2017 BMW 3 Series

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2016· UNKNOWN OR OTHER,ENGINE

  I WAS DRIVING THE CAR WITH TWO PASSENGERS AND THE CAR SUDDENLY BECAME TOTALLY UNRESPONSIVE. I MANAGED TO COAST TO THE SHOULDER OF THE ROAD ON A VERY BUSY STREET. I CONTACTED BMW AND REPORTED THE PROBLEM. THE YELLOW ENGINE LIGHT WAS ON AND IT WAS STUCK IN PARK. I COULD NOT GET IT TO GO INTO REVERSE OR DRIVE. I TURNED THE CAR OFF AND ON TO NO AVAIL. THIS IS THE SECOND TIME THIS HAS HAPPENED. AFTER ABOUT 15 MIN THE CAR STARTED AND I MANAGED TO DRIVE TO MY HOUSE WHICH WAS CLOSE TO WHERE IT DIED ON THE ROAD. A TOW TRUCK IS ON ITS WAY TO BRING IT TO FLEMINGTON BMW. I REPORTED THE INCIDENT AT APPROXIMATELY 5:05 PM TO BMW CUSTOMER RELATIONS (TAWNY) WHO PROVIDED ME WITH YOUR WEBSITE. THE FIRST TIME THE CAR WAS BROUGHT INTO SERVICE THEY COULD NOT FIND ANY FAULT CODES WITH THE CAR AND THEY TOLD ME THAT IT WAS FUNCTIONALLY FINE. THEY ASKED IF I MIGHT HAVE ACCIDENTALLY TURNED THE CAR OFF WHILE DRIVING. BMW TOWED THE CAR TO THE DEALER AFTER THE FIRST INCIDENT. I DO NOT REMEMBER THE EXACT DATE BUT THIS COULD BE DETERMINED THROUGH ROAD SIDE ASSISTANCE. I TOLD BMW THAT THE CAR IS DANGEROUS AND I WOULD NOT DRIVE IT UNLESS THEY CAN DETERMINE WITH CERTAINTY WHAT IS WRONG. HAD I BEEN UNABLE TO COAST TO THE SIDE OF THE ROAD, THIS COULD HAVE RESULTED IN A LIFE THREATENING SITUATION. THE CAR WAS IN MOTION ON BOTH INSTANCES WHEN IT BECAME TOTALLY UNRESPONSIVE. ONCE AGAIN, THE CAR WAS IN PARK AND COULD NOT BE MOVED INTO REVERSE OR DRIVE FOR APPROXIMATELY 15 MIN BEFORE IT STARTED UP AGAIN.

• 12/27/2023· ENGINE

  Coolant Leak from oil filter housing caused a major repair. The Car has about 109,000 miles. Parked it after work on a Thursday went to drive it to a family dinner Friday, i turned the car on and immediately get a low coolant light. I drove 2 miles down the road, Suddenly the coolant started pouring out and the coolant light comes on again, i return home and have to take my girlfriends car. On the invoice it states, “entire oil filter housing part was replaced”, the plastic used to seal in the coolant had either been destroyed or broken off, not a gasket but a piece from the oil filter housing part. The dealer charged $4500 for the repairs, which they said were “optional” but the engine couldn’t hold coolant. This item is not on the recommended service list, as it’s not an item listed for “wear and tear” However the B48/58 engines are so new that finding enough over 100K miles is not easy to replicate the issue, although message boards have recently discovered this issue occurring with more regularity. Please investigate and help consumers who potentially could be left stranded by this defect.

• 12/25/2022· UNKNOWN OR OTHER,ENGINE

  out of nowhere with only 1 day warning car requested coolant refill. After refill within 10 minutes car engine ran hot and completely stopped on the expressway. I’ve read hundreds of reviews online and youtube where this exact same thing has happened to others with this same car.

• 12/15/2023· FUEL/PROPULSION SYSTEM

  Cracked fuel tank. Smells of gasoline when the tank is full but the odor goes away once the fuel level gets below 3/4-1/2 a tank. Here is a walk around video of when my car was in for this issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/13/2022· ENGINE

  The contact owns a 2017 BMW 330I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that an unknown rubber hose needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the coolant light was illuminated. The contact stated that the oil housing base was replaced; however, a week later, the vehicle started to overheat. The vehicle was taken back to the dealer where it was diagnosed that the engine failed, and the cylinder and head gaskets needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 55,000.

• 12/06/2024· ENGINE

  The vehicle had a recall on the engine coolant valve line which was taken care of by BMW dealership on November 1, 2024. In less than a month later, an issue has been noted of coolant leak which caused the engine to overheat causing a safety issue on the road while driving my kids to school. The service manager advised that the issue is not part of the open recall that was already done on November 1st. How can a recall for the same concern of coolant leak and engine over heat cover only one hose where the issue could be related to another hose connection?

