crashtest

2017 / Hyundai

2017 Hyundai Santa FE Sport

5/5

Overall rating (best variant)

Safety ratings

2017 Hyundai Santa Fe Sport SUV AWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 14.3%
  • Lane departure warningOptional
  • Forward collision warningOptional
  • Electronic stability controlStandard

2017 Hyundai Santa Fe Sport SUV FWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 15.1%
  • Lane departure warningOptional
  • Forward collision warningOptional
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

Park outside — urgent recall

NHTSA has flagged a recall on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 22V056000 · 03/02/2022Park outside

    Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.

    Risk: An engine compartment fire while parked or driving can increase the risk of injury.

    Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.

  • LATCHES/LOCKS/LINKAGES:HOOD:LATCHCampaign 17V358000 · 05/06/2017

    Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.

    Risk: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

    Fix: Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 17V365000 · 05/06/2017

    Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.

    Risk: If the bolt was not sufficiently tightened, driver's seat belt may come unanchored in a collision, increasing the risk of injury to the occupant.

    Fix: Hyundai will notify owners and dealers will verify that the driver's seatbelt anchor is properly secured, free of charge. The recall began July 7, 2017. Owner's may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for the recall is 165.

Owner complaints

341
Complaints
5
Crashes reported
7
Fires reported
8
Injuries
0
Deaths

Most-reported areas

  • ENGINE195
  • SERVICE BRAKES57
  • HYDRAULIC41
  • POWER TRAIN39
  • UNKNOWN OR OTHER33
  • FUEL/PROPULSION SYSTEM24
  • VEHICLE SPEED CONTROL23
  • ENGINE AND ENGINE COOLING16
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2025· POWER TRAIN

    I have maintained my car regularly. I use LOFSYNBLEND oil at 7500 mile intervals per car and oil manufacturer. At 70000 mile oil change the tech showed me that less than a quart of oil came out of the crankcase during the oil change. There were no visible leaks, no visible smoke coming out of the exhaust when I drove the car, and NO warning light. This was the first time that this issue was present to my knowledge. I am taking the vehicle to the dealer for an Official Oil Consumption Test.

  • 12/28/2021· ENGINE AND ENGINE COOLING

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at 45 MPH, the vehicle began to stall as an abnormal, knocking sound began to emit from the engine without warning. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the rod bearing had gone through the engine block which resulted in engine failure. The vehicle was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that her vehicle would not be covered under warranty because a software update was not performed. The contact stated that she was never informed that the vehicle needed a software update. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown.

  • 12/27/2021· ENGINE AND ENGINE COOLING

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 35 MPH, the vehicle began to jerk without warning as the vehicle stalled. The contact was able to pull off to the side of the road and had the vehicle towed to an independent mechanic. A week later, the contact was called and was informed that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

  • 12/26/2024· ENGINE

    My Engine malfunctioned while driving on the interstate at 70 mph. There were no lights that came on no notice just stopped excelerating. Thankfully after exiting the interstate I was able to get to a gas station safely and that is where the vehicle died altogether and would not start again. My husband and I checked the oil at that time and there was absolutely no oil in the engine. The worse part was that my husband had just put 3 quarts of oil in the engine on Sunday and this all happened on Friday of the same week. I work from home and had only traveled 300 miles that week total, so there was no reason for this to have happen. I had it towed to the car shop and they informed me that Cylinder 1 and 4 are not getting any compression at all. I just had the oil changed in this and am very good about keeping up on maintenance in my car. I have had problems with the oil pan cracking, got that fixed. I check my oil every time I put gas in the car due to the fact that I knew the engine was using oil but it was nothing this severe. I would only have to add one or two quarts of oil every other week and I drive a lot for my job. I have never had any lights come on to warn me, there were no noises that was coming from the engine, I did not have any discolored smoke from the back of the car when starting it. There was never any leaks on the ground either. I had a Hyundai Dealership in Springfield, IL look at it and they said it just eats oil nothing more. I had my mechanic look at it and he stated that I needed to keep a very close eye on it, so that is what I did. However, no one told me that this was going to happen. Now I am stuck with car and payment that I can not drive. No recall but several/hundreds of complaints on same thing? And NO RECALL????

  • 12/26/2023· ENGINE

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 80 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with engine failure, and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,000.

