2016 Mazda MAZDA6

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/21/2017· SERVICE BRAKESCrash

  TWICE NOW THE ELECTRONIC EMERGENCY BREAK SEEMS TO HAVE DISENGAGED RANDOMLY MINUTES AFTER I WALKED AWAY FROM THE VEHICLE

• 12/21/2015· STRUCTURE,WHEELS,UNKNOWN OR OTHERCrash

  I HAVE A 2016 MAZDA 6 GT WITH STOCK 19" DUNLOP TIRES. I BOUGHT THE CAR WITH AROUND 80 MILES & AT THE TIME OF THE INCIDENT WAS AROUND 6800 MILES. I WAS TRAVELING TO WORK GOING AROUND 72 MPH & THE LEFT REAR TIRE BLEWOUT CAUSING AN ACCIDENT ON THE INTERSTATE. TIRES SHOULD NOT BLOWOUT THAT QUICKLY WITH PROPER CARE OF THE VEHICLE. THE TIRE TREAD WORE TOO FAST.

• 12/17/2018· PARKING BRAKE

  TL* THE CONTACT OWNS A 2016 MAZDA 6. IN TEMPERATURES BELOW 45 DEGREES, THE EMERGENCY BRAKE INDICATOR WOULD REMAIN ILLUMINATED AFTER STARTING THE VEHICLE. ALSO, WHILE DRIVING, THE EMERGENCY BRAKE INDICATOR WOULD SOMETIMES ILLUMINATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (MATT CASTRUCCI MAZDA, 3013 MALL PARK DR, DAYTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

• 12/17/2018· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2016 MAZDA 6. WHILE DRIVING 55 MPH, THE CRUISE CONTROL ENGAGED AND WOULD NOT TURN OFF. LESTER RAINES MAZDA (5035 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25309, (304) 768-1251) INFORMED THE CONTACT TO DISCONNECT THE NEGATIVE BATTERY TERMINAL TO RESET THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *DT CONSUMER STATED WHILE DRIVING AT 55MPH CRUISE CONTROL WAS ENGAGED BUT CRUISE CONTROL MALFUNCTIONED. ONLY WHEN THE BRAKE PEDAL DEPRESSED DID IT CANCEL. *JB

• 12/13/2017· SUSPENSION

  FRONT END CREAK SOUND UNDER 25 MPH OVER. EXACTLY LIKE THE 1 OTHER COMPLAINT I JUST READ... SIMILIAR VIN# 'S TOO. I.E. WHEN TURNING AND GOING STRAIGHT WHILE ENTERING A SLOPED ENTRY OF DRIVEWAY OR OTHER ENTRY ACCESS SIMILAR. OR GOING OVER A SPEED BUMP SLOWLY. THERE IS A CRICKING SOUND. ALMOST AS IF SOMETHING IS BROKEN OR MISSING IN FRONT END. MY CAR HAS ONLY 15000 MILES ON IT! DEALER HAS 1 MASTER TECH. PARTS TOOK 3 WEEKS TO ARRIVE AFTER THEY TOLD ME 4 BUSINESS DAYS.

• 12/09/2024· FUEL/PROPULSION SYSTEM

  Fuel smell in & outside of vehicle after fuel fill, being a retired Master Technician I decided to investigate this and after removing the the fuel tank access door under the rear seat I was shocked to see that on an 8 year old vehicle the fuel sender retainer is completely rusted out. An overfill, an aggressive maneuver or small collision could prove disastrous with this condition pending! I have just ordered a replacement since I intend to repair this myself and that is only of the tank itself is not compromised when I proceed to remove the rusted out screws as well. Also after further investigation I find this is nothing new to Mazda and actually had this same condition in previous years but I assume chose not to prevent it from happening in future models. I will be attaching a photo of it.

• 12/08/2015· UNKNOWN OR OTHER

  THE SUNROOF IN MY CAR EXPLODED AND PARTIALLY SHATTERED WHILE PARKED IN MY WORK'S PARKING LOT. GLASS WAS ALL OVER THE EXTERIOR AND INTERIOR OF THE CAR. WHAT GLASS WAS LEFT HAD CRACKED COMPLETELY AND WAS UNSTABLE. I WAS ABLE TO GET THE CAR TO MY LOCAL MAZDA DEALER AND THEY ARE REPLACING IT UNDER WARRANTY.

