crashtest

2017 / Audi

2017 Audi Q7

Safety ratings

2017 Audi Q7 SUV AWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningOptional
  • Forward collision warningStandard
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (7)

  • SEAT BELTS:PRETENSIONERCampaign 16V955000 · 29/12/2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

    Risk: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

    Fix: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

  • STEERINGCampaign 20V149000 · 16/03/2020

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

    Risk: A sudden loss of loss of steering control may increase the risk of a crash.

    Fix: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

  • FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAILCampaign 19V035000 · 16/01/2019

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

    Risk: A fuel leak in the presence of an ignition source can increase risk of a fire.

    Fix: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

  • STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 16V648000 · 08/09/2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

    Risk: With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

    Fix: Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.

  • AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 16V519000 · 08/07/2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Risk: Air bags that deploy with excessive force may increase the risk of injury.

    Fix: Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.

  • ELECTRICAL SYSTEM:SOFTWARECampaign 16V642000 · 06/09/2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

    Fix: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

  • SEATS:MID/REAR ASSEMBLYCampaign 16V641000 · 06/09/2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    Risk: If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

    Fix: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.

Owner complaints

316
Complaints
7
Crashes reported
3
Fires reported
10
Injuries
0
Deaths

Most-reported areas

  • EXTERIOR LIGHTING133
  • ENGINE58
  • ELECTRICAL SYSTEM51
  • SUSPENSION32
  • UNKNOWN OR OTHER30
  • STEERING19
  • FUEL/PROPULSION SYSTEM17
  • SERVICE BRAKES9
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2024· ENGINE

    2017 Audi Q7 with approximately 112K miles consuming oil at a rate of approximately 1qt per 500-700 miles. Misfire occurred on highway and then cleared overnight. Took to dealer and had them swap all coil packs and spark plugs. Approximately 500 miles later, multiple misfires in cylinders 3,5, and 6 and loss of compression while driving on highway at 70 mph. Vehicle taken to dealership where they completed diagnostics. 0 psi compression in cylinder 6, damaged cylinder walls, and broken valve. Cost of repair estimated at $25K.

  • 12/31/2022· SUSPENSION

    I was driving down a well paved road obeying the speed limit of 35MPH when a loud bang startled me. There was nothing in the road, and I checked my rear view mirror to confirm and there was nothing in the road. The car started handling a little differently. I brought it to the dealership and they told me both rear springs had broken. The vehicle only had about 70K miles on it. It could have severely affected the car's driving and could have put driver, passenger or other cars in jeopardy. There were no warnings at all.

  • 12/30/2017· VISIBILITY/WIPER

    TWO LARGE WINDSHIELD CHIPPING IN LESS THAN 3500 MILES. VERY BIZARRE CONSIDERING THE COST OF THE CAR. I OWN ANOTHER VEHICLE, SIMILAR SIZE (VW TOUAREG 2012). IT WAS HIT MANY TIMES AND THERE ARE BARELY ANY MARKS LEFT ON THE WINDSHIELD. IS ACOUSTIC WINDSHIELD (WHICH MY CAR IS EQUIPPED WITH) LESS RESISTANT TO CRACKS AND BREAKS?

  • 12/29/2018· WHEELS

    GOODYEAR EAGLE SPORT RUN-FLAT TIRES ON A NEW 2017 AUDI Q7 ARE COMPLETELY BALD ON THE FRONT OUTSIDES AND HAVE CHUNKS COMING OFF OF THEM BY 16,000 MILES. IT WAS ACTUALLY A PROBLEM EARLIER, BUT MY CURRENT MILEAGE IS 16,000 SO I'M USING THAT NUMBER. IT'S A KNOWN ISSUE ACCORDING TO AUDI, BUT AUDI OF NORTH AMERICA ONLY PASSES THE BUCK AND SAYS THE DEALERSHIP SHOULD DEAL WITH IT. THE DEALERSHIP WAS THE ONE THAT TOLD ME TO CONTACT AUDI OF NORTH AMERICA.

