2017 Chrysler Pacifica

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2023· UNKNOWN OR OTHER,ENGINE

  When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

• 12/31/2019· POWER TRAIN,ELECTRICAL SYSTEM

  2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE SLAMS INTO GEAR. THE TRANSMISSION WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THERE WAS A RATTLING NOISE UNDER THE DRIVER'S SIDE. THE VEHICLE FAILED TO START LEAVING THE DRIVER AND PASSENGER'S STRANDED. *JS

• 12/30/2021· Insert, Padding

  Foam headrest became unglued and broke. I have 2 identical car seats this happened to one in Sept and now one in Dec. based on google search seems like it’s a common issue.

• 12/30/2017· STEERING

  I WAS DRIVING ON THE STREET THANKFULLY AT A LOWER SPEED ABOUT 25 MPH AND THE POWER STEERING SUDDENLY GAVE OUT. IT THEN CAME BACK RANDOMLY WHILE TURNING. IT DID THAT MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO THE DEALER. I HAVE BEEN TOLD IT IS AN ELECTRICAL PROBLEM. IT HAS BEEN 2 1/2 MONTHS AND THEY HAVE NOT BEEN ABLE TO FIX IT. I DO HAVE A LOANER. I HAD A CHRYSLER CUSTOMER CARE CASE BUT THEY HAVE CUT OFF ALL CONTACT WITH ME.

• 12/29/2017· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  VEHICLE PURCHASED IN DECEMBER 2016 FOR $44,000 FROM SAFFORD OF FREDERICKSBURG. ON OCTOBER 14, 2017, I WAS DRIVING WITH MY WIFE, THREE CHILDREN AND MOTHER-IN-LAW AND EXPERIENCED A LOUD MALFUNCTION THAT RENDERED THE CAR INOPERABLE. LUCKILY WE WERE NOT ON THE HIGHWAY AT THE TIME AND THE VEHICLE WAS EVENTUALLY TOWED TO SAFFORD OF FREDERICKSBURG, VIRGINIA FOR REPAIRS. THE RIGHT FRONT AXEL HAD RUPTURED (TOTAL MILES ON THE CAR WERE 8,311 AT THAT TIME). THE SERVICE AGENT (JIM BOGAN) NOTED THAT THIS HAD BEEN FLAGGED ON OTHER OCCASIONS AS IDENTIFIED ISSUES AT OTHER SERVICE DEPARTMENT REQUIRING THE NEXT "GENERATION" OF AXEL ASSEMBLY PARTS FOR THE REPAIR. SHORTLY AFTER RECEIVING THE VEHICLE, WE RETURNED TO THE SAME DEALERSHIP TO ADDRESS A LOUD GIRDING NOISE ALSO ASSOCIATED WITH THE RIGHT FRONT AXEL. IN EARLY DECEMBER, 2017 WE HAD THE VEHICLE TOWED ONCE AGAIN TO SAFFORD OF FREDERICKSBURG WHERE THEY AGAIN HAD TO REPAIR THE RIGHT FROM AXEL. INTERMITTENTLY AND OVER THE PAST YEAR WHILE THESE ISSUES WERE OCCURRING, WE CONTINUED TO EXPERIENCE ELECTRONIC ISSUES WITH THE SLIDING DOORS AND REAR LIFT HATCH AS WELL. THE UCONNECT ENTERTAINMENT SYSTEM WILL ALSO MALFUNCTION FROM TIME TO TIME. SEVERAL SOFTWARE UPDATES HAVE BEEN INITIATED, ADDRESSING WINDOW AND TRANSMISSION CONCERNS ACCORDING TO THE DEALERSHIP'S SERVICE DEPARTMENT. YET, THE VEHICLE DOES NOT FUNCTION PROPERLY, WHERE IDLE AND TRANSMISSION FUNCTIONING OFTEN APPEARS COMPROMISED (ROUGH IDLE, ROUGH SHIFTING, SUDDEN RPM INCREASES AND ACCELERATION BURSTS WHEN SHIFTING FROM REVERSE TO DRIVE). I FEAR THIS CAR IS NOT SAFE FOR MY WIFE AND THREE YOUNG CHILDREN.