• 12/05/2023· ENGINE

  There is a bearing in the crankshaft that looks like it’s not up to spec. No warning lights came on, car suddenly lost power on the highway. Fortunately no one was injured though it was a very scary situation. Mechanic took a look inside the engine and said a main bearing stud broke off and busted a hole through the short block. He said I’m lucky the engine didn’t turn into a grenade. Upon looking up the failure many other people have had the same issue with this engine. The exact same failure on the exact same bolt. Here are some links to some posts: [XXX] [XXX] [XXX] [XXX] Clearly I’m not the only one with this issue, and there are more examples of the same problem that you can find online through out different Mazda models that use the same engine. I can definitely have the vehicle inspected if needed, my mechanic took video of the damage as well. I could only imagine if this happened while there was more traffic on the road, it’s not safe. And the fact I can find more examples means there are probably more that never posted or reported the issue. the vehicle has less than 100k miles which a lot of the examples have the same issue at less than 100k INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/02/2024· TIRES

  I bought the Bridgestone tires in Sept 2023 from Walmart. On Nov 23, 2024, I went to Walmart auto center to have 4 Bridgestone tires rotated and balanced. The tech discovered severe bead separation in 3 of 4 tires. I had to buy 4 new tires. I have pictures of the tires with bead separation on the wheel rims and also off the rims.

• 11/28/2016· POWER TRAIN

  AT AROUND 9000 MILES MY 2016 MAZDA 6 GRAND TOURING WITH TECH PKG. AUTOMATIC IS HAVING TRANSMISSION DELAYS. WHEN THE CAR STOP AND THE GEAR LEVER MOVED INTO NEUTRAL(N), REVERSE (R), AND PARK (P) THEN BACK TO DRIVE (D). IT HAS A 4-5 SECONDS DELAY BEFORE THE GEARBOX BEING ENGAGED. ALSO AT 60+ MPH CRUISING ON FREEWAYS, WHEN STEP DEEPER INTO THE GAS PEDAL TO INCREASE SPEED FOR OVERTAKE THE TRANSMISSION HAS A CHOKE, FELT LIKE THE GEAR WAS FORCED INTO PLACE. *TR

• 11/18/2022· PARKING BRAKE

  The contact owns a 2016 Mazda Mazda6. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to move. The electronic parking brake warning light was illuminated. The contact stated that he turned off and restarted the vehicle, deactivated the electronic parking brake, and forcefully depressed the accelerator pedal; however, the failure persisted. The dealer was notified of the failure and informed the contact that he had to pay to repair the vehicle since the VIN was not included in NHTSA Campaign Number: 17V393000 (Parking Brake). The vehicle was not diagnosed or repaired. The contact was in the process of towing the vehicle to the dealer. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. A case was filed. The failure mileage was approximately 75,000. The contact has noted that this complaint has been resolved.

• 11/15/2018· ENGINE

  MY CAR HAS BEEN SHOWING RED CHECK ENGINE LIGHT RANDOMLY FOR THE LST 3 MONTHS. IT LASTS 24 - 48 HRS, SOMETIMES AFTER OIL CHANGE. DEALER SAID NOTHING TO WORRY ABOUT, BUT I FINALLY TOOK IT TO AUTOZONE WHO SAID CODE WAS STORED AS MISFIRE ON CYLINDER 4. DEALER IS LOOKING AT IT NOW, BUT ALWAYS DISMISSED IT BEFORE. NOW THAT I KNOW IT HAS TO DUE WITH A CYLINDER - WHY DIDN'T THEY INVESTIGATE FURTHER? OF COURSE MY CAR IS ABOUT 2 MONTHS OUT OF WARRANTY AND 17OO MILES AS OF TODAY.

• 11/13/2019· ELECTRICAL SYSTEM

  THIS MAZDA 6 MODEL IS EQUIPPED WITH A VIDEO DISPLAY SCREEN MOUNTED ON THE DASHBOARD THAT OPERATES THE RADIO, COMMUNICATION, AND MOST IMPORTANTLY, THE VIEW PROJECTED BY THE REAR VIEW CAMERA. UPON IGNITION, THE SCREEN OPERATES FOR ABOUT 30 SECONDS AND THEN GOES DARK AND SHUTS DOWN. THE REAR VIEW SAFETY FEATURE IS DISABLED THEREBY JEOPARDIZING PUBLIC SAFETY. THE SCREEN SHUTS DOWN WHETHER THE VEHICLE IS MOVING OR STATIONERY, ON THE STREET OR IN THE GARAGE. I NOTIFIED THE MAZDA CUSTOMER EXPERIENCE CENTER, BY LETTER, OF THE PROBLEM, BUT GOT NO ANSWER.