  • 12/29/2017· SERVICE BRAKES

    I PURCHASED THIS VEHICLE BRAND NEW WITH ONLY 8 MILES. EVER SINCE I TOOK POSESSION OF THE VEHICLE, THE BRAKES HAVE BEEN MAKING NOISE WHEN APPLYING THE BRAKES, GOING FORWARD OR REVERSE NO MATTER HOW FAST OR SLOW I GO. HAVE BEEN TAKING THE VEHICLE TO THE DEALER FEW TIMES ALREADY FOR THE SAME ISSUE AND ALL THEY ARE TELLING ME IS THAT AUDI IS AWARE OF THE ISSUE AND THEY WILL CONTACT ME AS SOON AS THEY HAVE A SOLUTION FOR IT. DEALER REFUSES TO REPLACE THE BRAKE PADS OR THE ROTORS. ITS BEEN A YEAR SINCE THIS ISSUE NOTHING HAS BEEN DONE.

  • 12/28/2025· EXTERIOR LIGHTING

    I was driving last night and the "marker light is defective" error came on. This is a well documented defect in the Audi Q7 and many are subject to recall for this issue.

  • 12/28/2024· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

    Every week the vehicle is saying add 1 quart of oil to continue driving

  • 12/28/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    "Front left side market light defective" - When the vehicle turns on and the lights activate the side marker lights do not illuminate. There was a recall for this model and year but doesn't include my VIN#. This is happening to MANY 2017 Q7 models. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  • 12/28/2023· ENGINE

    Cylinder 2 began to misfire at highway speeds. Diagnosed with a burnt exhaust valve in the engine. Possibly also due to the high oil consumption of greater than 1 quart of oil every 1000 miles.

  • 12/28/2022· SEAT BELTS

    The contact owns a 2017 Audi Q7. The contact stated while starting the vehicle the warning message pretensioner malfunction and contact the dealer was displayed. The vehicle was taken to the dealer and the mechanic stated that the front driver’s side seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage 32,000.

  • 12/28/2021· SEAT BELTS,FORWARD COLLISION AVOIDANCE

    2017 Audi Q7 3.0 QTRO--While traveling to FL, the Pre Sense Warning Light indicating failure began flickering on and off. Within several weeks, it was on constantly. Subsequently, a "whooping" sound became constant in the pillar behind the driver side door. Upon returning to OH, I reported this to my dealer. I was told the Driver side seat belt tensioner has malfunctioned. Dealer states this is also the cause of the Pre Sense frontal safety system failure. Vehicle now out of Warranty. Quoted repair for this safety issue is $1200. I learned this is a commonly known problem, and believe it should be associated with the NHTSA Recall ID: 16V955000. My vehicle is not listed on any Audi recalls at this point. The dealer initially texted the repair quote, but the link expired, and the dealer is not interested in putting this in writing again to me. Thus not documents to upload at this point, but will continue to request documentation of the dealer's diagnosis.

  • 12/26/2025· EXTERIOR LIGHTING

    Dash light is on saying “Front right marker light is defective”. However, the marker light appears to be fine. This seems to be a software issue.

  • 12/26/2024· EXTERIOR LIGHTING

    There is an issue with this vehicle that seems to have been addressed by Audi recall campaign 97CB (NHTSA campaign ID 16V642000), however it does not apply to all affected vehicles. I bought the car used in 2020 with approx 35k miles on it. At about 55k miles, I began getting a warning on the dash that says “front (left/right) side marker light defective. see owners manual.” It began with the left light only. I had the car inspected at an independent repair shop and there were no issues with the light. They thought maybe there was a wiring or sensor issue and suggested I check with Audi for any open recalls. I called the Audi dealer and explained the issue, they said there were no recalls and suggested replacing the headlight assembly for about $4k. I refused, and dealt with the warning. At about 75k miles, the right side has started coming on as well. I had it checked with the repair shop, and confirmed the light is working. My research has shown many others experience this issue, and Audi is aware of it, but the recall only covered a small number of VIN’s. The others have opted to get a re-programming device (OBD-11) and disable the marker lights altogether. This will result in the side marker lights not being lit, meaning the car is less safe than intended. Please see if something can be done to add all affected vehicles to the Audi recall so I can have this issue repaired and not compromise the safety of the vehicle. Thank you.

