2017 Ford Focus

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with a defective transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. Upon investigation, the contact became aware that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The vehicle was not repaired. The failure mileage was approximately 116,000.

• 12/30/2024· ENGINE

  The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, an abnormal whining sound was coming from the vehicle and the vehicle hesitated while depressing the accelerator pedal. The contact stated that the “Service Engine Soon” message was displayed on the instrument panel. The contact used a code reader and retrieved information that the failure was related to the ECU (Engine Control Unit). Due to the failure, the vehicle was taken to an independent mechanic on several occasions where the turbo assembly, purge valve, related hoses, and gaskets, engine mount, coolant expansion tank, and various other parts were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was provided a case number and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.

• 12/30/2022· FUEL SYSTEM, GASOLINE

  The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH and at various speeds, the check engine warning light would illuminate. The contact stated that she noticed a drop in fuel economy. Additionally, while depressing the accelerator pedal, the vehicle would hesitate. The contact stated that whenever the vehicle was refueled, the vehicle would not immediately start as needed. The contact stated that after starting the vehicle, the vehicle was shaking and vibrating abnormally. The contact stated that once she drove the vehicle a few miles the shaking would stop. The contact stated that the failure recurred. The vehicle was taken to an independent mechanic who stated that there might be water in the gasoline. The vehicle was diagnosed, and the mechanic retrieved codes: P2196 and P1450. The independent mechanic advised the contact that the codes were symptoms of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 85,138.

• 12/30/2022· POWER TRAIN

  The contact’s daughter owns a 2017 Ford Focus. The contact stated that after his daughter started the vehicle and attempted to shift into reverse(R) the vehicle failed to respond. The contact stated that the gear shift lever failed to shift into reverse(R). The vehicle was manually pushed into the intended direction and the vehicle was shifted into drive(D). The contact stated that the vehicle was vibrating and shaking while driving to an independent mechanic. The contact was unaware of any warning lights being illuminated. The vehicle was taken to the independent mechanic to be diagnosed. The mechanic determined that the transmission needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 58,504.

• 12/30/2021· POWER TRAIN

  The contact's son owns a 2017 Ford Focus. The contact stated while his son was starting the vehicle, an unknown shift pattern warning light was illuminated. The driver was able to drive the vehicle at 6 MPH to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.

• 12/30/2018· POWER TRAIN

  TRANSMISSION SHUTTERS AND JERKS WHEN ACCELERATING FROM A STOP OCCASIONALLY. IT IS THE SAME ISSUE THAT I HAD IN THE 2013 FOCUS WE OWNED BEFORE THIS ONE THAT WAS RECALLED AND REPLACED 3 TIMES BY 100K MILES. I BELIEVE THIS IS THE SAME ISSUE ALL TOGETHER AND UPON INVESTIGATION HAVE NO DOUBT THAT THIS WILL BECOME A RECALL ISSUE AS WELL. IT IS VERY DISTURBING TRYING TO ACCELERATE FROM A STOP AT AN INTERSECTION OR A PARKING LOT AND WONDER IF YOUR CAR IS GOING TO ACTUALLY ACCELERATE, BLOW THE TRANSMISSION, OR IF YOU ARE JUST GOING TO SHUTTER AND BE PART OF AN ACCIDENT BECAUSE OF IT. THIS ISSUE NEEDS TO BE ADDRESSED.

• 12/29/2023· POWER TRAIN,VEHICLE SPEED CONTROL

  Yes it is available for inspection if you choose to do so. Roughly a month ago my transmission shifted into neutral while trying to merge onto the interstate. It bucked around and eventually caught the right gear, and the problem persisted the next 15 miles to my destination, as well as the 15 miles home. I couldn't afford to take it to the shop, so I didn't drive it for a couple weeks. I then had some responsibilities to take care of, and the car was so much worse this time. Trying to accelerate from 0mph was hit or miss, and any time I went over 10 mph it would shift back and forth from neutral to a lower gear than it should have for the speed I was going, then back to neutral. It loses power or shifts into neutral driving down the interstate sometimes, or going up hills. I almost slid down a hill backwards the other day because I was in neutral (even tho my gear shift was in Drive). Sometimes when trying to stop, the car lunges forward while my foot is on the brake. It felt like I was driving a standard again - not safe at all. My check engine light has been on for a month or two due to an O2 sensor issue, but otherwise I had no warning lights displayed. I had a mechanic hook up a code reader a few days ago and the code that popped up is P07A3. I have yet to take it in for repairs, as I cannot afford to pay thousands of dollars for Ford's intentional manufacture of faulty machinery. I still owe $11,000 on this car, there is no way I can afford to buy another one, or to fix this piece of junk. Happy 2024.