• 12/28/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  We bought this vehicle from a local dealer in March (9months ago) in the time we’ve had it… it’s been in the shop for about 6 of them. 1- About 3 weeks after the purchase it shut off while I was driving on the highway. We then took it to the dealership in Jasper, Ga bc the error code said the pcm needed to be reset. They couldn’t get it to reset so they embarked on a diagnostic that took 3 months to discover the fuel pump was “too small”. The dealership repair guy assured us this was a solve to the issue, they’re tech put 200 miles on it an had no issues. 2- The day we got it back the check engine light came on and while going around a curve to the right, the wheel locked up on me and almost drove me into a mailbox. We turned around and went right back to the dealership. They had it for another couple weeks and told us we needed a new rack and pinion. We couldn’t afford the $6000 they wanted to fix that. So we then called the guy we bought it from and he had a local repair shop take a look and they replaced some parts on the rack and said it was good to go. 3- got it back and the check engine came on again, they code said pcm needed to be reset. We couldn’t get the dealership to call us back so we went to the local shop o’reileys recommended and they deducted some gauges needed to be replaced. 4- within a couple weeks the van was sputtering and cutting off again, we took it back to the local shop and the only thing they could think to do was change the auxiliary battery. 5- we’ve had it for about 2 weeks… 2 days again I went to start it up and it cut off. I had to wait a few minutes to try again and it started. Then yesterday while driving we stopped a red light and something popped and the dash lit up with errors and a grinding noise started. We went to accelerate to turn and started rolling backwards while in drive. We slammed on the brakes, turned the cautions on and put it in park and still rolled backwards. We had to get a tow back to the local shop.

• 12/28/2021· STEERING

  The steering wheel sticks when you’re straightening back out from going around a curve. It doesn’t happen all the time but when it does it will continue for several days or weeks and then stop. It has been a continuous thing for months.

• 12/28/2019· POWER TRAIN

  THE TRANSMISSION SLIPPED OUT OF GEAR AND WOULDN'T SHIFT. THE PROBLEM OCCURRED WHILE I WAS DRIVING ON THE STREET. THIS COMES AFTER NUMEROUS ROUGH SHIFTS THAT I WAS TOLD WAS A COMPUTER ISSUE ON THE TRANSMISSION.

• 12/28/2019· POWER TRAIN,ENGINE

  WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

• 12/28/2017· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  I HAVE TWO OCCASIONS WHERE MY VEHICLE STALLED. 1. I WAS DRIVING AT 40 MPH ON THE HIGHWAY AND EVERYTHING WENT DEAD, I COASTED TO A STOP ON THE SIDE AND WAS ABLE TO PUT IT IN PARK AND RESTART. THE SECOND TIME I WAS STOPPED AT A LIGHT ON A SIDE STREET, AND STARTED TO GO FROM A STOP TO A LEFT TURN AND THE VEHICLE START TO GO AND SUDDENLY WENT DEAD. I PUT IT IN PARK AND RESTARTED. NO ENGINE LIGHTS, NOTHING TO TELL ME WHERE THE PROBLEM WAS. I AM TAKING IT IN FOR SERVICE.

• 12/28/2017· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  PACIFICA STALLING RECALL I AM WRITING THIS EMAIL TO INFORM YOU OF AN ISSUE WE HAVE HAD WITH OUR BRAND NEW 2017 CHRYSLER PACIFICA TOURING. LEAVING OUR IN-LAWS THE OTHER DAY, WHICH MIND YOU IS DIRECTLY ACROSS THE STREET, WE GOT TO THE END OF THE DRIVEWAY TO STOP AND LOOK BOTH WAYS ;) AND THE AUTO SHUT OFF ENGAGED. WHEN WE RELEASED THE BREAK THE CAR NEVER TURNED BACK ON AND BUT STALLED AND ROLLED INTO THE STREET, PARK BREAK ENGAGED AND LEFT US IN THE MIDDLE OF THE ROAD. WE TRIED PUSHING THE BUTTON TO TURN THE CAR BACK ON AND NOTHING... THE CAR WAS STILL ON BUT NOT RUNNING AND WOULDN'T START. AFTER DISCONNECTING THE BATTERY AND RECONNECTING WE WERE ABLE TO START THE CAR BUT NONE OF THE GEARS WORKED... NO GEAR WOULD ENGAGE WHEN TURNING THE KNOB, THE EMERGENCY PARK BRAKE WOULD NOT DIS-ENGAGE. WE DISCONNECTED HE BATTERY ONE MORE TIME... MEANWHILE STILL SITTING T-BONED IN THE MIDDLE OF THE ROAD, WAITED ABOUT 30 SECONDS AND RECONNECTED AT WHICH TIME WE WERE ABLE TO RESTART AND TURN THE KNOB TO LOW (NO OTHER GEAR WOULD WORK AND THE PARK BRAKE WAS STILL ENGAGED, BUT IT MOVED ENOUGH TO GET US OUT OF THE ROAD AND INTO OUR OWN DRIVEWAY. WE SHUT IT OFF AND CALLED THE DEALERSHIP WHO TOWED IT TO THEIR GARAGE.THEY SAID THEY FLASHED THE AUTO SHUT OFF FEATURE AND HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. I FEEL IT NECESSARY TO REPORT THIS INCIDENT AS IT SEEMS THERE HAVE BEEN MANY COMPLAINTS OF THIS VEHICLE STALLING WITH NO RECALL. I AM CONCERN THIS WILL HAPPEN AGAIN AND MAYBE NEXT TIME I WON'T BE SO LUCK TO BE STRANDED IN THE MIDDLE OF THE ROAD ON A SLOW CHRISTMAS MORNING. PLEASE ADVISE ME AS TO WHERE AND WHAT I SHOULD DO NEXT. I WILL BE PICKING UP THE VEHICLE (WHICH I LOVE BY THE WAY) TOMORROW AND CROSSING MY FINGERS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. SINCERELY, [XXX] VIN# [XXX] MILEAGE 1200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/28/2017· STEERING,POWER TRAIN,SERVICE BRAKES

