2016 Volkswagen Golf GTI

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2019· STEERING

  LOOSE POWER STEERING SUDDENLY IN THE MIDDLE OF DRIVING ,MAKING IT HARD TO DRIVE ... SUDDEN LOSS HAPPENS ABOUT 15 MINS INTO DRIVING ... EVERY TIME , IT DOES NOT RETURN UNTIL CAR IS TURNED OF AND TURNED BACK ON , THEN REPEATS WITH IN 10 -15 MINS YOU LOOSE POWER STEERING OR WHEN TURNING , MANY VW FORUMS SHOW THIS HAS HAPPENED TO HUNDREDS OF CARS POSSIBLY 1000S ... WHEN YOU TAKE IT TO A DEALER AND THEY START IT THEY SAY THEIR DIAGNOSTICS ARE SHOWING NO DCT CODES BECAUSE CAR RECYCLES AND LOOKS CLEARLY ALTHOUGH THEY KNOW AS THEY STATED THERE IS A PROBLEM AND I WILL NEED NEW EPAS ( STEERING RACK ) 2900$ BUT VOWA GOT DEARLERSHIP DOWN TO 1900 ... MY PROBLEM IS ON THE FORUMS YOU WILL SEE THAT THIS HAPPENS STILL WITH MANY 2016S AND OTHER YEARS .. AND IT'S SCARY TO LOOSE YOUR POWER STEERING ESPECIALLY IF YOU ARE NOT THAT STRONG ... AND VW STATES THEY KNOW THERE'S A PROBLEM BUT ARE STILL CHARGING HUGE AMOUNTS OF MONEY FOR AN ENTIRE NEW RACK WHEN THEY EVEN SAY THEY CAN'T FIGURE OUT PROBLEM BUT IT'S CLEARLY THERE AND THEY ARE AWARE OF IT ...BOTH VOLKSWAGEN OF AMERICA AND THE DEALERSHIP KNOW OF MANY PROBLEMS OCCURRING WITH ' AN INTERNAL FAILURE ' IN THE ELECTRICAL STEERING RACK ( AS SAID BY VW VER BATEM )

• 12/29/2015· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  SAFETY ISSUE - 2016 EGOLF WOULD NOT MOVE AFTER A ROUTINE TRAFFIC STOP WITH "MAIN CHARGING FAILED" ERROR. DURING A NORMAL COMMUTE AFTER 3, 4 MILES OF DRIVING 30 - 40 MPH, CAR WOULDN'T MOVE AFTER A ROUTINE TRAFFIC STOP RIGHT AFTER A TRAFFIC LIGHT. THIS IS EVENING 6PM RUSH HOUR TRAFFIC, CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. WHILE REST OF THE SYSTEMS SEEM TO BE FUNCTIONING, THE CAR IGNITION IS ON, PRESSING ACCELERATOR PEDAL DOESN'T DO ANYTHING WITH "ELECTRICAL ERROR , STOP" MESSAGE ON THE DASH. AFTER GETTING STUCK IN A LANE FOR AN HOUR IN RUSH HOUR TRAFFIC, GOT THE CAR TOWED TO NEARBY VW DEALER. DEALER INFORMED THAT THE MAIN CHARGING MODULE THAT CHARGES BATTERY FAILED, WHICH NEEDS TO BE REPLACED WITH NEW PART FORM GERMANY. IT COULD TAKE UP TO TWO WEEKS. SAFETY ISSUE - THE FACT THAT CAR JUST STOPS WHILE DRIVING EVEN THOUGH THE BATTERY HAS PLENTY OF CHARGE LEFT POSES A SERIOUS AND SIGNIFICANT SAFETY RISK. A SERIOUS ACCIDENT IS JUST WAITING TO HAPPEN.I WAS TOLD THAT THE DESIGN PROTECTS DRIVERS AGAINST GETTING STRANDED AFTER BATTERY IS DISCHARGED, SINCE THE CHARGING MODULE FAILED. THIS SEEMS TOTALLY ILLOGICAL THAT THE DESIGN IS TRYING TO PROTECT YOU FROM STRANDED WHEN BATTERY RUNS OUT, SO IT RATHER STOP IN THE MIDDLE OF THE ROAD TO GET THE MODULE FIXED BEFORE YOU CAN DRIVE IT TO A SAFE PLACE. THERE ARE QUITE A FEW INCIDENTS REPORTED LIKE THIS, SO VW HAS A SERIOUS SAFETY ISSUE TO FIX ON 2016 EGOLF IMMEDIATELY. MAYBE IT REQUIRES A DESIGN FIX TO LET DRIVERS DRIVE TO A DEALER TO GET THE FAULTY PART TO BE FIXED, INSTEAD OF STRANDING IN THE MIDDLE OF THE ROAD.

