crashtest

2016 / Nissan

2016 Nissan Murano

5/5

Overall rating (best variant)

Safety ratings

2016 Nissan Murano SUV AWD

5/5Overall
4/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 4Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 15.1%
  • Lane departure warningNo
  • Forward collision warningOptional
  • Electronic stability controlStandard

2016 Nissan Murano SUV FWD

4/5Overall
4/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 4Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 15.9%
  • Lane departure warningNo
  • Forward collision warningOptional
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (5)

Park outside — urgent recall

NHTSA has flagged 2 recalls on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIPCampaign 19V807000 · 08/11/2019Park outside

    Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

    Risk: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

    Fix: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIPCampaign 18V601000 · 07/09/2018Park outside

    Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

    Risk: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

    Fix: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

  • AIR BAGS:SENSOR:OCCUPANT CLASSIFICATIONCampaign 16V244000 · 26/04/2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIPCampaign 16V193000 · 07/04/2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack of brake fluid pressure.

    Risk: Insufficient brake fluid pressure may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

    Fix: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIPCampaign 16V636000 · 02/09/2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.

    Risk: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.

    Fix: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Owner complaints

107
Complaints
3
Crashes reported
1
Fires reported
3
Injuries
0
Deaths

Most-reported areas

  • UNKNOWN OR OTHER19
  • POWER TRAIN15
  • SERVICE BRAKES15
  • STRUCTURE11
  • ENGINE11
  • SEATS11
  • ELECTRICAL SYSTEM11
  • AIR BAGS11
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2022· POWER TRAIN

    The vehicle lurches while driving slowly in low gears. While accelerating from low speed, there is a sudden loss of propulsion causing a safety risk. Merging into traffic when the vehicle loses power is an example.

  • 12/24/2016· SERVICE BRAKES

    RECEIVED THE FOLLOW UP OWNER NOTIFICATION NHTSA RECALL 16V-636 (ANTILOCK BRAKE SYSTEM ) WENT TO THE DEALER ON 1219-16 TO ASK FOR A TIME WHEN THEY COULD CHECK MY CAR. THE DEALER SAID THERE WAS NOTHING THEY COULD DO UNLESS MY CHECK ENGINE LIGHT WAS ON. DEALER IS SANDY SANSING NISSAN 5705 PENSACOLA BLVD. PENSACOLA FL. THE NOTIFICATION I HAVE CLEARLY STATES THAT THEY WILL INSPECT THE SERIAL NO. ON THE ABS ACTUATOR TO SEE IF IT IS AFFECTED.HOW CAN I GET THIS DONE/

  • 12/19/2022· FORWARD COLLISION AVOIDANCECrash

    The contact owns a 2016 Nissan Murano. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced phantom braking. The failure resulted in another vehicle rear-ending his vehicle in a collision. The air bags did not deploy. The contact’s wife did not sustain any injuries and medical attention was not received. No police report was filed. The contact’s wife was able to drive away from the collision site. The vehicle was taken to the dealer, and the dealer informed the contact that they would reset the error code and clean the camera. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,607.

  • 12/16/2022· FORWARD COLLISION AVOIDANCE

    Forward Collision Warning lamp in dashboard lights up and cruise control is disabled. This consistently happens at 10.8 miles in the morning when the vehicle is driven for the first time of the day. If you shut the vehicle off then restart the vehicle it only goes a few miles before the Forward Collision Warning lamp lights up again and cruise control is disabled. This happens regardless of whether cruise control is in use, or if cruise control is not in use. The following Service Bulletin describes the issue with my vehicle perfectly and replacing the ICC distance sensor at the end of the flow chart, https://static.nhtsa.gov/odi/tsbs/2020/MC-10179568-0001.pdf. I do not understand why Nissan has recognized the defect, issued a service bulletin, and chosen not to issue a recall for this safety related issue.

  • 12/13/2018· SERVICE BRAKES

    WORLD NISSAN GAVE ME A PRINTED OUT INVOICE WHICH STATES 97616 WAR FOR WARRANTY AND ON IT WAS PRINTED INFORMATION RECALL FIIELD SERVICE ACTION: R1809 MAX MUR ABS ACTUTOR NTB18065 RECALL REFERENCE PREVIOUS ROL COMPLETED CONCERN COMPLIMENTARY 27 POINT INSPECTION AND WINDOW WIPER FLUID DOE NOT WORK WELL. WENT BACK THREE TIMES AND THEY KEPT SAYING THEY DID NOT HAVE THE PARTS TO DO THE RECALL REPAIR. NO VERIFICATION WAS GIVEN WORK WAS EVER DONE. THEY NEVER GAVE ME A COPY OF THE RECALL NOTICE OR ANY TSB' S RELATED. WHEN LOOKED ON NHTSA SITE IT SAID NO RECALLS BUT YOUR SITE SAYS MANUFACTURER IS REQUIRED TO GIVE IT TO ME.