• 12/29/2023· POWER TRAIN,ENGINE

  The transmission is slipping on my 2017 Ford Focus. There is delayed braking, acceleration and harsh vibrations. There is already a recall on 2011-2016 ford transmissions. 2017 needs to be included!

• 12/29/2020· POWER TRAIN

  SHORTLY AFTER PURCHASING THIS VEHICLE I NOTICED THE CLUTCH SLIPPING WHILE DRIVING. THIS INCLUDES SLIPPING INTO NEUTRAL AT HIGHWAY SPEEDS, AS WELL AS SLIPPING WHILE TRYING TO ACCELERATE, LEAVING ME WITH NO POWER. THE SHIFTS, ESPECIALLY 1ST TO SECOND ARE VERY VIOLENT AND ROUGH. WHILE SHIFTING THE WHOLE CAR SHAKES AGGRESSIVELY WHILE ALSO BEING PAIRED WITH A SHUDDERING AND GRINDING NOISE. FORD WAS NOTIFIED OF THIS PROBLEM AT 49,195 MILES ON NOVEMBER 19TH 2019. FORD TEST DROVE THE VEHICLE AND SAID THAT THEY COULD NOT RECREATE MY COMPLAINT. I WAS ALSO TOLD THAT "THIS IS HOW THIS CAR DRIVES". I BELIEVE I WAS TOLD THIS AS A DETERRENT FROM MAKING FUTURE COMPLAINTS. TWO THOUSAND MILES LATER I WENT BACK TO FORD AFTER MY CAR WAS NOT DRIVING IN REVERSE. FORD CHOSE TO RELEARN THE CLUTCH HOWEVER THIS WAS A PROBLEM WITH THE TRANSMISSION ITSELF AS WELL AS THE CLUTCH, NO FURTHER REPAIRS WERE MADE. I WAS THEN TOLD AGAIN THAT THERE WAS NO PROBLEM WITH THE VEHICLE. WE ALSO MADE 2 REPORTS TO FORD CUSTOMER SERVICE NOTIFYING FORD OF THIS PROBLEM AS I WAS STILL UNDER MY WARRANTY. NOW 9 THOUSAND MILES OUT OF WARRANTY (69,000) FORD IS TELLING ME THERE IS A PROBLEM WITH MY TRANSMISSION AND THAT THE VEHICLE IS UNSAFE TO DRIVE. THEY ARE REQUIRING A DIAGNOSTIC FEE OF 1200 DOLLARS TO INVESTIGATE THE PROBLEM AND SEE WHAT NEEDS REPAIRS AT MY EXPENSE. I BELIEVE FORD IS ONLY ACKNOWLEDGING THE PROBLEM WITH THIS UNSAFE VEHICLE NOW THAT I AM OUT OF WARRANTY.

• 12/29/2020· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS

• 12/29/2019· VEHICLE SPEED CONTROL

  1. CAR WILL MAINTAIN SPEED/RPM AFTER YOU TAKE YOUR FOOT OFF THE GAS PEDAL. 2. CAR WILL ACCELERATE ON ITS OWN WHEN YOUR DRIVING AND YOU TAKE YOUR FOOT OFF THE GAS PEDAL. 3. CAR WILL ACCELERATE FROM A STOP WITHOUT PRESSING THE GAS PEDAL. 4. RPM WILL INCREASE WHEN AT A STOP, THE ONLY THING KEEPING YOU FROM MOVING IS KEEPING YOUR FOOT ON THE BRAKE OR SHIFTING TO NEUTRAL OR PARK. ISSUES STARTED SHORTLY AFTER BUYING THE CAR BRAND NEW AND HAS CONTINUED AFTER MULTIPLE VISITS TO FORD DEALERSHIP FOR SAME ISSUE. DEALERSHIP SAYS THEY ARE UNABLE TO REPLICATE THE PROBLEM AND SO EACH TIME WE ARE TOLD THE VEHICLE IS OPERATING' AS DESIGNED.'

