2017 Chevrolet Trax

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/22/2017· STEERING

  TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREY CHEVROLET (4949 SW HOVDE RD, PORT ORCHARD, WA 98367, (360) 329-2916) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

• 12/21/2020· UNKNOWN OR OTHER

  I OWN A 2017 CHEVY TRAX. MY AWD WARNING LIGHT CAME ON SAYING THE AWD SYSTEM WAS SHUT OFF. IT COST ME $430.00 TO REPLACE THE REAR DIFFERENTIAL BECAUSE IT WAS IN SUCH BAD SHAPE. THAT IS RIDICULOUS TO HAVE THAT HAPPEN IN ONLY 3 YEARS.

• 12/19/2019· SEATS

  ROUGHLY AT 40,000 MILES DRIVER SIDE SEAT BEGAN TO RADDLE BADLY. WHEN I GOT OUT OF THE CAR THE WHOLE SEAT LIFTED UP. I LOOKED UNDER THE SEAT AND NOTICED A LIFT MECHANISM THAT RAISED THE SEAT OR LOWERED IT WAS BROKEN OFF AND NOW IT'S JUST FLOPPING AWAY. IF I BRAKE TO HARD THE WHOLE SEAT PUSHES ME FORWARD AND WEDGES ME IN BETWEEN IT AND THE SEAT BELT.

• 12/13/2018· WHEELS

  THE FEATURE ON THE CAR THAT NOTIFIES YOU THAT THE TIRE PRESSURE SENSOR IS FAILING MAY NOT BE WORKING. CURRENTLY MY TIRE PRESSURE ON MY DASHBOARD IS REPORTING THAT THE PSI ON MY RIGHT REAR TIRE IS 19 PSI. HOWEVER WHEN I PUT AN AIR GAGE TO THE TIRE ITS READING 34 OR 35 PSI. I HAVE TAKEN IT TO A TIRE SHOP SO THAT THEY CAN PUT MORE AIR AND THEY ALSO STATE THE PRESSURE IS FINE.

• 12/12/2022· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  2017 Chevrolet Trax mileage 35,703 November 20, 2022 ( second incident)while driving 50 mph on a highway, I lost power steering, acceleration, and dashboard instruments( speedometer & tach) failed. Dashboard message advised of loss of power steering. I was able to drive about one mile before I could safely pull to the side of the road and after stopping the issue resolved itself but check engine light came on but turned off within a 24 hour period. Later found out my son had experienced the same issue with my car one month earlier. December 6 th- Took it to dealer who could not replicate the problem and was unable to provide explanation or solution. This was a frightening safety issue- luckily there was not a lot of traffic when the problem occurred. I am very concerned about driving this car and having this happen again.

