Overall rating (best variant)
Safety ratings
2017 Ford Escape SUV AWD
- Lane departure warningOptional
- Forward collision warningOptional
- Electronic stability controlStandard
2017 Ford Escape SUV FWD
- Lane departure warningOptional
- Forward collision warningOptional
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (4)
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 16V617000 · 24/08/2016
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: If a window closes on a body part, it can increase the risk of injury.
Fix: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
- EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATERCampaign 26V011000 · 15/01/2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
- POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 22V413000 · 10/06/2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 26V374000 · 09/06/2026
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Fix: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Owner complaints
Most-reported areas
- ENGINE290
- ENGINE AND ENGINE COOLING90
- POWER TRAIN75
- ELECTRICAL SYSTEM33
- UNKNOWN OR OTHER29
- FUEL/PROPULSION SYSTEM18
- WHEELS18
- STRUCTURE10
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2025· ENGINE
Vehicle is slowly losing collant, and when I park I get a strong smell of collant. I took vehicle to have collant flushed and was took system was ok. From what I have researched is that there is a history of coolant entering engine cylinder because of defective engine and causeing engines to event ually seize.
- 12/31/2025· STRUCTURE,ENGINE
Two different things are happening with my car. 1) the paint is chipping and has caused corrosion on the body. Apparently this is a known issue but the peeling/chipping has gotten worse and will keep doing so until it is fixed. 2) car keep running hot and losing coolant but no leak to be found even after several rounds of tests.
- 12/31/2025· ENGINE
Engine failure due to multiple coolant failures, due to poor design of the long engine block. Ford removed and replaced the long block in full, but it was out of warranty. There are multiple class action lawsuits against Ford for the defecting engine block design. There was only 49,187 miles on the car, well under mileage warranty, but above the 7 year old car age warranty. I paid $8379.39 for the new long block engine.
- 12/31/2025· EXTERIOR LIGHTING
While driving vehicle at night on [XXX] to Richmond, VA my headlights both stopped working completely. The only way I could see was by turning on my high beam headlights. The high beam headlights worked fine. There was no warning lights, no sounds, the interior lights and everything interior was working normal. It was just the low beam headlights both at the exact same time. The running day lights work. The bulbs were fine the fuses were in perfect condition it just stopped working. This was a SERIOUS and dangerous incident that occurred on a major highway while driving at night suddenly and without warning. Had my high beams not worked I could have been in serious accident trying to drive or get off the highway to get a tow. In addition, all turn signals and break lights work perfectly. I have appt w/Ford dealership in Culpeper, VA on Friday Jan 2, 2026 to figure out why they are not working. I shouldn't have to pay thousands of dollars for a problem that Ford knows is happening with our vehicles. The amount of complaints of similar issues with the Ford Escape on Ford's help thread is in the thousands. This is a serious failure which can increase the risk of a crash and potential injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 12/31/2024· ENGINE
At 29,314 miles, we experienced total engine failure where cylinder #2 failed and the whole engine failed and needed replaced. This car had impeccable maintenance and engine failure was not due to lack of maintenance. This was an issue with the engine itself and should not have happened.
- 12/31/2019· VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND THEN SUDDENLY SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2016. THE VEHICLE WAS TAKEN TO BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202) AT LEAST SIX TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS 24051505. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,642.
- 12/30/2025· ENGINE
Coolant intrusion on the 2.0 ecoboost engine diagnosed by a ford dealer service center and a well documented issue. The coolant intrusion causes the engine to misfire rendering the car unusable and a potential road hazard.
- 12/30/2025· ENGINE
Ford Technical Service Bulletin (TSB) number is 21-2269. The engine block is leaking coolant into the cylinders which causes the engine to report over heating.