• 12/06/2021· ELECTRICAL SYSTEM

  2017 BMW 340I. CONSUMER WRITES IN REGARDS TO MILEAGE DISCREPANCY. THE CONSUMER STATED THE COMPANY OFFLEASEONLY WAS RUNNING A SCAM, WHERE THEY ADVERTISE LOW MILEAGE CARS WHEN IN ACTUALLY THE MILEAGE IS CONSIDERABLY HIGHER.

• 11/26/2024· ENGINE

  On yesterday i went to the Bmw dealership for service. once i got there i reported that i been smelling a burning smell coming from underneath the hood. well the technician can back and reported i have 3 leaks. i was told i needed to replaced EG58 Gasket oil Filter housing, EN17 cylinder head cover Gasket. i need to know if my 2017 Bmw 320i have a Recall on this matter. i believe in 2022 from what i read today.

• 11/24/2021· POWER TRAIN,ELECTRICAL SYSTEM

  Car won’t start, I brought a new battery and still won’t start. No electricity running through the car at all. I haven’t even had it a year yet. 44,000 miles on it!

• 11/19/2022· ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

  During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.

• 11/04/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I received a warning on the dashboard that the tires needed inflating and that I should not drive the car over 80 miles per hour. When this happened the communication system on the car failed. I could not use the telephone or the direction feature. I do not know if other parts of the car also failed. When the tires were re inflated, these other features returned. This has happened twice. (In addition the tires needed reinflating on one or two other times.) BMW offers a courtesy service to reinflate the tires so that they don't maintain a record of the problem and they are unable to add a note to their service record to document the problem. (BMW San Francisco).

• 10/28/2024· ENGINE

  This is my second BMW 3 series. Both of my BMW 3 series have flaws in cooling system. Within 7-year of purchase, it has more than 7 leaking issues. In 2019, it has water pump issue In 2020 it has evaporative emissions vent purge valve issue In 2022, it has cooling system hoses leaks In 2023, it has cylinder head leak In 2024, it has coolant leaks, oil filter leaks, and front struts leaks. All these are related to a failed cooling system and overheating engine.

• 10/18/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  WHILE THE CAR WAS PLUGGED IN OVERNIGHT IN THE GARAGE, (IT IS A HYBRID), A TERRIBLE ODOR WAS RELEASED AND CARBON MONOXIDE WAS DETECTED. FIRE DEPARTMENT WAS CALLED TWICE (THIS OCCURRED TWO NIGHTS IN A ROW) AND DETECTED HIGH LEVELS OF CO FROM INSIDE THE CAR AND FROM THE HOOD. WE NEEDED TO EVACUATE THE HOUSE EACH TIME. GAS COMPANY AND PLUMBER CONFIRMED THERE WAS NO OTHER ISSUES IN GARAGE. UPON REMOVAL OF THE CAR, ISSUES NO LONGER PERSIST. BMW CANNOT FIND ANYTHING WRONG WITH THE CAR, BUT I REFUSE TO TAKE THE CAR BACK, GIVEN SAFETY FOR MY FAMILY. THE VEHICLE WAS PARKED, TURNED OFF, LOCKED, AND CHARGING OVERNIGHT.