• 11/05/2015· STRUCTURE,FUEL/PROPULSION SYSTEM

  MAZDA HAS CRAMPED VENT DUCT, SPEAKER, AC DUCT AND FRONT DISPLAY ON TO OF THE DASHBOARD AT THE DRIVER SIDE. REFLECTION FROM ALL THESE MAKE THE DRIVING VERY DIFFICULT. I HAVE TALK TO THE MAZDA CUSTOMER SERVICE AND MY DEALER. THEY ARE NOT INTERESTED IN LISTENING TO MY COMPLAINT. THERE MESSAGE IS THEY CAN NOT DO ANYTHING ABOUT IT. I HAVE BOUGHT THE CAR AND ITS DONE. ITS A SAFETY HAZARD AND ACCIDENT IS BOUND TO HAPPEN. WE HAVE TO TAKE ACTION BEFORE SOMETHING HAPPENS

• 11/02/2020· SERVICE BRAKES

  EMERGENCY PARKING BREAK LIGHT RANDOMLY COMES ON IT WHEN DRIVING. IF I ATTEMPT TO ENGAGE PARKING BRAKE IN ORDER FOR ME TO DISENGAGE IT REQUIRES THAT I PUT MY SEATBELT ON AND HAVE DOORS LOCK THEN PUT CAR IN DRIVE TO TAKE BREAK OFF. BUT LIGHT STILL REMAINS ON.

• 10/28/2019· STEERING

  CLUNK NOISE DRIVING ON CITY STREET, ON DRIVER'S SIDE WHEN WHEELS ARE FULLY TURNED TO THE LEFT AND WHEN CAR IS STATIONARY AND RIGHT BEFORE ACCELERATING. SERVICE ADVISOR FROM THE REPAIR SHOP INFORMED ME NOT TO DRIVE THE CAR BECAUSE IT IS NOT SAFE AND MAY CAUSE AN ACCIDENT. THE MANUFACTURER WARRANTY IS NO LONGER EFFECTIVE AND IT EXPIRED 2018. THE INVOICE TOTAL IS $901.25, PARTS COST IS $83.34 LABOR OF $809.99 + TAX. CALLED MAZDA'S 800 NUMBER AND INFORMED IF MANUFACTURER DEFECT IS MY RECOURSE WITH NO AVAIL. I AM REACHING OUT TO NHTSB IF OTHER MAZDA OWNERS HAVE ENCOUNTER THE SAME PROBLEM AND AVOID FUTURE COSTLY EXPENSE FOR SENIOR CITIZENS. I FEEL THAT SINCE IT IS A MANUFACTURER'S DEFECT, AS ATTESTED TO BY THE SERVICE ADVISOR AND MAZDA HOTLINE REPRESENTATIVE, THE LEAST THEY COULD DO IS COVER THE EXPENSE SINCE OUR CURRENT MILEAGE IS SO LOW (21,589 MILES FOR 4 YEARS). WE HOPE THAT WE CAN BE ASSISTED WITH THIS DILEMMA AS IT RELATES TO SAFETY AND COST. INVOICE IS ATTACHED THANK YOU FOR YOU ASSISTANCE.

• 10/22/2015· VEHICLE SPEED CONTROLCrash

  I WAS ABOUT TO PARK THE CAR IN A PARKING SPOT IN A MALL. IT WAS CRAWLING SPEED AND ALMOST ABOUT TO STOP. THEN THE CAR SUDDENLY SURGED FORWARD AND WENT OVER THE CURB ON TO THE OTHER SIDE. THANKFULLY THERE WAS NO OTHER VEHICLE OR PERSON ON THE OTHER SIDE. I WAS HOLDING TIGHT THE STEERING WHEEL. MY HUSBAND PULLED THE ELECTRONIC PARKING BREAK BUTTON AND THE CAR FINALLY CAME TO A STOP. TIRES WERE BURST ON RUNNING OVER AND THERE WAS DAMAGE TO FRONT LEFT SIDE OF CAR. I BELIEVE THIS COULD BE AN ISSUE OF UNINTENDED ACCELERATION.

