2017 Chevrolet Silverado 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2019· SERVICE BRAKES

  RECALLED AT DEALERSHIP FOR BRAKE SOFTWARE ADJUSTMENT. AFTER RECALL BRAKE PEDDAL PERIODIACLLY IN HOT WEATHER COMPRESSES CO.PLETLY TO FLOOR AND MAKES LOUD SQUEEKING SOUND. TRUCK IS HARD TO STOP WHEN THIS HAPPENS. VEHICLE WS IN SLOW MOVING APPROACH TO PARKING LOT.

• 12/29/2017· STEERING

  2017 SILVERADO REVERSE CAMERA AT NIGHT THERE IS NO CONTROL TO TURN DOWN BRIGHTNESS. IT IS SO BRIGHT THAT THIS CAUSES A SERIOUS SAFETY ISSUE TRYING TO BACK UP AND USE PASSENGER SIDE MIRROR. OTHER 2017 RADIOS ALLOW FOR ADJUSTMENT 2016 AND 2015 ALLOWED DRIVER TO ADJUST BRIGHTNESS. I HAVE TO COVER SCREEN TO BACK UP.

• 12/23/2019· SERVICE BRAKES

  THIS COMPLAINT DEALS WITH THE BRAKE RECALL COMING FROM GM. I DID TAKE THE TRUCK TO HAVE THE BRAKE SYSTEM REPROGRAMMED. I HAD NO ISSUES UNTIL AFTER THE REPROGRAMMING OF THE SYSTEM. WHILE IN PARKING LOT GOING LESS THAN 5 MPH. I PULLED INTO A PARKING SPOT PLACED THE TRUCK INTO REVERSE TO STRAIGHTEN OUT AND DURING THE PROCESS OF PULLING BACK INTO THE PARKING SPACE STRAIGHT. WHEN I WENT TO DEPRESS THE PEDAL IT WAS VERY STIFF, IT ACTUALLY SEEMED AS IF THE BRAKE PEDAL WAS PUSHING BACK AT MY FOOT AND THE TRUCK DID NOT STOP WHEN IT WAS EXPECTED TO. LUCKILY, THERE WAS NO CAR IN THE SPACE IN FRONT OF ME ALLOWING FOR THE TRUCK TO COME TO A STOP WITH NO ACCIDENTS OR INCIDENTS. THIS AT OCCURRED APPROXIMATELY 73,500 MILES. I DID NOTIFY THE DEALERSHIP ABOUT THIS AND THEY ARE REPLACING THE VACUUM BRAKE PUMP FREE OF CHARGE. HOWEVER, IF CIRCUMSTANCES WERE DIFFERENT THIS ISSUE MAY HAVE RESULTED IN AN ACCIDENT.

• 12/20/2024· AIR BAGS

  Driving down the road under 40mph and headliner airbags deployed without an accident. The dash and steering wheel bags DID NOT deploy however the headliner bags deployed for no reason.

• 12/20/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING AT VERY LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND LURCHED FORWARD ON SEVERAL OCCASIONS, NEARLY STRIKING A PEDESTRIAN. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW CHEVROLET (2109 E. MAIN STREET, MOUNTAIN VIEW, AR), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

• 12/17/2019· STEERING,POWER TRAIN

  THE STEERING WHEEL VIBRATES AT AROUND 65 MPH. IT FEELS LIKE YOU ARE ROLLING OVER RUMBLE STRIPS. THE DEALERSHIP BALANCED THE TIRES, BUT THE VIBRATION CONTINUES. RESEARCHING THE ISSUE INDICATES IT MAY BE A PROBLEM WITH THE TORQUE CONVERTER.

