2017 Chevrolet Suburban 1500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING DOWNHILL AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT FIRM. THE CONTACT STATED THAT IT REQUIRED ADDITIONAL EFFORT TO SLOW DOWN THE VEHICLE. JOHN ELWAY CHEVROLET (LOCATED AT 5200 S BROADWAY, ENGLEWOOD, CO 80113, (720) 259-0391) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) OR 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS ALSO INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,546. THE VIN WAS NOT AVAILABLE.

• 12/27/2021· POWER TRAIN,SERVICE BRAKES

  Vehicle became hard to stop/pressing brakes while pulling into my garage. Had to stomp the brakes hard to stop. There were no warnings prior to this issue. No check engine alert etc. Upon research, I see that there was a recall for a flaw with the suburban’s powered brake-assist system. When I put in my vin number it states that my vehicle is not included in the recall however this is the exact problem I am experiencing.

• 12/26/2022· POWER TRAIN,VEHICLE SPEED CONTROL

  I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50

• 12/23/2024· ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

  When turning the car left, the power to the engine dies. This also happens on many instances that the power has died to the engine mid drive on the road and hwy. Suddenly the forward collision note appears on the dash and other warnings appear after and then the power dies to the engine. Must stop and restart the engine for it to reset. Yes, it is available for inspection. While driving at high speeds the forward collision appears, and the car can suddenly die mid drive. Even at highway speeds. No, they claim that they cannot reproduce the issue. It has been taken to the dealer at least 5 times It appeared after seat heat function went out and was worked on

• 12/21/2022· POWER TRAIN

  At 105000 miles the torque converter on the 6L80 transmission failed. I am having my transmission rebuilt.

• 12/19/2019· WHEELS,SERVICE BRAKES

  DUE TO THE EXCESSIVE BRAKING NECESSARY AND THE UNEVEN BRAKING THAT THIS VEHICLE HAS BEEN RECALLED TWICE SINCE SEPT. 2019, I HAVE BEEN EXPERIENCING EXCESSIVE AND UNEVEN BRAKE AND TIRE WEAR. I HAVE TOLD THE DEALER MULTIPLE TIMES SINCE LEASING THIS VEHICLE THAT IT DID NOT RIDE RIGHT AND THE STEERING WHEEL WOULD SHAKE EVERY TIME I USED THE BRAKES. IT ALWAYS FEELS LIKE I HAVE TO SLAM THE BRAKES TO EVEN SLOW DOWN. THEY FIXED ONE RECALL AND DO NOT YET HAVE THE FIX FOR MY MODEL YEAR, FOR THE SECOND. THE DEALER HAS NOTES THAT I NEEDED BRAKE REPAIR AT 29,000 MILES, BUT THEY DID NOT INFORM ME. I BROUGHT THE CAR BACK 3 TIMES SINCE THEN, NOTING THE EXACT SAME THING. AT 36,000 MILES THEY TOLD ME I AM NOW DOWN TO THE ROTORS AND THE PADS AND ROTORS NEED REPLACEMENT DUE TO UNEVEN WEAR. I EXPRESSED CONCERN DUE TO THE RECALLS AND DUE TO THE FACT THAT I HAVE BEEN TELLING THEM REPEATEDLY ABOUT THE DRIVEABILITY OF THIS VEHICLE, I FIRMLY STAND THAT THIS IS A DIRECT PRODUCT OF THE ISSUE FROM THE TWO RECALLS. THE DEALER TRIED TO USE SCARE TACTICS. I OPENED A CASE WITH CHEVY AND I AM GETTING NO ASSISTANCE. I AM FEARFUL IN THIS CAR. I AM GOING TO GET THE BRAKES AND TIRES DONE BECAUSE MY KIDS ARE IN THIS VEHICLE, BUT WHAT ABOUT AFTER THAT, IT WILL JUST KEEP HAPPENING BECAUSE THE ON ISSUE IS NOT FIXED AND THE OTHER IS NOT PROPERLY FIXED. THEY DO NOT SEEM TO WANT TO STAND BEHIND THE PRODUCT AND I AM GUESSING WILL NOT CARE WHEN GOD FORBID SOMEONE OR SOMEONE'S FAMILY IS KILLED.

