE GAS. THE ENGINE JUST SHUTS DOWN WHILE IN A DRIVE MODE. WE WERE TOLD THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE VEHICLE GOING INTO A PAUSE MODE WHEN WAITING FOR THE LIGHT TO CHANGE, OR WHEN THERE IS TRAFFIC JEEP COMPLETELY STALES WHEN IN DRIVE MODE. I AM THE OWNER OF THE VEHICLE AND WISH TO SURRENDER MY JEEP BECAUSE I NO LONGER FEEL SAFE DRIVING IT.

• 10/16/2019· VEHICLE SPEED CONTROL

  THE CAR ENGINE STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET MY CAR STALLED AND I COULDN'T STEER OR CONTROL THE SPEED OR MOTION OF THE CAR.

• 10/16/2019· UNKNOWN OR OTHER

  WHILE AT A RED LIGHT, THE COMPASS WENT INTO AUTO STOP. WHEN MY FOOT RELEASED THE BRAKE, THE CAR SHUTTERED, A LIGHT APPEARED AND IT APPEARED TO STALL. I COULD NOT ACCELERATE AND HAD TO BRAKE, PARK THE VEHICLE, TURN IT OFF AND BACK ON (IN THE MIDDLE OF A BUSY INTERSECTION). THE NEXT MORNING, WHILE DRIVING ON THE EXPRESSWAYN THE VEHICLE DID NOT APPEAR AFFECTED, BUT A DIFFERENT LIGHT CAME ON INDICATING COLLISION WARNING WAS TURNED OFF. IT DID NOT GO OFF UNTIL THE CAR WAS TURNED OFF AND DID NOT APPEAR TO POP BACK UP. LATER THAT SAME DAY, WHILE DRIVING ON THE EXPRESSWAY WITH CRUISE CONTROL GOING ABOUT 76 MPH IN THE LEFT HAND LANE, THE VEHICLE SHUTTERED, AND APPEARED TO STALL. THE SAME LIGHT TURNED ON. I WAS ABLE TO COAST THE VEHICLE TO THE RIGHT HAND SHOULDER, THEN IT OFF AND TURN IT BACK ON. PICTURES OF THE LIGHTS HAVE BEEN INCLUDED.

• 10/15/2018· ENGINE

  AROUND 8:50AM OCTOBER 4TH, 2018 MY WIFE AND BABY WERE AT A CITY STREET RED LIGHT STOPPED AND UPON ACCELERATING THE CAR COMPLETELY SHUT OFF AND THE STEERING-WHEEL LOCKED UP. AFTER ABOUT 5 MINUTES SHE WAS ABLE TO START IT UP AGAIN. WE LIVE IN THE CITY SO THIS COULD HAVE BEEN MUCH WORSE AT ANY DIFFERENT LIGHT AT ANY TIME OF DAY. I BROUGHT IT IN FIRST THING THE NEXT MORNING TO THE DEALERSHIP AND WAS TOLD THAT LOW OIL CAN CAUSE AIRPOCKETS IN THE ENGINE SHUTTING THE WHOLE VEHICLE OFF. THE JEEP TECH SAID "THIS HAS BEEN SEEN A LOT ON NEWER JEEPS IN THESE MULTI-AIR ENGINES. PEOPLE COME IN FOR THE SAME REASON AND HAVE NO INDICATION OF WHAT CAUSED IT. WHEN THEY FIRST CAME OUT WE HAD TO DIAGNOSE A LOT AND 99.9% OF THE TIME THAT IS THE CAUSE." MY CAR WAS AT ~11,200 MILES, AND MY OIL CHANGE STICKER SUGGESTED ~11,600 TO GET IT CHANGED AGAIN. I HAD NO OIL LIGHT, LET ALONE WASN'T EVEN CLOSE TO THE CERTIFIED TECH'S OIL CHANGE STICKER THAT IS PLACED ON THE CAR. THIS IS COMPLETELY UNSAFE AND NOT ACCEPTABLE. THE TECH SUGGESTED KEEPING A QUART OF OIL IN MY CAR AND CHECKING THE OIL EVERY 1-2K MILES (IN A BRAND NEW VEHICLE!). THE DEALERSHIP GM CALLED ME AND ASKED IF I WANTED TO TRADE IN MY VEHICLE FOR ITS WORTH TO GET ME IN SOMETHING ELSE SINCE I WASN'T SATISFIED, BASICALLY BRUSHING OFF THE MAJOR ISSUE AT HAND. I EXPLAINED I WANT THIS VEHICLE GONE AND REFUNDED COMPLETELY. HE MENTIONED I COULD TRY MY LUCK WITH THE FCA. I PUT IN A COMPLAINT THROUGH JEEP, AND A REP BY THE NAME OF STEVE STANDER CALLED 4 TIMES THROUGHOUT THE FOLLOWING WEEK AND LEFT NO VOICEMAIL. I LOOKED UP HIS # TO VERIFY HE WAS CALLING FROM CHRYSLER. STARTING FROM THE FIRST MISSED CALL I LEFT HIM A VOICEMAIL TELLING HIM THE BEST TIME WAS ANY TIME AFTER 12:30PM PST. THE NEXT 3 ATTEMPTS HE MADE WERE STILL IN THE EARLY MORNING, IGNORING MY VM'S.

• 10/13/2017· PARKING BRAKE,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.

• 10/11/2024· UNKNOWN OR OTHER

  Uconnect radio screen has severe delamination. This caused ghost presses on the screen. The ghost presses continuously make random phone calls including calls to emergency services. This poses a severe safety hazard as the operator has to pick their phone up to communicate with emergency personnel so law enforcement does not send a responding officer thinking there’s an emergency. It also poses a safety hazard for responding emergency personnel trying to respond to the false emergency notification.