  VEHICLE SHUTS OFF WHILE DRIVING AND CANNOT BE RESTARTED UNTIL IT COMES TO A COMPLETE STOP. VEHICLE HAS STOPPED RUNNING WHILE SLOWING DOWN FOR A LIGHT, IT HAS STOPPED AFTER GETTING OFF EXPRESSWAY AND WHILE DRIVING THROUGH A PARKING LOT. IN THE LAST TWO MONTHS IT HAS STALLED AT LEAST 10 TIMES.

• 12/28/2017· ELECTRICAL SYSTEM,ENGINE

  AIR CONDITIONING BLOWS COLD THEN HOT AND STAYS HOT UNTIL IT IS TURNED OFF AND THEN BACK ON MULTIPLE TIMES IN 10-20 MILE RANGE. STALLED AT A RED LIGHT. TURNED OFF WHEN BACKING UP IN MY DRIVEWAY. PARKING BREAK LIGHT KEEPS POPPING ON WHEN TURNING KNOB FOR CHANGING GEARS.

• 12/27/2023· ENGINE

  Head gasket and Rear valve cover gasket replaced. Still smelling burning oil. Started with check engine light for misfire on cylinder 5. 75K miles on vehicle. There is a rough idle and loss of power at interstate speeds.

• 12/27/2022· UNKNOWN OR OTHER

  Twice while driving the van shut down and came to a stop. The van jerked and was in park. I was able to push start it back on. Both incidents have happened in the last 2 weeks with all 3 of my children in the car on a busy intersection. Last one happened on 12/26/22 while driving 25-30 miles and hour. This van only has 41,000 miles on it and has NO warning light indicators on. I am taking my van into a dealership tomorrow 12/28/22 in Vancouver, Wa. to get it looked at. I no longer feel safe in my vehicle. This is my main source of transportation and I take the highway everyday to work. I have no idea what could cause this, but I have seen this is a problem in the 2017 models.

• 12/27/2019· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY,ALL OF THE LIGHTS ON THE DASH CAME ON AND THE CAR STARTED TO SLOW DOWN EVEN THOUGH I HAD THE CRUISE CONTROL SET. I TRIED TO PRESS THE ACCELERATOR AND THE CAR WOULD NOT SPEED UP. I PULLED OVER AND TURNED THE DIAL TO PARK BUT THE P DID NOT LIGHT UP. WHILE IN PARK THE CAR WAS JERKING FORWARD AND I COULD NOT SET THE PARKING BRAKE. I TURNED IT OFF AT THAT POINT AND TRIED TO TURN IT BACK ON TO SOLVE THE PROBLEM. THE PROBLEM HAS NOT YET BEEN SOLVED.

• 12/27/2017· VEHICLE SPEED CONTROL,ENGINE

  WE WERE DRIVING (IN MOTION) CAR ACROSS TAPENZEE BRIDGE (HIGHWAY) AND IT STOPPED, (COMPLETELY, NO COASTING ETC) OUT OF NO WHERE, NO WARNING. CAR EVENTUALLY RESTARTED AFTER IT WAS PUT IN PARK AND IGNITION WAS ACTIVATED AGAIN. SINCE INCIDENT, CAR HAS STALLED TWICE WITH NO WARNING BUT HAS NOT SHUT OFF COMPLETELY LIKE IT DID ON BRIDGE.