• 12/04/2019· STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  I'VE RECEIVED TWO NOTICES FROM GM, ONCE THAT HAS AN ACTUAL RECALL. BOTH NOTICES WERE RECEIVED AFTER MY 2017 TRAX HAD BEEN TAKEN TO THE DEALERSHIP FOR CHECK-UPS/REPAIRS BECAUSE OF PRESENTING SYMPTOMS OF BOTH ISSUES OF THE NOTICES/RECALL. THE FIRST BEING AN EVAPORAIVE EMISSIONS PURGE VALVE THAT MAY NOT FULLY CLOSE, CAUSING THE ENGINE TO RUN COLD, HESITATE OR STALL AT IDLE SPEEDS. I EXPERIENCED IDLING AND JERKING WHEN MY CAR WAS IN LOWER GEARS, JERKING SO BADLY, WITH RUNNING IN HIGH RPMS. I DID NOT KNOW IF I WOULD MAKE IT HOME AND HAD TO DRIVE WITH MY HAZARDS ON. THIS WAS EXPERIENCED ON SEPT. 2, 2019 (LABOR DAY) AND I HAD MY CAR TOWED FROM MY PARKING GARAGE TO THE DEALERSHIP ON SEPT. 4TH, 2019. THEY COULD NOT REPLICATE THE PROBLEM OR ADDRESS IT AND WERE NOT AWARE OF THE NOTICE GM HAD SENT OUT. THEY DID FIND A TEAR IN SOME ARM ON THE VEHICLE, CAUSED BY A DEFECTIVE BALL BEARING WHICH WAS REPLACED BUT UNRELATED TO WHY IT WAS THERE. LATE OCTOBER, I EXPERIENCED OTHER ISSUES WITH CLICKING ON MY BREAKING SYSTEM, WITH MY STABILITRACK AND CHECK ENGINE LIGHTS TURNING ON, BUT THEN OFF WHEN I WENT IN REVERSE. AT THIS TIME, I KNEW ABOUT THE RECALL (# A192261870) AND BROUGHT MY CAR BACK IN ON NOV. 1, 2019. AGAIN THEY COULDN'T "REPLICATE" THE ISSUE, BUT INSPECTED THE CAR WITH REGARDS TO THE RECALL AND RETURNED IT WITH NO IMMEDIATE RESOLUTION. THEY ORDERED A SPEED-CONTROL PART AND ALL THE RECALL PARTS. IT'S NOW DECEMBER 4 AND THEY STILL DO NOT HAVE THE REPLACEMENT CONTROL ARMS & THE BOLTS THAT GO WITH THEM (PAGE CHEVROLET SERVICE DEPT; ALEXANDRIA, VA 22312; 703-349-4011. MY VEHICLE CONTINUES TO HAVE BRAKING/IDLING/SPUDERING ISSUES ON OCCASION, IT IS NOT CONSTANT. I HAVE HAD TO CALL REGULARLY TO GET UPDATES, AND HAVE ATTEMPTED TO CALL CHEVROLET'S CUSTOMER ASSISTANCE CENTER TO OPEN AN INQUIRY BUT AM GETTING THE RUN AROUND OF ROVER A MONTH. I DO NOT CONSIDER THIS TIMELY.

• 12/03/2025· SERVICE BRAKES,ENGINE,VISIBILITY/WIPER

  The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

• 12/01/2020· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE CRASHED INTO A DEER CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY, AND THE VEHICLE WAS DESTROYED THE VEHICLE WAS TOWED AWAY FROM THE SCENE. NOT INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,585.

• 11/23/2018· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.

• 11/21/2019· ENGINE

  I HAVE A 2017 CHEVY TRAX WITH A 1.4L TURBO. I HAVE AROUND 82,000 MILES ON IT. LAST WEEK IT STARTED RUNNING ROUGH SO I CHECKED THE OIL AND THERE WAS NONE. AND THEN REALIZED THE INTAKE GASKET WAS COMPLETELY SHOT. BROUGHT IT TO THE DEALER AND THEY FOUND THAT CYLINDER 3 RING WAS SHOT. THAT BEING SAID THEY WANTED 2500 FOR A REBUILD AND WHEN I ASKED IF I WOULD GET SOME ASSISTANCE FROM GM IT CAME DOWN TO I WASN'T A LOYAL CUSTOMER THEY WEREN'T GOING TO HELP. JUST BECAUSE ALL SERVICE WASN'T DONE THERE. AND NOW I HAVE A CAR WITH A BAD MOTOR AT 82K MILES. TO ME THAT SEEMS LIKE A A DEFECTIVE RING FROM WHEN THE MOTOR WAS BUILT. THEY SAY NO OF COURSE. I'M VERY IN SATISFIED AND IN AWE ON THIS SITUATION. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM CHEVY AGAIN.