  • 12/20/2024· POWER TRAIN

    The engine in my 2017 Hyundai Santa Fe Sport, specifically the 2.4L Theta II engine, failed and is available for inspection upon request. This failure caused the vehicle to stall unexpectedly while driving, creating a serious safety hazard due to the sudden loss of power and control. The issue has been diagnosed by a Hyundai dealership, which confirmed the engine requires replacement due to internal failure. The manufacturer has denied warranty coverage, alleging maintenance neglect by the previous owner. Prior to the failure, the Check Engine light illuminated, the vehicle began making knocking noises, and it experienced a loss of power before stalling.

  • 12/20/2022· ENGINE

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the contact's residence. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the local dealer for diagnostic testing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 116,000.

  • 12/18/2017· UNKNOWN OR OTHER

    PANORAMIC SUNROOF SUDDENLY EXPLODED AT 75 MPH ON THE INTERSTATE, NO OTHER VEHICLES AROUND, NO OVERPASSES, NO EXISTING CRACKS. SOUNDED LIKE A SHOTGUN AND STARTLED ME SO EARLY IN THE MORNING, AND I ALMOST RAN OFF THE ROAD. HAD THERE BEEN VEHICLES OR TRUCKS IN THE OTHER LANE I WOULD HAVE SWERVED INTO THEM. TEMPERED GLASS AND TINY SHARDS OF GLASS RAINED DOWN ON ME AND WERE COVERING THE CAR, AS WELL AS MY SKIN. COVERED IN GLASS AND A LITTLE BLOOD AND STILL SHAKING, I HAD TO DRIVE 40 MINUTES TO THE DEALERSHIP WHERE THEY TOLD ME I HAD TO FILE AN INSURANCE CLAIM AND THEY WOULD NOT REPLACE IT OTHERWISE. THIS IS A DEFINITE PROBLEM AFTER RESEARCHING IT WITH HUNDREDS OF SIMILAR CASES. NICE WEATHER, NO CAUSE, OTHER THAN MANUFACTURER DEFECT. IF I HAD WRECKED OR MY CHILD HAD BEEN IN THE CAR, THIS COULD HAVE BEEN VERY BAD. STILL FINDING PIECES OF GLASS IN THE CONSOLE AND UNDER HEAD RESTS MONTHS AFTER.

  • 12/16/2024· ENGINE

    The crank shaft failed leading to total engine failure. It's currently sitting at my mechanic's shop until I can get this sorted out, it can be inspected upon request. My engine failed while driving 75 mph on an interstate and could have lead to serious injury/death of myself, my passengers, and other drivers around me. The problem has been confirmed by my mechanic, an independent service center. I had complained to my local dealership service department a year or so ago about the amount of oil my car was going through, and was simply told "that's just an issue with this make/model" so was essentially told to live with it. The vehicle has not been inspected by law enforcement or an insurance company. I had the oil changed on 11/30/23 to ensure it was full while travelling. The oil light never came on. The check engine light had come on about a year prior, was checked at my local dealership service center via computer scan, and was told they couldn't find an issue. When I had my vehicle taken over to the mechanic, his reaction was "Oh geez, not another one." Apparently he has had to replace several of these Theta II 2.4L MIP engines recently.

  • 12/14/2023· ELECTRICAL SYSTEM,AIR BAGS

    I believe it is a clock spring failure. The airbag light is on & the buttons on the steering wheel do not work. I searched it & have seen several posts of others having same issue. I really feel this should be looked into, cause this is highly unsafe to be driving around with what very well could be an airbag that doesn't deploy & could seriously hurt drivers. Also, the contact stated the vehicle uses 5 quarts of oil within a 2 week period.

  • 12/14/2022· ENGINE

    Engine was consuming oil badly. Engine has 98000 miles on it. Then driving one day, lost most power. So I got it home and ran codes and was having multiple cylinder misfire. Had it towed into dealership, and then did a diagnostic and claimed there is bad cylinder head damage and I would need a whole new engine. Which they said would not be covered under warranty. Which seems odd since these engines have a lifetime warranty because of a class action lawsuit. So I started a case with hyundai corporate, and they said they weren't going to cover it under their 5 year 60k warranty. But that isn't the warranty that should cover it. So, I am in the process of having the BBB dispute this for me. Because I cannot afford the huge amount to have them put a new engine in. This has been the biggest pain and I have been out a car for months with no loaner or anything.

  • 12/12/2017· UNKNOWN OR OTHER

    VEHICLE HESITATES COMING OUT OF TURNS ESPECIALLY WHEN SURROUNDED BY OTHER CARS.(HEAVY TRAFFIC) THE VEHICLE DOES NOT ACCELERATE WHEN STEPPING ON GAS. THIS HAS HAPPENED IN ALL DRIVING MODES.