• 12/27/2017· POWER TRAIN

  TRANSMISSION WILL LOCKOUT NORMAL OPERATION AND BLINK "N" ON BOTH INSTRUMENT CLUSTER AND GEAR SHIFT KNOB. WHEN FAILED, THE VEHICLE WILL NOT OPERATE IN EITHER REVERSE OR DRIVE AND IT APPEARS TO HOLD IN PARK. VEHICLE THEN NEEDS TO BE SHUTOFF AND RESTARTED, SOMETIMES MULTIPLE TIMES, BEFORE THE VEHICLE CAN MOVE AGAIN. MY WIFE REPORTED A VERY ROUGH GEAR ENGAGEMENT THAT FELT LIKE SHE WAS REAR ENDED BUT IT APPEARS TO HAVE BEEN A VIOLENT GEAR CHANGE. I TOOK CAR FOR A TEST DRIVE AND PULLED OUT OF MY DRIVEWAY IN REVERSE, PULLED INTO THE STREET, STOPPED, CHANGED TO DRIVE AND EXPERIENCED THE LOCKOUT WITH A SCREEN SAYING "SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK". AT THIS POINT I WAS STUCK WITH MY VEHICLE BLOCKING THE ENTIRE STREET AND I COULD NOT USE DRIVE, REVERSE OR PUT THE CAR IN NEUTRAL TO PUSH IT. IF FELT LIKE IT WAS IN PARK. I TRIED TO SHUTDOWN AND RESTART THE VEHICLE TO GET IT MOVING BUT IT TOOK ABOUT 4 ATTEMPTS BEFORE I COULD GET IT INTO DRIVE AND OUT OF THE WAY. WE TOOK CAR TO DEALER AND THEY REBUILT TRANSMISSION VALVE BODY. A FEW MONTHS LATER THE PROBLEM CAME BACK. I HAD TO TOW THE VEHICLE TO THE DEALER AS I WAS AFRAID OF GETTING STRANDED. THEY PULLED 5 TROUBLE CODES AND TRY AGAIN. I HAVE PICTURE OF THE DASH AND I HAVE A BRIEF VIDEO OF THE FAILURE IN MY DRIVEWAY.

• 12/27/2017· UNKNOWN OR OTHERCrash

  ON MULTIPLE OCCASIONS AFTER STARTING THE IGNITION, THE GEAR UNEXPECTEDLY SLIPPED FROM PARK (STATIONARY POSITION) TO REVERSE AFTER STARTING THE IGNITION. MOST RECENTLY ON CHRISTMAS DAY THIS OCCURRED WITH MY DAUGHTER AND 4 MONTH OLD GRANDDAUGHTER IN THE CAR RESULTING IN REAR COLLISION AND DAMAGE TO THE BODY OF THE VEHILCLE. INSURANCE CLAIM IS CURRENTLY IN PROGRESS.

• 12/27/2017· POWER TRAIN,STRUCTURE

  ZF 9 SPEED TRANSMISSION SUDDENLY DISENGAGES AT SLOW SPEEDS PASSENGER SLIDING DOOR SLOW AND ROUGH WHEN OPENING.

• 12/26/2025· UNKNOWN OR OTHER

  Our Pacifica loses power randomly and doesn't always start when we push the start/stop button. The passenger side window rolls down and power controls all go haywire causing a loss of power. The dash flashes a quick message to service the BCM and the check engine light comes on. It's intermittent and sometimes happens in the middle of the road while driving. It's gotten worse now that it's cold outside, but I don't know if that's related. I checked our VIN against recall 19V-348 but it isn't listed.

• 12/26/2021· ENGINE

  A head gasket malfunction causes fumes to get into the coolant system and overheat the vehicle.

• 12/26/2019· POWER TRAIN

  THE VAN WILL SPORADICALLY NOT RESPOND TO ACCELERATION BETWEEN 15-20 MPH AND WILL SUDDENLY JERK RATHER VIGOROUSLY. IT FEELS VERY UNSAFE ESPECIALLY WHEN REAR TRAFFIC IS FAST APPROACHING. I HAVE READ COUNTLESS COMPLAINTS OF THIS SAME EXACT ISSUE WITH THIS VAN IN VARIOUS DIFFERENT FORUMS AND WEBSITES. OWNERS CONTACTING CHRYSLER AND DEALERSHIPS WITH NO POSITIVE OUTCOME. WE JUSTLY NEED AN INVESTIGATION.