• 10/17/2018· TIRES,WHEELS

  I'M LEASING BMW 330E. IN NOVEMBER 2017 I BROUGHT IT WITH 5,800 MILES FOR MAINTENANCE TO THE WEATHERFORD BMW; WAS ADVISED TREAD OF REAR SET OF TIRES IS DANGEROUSLY SHALLOW, UNDER 5 MM. THEY ALSO TOLD ME THAT FRONT SET IS STILL OK WITH 6 MM, BUT SOON NEEND TO BE ALSO REPLACED. I CONTACTED THE BMW NA, OFFERED A 50% DISCOUNT ON A SET OF NEW TIRES. THIS OCTOBER 2018 AT 2ND SERVICE SERVICE I WAS ADVISED THAT THE THREAD NOW ON THE REAR SET IS UNDER 3 MM AND PRESENTS A SAFETY HAZARD TO CONTINUE TO OPERATE. THE FRONT SET OF TIRES HAS ONLY 4 MM REMAINING THREAD. THE VEHICLE HAS ONLY 11,250 MILES ON THE ODOMETER. WHEN I CALLED THE BMA NA ABOUT THEIR LAST YEAR OFFER, I WAS TOLD THAT THEY HAVE "TAKEN THE OFFER OFF THE TABLE". BMW BILL FOR THE NEW 2 TIRE SET WITH BALANCING AND ALLIGNMENT AT $1,006.60 IS ATTACHED TO THIS EMAIL. THESE ARE RUN-FLAT CONTINENTAL CONTIPROCONTACT TIRES. THE CONTINENTAL TIRES COMPANY HAS RESPONDED TO MY ONLINE INQUIRY WITH THE ANSWER THAT THE ORIGINAL TIRES ON THE NEW CARS HAVE NO TREADWEAR WARRANTY, BUT THE REPLACEMENT OF THE SAME NEW TIRES DOES COME WITH A 40,000 MILES TREADWEAR WARRANTY. BMW SERVICE CHARGES $500- PLUS PER TIRE FOR REPLACENT, INCLUDING THE BALANCING, ALLIGNMENT AND TAX. SINCE THE AVERAGE MILEAGE IN THE USA PER CAR DRIVEN IS ABOUNT 12,000 MILES ANNUALLY AND THE BMW VEHICLES OWNERS, OR A LESSEES ARE SUPPOSED TO CHANGE IT AFTER JUST 12,000 BECAUSE THE NEW TIRES ARE WORN AND HAVE NO FACTORY, OR TIRE MANUFACTURER'S WARRANTY, THAT MEANS THAT THE ANNUAL COST FOR TIRES OF ONE BMW VEHICLE IS $2,000-. THAT IS UNACCEPTIBLE AND IS A DECEIVING PRACTICE. I SUSPECT THAT BMW FACTORY IN GERMANY PURPOSELY EQUIPPING THEIR NEW VEHCILES WITH SUBSTANDARD QUALITY UNWARRANTED CONTINENTAL RUN-FLAT TIRES TO WRECK ON UNSUSPECTING USA CONSUMERS THE COST OF ANNUAL REPLACEMENT WORTH OF $2,0000- PLUS ANNUALLY, OR $500- PLUS PER TIRE. PLEASE INVESTIGATE.

• 10/15/2019· UNKNOWN OR OTHER

  DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH. SUNROOF AND SHADE WERE BOTH CLOSED. I WAS ACCELERATING SLOWLY. HEARD A SUDDEN, VERY LOUD POP AND GLASS BEGAN TO ENTER THROUGH THE SHADE VENTING AREA. A LARGE PORTION OF GLASS (PROBABLY 1/3 - 1/2) DISLODGED FROM THE AREA, SCRAPED THE BACK OF THE CAR AND LAUNCHED ONTO THE HIGHWAY BEHIND ME. THIS COULD HAVE EASILY CAUSED A MAJOR ACCIDENT FOR MYSELF AND OTHERS BEHIND ME, MUCH LIKE ICE WOULD IF RELEASED FROM THE HOOD OF A MOVING CA.. I WAS ABLE TO PULL OVER AND EVALUATE THE DAMAGE. THE SUNROOF APPEARED TO HAVE BUCKLED AND BLOWN OUT, AS THE SHARDS OF GLASS WERE POINTED OUTWARD FROM THE CAR. DEALERSHIP CLAIMS IT IS AN INSURANCE CLAIM AND NOT UNDER WARRANTY, DESPITE HAVING PURCHASED THE CAR CPO JUST OVER ONE MONTH AGO.

• 10/01/2022· UNKNOWN OR OTHER

  IN MARCH 2022 I WAS DRIVING HOME FROM WORK AND I NOTICED SMOKE COMING FROM UNDER MY HOOD. I WAS ABLE TO MAKE IT TO A MECHANICAL SHOP CLOSE BY. I WAS INFORMED THAT QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD HAD TO BE REPLACED. BMW PART # 17129845173. AS A RESULT OF THIS MALFUNCTION ALL OF THE COOLANT DRAINED FROM THE CAR WHICH CAUSED THE OVERHEATING. IN AUGUST OF 2022 I RECEIVED A LETTER FROM BMW USA THAT STATED "DURING A RECENT QUALITY ANALYSIS IT HAS BEEN DETERMINED THAT THE QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD COULD BREAK RESULTING IN COOLANT LOSS. THE LETTER SAID U SHOLD BRING IT TO MY LOCAL BMW DEALERSHIP TO BE REPLACED FREE OF CHARGE. I BROUGHT IT TO THE DEALER AND THEY REPLACED IT WITH BMW PART # 17129845173 (SAME EXACT PART NUMBER). I ASKED IF I COULD BE REIMBURSED SINCE THIS IS WHAT HAPPENED TO MY CAR. THE SALES ASSOCIATE SAID I HAVE TO GO THOROUGH BMW AMERICA WHO SAID, YES THIS IS THE EXACT SAME PART AND THE CURRENT PROBLEM IS WHAT HAPPENED TO YOU IN MARCH BUT THEY WOULD NOT REIMBURSE ME FOR THE ALMOST 800.00 I PAID TO GET IT FIXED BEFORE I RECEIVED THE RECALL LETTER. THE BMW REPRESENTATIVE THEN PROCEED TO TELL ME " ma’am, let me remind you that you drive a luxury vehicle so next time you have a problem I would suggest pulling over on the side of the road and towing it to a dealer”. I Informed this representative that I was thinking of my safety. I am a single female, in the dark, with my car smoking on the highway and my first instinct was not to pull over on the side of the highway, wait for a tow truck, then find my own ride home from a far away BMW dealership. I HAVE ALL DOCUMENTATION THAT INCLUDES THE INITIAL WORK, THE RECALL LETTER FROM BMW AND THE WORK DONE AT THE BMW DEALERSHIP SHOWING THAT IT WAS THE EXACT SAME PROBLEM. I AM SEEKING REIMBURSEMENT OF THE ORIGINAL WORK AS THIS WAS A KNOWN PROBLEM AND WAS ALERTED BY BMW INDICATING THAT THIS COULD HAPPEN TO VEHICLE AND NEEDD TO BE FIXED.