• 12/07/2019· UNKNOWN OR OTHER

  I HAVE HAD TWO SETS OF CONTINENTAL TIRES PUT ON MY TRUCK AND THE TREAD KEEPS PEELING OFF OF THEM I CONTACTED CONTINENTAL AND THEY'RE NOT WANTING TO REPLACE THEM UNLESS I PAY A PRORATED FEE AND I SHOULDN'T HAVE TWO OF THE MANUFACTURER'S DEFECT I'VE HAD THESE PROBLEMS WITH THESE TIRES FOR A LONG TIME NOW THE FIRST SET OF TIRES FAILED AT 12500 MILES AND A SECOND SET THAT SPELLED AT 10,000 MILES DOT NUMBER IS A32AWD40 P 275 /55 R 20 CROSSCONTACT LX 20 1111T

• 12/03/2019· AIR BAGSCrash

  WHEEL FROM ANOTHER VEHICLE SLAMMED INTO CENTER FROM OF MY VEHICLE ON INTERSTATE. LARGE BANG WAS HEARD AND ACRID DUST/SMOKE FILLED INTERIOR CAB, BUT NO AIRBAG DEPLOYED. I WAS GOING ABOUT 60 MPH AND WHEEL WAS COMING AT ME AT AROUND 50-60 MPH. THIS WAS AN ENTIRE STEEL RIM AND TIRE FROM AN SUV.

• 12/03/2019· SERVICE BRAKES

  SAFETY RECALL CALIBRATION TO VAPOR BRAKE SYSTEM DONE. AFTER RECALL COMPLETED BRAKES WHEN PUMPED MORE THAN 1 TIME THE BRAKE PEDAL RECEDES TO LOWEST LEVEL BEFORE STOPPING AND OTHER INSTANCES BRAKE PEDAL ONLY COMPRESSES DOWN SLIGHTLY WITH INCREASED EFFORT TO STOP. A LOAD SQUEAKING NOISE IS ASSOCIATED WITH BRAKE PEDAL GOING DOWN FAR TO FLOORBOARD. BEFORE RECALIBRATION OF VAPOR SYSTEM PER RECALL NOTICE THIS WAS NOT AS FREQUENT A PROBLEM. CHEVROLET DEALERSHIP IS NOT ACKNOWLEDGING OR REPRODUCING THIS ABSENT PROBLEM. THEY REFUSE TO ASSIST FURTHER AS PER CEVROLET CUSTOMER SUPPORT THEY WILL NOT REPAIR UNLESS THEY DRIVE AND FIND PROBLEM. THEY DIAGNOSED IT AS NO PROBLEM THE VEHICLE IS IN MOTION COMING TO A HOPEFUL STOP WHEN PROBLEM OCCURS

• 12/03/2017· STRUCTURE

  THE PAINT IS CHIPPING IT HAS 4500 MILES ON IT NEVER DROVE ON A GRAVEL ROAD AND HAS CHIPS ON THE HOOD BOTH SIDES REAR FENDER IN FRONT OF WHEELS 61,000 DOLLAR TRUCK VERY DISAPPOINTING.

• 12/01/2022· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. There were no warnings that this system was going to activate, it simply came on. The system had plenty of fluid but it appears the DEF heater failed. A vehicle should have an override for life and safety matters. Vehicle is going to a diesel mechanic for service now.

• 12/01/2017· EXTERIOR LIGHTING

  WHILE UTILIZING THE HIGH BEAM FUNCTION OF THE PROJECTION LIGHTING SHAKE OR RATTLE WHEN TRAVELING OVER BUMPS ON THE ROAD CAUSING A FLICKERING AFFECT OF THE LIGHTS. I HAVE HAD THE ENTIRE HEADLIGHT ASSEMBLY REPLACED AND THE DEFECT IS STILL PRESENT. I HAVE DRIVEN TWO 2017 AND ONE 2018 SILVERADO PICKUPS AND THE DEFECT WAS ALSO PRESENT. THIS DEFECT IS VERY DISTRACTING DURING NIGHTTIME DRIVING AND POSES A SAFETY RISK DURING NORMAL VEHICLE OPERATIONS.