  • 12/08/2023· ENGINE

    Upon checking my oil, I realized it was consuming at a high rate. The car dealership said there was no problem with the car. A couple months later I took it to a Hyundai dealership and they said the same thing. Now I am 6 months into owning this vehicle. Same issue. I am putting 4 qt of oil in my vehicle a month. Google said there was recalls on my year for a bad crankshaft that was causing this issue. I called the Hyundai dealership again. They said there is no recall for my vin number. I am having the same problem described. Oil consumption at a high rate. Which is wearing down the bearings in the crankshaft, causing the over consumption. I was told because my SUV wasn't on the recall list, there was nothing they could do until it is put on the list.

  • 12/08/2022· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    I am concerned about the length of time this recall is taking. My dealership made an appointment for March 15, 2023 and told me it is just to look at it and decide if they need to order the part. This does not sound safe. If something happens between now and then can I hold them responsible. I have made the effort. Can I go to a regular mechanic to have this fixed

  • 12/08/2017· POWER TRAIN

    TRANSMISSION SHIFTING IS ERRATIC. STUMBLES/SLAMS INTO GEAR 90% OF THE TIME. SHIFTING IS FELT THROUGHOUT ENTIRE CAR. TRANSMISSION UPSHIFTS WAY TO EARLY WHEN SLOWLY ACCELERATING OR DRIVING AT LOW SPEEDS. CAR COULD BE GOING 20 MPH AND HAS ALREADY PUT ITSELF IN 4TH OR 5TH GEAR. THEN WHEN YOU TRY TO ACCELERATE, THE CAR BUCKS AND WILL EVENTUALLY SLAM INTO THE LOWER GEAR THAT IT SHOULD HAVE BEEN IN. MAKES IT VERY DIFFICULT AND UNCOMFORTABLE TO DRIVE IN STOP AND GO TRAFFIC. TRANSMISSION DOESN'T DOWNSHIFT PROPERLY EITHER. YOU MUST COME TO A COMPLETE STOP BEFORE MAKING A TURN ONTO A STREET. IF NOT, THE CAR WILL NOT DOWNSHIFT TO THE CORRECT GEAR AND WHEN YOU TRY TO ACCELERATE, THE CAR WILL START BUCKING AND EVENTUALLY SLAMS INTO THE APPROPRIATE GEAR. I TOOK THE CAR TO SPRINGFIELD HYUNDAI IN SPRINGFIELD, PA TO HAVE IT LOOKED AT. AFTER WAITING THERE FOR 3 HOURS, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE I WAS COMPLAINING ABOUT, BUT PERFORMED A "SOFTWARE UPDATE" THAT MAY HELP. I'M STILL NOT SURE HOW A CAR THAT WAS PURCHASED ONLY A MONTH PRIOR, FROM A HYUNDAI DEALER, HAD A "SOFTWARE UPDATE" THAT WASN'T PERFORMED BEFORE I PURCHASED IT. THE 14 YEAR OLD HONDA ELEMENT THAT I TRADED IN ON THIS CAR SHIFTED AND DROVE SMOOTHER.

  • 12/06/2022· STEERING

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 25 MPH, the steering wheel began to turn independently to the left and right. The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road and she started to smell a burning odor. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.

  • 12/04/2025· ENGINE

    Vehicle: 2017 Hyundai Santa Fe Mileage at Failure: ~129,000 miles Issue Type: Engine Failure / Valve / PCV-Related Defect Manufacturer & Dealer Both Denied Repair My 2017 Hyundai Santa Fe suffered a sudden engine failure at around 129,000 miles. The Hyundai dealer verbally told me the failure was caused by a faulty PCV valve, which is a known issue in Hyundai engines and can lead to severe oil loss, crankcase pressure problems, and ultimately engine failure. However, the printed diagnostic paperwork they provided listed a different reason for the failure, and the descriptions do not match what I was told verbally. This inconsistency makes me believe the cause is related to a known Hyundai engine defect that the manufacturer is not acknowledging. I contacted Hyundai Motor America directly, provided documentation, and requested warranty or goodwill repair assistance. They denied the claim even though the failure was due to a defective engine component and not misuse. This engine failure created a dangerous situation and appears to be consistent with Hyundai’s history of valve, oil system, and internal component defects. Given the mismatch between the verbal explanation and the written diagnosis, I am concerned the dealer and manufacturer are avoiding responsibility for a known defect. I am requesting that NHTSA investigate Hyundai for potential PCV-valve-related engine failures and inconsistent denial practices.