• 12/27/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2016 Volkswagen GTI. The contact stated that while starting the vehicle, the vehicle experienced a rough start, and the temperature gauge was fluctuating. Additionally, an unknown triangle warning light was illuminated. Additionally, the contact became aware that the coolant level was significantly low, and that the vehicle was overheating while activating the heater. The vehicle was taken to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was then taken to an independent mechanic, where the water pump was replaced; however, the failure recurred. The contact stated that the vehicle was overheating, and he noticed that coolant was leaking underneath the vehicle. Additionally, the contact stated that while driving on a bridge, the low coolant level warning light illuminated, and the vehicle was overheating. The contact stated that the vehicle was taken to an independent mechanic several times and the water pump was replaced four times; however, the failure persisted. The vehicle was taken to an independent mechanic where the water pump was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was not available.

• 12/27/2020· FUEL/PROPULSION SYSTEM

  RAW FUEL SMELL IN CABIN. IT SEEMS TO HAPPEN AFTER A SHORT TRIP. I STOP AND RESTART WITHIN A FEW MINUTES AND IT IS QUITE A HEAVY SMELL LIKE A FUEL LEAK. THIS HAS HAPPENED BEFORE THIS MONTH.

• 12/26/2017· STRUCTURE

  I WAS DRIVING TO WORK ON MY USUAL HIGHWAY ROUTE WHEN MY SUNROOF EXPLODED. THERE WERE NOT CARS IN PROXIMITY TO MINE, NONE IN FRONT, TO THE SIDE OR REAR. I WAS ON A BRIDGE, ABOUT MID-SECTION WHEN THE IT HAPPENED. IT WAS LOUD AND SOUNDED LIKE AN EXPLOSION. LUCKILY MINIMAL GLASS DROPPED INTO THE INTERIOR. I HAVE NO EXPLANATION FOR WHY IT HAPPENED, IT SEEMED SPONTANEOUS.

• 12/23/2019· ENGINE

  THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.

• 12/18/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....

• 12/14/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.

• 12/14/2020· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF

• 12/14/2020· ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE

  ALL STEERING WHEEL CONTROLS INOPERATIVE. THIS INCLUDES AIRBAG, HORN, CRUISE CONTROL, RADIO CONTROLS, ETC.

• 12/11/2021· FUEL/PROPULSION SYSTEM

  If I try to refill the gas tank, it will spill the gas back at me. And when I got home it was pouring gas to the floor. I’ve read is the suction pump but for some reason my car is not listed on this recall and is happening to me now. Is very dangerous because is gasoline pouring in the ground plus I can’t put any more gasoline in the tank. It just won’t let me. I have videos of the problem. Tried contacting VW dealers but they told me that there’s no recall on this for my vehicle. Online there’s a recall for this exact same problem and my car has it. I don’t want my car to catch fire or something.