• 11/20/2024· ENGINE

  Around early Feb the engine started having issues. The vehicle would jerk and stall while driving and stopped in the middle of a busy street at a red light. And another time when going around a high traffic uphill turn. Around February 14 the car stopped on me and I had to have it towed to my mechanic and rent a vehicle so that everyone in the household could get to work and not lose our jobs. My mechanic confirmed that the turbo engine was failing just like it did in April of 2022. That time it was still covered under the manufacturer's warranty. In March I received a letter from GMC announcing issues with their Turbo Gas engine, stating all the issues I had experienced both times. I was directed to a GMC dealer near me, but they refused to fix the issue and instead told me they can "break my car down for $560 and then when they find the issue they would quote me a price for repairs." They refused to only order the turbo engine and repair it for free like the GMC letter stated. I have not been able to get the issue addressed.

• 11/19/2025· ENGINE

  The catalytic converter is failing and there is an oil leak somewhere within the engine system that is producing a burning smell from the heating vents.

• 11/13/2019· SUSPENSIONCrash

  TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE ROLLED OVER AND CRASHED INTO A TREE. THE VEHICLE LANDED ON ALL FOUR WHEELS. ALL THE AIR BAGS DEPLOYED. THE DRIVER EXITED THE VEHICLE AND BECAME UNCONSCIOUS. IN ADDITION, THE WINDSHIELD WAS FRACTURED AND GLASS WAS SHATTERED INSIDE THE VEHICLE. THE DRIVER WAS FOUND WALKING AROUND THE FOLLOWING DAY BY THE SHERIFF AND RECEIVED MEDICAL ATTENTION ON THE SCENE. THE DRIVER DID NOT HAVE ANY RECOLLECTION OF THE EVENTS THAT OCCURRED. THE DRIVER WENT TO THE HOSPITAL WHERE FURTHER MEDICAL ATTENTION WAS RECEIVED FOR INJURIES AND SCRATCHES TO THE ARMS AND LEGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 929039. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V652000 (SUSPENSION). THE CONTACT WAS CONCERNED THAT THE RECALL WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 53,000. *LN ONSTAR RECORD ACCOUNT NUMBER XXXXXXXXX, CASE NUMBER XXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB - (RECALL RELATED INCIDENT) TS

• 11/09/2019· STEERING,VEHICLE SPEED CONTROL

  WHEN THE CAR WAS IN MOTION AND I WAS TRYING TO TURN IT WOULD GO. ALL THE LIGHTS CAME ON THE DASH BOARD AND THIS IS NOT THE FIRST TIME IT DID THIS. THIS IS UNSAFE AND HELP IS NEEDED!

• 11/09/2019· ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

  AS I WAS DRIVING ALL THE LIGHTS AND PICTURES STARTED TO FLASH ON THE DASH BOARD. THE CAR WHEEL DIDNT WANT TO TURN AND HOT VERY HARD TO STEER. THE SERVICE ENGINE LIGHT KEEPS FLASHING ON AND OFF. ITS RIDING CRAZY. IT WAS IN MOTION.

• 11/05/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  MY AIR CONDITIONING COMPRESSOR HAD A DEFECTIVE SEAL AND THE COMPRESSOR WAS UN REPAIRABLE.THE VEHICLE HAD ONLY HAD LESS THAN 22,000 MILES ON THE ODOMETER.I DIDN'T HAVE WARRANTY COVERAGE FOR THIS.THE SEAL SHOULD NOT HAVE FAILED SO EARLY.MY CAR WAS UP ON A LIFT IN AUTO REPAIR SHOP WHEN THIS WAS DISCOVERED.

• 11/05/2020· EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE

  I BOUGHT IT 2017 AFTER A MONTH MY COMPUTER BOX IS BROKEN I'M LUCKY BECAUSE IT'S UNDER WARRANTY. EVERY YEAR IN MY DASH BOARD IT ALWAYS SHOW UP CHECK SERVICES. NOW MY CAR IS CHECK ENGINE.