• 12/26/2019· POWER TRAIN

  WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

• 12/26/2018· STEERING,POWER TRAIN

  MY ISSUES STARTED WHEN MY AUTO START/STOP STOPPED WORKING. I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THE ACCESSORY BATTERY WAS DEAD AND THEY DIDN'T HAVE A REPLACEMENT IN. THAT IT WAS IN BACKORDER. THEN MY MAIN BATTERY WENT DEAD. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP. THEY REPLACED MY MAIN BATTERY AND AGAIN THEY MADE MENTIONED THAT THE AUTO START/STOP DIDN'T WORK. I SAID I KNOW THE ACCESSORY BATTERY IS DEAD AND THAT IT WAS ON BACKORDER. I WAS TOLD TO BRING THE VAN BACK IN THE FOLLOWING WEEK AND THEY WOULD TEST THE ACCESSORY BATTERY AGAIN AND REPLACE IT IF WAS BAD. TOOK THE VAN BACK. THEY SAID IT WASN'T THE BATTERY THAT SOMETHING WAS WRONG ELECTRICAL BECAUSE TOO MANY VOLTS WAS BEING OUTPUTTED. AT THIS TIME I MADE MENTION OF THE POWER STEERING ISSUE. I GOT A WARNING LIGHT SAYING IT WASN'T WORKING. WAS TOLD NOTHING SHOWED UP ON THE COMPUTER ABOUT THE POWER STEERING. TOOK VAN BACK IN FOR THE ELECTRICAL SYSTEM TO BE EVALUATED. MY HUSBAND DROVE THE VAN AND ON THE WAY TO THE DEALERSHIP TJE POWER STEERING SYSTEM CUT OFF AND THEN IN MID TURN CUT BACK ON ALMOST CAUSING HIM TO HIT ANOTHER VEHICLE HEAD ON. TOLD DEALERSHIP OF THE PROBLEM AND ALSO THE JERKING ISSUES WHEN SHIFTING INTO LOWER GEARS. DEALERSHIP ACTUALLY FIGURED OUT IT WAS THE ACCESSORY BATTERY THAT WAS DEAD SO THEY REPLACED IT. THEN WHILE THEY HAD IT THEY HAD ISSUES WITH THE POWER STEERING CUTTING ON/OFF. SO THEY SAID IT WAS THE RACK & PINION. THEY COULDN'T DUPLICATE THE ISSUES WITH THE VAN JERKING INTO LOWER GEARS. WELL HERE WE ARE A MONTH LATER AND MY POWER STEERING IS STILL CUTTING OFF/ON WHILE DRIVING CAUSING NEAR CAR ACCIDENTS. THE VAN STILL JERKS SOMETIME WHEN TRYING TO GET INTO LOWER GEARS. CALLED CHRYSLER CONSUMER NUMBER AND THEY SAID THEY WOULD GET BACK WITH ME. THE POWER STEERING ISSUES IS A MAJOR SAFETY HAZARD, CAN'T GET VAN INTO THE DEALERSHIP TILL NEXT WEEK BECAUSE THEY ARE BEHIND.

• 12/26/2018· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  VEHICLE STARTED HAVING ISSUES STARTING, THE VEHICLE WOULD NOT START ONCE THE START BUTTON WAS PUSHED. ONCE IT DID START AND PUT INTO REVERSE OR DRIVE THE VEHICLE WOULD NOT MOVE. I WOULD HAVE TO TURN THE VEHICLE OFF, AND ON AGAIN SEVERAL TIMES BEFORE IT WOULD START. THE VEHICLE WOULD SHUT OFF AND THEN TURN BACK ON WHILE ON THE INTERSTATE WHENEVER SPEED WAS REDUCED. THE HEADLIGHTS WOULD SPONTANEOUSLY SHUT OFF AT NIGHT WHILE DRIVING, AND COULD NOT BE TURNED BACK ON. THE INSIDE DASH LIGHTS WOULD ALSO TURN OFF MAKING FOR A VERY UNSAFE SITUATION. THE AIR CONTROL ALSO DID NOT WORK PROPERLY. IT WOULD BE VERY HOT AT 68 DEGREES, AND WOULD NOT BLOW A STEADY FLOW OF AIR. IT WILL SPEED UP THEN SLOW DOWN. *BF... *TR

• 12/25/2022· STEERING

  The steering wheel sticks when making a turn in either direction. (like getting on or off a ramp) It's requires me to use some force to move it and it can be felt by all in the car. This is not an isolated incident. It happens DAILY when driving this car. Additionally hundreds, if not thousands, of these EXACT same reports can be read on Pacifica owner forums and car review sites. This happens when going over 35mph. But will happen at highway speeds and has been going on for over a year.

• 12/25/2019· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  VAN STALLS AND JERKS

• 12/23/2019· STEERING,POWER TRAIN,ENGINE

  THERE HAS BEEN MORE THAN ONE OCCASION WHERE MY CAR WOULD SHIFT FROM DRIVE TO NEUTRAL OR EVEN STALLS COMPLETELY. THERE HAVE BEEN TIMES WHERE DECELERATES ON ITS ON AND WHEN IT LOCKS UP FROM THE PARKING GEAR WHILE TRYING TO SHIFT TO DRIVE. MOST RECENT OCCURRANCE OF THIS WAS SUNDAY, DECEMBER 22, 2019. ACCELERATION FROM A STOPPED POSITION ALWAYS FEELS LIKE I WAS REAR-ENDED EVERYTIME. I HAVE HAD MULTIPLE SAFETY RECALLS AND THE 2 TIMES I TOOK IT BACK TO THE DEALER FOR FIXING, I REPORTED THIS CONCERN. DEALERSHIP REPORTED FINDING NO ISSUE AS REPORTED. I HAVE RECEIVED OF YET ANOTHER RECALL IN 2018 BUT HAVE NOT HAD A CHANCE TO TAKE IT IN. I FEAR FOR THE SAFETY OF MY CHILDREN AND I AS THIS IS THE ONLY VEHICLE I HAVE. BUT THESE DEFECTS THAT DEALERSHIP REPORTS AS "FINDING NO ISSUE" IS NOT FAIR. ITS A DEATH TRAP. THESE STOPS, STALLS, DECELERATION AND ACCELERATIONS THAT STARTED IN 2017 AND CONTINUES THRU TODAY IS PRESENTING A SEVERE DANGER HAZARD AND I NEED HELP.