  • 12/22/2022· SUSPENSION,ENGINE

    REAR COIL SPRING BROKEN- BOTH SIDES WATER PUMP LEAKING AT 70K MILES

  • 12/21/2024· EXTERIOR LIGHTING

    2017 Audi Q7 , issue is Left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000.... not doing that, called Audi customer service and they would do a good will for less but still $4000.. I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the Right marker light not working, same thing. works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. BOTH lights work, but computer says it doesnt.. the dash light and the dinging noise needs to be a recall.

  • 12/18/2017· ELECTRICAL SYSTEM,ENGINE

    TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

  • 12/16/2023· ENGINE

    Engine mounts are leaking at 118,000 mi

  • 12/16/2023· SUSPENSION

    Rear passenger side coil spring broke with no reason during normal driving at about 80,000 mi. Audi said it is aware of issues with coil springs, but since there is no recall, I would have to pay $1997.04. I think it is unacceptable and there is manufacturing defect and they should correct it for free

  • 12/14/2024· ENGINE

    Engine malfunctioned with 126,292 miles on it after always servicing it at dealer. Diagnosis was "broken valve". This was after communicating with dealer regarding excessive oil consumption and "drive system malfunction". Dealer repaired spark plugs.

  • 12/14/2022· ENGINE

    Water pump failure. A very well known issue with this particular part and the same exact vehicle as mine, also with lots of other Audi models.

  • 12/13/2024· EXTERIOR LIGHTING

    Light comes on dash when you cut in lights only that says Front side marker light defective All lights work can’t sell or trade with out repairs that dealer wonts $8000 for a car that’s not worth that was a old recall for this problem still exist Please help

  • 12/12/2016· UNKNOWN OR OTHER

    WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON AND OPERATING. VEHICLE WAS OUT OF SERVICE 14 DAYS WHILE TRYING TO FIGURE THIS OUT AT DEALERSHIP.

  • 12/11/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.

  • 12/11/2022· SUSPENSION

    Both rear coil springs were found rusted and broken by Audi dealer and need to be replaced. Car shouldn't be driven since both broken coil springs are just resting on the lower control arms. Quoted $2,171.05 before tax and shop fees.

  • 12/10/2024· EXTERIOR LIGHTING

    The front left side marker lighting is defective. This was a recall but only on certain VIN numbers, although it appears the recall should’ve covered more VINs.

  • 12/10/2021· STEERING

    On intermittent and at unpredictable times while the car is in motion, the vehicle will show a series of two warnings while it appears to turn the steering wheel in the absence of any input from the driver. The first warning light indicates an electromechanical steering failure (indicator light flashes red for approximately one second) and the second states, "Distance warning: currently unavailable. See owner's manual." Unfortunately, there is not a description of a "distance warning" in the owner's manual to refer to for guidance. This has been a long-time issue and I have taken it to the dealership several times over the last two years to have it evaluated; however, since it is an intermittent issue they have not been able to replicate it and have not been able to offer any insight on fixing the problem. These occurrences are also sometimes coincident with with a separate warning that states, "Audi pre-sense: currently restricted. See owner's manual." These warnings also sometimes occur when the vehicle is stopped.