• 12/11/2019· ENGINE

  COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY. P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION P0068 MAP/MAF < THROTTLE POSITION CORRELATION P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE NO AFTERMARKET PARTS, COMPLETELY STOCK. DEALER SAYS I NEED A NEW ENGINE. $12,000.00

• 12/10/2018· FUEL/PROPULSION SYSTEM

  SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA. THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE. THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.

• 12/10/2018· POWER TRAIN

  SOMETIMES WHILE DRIVING, AT ANY SPEED, A WARNING IS DISPLAYED ON THE DASHBOARD TO PUT THE VEHICLE IN PARK. VW HAS IDENTIFIED THE PROBLEM AND REPLACED MY SHIFTER ASSEMBLY BUT THE ISSUE PERSISTS.

• 12/09/2016· FUEL/PROPULSION SYSTEM

  I GOT A RECALL LETTER FROM VOLKSWAGEN REGARDING SUCTION PUMP IN EARLY NOVEMBER 2016. I IMMEDIATELY ASKED FOR AN APPOINTMENT AND FIRST DEALER IN FAIR LAWN, NEW JERSEY GAVE ME THE APPOINTMENT 2 WEEKS LATER THEN AGAIN RESCHEDULED TO 12/10/2016. UNFORTUNATELY, TODAY I CALLED AGAIN BUT PART IS STILL NOT AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL HAVE IT. I EVEN ASKED VOLKSWAGEN TO SWAP MY CAR WITH ANOTHER VOLKSWAGEN BUT THEY ASKED MORE MONEY AND REJECTED MY OFFER. WE STILL SMELL GAS IN THE CAR AND WE ARE SCARED. NOW, MY AND MY FAMILY'S LIFE UNDER RISK. WHO WILL BE RESPONSIBLE IF CAR GOT FIRE AND WE ALL DIE..PLEASE LET ME KNOW WHAT TO DO AND HOW TO GIVE THIS CAR BACK WITHOUT ANY COST TO ME?

• 12/08/2019· UNKNOWN OR OTHER

  REARVIEW BACKUP CAMERA AT TIMES STOPS WORKING IN 1 OUT OF 3 INSTANCES WHEN SHIFTING INTO REVERSE. THERE IS FIRST AT DISTORTED PICTURE, EVENTUALLY SHUTTING DOWN ALTOGETHER "PARK PILOT NOT AVAILABLE". THIS HAPPENS INTERMITTENTLY WITH NO RHYME OR REASON. REAR CAMERA IS WORKING; THERE ARE DAYS IT IS ALWAYS WORKING, ON OTHERS EVERY REVERSE RESULTS IN A FAILURE. RESETTING THE HEAD UNIT DOES NOT FIX IT. SHUTTING DOWN CAR AN LETTING IT RESET ITSELF SOMETIMES WORKS. THIS SOFTWARE MALFUNCTION IS A SAFETY HAZARD WHOSE FREQUENCY APPEARS TO INCREASE WITH TIME.

• 11/28/2020· STRUCTURE

  SUNROOF LEAKS INTO HEADLINER AND DOWN THE SIDE PILLARS. OCCURS WHEN STATIONARY AND IN MOTION DURING PERIODS OF EXTENDED RAIN. RESULTS IN DAMAGE TO ELECTRONICS, SOUND SYSTEM AND FABRIC/BODY COMPONENTS.

• 11/27/2024· FUEL/PROPULSION SYSTEM

  Car began spraying fuel upon turning the key in the ignition. Recall work pertaining to the suction jet pump was recently performed and is the only likely cause of this issue. Car did not leak when fuel pump was disengaged. Very lucky that issue occurred in a parking lot while not moving and did not lead to a fire or crash.

• 11/24/2023· ENGINE

  GFF TEST PLAN ON STORED ENGINE LIGHT. RECOMMEND REPLACING THERMOSTAT HOUSING CAUSING THE CHECK ENGINE LIGHT. RECOMMNED REPLACE THERMOSTAT HOUSING. SEEP/SLIGHT COOLING LEAK. ADVISED TO WATCH COOLANT LEVELS UNTIL FIXED.