• 11/04/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  THIS CAR IS BEEN HAVING PROBLEMS SINCE MONTHS OF ME BUYING IT FRUSTRATED JUST BEACAUSE HAVE TO BE ALOT IN THE DEALER AND LONG HOURS WAITING

• 11/02/2017· STRUCTURE

  MY RADIO STOPPED WORKING AND WHEN I TOOK IT IN THEY SAID THE AMPLIFIER NEEDED TO BE REPLACED BECAUSE IT GOT WET FROM WATER THAT HAD POOLED IN THE WHEEL WELL DUE TO A LEAK. THEY TOOK THE CAR TO SS AUTO BODY AND THEY FOUND MULTIPLE LEAKS AND HAVE HAD MY CAR FOR 24 DAYS TRYING TO IDENTIFY THEM ALL.

• 10/30/2023· UNKNOWN OR OTHER

  My Check engine light came on at about 46,000 miles. The mechanic showed me that the oil was burned at looked like chips of metal. He said that the Turbo Charger was cracked also. He replaced everything and flushed the system clean. He video taped the whole repair process. Now, 8,000 miles later, the Check Engine light is back on and the very same problem has repeated itself. I looked on the internet and found HUNDREDS of Blogs with THOUSANDS of Consumers with the same problem. All of them state that the Turbo Charger cracks, leaks into the coolant, over-heats the engine and burns up the oil. They all state that the repair is about $3,000.00. Some are on their 3rd and 4th go-around with this problem. They state that Chevrolet does NOT respond. I, personally, contacted the dealership that sold me my care and reported the problem. I was told that mine was an isolated incident and then they tried to sell me another car. Here is ONLY ONE BLOG with all the consumers' complaints about this ONE MATTER: [XXX] I paid around $35,000.00 for this car at the time of purchase. I paid it off early. You can tell by the low mileage that I do not drive my automobile hard. I keep it well maintained. At 50,000 miles, it cannot be driven until I invest another $3,000.00 in repairs....that I just paid 8,000 miles ago for the the same repeating problem. I need Chevrolet to do one of three things: 1) Resolve the ROOT problem that keeps causing this ongoing problem and fix my car PERMANENTLY of this problem at NO CHARGE; 2) Give me a different model car that has 50,000 miles as an exchange; 3) Refund 2/3 of my money so that I can get a different vehicle. They have left me with no automobile to drive. They act like I am too stupid to understand that the problem lies with them (probably because I am female). They try to convince me to spend yet another 35,000 to 40,000 dollars on a different new car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/26/2018· STEERING,ELECTRICAL SYSTEM,ENGINE

  THIS WILL BE THE THIRD TIME IN 6 MONTHS THAT THE CAR HAS HAD TO BE TAKEN IN TO THE DEALERSHIP. IT DISPLAYS POWER STEERING ERROR, ENGINE LIGHT COME ON AND CAR WITH DROP SPEED WITH NO WARNING. IT ALSO LOSSES THE POWER STEERING. IT WILL THEN START UP FINE AND RUN, BUT THIS TIME THE ENGINE LIGHT IS REMAINING ON. HAS HAPPENED IN THE WARM AND COLD WEATHER AND AFTER A LONG DRIVE AND A SHORT DRIVE. NOT SURE WHY THERE ARE NO OTHER REPORTS OF THIS HAPPENING. IT HAS HAPPENED WHEN DRIVING AT 45 MILES AND THIS LAST TIME WHEN TRYING TO START IT TO LEAVE MY HOUSE. VERY SCARY TO HAVE YOUR CHILD DRIVING THIS TO AND FROM SCHOOL.

• 10/25/2019· SUSPENSION

  TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V652000 (SUSPENSION). PINKERTON CHEVROLET (925 N ELECTRIC RD, SALEM, VA 24153, (800) 813-5960) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/23/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Cable that controls thermostat to temp knob in car broke and gears that run system stripped.