  • 12/06/2016· STRUCTURE

    WHEN I AM DRIVING AT ABOUT NOON, WHEN THE SUN IS DIRECTLY OVERHEAD, THERE IS A TERRIBLE, BLINDING GLARE PRODUCED BY THE "RIDGE" ON THE HOOD NEAR THE WINDSHIELD. THERE IS NO WAY TO AVOID THIS AND IT IS ALMOST IMPOSSIBLE TO CONTINUE DRIVING SINCE THE GLARE IS SO SEVERE. THIS IS OBVIOUSLY A DESIGN FLAW THAT NEEDS TO BE CORRECTED BEFORE SOMEONE GETS KILLED. *TR

  • 11/22/2017· STRUCTURE

    THE PHOTO SHOWS HOW THE SUN REFLECTS OFF THE RIDGELINE OF THE HOOD AT THE BASE OF THE WINDSHIELD IN SUCH A WAY AS TO PARTIALLY BLIND THE DRIVER. THIS PARTICULAR IMAGE IS NOT DIRECTLY IN FRONT OF THE DRIVER (HARD TO CAPTURE WHILE DRIVING), BUT IT DOES SHOW THE ANGLE OF THE REFLECTION. IT HAPPENS ALL THE TIME ON SUNNY DAYS, DEPENDING ON THE HOUR AND DIRECTION OF TRAVEL RELATIVE TO THE SUN (SEEMS TO OCCUR MOST OFTEN WHEN THE SUN IS OVERHEAD AND JUST BEHIND THE CAR). IT IS A SIGNIFICANT DESIGN FLAW. IF THERE AREN'T CASES WHERE THE REFLECTION HAS CAUSED AN ACCIDENT, I'D BE SURPRISED, BUT I'M HOPING ENOUGH PEOPLE WILL COMPLAIN TO THE NHTSA THAT NISSAN WILL BE CALLED TO ACCOUNT. I JUST HOPE IT DOESN'T TAKE A DEATH OR SERIOUS INJURY TO INITIATE CORRECTIVE ACTION ON NISSAN'S PART.

  • 11/18/2021· SUSPENSION,POWER TRAIN,ENGINE

    I am having transmission issues. The car vibrates when I am driving and accelerating between 15-50MPH. I also have water coming in my vehicle and causing mold from the passenger side. I have taken the car to 3 dealers and I have contacted Nissan. There has not been a resolution yet. I had the transfer case repaired twice within less than a month at a Nissan dealer. The vibrating/growling noise is still present. I simply want my car to be fixed

  • 11/12/2018· SERVICE BRAKES

    I RECEIVED RECALL 18V-601 FOR A 2016 NISSAN MURANO. I AM NO LONGER THE REGISTERED OWNER. WE TRADED THIS CAR IN 4 MONTHS AGO AT A NISSAN DEALER. NISSAN IS USING SERVICE RECORDS FROM THE DEALERSHIP TO IDENTIFY REGISTERED OWNERS. THIS CAR AS PROBABLY BEEN SOLD AS A PRE-OWNED CAR; THE NEW OWNER WILL NOT RECEIVE THIS RECALL NOTICE AND IS NOT AWARE OF THE SAFETY ISSUE, ESPECIALLY IF THE CAR IS NOT SERVICED AT THE NISSAN DEALERSHIP.

  • 11/08/2021· POWER TRAIN,STRUCTURE,ENGINE

    The contact owns a 2016 Nissan Murano. The contact stated that water was leaking into the front driver’s side of the vehicle. Additionally, the engine was making a grinding sound and vibrating while attempting to accelerate. The vehicle also had an oil leak from the transfer case. The contact took the vehicle to a dealer who replaced the transfer case however, the leak recurred approximately a month later. The repair was completed again however, the vehicle was still emitting an abnormal sound. The contact was also informed that the torque converter needed to be repaired. The contact was informed that the torque converter was not damaged enough to be replaced. The contact took the vehicle to a certified mechanic who diagnosed that the transaxle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

  • 11/08/2017· SERVICE BRAKES

    WHILE MY WIFE WAS DRIVING HOME FROM WORK HER BRAKE PEDAL STARTED DEPRESSING TO THE FLOOR, AND THE CAR WOULD NOT STOP QUICKLY. WHEN SHE FINALLY MADE IT HOME, I CHECKED THE BRAKES AND THEY ARE STILL ACTING THE SAME WAY IN OUR DRIVEWAY. SHE WAS DRIVING HOME ON CITY STREETS AND THE HIGHWAY.