• 11/22/2021· FUEL/PROPULSION SYSTEM

  While parked the gas tank started leaking gas from rear passenger-side wheel well.

• 11/22/2020· POWER TRAIN,ENGINE

  WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.

• 11/21/2016· FUEL/PROPULSION SYSTEM

  DEALER PERFORMED RECALL SERVICE FOR SAFETY RECALL 16V647 - SUCTION PUMP. FOLLOWING SERVICE SERVICE STATION PUMP TRIPS OFF AFTER FILLING SMALL AMOUNT OF GAS AND GAS GAUGE IS INOPERATIVE. DEALER HAS BEEN UNABLE TO CORRECTLY PROBLEM IN 3 SERVICE VISITS. COMPLAINT IS 2-FOLD: (1) DEALER HAS BEEN UNABLE TO CARRY OUT SAFETY RECALL SERVICE CORRECTLY. (2) INABILITY TO MEASURE FUEL LEVEL IS A SAFETY HAZARD.

• 11/20/2019· ENGINE

  WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.

• 11/17/2021· POWER TRAIN

  EPC light illuminated on dash board. Vehicle was taken to dealer and it was determined that the thermostat housing had failed. Would have caused the vehicle to overheat had it been driven for any length of time with the failure

• 11/16/2016· WHEELS

  CONTINENTAL TIRES 225/40R18'92H TIRE WALLS TEARING CRACKING AND CAUSING TIRE TO MELT A HOLE

• 11/05/2024· ENGINE,FUEL/PROPULSION SYSTEM

  My EPC light began to appear randomly in early 2024. I received a recall notice on the gear shift trim around the same time, so called Jack Ingram VW in Montgomery to schedule a time for them to fix it (and also ensure they had the part). I asked them to also check on why the EPC light was coming on. Brought in my car on 2/28/24. Service Dept then tells me they weren't sure what was causing the EPC light to come on, and they didn't have the gear shift trim part. They quoted me a lot of work to do, which I wasn't prepared financially to have completed. EPC light continued to appear at random. Each time it did, my car would shake and it would feel like I was losing control of the vehicle. I received another recall notice for the suction jet pump inside the fuel tank. When I called Jack Ingram VW to schedule this work, I asked if this had anything to do with my EPC light coming on. They weren't sure. The recall work for both the suction jet pump inside the fuel tank and the gear shift trim were completed on 8/28/24. Car worked fine until about a month later and the EPC light came on again. Called another VW mechanic in Montgomery (Powell's Automotive) to see if they can fix it. On 9/20/24 they replaced battery, spark plugs, ignition coil, and did an oil change. Worked great until [XXX] when my engine failed and left me stranded in the road. There were no warning lights prior to the engine failing. Could not restart car. Had it towed to Powell's who could not fix it, then to Jack Ingram VW. I asked them if this had anything to do with the recall work that was done. They said this would be the first if it was. They told me the in tank fuel pump needed replacing. Work completed 10/25/24. How can they work on the suction jet pump inside the fuel tank and not get a diagnostic that the in tank fuel pump was failing? I've already paid a lot of money to try to resolve the issue, and my EPC light is still coming on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/02/2020· POWER TRAIN

  COOLANT LEAK FROM THE WATER PUMP AND THERMOSTAT HOUSING. THE WATER PUMP AND THERMOSTAT WERE REPLACED UNDER WARRANT. I BELIEVE IT IS LEAKING AGAIN AS IT WAS REPLACED WITH THE SAME FAULTY PARTS AND I HAVE NOTICED A SLIGHT DROP IN COOLANT AND A SMELL, WHICH WAS THE ISSUE ORIGINALLY.