• 12/18/2025· STEERING,ELECTRICAL SYSTEM,ENGINE

  While driving, the vehicle has repeatedly experienced sudden loss of power and electrical failures without warning. During these events, the dashboard flickers, warning messages appear, and the vehicle shuts off or goes into reduced power mode. When this occurs, steering becomes extremely difficult, braking becomes stiff, and the vehicle cannot accelerate. These incidents have happened multiple times in different driving situations, including: At stoplights While pulling into intersections Backing out of parking spaces Driving on public roads, including dark rural roads Driving with my three minor children in the vehicle On at least one occasion, the vehicle shut off while pulling onto a road with oncoming traffic, leaving us stopped in the roadway with no power and limited steering/braking. This created an immediate and serious risk of collision. The vehicle eventually restarted after several attempts. The problem has occurred repeatedly over many months. Multiple independent repair facilities have attempted to diagnose and repair the issue, but no definitive cause has been identified, and the failures continue. The vehicle has had numerous electrical, sensor, engine, and powertrain-related repairs, yet the loss-of-power events persist. Because the vehicle can suddenly shut down while in motion and compromise steering and braking, I believe this is a serious safety defect that could result in a crash, injury, or worse.

• 12/14/2020· ELECTRICAL SYSTEM

  VEHICLE WAS TURNING AT A "T" INTERSECTION INTO ONCOMING TRAFFIC. WHEN CRANKING ON THE STEERING WHEEL TO TURN LEFT AND ACCELERATE, VEHICLE STEERING WHEEL JAMMED UP. THANKFULLY, VEHICLE WAS ABLE TO KEEP DRIVING & CLEAR INTERSECTION BEFORE APPROACHING CARS ARRIVED. UPON RESTARTING VEHICLE MEMORY SYSTEMS IN VEHICLE WERE ERASED AND AN ERROR MESSAGE FLASHED STATING TO ROLL DOWN THEN BACK UP DRIVER SIDE AND PASSENGER SIDE WINDOWS. LATER THAT EVENING WHEN PUTTING VEHICLE INTO REVERSE AND SHARPLY TURNING WHEEL TO THE LEFT THE VEHICLE LOST ALL POWER AND TURNED OFF COMPLETELY WHILE IN REVERSE. AGAIN, THANKFULLY, I WAS IN A DRIVE-WAY WITH NO OTHER TRAFFIC AROUND. WHEN I RE-STARTED THE VEHICLE THE STEREO MEMORY ERASED AND THE ROLL DOWN, THEN BACK UP DRIVER AND PASSENGER WINDOWS WARNING FLASHED AGAIN. THIS IS ALL UNSETTLING BECAUSE I FREQUENTLY DRIVE IN AREAS OF HEAVY TRAFFIC AND INTERSECTIONS THAT CAN BE TRICKY TO CROSS/TURN INTO THEREFOR REQUIRING MY VEHICLE TO RESPOND APPROPRIATELY AND NOT TURN OFF WHILE IN GEAR.

• 12/13/2018· SERVICE BRAKES

  BRAKES HARD TO STOP WHEN TRYING TO PARK CAR. FEELS AS IF BRAKES NOT WORKING PROPERLY AND CAR SLOWLY MOVING FORWARD OR BACKWARD WHEN IN REVERSE

• 12/12/2023· POWER TRAIN

  While driving at 70 mph transmission went out. Shifted from N back to D but no response. Coasted to shoulder of interstate and stop. Shut off vehicle and restarted but vehicle would not move. Shut off again and restarted this time if went into D. Could not any faster than 35 mph. Transmission would not shift automatically. Tried manually but same results. Was able to exit interstate. Got vehicle to Chevy dealership and was told I needed a new transmission. Vehicle has 106,000 miles.

• 12/08/2022· SERVICE BRAKES

  antilock brake system makes it hard to press brakes mostly traveling at lower speed like when i’m parking. previously had it reprogrammed because of a recall but it continues to have this issue periodically. now i’m being told I need to replace to brake vacuum?