  • 11/04/2022· STRUCTURE,VISIBILITY/WIPER

    Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver

  • 11/03/2016· VISIBILITY,STRUCTURE

    MOON ROOF EXPLODED/SHATTERED WHILE DRIVING ON HIGHWAY. WE DROVE IT IMMEDIATELY TO THE DEALERSHIP WE PURCHASED IT FROM 12 DAYS EARLIER. SOUNDED LIKE A GUN GOING OFF IN MY EAR. VERY DANGEROUS EVENT TO TAKE PLACE WHILE DRIVING. THE MOON ROOF THEN STARTED FALLING INTO THE VEHICLE IMMEDIATELY. *TR

  • 10/27/2019· VEHICLE SPEED CONTROL

    DISTANCE SENSOR, PART # 28438-5AA0B, LOCATED IN FRONT BUMPER, IS DEFECTIVE AGAIN. THIS DISTANCE SENSOR IS TIED IN WITH THE CRUISE CONTROL. AS OF YESTERDAY, I HAVE NO CRUISE CONTROL ON THIS VEHICLE--AGAIN. THIS IS THE SECOND ONE ON THIS VEHICLE, AND THIS ONE LASTED LESS THAN 90 DAYS. THE ORIGINAL ONE IN THE CAR LASTED JUST THREE YEARS. THE DEALERSHIP CHARGED ME OVER $1500 TO REPLACE IT.

  • 10/27/2018· VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    ADAPTIVE CRUISE CONTROL AND FORWARD EMERGENCY BRAKING (FEB) SYSTEM BECOMES SPONTANEOUSLY DISABLED DURING DRIVING. THIS POSES A SERIOUS ISSUE WHEN ACTUALLY DRIVING THE CAR. THE CAR IS IN MOTION WHEN THIS HAPPENS. THE SYSTEM CAN ONLY BE RESET BY STOPPING THE CAR, TURNING OFF THE IGNITION AND THEN RE-STARTING THE ENGINE.

  • 10/24/2020· UNKNOWN OR OTHER

    INTELLIGENT FORWARD COLLISION WARNING RADAR SENSOR FAILURE. FAILED AT 37K MILES. MANUFACTURER AGREED TO NO CHARGE REPLACEMENT AFTER OWNER FILED COMPLAINTS WITH OUTSIDE AGENCIES.

  • 10/24/2020· SEATS

    DRIVERS SEAT. HEATING AND COOLING FUNCTION FAILURE DUE TO CLIMATE CONTROL MODULE. SEE TECH BULLETIN NTB19-004

  • 10/24/2020· ELECTRICAL SYSTEM

    FAILURE OF THE AUTOMATIC OPEN/CLOSE REAR HATCH. REQUIRES EXCESS FORCE TO MANUALLY OPEN AND CLOSE

  • 10/20/2017· VISIBILITY/WIPER

    MURANO WAS TRAVELING APPROX 40 MPH DOWN THE ROAD WHEN THE SUNROOF SHATTERED. I HAVE A DASH CAM VIDEO OF THE INCIDENT. YOU CAN SEE IN THE VIDEO THERE WASN'T A CAR IN FRONT OR TO THE SIDE TO CLAIM A ROCK CAUSED THIS. DEALERSHIP WOULD NOT REPLACE UNDER WARRANTY CAR IS LESS THAN A YEAR OLD WHEN PURCHASED.

  • 10/16/2025· UNKNOWN OR OTHER

    I am having issues with the the paint peeling off my car. I've noticed that some other Nissan's have had a recall due to defective - defective paint primer.