• 10/22/2019· ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

  SUNROOF DRAIN REINFORCEMENT STEEL HAS DEVELOPED STRESS CRACKS. WHICH HAS LET WATER LEAK INSIDE VEHICLE, ONTO HEADLINER AND DOWN A-PILLARS SATURATING FRONT SIDE CURTAIN AIRBAGS MAKING THEM DEFECTIVE. VEHICLE CAN BE STATIONARY OR OPERATED, IT WILL LEAK EITHER WAY. VOLKSWAGEN REFUSES TO ADDRESS ISSUE WITH AIRBAGS AND LEAK SAYING THERE IS NOT A SAFETY ISSUE SO THEY WONT COVER REPAIR WHICH COULD COST GREATER THAN $2,500. VEHICLE HAS ALSO DEVELOPED BLACK MOLD BETWEEN ROOF AND HEADLINER WHICH IS HAZARDOUS TO BREATH. TECHNICAL BULLETIN #60-17-01(V601701) IS THE REPAIR INSTRUCTIONS FOR DEALERSHIP ONLY REPAIR BUT DOES NOT INCLUDE AIRBAG REPLACE OR HEADLINER REPLACEMENT. I ADDRESSED ISSUE WITH VOLKSWAGEN MULTIPLE TIMES WHICH THEY DENY ANY SAFETY ISSUES. *TR

• 10/20/2022· FUEL/PROPULSION SYSTEM

  Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.

• 10/20/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE MODULE WAS FAULTY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 155,000. CONSUMER STATED HE HAS BEEN UNABLE TO FIND A NEW OR USED MODULE TO FIX THE AIR BAG LIGHT TO DO OUT ON THE SPEEDOMETER. UPDATED 7/9/18*JB *TR

• 10/19/2020· FUEL/PROPULSION SYSTEM

  SUCTION PUMP INSIDE GAS TANK ALLOWED GAS TO COLLECT WITHIN THE EVAPORATIVE-EMISSION SYSTEM. THIS FILLED THE CHARCOAL CANISTER FILTER WITH LIQUID GASOLINE. THIS GASOLINE SPILLED OUT INTO THE CAR ON THE PASSENGER SIDE REAR WHEEL WELL AND ON TO THE GARAGE FLOOR. I HAD ABOUT ONE QUARTER (1/4) OF A TANK OF GAS IN THE CAR WHEN I PARKED IN MY HOME GARAGE AFTER A SHORT DRIVE TO DAIRY QUEEN TO PICK UP A BLIZZARD ICE CREAM BIRTHDAY CAKE. WHEN MY ROOMMATE PULLED INTO THE GARAGE SHE SAID SHE SMELLED GAS. I WENT BACK INTO THE GARAGE AND IT SMELLED VERY STRONGLY OF GAS. I LOOKED UNDER THE CAR AND THERE WAS A GOOD SIZE PUDDLE OF GAS UNDER THE PASSENGER SIDE REAR TIRE. I BACKED THE CAR OF MY HOME GARAGE AND DROVE STRAIGHT TO THE NEAREST OPEN MECHANIC SHOP. THEY REMOVED THE REAR TIRE AND THE INNER FENDER WELL. THEN WE COULD SEE THE CHARCOAL CANNISTER WAS LEAKING LIQUID GASOLINE. I CHECKED THE VIN NUMBER WITH VW ONLINE AND THERE WAS RECALLS FOR 2015-2016 VW GTI BUT THE RECALL DID NOT INCLUDE MY CAR SPECIFIC VIN NUMBER. THE MECHANIC REPLACED THE CANNISTER AND FUEL TANK. VW HAD A NEW PART NUMBER FOR A NEW DESIGN TANK THAT SUPERSEDED THE OLD PART NUMBER AND REQUIRED NEW GAS LINES TOO. CAR HAS BEEN REPAIRED WITH MY ONW MONEY AND SEEMS TO RUN FINE WITH NO SMELL OF GAS OR VISIBLE LEAKS. I SPOKE WITH THE VW DEALER WHERE I PURCHASED THE CAR THIS MORNING AND THEN SPOKE WITH VW CUSTOMER CARE THIS AFTERNOON. THEY BOTH SAID ONCE A RECALL HAS BEEN ISSUED I CAN SUBMIT FOR REIMBURSEMENT. THIS WAS A VERY DANGEROUS PROBLEM THAT COULD HAVE CAUGHT FIRE WITH ME IN THE CAR OR PARKED IN MY HOME GARAGE COULD HAVE INJURED MY FAMILY AND OUR DOG. *LN*JB VIN [XXX} was not included in the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