• 10/01/2021· FUEL/PROPULSION SYSTEM

  High Pressure Fuel Pump started going out on 15 April 2021 while under manufacturer warranty. Took to Moss Motors BMW in Lafayette LA. BMW found High Pressure Fuel pump issue, replaced fuel rail and sensors. Check Engine Light came back on 21 May 2021. Took to BMW of Mobile for inspection. BMW could find no issues and returned car on 5 June 2021. Check Engine Light came back on 5 June 2021 and car stopped function. Had towed to BMW of Mobile. BMW of mobile found metal shavings in Fuel tank, indicative of High Pressure Fuel Pump failure. BMW of Mobile cleaned tank, replaced compensation flow valve, and returned car on 5 July 2021 (now out of manufacturer warranty period). Check Engine Light came back on 22 July 2021. Limped car to Moss Motors in Lafayette, LA. Informed that car has High Pressure fuel pump failure and researching issue. BMW researching issue and as of 1 Oct 2021 still has no resolution.

• 10/01/2018· VISIBILITY/WIPER

  I WAS DRIVING BETWEEN 55-65 MPH ON A TWO LANE HIGHWAY WHEN THE PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. THE MAJORITY OF GLASS BLEW UP AND OUT OF THE CAR, BUT SMALL PIECES WERE FALLING BACK INTO THE CAR. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 66 DEGREES. TRAFFIC WAS MOVING WELL, BUT HEAVY.

• 09/20/2022· ELECTRICAL SYSTEM,ENGINE

  What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant lines How was your safety or the safety of others put at risk? The car would state that it is overheating a month after oil change and fluids replaced Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer confirmed that there is a coolant issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected by the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Engine light, coolant low warning, overheat warning, I am also having issues with car start/stop controls. With my car at 58k miles on it I don’t think the auxiliary battery should be having issues like it does. I read that some starters could be the issue but there is no recall on my vehicle which is in the USA. I have only had the car for 5 months and have significant auxiliary battery issues which ping off a lot of different sensors. They are listed in the photo.

• 09/14/2024· ENGINE

  In November of 2023 I was driving my vehicle on the highway when my vehicle's control panel notified me the engine was over heating and I needed to stop driving the vehicle immediately. All the engine coolant had leaked from my vehicle. I had to pull over on the highway and have my vehicle towed. My mechanic identified the problem as the coolant vent line and made the repair. Total cost was $2,052.16 including the tow. A few months later a message from BMW came up on my vehicle's computer display saying there was an "Important recall or campaign", a service action for the exact repair I paid $2,052.16. They now refuse to reimburse me because it is not labeled a "recall". This issue is widespread and needs to be labeled a recall for consumers. A known defect since 2022 that I was never notified prior to the incident and now they refuse to reimburse me for a know defect in their product. I believe this violates my rights under federal consumer protection laws. Please help the consumers and force BMW to label this safety issue a recall and stop hiding behind their euphemisms

• 09/13/2023· EXTERIOR LIGHTING

  Headlight vertical aim control malfunction, TONS of f series BMWs affected.

• 09/05/2026· ENGINE

  Diesel fuel pump failed while driving on the road. I also own a 2014 328d BMW which was recalled earlier where the diesel fuel pump was replaced by the dealership. While driving on the road, the car unexpectedly turned off in traffic. I managed to get the vehicle off the road and called a tow truck. I contacted my local BMW dealer and informed me my 2017 328d is not under a recall like my 2014 328d was. I then instructed the tow truck driver to take the car to an independent mechanic who specializes on BMWs. The diagnosis is a fail fuel pump.