• 12/01/2017· UNKNOWN OR OTHER

  SUNROOF SELF EXPLODED

• 11/30/2018· ELECTRONIC STABILITY CONTROL (ESC)

  THIS MORNING I WAS DRIVING TO WORK. STABILTRAK ERROR MESSAGE CAME ON MY HUD. CLUSTER AND DASHBOARD LIGHTS FLASHED OFF. STOPPED. EVERYTHING FLASHED BACK ON AND RADIO PRESETS WERE ALL GONE. NOT SURE IF THIS WILL CONTINUE TO KEEP HAPPENING OR IF IT IS A FROZEN SENSOR, SINCE IT HAS BEEN BELOW 32 DEGREES HERE.

• 11/29/2019· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO BRAKE IMMEDIATELY. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES ON THE SCENE; HOWEVER, THE CONTACT MENTIONED THAT THE OTHER DRIVER COMPLAINED OF BACK PAINS AFTERWARDS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE BODY REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

• 11/28/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE STATIONARY, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO URKA AUTO SALES IN LUDINGTON, MICHIGAN WHERE IT WAS DIAGNOSED THAT RODENTS HAD EATEN THROUGH THE WIRING HARNESS, A MAIN GROUND WIRE, AND THE FRONT WHEEL SPEED SENSORS. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE FRONT WHEEL SPEED SENSORS, TWO WIRING HARNESSES, AND A MAIN GROUND WIRE UNDER THE HOOD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,822.

• 11/26/2019· SERVICE BRAKES

  I WAS AT A RED LIGHT HOLDING THE BRAKE PEDAL, SUDDENLY IT BECAME REALLY HARD TO PRESS AND THE BRAKING WAS LIMITED. TRIED PUMPING THE BRAKE PEDAL A FEW TIMES BUT PROBLEM PERSISTED. LIGHT TURNED GREEN FINALLY AND CAUTIOUSLY I GAVE IT A LITTLE GAS AND STEPPED ON BRAKE PEDAL TO SEE IF I WAS GOING TO HAVE TO RESORT TO A PLAN B. SEEMED TO WORK ONCE I GOT MOVING BUT DEFINITELY NOT NORMAL

• 11/26/2018· SERVICE BRAKES

  BRAKES BECOME STIFF AND INOPERABLE AT LOW SPEEDS AFTER 2-3 PUMPS

• 11/18/2021· EQUIPMENT

  The contact owns a 2017 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

• 11/18/2021· STRUCTURE

  On 09/30/2020, I purchase a used 2017 Chevrolet 2500HD work truck. Since the day I started driving, I been replacing tires every 2-3 months. I was told by different people, it’s normal because of weight. I took the truck to, suspension specialist, he said it was axle and wanted to charge 4000, didn’t have that money and decided to change tires, instead. I called dealer and explain, he said that maybe I cause it. This people are no help. Today, 11/18/2021- 5:18 pm, the center of the truck, between cab and rear bed, is sunken, it looks like the body frame got bent. It’s bad. I call dealer and spoke to Mr. Arbi, he said there’s nothing he can do and it’s my problem. I’m not going to start arguing and just told him thank you and decide to report him. When I bought it, I was told it was on a minor accident, nothing major. I don’t think so. I’m no expert, and I can see the body frame, bent. This dealer got me upset, just thinking that I’m stuck with this problem, and now I need to figure out how to fix, is the body frame. Please, help me, advise, what can I do, since I finance this truck. I, can’t drive it, I need to tow. I wish I can send picture. Thank you, any information will be appreciated. Miles when I bought, approx. 75000+. Miles today 11/18/2021. 143764

• 11/15/2021· ELECTRICAL SYSTEM

  I recently began getting “service trailer brakes” on my screen. This only occurs when towing trailers and not a single trailer. These trailer do not cause the alarm on similar vehicles either. I took it to the shop who didn’t look at my vehicle for a week. During this time my cell booster was plugged in the whole time, which drained the battery. The tech called and said it was a low voltage issue. I told him to disconnect the cell booster and charge the battery. He did and no more low voltage. Then he stated that there was no problem with the trailer brakes. I asked how that system was tested and he said they didn’t ave a way to test it. Hmmm. There are number of these complaints all over the internet with the same “code” and GM is not able to, and unwilling to diagnose it and correct it.