- 12/30/2024· ENGINE
Coolant is leaking internally into motor. All gaskets, seals, hoses and radiator are operational with no issues. This is a hazzard and could/will result in damage and potentially serious harm. Dealer has indicated everything checks out and leak is internal intrusion. This is a known issue with Ford and they are unwilling to correct
- 12/30/2024· ENGINE
In January 2024, the check engine light came on and we had an ignition coil and spark plug replaced. Less than a week later, the check engine light came back on and diagnostics showed a "misfire" on the same coil. The technician noticed the coolant was empty, refilled and found coolant entering the cylinder while engine was cooling. Engine had a "failed head gasket or cracked/warped head." Had to replace the engine, this was at 67,863 miles. Later I was speaking with a friend and was informed that this is evidently a known issue with the 2017 Escapes- some are already under recall, but my particular VIN number is not included in the existing recall. As I was researching online, it seems that many others, also not included in the recall, are having the same issue.
- 12/30/2024· ENGINE
mode code P0316 (random misfire), coolant leaks into #1 and #3 cylinders, requires long block engine replacement.
- 12/30/2024· ENGINE
After 97,000 trouble free miles, the engine quit working. I took the car into the nearest Ford dealer service department. They concluded there was coolant intrusion to the cylinders, and I need to replace the motor with a long block. After looking into my issue I find this is a common and well documented issue with the Ford EcoBoost 3.0 engine. Ford customer service in Dearborn told me Ford knows about this issue but is offering no recalls at this time. I believe Ford should share some of the repair cost as this is an engine with a known faulty design, Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 12/30/2024· POWER TRAIN
The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at various speeds, the transmission was slipping into gear, and the vehicle started to jerk while accelerating. There were no warning lights illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, the contact was advised that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
- 12/30/2023· ENGINE
Head gasket failed causing coolant to leak entirely. A KNOWN DEFECT.
- 12/30/2020· STRUCTURE
PAINT PEELING FROM THE WINDSHIELD PILLAR ON THE DRIVER'S SIDE. PAINT PEELED OFF IN A 6" X 1" FLAKE. THIS SEEMS TO BE A VERY COMMON PROBLEM.
- 12/30/2019· ENGINE
WHILE SITTING AT LIGHTS THE ENGINE WILL COMPLETELY SHUT OFF. AN ALERT COMES ON STATING TO PUT IN PARK AND RESTART ENGINE. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST COUPLE OF WEEKS.
- 12/30/2019· POWER TRAIN,VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SOMETIMES FAILED TO ACCELERATE. ALSO, WHEN ATTEMPTING TO SHIFT INTO THIRD GEAR AT APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE ALSO MADE A JERKING SENSATION SUDDENLY AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,536. THE VIN WAS INVALID.
- 12/30/2017· ELECTRICAL SYSTEM,ENGINE
AS MY BOYFRIEND WAS TURNING THE CORNER AT AN INTERSECTION, THE ENGINE SUDDENLY STOPPED. HE WAS ABLE TO STOP DUE TO HIS LOW SPEED. I REMINDED HIM TO PUT HIS FOOT ON THE BRAKE TO RESTART, AND HE DID THAT AND IT STARTED RIGHT UP. HE DIDN'T DO ANYTHING TO MAKE THE ENGINE STOP. THE ONLY THING THAT WAS HAPPENING AT THAT TIME WAS THAT A TEXT WAS COMING IN ON MY SAMSUNG PHONE, WHICH WAS CHARGING AND CONNECTED VIA BLUETOOTH.
- 12/29/2025· ENGINE
Known coolant leak into the cylinders that ford won’t cover
- 12/29/2024· ENGINE
Sept. 2024, while driving my 2017 Ford Escape, four-cylinder Eco boost engine 2 L down the highway, without warning all the dash lights came on and the engine quit running leaving me stranded on the side of a very busy highway. I had not noticed any engine problems at all until this moment. After a Good Samaritan told me the radiator was almost completely empty of fluid, he added water to my radiator reservoir and told me to immediately ‘gently nurse it’ to an auto repair shop. Which I did. The shop owner took several hours to examine the engine. He told me it ran hot because the radiator fluid had leaked into the oil. He later told me the smoke also coming from the tailpipe, the way the engine was hesitating to start up and radiator fluid in the oil was an indication my engine had a cracked head. He showed me the oil which was a chocolate brown. The shop owner told me it was not supposed to be that color. He told me it was a direct indication that my radiator fluid/antifreeze had leaked into the oil. He informed me this would lead to complete engine failure, and I needed to immediately take it to a shop/dealership where the engine could be rebuilt or completely replaced (he already had several vehicles he was currently working on and would not have time to get to it for several months). I drove my SUV home which was just 4 miles from this shop. It took me awhile to make arrangements for a local Ford dealership. In the meantime, I had not tried to start it back up at all. The morning I was to take my SUV to the dealership it would not start at all. I had to call a wrecker to have it towed to the Ford dealership, where they confirmed the findings of the initial mechanic. My SUV only has 89,748 miles on it. I still owe $11,000 and it will not start at all.
