2017 GMC Canyon

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2018· POWER TRAIN,ENGINE

  TORQUE CONVERTER FAILS AT 12000 MILES FOR MANY. THERE IS A GMC NOTICE OUT SINCE 2016. MINE FAILED AT 16000 MILES AND THE ONE THEY REPLACED WILL LIKELY FAIL AGAIN IN ANOTHER 16K MILES. THIS IS BAD. I NOTICED IT WHEN I PRESSED ON THE ACCELERATOR AND AS I INCREASED SPEED UP TO 45 MPH. IT RATTLED AND ROCKED BADLY. THE GMC REPAIRMAN SAID, "YEAP.....EVER SINCE 2016 ALL THESE [XXX] TORQUE CONVERTERS HAVE BEEN FAILING IN THE CANYONS AND COLORADOS BECAUSE GM AND CHEVY CHANGED THE SIZE AND STRENGTH OF THE METAL USED IN ORDER TO REDUCE THE WEIGHT OF TRHE VEHICLE. WE WILL REPLACE IT, BUT I CAN ASSURE YOU IT WILL FAIL AGAIN AND YOU'LL HAVE TO BRING IT BACK TO USE FOR CHANGE OUT AGAIN." WOW....WHAT A BUNCH OF CRAP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/28/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.

• 12/13/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2017 GMC Canon. The contact stated while driving 70 MPH, the check engine warning light illuminated along with the following displayed message "ISSUE WITH EXHAUST SYSTEM REDUCE ENGINE POWER TAKE TO THE DEALER IMMEDIATELY", as the vehicle slowed down drastically not allowing the driver to accelerate over 20 MPH. The contact stated that the vehicle was towed to the dealer where the failure was diagnosed as the diesel particulate filter would not complete a burn. A manual regeneration was completed. The contact stated that the failure recurred after 2,500 miles in November 2022 and the vehicle was taken to the dealer, Kelley Buick GMC (255 W Van Fleet Dr, Bartow, FL 33830) where another manual regeneration was completed. The contact stated that the dealer informed him that if the failure reoccurred, he would need to purchase a filter for $2,000. The contact stated that the vehicle failed to inform when a burn was needed as other diesel vehicles were equipped with the burn alert system along with a switch to complete the burn. The manufacturer was notified of the failure and stated there were no recalls for the failure. The failure mileage was approximately 3,000.

• 12/11/2019· ELECTRICAL SYSTEM

  I AM HAVING PROBLEM WITH MY 2 YEAR OLD TRUCK SOMETIMES I CAN`T GET THE KEY OUT SOMETIMES LIGHTS STAY ON IN THE SUNNY DAY BUT MY MAIN PROBLEM IS THE KEY STUCK IN AND CAN`T GET IT OUT

• 11/20/2019· ENGINE

  GM HAD A RECALL ON THE 3.6 LGZ EQUIPPED IN TRUCKS IN CANADA. COLD WEATHER CAUSED OIL PUMP TO OVER PRESSURIZING OF OIL AND DAMAGE TO OIL COOLER AND LINES. LEAKING OIL IN TO ENGINE COMPARTMENT AND ON ROADWAY. THIS HAS HAPPENED TO ME TWICE NOW ONCE IN MARCH OF 2018 AND NOW AGAIN IN NOVEMBER 2019. DOING RESEARCH THIS IS A COMMON COMPLAINT. I WOULD LIKE NATIONAL HIGHWAY TRAFFIC SAFETY DEPARTMENT TO LOOK INTO THIS AN DO SIMILAR RECALL AS CANADA. HERE IN MINNESOTA IT GETS AS COLD OR COLDER THAN CANADA.