  • 12/09/2025· EXTERIOR LIGHTING

    I have a 2017 Q7 with the "front right side marker light defective" warning THAT POP OUT ONLY WHEN THE LIGHT AUTOMATICALLY TURN ON but the lights are actually functional. Yet the local Audi still wants to charge me 5.3k to fix it. The warning only happens at night. I've asked the shop for clarification on how it was deemed inop. since it looks like it's working to me. I see a lot of posts in forums about this issue. I see that there was a limited recall for this issue with 2017 Audi Q7 vehicles, but it's VIN specific and my VIN isn't included.

  • 12/09/2024· ENGINE

    Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine, we were at 78,841 miles. Our vehicle was always serviced at the dealer on the recommended schedule. The dealer stated high oil consumption of 1 quart per 1,000-2,000 miles was normal. The high oil consumption issues continued. At 99,559 miles the car began shaking on the way home from a routine oil change. They found cylinder 3 spark plug covered in oil and replaced all spark plugs to clear misfires. At 104,002 miles the N428 oil pressure regulation valve was replaced, which seemed to improve oil consumption temporarily, but gradually got worse with frequent top offs. On 1 December 2024 at 123,616 miles the car started to shake while traveling at 70mph on the interstate, with the engine lights on. The dealer found crusted spark plugs and identified that cylinder 1 had a burnt/broken exhaust valve due to excessive oil consumption and residue buildup. The required long block replacement would exceed the value of the car. Clearly a defect in the 3.0 Audi engine.

  • 12/06/2024· EXTERIOR LIGHTING

    2017 Q7 owner. "front left side marker light defective" message on my car. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My car is not included. It is available for inspection. I've taken the car to the dealer and a private auto repair who both diagnosed the problem and the repair cost of $5,000.

  • 12/06/2024· ENGINE

    Driving with the family on interstate 81South when suddenly the car went from riding smoothly to a rough rumbling sensation. Then all sorts of alarms sounded and the engine light, oil light and system malfunction indicator light came on simultaneously. We pulled over immediately and turned the car off. We looked in the manual to check the severity of the indication lights. We wanted to determine if we could drive to the nearest exit. We started it back up to see if it was some sort of glitch. It remained so thankfully we were right near an exit and exited and called for roadside service. It was towed from Christiansburg, VA back to Roanoke Audi at 2006 Peterscreek Rd Roanoke, VA 24017 on Nov 9th. The dealership concluded that cylinder 1 was burned out with a possible damaged long block assy. I have had all services and taken great care of the car. However, in between services the car would always require an additional 1qt of oil.

  • 12/05/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

    I purchased a used 2017 Audi Q7 Premium on 11/16/2023 from a Volkswagen. Since it showed the message "Brake pads: wear limit reached. You can continue driving. Please contact Service", the agreed to repair it. I didn't receive my vehicle until 2 weeks later. They said that the work was done but after driving it for a couple of days the message is still showing. After driving it off the lot, minutes later I get a message "Front left side marker light defective. See owner's manual". After examining the side markers it doesn't look the neither side is out and there is no way showing on how to clear the message. I haven't taken it to an Audi dealership as of yet. But worried on if I made the right purchase.

  • 12/05/2023· STEERING

    Power steering assistance unit stoped working suddenly while driving. Then car was very difficult to steer. Fault could not be reseted, unit was not accessible with service computer in Audi shop. The steering unit was replaced. Just by luck that did not happen while driving at high speed. This could have been resulting in crash with casualties. While browsing the internet for advice it shows multiple incidents with the Audi electric powered steering unit. In the attached pic’s it shows a wet rubber seal and a corroded drive shaft of the replaced part (note the part numbers). Water and oil can find its way into the resolver unit and render it useless, cause lost of feedback signal hence kill the unit. Additional observation: Month before this incident happen, while driving at low speed in warmer/hot environment, a stepper motor feeling was noticeable on the steering wheel. Also a sound can be heared similar to rubber scratches over a dry surface. The disturbance went away when the car cooled down for some hours. It would be advisable to investigate the issue further as the consequences of loss if steering power could be very serious. Wishing everyone a safe travel.