• 10/21/2025· ELECTRICAL SYSTEM,SEATS

  The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,500.

• 10/16/2016· SEATS

  THE WAY THE HEADREST IS POSITIONED, I CONSTANTLY HAVE NECK PAINS WHILE I DRIVE. IF I DRIVE LONGER THAN 1 HOUR, THAN THE PAIN LASTS FOR DAYS.

• 10/08/2016· POWER TRAIN

  I PURCHASED MY AUTOMATIC TRANSMISSION 2016 MAZDA 6 FROM THE DEALER AS A CERTIFIED PRE-OWNED VEHICLE WITH ONLY 1,800 MILES ON IT. I HAD THE VEHICLE FOR ONLY A WEEK WHEN I STARTED TO RUN INTO ISSUE. THE RESULT WAS A NEW TRANSMISSION FOR MY CAR AT ONLY ~2,700 MILES. THE TRANSMISSION WAS SLIPPING WHICH MADE DRIVING AND ACCELERATION UNSAFE. WHEN I WOULD COME TO A COMPLETE STOP FOR A FEW SECONDS AT AN INTERSECTION, AFTER RELEASING THE BREAK PEDAL, THERE WOULD BE A SLIGHT DELAY BEFORE MY CAR KICKED INTO FIRST GEAR. THE CAR WOULD STALL A BIT AND THEN IT WOULD KICK FORWARD VERY ABRUPTLY. THE ISSUE WOULD ALSO OCCUR WHEN I WOULD SHIFT MY CAR FROM REVERSE TO DRIVE. THE CAR WOULD CONTINUE TO ROLL IN REVERSE A LITTLE BIT AFTER I'VE SHIFTED TO DRIVE, THEN IT WOULD STALL AND KICK FORWARD VERY ABRUPTLY. I TOOK THE CAR INTO MY LOCAL DEALER TO GET IT CHECKED. I WAS ABLE TO REPRODUCE THE ISSUE FAIRLY CONSISTENTLY SO I WAS ABLE TO SHOW THE SERVICE TECHNICIAN THE PROBLEM. AFTER THE DEALER SPOKE TO MAZDA, THE DEALER INFORMED ME THAT MY CAR NEEDED A NEW TRANSMISSION AT ONLY 2,700 MILES. THE NEW TRANSMISSION WOULD BE COVERED UNDER WARRANTY.

• 10/06/2015· VISIBILITY/WIPER

  WINDSHIELD IS TOO THIN, AND BREAKS VERY EASILY. A SMALL (LESS THAN A QUARTER INCH) STONE HIT MY WINDSHIELD ON THE PASSENGER SIDE ABOUT 6 INCHES FROM THE BOTTOM, CRACKING IT WHILE I WAS FOLLOWING ANOTHER VEHICLE AT 60 MPH AND ABOUT 3 TO 4 SECONDS APART.

• 09/28/2016· POWER TRAIN

  AROUND 7,000 MILES, I BEGAN NOTICING THAT MY CAR WAS NOT SHIFTING PROPERLY OR SMOOTHLY. INITIALLY, I THOUGHT THAT IT MAY HAVE BEEN SOMETHING THAT I WAS DOING. UPON SHIFTING THE CAR FROM PARK TO DRIVE/REVERSE, THE CAR WOULD LULL FOR A MOMENT, AND THEN SUDDENLY SHOOT INTO GEAR. AT FIRST, THIS WAS MINOR. AS TIME AS GONE ON, IT HAS BECOME MORE FREQUENT AND MORE INTENSE; IN ONE INCIDENT, THE SHIFT WAS SO INTENSE THAT MY CAR ACTUALLY "PEELED" OUT. AFTER READING ABOUT THE EXPERIENCE FROM OTHERS ON RECALL.GOV, I TOOK MY CAR TO MY DEALERSHIP TO GET EXAMINED & HOPEFULLY FIND SOME TYPE OF SOLUTION. THE SERVICE DEPARTMENT TOLD ME TO "HAVE SOMEONE STAND OUTSIDE OF MY CAR AND VIDEO RECORD" THE CAR DOING THIS. I EXPLAINED THAT IT IS RANDOM AND THAT I COULD NOT POSSIBLY HAVE SOMEONE WITH ME AT ALL TIMES TO RECORD THIS. THEIR RESPONSE THEN WAS FOR ME (AS THE DRIVER) TO RECORD THIS ON MY OWN PHONE. I DIDN'T EVEN BEGIN TO ADDRESS THEIR SUGGESTION OR THE SAFETY CONCERN OF THAT. MY FEAR IS THAT MY CAR IS GOING TO SHIFT OR ACCELERATE SO INTENSELY THAT I HIT SOMETHING, OR WORSE CASE, SOMEONE.