• 11/20/2019· ENGINE

  GM HAD A RECALL ON THE 3.6 LGZ EQUIPPED IN TRUCKS IN CANADA. COLD WEATHER CAUSED OIL PUMP TO OVER PRESSURIZING OF OIL AND DAMAGE TO OIL COOLER AND LINES. LEAKING OIL IN TO ENGINE COMPARTMENT AND ON ROADWAY. THIS HAS HAPPENED TO ME TWICE NOW ONCE IN MARCH OF 2018 AND NOW AGAIN IN NOVEMBER 2019. DOING RESEARCH THIS IS A COMMON COMPLAINT. I WOULD LIKE NATIONAL HIGHWAY TRAFFIC SAFETY DEPARTMENT TO LOOK INTO THIS AN DO SIMILAR RECALL AS CANADA. HERE IN MINNESOTA IT GETS AS COLD OR COLDER THAN CANADA.

• 11/05/2018· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2017 GMC CANYON. WHILE DRIVING APPROXIMATELY 37 MPH, THE DRIVER REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER AND THE FRONT PASSENGER RECEIVED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HARDY CHEVROLET BUICK GMC AT 770-445-9411 (LOCATED AT 2026 MACLAND RD, DALLAS, GA 30157) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOMEONE WOULD BE SENT TO INSPECT THE VEHICLE. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS 27,000.

• 11/04/2020· SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

  THE REAR DIFFERENTIAL IS BEGINNING TO MADE A NOISE WHILE MOVING DOWN THE ROAD, YOU CANNOT HEAR IT FROM THE INSIDE THE VEHICLE, YOU NEED TO BE ON THE OUTSIDE WHILE THE VEHICLE IS IN MOTION.

• 10/31/2023· ENGINE

  Catastrophic engine failure. Piston #1 damage after a fuel injector issue. The truck just hit 100k miles. This left my husband stranded over an hour away. No check engine light or warning other than a loud pop and smoke. No warranty on the truck, I’ve been quoted $12k for a new engine. I have read MULTIPLE forums (one thread of 77 posts) of the same thing/similar thing happening.

• 10/28/2019· POWER TRAIN

  THIS IS 2ND $40,000 CANYON I'VE BEEN TAKEN FOR! 1ST WAS 2016, AND TRANSMISSION WOULD TAKE OFF AFTER FLOORING IT, AS IT WOULD JUST 'LAY DOWN' AND SCARED THE WIFE SO MUCH, AND WOULDN'T DRIVE IT! HAD TO REPURCHASE AN 2017, WITH THE 8 SPD TRANS, AND EVEN WORSE! IT SHAKES AND SHUDDERS EVEN AFTER FLUID FLUSH, THEN NEW TORQUE CONVERTER! THEN WAS TOLD, THERE'S NOTHING MORE GM CAN DO FOR YOU!?? REALLY? NOW GM IS NOT RESPONDING TO MULTIPLE CALLS! $43,000 TRUCK REALLY? NEVER AGAIN, THESE VEHICLES SHOULD NOT BE ON THE ROAD! WAS PROMISED TO HAVE THIS RESOLVED THIS AFTERNOON,10-28-19, AND ONCE AGAIN NO RETURN CALLS! WILL SEEK REAL COUNCIL IN AM, AS GM RESOLUTION IS A JOKE! DON'T WASTE YOUR TIME, GO STRAIT TO QUALIFIED FIRM.

• 10/04/2019· STEERING

  LOSS OF STEERING WHILE DRIVING POWER LOSS STEERING DISPLAYED ON SCREEN CALLED DEALER SHIP SAID TO BRING IN AFTER READING ON THE WEB EXPLAINED ON 2015 AND 2016 CANON HAD BEEN RECALLED FOR SAME THING

• 09/25/2025· POWER TRAIN

  The contact owns a 2017 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The vehicle was taken to the dealer, and the engine oil was changed several times, but the failure persisted. The vehicle was taken to an independent mechanic, who replaced the serial gateway module, but the failure recurred. The vehicle was then taken to a transmission specialist, who determined that the transmission had failed and needed to be replaced; however, the transmission was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