• 12/06/2022· POWER TRAIN

  What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission had a failure. The torque converter along with a valve assembly failed which caused metal to go everywhere inside of the transmission case. Per the transmission shop that completed the rebuild, they have seen this exact problem numerous times before and have fixed it. Rebuilt kit included cooling bypass, billet torque converter and other parts to rebuild transmission. Vehicle only had 85K miles on it and is a 2017. Price to rebuild was $4000, and dealership quoted almost $6000 for a reman. How was your safety or the safety of others put at risk? Vehicle transmission disengaged while attempting to merge into traffic on busy road. Vehicle was stuck in middle of intersection with 3 small children in the back while vehicles were passing at high rates of speed on a 45mph limit roadway. The vehicle was unable to be safely moved until good Samaritans were able to push the vehicle in neutral to the side of the roadway. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle transmission was inspected by both a local Southern NV Chevy dealership as well as a Transmission shop and was confirmed to need replacement due to the damage from the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The parts that were removed from the vehicle were not inspected by any of the above parties. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No error codes or MILs were present before, during, or after the transmissions failure. Repair invoice available upon request.

• 12/05/2024· POWER TRAIN

  The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving approximately 10 MPH, the vehicle lost motive power. The contact stated that while depressing the accelerator pedal, the engine revved; however, the vehicle failed to respond as needed. The vehicle was restarted, shifted to neutral(N) and then drive(D) and driven for a short while before the failure reoccurred. The vehicle was taken to a family members’ residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 159,000.

• 12/03/2018· AIR BAGS

  THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.

• 11/29/2017· ELECTRICAL SYSTEM

  WE WERE IN MOTION AND THE CAR SUDDENLY DIED COMPLETELY. WE WERE LATER TO LEARN THAT THE BODY CONTROL MODULE (BCM) HAD SHORTED OUT. WE LEASED THE CAR BRAND NEW AND HAD ONLY HAD IT FOR THREE MONTHS WHEN THIS OCCURRED. THANKFULLY WE WERE NOT IN A BUSY ROAD WHEN IT HAPPENED, OTHERWISE WE COULD HAVE BEEN KILLED. ON TOP OF THIS, THE CHEVROLET DEALERSHIP TO WHERE THE VEHICLE WAS TOWED TOLD US THAT IT WAS NOT COVERED UNDER WARRANTY AND REQUIRED US TO PAY TO REPLACE THE BCM (INITIALLY THEY QUOTED AROUND $700, BUT THEN AFTER WE COMPLAINED, THEY SAID THEY'LL "SPLIT IT WITH US" AND REDUCED IT TO AROUND $350).

• 11/25/2020· ENGINE

  WE PURCHASED OUR 2017 CHEVROLET SUBURBAN PREMIERE 2018 AT CLAY COOLEY, IRVING, TX AND HAVE COMPLETED EVERY MAINTENANCE SERVICE REQUIRED. WHEN WE PURCHASED THE VEHICLE IN 2018 THE CERTIFIED CHEVROLET SUBURBAN PREMIERE HAD 50, 000 MILES. AS OF 11/23/20 OUR TRUCK BEGAN SLIPPING WHEN PRESSING DOWN ON THE ACCELERATOR PEDAL WHILE DRIVING ON THE HIGHWAY. THE TRUCK WAS PAUSING BEFORE ACCELERATION AND NOISILY IDLING. WE TOOK THE CAR TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD OUR TRANSMISSION NEED REPLACEMENT AND WILL COST US $6, 000. OUR CURRENT ONSTAR REPORT NEVER REPORTED ENGINE PROBLEMS, BUT ONLY SUGGESTED MAINTENANCE DUE AT 112, 500 MILES REPORTED 11/15/20. OUR PEDOMETER READ 110, 800 MILES PRESENTLY 11/23/20. THE SERVICE REPRESENTATIVE SAID WE HAD ALL OF THE SERVICE DONE LAST MONTH BUT WILL CHECK IT OUT. THIS IS A FAULTY VEHICLE THAT IS NOT SAFE AS CHEVROLET MAKE CLAIM THESE VEHICLE TO BE FOR FAMILY AND LONG DISTANCE TRAVELING. BUYER BEWATE AND DO NOT SPEND YOUR MONEY ON THIS HIGH END 2017 CHEVROLET SUBURBAN PREMIERE. AFTER 3 YEARS, THE TRANSMISSION IS GONE, REGARDLESS OF FOLLOWING ALL OF THE OWNER MANUAL SPECIFIC MAINTENANCE SERVICE GUIDELINES.