  • 12/04/2017· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

    STARTING FROM A DEAD STOP OR AT LOW SPEEDS THIS VEHICLE HESITATES TO GO FOR AT LEAST 3-4 SECONDS MAKING IT UNSAFE IF ANOTHER VEHICLE IS COMING AT YOU. WHEN TURNING FROM A DEAD STOP THE ANTI SLIP LIGHT COMES ON WHEN THIS OCCURS, THIS HAS HAPPENED DURING DRY WEATHER. THIS OCCURS MOST FREQUENTLY IN EITHER ECO OR REGULAR DRIVING MODE, NOT SO MUCH WITH SPORT MODE. I DON'T LIKE DRIVING IN SPORT MODE TOO MUCH AS IT WASTES FUEL. I'VE NOTED A WHOLE LOT OF COMPLAINTS OF THIS ISSUE AND FEEL THAT HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS, BEFORE AN ACCIDENT OCCURS! WE LEASED THIS VEHICLE IN DEC 2016 AND IT HAS LESS THAN 9000 MILES ON IT AS OF THIS DEC 2017.

  • 12/03/2020· ENGINE,FUEL/PROPULSION SYSTEM

    THERE HAS BEEN A KNOCK SINCE THE CAR WAS BOUGHT 3 YRS AGO. IT BURNS THREW AT ABOUT1-2 QUART OF OIL EVERY 2000 MILES TRIGGERING THE OIL LIGHT TO COME ON. OIL CHANGES ARE DONE EVERY 3000 MILES WITH FULL SYNTHETIC ALWAYS. IT'S ALSO BEEN TAKEN INTO HYUNDAI OF OLYMPIA FOR ACCELERATION ISSUE WHILE DRIVING (DOESN'T SHIFT UP/DOWN, SHIFT VERY HARD, STUTTERS WHEN SHIFTING) ALSO ASKED ABOUT OIL CONSUMPTION WHEN TAKEN IN FOR RECALL AND WAS TOLD THE OIL CONSUMPTION WAS NORMAL.

  • 12/03/2020· STEERING

    STICKY STEERING WHEEL, HARDER TO KEEP VEHICLE STEERING STRAIGHT WITHOUT EXTRA FORCE, STEERING WHEEL DASH LIGHT AND TWO OTHER LIGHTS COME ON PERIODICALLY THEN GO OFF.

  • 12/01/2021· ENGINE

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was losing oil. Additional oil was added however, the oil was depleted the next day. The contact stated there was no oil on the ground. There were no warning lights illuminated. The vehicle was taken to the local dealer and it was suggested that an oil consumption test be performed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,003. The VIN was not available.

  • 11/30/2021· UNKNOWN OR OTHER

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that upon inspection it was discovered that the engine oil levels continued to be low shortly after adding oil to the engine. The vehicle was taken to the local dealer who performed an oil consumption test, but no failure was found. The contact indicated that the failure continued to occur. Additionally, while driving at speeds exceeding 70 MPH, a loud knocking sound was present coming from the engine. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 82,000.

  • 11/29/2023· ENGINE

    My 2017 Santa Fe Sport is consuming about 1.5 quarts of oil every 2 days, and because of this, it's clogging up my fuel injectors, spark plugs, and exhaust manifold which I've all had to replace.

  • 11/28/2022· ENGINE

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 105,000.

  • 11/26/2024· ENGINE

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 114,000.

  • 11/25/2025· ENGINE

    The engine of our 2017 Hyundai Santa Fe Sport has been significantly problematic since we first purchased the vehicle in 2017. These issues have been well documented by other Hyundai owners and have resulted in class action lawsuits. After purchasing our vehicle new from dealer, it began experiencing difficulties, consuming large amounts of oil, spewing smoke from the tailpipe, leaving metal shavings in the engine oil, failing to start, and at times going into a protection mode to keep the engine from further damage and restrict speed above 15 miles per hour. The vehicle had to be towed multiple times at our own expense. Hyundai delayed replacement of the engine for months resulting in thousands of additional miles being put on the vehicle under unsafe operating conditions. Hyundai reluctantly replaced the engine in February of 2024. What appears to not be well-documented in NHTSA complaints are the impacts of these engine issues to other Hyundai components and parts. Hyundai replaced our original engine but did not replace the engine’s catalytic converter. 20 months later, the check engine light has illuminated again as a direct result of oil sludge and buildup from accelerated oil consumption. In November 2025, the dealership identified the fault code P0420 for catalyst efficiency system below threshold. We have experienced a loss of acceleration, increased fumes, and decreased fuel efficiency as a result of the catalytic converter failure, and believe the vehicle is no longer safe to drive at high speeds on freeways. The dealership has confirmed damage to the catalytic converter and has quoted a replacement fee that is $5000, almost $1000 higher than other dealerships in our area. We asked for the dealership to submit a request to HMA for goodwill assistance and were denied on November 24th. We strongly believe that Hyundai is responsible for both the damage to the catalytic converter as well as the safety concerns caused by this issue.