• 09/24/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2017 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND VIBRATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTERWARDS, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY CHEVROLET (32 KEY AUTO DR, WHITE RIVER JCT, VT) WHERE THE TRANSMISSION WAS FLUSHED AND THE TORQUE CONVERTER WAS REPLACED, BUT THE FAILURES CONTINUED. THE CONTACT STATED THAT AFTER TWO REPAIRED WHEN PULLING UT INTO TRAFFIC STILL HESITATE AND SHAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 28,000.*PM *TP 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

• 09/20/2017· UNKNOWN OR OTHER

  THERE IS NO 4X4 INDICATOR LIGHT AND THE 4X4 MENU IN THE INFORMATION DISPLAY IS UNAVAILABLE. REFERENCE COMPLAINT # 11023887

• 09/17/2018· ENGINE

  DURAMAX 2.8 ENGINE SUFFERED GCATASTROPHIC ENGINE FAILUREH AT LESS THAN 72,000 MILES. DOCUMENTATION AVAILABLE TO SHOW ENGINE HAS RECEIVED PROPER MAINTENANCE. THIS OCCURRED IN CENTER LANE OF I-95 IN HEAVY TRAFFIC. THIS OCCURRED ON 07SEP18 IN STAFFORD VA.

• 09/13/2023· FUEL SYSTEM, GASOLINE,AIR BAGS

  The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.

• 09/13/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2017 GMC Canyon. The contact stated that while operating the vehicle, the temperature gauge would not operate and the vehicle would not properly accelerate while pressing the accelerator pedal. Also while operating the vehicle the contact had become ill with headaches and dizziness which required medical attention. Upon inspection, it was discovered that a hair-like fiber was present coming from the exhaust pipes. The vehicle was taken to the local dealer who informed that the temperature gauge and exhaust system was faulty and needed to be replaced. The hair-like fibers were not identified. The contact was concerned that the hair-like fibers had clogged the exhaust system causing carbon monoxide to enter the cabin of the vehicle. The manufacturer was notified of the failures. The vehicle was not yet repaired. The failure mileage was 52,000.

• 09/10/2020· STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

  WE HAVE A 2017 GMC CANYON DIESEL WITH 56570 MILES ON IT. WHILE WE WERE DRIVING DOWN THE STREET (IT WAS RAINING) GOING ABOUT 30 MILES AN HOUR AND ALL OF THE SUDDEN THE "SERVICE STABILITRAK" CENSOR CAME ON AM IT INSTANTLY PUT THE BRAKE ON. WE TURNED THE TRUCK ON AND OFF. OVER AND OVER LETTING IT SIT FOR MORE THAT A MINUTE COMPLETELY AND STILL NOTHING....WE WERE DOWN THE STREET FROM OUR HOUSE AND MY HUSBAND HAD TO PUSH IT HOME. THIS COULD HAVE BEEN SUCH A DANGEROUS SITUATION 😳 THERE HAPPENED TO BE NO ONE BEHIND US BUT IT WAS SO ABRUPT THAT IF WE DID THEY MOST DEFINITELY WOULDN'T HAVE HAD TIME TO STOP AND CRASHED RIGHT INTO US. I WILL BE CALLING GMC IN THE MORNING BUT WE WERE DEFINITELY GRATEFUL WE MADE IT HOME SAFELY THOUGH PUSHING A TRUCK THROUGH THE RAIN UP HILL WAS NOT FUN FOR MY HUSBAND. WE HAVE READ UP ON THIS AND WAS COMPLETELY SURPRISED HOW MANY PEOPLE HAVE HAD THIS SAME PROBLEM. YOU DEFINITELY SHOULD HAVE SOMETHING PUT OUT FOR THIS LETTING PEOPLE KNOW....THIS IS CRAZY GM HAS EITHER BASICALLY IGNORED THIS OR SIMPLY DOES NOT CARE FOR SAFETY. I ABSOLUTELY LOVE MY TRUCK BUT THIS TRULY DISAPPOINTS ME I HOPE WE ARE NOT PUT IN THE SAME SITUATION AS ALL THESE OTHER FOLKS WHO WERE PUT THROUGH THE RINGER WITH NO RESULT FOR THIS ISSUE!