• 11/15/2019· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  THIS VEHICLE KEEPS HAVING KEY FOB, ELECTRICAL ISSUES, TIRE SERVICE MAINTENANCE ISSUES, AND NOW ENGINE ISSUES RELATED TO THE KEY FOB. THE KEY FOB KEEPS SAYING IT IS NOT DETECTED. RECENTLY, WHILE DRIVING ON ROAD AT ABOUT 48 MPH, KEY FOB NOTIFICATION CAME ON DASHBOARD SAYING KEY FOB WAS NOT DETECTED, ENGINE SHUT OFF AND CAR HAD TO BE RESTARTED AGAIN USING FOB BOX INSIDE GLOVE COMPARTMENT, THIS WAS PARTICULARLY ALARMING. THE KEY FOB HAS HAD BATTERIES REPLACED AND THEY WORK BECAUSE THE CAR WILL REMOTE START AND HAVE TRIED BATTERIES IN OTHER ITEMS. THE FOB DOES NOT HOWEVER LET YOU UNLOCK THE CAR OR FINISH STARTING IT OUT OF THE REMOTE START ONCE YOU GET INTO THE CAR AND TRY TO START IT, THE CAR TELLS YOU IT CANNOT DETECT THE REMOTE. THE CAR HAS HAD NUMEROUS KEY FOB ISSUES AND HAS BEEN TAKEN INTO LOCAL CHEVROLET DEALER WHO CANNOT FIND ISSUE. THE CAR HAS ALSO HAD 142 HARD BRAKING EVENTS SINCE APRIL 2019 TO NOVEMBER 2019 ACCORDING TO ON STAR REPORTS. THE TIRE SERVICE MONITOR KEEPS FLASHING THAT THERE ARE ISSUES WITH TIRES. THE REAR WIPER WOULD NOT SHUT ITSELF OFF EVEN THOUGH BUTTON WAS IN OFF POSITION. ALL OF THESE ISSUES HAVE NOT BEEN ABLE TO BE REPAIRED AT THE CHEVY DEALER. THIS CAR IS GOING BACK IN FOR SERVICE 11/18/19 FOR THESE ISSUES AGAIN. NOT SURE WHAT THE OUTCOME WILL BE UNTIL AFTER THIS APPOINTMENT. MY GUESS IS THAT IT IS SOME KIND OF ELECTRONIC CIRCUITRY PROBLEM(S) BUT UNFORTUNATELY THE DEALER SAYS THEY CANNOT FIND ANY ISSUE(S) OR PROBLEM(S) UNTIL IT COMPLETELY SHUTS DOWN. THESE EVENTS ARE ONGOING AND HAVE BEEN OCCURRING INTERMITTENTLY SINCE NOVEMBER 2018. ALL I CAN PROVIDE IS PHOTOS OF THE DASHBOARD SHOWING WHAT IT RELATES TO ME UNFORTUNATELY I HAVE NO DOCUMENTATION OF ENGINE SHUTTING OFF ONLY A PHOTO OF WHAT DASHBOARD SHOWED WHEN IT HAPPENED.

• 11/11/2021· SERVICE BRAKES

  Brakes are shuttering at low speeds, and failing at low speeds. While in parking lot, attempting to park in parking space, brakes failed both in reverse and drive, posing a hazard of collision and possibly bodily damage.

• 11/11/2021· POWER TRAIN

  While driving my vehicle, it started to shudder and shake. The Vehicle acted like it didn’t have any power. I was on top of a hill, and the car would not go. I tried park, drive, reverse and nothing. I had my 8 yo in the car in a dangerous area. I had to put the vehicle in neutral and drift down a hill, hoping no one would be coming to get to a safer place to get help. My car was towed. When they flushed the transmission there was metal shaving, which I now learned this has been an issue with these power trains. My vehicle is just at 60,800, which is just 800 miles over the gmc warranty.

• 11/10/2022· SERVICE BRAKESCrash

  The contact owns a 2017 Chevrolet Suburban. The contact stated while driving at approximately 5 MPH and slowing to park the vehicle in his residence driveway, the brakes failed to function and the vehicle rolled into a large plastic refuse bin. There was minor damage to the front driver side of the bumper. The contact stated that he buffed out the damage. The contact stated that he did not feel the normal pressure from the brake pedal. The contact placed the vehicle into reverse (R) to back away from the refuse bin and again the brakes failed to function. The contact stated that the "brake assist" light was illuminated. The contact had not taken the vehicle to a local dealer, it was not diagnosed. The contact stated he replaced all four brake pads on his vehicle. The manufacturer had been informed of the failure. The failure mileage was 56,027.