• 09/20/2016· FUEL/PROPULSION SYSTEM

  GAS OVERFLOW FROM TANK DUE TO PUMP AUTO-SHUTOFF NOT ACTIVATING. FUELING VEHICLE, SET GAS NOZZLE TO AUTOMATIC, WAS NOT HOLDING THE HANDLE OR TRYING TO TOP OFF. WAS WATCHING THE PUMP CLOSELY BECAUSE OF SIMILAR ISSUE WITH A 2016 MAZDA3 AT A DIFFERENT . BEFORE I COULD STOP THE FILL, GAS OVERFILLED THE TANK AND SPILLED ONTO THE GROUND.

• 09/03/2020· ELECTRICAL SYSTEM

  MY INFOTAINMENT UNIT IS IN A CONSTANT REBOOT. I CANNOT ACCESS MY CAR SETTINGS OR RADIO OR BLUETOOTH, AND THE REAR VIEW CAMERA IS NOT WORKING EVERY TIME. IT WAS FINE AND THEN IT WASNT. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WOULD BE 1500 DOLLARS. I SEE A LOT OF PEOPLE WITH THIS PROBLEM IN MY RESEARCH. I THINK THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE SINCE I CANNOT ACCESS MY CAR SETTINGS, MY CAMERA IS NOT WORKING AND MY ALERT FOR WHEN SOMEONE IS BEHIND ME IS ALSO NOT WORKING. I HAVE A VIDEO OF THE REBOOT. IT IS ALSO VERY DISTRACTING TO BE DRIVING WITH A COMPUTER THAT IS CONSTANTLY REBOOTING. THE SYSTEM IS REBOOTING WHEN THE CAR IS ON, WHILE DRIVING AND WHILE SITTING STILL. I REACHED OUT TO MAZDA WHO SAID IT IS NOT A RECALL YET BUT IF I PAID FOR THE FIX AND THEY DID CALL A RECALL I WOULD GET REIMBURSED. A 1500 DOLLAR FIX FOR RADIO IS RIDICULOUS AND A CAR THAT IS ONLY 4 YEARS OLD. THE COMPUTER MALFUNCTIONED IS MY ONLY GUESS AND THEY SHOULD HAVE TO REPLACE IT SINCE IT IS A SAFETY ISSUE AND MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE. PLEASE HELP. I HAVE A SAFETY INSPECTION DUE AT THE END OF THIS MONTH AND IM NOT SURE IT WILL PASS.

• 08/31/2021· ELECTRICAL SYSTEM

  The vehicle infotainment system in this 2016 Mazda 6 no longer works and has what is called a rolling reboot. This seems a common problem with Mazda's based on a service alert SA-011/20 as well as a TSB 09-020/18. When broken I can't use the hands free to make or receive calls, nor can I modify preferences, service warnings, use the radio etc. The car is out of warranty and the part known as a connectivity master unit (CMU) is over $1000 including tax. I think Mazda should at least provide a replacement part for this very common problem, which effects many models.

• 08/21/2016· SEATS

  THE FORWARD TILT OF THE HEADREST FORCES MY HEAD FORWARD IN AN UNSAFE AND UNCOMFORTABLE MANNER NO MATTER WHAT SEAT SETTINGS ARE USED. I HAVE SUSTAINED CHRONIC NECK AND UPPER BACK HEALTH ISSUES SINCE I BEGAN DRIVING MY NEW CAR. THE SEAT AND HEADREST DESIGN FORCE THE DRIVER INTO AN UNNATURAL POSTURE THAT GIVES NO BACK SUPPORT AND BUMPS THE HEAD FORWARD AND DOWNWARD FACING. THE CONSTANT STRAINING TO WHILE DRIVING THIS CAR IS NOT ONLY UNSAFE BUT IT IS CAUSING CHRONIC INJURY. I DO NOT HAVE AN UNUSUAL BODY TYPE, I AM FIT AND OTHERWISE HEALTHY AND THIS AGGRAVATION DOES NOT HAPPEN IN ANY OF MY OTHER (OLDER) VEHICLES.