• 09/07/2021· FUEL/PROPULSION SYSTEM

  I have a fuel leak coming from the top of the fuel tank and running down the side of the tank. The leak occurs when the vehicle is running so it's appears to be coming from the high pressure fuel line or top of the fuel pump. It appears to be exactly what is described in NHTSA Campaign Number 18V358000 and in GMC Recall 18188 however GMC Customer Support told me recall 18188 only applies to the 2018 year model and not my 2017. When I search for recalls on NHTSA by VIN it tells me 0 unrepaired Recalls. My wife and I both smelled gasoline Friday afternoon when we returned from a trip. We have not driven the vehicle since. I started the vehicle and let it idle in our driveway and after a couple of minutes fuel began to leak and run down the side of the gas tank.

• 09/04/2018· ENGINE

  OWNED THIS 2017 GMC CANYON FOR 1 YEAR AND 1 MONTH WITH 5000 MILES WHEN IT DEVELOPED AN OIL LEAK. BROUGHT TO DEALER WHO FOUND THE OIL LEAK COMING FROM A "PINHOLE" IN THE OIL COOLANT HOSE. WHEN I RESEARCHED THIS SPECIFIC OIL LEAK ONLINE A FOUND A FORUM POST WITH MANY OTHER PEOPLE WHO HAVE HAD THIS SAME ISSUE SINCE THE 2015 MODEL YEAR. OTHER PEOPLE DID NOT NOTICE THE LEAK UNTIL ALL OF THEIR OIL HAD DRAINED AND HAD TO BE TOWED TO SERVICE. I NOTICED IT EARLY ENOUGH THAT I STILL HAD OIL WHEN I ARRIVED AT THE DEALERSHIP TO GET IT CHECKED OUT. IT LOOKS LIKE THIS IS STILL AN ONGOING ISSUE WITH THE 2018 MODELS TOO, BUT NOT MUCH IS BEING DONE BY GM TO PROACTIVELY FIX THE BAD HOSES.

• 08/24/2021· POWER TRAIN

  At highway cruising speed I am experiencing a shake or a shutter coming from the transmission.

• 08/17/2022· POWER TRAIN

  After 5 years and 2 months of ownership of this vehicle, at ~52,000 miles it began to develop a shudder in the driveline, that I originally ascribed to an imbalanced rear wheel. After checking the rear wheels for balance, that cause was ruled out. I took the vehicle back to the GMC dealer where I had purchased it new. They claimed that the cause of the problem was a defective transmission fluid that somehow became contaminated with water. They offered to flush the entire transmission and install new 100% synthetic transmission fluid for a cost of $770. When I complained about a vehicle with 52,000 miles developing transmission problems the dealer consulted with GMC, and then agreed to flush and replace the allegedly defective fluid without cost. Upon further investigation, it appears as though the origin of the issue is not due to the nature of the fluid, but rather the use of an undersized torque convertor in this 8-speed transmission, which began in the 2017 model year. The smaller size and inadequacy of this torque convertor design is the root cause of this shudder, which not only has presented itself in the 2017 GMC, but also in corresponding GMC/Chevrolet models using the same transmission. The danger of a transmission failure can have catastrophic safety consequences for the driver, passengers as well as the motoring public, not to mention a very large transmission replacement charge for the owner. There is currently a Class Action lawsuit in the State of California for this notorious "Chevy Shake."

• 08/13/2022· ELECTRICAL SYSTEM,SERVICE BRAKES

  Constantly getting a message and beeping to service my trailer brake system while in park and driving. I’ve never used this before for towing any trailers or anything. This message and beeping cause a distraction and i find it to be dangerous. And the fact I’ve never used this is quite annoying.