• 08/27/2026· ENGINE

  Component: Engine Cooling System: Turbocharger Coolant Return Line/Fitting (Part # 11538854735). Defect Summary: The factory turbocharger coolant return line on the B48 engine uses a plastic quick-disconnect fitting and O-ring mechanism positioned directly under the turbo. Extreme thermal cycling causes this plastic to degrade, become brittle, and fail or separate without warning, resulting in immediate, catastrophic drainage of pressurized engine coolant. Failure of Manufacturer Requirements: This component fails basic durability, material safety, and engineering standards for pressurized cooling systems. The design is so fundamentally flawed that authorized factory-trained technicians cannot permanently remedy it using OEM parts; the connection mechanism fails to maintain a pressurized seal under standard operational heat. Freeway Safety Incident: While traveling at high speeds in high-velocity freeway traffic, the fitting failed catastrophically without warning. The sudden coolant loss forced an immediate engine stall/power failure in active lanes. Navigating the powerless vehicle out of the middle of the freeway while surrounding traffic swerved nearly caused a severe, high-speed multi-vehicle collision. Inadequate Remedy & Recurrence: The vehicle was taken to an authorized dealership (BMW of the Woodlands, TX) for repair. However, within one week of dealership service, the new OEM line/O-ring completely disconnected again. This recurring separation completely drains the coolant within days, causing subsequent engine stalls, rendering the car undrivable, and repeatedly placing occupants in extreme danger. Thermal & Fire Hazard: Each failure sprays pressurized coolant onto a hot turbocharger and exhaust manifold, creating immediate risks of blinding smoke, vision obscuration, and engine bay ignition, compounded by thermal risks to the 330e hybrid powertrain battery electronics.

• 08/26/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2017 BMW 330I. The contact stated while driving approximately 70 MPH, the check engine warning light and "Stop Immediately" message was displayed. The contact pulled off the highway and noticed white smoke coming from underneath the hood. The contact safely placed the vehicle in park(P), turned the vehicle off, exited the vehicle, and lifted the hood. The contact stated that a large amount of white smoke was coming from the engine. The contact had the vehicle towed to an independent mechanic who diagnosed that the expansion tank hose had ruptured. The expansion tank hose was replaced. The vehicle was repaired. The contact received a technical service repair notice from the manufacturer after the failure had occurred which had detailed information about the failure of the expansion tank hose and to set an appointment with a dealer as soon as possible. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

• 08/20/2024· UNKNOWN OR OTHER,ENGINE

  I’m not sure why my car was not apart of this water pump recall. I was driving without any warning my car started stalling and then completely stopped on me. I had to pay for a new water pump due to this. I thought that was was strange as I have always be up on all maintenance for my car. My car was in top notch condition and this occurred from no where. Thank God I was not hit.; but this did cause me a lot of hassle and money. I am asking BMW to refund me for my time lost and money spent. My car should be among BMW recall. Please add this car model to the recall and refund me my money.

• 08/16/2021· UNKNOWN OR OTHER

  Damaged heat exchanger from debris/rocks getting through grill of car. Now A/C SYSTEM IS BLOWING WARM AIR, IT WILL BLOW COOL FOR A VERY SHORT PERIOD AND THEN GET VERY HOT and car overheats. BMW dealer says the radiator needs replaced and will cost $1600. BMWs after 2017 are now manufactured with a mesh grill covering/rock guard to prevent these issues. This should be covered under my warranty and is not.

• 08/14/2023· UNKNOWN OR OTHER

  The A/C shuts off after driving 40 minutes and the temperature of 250. Blower is running but will barely force air into the cabin

• 08/07/2023· ENGINE

  Coolant Leak caused a major repair. The Car has about 90,000 miles. Suddenly the coolant started pouring out. As you see in the attached invoice, entire heat exchanger, water pump, and other several parts were to be replaced. The dealer first estimated the repairs at $5,400 and they agreed to do it at warranty price rates. However, we believe other BMW models have had similar recalls for Coolant leak and suspect same on this model too. Please investigate and help consumers who are ending up paying exorbitant amounts to service shops. BMW may be hiding this problem from NTSB to avoid recalls by agreeing to repair at vehicle warranty rates.

• 08/06/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  Unsure of the exact cause, appears to be the high voltage battery/electric drive function that is faulty. It is creating a hazardous condition causing the vehicle to propel itself forward while driving in traffic and almost hitting other vehicles on the roadway when the electric drive fails or it switches between battery and the engine. If it’s not propelling itself forward, it’s unexpectedly decreasing power and preventing the vehicle from driving after stopping for traffic, traffic signals and traffic signs. Increasing the risk for a rear-end collision. The electric drive is failing & rapidly switching between battery & engine multiple times in a short period. Likely increasing risk for a fire hazard. This is putting the driver & others on the roadway at risk due to increased collision and fire risks. Ferman BMW has recreated the issue. They advised it needed 2 new batteries, standard and the auxiliary battery. Those were replaced and the vehicle still is having issues. Six replaced 3 times. They now blame it on the high voltage batteries & their age. HV batteries are covered under warranty, yet Ferman BMW states they are not because there’s no fault code. Their position is the electric drive malfunction message is a notification & not a fault code. Despite duplicating the issues, having notice of the hazard they refuse to fix it. The message states “ Electric drive is temporarily restricted. You can continue driving. After cooling/heating of high-voltage battery full electric drive power will immediately be available.” A brief search will reveal many others with the same issue and some were successful in getting it handled under warranty. The car has been inspected by Ferman BMW 6 times. This is an ongoing issue with this model and a hazard to the driver, passengers and others on the roadways. Similar issues: [XXX] [XXX] Issue started 2022 car was only 5 yrs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/05/2022· STRUCTURE