• 10/15/2019· UNKNOWN OR OTHER

  I WAS DRIVING DOWN THE STREET, NORMAL SPEED AND THE CAR WAS STALLING ( LIKE A PUTT PUTT). I TOOK THE CAR IN TO CHEVY, THEY HAD IT FOR A COUPLE OF DAYS AND STATED THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT. I PICKED THE CAR UP AND ABOUT 15 MILES OUT, I PUT THE CAR IN REVERSE AND IT CUT OFF. I THEN PUT THE CAR IN PARK, IT CUT OFF, I DID THAT ABOUT 5 TIMES. I CALLED TO HAVE THEM TOW IT. THE DEALERSHIP STATED IT CUT OFF ON THEM THE NEXT DAY BUT AFTER 65 DAYS AND LESS THAN 200 MILES LATER THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. THEY RETURNED THE CAR TO ME AND A WEEK LATER 10/15/2019 ITS BACK TO THE PUTT PUTT.

• 10/12/2021· STEERING

  The contact's wife owns a 2017 Chevrolet Trax. The contact stated when attempting to make a left or right turn when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact mentioned that as the failure progresses an abnormal noise was heard when the failure occurs. The contact took the vehicle to a local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 25,600.

• 10/02/2020· UNKNOWN OR OTHER,SERVICE BRAKES

  I PURCHASED A NEW 2017 TRAX ON JULY 15, 2017. SINCE I GOT THE CAR I HEARD A SQUEAK FROM THE REAR BRAKES. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT IT IS A NEW CAR AND THE SQUEAL WILL GO AWAY. IT DID NOT GO AWAY. I HAVE TAKEN THE CAR TO THE DEALER 5 TIMES AND THEY KEEP TELLING ME THE REAR BRAKES ARE OK. I WANT THE DEALER TO INSPECT THE REAR BREAKS AND FIX IT. ALSO I WANT THE LEFT- AND RIGHT-FRONT LOWER-CONTROL ARMS, INSPECT AND REPLACING THEM AS NECESSARY TO PREVENT A FATAL ACCIDENT. MY CAR ONLY HAS 29, 600 MILES. SINCE I BOUGHT IT, I HAVE TAKEN THE CAR TO THE DEALER WITH THE SAME PROBLEM. ALL RECORDS FOR MY CAR ARE IN THE DEALER.

• 09/29/2019· SUSPENSION,WHEELS,ENGINE

  I AM NOW BEGINNING TO THE EXPERIENCE SERIOUS PROBLEMS WITH THE CAR I CAN BE DRIVING AT 45 AT SHAKES AND VIBRATES AND THEN THIS SPEEDOMETER GO DOWN AND I HAVE TO PULL OVER AND IT CUTS OFF IN THE MIDDLE OF THE HIGHWAY I HAVE NOT DROVE IN THIS CAR OVER A WEEK BECAUSE OF THE SAFETY FEATURES THAT I FEEL I AM IN ATLANTA GEORGIA AND I TRAFFIC IS BUMPER-TO-BUMPER AND I DO NOT FEEL SAFE AND DRIVING THIS CAR SOMETHING THAT I HAD PURCHASED TO TREAT MYSELF TO PAY OFF MY CAR IS FAIRLY BRAND NEW WHEN I GOT MY CAR MY CAR HAD ONLY 6 MILES ON IT AND I HAVE MAINTAINED THE SERVICE ON THIS CAR THIS CAR IS DEEMED NOT TO BE SAFE FOR ME AND MY FAMILY ESPECIALLY MY SMALL GRANDBABIES I NEED SOMETHING TO BE DONE IMMEDIATELY WITH THIS CAR AS A CONSUMER I DID MY PART AND PURCHASING THE CAR AND I EXPECT GM TO DO THEIR PART BY STANDING BY ME BY BEING A LOYAL CUSTOM THIS IS MY SECOND GYM I DO NOT WANT THIS CAR BECAUSE IT'S NOT SAFE I AM SO AFRAID OF DRIVING THIS CAR THANK YOU VERY MUCH [XXX] CALL BACK NUMBER [XXX] I AM PRESENTLY A CDL DRIVER AND I KNOW THE IMPORTANCE OF HAVING A SAFE VEHICLE NOT ONLY FOR MYSELF BUT FOR THE OTHER DRIVERS THAT'S AROUND ME. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 09/28/2023· ENGINE

  Engine started to have problems while driving. After parking, would not restart. Mechanic just reported that timing chain broke and caused other damage in engine. Needs new engine. Only has less than 85,000 miles on it.