• 08/13/2019· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EQUIPMENT

  I HAD 4 LOADS OF MULCH LOADED IN MY 2017 GMC CANYON IN EARLY JUNE 2019. SOME MULCH FELL BETWEEN THE CAB AND CARGO BOX WHERE IT SMOLDERED ON TOP OF THE TRUCK GAS TANK FOR WEEKS UNTIL IT MELTED TUBES PROMPTING ONSTAR TO SEND ME TWO EMAILS 6-27-19 AND 6-29-19 TO SEE MY GMC DEALER WITHIN 7 DAYS FOR "AN ISSUE WITH THE EMISSION SYSTEM". THE DEALER IGNORED MY FIRST VISIT AND MAY HAVE IGNORED THE SECOND BUT NOW THE VEHICLE WOULD NOT ALLOW ME TO PUMP GASOLINE DUE TO A MELTED TUBE AND OTHER PARTS ON TOP OF THE FUEL TANK. I DISCOVERED THAT THE GAP THAT ALL PICKUP TRUCK HAVE, HAD NOTHING TO DIRECT MULCH AWAY FROM THE FUEL TANK. IF I HAD ANY IDEA THIS WAS HAPPENING I WOULD HAVE COVERED THE GAP WITH A TARP WHILE HAVING MULCH DUMPED IN. I FEEL VERY LUCKY TO BE ALIVE. MY WIFE AND I TOOK A LONG DRIVE AND THE TRUCK THEN PARKED IN OUR ATTACHED GARAGE WHILE WE WATCHED TV A FEW FEET AWAY. I CAN'T HELP BUT WONDER IF THIS IS THE FIRST TIME THIS HAS HAPPENED OR HAVE MANY BEEN KILLED IN MYSTERIOUS EXPLOSIONS THAT DESTROYED THE EVIDENCE. *JS

• 08/02/2021· ENGINE,FORWARD COLLISION AVOIDANCE

  This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??

• 08/01/2018· POWER TRAIN

  TRANSMISSION BEGAN SHIFTING HARD. BEFORE LONG WHOLE TRUCK RATTLED WHEN SHIFTING. ALMOST A GRINDING SOUND. CHEVY DIAGNOSED TORQUE CONVERTER HAS GONE BAD. BACK ORDERED FOR 2 WEEKS.

• 07/31/2021· ENGINE

  Truck turned just over 62000 miles and appears to have engine oil cooler line failure. No oil on engine just dripping in protective plastic between radiator and engine. Spraying back underneath when moving. Checked on lone and blogs are showing many others with same problem with near catastrophic failure. I have dealer appointment for Wednesday August 4th 2021 to have it checked.

• 07/18/2025· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.

• 07/14/2020· STEERING

  TRUCK WAS IN MOTION ON THE HIGHWAY TRAVELLING AT 110 KM/HR WHEN THE POWER ASSISTED POWER STEERING WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL FUNCTIONALITY TO STEER THE VEHICLE. I PULLED OVER TO THE HIGHWAY SHOULDER AND SHUT THE VEHICLE OFF. I WAITED TWO MINUTES AND THEN STARTED THE VEHICLE . THE WARNING LIGHT WAS STILL VISIBLE, BUT THE POWER ASSISTED STEERING WAS WORKING INTERMITTENTLY. I TOOK THE VEHICLE TO THE DEALER FOR INSPECTION.

• 07/12/2022· UNKNOWN OR OTHER

  INFOTAINMENT SYSTEM Vehicle touchscreen begins to glitch and is unresponsive, this is referred as “Touchscreen Disease”

• 07/11/2022· POWER TRAIN

  2017 GMC CANYON. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. THE CONSUMER STATED THE VEHICLE EXPERIENCED TRANSMISSION SHUDDERING AND BUCKING. OCCASIONALLY, THE TRANSMISSION WOULD NOT ENGAGE. THE CONSUMER STATED THE MANUFACTURER HAD NOT YET DISCOVERED A FIX.