  • 12/03/2018· STRUCTURE

    I AND MY WIFE WERE DRIVING DOWN IN OUR AUDI Q7 2017 MODEL ON I-95 SOUTH (BETWEEN EXIT 12 AND 11) IN CAR LANES IN NJ WHEN THE SUNROOF EXPLODED AND SHATTERED BY ITSELF. IT WAS AROUND 9AM ON SATURDAY. THERE WAS NO TRAFFIC AROUND US AND WE DID NOT SEE ANYTHING HIT THE CAR. THIS COULD NOT BE IMPACT RELATED.

  • 12/02/2025· EXTERIOR LIGHTING

    Notifications come on indicating that “Front Left side marker light defective.” Identical error message for the right side marker.

  • 11/30/2021· ENGINE

    The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 40-45 MPH, the vehicle was hesitating while driving. The vehicle was consuming an excessive amount of oil. The add oil indicator light was illuminated. The contact purchased 4 to 5 additional quarts of oil. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed and there were no leaks found. The vehicle was taken to the dealer again for an oil consumption test. The contact was informed the vehicle was consuming 1 quart of oil. The recommendation was to install a condenser breather. The vehicle was repaired however, the failure recurred. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 57,000.

  • 11/27/2023· ENGINE

    We purchased a 2017 Q7 with low milage. At around 75k miles the engine started consuming oil every 1,200 miles, when previously it never required an oil change before the regularly scheduled service. The dealer always said "that is 'in spec'". This went on for over a year. Then, when we were driving cross-country for thanksgiving in 2022, the engine made a major concussive noise and we lost power while driving on the freeway at around 70mph. This almost caused a high speed collision. It was winter and we had the entire family in the car. we took it to the dealership, and the service tech recommended a compression test and borescope. No carbon build-up was found. Pressure was 'ok' in all cylinders. There were codes showing a fuel injector misfire, so the dealer recommended replacing all of them. The repair was done, but we've continued to have excessive oil consumption, the engine continues to run rough, and we occasionally get 'drive system malfunction' errors. When driving cross country in sub-freezing winter weather, last week, the engine lost power again. I stopped at the nearest Audi service center two hours later, and the tech found that the spark plugs had significant carbon fouling. Spark plugs were replaced. Engine continues to consume too much oil. Based on my research, it appears that this is a known issue, with several class action lawsuits. The Q7 does not appear to be part of these suits (yet), but there are posts and forums all over the internet with owners reporting this problem.

  • 11/27/2018· UNKNOWN OR OTHERFire

    CPSC: WHILE BEING DRIVEN BY MY BROTHER-IN-LAW WITH MY SISTER AS A PASSENGER, MY 2017 AUDI Q7 CAUGHT FIRE AND WAS ENGULFED IN FLAMES IN A MATTER OF SECONDS. THE FIRE WAS PROCEEDED BY A SOUND, AND THE FIRE SEEMED TO COME FROM FRONT PASSENGER SIDE. IT WAS NOT STRUCK BY ANYTHING AND DID NOT RUN OVER ANYTHING. *DT THE CONSUMER STATED THE VEHICLE WAS PREVIOUSLY REPAIRED DUE TO A FUEL LEAK. *JS

  • 11/26/2024· EXTERIOR LIGHTING

    Front right side marker light defective message. Audi/VW recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but NOT ALL. This issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. However, my vehicle does not qualify.

  • 11/26/2022· POWER TRAIN,ENGINE

    The water pump was leaking while I was on the highway and smoke came out from the engine blocking my view. Had to make an emergency maneuver and pull over immediately.