- 12/29/2019· POWER TRAIN,ENGINE
IN THE 3 YEARS THAT WE HAD THE VEHICLE, THE ENGINE HAS HAD TO BE REPLACED TWICE DUE TO COOLANT LEAKING INTO THE COMBUSTION CHAMBER BECAUSE OF A POORLY DESIGNED HEAD GASKET. THE MOST RECENT REPAIR HAD AN UPDATED GASKET, BUT ONLY 3 MONTHS AFTER IT WAS REPLACED THE TRANSMISSION HAD A PARTS FAILURE THAT CAUSED A WARNING LIGHT. SHORTLY AFTER THE WARNING LIGHT, THE CAR STOPPED IN THE MIDDLE OF A MAJOR INTERSECTION AND REQUIRED A TOW TO THE DEALERSHIP FOR FURTHER REPAIR. MY HUSBAND WAS IN THE VEHICLE WITH MY SON AT THE TIME AND THANKFULLY WAS ABLE TO SHIFT THE CAR IN NEUTRAL AND GET TO A SIDE STREET BEFORE AN ACCIDENT OCCURRED.
- 12/29/2017· VEHICLE SPEED CONTROL,ENGINECrash
I TURNED FROM THE PARKING LOT INTERSECTION IN EAGLE RUN SHOPPING CENTER, NW OF WENDY'S, FROM WEST TO SOUTH ONTO THE PARKING LOT ROAD THAT ACCESSES THE W MAPLE RD & BIRCH ST INTERSECTION. I COMPLETED MY TURN AND DROVE SOUTH DOWN THE PARKING LOT ACCESS ROAD TO THE W MAPLE & BIRCH ST INTERSECTION WHERE THE TRAFFIC LIGHT WAS RED. I CAME TO A COMPLETE STOP TO WAIT FOR A GREEN LIGHT. I STOPPED A WAYS BACK FROM THE MEDIAN CURB OF THE INTERSECTION TO ALLOW FOR TURNING TRAFFIC FROM THE WEST. SHORTLY LATER, WHILE WAITING FOR THE LIGHT TO CHANGE, I NOTICED A VIBRATION OF THE CAR AND LOOKED AT THE TACHOMETER WHICH SHOWED 1,200 RPM & RISING (600RPM IS NORMAL). IMMEDIATELY THE CAR BEGAN TO PHYSICALLY LUNGE FORWARD WITH INCREASED ENGINE NOISE SO I INSTINCTIVELY PLACED MORE PRESSURE ON THE BRAKE PEDAL WHICH HAD NO AFFECT. THE CAR'S ENGINE WAS NOW RACING WIDE OPEN & I HAD NO CONTROL OF THE CAR'S RAPIDLY INCREASING FORWARD MOTION. AT THIS POINT, TO AVOID A CATASTROPHIC ACCIDENT BY BEING PULLED INTO TRAFFIC AT THE INTERSECTION, I STEERED TO THE RIGHT TOWARDS THE SHOULDER HITTING THE TRAFFIC LIGHT POLE WITH THE BRAKE APPLIED THE ENTIRE TIME.