• 06/27/2021· ELECTRICAL SYSTEM

  2017 GMC Canyon with 77,000 miles, key does not come out of ignition when shutting vehicle off. Key is 'stuck' in accessory mode and will not turn all the way to allow it to be removed. Have to restart vehicle, then shut off, and maybe key will come out. This issue is reported frequently on internet forums as a problem with GMC Canyon and Chevy Colorado vehicles.

• 06/26/2020· ELECTRONIC STABILITY CONTROL (ESC)

  INTERMITTENT WHEN DRIVING THE "SERVICE STABILITRAK" MESSAGE APPEARS, AND TRACTION CONTROL/ STABILITY CONTROL IS DISABLED INTERMITTENTLY WHEN STARTING THE "SERVICE STABILITRAK" MESSAGE APPEARS, AND TRACTION CONTROL/ STABILITY CONTROL IS DISABLED CODE READER RETURNS MESSAGE U0077. *TR

• 06/16/2020· STEERING

  WITH THE VEHICLE IN PARK AND THE STEERING LOCKED AND THE KEY REMOVED. PUT THE KEY IN THE IGNITION AND IT WILL NOT TURN. SO IMMEDIATELY YOU THINK THE STEERING MUST BE TURNED SHARP EITHER ONE WAY OR THE OTHER AND A LITTLE PRESSURE OR JIGGLE WOULD LOOSEN IT. NOPE. IN FACT, THE WHEELS ARE POINTING STRAIGHT AHEAD. SO NEXT, ONE WOULD THINK IT MUST BE THE GEAR SHIFTER SAFETY WITCH MUST BE THE ISSUE AND A LITTLE JIGGLE OF IT SHOULD ALLOW YOU TO TURN THAT KEY. NOPE. SO, LET'S GET LOTS OF HELP AND HAVE SOMEONE JIGGLE THE WHEEL, WHILE ANOTHER JIGGLES THE GEAR SHIFTER AND STILL ANOTHER TRIES TO TURN THE KEY. NOPE. A BRIEF SEARCH OF THE INTERWEBS TELLS YOU THIS IS A PROBLEM OTHER HAVE EXPERIENCED. NOT A PROBLEM YOU WOULD EXPECT ON A NEW VEHICLE, BUT LET'S FACE IT, GM IS NOTORIOUS FOR STEERING COLUMN ISSUES. AND THE DEALER WANTS A GRAND TO FIX IT'BUT THEY DON'T KNOW WHAT THE PROBLEM IS EITHER. *TR

• 05/31/2023· STEERING

  The contact owns a 2017 GMC Canyon. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and difficult to maneuver. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 35,400.

• 05/29/2019· AIR BAGSCrash

  ON 10/07/2018 I WAS INVOLVED IN AN ACCIDENT WHICH TOTALED MY VEHICLE . IT WAS A LEFT TURN ACCIDENT I WAS DRIVING STRAIGHT AND THE IMPACT WAS FRONT AND CENTER OF MY VEHICLE. DAMAGE WAS OVER $22,000.00 I SUSTAINED A MINOR INJURY BACK AND NECK PAIN AND RECENTLY HAD SURGERY FOR A HERNIA WHICH I HAD 10 YEARS PRIOR , AFTER THE ACCIDENT IT BECAME PAINFUL . I AM 55 YEARS OLD AND THAT TYPE OF VIOLENT IMPACT COULD HAVE BEEN REDUCED IF THE AIRBAG(S) DEPLOYED PROPERLY. I PURCHASED A NEW 2017 VEHICLE ALL SYSTEMS AND COMPONENTS SHOULD HAVE WORKED. ON THE DATE OF THE ACCIDENT MY VEHICLE HAD JUST OVER 6400 MILES ON IT. I SUBMITTED A CLAIM TO GM OR ESIS (LISA ROZELLE) 91800 888-0164 AND THEIR RESPONSE , I QUOTE " AT THIS TIME, BASED ON ALL DOCUMENTATION RECEIVED AND REVIEWED ESIS ON BEHALF OF GENERAL MOTORS LLC , WILL NOT BE IN A POSITION TO HONOR YOUR REQUEST FOR DAMAGES" . I SENT 26 PICTURES , THE TOTAL LOSS WORK SHEET AND THE POLICE REPORT. I ALSO INFORMED THEM OF MY INJURY. NO ONE FROM GM OR ESIS EVER CAME OUT TO LOOK AT MY VEHICLE OR EXAMINE THE BLACK BOX. THEY BASICALLY JUST BLEW ME OFF. I WILL ATTACH A FEW PHOTOS FOR NHTSA TOO REVIEW. THANK YOU FOR YOUR CONSIDERATION TO THIS MATTER.