• 11/15/2018· SERVICE BRAKES

  DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES

• 11/14/2019· POWER TRAIN,VEHICLE SPEED CONTROL

  I'VE NOTICED SINCE THE FIRST MONTH OF OWNER SHIP BACK IN 2018, THAT SOMETHING WAS WRONG WITH MY TRANSMISSION. I OWN A 2017 CHEVY SILVERADO WITH THE 8 SPEED TRANSMISSION. NOT ONLY HAD IT BEEN DISCOURAGING, IT'S DISTURBING, AND POSSIBLY EVEN UNSAFE. FROM 1ST TO 2ND GEAR THERE IS A HARD SHIFT IN THE TRANSMISSION. AND THE SAME PROBLEM IS FROM 2ND TO 1ST GEAR. THE VEHICLE MAKES A LOUD CLUNK AND IT JERKS SIMULTANEOUSLY. THE FACT I SPENT $50,000 ON THIS TRUCK BRAND NEW AND HAVE GOT NOWHERE WITH THE PROBLEM IS OUTRAGEOUS. I ALWAYS BELIEVE IT IS A SAFETY CONCERN, BECAUSE THE VEHICLE WILL MOVE IT RADICALLY. WHEN I BROUGHT IT TO MY DEALERSHIP THEY SAID IT WAS 'LEFT IN 4 WHEEL DRIVE' RIDICULOUS LIES. AND IF THAT WAS THE CASE WHY DID THEY 'UPDATE THE TRANSMISSION COMPUTER.' REGARDLESS, ALL OF THESE PROBLEMS FROM GM HAVE BEEN SWEPT UNDER THE RUG. THE PROBLEM HAS NEVER STOPPED. I'VE GOTTEN REPLIES FROM SERVICE REPRESENTATIVES AT THE DEALERSHIP SAYING 'THEY ALL DO THAT' OR 'IT'S FINE' SO TIRED OF GETTING NOWHERE. GM SHOULD BE REPLACING EVERY SINGLE 8 SPEED TRANSMISSION. I AM WORRIED THAT MY TRANSMISSION WILL FAIL AT ANY TIME. NEW VEHICLES SHOULD NOT DRIVE LIKE THIS.

• 11/14/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS TURNED IN THE IGNITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO STADIUM CHEVROLET BUICK GMC CADILLAC (330-277-4144, LOCATED AT 292 W STATE ST, SALEM, OH 44460) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

• 11/14/2019· POWER TRAIN

  TRANSMISSION IS CONSTANTLY JERKING AND HARD SHIFTING. IT ALSO LAGS WHEN TRYING TO ACCELERATE. TRIED TO GET IT LOOKED AT UNDER WARRANTY AND WAS TOLD "WELCOME TO THE FUTURE" BY THE DEALERSHIP. THEY WOULDN'T EVEN DRIVE OR LOOK AT IT. FEELS LIKE I'VE BEEN RIPPED OFF, WHY EVEN OFFER WARRANTIES?

• 11/13/2018· ENGINE

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO HYBRID. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE SHOOK, AND THE ENGINE SEIZED. THE VEHICLE WAS SERVICED AT COUGHLIN AUTOMOTIVE (255 LAFAYETTE ST, LONDON, OH 43140, 740-852-1122) WHERE IT WAS DIAGNOSED THAT THE HYBRID ENGINE FAILED. THE VEHICLE WAS REPAIRED, BUT THE ENGINE CONTINUED TO SEIZE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,090.