  • 10/14/2019· UNKNOWN OR OTHER

    SURGING WHILE DRIVING. THE DEALERSHIP PICKED UP MY MURANO ON 10/4/19 AND HAS BEEN UNABLE TO FIND THE SOLUTION TO THE PROBLEM. I AM BEING TOLD THEY CAN NOT DUPLICATE THE PROBLEM THAT I HAD ON 10/3/19. THIS SAME PROBLEM OCCURRED A FEW MONTHS AGO AND I WAS TOLD THE PROBLEM HAD BEEN IDENTIFIED AND REPAIRED. YET, THIS TIME CAN'T FIND A PROBLEM. ALSO, THE DEALERSHIP SERVICE DEPARTMENT CAN NOT FIND A RECORD OF THIS REPAIR. I TRIED TO TELL THE NISSAN SERVICE MANAGER ABOUT A (TSB) NTB 18 041A DEALING WITH THE AUTOMATIC BRAKING SYSTEM ON THE 2015-2019 NISSAN SUV'S AND CARS. HE TOLD ME THAT WAS NOT THE PROBLEM BECAUSE THERE WOULD BE A CODE WHEN THE DIAGNOSTIC WAS PERFORMED. MY HUSBAND HAS CANCER AND I DRIVE HIM TO AND FROM DUKE CANCER CENTER (160 MILES ROUND-TRIP). THIS PROBLEM OCCURRED AGAIN AND MY MURANO KEEP SURGING AND NEEDLESS TO SAY BY THE TIME I GOT HIM HOME HE WAS SO VERY NAUSEATED. A TRIP THAT NORMALLY TAKES ABOUT ONE AND HALF HOURS TOOK FOUR AND HALF HOURS. I AM HORRIFIED THIS PROBLEM WILL OCCUR AGAIN AND I REFUSE TO KEEP DRIVING AND MAKING MY HUSBAND SICK AND NAUSEATED AGAIN SO WE WILL BE STRANDED ON THE SIDE OF THE ROAD WAITING FOR SOMEONE TO ASSIST.

  • 10/12/2021· SERVICE BRAKES

    ABS actuator failed. In case of a sudden stop the anti lock brakes would not work The problem was confirmed after my brake and ABS light stayed on after suddenly coming on while I was driving. I took it to the Nissan dealer Dick Smith Nissan Columbia, SC 3670 Ferandina RD. phone 803-213-3802. Dwayne Brown service mgr. will confirm. Prior to this there was no confirmation of this part being inspected or replaced on my vehicle despite a recall on all muranos 2015-2017 including my model 2016 murano hybrids. See Nissan recall NTB 16-0886 Nissan memo PC482 Jan 12,2017. When contacted Nissan consumer affairs refused to cover my vehicle despite having the problem they had recalled prior.CASE # 44822189 costing me $1417.32 despite saying would replace free of charge in bulletin. incident occurred Sept 25,2021 and repaired Oct !2,2021.

  • 10/11/2016· SERVICE BRAKES

    STARTED VEHICLE UP IN THE MORNING AND WAS BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE STREET TO COME TO A STOP AND PUT MY CAR INTO DRIVE, MY BRAKES DID NOT RESPOND AND I ALMOST HIT A PILLAR OUTSIDE OF MY DRIVEWAY. I HAD TO IMMEDIATELY PLACE MY CAR INTO DRIVE AND IMMEDIATELY I TO PARK TO AVOID A COLLISION. MY BRAKE PEDAL SANK TO THE BOTTOM AND THE BRAKE LIGHT ON THE DASHBOARD LIT UP. BRAKES FAILED AND I'M HAVING VEHICLE TOWED TO MY NISSAN DEALER.

  • 10/06/2020· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

    TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

  • 10/06/2016· VISIBILITY,SEAT BELTS

    TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE CONTACT WAS UNABLE TO PUT ON AND FASTEN THE SEAT BELT. ALL OF THE SEAT BELTS FAILED TO EXTEND OUT ENOUGH TO FASTEN. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SEE PASSING VEHICLES THROUGH THE SIDE MIRRORS. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO DEFECTS. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

  • 09/26/2016· SERVICE BRAKES

    TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 09/13/2025· UNKNOWN OR OTHER

    I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximately 20–30 minutes, including multiple local stops. When this occurs, the engine continues to run, but the car becomes completely unresponsive to throttle input and cannot be moved, even when placed into gear. This has happened in live traffic situations, posing a clear risk to safety. In each instance, after the car sits for a period of time or is connected to an external battery charger, it eventually restarts and operates normally—until the issue repeats. There are no warning lights or messages on the dashboard, and no diagnostic trouble codes are stored in the system. I brought the vehicle to an authorized Nissan dealership, where it remained for over a month. They reported being unable to reproduce the issue and could not identify any mechanical or electrical faults. The alternator tested fine, and they returned the vehicle to me with no repairs or resolution. Since that time, the issue has occurred again. I believe this may involve: A low-voltage electrical problem, possibly a blown fusible link or intermittent charging system failure A bad ground or wiring fault affecting the ECM, TCM, or fuel pump A voltage-sensitive sensor or relay malfunction that fails under heat or load but does not log a fault A condition causing the CVT transmission to disengage due to insufficient power This issue has rendered the vehicle dangerous and unreliable, especially since it fails with no warning and then unpredictably recovers. I am filing this complaint in hopes that NHTSA will investigate this failure pattern, which appears to be consistent with known Nissan electrical and CVT system complaints in other model years. If this is a known defect, Nissan should be held accountable for providing a resolution, even outside of warranty.