• 05/24/2017· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  PASSENGER REAR DEFROST NOT WORKING ON THAT 1/3 OF THE REAR WINDOW

• 05/14/2021· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?

• 05/13/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED THAT WHILE EXITING THE FREEWAY AT 30 MPH, THE COLLISION BRAKE SYSTEM ENGAGED WITH THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE RESUMED BACK TO NORMAL. THE DEALER PRINCE CHEVROLET BUICK GMC CADILLAC OF ALBANY 2701 LEDO RD, ALBANY, GA 31707 (229)-299-4591 WAS CONTACTED BUT NO DIAGNOSED TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

• 05/04/2022· POWER TRAIN

  The contact owns a 2017 GMC Canyon. The contact stated while driving 35 MPH, the vehicle failed to respond when the accelerator pedal was depressed; instead the vehicle would jerk forward. The contact stated that there was no warning light illuminated. The contact had driven the vehicle to a local dealer, who diagnosed that the transmission needed to be replaced. The vehicle was repaired at the owner's expense. The manufacturer had been informed by the dealer of the failure. The failure mileage was approximately 64,000.

• 04/30/2024· UNKNOWN OR OTHER

  I can not remove my key from ignition . Sometimes it takes up to 30 minutes to get it to release. Have taken to multiple places they all have different answer and no one knows how to fix it . Getting worse everyday. Today was told to contact you that they could not help me

• 04/23/2020· POWER TRAIN,FUEL/PROPULSION SYSTEM

  TRUCK STALLS AS IF IN NEUTRAL AFTER STARTING. UNFORTUNATELY, I HAVE TO LET THIS TRUCK RUN FOR T LEAST 10 MINUTES OR MORE BEFORE I CAN TAKE OFF. IF I START THE TRUCK AND PUT IT IN DRIVE ANY SOONER, TRUCK WON'T MOVE. ACTUALLY, IT RUNS THEN SEND TO SLAM (VERY HARD JERK) INTO DRIVE, STUDDERS, THEN FUNCTIONS NORMAL. I TOOK IT BACK TO DEALER AND THEY SAY THERE HAS BEEN MULTIPLE COMPLAINTS ABOUT THESE TRUCKS. I ALSO WAS TOLD GM PUT A STATEMENT OUT ABOUT THESE COMPLAINTS AND SAID THERE IS NOTHING THEY CAN DO TO FIX, IN SO MANY WORDS. DEALER SAY IT WILL GO AWAY. I'VE HAD THIS VEHICLE SINCE JULY 4 2019 AND STILL HAPPENING ALMOST EVERYDAY.

• 04/19/2022· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 04/16/2020· POWER TRAIN

  TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL, THERE WAS A LOUD REVVING SOUND COMING FROM THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,994.