• 12/22/2017· STEERING,ELECTRICAL SYSTEM,ENGINE

  WE PURCHASED A PACIFICA ON 12/21/2017. NOT EVEN AN HOUR AFTER LEAVING THE DEALERSHIP THE VEHICLE STALLED, LOSING ALL POWER, AND HAD TO BE RESTARTED TO REGAIN POWER AND DRIVING ABILITY AT A STOP LIGHT. WE WERE NOT HIT, BUT IT IS VERY DANGEROUS TO HAVE A VEHICLE THAT STALLS RANDOMLY.

• 12/21/2023· ENGINE

  There was a flashing check engine light and shaking engine. Found out there was a misfire at cylinder 5. Dealership found coolant inside the cylinder.

• 12/21/2020· ELECTRICAL SYSTEM,ENGINE

  HAD TROUBLE STARTING CAR. BATTERY WAS CHECKED AND SAID TO BE GOOD. ISSUE STOPPED. 2 MONTHS LATER CAR IS COMPLETELY DEAD WHEN I GO TO CRANK ONE MORNING. NO INDICATOR LIGHTS EVER CAME ON. HUSBAND CHARGED BATTERY AND IT CRANK BUT STILL WAS SLUGGISH IN DOING SO. AGAIN BATTERY WAS TESTED AND EXCEPT NOT FULLY CHARGED IT WAS OK. VOLTAGE IS NOW ALL OVER THE PLACE. JUMPING BETWEEN 10 AND 14.7 CONSTANTLY. IF I COME TO A COMPLETE STOP IT GOES DEAD. IT IS CURRENTLY SITTING IN MY DRIVEWAY AS WE TRY TO FIGURE OUT WHAT TO DO.

• 12/20/2025· FUEL/PROPULSION SYSTEM

  Due to faulty plastic fuel neck hose . When pumping gas the gas tank piece broke off .which now I have hard time putting gas in , I can never get it filled up with gas because it keeps stopping as if it’s full , which in this case it’s not . And I have to hold the piece to get fuel in . This can be dangerous it could cause over fill gas to flow over or even on one’s skin or instance catch on fire . This part needs to be stronger as in metal not plastic fuel neck. Also without warning no lamp lights showed up .

• 12/20/2024· UNKNOWN OR OTHER,ENGINE

  [XXX] my check engine light came on and started blinking as I was driving. I then noticed that my car was sputtering. I stopped my car immediately and had it towed to a dealership at that exact point I had just over 64,136 miles on my 2017 Chrysler Pacifica. The following is the work that they performed on my vehicle. CONCERN VERIFIED. VEHICLE HAS AN ACTIVE MISFIRE, CHECK ENGINE LIGHT IS FLASHING. SCANNED VEHICLE FOR CODES AND FOUND MISFIRE ON CYLINDER 3. REMOVED COIL AND SWAPPED TO CYLINDER 1. SPARK PLUG REMOVED AND SWAPPED TO CYLINDER 5. RETESTED. MISFIRE MOVED TO CYLINDER 1. REPLACED IGNITION COIL AND ROAD TESTED VEHICLE. AFTER VEHICLE WAS WARM THE MISFIRE ON CYLINDER 3 RETURNED. SWAPPED FUEL INJECTOR TO CYLINDER 2. MISFIRE STAYED ON CYLINDER 3. REMOVED COIL AND SPARK PLUG FROM CYLINDER 3 AND BORESCOPED CYLINDER. FOUND COOLANT LEAKING INTO THE CYLINDER. RECOMMEND REPLACING CYLINDER HEAD GASKET AND CHECKING THE CYLINDER HEAD FOR WARPAGE. REMOVED CYLINDER HEAD AND FOUND CYLINDER HEAD TO BE WARPED AND NEEDING TO BE REPLACED ALONG WITH THE GASKETS. REPLACED LEFT AND RIGHT VALVE COVER GASKETS, CYLINDER HEAD, CYLINDER HEAD GASKETS, TIMING COVER GASKETS, EXHAUST MANIFOLD GASKET, SPARK PLUGS, UPPER AND LOWER INTAKE GASKETS. COMPLETED OIL CHANGE. Fast forward to [XXX] vehicle mileage 74,955 my wife was leaving to go to the farmers market. She called me to inform me that the check engine light came on blinking and the car started sputtering again. The exact same issue happened again. I told her to stop the car immediately and we had it towed to the same car dealership today [XXX] was the first call that I received from the dealership they informed me that cylinder six has failed the compression test and they recommend having the engine replaced. Currently waiting to speak to more people to see what can be done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/20/2020· POWER TRAIN,STRUCTURE,SERVICE BRAKES