  The contact owns a 2017 BMW 330E. The contact stated that the driver's and passenger’s side door handles were sticky, soft, and melting. There was also an unknown residue on the door handles. The contact attempted to clean the door handles but they continued to leave black residue on the occupant's hands. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The failure mileage was approximately 45,000.

• 08/03/2022· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

  When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.

• 07/25/2022· AIR BAGS,WHEELS,SERVICE BRAKESCrash

  The brakes wouldn’t work and car kept going even though I tried to brake several times and with all my strength The car stopped when crashed another car and I was able to shut down the car but the brakes did not work. The crash was very severe and airbags didn’t deploy. A faulty airbag message was shown on my car screen.

• 07/22/2019· ENGINE

  RECALL CAMPAIGN # 18V-755 EXHAUST GAS RECIRCULATION (EGR). I HAD WAITED 7 MONTHS TO GET THE FIX COMPLETED. I WROTE A LETTER TO THE CEO OF BMW USA. THEY HAD A REPRESENTATIVE ASSIGNED TO MY CASE. I TOLD THEM THAT THIS DEFECT IS A SAFETY ISSUE FOR MY FAMILY AND GAVE THEN 30 DAYS TO FIX IT WHICH EXPIRED ON JULY 15TH. THEY INSPECTED IT WHICH DOESN'T SHOW FAILURE BUT IT IS STILL A CONCERN AS IT SAYS - "IT WOULD INCREASE THE RISK OF A FIRE". THEY STILL DON'T HAVE A FIX THAT HAS BEEN BROADLY ROLLED OUT. I AM IN FEAR OF DRIVING THIS VEHICLE. I HAVE ASKED THEM TO BUY BACK MY VEHICLE AS I AM THE ORIGINAL LESSEE. THEY HAVE REFUSED TO CORRECT THE PROBLEM AS THEY ARE PRIORITIZING THE FIXES TO THEIR RESALE VEHICLES AND NOT VEHICLES ALREADY ON THE ROAD. IF YOU NEED COPIES OF MY CORRESPONDENCES WITH BMW I WILL BE HAPPY TO PROVIDE IT. *JS

• 07/21/2017· POWER TRAIN

  THE VEHICLE WAS IN MOTION ON THE HIGHWAY ON THE LEFT LANE OF TRAFFIC AT A SPEED OF 65MPH IN "EDRIVE" MODE. AS EXPECTED, IT SHIFTED FROM ELECTRIC TO COMBUSTION ENGINE AT 65MPH THOUGH THE AT THIS POINT THE CAR STARTED COASTING, AS IF IT WAS IN NEUTRAL, EVEN THOUGH THE INDICATOR ON THE GEAR SHIFT SHOWED "D". THE "CHECK ENGINE" LIGHT ALSO WENT ON. I FIRST ATTEMPTED TO SWITCH BACK TO ELECTRIC DRIVE ONLY ("MAX EDRIVE MODE") BUT TO NO AVAIL. I THEN DECIDED TO COAST TO THE EMERGENCY LANE TO THE RIGHT OF THE HIGHWAY BUT AFTER I MADE MY WAY TO THE MIDDLE LANE, THE TRAFFIC SLOWED DOWN AND I HAD TO USE THE BRAKE AND NO LONGER HAD ENOUGH MOMENTUM TO MAKE IT SAFELY TO THE EMERGENCY LANE. I FRANTICALLY TRIED SEVERAL TIME TO SHIFT THE "D" MODE SEVERAL TIME BUT ONLY MANAGED TO PUT THE GEAR SHIFT IN "N" (WITH NO WAY OF PUTTING IT BACK IN "D" MODE). AS OF LAST RESORT (I WAS NOW COASTING AT 10~5 MPH IN THE MIDDLE LANE OF THE HIGHWAY), I PRESSED THE START/STOP BUTTON AND THAT SOMEHOW RESET THE SYSTEM AND I WAS ABLE TO ACCELERATE ONCE AGAIN AND THE CHECK ENGINE LIGHT WENT OFF. I HAVE NOT HAD ANY ISSUE SINCE THIS INCIDENT (7/18 7PM PST) AND HAD IT CHECKED THE NEXT DAY BY THE DEALERSHIP WHO GAVE ME THE FOLLOWING EXPLANATION: CONNECTED CHARGER AND RAN SHORT TEST. FOUND FAULT FOR HIGH VOLTAGE BATTERY SHUT OFF DUE TO LOW CHARGE LEVEL. VEHICLE WAS NOT CHARGED CAUSING THE CUSTOMER COMPLAINT. CLEARED FAULTS CHARGED VEHICLE AND TEST DROVE. NO ISSUES AT THIS TIME I AM NOT SATISFIED BY THE EXPLANATION: MY BATTERY WAS NOT FULLY DEPLETED (THE CAR DROVE ON ELECTRIC SHORTLY AFTER THE INCIDENT WHEN I EXITED THE HIGHWAY).