• 04/16/2018· ENGINE

  NOX SENSOR POSITION 2 FAILED, SECOND OCCURRENCE, DIESEL VEHICLE ENTERED LIMP MODE. LIMP MODE IS DANGEROUS AND INDICATED DEF FLUID ISSUE. THIS IS A FALSE POSITIVE (AS DESCRIBED IN MANY PLACES ON THE INTERNET AND BY THE DEALER) AS A RESULT OF THE SENSOR FAILURE. FIRST DEALER DID NOT STOCK THE PART, DEALER 178 MILES AWAY HAD THE PART IN STOCK. LIMP MODE IS A CONTINUED DECREASE IN VEHICLE MAX SPEED. WHILE A FAILURE OF THE EXHAUST SYSTEM IS CRITICAL, IT SHOULD NOT BE ALLOWED TO PLACE AN OWNER AT RISK. BY THE TIME I REACHED THE SECOND DEALER, I HAD 4 MILES UNTIL THE VEHICLE WOULD DEGRADE TO 4MPH. I WAS ASKED TO LEAVE WITHOUT EXECUTION OF A CRITICAL STEP, BECAUSE GM DOCUMENTS DID NOT RECOMMEND THAT STEP AS PART OF THE REPAIR. 2 SCENARIOS EXIST, SENSOR FAILURE WITHOUT LIMP MODE AND FAILURE WITH LIMP MODE. IN LIMP MODE THE VEHICLE CANNOT BE DRIVEN LONG ENOUGH TO RESET THE FAILURE AND GM SHOULD INCLUDE THIS IN THE REMEDIATION. INCREMENTALLY, THE DEALER SHOULD HAVE A PROCESS TO RESET LIMP MODE TO ALLOW TRAVEL WITHOUT THIS MODE UNTIL THE NEXT IGNITION CYCLE. ALSO THIS WOULD BE A PREFERABLE SERVICE FROM ONSTAR. THE LIMP MODE IS GREAT FOR THE CASUAL ISSUE BUT CREATES A RISK TO LIFE AND LIMB FOR TRAVELERS AND SHOULD HAVE LIMITED OVER RIDE CAPABILITY. BEING THE FAILURE HAPPENED ON A MAJOR HIGHWAY, IN A CONSTRUCTION AREA WITH CONCRETE BARRIERS ON EACH SIDE THIS CREATED GREAT STRESS. NO AMERICAN SHOULD OWN A VEHICLE COSTING $41000 THAT LEAVES YOU AT RISK OR STRANDED. THIS IS IRRESPONSIBLE.

• 04/15/2021· STEERING

  TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRAIN BUICK GMC OF CONWAY (710 S. AMITY RD, CONWAY, AR 72032, (501) 436-4781) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,564.*DT

• 04/06/2023· UNKNOWN OR OTHER,ENGINE

  The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came back, we had the fluid changed again. The problem came right back again.

• 04/02/2025· UNKNOWN OR OTHERCrash

  I backed into a parked car in a parking lot.

• 04/02/2019· ENGINE

  VEHICLE HAS 6600 MILES- WHILE NORMAL DRIVING AROUND TOWN, NOTICED A GASOLINE/OIL SMELL. AFTER BEING PARKED FOR 5 MINUTES RECIEVED A WARNING MESSAGE TO TURN OFF THE ENGINE DUE TO LOW OIL PRESSURE, THEN NOTICED A LARGE POOL OF OIL SPREADING UNDER THE ENGINE BAY OF THE TRUCK. THIS IS THE SECOND TIME OIL HAS LEAKED FROM THE ENGINE, FIRST REPAIR PERFORMED BY THE DEALER WAS TO REPLACE AN OIL COOLER HOSE. CONTACTED DEALER SERVICE DEPARTMENT, THEY SAID THEY HAD NEVER SEEN THIS ISSUE BEFORE. CONTACTED DEALER WHERE TRUCK WAS PURCHASED AND THEY HAVE REPAIRED THIS ISSUE MULTIPLE TIMES BY SWAPPING THE OIL PUMP FOR ONE WITH LOWER FLOW RATES (SIMILAR TO/SAME AS GM RECALL #N1821800260, WHICH DOESN'T YET APPLY TO THIS MODEL SOMEHOW).

• 04/02/2018· UNKNOWN OR OTHER

  LEAKING WATER INSIDE ON DRIVERS FLOOR A LOT OF WATER CAN CAUSE A ELECTRIC SHORT EVERY TIME IT RAINS ALOT