  WHEN TAKING OFF FROM A STOP AND BEGIN TO ACCELERATES IT LIKE IT GOES TO NEUTRAL THE ENGINE'S BEEN REVS AND THEN SHIFTS BACK INTO GEAR CAN CAUSE A REALLY HARD JARRED IN THE CAR ALL HAPPENS IN ABOUT A SECOND IT HAS DONE IT ROUGHLY 20 OR SO TIMES IN THE 4 MONTHS WE'VE OWNED IT AND THE AND WHEN BREAKING AND ACCELERATING YOU CAN HEAR A CLICKING IN THE FRONT OF DRIVER TIRE AREA AND THE BACK SLIDING DOORS WILL NOT ALWAYS SHUT IT TAKES MULTIPLE ATTEMPTS WHAT THE ELECTRIC MOTORS SOMETIMES YOU HAVE TO MANUALLY SHUT THE DOORS

• 12/20/2017· POWER TRAIN

  VAN STALLS WHILE DRIVING. THIS HAS HAPPENED MORE THAN ONCE. DEALER COULD FIND NO CODES AS TO WHY THIS IS HAPPENING. VERY DANGEROUS WHEN IT HAPPENED AT HWY SPEEDS.

• 12/19/2022· ENGINE

  Car began idling rough, we were told it needed spark plugs & batteries and that several different engine codes were coming off of it, 3 shops and final say was that the head gasket was blown. Total engine replacement needed less than 70k miles, vehicle never over heated

• 12/19/2022· ENGINE

  My Car won't start and when taken to the chrysler dealership they stated that Car Engine is dead and will need to be replaced.

• 12/19/2018· POWER TRAIN,ENGINE

  THIRD POST OF SAME COMPLAINT. COMING FROM TURNS OR WHEN SHIFTING IN LOW SPEED, THE VEHICLE RANDOMLY STALLS UPON ACCELERATION THEN SLAMS INTO GEAR, CAUSING THE ENTIRE VEHICLE TO JOLT. HAVE TAKEN VAN TO ORIGINAL PURCHASING DEALERSHIP MULTIPLE TIMES (10+) IN THE PAST YEAR AND A HALF, AND HAVE BEEN TOLD THAT THEY CANNOT FIND A PROBLEM. THIS CATEGORY HAS THE MOST COMPLAINTS ON THE NHTSA WEBSITE ALL OF VERY SIMILAR ISSUE ' SOMETHING MUST BE DONE FROM CHRYSLER.

• 12/19/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE OPERATING THE VEHICLE, THE TRANSMISSION MALFUNCTIONED WHEN SWITCHING BETWEEN FIRST AND SECOND GEARS. THE FAILURE CAUSED THE VEHICLE TO FORCEFULLY ACCELERATE. THE VEHICLE WAS TAKEN TO VIDEON CHRYSLER (4951 WEST CHESTER PIKE, NEWTOWN SQUARE, PA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.

• 12/19/2018· POWER TRAIN

  VEHICLE HAS GOTTEN THE UPDATE TO START. WHILE DRIVING THE VEHICLE HAD A HARD SHIFT OR JERK AS IF GOTTEN HIT FROM BEHIND WHILE GOING ABOUT 25 ON A SIDE STREET AFTER TURNING ONTO STARTED TO PICK UP SPEED. THIS HAS HAPPENED A COUPLE TIMES. NO WARNING LIGHTS HAVE COME ON.

• 12/19/2017· ENGINE

  ON 12/13/17, THE CAR ENGINE SHUT OFF AND THE CAR STALLED WHILE IDLE AT AN INTERSECTION. THE LIGHTS WERE STILL ON, BUT THE CAR COULD NOT BE SHIFTED OUT OF GREAT AND THE BREAKS LOCKED UP. THE CAR WAS ESSENTIALLY FROZEN. WE CALLED AAA AND THE MECHANIC WAS ABLE TO GET THE CAR TO START. WE TOOK IT TO THE DEALERSHIP BUT THEY HAVE NOT BEEN ABLE TO LOCATE THE PROBLEM.

• 12/18/2017· UNKNOWN OR OTHER

  AS MY VEHICLE ACCELERATES THERE IS HESITATION AND THEN THE CAR LURCHES. THIS OCCURS MOSTLY WHEN COMING FROM A COMPLETE STOP. THE DEALER HAS BEEN UNABLE TO FIND ANY "CODES' RELATED TO THIS. IN ADDITION, ON DECEMBER 11, 2017, THE CAR HESITATED AND THEN LURCHED FORWARD WITH SUCH FORCE THAT MY HEAD HIT THE HEADREST AND I THOUGHT MY CAR WAS HIT FROM BEHIND.