• 11/12/2019· ENGINE

  THE ENGINE BLOCK HEATER CORD WAS RECALLED ON MY 2017 CHEVY DURAMAX DIESEL. I BROUGHT MY TRUCK TO MY LOCAL DEALERSHIP ON AUGUST 21, 2019 FOR THE RECALL AND THE CORD WAS SIMPLY CUT OFF. AT THAT TIME THERE WAS NOT A REMEDY FOR THE RECALL. I CALLED CHEVROLET CUSTOMER ASSISTANCE TODAY, NOVEMBER 12, 2019, TO CHECK ON THIS RECALL AS THE TEMPERATURE IN KANSAS IS BECOMING VERY COLD AND I AM NEEDING THE ENGINE BLOCK HEATER. I SPOKE WITH SABRINA AND HER SUPERVISOR MICHAEL WHO BOTH INFORMED ME THE NEW ENGINE BLOCK HEATER CORD HAS BEEN RELEASED TO COLD WEATHER STATES, NOT KANSAS. THE ONLY WAY FOR ME TO GET THE CORD FOR MY TRUCK WOULD BE TO DRIVE TO COLORADO, THE CLOSEST STATE TO KANSAS THAT THE CORD HAS BEEN RELEASED TO. COLORADO IS OVER 8 HOURS FROM ME, NOT TO MENTION THE TEMPERATURE IS CURRENTLY COLDER IN KANSAS THAN COLORADO. THIS IS JUST VERY FRUSTRATING, I PAID FOR THE ENGINE BLOCK HEATER ON MY TRUCK SO I CAN USE IT. I GOT NOTICE OF THIS RECALL IN MAY OF 2019, NOW IT'S NOVEMBER WITH VERY COLD WEATHER AND THE ISSUE HAS NOT BEEN RESOLVED.

• 11/09/2020· POWER TRAIN,ENGINE

  I WAS STOPPED AT A STOPLIGHT, WHEN THE LIGHT TURNED GREEN, I LET OFF THE BRAKE AND THE TRUCK TOOK OFF AT FULL THROTTLE. I NEVER EVEN HAD TIME TO TOUCH THE GAS PEDAL, IT WENT FROM 0 TO 60 IN LESS THAN 1/2 A BLOCK. I THOUGHT IT MAY HAVE BEEN A CRUISE CONTROL ISSUE AND TRIED SEVERAL TIMES TO TURN IT OFF, BUT DIDN'T SLOW DOWN ONE BIT. WHEN WE GOT OUT OF TOWN, I LET OFF THE BRAKES AND IT CONTINUED TO GAIN SPEED UNTIL WE HIT 75 MPH. I AGAIN ENGAGED THE BRAKES, TURNED A CORNER TO GET OFF THE ROAD, AND WHEN I TURNED, THE TRUCK WENT BACK TO NORMAL. IT WAS LIKE A SWITCH WAS TURNED OFF. THE ENTIRE INCIDENT LASTED ABOUT 5 MINUTES, BUT IF WE HAD SNOW OR ICE ON THE ROAD AS IS USUAL THIS TIME OF YEAR, IT SURELY WOULD HAVE RESULTED IN A SERIOUS ACCIDENT.

• 11/07/2017· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF THE CONTACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT NOTICED A CHEMICAL ODOR IN THE VEHICLE AND A FOG-LIKE SUBSTANCE IN THE CABIN AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, AND ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A DEALER WAS NOT MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.

• 11/01/2022· POWER TRAIN

  At about 62,000 miles the vehicle check engine light came on with codes P0700 and P0741, the RPMs go up as you accelerate but will not shift unless you let off the gas pedal. Reaching 5-6000 RPMs. Had mechanic drop transmission pan no metal found. Reading several TSBs on this issue the transmission should be recalled. Also when towing camper there was some electrical issues when the trailer was contacted the truck would not recognize trailer connected, had to shut the truck off for few minutes and restart to recognize the connection. Truck also lost power when trailer was connected and ran very sluggish, also experienced the shifting issues.