• 08/19/2018· AIR BAGS,SEAT BELTS

  MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTACTED MAZDA TECHINCAL SUPPORT REGARDING THE FAULTY SENSOR BLINKING CONTINUOUSLY WHILE IN MOTION. ALSO WHEN THE AUTOMOBILE IS STATIONARY. OR APPEARS WHILE DRIVING ON THE HIGHWAYS. (FRAN) SAID THE TECHNICIANS DIDN'T KNOW WHAT TO DO. IT WAS SUGGESTED BY MAZDA TECHINCAL SUPPORT TO UNPLUG OR DISCONNECT THE FROM THE HARNESS. IT WAS FOUND THAT THE SENSOR HAD NOT BEEN CONNECTED. THE TECHNICIANS DID SO AND THE SENSOR WARNING WAS NOT FLASHING ON THE DASHBOARD. AFTER THE LAST VISIT AND 2 1/2 WEEKS LATER. THE SEAT BELT SENSOR CONTINUES TO FLASH AND BLINK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 08/18/2018· UNKNOWN OR OTHERCrash

  CAR ACCELERATED UNASSISTED AND THE BRAKES DID NOT STOP IT . MOUNTED A CONCRETE DIVIDER AND SLAMMED INTO ANOTHER CAR. VEHICLE WAS GOING ABOUT 5MPH PULLING OUT OF PARKING SPACE AND TURNING ONTO EXIT DRIVEWAY.

• 08/07/2020· UNKNOWN OR OTHER

  THE TOUCHSCREEN DISPLAY HAS SO MANY CRACKS THAT KEEP APPEARING.

• 08/05/2020· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

  I WAS BRAKING TO A STOP AFTER DECELLERATING, DRIVING ORIGINALLY ABOUT 45 MPH. TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS IN MOTION ON A HIGHWAY, GOING STRAIGHT AHEAD. MY CAR SLOWED BUT RESISTED STOPPING. I PRESSED ON THE BRAKE PEDAL HARDER UNTIL I CAME TO A COMPLETE STOP. MY RIGHT FOOT WAS ENTIRELY ON THE BRAKE, AS I ONLY USE MY RIGHT FOOT TO OPERATE THE PEDALS. THE ENGINE WAS REVVING LIKE IT WAS ACCELLERATING. THE CAR WAS IN DRIVE. NO WARNING LIGHTS CAME ON THE DASH. THE ENGINE CONTINUED TO REV HIGHER IN INTENSITY. I PUT THE CAR INTO PARK, AND THE ENGINE REVVED MUCH HIGHER. I PUSHED THE START/STOP BUTTON TO TURN OFF THE CAR. THE WARNING LIGHTS CAME ON THE DASH. I WAS ABLE TO ROLL DOWN THE POWER WINDOW EVEN THOUGH THE CAR WAS TURNED OFF. I TRIED TO RESTART THE CAR AFTER ABOUT A MINUTE. THE STARTER ENGAGED, BUT THE CAR DID NOT START. I TRIED TWICE AGAIN AND IT DID THE SAME THING. I TRIED A FOURTH TIME AND IT REACTED AS IF THE BATTERY WAS ALMOST DEAD, SOME SOUND BUT NO MOVEMENT. I COULDN'T PUT THE CAR IN NEUTRAL TO HAVE THE ATTENDING POLICE OFFICER PUSH IT OUT OF THE LANE OF TRAFFIC, AND WE NOTICED THE EMERGENCY BRAKE WAS ENGAGED. I DID NOT ENGAGE THE EMERGENCY BRAKE MYSELF! MY HUSBAND ARRIVED, AND HE AND THE OFFICER WERE ABLE TO PUT THE CAR IN NEUTRAL, HOWEVER, THEY WERE UNABLE TO DISENGAGE THE EMERGENCY BRAKE. THE CAR HAD TO BE LOADED ONTO A ROLL-OFF WRECKER TO BE TAKEN TO THE DEALERSHIP.

• 07/27/2020· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2016 MAZDA MAZDA6. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE FAILED. THE CONTACT STATED THAT HE WAS NOT ABLE TO DISENGAGE THE PARKING BRAKE. THE PARKING BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

• 07/27/2017· ELECTRICAL SYSTEM

  WHEN PRESSING THE START/STOP BUTTON, THE IGNITION DOES NOT TURN OFF ALTHOUGH THE SHIFT LEVER IS IN "P" POSITION AND THE "ENGINE" SHUTS OFF NORMALLY, THE IGNITION STAYS ON (IN ACCESSORY MODE).