• 09/24/2019· STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,SERVICE BRAKES

  MY NAME IS [XXX] , I HAVE 2017 CHEVY TRAXX I BOUGHT THIS CAR NEW WITH ONLY 6 MILES: I'M HAVING SOME MANY PROBLEM W THIS CHEVY TRAXX: BRAKES, COOLING SYSTEM, STEERING,BOTH FRONT LOWER-CONTROL ARMS AND MORE : I TOOK THE CAR TO JOHN MILES WHERE I GOT THE CAR FROM AND HAD THIS TESTED IT OVER 19 CODES REPORT: IT NOR SAFE FOR ME TO DRIVE IT MYSELF AND 1 SMALL CHILD IN THE CAR AND I LIVE IN THE ATLANTA GA; AND DRIVING THE GO UP 45 MILES PER HOUR THE CAR JUST VIBRATING AND SHAKING HAVE TO STOP THE CAR 2017 CHEVY TRAXX: I WANT A BETTER CAR THAT IS SAFE FOR ME TO DRIVE: I'M TRYING MAKE PAYMENT AND TRYING TO PAY TO FIX THE CAR JUST OVER $450.00 OF WORK AND IT HAS MAJOR SAFELY PROBLEMS: I NEED TO WHAT CAN BE DONE RIGHT NOW FOR THE ME AND MY GRAND BABY SAFELY MY CONTACT INFORMATION EMAIL [XXX] : ADDRESS IS [XXX] CELL # [XXX] PS MY DAUGHTER [XXX] HAS A 2016 CHEVY TRAXX WITH THE SAME MAJOR PROBLEMS AND HER CAR IS IN SHOP NOW AND THEY CAN FIGURE OUT WHAT WRONG W HER 2016 CHEVY TRAXX STTD OVER 3000.00 OF WORK DONE TO BE DONE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/23/2019· UNKNOWN OR OTHER

  DO TO, LOWER CONTROL ARM WELD BEING DEFECTIVE, NOTICED THAT UNEVEN WEAR OF BOTH FRIEND TIRES NOTICED. THE CONTROL ARM WAS REPLACED ON 9/19/2019. WHO IS RESPONSIBLE FOR THE WEAR OF THE TIRES. NEED NEW TIRES. I MENTIONED THE WEAR TO THE ADVISER AND I WAS TOLD TO CONTACT THE COMPANY.

• 09/23/2019· SUSPENSION,ENGINE

  TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE DRIVING MORE THAN 45 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO JOHN MILES CHEVROLET BUICK GMC (950 DOGWOOD DR SE, CONYERS, GA 30012, (678) 561-3754) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS OVERHEATING AND THE ENGINE COOLANT VALVE EXTENSION, OXYGEN SENSOR, AND PASSENGER SIDE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,999.