  • 11/24/2025· ENGINE

    The contact's mother owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the owner was driving the vehicle at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with loss of compression in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the engine failure was a known failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 114,000.

  • 11/22/2021· UNKNOWN OR OTHER,ENGINE

    Our engine keeps burning through oil, we have tried to work with Wilkins Hyundai service center and Hyundai's consumer affair. We have gone through their process of going in for oil changes at every 1,000 miles, however, oil has been burning before the required mark and we have gone in at 700 miles or less because the engine light goes on our engine knocks, the truck shakes, and the truck wants to shut off as we try to accelerate. We do not feel safe in our truck. How it began, towards the end of May, we called the service desk to disclose how we had an oil change and our truck had the oil light on, which was odd because we had just had an oil change. Wilkins service center asked us to take in the truck and they added the oil. Fast forward we have done this several times and we were asked to bring in the truck at 1000 miles, 700 miles, and we found ourselves coming in for oil changes sooner than the suggested miles. We were asked to follow their oil change procedure and come in three times then we will take a combustion test. To this day, we are receiving the run around with excuses and we have followed what the service center employees (past and present) have told us to do. During this time there have been major turnovers at the Wilkins service center and we have dealt with different employees with different excuses at the service center regarding our truck, even though we have complied with previous management. Regardless of who we dealt with, our vehicle was purchased there at Wilkins and has only been serviced there, new management has not been helpful with our situation that is not our fault. There is an issue with the engine we are aware of the HyundaiThetaEngineSettlement.com, as the service people should also be aware. We are now going on a month of no follow-up as to a resolution after we complied at our end, there is a paper trail, notes in their "system" and now they want us to restart the process all over again because of their error.

  • 11/21/2022· SERVICE BRAKES, HYDRAULIC

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle, the ABS warning light illuminated, and the vehicle shut off. Additionally, the vehicle had experienced several electrical failures including the headlights randomly turning off and on and the vehicle not immediately starting. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 88,000.

  • 11/21/2018· SEAT BELTS

    NHTSA RECALL: 17V365000 I HAVE NEVER BEEN CONTACTED BY HYUNDAI REGARDING SEAT BELT ANCHOR ISSUE. I PURCHASED THE VEHICLE JULY 2017 AND WAS NOT INFORMED BY THE COMPANY SELLING THE VEHICLE (BYERS AUTO GROUP, COLUMBUS OHIO) OR THE MANUFACTURER OF THIS RECALL. IF THERE IS A PROBLEM WITH SEAT BELT ANCHOR THIS NEEDS FIXED ASAP.

  • 11/20/2017· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

    I'M STOPPED AT A STREET, WAITING TO TURN ON A MAIN ROAD. I JUST HAVE A STOP SIGN, BUT THE CROSS TRAFFIC DOESN'T HAVE TO STOP. I START TO TURN OUT WHEN THERE'S AN OPENING, AND MY CAR STALLS FOR A FEW SECONDS. SOMETIMES IT'S LONGER, SOMETIMES IT'S SHORTER. THIS HAS HAPPENED MULTIPLE TIMES. IT MY CAR DOESN'T GO QUICK ENOUGH, I COULD GET HIT. I'VE NOTICED THIS IS THE WORST WHEN I HAVE IT IN ECO MODE. THIS EXACT THING HAPPENS WHEN I'M ALSO TRYING TO ACCELERATE ONCE I'VE MERGED ONTO A HIGHWAY. IT'S LIKE MY CAR IS STOPPING WHEN I'M TRYING TO ACCELERATE TO GET TO THE PACE OF THE TRAFFIC ON THE HIGHWAY.