• 12/28/2023· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated that vehicle intermittently hesitated while in second gear. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was performed; however, the mechanic was unable to diagnose the failure. The failure persisted, and the vehicle was taken back to the dealer where a service tech drove with the contact. The service technician witnessed the vehicle jerking while in second gear. The service tech informed the contact that the clutch assembly needed to be repaired. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired but remained with the dealer. The failure mileage was approximately 80,000.

• 12/28/2023· FUEL/PROPULSION SYSTEM

  This year make and models have an recall #19v51500 due to this recall their is a canister purge valve need to be replace. so i buy a vehicle and its has a problem with purge valve and the Ford company refuse it to fix this issue under the recall.

• 12/28/2022· ELECTRICAL SYSTEM

  The contact owns a 2017 Ford Focus. The contact stated while leaving a stop light, the vehicle started shuddering while shifting gear. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced; however, the failure reoccurred several times. The contact stated that the clutch was replaced several times. The manufacturer was contacted and stated that the vehicle was not under recall and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 10,000.

• 12/28/2020· POWER TRAIN

  WENT TO JUMPSTART DAUGHTER'S CAR, JUMP STARTED CAR AND IT WOULD NOT GO IN REVERSE. HAD IT TOWED TO A LOCAL FORD DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THERE WERE NO CHECK ENGINE LIGHTS OR TRANSMISSION PROBLEMS BEFORE CAR WAS JUMP STARTED. SCANN ED CAR AND FOUND TRANSMISSION CODE P2837. DEALERSHIP SAYS THE TRANSMISSION IS NOT COVERED UNDER WARRANTY. THE CAR ONLY HAS 69,000 MI ON IT AND IT'S 3 YEARS OLD. GETTING A HOLD OF A LEMON LAWYER IN REGARDS TO GETTING SOME COMPENSATION FOR THESE FAULTY TRANSMISSION.

• 12/28/2018· UNKNOWN OR OTHER

  THE BRAKE MASTER CYLINDER IS ALREADY LEAKING. THE VEHICLE ONLY HAS 27000 MILES ON IT. IT SHOULD NOT HAVE GONE OUT FOR A LONG WHILE...AT LEAST 100000 MILES.

• 12/27/2024· ENGINE

  not maintaining oil pressure, my ford is a 2017 1.0l ecoboost motor with a stick shift, i found a recall, Recall Reference Number: 23S64. for this motor but it only covers cars with automatic transmission, mine is a manual transmission, from my research they both have the exact same motor, 98500 ish miles. sitting almost 2 years because it wont hold oil pressure. what is the difference between the 2 motors. and why did you not recall all 1.0l ecoboost motors in this recall.

• 12/27/2022· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated while driving 15 MPH, the vehicle began to hesitate. There was no warning light illuminated. The contact stated that the failure persisted while driving. The vehicle was taken to an independent mechanic and the contact was informed that the transmission clutch needed to be replaced. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

• 12/27/2019· POWER TRAIN

  ONGOING ISSUE WITH THE TRANSMISSION SHUDDERING WHEN IT IS WARM. ALSO, THE TRANSMISSION SLIPS OUT OF GEAR MOMENTARILY OCAASIONALLY WHEN IN REVERSE CAUSING SAFTEY ISSUE. HAVE TAKEN TO BLUEBONNET FORD, AND THEY STATE IT IS AS DESIGNED. I CALLED JORDAN FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT THE TRANSMISSION ISSUES WITH THE FORD FOCUS. THIS HAS BEEN ONGOING SINCE APRIL 2018, ABOUT 10 MONTHS AFTER PURCHASE.

• 12/26/2018· STEERING

  STEERING FAILED AND LOCKED UP WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. THE VEHICLE WAS IN MOTION AT 35MPH ON A TOWN MAIN STREET, DURING A SLIGHT LEFT TURN. WHEN THE STEERING DID TURN VERY LITTLE IS WAS JUST A JERK, WITH IT LOCKING BACK UP, LEADING INTO ONCOMING TRAFFIC AND BEING UNABLE TO CORRECT THE CAR BACK INTO ITS LANE. WITH ALL OF AN.INDIVIDUALS STRENGTH AND AT 2MPH, THE CAR WAS ABLE TO BE DRIVEN INTO A CLOSE PARKING LOT AND PARKED.