• 10/28/2020· AIR BAGSCrash

  MY TRUCK WENT OFF THE ROAD I STRUCK A TREE IN EXCESS OF 20+ MILES AN HOUR TOTALED THE TRUCK AND NO AIRBAG DEPLOYED ALMOST KILLING ME NOW I HAVE FACIAL RECONSTRUCTION AND 6 HERNIATED DISKS WHICH MAY KEEP ME FROM EVER WORKING AGAIN

• 10/28/2019· SERVICE BRAKES

  VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.

• 10/27/2021· AIR BAGSCrash

  The contact owns a 2017 Chevrolet Silverado. The contact stated that while her husband was driving at 70 mph, he hit a deer. Only the trim of the side curtain air bags deployed with a powder substance released from the air bags. The driver and passenger-side air bags did not deploy upon impact. No injury was sustained. A police report was filed. The vehicle was towed to a tow yard. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

• 10/27/2019· SERVICE BRAKES

  2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645

• 10/26/2017· AIR BAGS

  MY AIRBAG LIGHT HAS BEEN ON FOR 2 YEARS. THE DEALER WANTS $100.00 JUST TO LOOK AT IT. I DONT HAVE FUNDS SO I HAVE BEEN CHECKING FOR THE RECALL TO BE SURE. I WAS SENT A NOTICE FROM TK HOLDINGS INC. AND HAVE FILLED OUT A CLAIM BUT STILL DONT KNOW IF I QUALIFY. IT SHOWED ON ONE WEBSITE THAT THERE IS A RECALL SO I WOULD RATHER BE SAFE THAN SORRY NOT TO GO THE FULL ROUTE AND BE SURE MY TRUCK'S AIRBAG IS SAFE.

• 10/24/2019· UNKNOWN OR OTHER

  POPPING NOISE COMING FROM REAR OF TRUCK. TRUCK HAS SLACK IN REAR AXCEL CAUSING POPPING NOISE

• 10/24/2019· SERVICE BRAKES

  SAME ISSUE AS CURRENT RECALL ON 1500 SERIES TRUCKS BUT NOT ON THE 2500 SERIES (WHICH MINE IS). PEDAL NOW VERY SPONGY, HAVE TO PUMP THEM TO GET ADEQUATE BRAKING. THIS OCCURS AT HIGHWAY SPEEDS AND LOCAL DRIVING. PANIC STOPS REQUIRE ENGAGING THE PARKING BRAKE TO PREVENT A CRASH. HAVE HAD IT IN TWICE FOR SERVICE BUT ALL THEY ARE TRYING TO DO IS REPROGRAM. THERE ARE OTHER ISSUES WITH THE VACUMN PUMP, HYDROBOOST, MASTER CYLINDER WHICH THEY ARE APPARENTLY UNWILLING TO ADDRESS. WHY THE 2500 AND 3500 TRUCKS WERE NOT INCLUDED IN THE RECALL IS THE QUESTION OF THE DAY. I AM NOT DRIVING THE TRUCK ANY MORE THAN NECESSARY AS IT IS UNSAFE. THIS COMPLAINT IS A MATTER OF RECORD OF THE ISSUE.

• 10/22/2023· FUEL/PROPULSION SYSTEM

  The capless fuel filler has failed. The door is stuck halfway open. This is a fire hazard if the truck were in an accident. My son has the same year model truck. Same exact specifications just a different color and hus has also failed. This should be recalled immediately because it's a fire hazard not to mention the emissions of the vehicle.this picture is looking straight down on the filler you can see it is not closed.

• 10/22/2018· EXTERIOR LIGHTING

  DURING NIGHT HOURS ONLY, THE BACKUP CAMERA IS SO BRIGHT (INSIDE THE CAB) IT IS HARD TO NAVIGATE WHEN BACKING. YOU CAN NOT SEE YOUR MIRRORS. I ALMOST RAN A KID OVER ONCE AND I ALMOST HIT A PARKED CAR. THERE IS NO DIMMER FOR THE BRIGHTNESS ON THE DISPLAY.

• 10/21/2019· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.