• 10/11/2020· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  2ND TIME THIS HAPPENED WITHIN A MONTH. DEALER CHANGED BATTERIES 1ST TIME. COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING. EXAMPLE: ENGINE LIGHT, AIR BAG, OIL, WITH EVERY WARNING LIGHT THERE IS. VEHICLE JUST SHUT DOWN ON A BUSY ROAD. VERY DANGEROUS. 15 MIN LATER IT STARTED BACK UP LIKE THERE WASNT A PROBLEM. THERE IS EXCESS OIL USE ALSO. CHANGED OIL, A MONTH LATER, ITS A 1/4 LOW. NO DRIPS EITHER. THIS SHOULD NOT BE HAPPENING FOR A VEHICLE THAT IS ONLY 3 YEARS OLD.

• 10/10/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  2017 Jeep Compass has been having an issue with either the start-stop mechanism or the brakes. I was at a single lane red light. The engine went through the start-stop sequence, but when the light turned green and I released the brake, the car struggled to come to life at all and began to stall out. I had to wiggle the steering wheel and shift the gears to multiple places before returning it to drive and thankfully being able to keep moving. I turned the feature off in my car to prevent it from having any further issues while I just made it to work and back home. When I got to the next light and stepped on the brake, I heard a sound and when I looked down and noticed that the parking brake had engaged on its own. Fortunately I was near the dealership, but I was terrified that I was not going to make it there even. After keeping it over night and test driving it, they found nothing wrong with the vehicle at all. This is not the first time this has happened and we took the Jeep to the dealership only to be told that there was nothing they could find wrong with it. I have found several other complaints by other people saying the same exact thing. They are having this issue and when they take it to their service center, they are being told it is fine. This is not fine, and the fact that there has been absolutely nothing done about this simply because there hasn't been any evidence is ridiculous. This is truly unacceptable and I do not feel safe driving this vehicle. Period. There is something seriously wrong with it that no mechanics seem to be able to pinpoint whatever the issue is.

• 10/08/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  AUTO STOP FAILED TO RESTART VEHICLE WHILE STOPPED AT STOP LIGHT. PARKING BRAKE ENGAGED AND CAR WAS UNABLE TO MOVE. HAD TO PUT CAR IN PARK AND TURN OFF VEHICLE. THEN HAD TO RESTART TO CONTINUE DRIVING.

• 10/07/2019· ENGINE

  ON SATURDAY, 10/5/19 WHILE DRIVING VEHICLE FOR ONLY A MINUTE AND MAKING A RIGHT TURN, THE OIL LIGHT CAME ON (OIL PRESSURE LOW) AND THEN TURNED OFF. I THEN STOPPED MY VEHICLE AND WAITED ABOUT AN HOUR BEFORE CHECKING THE OIL AND IT WAS DOWN ALMOST 2 1/2 QUARTS. THIS IS ONLY AFTER APPROXIMATELY 3,200 MILES SINCE THE LAST OIL CHANGE. I WENT T TO JEEP SERVICE IN GARDEN CITY, NY FIRST THING MONDAY MORNING AND WAS TOLD BY 2 DIFFERENT SERVICE WORKERS THAT IT IS NORMAL TO BURN THROUGH A QUART OF OIL EVERY 1500 MILES. * THIS IS NOT NORMAL*

• 10/07/2018· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

  I WAS ON HWY GOING SPEED LIMIT AND THE CAR IN FRONT STOPPED REALLY FAST AND I PUT ON MY BRAKES AND THE ENGINE GOT MORE POWER LIKE THE GAS PADDLE WAS STUCK I COULD NOT STOP I HAD TO GO DOWN THE SHOULDER ABOUT A MILE BEFORE THE TRUCK WOULD STOP AND I WAS PUSHING DOWN ON THE BRAKE THE WHOLE TIME

• 10/05/2021· UNKNOWN OR OTHER,ENGINE

  Was towed into shop on 4/13/20 jeep would not start, the dealer said it was the battery. Took to shop on 3/9/21 the jeep was stalling out at red light and would not start back up, it took several times to start on a busy highway! Dealer said oil was low and did a consumption test! On 8/17/21 the jeep stalled at a busy light and would not start back up, I had to call 911 to get a officer behind me so I wouldn’t get hit, I had to tow the jeep back to the dealer . The dealer said the oil was low again . On 10/4/21 the jeep stalled out again at the light and would not start it took me over 5 minutes to get it stated! The only light that came up was the transmission need service now, the dealer look at the jeep and said it was both batteries gone bad! My concern is it keeps stalling out at lights in drive and will not start back up! Which puts myself at risk of being hit from behind! Another thing is when this happens there is no warning lights coming up to let me know what is wrong!

• 10/04/2022· UNKNOWN OR OTHER

  I have done some research and found others that say they got the radio relaced for free because it is a safety Hazzard. The radio chooses options on its own such as the climate options and you can't change it when it happens. I can't keep the SOS app on the radio because it randomly chooses it. I have to keep it turned off and there are some things you cannot use without the radio. It controls all of the driver assist options.

• 10/02/2022· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

  As I was accelerating my vehicle began to downshift and warning started flashing and the parking brake engaged while driving. When slowed at an interesection the car would notaccelerate forward when light turned green despite being in drive. Dash showed parking brake engaged even though it was not. The D on the gear shift was flashing. I had to turn the car off twice and restart while in the middle of an intersection! This is the SECOND time this has happened while driving. I took it to the dealer first time and they could not find anything wrong.