• 12/18/2017· UNKNOWN OR OTHER

  MY DRIVER'S SIDE REAR SLIDING DOOR RANDOMLY OPENS AFTER BEING CLOSED. THE DEALER HAS BEEN UNABLE TO DUPLICATE THE ISSUE AND THERE HAVE BEEN NO ERROR CODES. THIS DOES NOT OCCUR EVERY TIME THE DOOR IS OPENED BUT QUITE FREQUENTLY. IN ADDITION, IN JANUARY 2017, MY PASSENGER SIDE REAR SLIDING DOOR CLOSED ON MY 6 YEAR OLD DAUGHTERS HEAD AND REQUIRED QUITE A BIT OF FORCE TO REOPEN.

• 12/17/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

• 12/17/2020· POWER TRAIN

  SOMETIMES USUALLY AT LOW SPEEDS AND LOWER GEARS UNDER LIGHT ACCELERATION THE TRANSMISSION SHIFTS TO THE UPPER GEAR WITH A BANG, LIKE SOMEONE HIT WITH A HAMMER AND WITH A STRONG JERK. ALMOST LIKE TRANSMISSION MOUNTS ARE DEFECTIVE. IT DOES NOT HAPPEN IF I ACCELERATE FAST. IT HAS BEEN GOING ON FOR ALMOST 2 YEARS NOW AND DUE TO DEALERSHIP BEING TOO BUSY WITH APPOINTMENT SCHEDULES CLOSE TO 2 MONTHS NO CHANCE TO MAKE AN ARRANGEMENT.

• 12/17/2018· POWER TRAIN

  STARTED TO PULL ONTO WILLIARD NORRIS ROAD IN MILTON FLORIDA, WHEN I DEPRESSED FOOT PEDAL TO ACCELERATE NOTHING HAPPENED FOR 2-4 SECONDS AND TRANSMISSION KICKED IN TO GEAR VIOLENTLY @ 14 MPH, AND AGAIN AT 32 MPH. LOG TRUCK WAS BEHIND ME WHEN IT OCCURRED. CONTACTED DEALER AND TOOK FOR REPAIR .COULD NOT FIND ISSUES ON COMPUTER SYSTEMS. HAS HAPPENED FOR PAST 6 MONTHS, BUT TODAY WAS LIFE ENDANGERING AND I DON'T FEEL SAFE OPERATING VEHICLE

• 12/17/2018· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  THIS IS MY SECOND, POSSIBLY THIRD TIME REPORTING A SIGNIFICANT PROBLEM WITH THIS VAN. I HAVE LOST POWER WHILE TRYING TO ACCELERATE MULTIPLE TIMES. TODAY I LOST POWER WHILE ACCELERATING, THE VEHICLE REVVED AND RPM WENT UP TO ABOUT 6000, NO POWER WAS GOING TO THE ENGINE AND I WAS UNABLE TO ACCELERATE, THEN FULL POWER WENT TO ENGINE AND THE VAN LUNGED FORWARD AND GAINED SPEED. THE ACC CRUISE CONTROL LIGHT ALSO WENT ON. I DID NOT LOSE POWER STEERING AND I AM NOT SURE IF THE ENGINE TURNED OFF. DUE TO SO MANY PROBLEMS OCCURRING WHILE DRIVING, I FREQUENTLY RECORD MY DRIVES- I WAS ABLE TO CAPTURE THIS ON VIDEO. THE VIDEO ONLY SHOWS MY DASH AND DOES NOT DO IT JUSTICE, BUT SHOWS THE RPM, VEHICLE SPEED SLOWING, AND THEN ACCELERATING. I HAVE A FEW MORE VIDEOS WITH SIMILAR PROBLEMS, BUT THIS IS ONE OF THE FEW THAT I WAS ABLE TO CAPTURE. MY CHILDREN ARE AFRAID OF RIDING IN THIS CAR, WE HAVE HAS ISSUE AFTER ISSUE AND SIMPLY WANT TO BE SAFE WHILE DRIVING.

• 12/16/2024· POWER TRAIN

  Misfire cylinder 3 caused by head gasket failure. Known issue in Chrysler Penstar engines and they are not taking responsibility. Could have been stranded in middle of highway if I didn't get off the road

• 12/16/2023· ENGINE

  Head Gasket has failed on the engine which resulted in radiator blowing out in the middle of traffic stranding my wife and four kids on the side of the road for hours. Seems to be a common issue with the Chrysler 3.6 engine in 2017 models and possibly 2018 models.