• 11/07/2020· SERVICE BRAKES

  "SERVICE BRAKE ASSIST" WARNING LIGHT CONTINUES TO COME ON ON MY 2017 SUBURBAN. I TOOK IT TO THE DEALER AND THEY RESET THE SOFTWARE THAT CONTROLS THE BRAKES, BUT IT IS NOW SHOWING THE LIGHT AGAIN. COULD THIS HAPPEN IF THE BRAKES NEED TO BE REPLACED?

• 11/07/2018· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM HOSE SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REVIEW THE CONTACT'S CASE AND GET BACK WITH HER. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

• 10/30/2019· SERVICE BRAKESCrash

  ON MARCH 21, 2019 I WAS IN AN AUTOMOBILE ACCIDENT DUE TO BRAKE ISSUES. I WAS AT A RED LIGHT IN THE LEFT TURN LANE AROUND THE CORNER FROM MY HOUSE. THERE WERE 3 OR 4 CARS IN FRONT OF ME TO TURN LEFT. LIGHT TURNED GREEN, EVERYONE PROCEEDED. THE CAR IN FRONT OF ME PASSED THE CROSS WALK AT THE INTERSECTION, SHE SLAMMED ON HER BRAKES AND DECIDED NOT TO PROCEED. I SAW HER MAKING A SUDDEN STOP, I STEPPED ON THE BRAKE. SINCE WE WEREN'T GOING VERY FAST, MY EXPECTATION WAS FOR MY CAR TO STOP. I FOUND THAT THE BRAKE PEDAL SEEMED TO BE MORE DIFFICULT TO PUSH. INSTEAD THE HARDER I PRESSED ON THE BRAKE THE MORE I REALIZED I WAS ABOUT TO HIT THE CAR IN FRONT OF ME. AT THAT POINT I FELT LIKE I HAD TO SLAM ON MY BRAKES. THINGS WERE HAPPENING SO FAST. AFTER MY VEHICLE BUMPED THE CAR IN FRONT OF ME, I ASKED THE GIRL TO PULL OFF THE ROAD SO WE WOULDN'T BLOCK TRAFFIC. I CALLED THE POLICE TO COME OUT TO TAKE A REPORT. SHE STATED THAT HER VEHICLE ALREADY HAD A HOLE IN THE BUMPER SO MY VEHICLE DIDN'T DO MUCH DAMAGE TO HER CAR. WE BOTH HAD OUR VEHICLES REPAIRED. SOMETIME IN EARLY TO MID MAY I RECEIVED A GENERIC LETTER FROM GM (DATED APRIL 2019) DISCUSSING THE FACT THAT THERE MAY BE A CONDITION WITH THE 2017 SUBURBAN MAY HAVE A CONDITION WHERE CUSTOMERS MAY EXPERIENCED INCREASED BRAKE PEDAL EFFORT. I CONTACT GM AFTER STUDYING UP ON THIS ISSUE AND FILED A COMPLAINT. I RECD A CASE #. SOMETIME LATER HE CONTACTED ME SAYING MY CASE HAD BEEN MOVED TO ANOTHER AREA. NEVER HEARD FROM ANYONE CALLED THEM ON JUNE 18. WAITED FOR ANOTHER CALL. FINALLY HEARD CASE WAS BEING MOVED TO ANOTHER AREA AND WAS TOLD IT COULD TAKE 30 DAYS OR MORE. I SUPPLIED ALL THEY ASKED FOR. THEY SENT SOMEONE OUT TO RETRIEVE DATA. WAITED AND WAITED. AFTER MUCH EFFORT RECEIVED AN EMAIL SAYING THAT THE ACCIDENT OCCURRED 5 MONTHS AGO & THE CONDITION MAY NOT HAVE BEEN PRESENT AT THAT TIME AND DECLINED TO ASSIST