• 10/21/2019· FUEL/PROPULSION SYSTEM

  ALL FUEL INJECTORS IN "BANK 1" BECAME FAULTY AND NEED REPLACING IMMEDIATELY WITH LITTLE TO NO WARNING OF ISSUES. CHECK ENGINE LIGHT CAME ON AFTER MULTIPLE INJECTORS BECAME FAULTY. CHECK ENGINE LIGHT CAME ON WHILE TRAVELING ON A STRAIGHT ROAD AFTER 2 MINUTES OF HIGHWAY TRAVEL GOING 70 MPH. *LN CONSUMER STATED I'D LIKE TO ADD THE FOLLOWING INFORMATION TO MY REPORT. AFTER LOOKING FURTHER ON THE NHTSA WEBSITE, I CAME ACROSS INFORMATION IN THE 'MANUFACTURER COMMUNICATIONS' SECTION OF THE WEBSITE PERTAINING TO 2017 CHEVROLET SILVERADO 1500'S. THE NHTSA ID NUMBER IS 10163854, AND MANUFACTURER COMMUNICATION NUMBER IS N182198000. IN THIS LETTER IT EXPLAINS ISSUES WITH BANK 1 FUEL INJECTORS, AND WHAT I EXPERIENCED WITH MY PICKUP. UNDER THE 'CONDITIONS' SECTION OF THIS LETTER, PAGE 1, MY VEHICLE MEETS ALL THE CONDITIONS ASIDE FROM LIVING IN WYOMING AND NOT ONE OF THE 13 STATES LISTED. MY PICKUP IS A 2017 CHEVROLET SILVERADO WITH A 5.3L ENGINE, THE MALFUNCTION INDICATOR LAMP ILLUMINATED, I TOOK MY VEHICLE TO GARVIN MOTORS IN POWELL, WY, AND THEY SAID A DIAGNOSTIC TROUBLE CODE RETURNED WITH FUEL TO AIR RATIO ISSUE IN BANK 1. UPON FURTHER DIAGNOSTICS IT WAS REVILED THE FUEL INJECTORS NEED REPLACING IN BANK 1, JUST AS STATED IN THIS LETTER FROM GM. I HAVE BEEN IN CONTACT WITH TWO GM DEALERS IN THE AREA, AND I HAVE BEEN QUOTED TWO PRICES TO REPLACE PARTS LISTED ON THIS DOCUMENT FROM GM. I HAVE ALSO REACHED OUT TO GM, AND THEY SAID THEY WILL RESEARCH THIS LETTER MORE AND GET BACK WITH ME. I AM NOW TWO WEEKS WITHOUT A VEHICLE WHILE THE DEALERSHIP IS DEMANDING I MAKE A DECISION TO HAVE REPAIRS DONE, HOW I WILL BE ABLE TO PAY FOR REPAIRS UPON COMPLETION, AND GM CUSTOMER SUPPORT WILL NOT TAKE MY CALLS WITH TELLING ME THEY WILL BE CALLED BACK. I HAVE SPOKEN TO GM THREE TIMES ABOUT THIS WITH EACH TIME STATING THEY NEED TO LOOK INTO THE MATTER FURTHER. DENNY MENHOLT DEALERSHIP LOCATED IN CODY, WY, CURRENTLY HAS MY PICKUP WITH NO REPAIRS STARTED AT THIS TIME. *JB

• 10/17/2024· POWER TRAIN

  The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when driving at various speeds, there were rattling and vibrating sensations coming from the vehicle. In addition, when driving at low speeds there was a thumping noise emitting from the vehicle. The vehicle was taken to the dealer who diagnosed the transmission needed to be reprogrammed. The vehicle was repaired however the failure persisted. The vehicle was returned to the dealer who reprogrammed and drained the transmission fluid. The dealer informed the contact that when draining the transmission, metal shavings were discovered and that it was common. The failure persisted. The vehicle was taken to a transmission auto body where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed there was no recall and the repair was not covered under warranty due to being passed the year allowed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 10,000.