• 12/22/2023· POWER TRAIN

  My car is takes a while to pick up speed when pressing on the accelerator. Also when pressing on the accelerator my car jerks. I took it to the dealership and they said it’s my transmission. I didn’t receive a warning light.

• 12/22/2022· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated that while driving from a stationary position, the rear wheels were vibrating during acceleration. The contact stated that transmission fault and transmission hot messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 101,000.

• 12/22/2019· POWER TRAIN,AIR BAGS,ENGINECrash

  SHORTLY AFTER I BOUGHT THIS CAR. I NOTICED ORIGINALLY LAST OF POWER DURING ACCELERATION AND LATER IT WOULD DO A COMBINATION OF LAST OF POWER AT TIMES AND LUNGING WHEN THE AUTOMATIC TRANSMISSION WOULD SHIFT GEARS(AUTOMATICALLY). EVENTUALLY, FRONTIER FORD(DEALERSHIP) REPLACED THE CLUTCH N A FEW OTHER MINOR ITEMS RELATED TO THE CLUTCH. THE PROBLEMS THE SAME ISSUES CONTINUE TO OCCUR. I FINALLY FILED A COMPLAIN WITH THE BBB, IT APPEARS THE DEALERSHIP SIMPLY NEVER RETURNED THEIR CALLS OR EMAILS AND THAT CASE WAS CLOSED. NEXT I CONTACTED THE SJ BUREAU OF AUTOMOTIVE REPAIR. THEIR DETERMINATION WAS THAT FORD FIESTAS AND FOCUS MODELS WERE NOTORIOUS FOR SERIOUS TRASMITION PROBLEMS. IT IMPLIED THAT IT WAS A FEATURE NOT A BUG BECAUSE EVENTHOUGH THE SJ BAR KNEW OF THESE SERIOUS ISSUES THEY TOOK NO ACTION. I STARTED NOT DRIVING THE CAR AS MUCH LOOKING INTO HOW I COULD GET THE MANUFACTURER TO BUY BACK THIS UNRELIABLE DANGEROUS CAR. I AM EN EXPERIENCED DRIVER SO I AVOIDED ACCIDENTS WHEN THE CAR WOULD MALFUNCTION, HOWEVER THE NIGH OF 11/06/19 AT ABOUT MIDNIGHT MY DAUGHTER TOOK THE CAR WITHOUT PERMITION AND WHEN THE CAR LUNGED FOWARD (AS IT WOULD DO WHILE SHIFTING GEARS AUTOMATICALLY) DURING A STREET TURN, SHE LOST CONTROL OF THE CAR AND CRASHED INTO 2 PARKED CARS. THE AIRBAGS DIDNT DEPLOY AND THE SEATBEALT DIDNT LOCK RESULTING IN HER GETTING A CONCUSION AND A PRETTY BLOODY MOUTH AS HER HEAD HIT THE STEERING WHEEL(THESE 2 DEFECTS WERE UNKNOWN TO ME PREVIOUSLY). HAVING TO DO MONTHLY PAYMENTS ON THIS UNSAFE, UNRELIABLE CAR HAD LOTS OF NEGATIVE RIPPLE EFFECTS IN MY FAMILY'S LIFE CULMINATING IN MY DAUGHTER BEING INJURED BY WELL KNOWN DEFECTS BY FORD. IT IS MY UNDERSTANDING THAT THERE IS EVEN CLASS ACTION LAWSUITS FOR FIESTA AND FOCUS CARS BUT I TRUELY DONT KNOW HOW ANY OF THAT WORKS. MY HOPE HERE IS THAT AT A MINIMUM THESE COMPLAINS CAN HELP GET THESE DANGEROUS CARS OFF THE ROAD.

• 12/21/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KORF MOTORS FORD (520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE PCV NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FUEL TANK SHOWED NO MAJOR DEFECTS AND THAT THE DEALER WAS NOT OBLIGATED TO CHANGE THE FUEL TANK AND THE FUEL DELIVERY MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT CONSUMER STATED NO PARTS WERE REPLACED AND FORD WOULD NOT HONOR THE RECALL.*JB

• 12/20/2024· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle made an abnormal grinding sound while shifting into the intended gear. The transmission malfunction warning light was illuminated, and the Service Vehicle message was displayed. The contact stated that the failure recurred while coming to a complete stop. Additionally, the contact stated that the vehicle failed to respond intermittently while shifting into reverse(R). The dealer was notified of the failure and provided the contact with an estimate for a diagnostic test. The contact was informed that the VIN was not under recall. The failure mileage was approximately 85,000.