• 09/22/2020· SERVICE BRAKES

  PURCHASED A NEW 2017 TRAX. AT THE 3 YEAR MARK OR NEAR, I HEARD A SQUEAL FROM TIME TO TIME WHILE DRIVING FORWARD. AT NO TIME DID THE BRAKE SQUEAL WHEN APPLYING THE BRAKE. AT 9500 MILES ( 3YEARS)WHEN THE SQUEAK HAPPENED , NO WARNING LIGHTS OR ONSTAR INDICATED THERE WAS A BRAKE ISSUE. MONTHLY UPDATES AS TO CAR MAINTENANCE ALSO INDICATED NO ISSUES. UPON TAKING THE CAR TO THE DEALER FOR SERVICE, I WAS TOLD THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE CAR NEEDED NEW BRAKES, PADS, CALIPER SLIDES, ROTORS. KNOWING THE LOW MILEAGE ON THE VEHICLE AND KNOWING ALL CARS THE NORM IS USUALLY AROUND 20,000 MILES THE BRAKES ARE READY TO BE SERVICED. BUT NOT AT 9,500 MILES. ALSO HAD A PRIOR ISSUE WHERE BRAKE FLUID LEAKED OUT OF THE VEHICLE WHEN DRIVING AT 2500 MILEAGE. I HAD TO HAVE THE BRAKE FLUID RESERVOUR REPLACED AS IT WAS BROKEN . AT 2500 MILEAGE THE MASTER CYLINDER LEAKED INTO THE BRAKE BOOSTER AND THE MASTER CYLINDER WAS REPLACED. CANT HELP BUT WONDER IF THAT RELATED TO LATER ISSUE WITH THE BRAKES REPLACED AT 9500 MILES. I WAS TOLD AT THE DEALER THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE BRAKES WERE 'HOT" WHATEVER THAT MEANS. .HAD I KNOWN THAT IT WAS A BRAKE ISSUE BY THE INDICATOR LIGHTS AND UPDATES ON ONSTAR I WOULD HAVE CONSIDERED IT A SERIOUS PROBLEM AND TAKEN THE CAR AS SOON AS POSSIBLE BUT I WAITED AS NO WARNING LIGHTS AND NO INDICATION FROM DRIVING THAT THE BRAKES WERE AN ISSUE. FOR SOME REASON I GOT A CREDIT FOR 167.00 ON MY BILL FOR WHAT I DO NOT KNOW AS IT SHOWED AS INSURANCE? I PAID A TOTAL OF 483.00 . I CAN ONLY ASSUME IT WAS FOR THE BRAKES AS THEY WERE FAULTY TO BEGIN WITH. THANK GOODNESS I DIDNT HAVE AN ACCIDENT WHILE DRIVING. THANKS FOR LISTENING.

• 09/22/2019· SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.

• 09/17/2019· STEERING,ELECTRICAL SYSTEM

  CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN

• 09/14/2023· ELECTRICAL SYSTEM

  The Blower Motor Resistor and Harness are faulty causing smoking and short circuit instead of blowing a fuse. Im afraid this could cause the car to catch on fire. I opened the area where the resistor is located and the equipment reads "MADE IN JAPAN". This makes me concerned that there may be other areas of the electrical system that have not been tested properly for safety.

• 09/13/2023· SUSPENSION

  I purchased this 2017 Chevrolet Trax in Dec 2020 with 36748 miles on it. In I believe 2022 I had to have the front driver side tire rode replaced as it was broken at just a little over 50,000 miles on it. Now at 73,027 miles I had to have both sway bars links replaced as they both were broken as well. Upon further inspection from dealership the also found the left front suspension strut needs replacing. I heard noises from front end when turning with popping and creaking as turning. Now after replacing sway bars I have more popping and creaking coming from front end but not just when turning now it's most of the time now and the steering is pulling at different times. It does not feel safe to drive this vehicle anymore. No light came on dash to warn of any issues at all. I have paid for most repairs on the vehicle, but these Costs are adding up more and more.

• 09/10/2025· UNKNOWN OR OTHER,ENGINE

  On my two thousand seventeen, chevrolet tracks is not listed under the recalls.But what the recall has listed, those are the exact problems wrong with my car.What can I do about it

• 09/07/2021· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  Keep getting service stabilitrak

• 09/04/2022· STEERING

  When attempting to make a right turn, the steering wheel will only go so far (it feels stuck) unless pulled hard to the right. After making the right turn, the steering wheel and does not automatically go back as it ahould. This issue has only started within the last week or so.