• 10/15/2018· VISIBILITY

  TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF LEAKED WATER INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF WAS CLOSED COMPLETELY, YET THE VEHICLE EXPERIENCED WATER INTRUSION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RAINY CONDITIONS AND RECURRED DUE TO ENVIRONMENTAL FACTORS. FAIRFAX VOLKSWAGEN (11050 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 359-4500) WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE SUN ROOF WAS LEAKING WATER. THE DEALER STATED THAT THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN BASED UPON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY COVERAGE FOR THE TECHNICAL SERVICE BULLETIN PER NHTSA I.D. 10133484. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

• 10/12/2023· FUEL/PROPULSION SYSTEM

  After parking car and turning off engine, I exited vehicle and noticed a cascade of fuel falling to the pavement by the rear wheel near the fuel tank. Fire Department was called as I was in a public parking lot. Vehicle was towed to dealer.

• 10/12/2021· POWER TRAIN

  Thermostat housing failure. Leaking coolant. Yes it is available for inspection. The dealer has confirmed this is not an uncommon problem, and indicated this can be cause by the seal swelling (Dirito Bros dealer, CA BAR Reg# 257857). This issue was found by an independent mechanic during a routine oil change on 10/12/21 There is a warning lamp for low coolant, which is the first indicator, and occurred around Sept- 2021.

• 10/12/2018· UNKNOWN OR OTHER

  I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD POP LIKE A GUN SHOT. I LOOKED UP AND IT WAS MY MOON ROOF. IT WAS AS IF IT HAD BLOWN OUT. I WAS NOT UNDER AN UNDERPASS OR NEAR ANY VEHICLES THAT COULD HAVE THROWN A ROCK. IT HAPPENED LIKE COMBUSTION. SO RANDOM AND SCARY! IF I WOULDN'T HAVE HAD THE SHADE CLOSED, I WOULD HAVE BEEN COVERED IN GLASS. THIS WAS AN ORDINARY MORNING WITH TEMPS AROUND 60 DEGREES. I AM SHOCKED TO SEE THAT THIS HAS BEEN A PROBLEM FOR MANY AND YET THERE IS NO SAFETY RECALL. PLEASE HELP.

• 10/09/2017· SUSPENSION,STRUCTURE

  VEHICLE MAKES LOUD CREAKING NOISES FROM BODY-VW CLAIMS THIS IS NORMAL BUT MY PREVIOUS GTI DID NOT DO THAT. THE WHEELS AND SUSPENSION ALSO MAKE A LOUD CLANKING NOISE.

• 10/06/2022· AIR BAGS

  Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/03/2018· ELECTRICAL SYSTEM,AIR BAGS

  CLOCKSPRING FAILURE ON 2016 VW GTI RESULTING IN NON FUNCTIONING AIRBAG

• 09/28/2017· FUEL/PROPULSION SYSTEM

  I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE.

• 09/21/2021· FUEL/PROPULSION SYSTEM

  Volkswagen Group of America, Inc. "Volkswagen" is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions "EVAP" system. As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. VW is not honoring the recall in my vehicle because it notes that my VIN number is not associated with the defected part, but this is the same issue that happened to my vehicle.

• 09/16/2023· WHEELS

  aftermarket/replacement rim purchased from CAR-ID in May 2023 and installed on vehicle in May 2023. On September 15, 2023, wheel/rim suffered a total and catastrophic failure. The wheel/rim face separated from the rest of the rim while driving.