• 12/20/2024· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle shuddered and hesitated while accelerating. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,000.

• 12/19/2020· POWER TRAIN

  THE CAR WAS SERVICED FULLY, IT PERFORMS PERFECT AS IT SHOULD WHENEVER THE ENGINE IS COLD HOWEVER ONCE IT HEATS UP THE VEHICLE WILL SHUDDER IN 1ST AND 2ND GEAR FROM A DEAD STOP, I HAVE BROUGHT TO THE ATTENTION OF THE FORD DEALERSHIP, HOWEVER THEY SAID IT'S A NEW AND IMPROVED TRANSMISSION HOWEVER I HAVE DONE MY RESEARCH AND THE TRANSMISSION EQUIPPED TO MY CAR IS THE SAME TRANSMISSION USED IN PREVIOUS MODELS OF THE FORD FOCUS WITH THE SAME FAULTS AND ISSUES AS THE PREVIOUS MODELS THAT WERE RECALLED AND HAD A LAWSUIT FILED AGAINST FORD FOR SELLING FAULTY VEHICLES.

• 12/19/2019· POWER TRAIN,UNKNOWN OR OTHER

  I BOUGHT A BRAND NEW 2017 FORD FOCUS AND HAVE HAD IT IN THE SHOP 6 TIMES FOR AN ERROR CODE OF P0299 TURBO/SUPER CHARGER UNDERBOOSTER GOING OFF. THE ENGINE IS LOSING POWER WHEN IT STARTS ACTING UP AND TO PROTECT THE CAR IT SHUTS DOWN THE UNDERBOOSTER. I HAVE ALMOST BEEN REARENDED SEVERAL TIMES AND MY VERY PREGNANT DAUGHER IN LAW AND I WERE ALMOST T-BONED DUE TO THE PROBLEM AS WE WETE MAKING A LEFT TURN OUT OF MY NEIGHBORHOOD ONTO A BUSY STREET. WHEN TAKING IT INTO THE SHOP LOU FUSZ CHESTERFIELD HAS TOLD ME SEVERAL TIMES THEY WERE NOT ABLE TO FIND AN ISSUE WITH THE CAR OR DUPLICATE THE PROBLEM. BECAUSE THE CHECK ENGINE LIGHT WOULD ALARM AND WHEN YOU TURN THE CAR OFF THE CODE RESETS ITSELF. I HAVE ASKED FORD TO WORK WITH ME TO REPLACE THE VEHICLE AND THEY JUST SAID THEY COULD DO NOTHING BECAUSE I HAD 18 MONTHS DUE TO THE LEMON LAW IN MISSOURI.

• 12/18/2024· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the transmission was slipping gear. The contact stated there was an alert indicating that the transmission was getting hot-illuminated. In addition, the contact stated that when the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the transmission failed to shift into reverse. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V169000 (Power Train). The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,976.

• 12/18/2023· POWER TRAIN

  I am writing to bring to your attention a matter of significant concern regarding the transmission system in Ford Focus vehicles, and I kindly request that you consider issuing a recall for the affected models. I am the owner of a Ford Focus [2017], and unfortunately, I have experienced a critical issue with the transmission. After conducting thorough research, it has come to my attention that a substantial number of Ford Focus owners are grappling with similar transmission failures. This widespread problem is causing distress among Ford customers and has the potential to pose serious safety hazards. The transmission failures in Ford Focus vehicles have been well-documented, and the frequency of reported incidents indicates a systemic issue that warrants immediate attention. As a loyal customer of Ford, I believe it is crucial for the company to take responsibility for these recurring problems and take proactive measures to rectify them. Several reasons support the urgent need for a recall: Safety Concerns: The transmission failures in Ford Focus vehicles can result in sudden loss of power, delayed acceleration, and unpredictable shifts. These issues pose a significant safety risk, especially during highway driving or in emergency situations. The potential for accidents and injuries is alarming and demands swift action. In light of these concerns, I urge Ford Motor Company to initiate a recall for Ford Focus vehicles affected by transmission failures. By taking proactive steps to address this issue, you will not only ensure the safety and satisfaction of your customers but also uphold the integrity of the Ford brand.