• 10/27/2017· EXTERIOR LIGHTING,UNKNOWN OR OTHER

  WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

• 10/24/2019· SERVICE BRAKES

  PERFORMED SAFETY RECALL 'REPAIR' UNDER NHTSA CAMPAIGN NUMBER 19V645 AT LOCAL CHEVROLET DEALERSHIP ON 17 OCTOBER 2019. VEHICLE CONTINUES TO EXPERIENCE DECREASED BRAKING PERFORMANCE AT LOW SPEED - CONSISTENT WITH CHIEF COMPLAINT DESCRIBED IN THE CAMPAIGN DESCRIPTION. CURRENT SYMPTOMS STILL INCLUDES INCREASED BRAKE PEDAL EFFORT AND VIBRATION WHEN APPLYING BRAKES DURING LOW SPEEDS SUCH AS CONTROLLING VEHICLE SPEED IN SLIGHT DECLINES AND STOP-AND-GO TRAFFIC CONDITIONS. OWNER SUSPECTS DETERIORATED VACUUM PUMP AND RECOMMENDS REPLACEMENT OF VACUUM PUMP AS PART OF GM SAFETY RECALL REPAIR PROCEDURE (NOT JUST SOFTWARE UPDATE/MODIFICATION) UNDER NHTSA CAMPAIGN NUMBER 19V645.

• 10/18/2021· FUEL SYSTEM, GASOLINE,ENGINE

  The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 10-15 MPH, the check engine warning light illuminated. The vehicle was taken to the independent mechanic who diagnosed that the fuel injectors had failed. Then the vehicle was taken to the dealer who diagnosed that six of the eight fuel injectors had failed and needed to be replaced. The contact stated that the failure had been reoccurring and the vehicle had been shuddering while driving and while reversing. The contact also stated that the vehicle would jump and hesitate to respond when the accelerator pedal was depressed at the stoplight. The contact also stated that the vehicle had stalled while driving on the highway. The manufacturer was notified of the failure but informed the contact that they would not cover the repair under an unknown service bulletin because the VIN was not included. The vehicle was not repaired. The approximate failure mileage was 35,000.

• 10/16/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A VIBRATION IN THE BRAKE PEDAL AND IT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE VEHICLE TOOK A LONG TIME TO STOP. THE VEHICLE WAS TAKEN TO BOB MCCOSH CHEVROLET BUICK GMC CADILLAC (1 BUSINESS LOOP 70 W, COLUMBIA, MO 65203, (573) 442-6156), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5584337574. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

• 10/11/2022· POWER TRAIN

  Hi, there! I know a few people that have the same car as me Suburban/Yukon/Tahoe and everyone had to replace their transmission. My car has about 78K miles on it and I need to replace the transmission as well. It jerks really bad. When I press the gas pedal it doesn't move for like 2 - 3 seconds, but after that, it takes off like crazy. It seems very unsafe to me. Please look into it.

• 10/11/2021· SERVICE BRAKES

  The Brake Assist failed while driving slow in a parking lot. I could not stop the vehicle and narrowly missed an alert driver . Warning alerted me while it was happening... no advance warning.

• 10/09/2021· SERVICE BRAKES

  There is no Brake assist at low speeds. Vacuum pump seems not to be functioning. Hard pedal hard to stop at parking lot speeds.

• 10/08/2025· AIR BAGS

  Warning light indicating front passenger airbag inflator which is at risk of exploding during a crash due to propellant degradation sending metal fragments into the vehicle.

• 10/07/2021· SERVICE BRAKES

  Vehicle brake pedal goes to floor while running 35 MPH or slower at times! I am a mechanic and feels like brake assist system is failing (brake pump)but not all the time! I took to dealer and they could not reproduce problem so sent me on my way. This is a large heavy 8 passenger vehicle and my wife’s so she is scared when this occurs and is now afraid to drive it. This was a $66,000 vehicle that has 64,000 easy highway miles on it and is in mint condition. I ran my vin and there is no recalls on the vin but still has a brake problem. I have all new brake pads and rotors front and rear I do myself as I am a over 30 year mechanic. This is a safety brake issue as I’ve had it happen to me and my wife and it scares you because it takes longer to stop when it occurs!