  • 09/13/2025· SUSPENSION

    Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025

  • 09/12/2018· SEAT BELTS

    SEAT BELT LIGHT OFF WHEN PASSENGER IS IN CAR. THIS HAPPENS ON AND OF, I CANNOT PREDICT WHEN IT HAPPENS. THE PASSENGER SEAT BELT LIGHT IS ON INDICATING THERE IS NOT NO PASSENGER ON THE SEAT WHEN MY DAUGHTER IS SITTING IN IT. THIS HAS HAPPENED WITH THE CAR STATIONARY AND IN MOTION. I'VE CALLED THE DEALER AND THEY SAID THERE WAS NO RECALL FOR MY VEHICLE WITH REGARDS TO THIS SPECIFIC ISSUE. IT APPEARS THAT I'M NOT THE ONLY ONE EXPERIENCING THIS ISSUE. PLEASE HAVE NISSAN FIX THIS PROBLEM. THANKS

  • 09/12/2018· WHEELS

    CLICKING NOISE FRONT WHEEL WHEN TURNING RIGHT WHEN I TURN RIGHT I HEAR A CLICKING OR KNOCKING OR FLAPPING NOISE. IT APPEARS THAT THERE IS SOMETHING STUCK IN THE WHEEL. IT DOES IT FREQUENTLY AFTER THE CAR HAS BEEN RUNNING FOR AWHILE. THE DEALER INSTEAD OF LOOKING INTO THE ISSUE IS ASKING FOR MONEY IN ORDER TO DIAGNOSE IT. THIS IS AN ISSUE WITH NISSAN FROM THE ONLINE RESEARCH I DID. PLEASE HAVE NISSAN ADDRESS THIS ISSUE. THANKS

  • 08/25/2024· UNKNOWN OR OTHER

    july 2024 traction warning kept appearing on a daily basis. I have pushed Traction off button which both remain on then when car is off (for about 15min or so) then both disappear. However soon afterwards if I keep driving it will appear again - My fear, twice the Traction warning appeared and without putting on Traction off my Vehicle stalled - it was in a frozen state - couldn't move steering wheel -then slowly began moving at 5mph until Traction off was pushed and slowly began running again - but my car does not drive past 65mph on freeway? These are normal streets I'm driving, no pot holes etc. Finally able to get appt with my local mechanic Klipper Automotive for August 30th.

  • 08/15/2019· VEHICLE SPEED CONTROL

    THE DISTANCE SENSOR, LOCATED BELOW THE FRONT BUMPER, FAILED. THIS "DISTANCE SENSOR" IS INTEGRAL TO THE CRASH AVOIDANCE SYSTEM. THE SENSOR , ALONG WITH THE CRUISE CONTROL, MAINTAINS A SAFE DISTANCE BETWEEN MY CAR AND THE CAR DIRECTLY AHEAD OF ME. WHEN THIS SENSOR FAILED, I HAD NO CRUISE CONTROL AND THE CONCEPT OF KEEPING A SAFE DISTANCE AHEAD OF ME DISAPPEARED. THIS SENSOR FAILED DRIVING DOWN A BUSY INTERSTATE HIGHWAY.

  • 08/11/2020· POWER TRAIN

    IN JULY LEAVING THE STORE I PUT THE CAR IN RESERVE TO COME OUT THE PARKING SPOT NOTHING HAPPEN TURN OFF THE CAR RESTART AND PUT THE CAR AGAIN INTO REVERSE STIL NOTHING HAPPENED THEN O TRY TO PUT THE CAR INTO PARK AND IT JUMP FORWARD. TWO WEEKS LATER THE SAME ISSUE AGAIN BUT PUT IT INTO DRIVE IT DIDN'T EVEN MOVE THIS IS A 2016 NISSAN MURANO THAT I PURCHASE AT 43K MILES. NOW TOOK IT TO THE DEALER I NEED A NEW TRANSMISSION AT $5500 THIS CAR ONLY HAS 75K MILES NEVER EXPECT FOR IT TO BE OUT OF WARRANTY. NOW IM STUCK PAYING FOR A CAR THAT I CAN'T DRIVE DUE TO THE CRAPPY TRANSMISSION ISSUE THAT IS AFFECTING NISSAN CAR.