• 09/16/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL NEAR THE REAR PASSENGER SIDE WHEEL WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

• 09/14/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE DRIVING 40 MPH, THERE WERE ABNORMAL NOISES COMING FROM THE TOP PART OF BOTH REAR DOORS AND THE HATCHBACK OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE FRAME AND EXPANDING STRUCTURAL FOAM NEEDED TO BE SPRAYED IN THE HOLLOW PARTS OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

• 09/13/2022· SUSPENSION

  While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear spring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf’s have been recalled for rear spring issues.

• 09/03/2022· FUEL/PROPULSION SYSTEM

  At 80. 7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the evap canister and the n80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were no warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the local VW group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups.

• 09/02/2022· FUEL/PROPULSION SYSTEM

  I was driving my 2016 Volkswagen Golf on a roadtrip from Pennsylvania to North Carolina on 8/13. I did the 60k mile service and had my mechanic do a safety check before the roadtrip. I spent the night of 8/13 in Richmond, VA. I went to put gas in the car the next day and it was not taking the gas instead it was propelling it out of the car. The gas station attendant managed to get some gas in the tank and chalked it up to the new pumps. I stopped in NC to get more gas and none would go in. I noticed there was gas coming out of the car on the passenger side, right behind the rear tire. I had to get the car towed to my destination in NC. A dealer in NC looked at the car and diagnosed that there was a problem with the evap system. They tried this "to start with the remedy of the fuel issue on the golf we will need to start by replacing the charcoal canister -AND LDP valve (one unit) N80 purge valve. Now if it came down to replacing that fuel tank (a rough idea) there may be some additional parts we could need with replacement of the tank because it is an updated unit compared to the original. that is a big job, the rear subframe does need to be removed and in doing so the car will need to be aligned afterwards. you could be looking at an additional..." At no part in the journey were there any warning lights that indicated something was wrong with the car. Others here have pointed out that there was a recall for the EVAP system for this model and year of car. https://auto-recalls.justia.com/volkswagen/gti/2016/16v647000/ Like others I called VW Customer Care and they told me that my vehicle was not covered under any current recall and they would not confirm the 2016 recall happened at all.

• 08/30/2018· VISIBILITY/WIPER

  THIS CAR HAS AN AUTOMATIC TRANSMISSION. WHEN THE CAR IS STARTED UP, STATIONARY, WITH PARKING BRAKE ON, I SHIFT INTO REVERSE TO EXIT MY GARAGE. THE REAR-VIEW CAMERA SWINGS INTO POSITION, BUT THE VIDEO IMAGE SOMETIMES FAILS TO APPEAR ON THE DASHBOARD MONITOR. THIS IS AN INTERMITTENT PROBLEM.

• 08/25/2020· FUEL/PROPULSION SYSTEM

  TURBO FAILED AFTER 65,000 MILES.

• 08/23/2016· ENGINE

  ENGINE MISFIRED AND CAUSE THE CAR TO STUTTER WITH LOSS OF PERFORMANCE. THIS HAPPENED TO ME WHEN MAKING A LEFT HAND TURN NEARLY CAUSING AN ACCIDENT BECAUSE THE CAR WAS NOT MOVING AT THE NORMAL SPEED DUE TO LOSS OF PERFORMANCE. THIS IS THE 3RD TIME THE ENGINE HAS MISFIRED SINCE I BOUGHT THE CAR. IT HAS LESS THAN 2,800 MILES ON IT.

• 08/22/2019· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI S 4D AUTO. WHILE DRIVING 45 MPH, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE THE VEHICLE AND NOTICED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO FLAGSHIP VOLKSWAGEN CARRETERA (#2 14.7, BAYAMN, 00922, PUERTO RICO, 787-302-2718) WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 31,546.