• 10/07/2020· SERVICE BRAKESCrash

  IN LOW SPEED AROUND 2-5 MILES IF YOU STEP ON THE BRAKE TOO FAST THE ABS WILL ENGAGE IVE EXPERIENCE THIS A LOT ESPECIALLY I PUT THE CAR ON REVERSE . YOU CAN HEAR THE ABS NOISE AND FEEL IT WHILE STEPPING G ON THE BRAKE LIKE SOMETHING IS SKID

• 10/04/2023· ENGINE

  Transmission failure. loss of movement into intersections causing dangerous situation for my family. problem has been reproduced by local independent auto tech. I am about to go through my insurance since there is no recall on this apparent known issue by GM. no warning light to notify me of any issues.

• 10/02/2025· SEAT BELTS

  The passenger seat belt will no longer just click in. In order for us to get it to latch, you have to push down on the red button as your pushing the seat belt in, then it will latch. We bought this used and within 1-2 weeks this happened. But other things happened with the engine and that took priority. It was in the shop for almost 6 months. I'm not sure if the dealer/ previous seller knew about it and they were able to "fix" it so it worked when we bought it. (We are lied to on a lot of things) I'm afraid that it might not hold up in a crash if it's not buckling right.

• 10/02/2022· SERVICE BRAKES

  When I’m parking the car back and forth brake gets very hard to press and hard to stop and also after turning off trying to start but having hard time because of the brake is not applicable I have to press very hard These are the problems I have Thank you

• 09/29/2021· UNKNOWN OR OTHER,SERVICE BRAKES

  I brought my vehicle to Chevy dealer and I told service advisor something is wrong with brakes and/or brake assist. The brake pedal feels really stiff at low speeds. After dropping off keys with service advisor at Puyallup WA Chevy Harnish Auto Family I told them it might be something related to brake booster so something vacuum. After waiting for technician to diagnose the service advisor told me it was the vacuum pump and luckily it was covered under warranty.

• 09/17/2025· UNKNOWN OR OTHER

  The factory exterior paint is failing. Most notable on the hood, roof and back passenger side lower quarter panel area. I just got an estimate to just repaint the hood through the dealership and it was over $3,000.00 (estimate attached) and ballpark estimate to repaint the entire car was around $10,000.000. They indicated that they were not aware of any factory recalls for the failing paint. I've heard that other car owners have experienced the same issue.

• 09/17/2020· ELECTRICAL SYSTEM

  THE TOUCH SCREEN IS DEFECTIVE. IT HAS A MIND OF ITS OWN AND CONSTANTLY CHANGES RADIO STATIONS, CHANGES FROM RADIO TO CD, CHANGES FROM NAVIGATION TO RADIO, CHANGES VOLUME AND IS VERY DISTRACTING WHILE DRIVING AND HAS ALMOST CAUSED NUMEROUS ACCIDENTS.

• 09/16/2019· STEERING

  I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNER'S MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE. THANKS, [XXX]. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 09/15/2023· POWER TRAIN

  1 vehicle electronic panel not working properly.. transmission making loud noise and now slipping due to normal driving unsafe while at traffic light locks lock and unlock by themselves vehicle now unsafe at 5;000 miles felt strange shifting now I had to spend 1900 dollars for broken motor mounts I believe these motor mounts were already broken I bought this vehicle with 3500 miles on it I believe the motor mounts were already broken now 140;000 miles and transmission is either done or electrical issues

• 09/14/2024· STRUCTURE

  Both back door rocker panels are rusting

• 09/14/2023· POWER TRAIN

  While driving on interstate 465 in Indianapolis on Tues 9/12/23 my 2017 Chevy Suburban completely lost any ability to accelerate. Fortunately I was able to coast over to the shoulder and have the vehicle towed to the closest Chevy dealership. The dealership determined it was a catastrophic failure of the transmission and recommends full transmission replacement for the vehicle to be drivable again.

• 09/13/2022· POWER TRAIN

  The transmission jerks a lot, especially when taking off. I know 4 more people that drive a Suburban, Silverado, and Yukon, and all of them had to change the transmission before 100k miles. The dealer doesn't want to fix it, cause the warranty expired, but how is it fair for us consumers to pay 60k for a car that only lasts 5 years? When I called the dealer, even the technician agreed that they have a lot of problems with the transmission and are booked a few weeks ahead just to take a look at it. Please advise. Thank you.