- 12/29/2017· VEHICLE SPEED CONTROL,ENGINECrash
I TURNED FROM THE PARKING LOT INTERSECTION IN EAGLE RUN SHOPPING CENTER, NW OF WENDY'S, FROM WEST TO SOUTH ONTO THE PARKING LOT ROAD THAT ACCESSES THE W MAPLE RD & BIRCH ST INTERSECTION. I COMPLETED MY TURN AND DROVE SOUTH DOWN THE PARKING LOT ACCESS ROAD TO THE W MAPLE & BIRCH ST INTERSECTION WHERE THE TRAFFIC LIGHT WAS RED. I CAME TO A COMPLETE STOP TO WAIT FOR A GREEN LIGHT. I STOPPED A WAYS BACK FROM THE MEDIAN CURB OF THE INTERSECTION TO ALLOW FOR TURNING TRAFFIC FROM THE WEST. SHORTLY LATER, WHILE WAITING FOR THE LIGHT TO CHANGE, I NOTICED A VIBRATION OF THE CAR AND LOOKED AT THE TACHOMETER WHICH SHOWED 1,200 RPM & RISING (600RPM IS NORMAL). IMMEDIATELY THE CAR BEGAN TO PHYSICALLY LUNGE FORWARD WITH INCREASED ENGINE NOISE SO I INSTINCTIVELY PLACED MORE PRESSURE ON THE BRAKE PEDAL WHICH HAD NO AFFECT. THE CAR'S ENGINE WAS NOW RACING WIDE OPEN & I HAD NO CONTROL OF THE CAR'S RAPIDLY INCREASING FORWARD MOTION. AT THIS POINT, TO AVOID A CATASTROPHIC ACCIDENT BY BEING PULLED INTO TRAFFIC AT THE INTERSECTION, I STEERED TO THE RIGHT TOWARDS THE SHOULDER HITTING THE TRAFFIC LIGHT POLE WITH THE BRAKE APPLIED THE ENTIRE TIME.
- 12/28/2025· ENGINE
Coolant in cylinder 2 due to crack in cylinder wall at head gasket due to thin sealing surface
- 12/28/2023· ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle was shuddering. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where it was diagnosed that an unknown cylinder was misfiring. An unknown repair was performed; however, the failure recurred while driving. The check engine warning light was illuminated. The vehicle was taken to another mechanic, where it was diagnosed that the failure was related to the transmission. The vehicle was not repaired. The contact stated that after parking and turning off the vehicle, the engine fan continued to run. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine, and the engine needed to be replaced. The contact related the failure to Ford Campaign Number: 21N12; however, the dealer informed the contact that the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
- 12/28/2023· ENGINE
Several misfires causing lack of power and sudden deceleration in traffic. Coolant leaking into cylinders causing misfiring.
- 12/28/2022· POWER TRAIN
The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to an Metropolitan Ford where the vehicle was purchased and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 79,040. The consumer stated engine, transmission, electrical circuit, and turbo failure.
- 12/28/2018· FUEL/PROPULSION SYSTEM
STRONG FUEL ODOR WHEN STARTING ENGINE.
- 12/27/2024· ENGINE
The contact's wife owns a 2017 Ford Escape. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 70,000.
- 12/27/2021· ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at 60 MPH, the vehicle was shaking. The vehicle was taken to the dealer and diagnosed with an engine oil leak. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty, but they would assist with half of the cost for repair. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was approximately 59,000.
- 12/27/2019· ENGINE
THE AUTO START/STOP DOESN'T WORK ALL OF THE TIME ON MY 2017 FORD ESCAPE SE. ON MULTIPLE OCCASIONS MY ENGINE TURNS OFF WHEN I'M AT TRAFFIC SIGNALS, STOP SIGNS, ROUNDABOUTS, TURNING RIGHT, AND IN STOP AND GO TRAFFIC. A MESSAGE IS DISPLAYED TO SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE. THIS IS AN EXTREMELY DANGEROUS SITUATION! I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO THIS MALFUNCTION. I'M NOW ANXIOUS EVERY SINGLE TIME I'M DRIVING. I FEEL UNSAFE ON A DAILY BASIS AND IT'S FRUSTRATING THAT FORD IS NOT DOING ANYTHING ABOUT IT. PLEASE ISSUE A RECALL BEFORE I'M ACTUALLY IN AN ACCIDENT.