• 08/31/2025· ENGINE

  1) Component - Evaporative Emissions Purge Valve 2) Car temporarily stalling on freeway in traffic 3) Independent Service Center, yes 4) Others, yes, Independent Service Center. 5) No warning lamps appeared until after many incidents

• 08/29/2019· SUSPENSION

  A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS?

• 08/21/2024· POWER TRAIN

  Oil burning off for no reason and the coming system not worming properly

• 08/20/2024· AIR BAGSCrash

  The contact owned a 2017 Chevrolet Trax. The contact stated while driving at approximately 25 MPH; she T-boned with another vehicle (Ford F-150) however, the air bags did not deploy. No warning light had illuminated. During the impact, the contact's face hit the dashboard and she sustained a brain bleed, missing teeth, and a concussion that required medical attention. No police department arrived at the scene due to a high volume of crashed therefore no police report was filed. The vehicle was towed to a tow lot by the insurance provider. The vehicle was diagnosed that the crash did not meet the criteria for deployment. The vehicle was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

• 08/13/2018· VISIBILITY/WIPER

  I HAD JUST PURCHASED MY CHEVY TRAX ON JULY 10, 2018. IT HAD 14,600 MILES ON IT. I WENT OUT TO MY GARAGE ON JULY 31, GOT INTO MY VEHICLE AND SHUT MY DRIVER'S DOOR AT WHICH TIME THE WINDOW GLASS BEHIND ME SHATTERED INTO A THOUSAND PIECES. GLASS WENT EVERYWHERE, INSIDE AND OUT. THIS HAPPENED WHILE THE VEHICLE WAS STATIONERY AND NOT RUNNING.

• 07/27/2023· ENGINE

  While driving git a warning light and after a few days there was a loud noise coming from the motor , took it to the dealer told me the motor is broken , car only has 71000 miles on it .

• 07/25/2025· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

  Had to have the turbobooster on a 2017 chevy trax ls replaced under 120,000 miles $3722 was the cost of repair

• 07/23/2020· STEERING

  HAD A RECALL FOR LOWER CONTROL ARMS ARMS RLACED TWICE BROUGHT IT BACK A 3RD TIME CHEVY IS NOW SAYING I HAVE REST IN THE STEERING GEAR ASSEMBLY AND I HAVE TO PAY TO HAVE ITEM FIX. THIS CAR IS GUARGE KEPT?

• 07/21/2026· FUEL/PROPULSION SYSTEM

  Turbocharger on my 2017 Chevy Trax failed at approximately 80,000 miles. Took it in for repair and they reported that upon examination a 299 code appeared and the turbocharger needed to be replaced. Check engines light also came on.

• 07/21/2022· POWER TRAIN

  My car is continuously stuttering while driving on the highway and on neighborhood roads/when at the light. I have attempted to get help and am told that it is the turbocharge and that the turbocharge consistently goes out on the vehicle that I own (2017 chevy trax). I do not understand why I can't get it fixed if they are saying they know what it is and that it is something that is happening so often that they know about it. I live in a city and people are always driving too close and too fast. I do not want to die in this car because my turbocharge goes out while I'm on the highway and I can't maneuver fast enough. This has been going on for several months now and no one is able or willing to help.

• 07/21/2020· POWER TRAINCrash

  TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON THE FREEWAY ON AN INCLINE AND WHEN LED OFF THE BRAKE, THE VEHICLE ROLLBACK AND CRASHED INTO ANOTHER VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE CONTACT NOR THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED, THE CONTACT STATED THERE WAS NO DAMAGE TO NEITHER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GORDON CHEVROLET, INC (1850 FORD RD, GARDEN CITY, MI 48135) AND WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTION THAT WHEN THE VEHICLE IN HER DRIVEWAY IT WILL ROLLBACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.