• 09/12/2023· POWER TRAIN

  A Chevy Suburban is a vehicle made to transport large families. You would assume these are made with true utmost safety precautions in mind to protect families. At just over 47K miles on my vehicle, our transmission went out, even though we have regular maintenance completed on our vehicle. The check engine light came on while driving on the highway. Was able to make it to a shop who verified it was the transmission. Took it to the dealer who also confirmed it is the transmission, and their 4th one on a newer Chevy Suburban to come in just today. They said they have 37 on the lot with transmission issues on newer Chevys, and some blew out while driving. We were very fortunate it did not blow out while driving, but it’s unacceptable for a family car’s transmission to go out with so little mileage. This has to be a major defect and cause for concern.

• 09/12/2019· POWER TRAIN

  WHILE DRIVING NORMALLY ON THE HIGHWAY THERE APPEARED TO BE A HARD SHIFT BETWEEN FIRST AND SECOND GEAR AND WHEN SECOND GEAR DID KICK IN, THERE WAS A SUDDEN JERK. ALREADY HAVING MADE AN APPOINTMENT WITH THE DEALERSHIP THE NEXT DAY, THAT MORNING A WHIRLING SOUND APPEARED EACH TIME THE ACCELERATION PEDAL WAS PRESSED. WHEN WE GOT THE VEHICLE TO THE DEALERSHIP, THEY RAN A DIAGNOSTIC AND IT CAME BACK CLEAR. I ALSO PAY FOR ON STAR, AND THEY PROVIDE ME WITH REGULAR DIAGNOSTIC REPORTS, WHICH NEVER INDICATED A PROBLEM AND THE CHECK ENGINE LIGHT NEVER CAME ON. THE VEHICLE APPEARED FINE ON PAPER BUT WITH A TEST RUN, THE DEALERSHIP WAS ABLE TO SEE THE PROBLEM AND TOLD US WE NEEDED A NEW TRANSMISSION. A MECHANIC TOOK OUR OLD TRANSMISSION APART AND SAID THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND WHEN IT WENT UP IT SENT SHRAPNEL INTO THE PUMPS AND DESTROYED THE TRANSMISSION. THIS SEEMS TO BE A COMMON PROBLEM WITH CERTAIN GM TRUCKS

• 09/12/2019· STEERING

  I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE.**THANKS, [XXXX] ## VIN FAILED ## , ## *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *AS

• 09/04/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  I purchased this car at CarZone in Riverside This April 2024. I drove home with my kids in the dark and people kept honking. The lights and turn signals did not work. I took the car back in. The back up camera was broken, the safety system is broken, brakes are bad, they put two bald and all four tires with gummy plugs after I brought it back a fourth time. The tires were not fixed. I found out driving on the highway with my daughter. My tires popped. I had to pay for all four to be replaced and the dealership will not take any of my calls. I then had a check oil light. I took the car in. Pep boys discovered they had replaced the oil hose with a different one. It backed up into the engine. I paid for an oil change and was told to keep an eye on it and contact the dealership. They would not respond. I went back to pep boys be my car was completely out of oil one week later and my headlights kept dying and the car wont accelerate. They did another diagnostic and contacted the dealership and warranty saying it needs a new engine entirely. They sent an adjuster who said nothing was wrong and closed it. I have had to take the car back since. The liftgate is zip tied to the tail pipe. I am terrified to drive this car, especially the head light and brakes. I bought new tires bc the dealership would not help even though I have all the text messages they sent about the issues. It no longer accelerates the way it should and I have to put three quarts of oil minimum per week to keep it running at all. I am out so much money that I do not have and I cant drive an unsafe car with my babies in it. Upon further investigation I have found this dealership has done this to many people. I just need help getting them to take this car back or pay to fix it and to make sure they are following safety laws. I feel responsible to report this because I know I wish someone else had and it would be absolutely devastating if someone got injured in a vehicle sold by them.

• 09/01/2020· SERVICE BRAKES

  NO BRAKES AT LOW SPEED

• 08/30/2022· POWER TRAIN

  The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5-10 MPH, the vehicle was jerking and there was friction in the vehicle motion. There was no warning light illuminated. Additionally, the contact stated that the vehicle would emit abnormal sounds while driving. The contact stated after the vehicle had jerked 4-5 times on the same occasion the vehicle would operate as needed. The vehicle was taken to the local dealer who diagnosed that no issues were found. However, the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the transmission fluid was dirty, had a burnt smell, and there were metal fragments in the transmission fluid. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000. The VIN was not available.