  • 08/10/2020· UNKNOWN OR OTHER,SERVICE BRAKES

    LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB

  • 08/06/2016· POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

    NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY LEAVING FOR WORK. THE SAME PROBLEM HAS HAPPENED MAKING A LEFT TURN ACROSS TRAFFIC IF A POT HOLE IS PRESENT AND I HAVE THE SAME PROBLEM COMING OUT OF STORES OR SHOPPING CENTERS DUE TO CURB CUTS. THE CAR JUST WILL NOT ACCELERATE AND TAKES OVER 16 SECONDS TO ACCELERATE FROM 0-60 MPH LEAVING ME WITH MANY CARS COMING DOWN ON MY BACK AT 55 MPH WHICH IS VERY SCARY AND PLACES ME IN DANGER ALMOST EVERY DAY. MAKING LEFTS AT LARGE INTERSECTIONS CAN ALSO BE VERY SCARY, BECAUSE I NEVER KNOW IF I WILL BE T-BONED IF THERE IS IRREGULARITY IN THE INTERSECTION. THE PROBLEM OCCURS FROM A DEAD STOP WITH THE ENGINE HOT OR COLD. I DID A TEST DRIVE WITH A NISSAN TECHNICIAN AND HE WAS ABLE TO SEE THE PROBLEM FIRST HAND, BUT SAYS THAT THE CAR IS SUPPOSED TO DO THAT DUE TO THE TRACTION CONTROL SYSTEM. WE THEN TURNED THE SYSTEM OFF AND THE SAME PROBLEM HAPPENED AGAIN. THIS IS A VERY SCARY DEFECT THAT PUTS MY LIFE IN DANGER ALMOST EVERY DAY. I HAVE LIVED IN THE SAME DEVELOPMENT FOR 15 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR THAT I OWNED, IF THIS DEFECT IS INHERENT IN THIS VEHICLE, THE CAR SHOULD BE RECALLED. NISSAN HAS PRETTY MUCH WASHED THEIR HANDS OF THE SITUATION AND I DON'T KNOW WHERE TO TURN. THANK YOU

  • 08/05/2016· VISIBILITY/WIPER

    SUNROOF EXPLODED WHILE DRIVING. NO OBJECTS FELL ONTO THE CAR. WE HAD NO IDEA WHAT THE LOUD BANG/EXPLODING SOUND WAS UNTIL WE WERE ABLE TO SAFELY PULL OFF THE ROAD AND EVALUATE. THE HOLE WAS NOT INWARD, LIKE SOMETHING FELL INTO IT, BUT THE GLASS WAS PUSHED UPWARDS. WE WERE ON A 4-LANE STRAIGHTAWAY GOING MAYBE 35 OR 40 MPH AND NOT UNDER ANY BRIDGES, TREES, ETC. NO VEHICLES AROUND US, ETC. IT WAS ABOUT 8:30PM IN JULY IN SOUTH CAROLINA. THE NOISE WAS VERY LOUD AND VERY STARTLING!

  • 07/31/2024· UNKNOWN OR OTHER,ENGINE

    The Nissan Murano’s were recalled back in 2020 stating their CVT was causing stalling issues mid driving and overheating in extreme weather (heat). I complained to Nissan prior to this recall and was told it was filter issue then a battery issue. Of course if was neither. The recall was completed, however for the past year and half my Nissan Murano Hybrid stalls when the air condition is on during the summer. The car drives fine in the winter and late fall. I have taken my vehicle to 2 Nissan dealerships Owings Mills and Ellicott City wanted to ensure of the issue. Both came back with the same answer, for the Consumer rep Ali suggested getting a second opinion and I informed him I did. The Hybrid CVT is overheating mechanical failure due to a part inside the transmission. Nissan refuses to fix stating I need to pay $11,000 for a new transmission to fix the issue. The service rep John stated no other Murano has ever had this happen and of course they no longer make my year (2016). I have contacted Nissan Consumer line twice and was informed they will not be doing a good will either. The cost is so high was told because they have to build a new one. I believe NIssan knew of this problem and ignored and was hoping the recall would fix the shudder and shut off of the vehicle. Another recall needs to be done on CVT’s for the brand Nissan and should be responsible for fixing this.