- 12/27/2018· SERVICE BRAKES
REAR BRAKE ROTORS WERE SEVERELY RUSTED AFTER 20, 000 MILES, FORD REPLACED THE ROTORS UNDER WARRANTY, BUT REFUSED TO REPLACE THE WORN PADS. THE RUFF SURFACE OF THE ROTORS CAUSED THE BRAKE PADS TO WEAR. THEY SHOULD ALSO HAVE REPLACED THE PADS.
- 12/26/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
While driving at a constant speed on the highway, the transmission shifted down a gear and revved into very high RPMs. I was dramatically slowing down despite pressing on the gas pedal. The car didn't provide any power and just revved while I had cars next to me going at highway speeds. Managed to get off the highway, a transmission fault indicator popped up on the dash. The car no longer was able to move. I had the car towed to the Ford Dealership. This car has a bad transmission at ~97,000 miles. Prior to this, I felt like the car's transmission maybe wasn't shifting on time but didn't make much of it. This could have easily resulted in a crash. Turns out this is a very well known problem with the Ford Escape. My friend has a 2016 Ford Escape who recently paid 8000$ for a new transmission. This is clearly unsafe and the failure is definitely premature.
- 12/26/2024· SERVICE BRAKES
I had recently brought an SUV that came with no manuals for that vehicle. Which is important and crucial, but the scariest part and a life-threatening way. It came with no brake fluid at all. I was shocked, and you put my life and my son in danger. I will file a complain with Federal Trade Commission (FTC), State's Attorney General's Office, State's Department Of Commerce , Better Business Bureau (BBB) and The National Highway Traffic Safety Administration (NHTSA) for car safety issues and manufacturer recalls. It can be dangerous, and your brakes may not work properly. The fluid operates under high temperatures and high pressure, and without it, your car would not be able to stop when you push the brake pedal inside your vehicle. It will simply go to the floor without stopping, which will have catastrophic consequences. Thank you, Falvey's. I will order the manuals myself and go to O’Reilly Auto Parts first thing this morning to top off my brake fluid. Thank you, [XXX] , for protecting me and my son. The devil is a liar. That my consciousness told me to do further research and investigation. I forgive you all and hope the next customers get treated professionally, especially when it comes to safety. Number one priority! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 12/26/2024· ENGINE AND ENGINE COOLING,ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at 70-75 MPH, the vehicle lost motive power. The front of the vehicle began to jerk. The contact was able to pull over to a rest area before the engine seized. The vehicle failed to crank up. The contact used a scope to see if the camshaft was moving. The low pressure and engine light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 48,000.
- 12/26/2023· ENGINE
Running rough with no MIL warning light. Possible engine issue as described by the below TSB: Ford TSB 22-2229 Make: Ford Number: 22-2229 Title: 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke and/or Illuminated MIL Date: 6/9/2022 Models: 2015-2018 Edge SE 2015-2018 Edge SEL 2015-2018 Edge Sport 2015-2018 Edge Titanium 2015-2019 Escape S 2015-2019 Escape SE 2018-2019 Escape SEL 2015-2019 Escape Titanium 2017-2018 Fusion Energi Platinum 2015-2018 Fusion Energi SE Luxury 2015-2019 Fusion Energi Titanium 2017-2018 Fusion Platinum 2017-2018 Fusion Platinum Hybrid 2015-2019 Fusion S 2015-2018 Fusion S Hybrid 2015-2019 Fusion SE 2015-2019 Fusion SE Hybrid 2019 Fusion SEL 2019 Fusion SEL Hybrid 2017-2019 Fusion Sport 2015-2019 Fusion Titanium 2015-2019 Fusion Titanium Hybrid Summary: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.