• 07/19/2026· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  Hybrid battery has a failed cell. It was confirmed by BMW diagnostics but BMW refused to repair/replace failed cell even though it was under full 8yr/80k mile warranty. BMW claimed it as wear and tear, even though 1 out of 5 cells completely failed. The failure caused the car to run at reduced speeds causing others cars around me on the freeway to be in danger as all of sudden I am unable to reach freeway speeds due to part failure. There was an error stored in the car per BMW diagnostics that called for failed Cell to be replaced per notes of the technician who ran the diagnostics. The vehicle was inspected and confirmed by BMW. Yes, there was an error on the infotainment of the car. I advised of the error to BMW.

• 07/09/2022· POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.

• 07/09/2019· UNKNOWN OR OTHER

  THIS RECALL NHTSA RECALL NUMBER 19V349 HAS BEEN OPEN ON MY VEHICLE SINCE APRIL AND BMW HAS NOT REPAIRED MY VEHICLE YET. I WENT INTO THE SERVICE DEPARTMENT YESTERDAY AND ASKED THEM TO COMPLETE THE REPAIRS AND THEY SAID THEY DO NOT HAVE THE PARTS TO COMPLETE THE REPAIRS. I HAVE A 10 MONTH OLD BABY THAT SITS IN THE BACK SEAT AND DO NOT FEEL SAFE IN THE CAR DUE TO THE RECALL. I AM IN A LEASE, HOW DO I GET OUT OF THIS CAR? I FEEL LIKE BMW IS NOT TAKING THIS RECALL SERIOUSLY. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

• 07/01/2018· UNKNOWN OR OTHER

  I WAS DRIVING ON A FREE WAY DURING RUSH HOUR WHEN I HEARD AN EXPLOSION. I PULLED OVER AND DISCOVERED THE MOON ROOF TO THE CAR HAD SHATTERED AND CREATED A VERTICAL PROTRUSION FROM THE WINDOW. THE TEMPERATURE THAT AFTERNOON WAS 109 AND I HAD DRIVEN FROM AN ALTITUDE OF 7,000 FEET TO 1,200 FEET. THERE WAS ALSO A SIGNIFICANT DROP IN TEMPERATURE FROM THE HIGHER ELEVATION. A HIGHWAY PATROL OFFICER STOPPED TO OFFER ASSISTANCE AND NOTED HE HAD WORKED IN DEALERSHIP AND THE PROBLEM WAS COMMON. AFTER HAVING THE CAR TOWED TO THE DEALERSHIP WHERE I HAD PURCHASED IT LESS THAN A WEEK EARLIER, THE SERVICE REPRESENTATIVE SAID A ROCK HAD HIT THE CAR AND I SHOULD CONTACT MY INSURANCE COMPANY. THE SERVICE REP INFORMED ME IT WAS IT WAS NOT A WARRANTY ISSUE WITHOUT EXAMINING THE CAR. I SHARED WHAT THE DPS OFFICER SAID AND THE SERVICE REP JUST SHOOK HIS HEAD. THE CAR IS A PREOWNED CERTIFIED VEHICLE.

• 06/22/2022· FUEL/PROPULSION SYSTEM

  Hi, my vehicle has a recall, 21v586, for high pressure fuel pump. I suggest this recall should be elevated to a mandatory recall. When my fuel pump failed it immediately lost power while driving. I was fortunate to maneuver the car across traffic to a safe location. I consider myself a defensive and conscious driver. Had this been my wife or someone else I'm not real confident that they would be able to safely maneuver the vehicle as there was no warning. Moreover, my car has been unavailable since 5/19 when this occurred. This pump had a such a catastrophic failure that it sheared a mounting bolt holding it to engine. Metal fragments were displaced throughout the fuel system. Most recent estimate to replace fuel tank, fuel lines, low pressure pump and high pressure pump stands at $14,000+. I was just informed on 6/21, that the engine will need to be removed to extract mounting bolt of the high pressure fuel pump. At this point, I don't know when my car will be returned to me.

• 06/17/2019· UNKNOWN OR OTHER

  I WAS DRIVING WHEN I HEARD A LOUD EXPLOSION SOUND. I THOUGHT SOMETHING HAD HIT THE CAR. UPON INSPECTION, I NOTICED THE SUNROOF HAD EXPLODED INTO THOUSANDS OF PIECES. THIS OCCURRED ON JUNE 17, 2019.