  • 11/19/2025· ENGINE

    We had the oil changed like always and shortly after I was checking the oil and it was not even on the dipstick so I added some and checked for leaks anywhere did not see any than we had problems with it barely accelerating so took it to dealership the performed the anti knock sensor upgrade for free and when I asked about the oil consumption they said that I needed to do a engine clean and all kinds of stuff came to like $400 so I had them do it because I can not have my wife stranded somewhere after all that they changed the oil again that was another $80 they said to bring it back at 1000 miles for them to check brought it back at 700 miles already used 1.5 qts they said engine is junk but cannot get anything done about because it had at the time 120000 miles

  • 11/18/2017· FUEL/PROPULSION SYSTEM

    THIS VEHICLE HAS DANGEROUS HESITATION ISSUES AT LOWER SPEEDS. I DRIVE IN HEAVY SLOW TRAFFIC FREQUENTLY AND CHANGING LANES OR ACCELERATING AT LOWER SPEEDS IS DANGEROUS AND I FEAR AN ACCIDENT COULD EASILY HAPPEN. WHEN TRAVELLING AT SPEEDS BELOW 20MPH AND THERE IS NEED TO ACCELERATE TO CHANGE LANES, THE VEHICLE HESITATES WHEN THE GAS IS APPLIED. IT CAN BE FOR 3 OR 4 SECONDS BEFORE THE VEHICLE ACTUALLY ACCELERATES, BY THIS TIME, THE CARS COMING UP IN THE LANE I'M MOVING INTO, HAVE TO SLOW DOWN TO AVOID HITTING ME. I'VE HAD IT TO THE DEALER AND THEY SAY NOTHING IS WRONG AND SUGGESTED THAT I TRY USING A DIFFERENT DRIVING MODE, WHICH I DID WITH THE SAME RESULT. THIS HAPPENS EVERYDAY UNDER THE SAME CIRCUMSTANCES AND HAS SINCE I BOUGHT THE CAR. IT'S AN ON-GOING PROBLEM. THE DEALER IS OBVIOUSLY PLAYING DUMB WITH REGARDS TO THE ISSUE, BECAUSE THERE IS NO SHORTAGE OF COMMENTS ON THE INTERNET, ALL STATING THE SAME ISSUE. I SERIOUSY AM CONSIDERING SELLING THE CAR BECAUSE OF HOW DANGEROUS IT IS. SAD THAT HYUNDAI CAN'T ADMIT THE PROBLEM. NHTSA, PLEASE STEP IN AND MAKE THEM ACCOUNTABLE.

  • 11/17/2022· SERVICE BRAKES, AIR

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the local dealer who informed her that a diagnostic test was needed before the vehicle could be repaired under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

  • 11/15/2017· POWER TRAIN

    I PURCHASED VEHICLE 5/25/17. NOTICED THAT SOMETIMES A DELAYED ACCELERATION FROM A STOP. IT HAS GOTTEN MUCH MORE FREQUENT AND IS A PROBLEM IN TRAFFIC OR MAKING A TURN. HAD COUPLE OF SCARY MOMENTS. I HAVE CONTACTED THE DEALER SEVERAL TIMES TO SCHEDULE AN APPOINTMENT, BUT NO ONE CALLS ME BACK AND GETTING VERY FRUSTRATED AS THIS IS A SAFETY ISSUE. I LIVE 30 MILES FROM THE DEALER SO AM GOING TO HAVE TO MAKE A SPECIAL TRIP THERE.

  • 11/14/2024· ENGINE

    I am reporting a Theta engine problem. This is a well documented problem across the nation. My car started knocking and losing oil after I bought it. At one point, I had to tow it to the dealership because the check engine light was flashing and the car was knocking and shuddering so bad, they told me not to drive the car any further. I have had the car back in the dealership several more times since then. The car currently has 110,000 miles on it, but the problems started before 100,000. I have contacted Hyundai, and they have told me that they won't do anything. They told me that I have a Theta engine and I have to go through the lawsuit. When I contacted the lawsuit, my car wasn't on the list of cars in the law suit even though Hyundai says that my car is one that could have the Theta engine. I had to continue to drive the vehicle and it is a safety issue at this point. The dealership said I had to drive it until the engine completely failed. That is a huge problem with safety. If my engine fails as I'm going up and down the mountains, it could cause me to be in an accident and it could cause me to hurt others. According to the articles that I have read, an engine failure can cause the rod to go through the engine and cause a fire! I know that cars can fail at any time....but when you know that your engine could fail at any time because of a manufacturer defect, that is a safety issue! I have done regular oil changes and done all the maintenance on this vehicle. My mom has let me borrow her car so that I don't have to drive an unsafe vehicle. I don't think that I should be financially responsible to replace this engine. Please let me know if you have any questions. The car is available for inspection.