  • 11/26/2018· UNKNOWN OR OTHER

    PRE-SENSE SYTSTEM NEARLY CAUSED ACCIDENT ON TWO OCCASIONS WHERE THERE WAS NO REASON FOR IT TO STOP THE CAR. FIRST TIME WAS AT 75MPH, ON CALIF. 46, 4 LANES DIVIDED, WESTBOUND ABOUT 25 MILES WEST OF I5, LEVEL STRETCH OF ROAD, CLEAR WEATHER, NO VEHICLE AHEAD IN EITHER LANE AND NO ONCOMING TRAFFIC. CAR SUDDENLY CUT FUEL AND BRAKED TO A STOP. I WAS IN RIGHT LANE AND ENDED UP ON SHOULDER. FORTUNATELY, NO TRAFFIC CLOSE BEHIND OR I MIGHT HAVE BEEN REAR-ENDED. AUDI DEALER COULD FIND NOTHING WRONG AND HAD NO EXPLANATION. SYSTEM HAS FOUR SETTINGS: EARLY, MEDIUM, LATE AND OFF. DEALER SET SYSTEM TO "LATE". WHEN I ASKED IF I SHOULD TURN IT OFF, I REALIZED THERE WAS NO WAY DEALER WOULD ADVISE ME TO DO SO BECAUSE OF POTENTIAL LIABILITY. SECOND INCIDENT TWO MONTHS LATER. AT NIGHT, ON VENTURA BLVD. IN SHERMAN OAKS, CA, AT CORNER OF KESTER AVE., WESTBOUND AT NIGHT, PULLED INTO LEFT-TURN LANE. INITIATED LEFT TURN BECAUSE ONCOMING TRAFFIC WAS A VERY SAFE DISTANCE, FAR AWAY. PRE-SENSE SYSTEM ACTIVATED AND STOPPED MY CAR IN THE FIRST LANE OF ONCOMING TRAFFIC. BECAUSE THE NEXT ONCOMING VEHICLE WAS IN THE SECOND (RIGHT) LANE, IT DID NOT IMPACT MY CAR. HAD THAT VEHICLE BEEN IN THE FIRST LANE, I WOULD HAVE BEEN STRUCK AT 35-40MPH BROADSIDE. THERE WAS ABSOLUTELY NO REASON FOR THE SYSTEM TO STOP THE CAR. I PULLED OVER AFTER COMPLETING THE TURN AND TURNED THE PRE-SENSE SYSTEM "OFF". THIS SYSTEM IS CLEARLY NOT READY FOR DEPLOYMENT IN VEHICLES. RATHER THAN AVOIDING AN ACCIDENT, THE SYSTEM NEARLY CAUSED AN ACCIDENT THE ONLY TWO TIMES IT EVER ACTIVATED ON MY VEHICLE.

  • 11/23/2022· EXTERIOR LIGHTING

    This issue appears to fall under recall 97CB for a Side Marker Light Violation on select Audi vehicles. I own a 2017 Audi Q7 and have been receiving an error that the "front right side marker light is defective". Audi service has stated that the issue is with an individual LED diode so the entire headlight unit must be replaced to the tune of $4,400.00. Since my VIN is not included in recall 97CB, they will not replace it. My vehicle was purchased as a Certified Pre-Owned vehicle and had approximately 63,000 miles when the defect occurred. I am respectfully requesting to expand the pool of VIN numbers included in this recall as it appears to not be localized to the VINs previously identified.

  • 11/21/2018· WHEELS,SERVICE BRAKES

    BOUGHT VEHICLE FROM DEALER WITH 22K MILES, AS A PREVIOUS TWO YEAR LEASE VEHICLE. AFTER OWNING IT FOR FOUR DAYS, NOTICED LOUD SCREECH IN BRAKES WHEN BACKING UP AND APPLYING BRAKES FIRST TIME IN THE DAY. TOOK TO LOCAL SHOP, AND THEY FOUND BRAKES TO BE OK, AND THAT THERE IS A BULLETIN ON THIS WITH NO FIX AT THIS TIME. BUT WHAT THEY DID FIND IS VERY UNEVEN WEAR ON MY FRONT TIRE, WHICH WE WOULD NOT HAVE NOTICED. THEY SAID THERE WAS A BULLETIN ON THIS AT THE 14K MILEAGE MARK FOR TIRE REPLACEMENT ON THE GOODYEAR EAGLES. WE WERE FORTUNATE THAT THE DEALER WE PURCHASED FROM AGREED TO REPLACE ALL FOUR TIRES FOR US WITH CONTINENTALS. NO HASSLES AT ALL. COULD HAVE MISSED THE NOTICE SINCE IT WAS A LEASE VEHICLE. BUT I WONDER HOW LONG WE WOULD HAVE GONE WITHOUT KNOWING THIS??? IF IT WASN'T FOR GETTING THE BRAKES CHECKED, WE WOULDN'T HAVE KNOWN. WAITING NOW FOR A FIX ON THE BRAKE NOISE. KIND OF EMBARRASSING WHEN DRIVING AN EXPENSIVE VEHICLE.