- 12/26/2023· UNKNOWN OR OTHER,ENGINE
Received a warning on vehicle. However when diagnostics were run through the Ford's onboard system everything came back as normal. Went to find out what code was appearing. The code stated that the spark plugs needed to be replaced. Had all four replaced, but noticed that the coolant level had dropped off suddenly without warning, no notification notice in car, and the only reason I found out was my vehicle's temperature gauge was increasing quickly. After filling it up with coolant a second time and the check engine light not resetting after the spark plugs replacement, all of a sudden white smoke and smell came out of the exhaust. Knowing something was not right, quickly shut off vehicle, and called a local Ford dealership to verify that my Ford Escape with less than 74,000 miles on it had blown a head gasket!!! Even though the 2017 - 2019 did have a recall for this exact problem it ONLY APPLIED TO THE 1.5 ENGINES AND NOT TO THE 2.0 ENGINES!!! Why is that when there are a high number of complaints for the exact similar problem as mine?
- 12/24/2017· ELECTRICAL SYSTEM
THE VEHICLE WAS PARKED AND WOULD NOT TURN ON. LIGHTS AND RADIO WORKED BUT ENGINE WOULD NOT. ELECTRONIC CONTROL MODULE WAS REPLACED. TWO WEEKS AFTER PICKING IT UP FROM THE DEALER SAME THING HAPPENED WHEN IT WAS PARKED. NEXT DAY THE CAR WOULD TURN ON. TRIED TO TURN IT ON AGAIN 15 MINUTES LATER IT WOULD NOT TURN ON. HAD IT TOWED TO THE DEALER. ELECTRONIC CONTROL MODULE REPLACED AGAIN. ONE MONTH LATER SAME THING HAPPENED WHILE PARKED. CALLED FOR TOW TRUCK TO HAVE IT TOWED. WHILE WAITING FOR THE TOW TRUCK AFTER 2 HOURS TRIED TURNING IT ON AND IT DID TURN ON. STILL HAD IT TOWED TO THE DEALER.
- 12/23/2025· ENGINE
Coolant intrusion on 2.0L Ecoboost Engine Car started running rough, oil light came on. Palmetto Ford Charleston SC indicated engine needed replacement due to coolant intrusion. This same dealer replaced the Turbo Wastegate 10/17/2025. 12/17/2025 the car ran rough.Service Bulletin 19-2346 seems to be the problem. Called Ford Customer Service who offered no assistance. Car has 75,000 miles, 1 owner, well maintained.
- 12/23/2024· ENGINE
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and refilled the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant intrusion into cylinder #2 and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall repair, which had a similar failure description. However, the contact was informed that the contact's VIN was not associated with any unknown recall repair. The failure mileage was approximately 98,000.
- 12/23/2018· ENGINE
AUTO START STOP FAILED TO FUNCTION PROPERLY. AUTO START STOP SYSTEM WOULD NOT RESTART ENGINE. OCCURRED THREE TIMES WHERE I WAS STOPPED AT A RED LIGHT WITH FOOT ON THE BRAKE, SHIFT LEVER IN DRIVE, AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. EASY TO BE REAR-ENDED. I WILL NOT BE USING THE AUTO START STOP SYSTEM ANY MORE UNTIL THIS IS FIXED.
- 12/22/2025· ENGINE
Stalled at Traffic lights when stopped and finally told engine coolant leak at 89K miles.
- 12/22/2025· ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH and attempting a right turn, the “High Temperature - Fire Risk” message was displayed, and the vehicle independently shut off while depressing the accelerator pedal. The contact started to merge the vehicle into a shopping center. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the engine needed to be replaced. The thermostat was replaced, and the remaining coolant was drained and refilled, and the coolant temperature sensor was replaced, and the vehicle was repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that there was no recall or warranty on the vehicle for the repair. The contact was informed that if the vehicle was repaired out of pocket and then there became a recall for the failure, there was a possibility of being reimbursed. The approximate failure mileage was 88,344.
- 12/22/2025· POWER TRAIN
Coolant leakage, intrusion into the engine block. This is a KNOWN issue by Ford. They have issued technical service bulletins to address it (attached), but those programs were only offered for a limited time and are expired, even though they know the issue exists. Also, owners were not notified of this because it wasn't an official recall.