• 10/17/2019· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A NEARBY COLLISION CENTER AND THE OTHER VEHICLE WAS ABLE TO BE DRIVEN AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 42,000.

• 10/16/2019· ENGINE

  TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ELKLAND CHEVROLET (505 E MAIN ST, ELKLAND, PA 16920, 814) 258-1071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

• 10/14/2019· ENGINE

  LOW COOLANT WARNING MESSAGE, THIS IS A PROBLEM WITH 2015-2019 CHEVROLET 2500 HD VEHICLES. THEY HAVE A BULLETIN TO CORRECT TO ELIMINATE, BUT DOES NOT WORK. PROBLEM WAS ADDRESSED AT 23213 MILES 7/23/2018, AND NOW AGAIN AT JUST UNDER 60,000 MILES SEPTEMBER 2019. PER CHEVROLET WARRANTY, THE AFFECTED PARTS SHOULD BE COVERED UNDER THE ENGINE EMISSION WARRANTY FOR 8 YEARS 80,000 MILES. CHEVROLET WARRANTY CLAIMING THIS COOLANT SENSOR IS COVERED BY THE 36,000 MILE BUMPER TO BUMPER WARRANTY. THIS ERROR MESSAGE COMES ON REPEATEDILY AN MAKES YOU HAVE TO STOP AND CHECK COOLANT LEVEL, WHICH IS OK, BUT MUST BE CHECKED. SENSOR IS BAD AND CHEVROLET WILL NOT COVER UNDER THE STATED WARRANTY AND STATES REPAIRS ARE IN EXCESS OF $600.00. I HAVE LEFT MESSAGES FOR A SUPERVISOR TO CALL ME, TO NO AVAIL. THE PROBLEM IS SO WIDE SPREAD, PARTS ARE ON NATIONAL BACK ORDER AND CHEVROLET IS AWARE OF THIS. I PERSONALLY BELIEVE THEY ARE TRYING TO AVOID A RECALL AND CONTROL THEIR FINANCIAL EXPOSURE BY TELLING CUSTOMERS THIS PART IS NOT COVERED UNDER THE CORRECT PORTION OF THEIR WARRANTY. THIS STARTED IN JULY 23, 2018 THROUGH CURRENT. COPIES OF WARRANTY INFORMATION WILL BE ATTACHED AS WELL AS PHOTO OF WARNING MESSAGE. THIS IS A CONSUMER EMERGENCY, MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM.

• 10/12/2023· POWER TRAINFire

  The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

• 10/11/2023· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at various speeds, the vehicle shut off and the entire instrument panel started flickering. In addition, the wheel would independently turn itself. The ABS warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.

• 10/11/2018· ELECTRICAL SYSTEM

  THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.

• 10/09/2019· POWER TRAIN

  TRANSMISSION SHUDDER AT SPEED. HARD SHIFTS AT SLOW SPEED. APPEARS TO BE WELL DOCUMENTED ACROSS THIS SITE AND OTHER FORUMS. IT APPEARS THE OIL USED IN THE TRANSMISSIONS WAS DEFECTIVE (PER CHEVY) . TSB - 16-NA-175 AND TSB 18-NA-355. HOPEFULLY ADDING TO THE LONG LIST OF COMPLAINTS HELPS GET CHEVY TO ISSUE A "RECALL" OR SOMETHING SIMILAR TO RESOLVE THE ISSUE WITH THE FLUSH PROCEDURES OR SIMILAR FIXES.

• 10/04/2019· POWER TRAIN

  HARD DOWNSHIFTING WHEN GOING DOWN HILLS AT SLOW SPEED. JERKING AND CLUNKING NOISE, AND RPM GOES UP AND SOUNDS LIKE GEARS ARE GRINDING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. IT HAPPENS EVERY TIME I AM GOING DOWN A HILL WITH THE BREAKS APPLIED AND GOING AT A SLOW SPEED. THE TRUCK JERKED SO BAD THAT THE SEAT BELT LOCKED.