  • 11/18/2022· ENGINE

    Abnormally early water pump failure. This is a known Audi-wide issue with other recalls on different engines. A substandard OEM water pump is used from the factory

  • 11/17/2020· AIR BAGSCrash

    I HAD A ACCIDENT WHILE HYDROPLANED VEHICLE WITH FRONT AND BACK HIT WITH APPT 60M/HR AND AIRBAGS DID NOT DEPLOY!

  • 11/17/2017· SERVICE BRAKES

    BRAKES MAKE A VERY LOUD SQUEAKING SOUND WHEN USED IN REVERSE. BRAKES HAVE BEEN CHECKED BY THE DEALER; DEALER ADVISED THAT BRAKES WERE FULLY OPERATIONAL, NOR SAFETY CONCERNS AND THAT AUDI WAS 'TRYING TO FIX THE PROBLEM' WITH THE ROTORS AND BRAKE PADS. NOISE BEGAN AFTER THE AUDI PRE SENSE FEATURE SLAMMED ON THE BRAKES WHILE IN REVERSE, BACKING OUT OF MY DRIVEWAY (BECAUSE A RAIN DROP LANDED ON THE CAMERA LENSE) AND CONTINUES TO WORSEN.

  • 11/16/2024· SUSPENSION

    The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.

  • 11/16/2023· UNKNOWN OR OTHER

    I only have 61k miles and my dealer is recommending to replace water pump and all coolant components because of the leak. Also to replace front both side bushings Also replace front motor mounts I am worried given only 60k mile all of this has to be replaced

  • 11/15/2025· EXTERIOR LIGHTING

    Started receiving error message intermittently regarding front right marker light being defective on the dashboard even though the lights are working. From a brief search online, this appears to be an known issue for this make and year as many others are facing a similar issue. There has been a limited recall for only certain VINs for a similar issue. The recall should be expanded as it's impact is much broader. It is an expensive fix especially for something that is working.

  • 11/15/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

    OUR Q7 IS LESS THAN A YEAR OLD. I SMELL GAS WHEN I PARK THE CAR EVEN AFTER A SHORT DRIVE OF ABOUT 3 MILES. THE IDI SERVICE HAD SAID THAT THIS WAS RELATED TO VACUUM PUMP AND FIXED IT LAST WEEK. I STILL SMELL GAS AND I AM CONCERNED WITH SAFETY. I SAW PREVIOUS MODELS HAVE BEEN RECALLED DUE TO POTENTIAL FIRE DUE TO GAS LEAK AND I AM WORRIED THAT THIS MIGHT BE THE CASE WITH 2018 MODELS AS WELL.

  • 11/15/2017· AIR BAGS,UNKNOWN OR OTHER

    I STARTED MY CAR AND SAW AN AMBER LIGHT WITH AIRBAG ICON AND GOT ALERT THAT THE "SAFETY SYSTEM MALFUNCTION". THERE IS A BLINKING RED ICON THAT I GET WHILE DRIVING RELATED TO THE DRIVER ASSISTANCE. I LOOKED UP MY VIN FOR TAMARA INFLATOR BUT DOES NOT MATCH.