- 12/22/2024· Carry Handle, Shell, Base,Other/I am not sure
The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.
- 12/22/2023· ENGINE
Engine small block cracked due to coolant intrusion which Ford issued program 21N12 but now is refusing to repair due to slightly over mileage.
- 12/22/2021· POWER TRAIN
2017 Ford Escape Transmission issue: I have maintained my vehicle in accordance with the 2017 Ford Escape manual since I purchased it. My vehicle has always been reliable until suddenly, at a little over 105,000 miles, my vehicle's transmission started slipping. My car revved and no check engine light or warning indicator ever came on. The car finally jutted forward, so I pulled it off the side of the road and had it towed to a Ford dealership service center. The dealership looked at the car and said I would need a whole new transmission and the parts are on back-order to which he also stated, "which indicates to me this is a common problem with the 2017 Ford Escape." I then towed the vehicle to a different Ford dealership service center to get a different opinion. This different service center also said I would need a new transmission. My car is available for inspection upon request. The safety of myself and others were put at risk since the issue occurred without any warning on a highway and before a car's reliability would be questioned (2017 year with 105,000 miles with no prior issues). The problem has been confirmed by two Ford dealership service centers.
- 12/22/2020· ENGINE
ENGINE LIGHT CAME ON. RECEIVED CODE P0302 MISFIRE IN CYLINDER 2. REPLACED PLUGS AND COIL DIDN'T CORRECT PROBLEM. THE NEXT DAY I STARTED THE VEHICLE AND THE TEMPERATURE GAGE WENT STRAIGHT TO THE TOP READING IT WAS RUNNING HOT. CALLED A TOW TRUCK FIRST THING MONDAY MORNING AND DIDN'T DRIVE THE VEHICLE AGAIN. HAS 50,200 MILES ON IT. FORD DEALER SAID THEY WOULD LOOK AT IT BUT I HAVE TO GET IT TO THEM. SEEMS TO BE A KNOWN PROBLEM WITH THE VEHICLE. I HAVE HAD THE VEHICLE SINCE JULY OF 2019. I FEEL LIKE FORD SHOULD GET IT TOGETHER AND ACTUALLY FIX THE PROBLEM AND NOT PUT BANDAID ON IT.
- 12/21/2023· ENGINE
2017 Ford Escape Titanium. As I understand it from my Ford Service Representative: My heat was not warming up and when I noted it back in November, the soonest appt was 12/19/2024. I took my 2017 Ford Escape in to have the heat issue diagnosed on 12/19/2023. The coolant and antifreeze was leaking into the 2nd cylinder compartment from a small crack in the cylinder compartments. I have this serviced routinely per MFR. This appears to be a flaw in the Ford designed 4-cylinder engine block for the 2017 Escapes and they have since gone back to the previous engine coolant delivery system because this weakens the integrity of the cylinder compartment and these "cracks" were happening causing the fluids to leak into the piston compartment. I have an extended warranty, though I did not realize it was not a Ford extended warranty, but a 3rd party ESP. My ESP will pay for the major components of replacing the engine and labor costs, however does not cover "single-use" items like hoses, fluids, brackets, etc. to put in the new engine. I requested Ford to assist me with the $425.00 OOP expenses this will be, and they refused. I only have 30,000 miles on this engine and am very concerned that this should be placed on recall and Ford should pay for all 2017 Ford Escapes and other Fords that had this flawed designed 4-cylinder engine coolant delivery system.
- 12/21/2022· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
I was stopped at a red light, in Drive, when the car suddenly died. All the screens went black and the engine cut. I was also unable to use my electric locks or hazard lights. The car was eventually jumped, driven to a mechanic for the alternator and battery checked, with battery changed. Since receiving my car back with new battery, the media console does not work. Buttons illuminate but don't do anything, screen only shows time/date/temperature and backup camera. No SYNC, radio, bluetooth, CDs. Ford support attempted multiple resets with no change.