• 07/25/2025· AIR BAGS,SEAT BELTS,SEATS

  My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly

• 07/16/2022· SERVICE BRAKES

  Pulled up to gas pump, put parking brake on (manual transmission), got out of car and heard a beeping noise from inside. The car then began to drift backwards into traffic. Have DashCam video that can share.

• 07/14/2025· SEATS

  1) UNKNOWN. My guess: The front seats or guard rails. 2) Very seat when braking, and coming to and from a stop. Poses as a safety risk. 3) Yes, no remedy/solution was yielded. Others on forums who visited dealership stated that the dealership said it was “normal”. Despite the other side not having the issue at all. 4) No 5) No Full assessment: The issue of this complaint lies within the front seat of the vehicle. My educated guess is that there is a defect within the seat rails of the vehicle as no remedy seems to be found upon extensive research on google and various forums. Specifically, in my vehicle and may others that I have found, have issues with the driver seat feeling loose when braking or hitting the gas from a stop. Many individuals (including my close friend) have raised this to dealerships and were told that this is “normal” despite the passenger seat (or vice versa) does not have the same issue whatsoever with no remedy. I personally have tightened all possible nuts and bolts for the seat AND brought it to multiple shops and dealerships, which yielded no remedy as all bolts were in fact tightened. I strongly believe that this issue should be further investigated and mitigated as it poses as a risk of serious injury - whether involved in an accident or the seat coming loose, or off entirely. The best way to describe the amount of play is sitting on a chair that is placed on an uneven floor, with one corner rocking toward itself. Or a table that is placed on an unleveled floor and is rocking towards one end (which that remedy consists of folding an napkin enough times to stick it under one of the legs). Please note that I have had this car for a couple of years and this one thing that grinds my gears.. aside from the plastic rattle of the driver side window switch module when listening to music.

• 07/11/2017· STEERING,SUSPENSION,ENGINE

  THIS CAR HAS SERIOUS PROBLEMS. I HAVE APPROACHED MAZDA WITH NUMEROUS SERVICE COMPLAINTS AND THEY REFUSE TO FIX. THE CAR GETS TERRIBLE GAS MILEAGE NOT THE FACTORY STATED 42 MPG WHICH WAS SOLD ON THE MSRP BUT MORE LIKE 22. THE SUSPENSION DRIVES TERRIBLE MAKES NOISES, THE CAR "CREAKS" WHEN GOING OVER THINGS AND IS NOT STABLE AT FREEWAY SPEEDS. THE CAR ALSO SWAYS FORM LEFT TO RIGHT ON THE FREEWAY AND IS EXTREMELY SLOW TO STOP. IT IS DANGEROUS AND MAZDA WILL NOT FIX. I EVEN HAVE A VOICEMAIL FORM MAZDA CORPORATE STATING THEN REFUSE TO FIX THESE PROBLEMS. I HAVE HAD TO HIRED A LAWYER TO DECLARE THE CAR A LEMON. MAZDA ALSO REFUSED TO SERVICE THE CAR FOR OIL CHANGES, TIRE ROTATION, ETC. I HAVE ALSO FILED A CLAIM WITH MAZDA CORPORATE ALONG WITH THE NUMEROUS TIMES IN AND OUT OF THE SHOP YET THEY STILL REFUSE AND ARE UNWILLING TO SERVICE/FIX THE SAFETY ISSUES ON MY CAR. ALSO, THE HEATED SEATS, BOTH FRONT AND PASSENGER, HAVE NOT BEEN ABLE TO BE FIXED SINCE THE DAY I PURCHASED THE CAR (I HAVE NOW HAD THE CAR APPROX 14 MONTHS). AS OF TODAY 7/11/2017, THIS PROBLEM THAT HAS BEEN GOING ON SINCE I BOUGHT THE CAR EARLY 2016 HAS NOT BEEN RESOLVED. PLEASE HELP!

• 07/09/2016· STRUCTURE

  AT 60 MPH ON THE INTERSTATE, THE SUNROOF SHATTERED LOUDLY, WITH BROKEN GLASS PUSHED UPWARD. THE SUNROOF WAS OPEN IN THE VENT POSITION. NO EVIDENCE OF OUTSIDE FORCE, SUCH AS A ROCK, CAUSING THE DAMAGE. ONLY 600 MILES ON THE NEW CAR. AFTER DEALER INTIALLY DENIED A WARRANTY CLAIM, IT WAS FIXED UNDER WARRANTY.