  • 07/21/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

    The contact owns a 2016 Nissan Murano. The contact stated that while driving at various speeds, the vehicle lost motive power and started to coast. The contact had the vehicle towed to the dealer, and the dealer determined there was corrosion on the battery terminals. The battery cables were repaired. The dealer also mentioned potential engine failure. The engine was not repaired. The failure occurred 3 times. The contact stated that after the second failure, the vehicle was towed to the dealer, and the dealer was unable to identify the cause of the failure. The contact inquired about NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The contact stated that after the third failure, the vehicle was taken to the dealer, who claimed that the decoration the contact applied around the push-start button was causing a malfunction in communication. The failure persisted. The dealer diagnosed the vehicle with alternator failure, and the alternator was replaced. The contact received a notice about an extended warranty coverage for the Control Variable Timing (CVT) valve. The manufacturer was informed of the failure, and a case was opened. The manufacturer confirmed the VIN was not included in NHTSA Campaign Number: 21V774000 ( Engine and Engine Cooling, Hybrid Propulsion System) and under the extended warranty coverage. The failure mileage was approximately 111,000.

  • 07/21/2021· UNKNOWN OR OTHER

    I was driving down the road, state highway 78 in Alabama, while going roughly 55 mph, when I heard what sounded like a gunshot or explosion. I stopped to assess the situation, thinking I hit something or a tire exploded. Upon further investigation I discovered that the sunroof had actually exploded. As you can see from the pictures the glass pushed upward and out instead of in and down.

  • 07/18/2019· UNKNOWN OR OTHER

    2016 NISSAN MURANO. FRONT RADAR UNAVAILABLE. BOUGHT THE CAR WITH APR.33K MILES. NOTICED LIGHT COMING ON AND ALARMING AT APR. 37K MILES.RADAR UNAVAILABLE WARNING APPEARS MULTIPLE TIMES DURING DRIVING.WAITING FOR REPLY FROM NISSAN CORPORATE TO SEE IF THEY WILL COVER REPAIR.SAFETY ISSUE

  • 07/18/2016· SERVICE BRAKESCrash

    TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED APPROXIMATELY 50 FEET BEFORE STRIKING ANOTHER VEHICLE. THE "PLEASE PUT FOOT ON THE BRAKE AND PRESS THE START BUTTON" WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 997.

  • 07/13/2020· UNKNOWN OR OTHER

    BACK UP CAMERA DISPLAY IS OFTEN, BUT NOT ALWAYS, SHOWING A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE. I HAVE TO PUT THE VEHICLE IN PARK AND THEN REVERSE AGAIN TO MAKE IT WORK. THIS HAPPENS ANYWHERE, IN THE GARAGE, IN A PARKING LOT OR ANYPLACE I HAVE TO PUT THE VEHICLE IN REVERSE. IT IS NOT CONSISTENT BUT HAPPENS ENOUGH TIMES TO BE A SAFETY ISSUE.

  • 07/13/2017· STRUCTURE

    WHILE DRIVING 4 LANE DEVIDED HIGHWAY AT NIGHT WITH NO TRAFFIC, LARGE PLASTIC TRIM PIECES STARTED FLYING OFF. I WAS ABLE TO STOP & WITH MY POLICE MAGLITE CONFIRMED I HAD NOT HIT ANYTHING. THE WHEEL TRIM PIECE PASSENGER FRONT CAME OFF & FLEW UP INTO THE REAR WHEEL WELL, KNOCKING IT LOSE AS WELL. ON THE SAME TRIP, A PIECE CAME LOSE ON I-95 AT NIGHT. I STOPPED & PULLED THE CLANGING PIECE THE REST OF THE WAY OFF TO AVOID DAMAGING THE PAINT. IT WASN'T WORTH RISKING MY LIFE. CHECKING LATER A BLACK VENT COVER ON THE FRONT BUMPER HAD COME OFF ALONG WITH AN ACCESS PANEL ON THE BUMPER. I DON'T RATTLE EASILY DRIVING BUT IT SHOOK ME UP A BIT, AN INEXPERIENCED DRIVER WOULD HAVE A WRECK. BUDGET RENT A CAR HERNDON VA INSISTS I HAD AN ACCIDENT, I DID NOT. I HAVE PICS & BELIEVE THIS WAS ACTUALLY PRIOR DAMAGE THAT WAS NOT PROPERLY REPAIRED. IN SHORT I WAS RENTED A COSMETICLY REPAIRED DAMAGED CAR, PUTTING CUSTOMERS AT RISK. IN CASE IT'S A DESIGN FLAW, I THOUGHT IT SHOULD BE CALLED OUT. I DID NOTICE TWO DESIGN ISSUES I BELIEVE MAY CAUSE DRIVERS PROBLEMS. IN BOTH CASES THE CAR WAS BEING DRIVEN NORMALLY ON CLEAR OR MODERATE CONDITIONS. ONE OF THE PHOTOS SHOWS THE CLEAR TAPE CONSISTENT WITH A HEADLIGHT HAVING BEEN REPLACED.