• 12/18/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2017 Ford Focus. The contact stated that while taking the vehicle to an independent mechanic for an oil change, the mechanic discovered fuel in the oil. The dealer was alerted of the failure and the vehicle was towed to the dealer. A test was performed on the vehicle and the contact was instructed to drive the vehicle for 700 miles to test the fuel system. The contact's father then tested the vehicle after 700 miles and confirmed that a fuel odor was coming from the vehicle. The manufacturer was notified of the failure. The vehicle was taken back to the dealer and remained in the dealer's possession. The approximate failure mileage was 85,000.

• 12/17/2024· POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shook erratically. The vehicle was taken to the dealer where it was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred previously in 2019 and 2021. The contact stated that the clutch assembly was replaced twice under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,000.

• 12/17/2024· ENGINE AND ENGINE COOLING

  The contact’s boyfriend owns a 2017 Ford Focus. The owner received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while her boyfriend was driving at an undisclosed speed, the vehicle lost motive power, and the engine seized. The vehicle was no longer operable and needed to be towed to the dealer. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000. VIN tool confirms parts not available.

• 12/17/2019· POWER TRAIN

  AUTOMATIC TRANSMISSION IS STUTTERING UPON ACCELERATION, SOMETIMES IDLES BELOW 1000 RPM WHEN STATIONARY, AND SHIFTS ROUGH WHEN DRIVING. PRETTY MUCH THE SAME TRANSMISSION PROBLEMS THAT THE OLDER MODELS WITH THE SAME TRANSMISSION HAD.

• 12/16/2023· ENGINE

  While driving on interstate, an oil light came on and vehicle slowed rapidly causing a very unsafe situation with attempting to safely pull over. Once pulled over, I did not want to risk further engine damage, so I shut off immediately and had vehicle towed to dealer. Even though I placed a large sign on steering wheel and keys not to run engine, dealer states test driving. Further examination reveals the oil pump is seized and my only option for repair is a new engine. The recommended maintenance for the oil pump is 150,000 miles and it failed at 69,000 miles without any warning or recommendation for service by Ford. This is a know issue that is putting hundreds of thousands drivers world wide at risk of a potential serious accident if power loss occurs at an inopportune time!

• 12/16/2022· FUEL/PROPULSION SYSTEM

  Check engine code shows on dash, when checked by mechanic it leads to faulty canister purge valve. The vehicle shutters and stalls intermittently.

• 12/16/2020· UNKNOWN OR OTHER,ENGINE

  THE CAR IS HAVING TROUBLE SWITCHING GEARS. THE CAR ACTS AS IF IT DID NOT WANT TO ACCELERATE. THEN COMING TO A STOP THE CAR SEEMS TO WANT TO STILL GO AND STOPS VERY HARD WHEN IT WANTS TO. THIS IS THE SECOND TIME IT AS DONE THIS WITHIN MONTHS. I HAVE READ COMPLAINTS AND THERE ARE MANY MORE SAYING THE SAME THING.

• 12/16/2018· UNKNOWN OR OTHER

  CAR VIBRATES, LOSS POWER SOUNDS LIKE A TRUCK WHEN TAKING OFF FROM A TRAFFIC LIGHT OR STOP SIGN. NOTICE THE SMELL OF GASOLINE.

• 12/15/2020· STEERING

  POWER STEERING ASSIST, IN-OP. VEHICLE HAS 60K MILES. SERIOUS INJURIES MAY OCCUR, IF VEHICLE WAS TO LOOSE ASSIST WHILE DRIVING. LUCKILY ASSIST GAVE UP IN THE PARKING LOT. THIS IS A DESIGN FLAW, THEIR ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. NHTSA SHOULD FORCE FORD TO REMEDY THIS ISSUES.

• 12/14/2022· ENGINE,ENGINE AND ENGINE COOLING

  The contact owns a 2017 Ford Focus. The contact stated while driving approximately 50 MPH, the check engine and oil warning lights illuminated before the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine camshaft and timing chain had failed, and the engine needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 51,642.