  • 11/14/2022· ENGINE

    My engine has low compression in the third cylinder (20 lbs) and has been using about a quart of oil for every 500 miles. The engine failure puts owners and commuting traffic in danger due to the vehicle running rough then eventually stalling. I had to keep one foot on the accelerator and one foot on the brake to keep the vehicle running until I was able to get it to the dealership. My vehicle has been well maintained and only has 130,977 miles on it. It is a 2017 Santa Fe Sport with the 3.0 liter engine. The engine has been inspected by the dealership and they recommend a new engine.

  • 11/14/2017· UNKNOWN OR OTHER

    THE VEHICLE HESITATES WHEN COMING OUT OF TURNS AND ROLLING STOPS WHEN ATTEMPTING TO ACCELERATE. MORE FREQUENT WHEN IN ECO MODE, IS AN ISSUE TO A LESSER DEGREE IN OTHER DRIVING MODES.

  • 11/13/2024· SERVICE BRAKES

    All the ABS, Traction Control lights come on at various times. They will stay on for hours to days and then go off. I asked Hyundai to fix it, even took a pic with me when I was there last, and they said there was nothing wrong with it. It still does it. I don't know if anything is actually wrong, a bad sensor, or what. It has been doing it for 2 years. The speed of the vehicle does not matter. When it comes on, it can be from start or during driving. Sometimes restarting will solve it. Not always.

  • 11/13/2023· ENGINE

    The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle lost motive power and stalled. The contact had the vehicle towed to the residence and was later able to drive the vehicle to the local dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.

  • 11/11/2025· ENGINE

    The vehicle’s engine is experiencing excessive internal oil consumption that poses a serious safety risk while driving. After a routine oil change performed by an authorized Hyundai dealer, the engine oil warning light illuminated within about 1,700 miles. Upon inspection by another Hyundai service center, technicians confirmed that the engine was burning oil abnormally and was three quarts low, with no external leaks. This issue was documented in the dealer’s repair order, which states “vehicle is burning excessive oil.” The problem has been reproduced and confirmed by a Hyundai dealer. The vehicle is equipped with the Theta II 2.4L GDI engine, which is already covered under Hyundai’s KSDS (Knock Sensor Detection System) extended engine warranty due to known internal mechanical defects such as bearing wear and oil consumption. Despite this, the manufacturer has declined to replace the engine. The excessive oil burning occurs rapidly and triggers the low-oil warning light while the vehicle is in motion, creating a risk of engine seizure and sudden loss of power that could lead to a crash. The defect remains unresolved. Warning lights for low oil level appeared multiple times beginning in 2025, shortly after the KSDS update and knock-sensor replacement.

  • 11/10/2017· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

    I BOUGHT MY CAR IN JULY OF 2016. SINCE THEN I HAD ISSUE WITH THE ACCELERATION. SOMETIMES CAR TAKES LONGER TO START FROM THE STOP POSITION AND WHEN IT STARTS, IT JUST ACCELERATES. ON OTHER OCCASIONS, THE CAR FEELS LIKE STALLING WHILE DRIVING AND THEN PICK UP THE SPEED AGAIN. THIS IS AN ONGOING ISSUE AND I HAD BOUGHT TO THE SALES PERSON'S KNOWLEDGE AT THE BEGINNING, WHEN HE DROVE AROUND TO FEEL ABOUT THE SAME, IT DIDN'T OCCUR AT THAT TIME. BUT, EVERY NOW AND THEN THIS SEEMS TO BE THE ISSUE WITH ME.

  • 11/09/2022· ENGINE

    Since July my vehicle has been consuming oil at a very high rate. Had an oil change done on 7/8/22 at approximately 56,000 miles. In late September/early October, my engine oil light would randomly go on and off at approximately 59,000 miles. Took the car to my mechanic on 10/13/22, thinking it was a sensor gone bad but I was extremely low on oil at 59,262 miles. Took my vehicle to my mechanic on 11/9/22 to have the oil checked since at the 10/13/22 visit he informed me that there was an issue with my vehicle model burning through oil. After putting only 861 miles on the vehicle since the oil change on 10/13/22, I had burned through 3 quarts of oil. I now have to check my oil every 500-1000 miles to make sure that I don't run out of oil and my engine seizes up. The Hyundai dealer informed there is nothing they can do about it unless Hyundai will approve a oil consumption test and that is not guaranteed even though I informed them that this is a known issue with the certain Hyundai and Kia vehicles to the point that a class action suit was filed in April of 2022 over the issue in California.