  • 07/09/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    I have been experiencing complete driving failure with my 2016 Nissan Murano. It shutdowns randomly without any warning well driving in traffic. I have already experienced being put in a crash risk three times. I have been trying to work with the dealer for almost 2 months now, only to receive my SUV with the same issue. I am terrified to be forced to put my children in such a high risk automobile as this is supposed to be our reliable transportation. I am highly disappointed and uncomfortable with the dealership stating repeatedly they don’t know what’s wrong with my vehicle as they are no codes to factually state the real issue. In the process I am being told I need to pay for highly priced repair guesses or problems that have been generated in their care trying to figure things out. The vehicle has even stopped on them while driving. After driving off their lot twice only to be stranded and put in a crash risk I am not comfortable with being rushed to pick up this vehicle without total safety concerns being addressed. Nissan has not addressed my concerns about their vehicles having recalls about this same issues, only stating it doesn’t show up for my vin# Well why am I having the same exact problem? The safety risks of the vehicle failing in the mist of traffic with absolutely no warning is a huge life threatening risk and shouldn’t be of the hardship of my family as I immediately had it towed to the dealership to assure safety for all. I purchased what I thought would be a safer longevity vehicle to transport my children. I am really having a difficult time with understanding of my concerns are of top priority. As I do appreciate being given a rental while they try a figure it out. My major concerns are being given the vehicle back at the same exact safety issues or worse. Please your cooperation in assistance in this matter is greatly appreciated

  • 07/07/2021· ELECTRICAL SYSTEM

    Vehicle randomly quits running while driving. Once stopped, it will typically restart after being put in park and usual parking, stopping, end running operations are performed. There are no warning lights of any kind prior to engine stopping. There are no codes and check engine light has not come on. My daughters safety is of primary concern, as well as other motorists. This happens at speed randomly with no warning. I have searched online and find numerous reports of this on forums and the usual dealer response is it couldn't be replicated. It has occurred between 5-10 times over the past 6-12 months. No accidents yet, but it is not a question of 'if' it is a question of 'when'.

  • 06/28/2023· AIR BAGS

    Both driver and passenger airbag lights have been on for about a year. This vehicle has never been involved in a car accident. I recently had the service dept at the dealership take a look as my mechanic was unable to troubleshoot the issue. The code the dealer found was B00A0-00, occupant sensor unit, abnormal voltage. The dealer is stating that the occupant sensor unit needs to be replaced as well as both sensors.

  • 06/26/2019· SEATS

    DRIVER SEAT BECOMES LOOSE, BASED ON THE BOLT MOUNTS BREAKING FROM THEIR WELDS. UNSAFE TO DRIVE BASED ON THE SEAT MOVING BACK AND FORWARD WHEN APPLYING THE BRAKES OR PRESSING THE GAS PEDAL.

  • 06/19/2018· POWER TRAIN,VISIBILITY

    TL* THE CONTACT OWNS A 2016 NISSAN MURANO. AFTER DRIVING VARIOUS SPEEDS FOR MORE THAN THIRTY MINUTES, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPMS INCREASED, BUT THE SPEED DID NOT. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR NISSAN (12908 NORTH INTERSTATE HWY 35 BLDG 1, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE FAILURE WAS REMEDIED. IN ADDITION, THE WINDSHIELD WIPER PUMP WOULD BECOME CLOGGED WITH DEBRIS AND FAILED TO OPERATE CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 89,000.

  • 06/13/2019· POWER TRAIN

    WHILE GETTING AN OIL CHANGE AT 62000 MILES, IT WAS NOTED THAT THERE WAS A LEAK AROUND THE TRANSMISSION. WE TOOK THE VEHICLE TO THE NISSAN DEALER AND THE NTED THE TRANSMISSION CASING WAS CRACKED. THE CRACK IS A STRUCTURAL FAILURE, NOT TGE RESULT OF A PHYSICAL DAMAGE.

  • 06/10/2019· VEHICLE SPEED CONTROL

    I JUST BOUGHT THIS CAR USED, IN MARCH 2019. IT STARTED SHORTLY AFTER BUYING IT AND CONTINUES TO HAPPENED. . REPEATEDLY , WHILE CITY AND HIGHWAY DRIVING, A WARNING COMES ON 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION' AND THE CRUISE CONTROL IS DEACTIVATED. I TOOK IT BACK TO THE DEALER AND THEY SAID THIS WAS NORMAL. ITS NOT NORMAL.