• 12/14/2018· ENGINE

  TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND WAS RESTARTED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED PRIORITY FORD AT 757-583-3673 (LOCATED AT 7520 N MILITARY HWY, NORFOLK, VA 23518), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

• 12/12/2025· UNKNOWN OR OTHER

  My 2017 Ford Focus is grounded due to the oil pump safety recall involving loss of oil pressure and engine stall. Ford is refusing to provide alternate transportation unless I pay out of pocket. As a result, I am unable to work and have no safe transportation while Ford repairs a known safety defect. I have already missed an entire week of work due to their negligence, and they are unwilling to help.

• 12/12/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle at the gas station, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated that the vehicle was experiencing rough idling. Additionally, the contact stated that while her daughter was making a right turn and merging onto a ramp, the vehicle stalled inadvertently in the middle of the road. The contact's daughter was unable to pull to the side of the roadway. The contact stated that her daughter was able to restart the vehicle after several attempts. The contact's daughter then pulled to the side of the road. The contact stated that her daughter was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

• 12/12/2022· ENGINE

  After a routine oil change i was driving and oil light and engine light suddenly came on. Car then begin to make knocking noise and was towed to local mechanic. Engine is stated to need replacing and car no longer driveable.

• 12/11/2025· ENGINE AND ENGINE COOLING,POWER TRAIN

  The contact owns a 2017 Ford Focus. The contact stated that after the vehicle was stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the transmission downshifted between first and third gear. An abnormal sound could be heard coming from the transmission. After driving a short distance, the vehicle functioned as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that while driving at 40 MPH on a separate occasion, the transmission downshifted between third and fourth gear, and the vehicle went into limp mode. In addition, an abnormal sound could be heard coming from the transmission, and the vehicle jerked. The contact stated that upon starting the vehicle most recently, the vehicle made an abnormal sound. The check engine warning light illuminated. The vehicle was taken to AutoZone for a diagnostic test, and the contact was informed that the failure may be related to the transmission clutch. Additionally, the contact stated that the fan had turned on independently, and had failed to turn on while driving on other occasions, causing the vehicle to overheat. The vehicle was taken to a collision center, where the contact was informed that the transmission was failing. The cooling system was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that an unknown sensor had failed, and the sensor was replaced. The contact stated that the transmission failure was worsening. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.

• 12/11/2023· ENGINE

  The contact owns a 2017 Ford Focus. The contact stated that on several occasions while driving at various speeds the vehicle stalled. The vehicle was restarted on several occasions however, on other occasions the vehicle would not restart. Additionally, the contact stated that the coolant reservoir had to be topped several times. The vehicle was towed to an independent mechanic where it was diagnosed that the PATS transceiver module needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was not able to start, and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

• 12/11/2019· POWER TRAIN

  THIS STARTED ABOUT TWO WEEK AFTER WE BOUGHT THE CAR. THE CAR HAD 18890 MILES ON IT WHEN WE BOUGHT IT ON 10/23/2019.THE CAR WILL SLIP IN TO NEUTRAL BETWEEN SHIFTS AND WILL NOT GO OVER 45MILES AN HOUR. SOMETIMES IT WILL NOT GO OVER 25 MILES AN HOUR.

• 12/11/2017· ENGINE

  I BUY A 2017 FORD FOCUS SE. ON SEPTEMBER 2017 THE ENGINE LIGHTS TURN ON, I LEAVE THE CAR IN GREENFORD EAST COLONIAL TO FIXED. NOW ON DECEMBER THE ENGINE LIGHT TURNS ON AGAIN. I DON'T WANT A CAR THAT I HAVE TO LEAVE ON GUARANTEE TO FIXED THE ENGINE LIGHT. I DON'T WANT THIS LEMON CAR. I WANT THE RELEASE OF THIS CAR TO BUY OTHER BRAND NEW CAR. THE CAR RUNS , BUT IS A NEW CAR AND IT'S NOT SUPPOSED THAT HAPPEND

• 12/10/2024· POWER TRAIN,ENGINE

  The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to reverse as needed. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic who determined that the failure was due to the clutch failure. The local dealer was contacted, and diagnostic test was suggested. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.

• 12/10/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE DID NOT SHIFT PROPERLY AND SHOOK FORCEFULLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN (LOCATED AT 2055 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 250-5750) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.