  • 11/08/2022· SERVICE BRAKES, HYDRAULICFire

    The contact owned a 2017 Hyundai Santa Fe Sport. The stated while the vehicle was parked in the driveway of her residence, her husband attempted to start the vehicle using the key fob but the vehicle failed to start. The contact stated that as her husband approached the vehicle, he noticed a significant amount of smoke and flames inside the vehicle. Additionally, the doors of the vehicle failed to unlock. The contact stated that her husband was able to open the doors and extinguished the fire with the assistance of the fire department. The contact stated that the front driver's side and passenger's side of the vehicle burned significantly. A fire department report was filed. The vehicle was towed to a tow lot where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 57,235.

  • 11/07/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    MY ISSUE - When making turns at night with the low beam headlights on automatic and switching on the left turn signal the headlights go out for up to 30 seconds then come back on. this is very dangerous when driving in rural or low light areas. Possible headlight switch issue. TAKEN FROM THE INTERNET - I have a 2017 Hyundai Tucson and last year this problem only happened once, but now it has been going on for the past 3 consecutive days. If I have my headlights on or on auto and I use the left signal, the headlights turn off. Only the left, not the right. The display on my dash displays the lights going to off and back to auto or on when the signal has been activated and then stopped

  • 11/02/2022· ENGINE

    I bought the SUV in late June of 2022. Second day of driving it, it came to a complete stop without warning. Fast forward to late October 30 of 2022 one of the lights came on, so I waited for Monday 31 and was on my way to work when the suv was making sudden stops and I took to Autozone to run the computer. Sure enough it was related to the Engine with only 86,000+ and took it to the dealership. As of November 2 of 2022 haven't heard from the dealership about the issue. I'm reporting the issue since I've reading issues related to the engine

  • 11/02/2021· UNKNOWN OR OTHER

    I bought a 2017 Santa Fe Sport October 26, 2020. The engine has been burning oil and over the past year, I have taken the vehicle to a local dealer to be looked. After multiple oil consumption tests in which there was on average of 1.5 quarts burned off in 1000 miles, the vehicle had the pistons taken out to remove excess carbon. This helped a little bit. After another round of 3 oil consumption test, in which my average oil burn is now .75 quarts/1000 miles, the dealer says that is considered normal. Really? By my calculations, my engine will burn 2.78 quarts of oil over the 3700 miles between oil changes. That cannot be right. How can that be good for the engine?

  • 11/01/2019· ENGINE

    TL* THE CONTACT LEASES A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING 70 MPH. THE CONTACT ATTEMPTED TO MOVE THE VEHICLE OUT OF TRAFFIC. THE CHECK ENGINE INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO RT 2 HYUNDAI (743 NORTH MAIN STREET, LEOMINSTER, MA 01453, (978)-534-9999). SEVERAL TIMES FOR THE ENGINE FAILURE; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE FAILURE RECURRED. THE CONTACT HAD TO PULL OVER AND RESUME DRIVING NO MORE THAN 40 MPH TO AVOID THE ENGINE STALLING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY DIAGNOSED THE VEHICLE AND FOUND FAILURE CODE: P1326. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE ENGINE WIRING HARNESS WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 16313165. THE FAILURE MILEAGE WAS 31,614.

  • 10/31/2024· ENGINE

    My engine failed going 70mph on the highway with myself, husband and [XXX] child in the car 3.5 hours away from home. A Hyundai dealership in the state the car broke down in has the car. There is a recall on 2017 Sante Fe's; however, my VIN number is not included - even though the symptoms of our engine are exactly the same. The car has been maintained and has less than 80,000 miles on it. The check engine light never came on until minutes before the engine failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 10/27/2025· AIR BAGS,ENGINE

    The light for the passenger airbag has been on for years. I have taken it in, and the only thing the service department determined is that there was a water bottle under the seat. I was rear-ended into another vehicle, and the airbag did not deploy. The engine burns the oil from an oil change in approximately two weeks. I add a quart of oil every two weeks. If the engine seizes while driving due to this condition, I could be injured in an accident.