• 06/04/2025· EXTERIOR LIGHTING

  The contact owns a 2017 BMW 330I. The contact stated that the rear driver’s side taillight cover loosened and detached but was able to be put back in place. Upon investigation, the contact discovered NHTSA Campaign Number: 19V074000 (Exterior Lighting); which the contact linked to the failure. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The dealer referred to the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 06/02/2023· ENGINE

  The contact owns a 2017 BMW 320I. The contact stated that while starting the vehicle, the contact stated that there was white smoke coming from the exhaust tip. The contact related the failure to Technical Service Bulletin: SI B11 11 16 (N20 Engine Oil Feed Line to The Turbo Charger). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

• 06/01/2024· AIR BAGSCrash

  On May 4th, at approximately 6:45 AM, I was driving in heavy rain at a speed under 65 miles per hour when my car hydroplaned and I lost control. This resulted in a significant accident. Despite the severity of the crash, the steering wheel airbag did not deploy, which resulted in a whiplash neck injury for me. There were no warning lamps or messages indicating a problem before the incident. However, after the crash, all the lights on the dashboard turned on. The malfunctioning airbag posed a serious risk to my safety. The vehicle has not been inspected by a dealer, manufacturer, police, insurance representatives, or independent service centers since the incident

• 05/26/2023· UNKNOWN OR OTHER

  Was driving down highway going 70mph, I heard a loud pop above me and realized the front sunroof section shattered. Luckily it was not open and shade protected from glass. Glass has gone everywhere on the highway and scratched up the roof and my windshield also cracked.

• 05/22/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2017 BMW 320i. The contact stated that while his son was driving 35 MPH after an oil change was performed on the vehicle, the message "Engine Temperature High. Drive Moderately to Cool Engine. Consult Service Center" was displayed. The vehicle was towed to the same independent mechanic, where an unknown diagnosis was made. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed that the water pump electrical connector and wiring were corroded, fractured and needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer, where it was diagnosed that the water pump and the electrical connector needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. No further information was available. The failure mileage was approximately 94,000.

• 05/22/2025· ENGINE

  My BMW has had multiple repairs (3 incidents - 2 times repaired by BMW and 1 time repaired by a national mechanic garage) to the coolant system since I purchased it in 2018. BMW have verified the leaking coolant as well as the independent garage. Currently, the coolant system has another on going issue where it is still leaking and it's still unable to be fixed. This coolant issue has had catastrophic failures at times and more recently it has thrown a major engine overheating warning that has impacted the safety of my wife, kids and I as well as other individuals on the road as I have had to pull over quickly and turn the car off to allow the engine to cool down. I've had to drive the car at a reduce speed and acceleration which has frustrated many drivers causing them to over take me dangerously. Additionally, I've burnt my hand from opening the coolant expansion tank to add coolant on multiple occasions.

• 05/21/2024· SERVICE BRAKES

  There is a well known issue with the clip on BMW 3 series (mine is a 2017 330i) that holds the parking brake cable assembly to the body if the car above the drive shaft towards the rear of the car. The plastic clips fail frequently, causing the parking brake cable assembly to fall and the brake lines rub against the driveshaft creating a metal-to-metal noise. Over time the friction between the drive shaft and parking brake cable will eventually create failure of the cable in my opinion. I have this issue and I have seen several online videos of others who have the same issue.

• 05/16/2022· ENGINE

  My BMW had a pinhole in the radiator caused by driving on the highway and being impacted by a small foreign object. Apparently a foreign object (rock?) impacted the radiator creating a tiny leak. BMW repaired the vehicle (new radiator) and installed a "Rock Guard" without discussing this new Guard with me. Rock Guard Part # 17-11-8-185-042. This $1,900 repair is a known defect in the design which is why BMW adds the Rock Guard when replacing radiators. After the repair, research indicates this is a common issue for this model car. Loss of coolant could have resulted in an overheated engine leading to vehicle damage or possible failure of the engine while driving. There were not any warnings provided by the vehicle's systems due to the loss of coolant from the pinhole in the radiator. The symptom that lead to the discovery was the air conditioning system stopped cooling. The loss of the ability to cool the engine stops the AC from working. Taking the car in for service for the AC is what lead to the discovery of the leak in the radiator.

• 05/08/2021· STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  DRIVING AT 40MPH AN ALERT ERROR FOR STEERING AND BRAKING WARNING CAME UP AND STALLED THE CAR TO ZERO MPH. A REVIEW OF OTHER INTERNET COMPLAINTS ON BMW OWNERS WAS SIMILAR. WHY IS THIS NOT A RECALL?

• 05/06/2024· AIR BAGS,SEAT BELTS,SEATS

  Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!