• 07/08/2023· STEERINGCrash

  I was on freeway when some warning start showing on dashboard ( enging, track control system, battery) then my steering wheel was hard that I couldn’t manubrio i hit a curb that was on the entrance and my car start spinning in circles till i hit the hill on side road.

• 06/19/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  PCM ISSUE, passenger air bag issue, OCS wiring issue. infotainment system, transmission, and engine. Key fobs not able to be reprogrammed due to PCM issue

• 06/19/2019· WHEELS

  ABOUT 28000 MILES ON MY CAR OVER THE PAST 2 AND A HALF YEARS, WHAT STARTED WITH A PERSISTENT LOW TIRE PRESSURE INDICATION THAT NONE OF THE DEALERSHIPS OR TIRE SHOPS RECOGNIZED AS A MAJOR ISSUE (SIMPLY POINTED OUT THAT AS WEATHER CHANGES THE SENSORS MAY DETECT LOW PRESSURE) HAS TURNED INTO THE TIRES SYSTEMATICALLY BEING WORN AND BLOWN OUT BEFORE THEIR LIFE EXPECTANCY.. RINGS ARE FORMING AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE AND CAUSING A LARGE CIRCULAR RIP THROUGH THE TIRE ON THE OUTER WALL. SO FAR MY FRONT DRIVER TIRE WAS BLOWN OUT FROM A SMALL POTHOLE WHICH UNDERSTANDABLY CAUSED THE TIRE WALL TO COMPLETELY RIP AND NEEDED COMPLETE REPLACEMENT. NOT EVEN 2 WEEKS LATER MY REAR DRIVER TIRE GAVE OUT WHILE IN THE PARKING LOT AND STATIONARY, MY PASSENGER SIDE TIRES ARE SHOWING A SIMILAR RING PATTERN (IT IS VERY FAINT AND DIFFICULT TO CAPTURE ON A PICTURE) THAT LEADS ME TO BELIEVE THERE COULD BE A DEFECT IN THE STOCK TIRES INCLUDED WITH MY CAR. PHOTO OF MOST RECENT TIRE BLOWOUT ATTACHED FOR VISUAL OF THE WEAR PATTERN ON THE TIRE. THIS OCCURED AT APPROX 28000 MILES ON THE CAR WITH STOCK TIRES AND REGULAR MAINTENANCE

• 06/13/2024· UNKNOWN OR OTHER

  Moonroof explosion Moonroof had spontaneous explosion while driving on highway. No objects were seen flying towards front of car prior to explosion. Driver and 1 passenger in front seat. Sun shade partially open resulting in glass coming into the car. No accident or injury occurred. Moonroof closed at time of explosion.

• 06/07/2025· SEATS

  Driver seat is unstable and has been since I purchased the vehicle. I never got it looked at because I can't afford repairs. There was a recall for the passenger seat and I believe it would be for the driver seat as well given the driver seat stability is crucial. It rocks as if it isn't fully secure. You notice it sometimes when getting in and out the car and I became noticable when my dog decided to jump into my seat one day when cleaning my interior and I saw the seat heavily rock forward and backward. You sometimes notice it as well when coming to a stop from highway speeds the seat will slightly tilt forward. This issue has been with the car after i purchased it in 2018 but didn't notice it until a few months after the purchase.

• 06/02/2022· UNKNOWN OR OTHER

  I was driving, and all of a sudden, I hear a loud pop above my head. I slow down to investigate and notice the sound of the wind coming from above me. I slide back my sunroof door and the entire glass is shattered. This could’ve been a very dangerous situation as I was driving on the highway and the loud sudden pop without warning could’ve affected me to lose control of my vehicle. I’ve read up on this and have seen that this issue has happened to a number of vehicles and some manufacturers have had a large list of complaints.

• 05/29/2017· WHEELS

  WHILE DRIVING MY CAR ON 4/16/2017 AND GOING THROUGH A TOLL BOOTH ON THE PA TURNPIKE THE CAR SUDDENLY PULLED TO ONE SIDE AND THE AIR ALERT WENT OFF. I PULLED OVER IMMEDIATELY AND FOUND THE FRONT LEFT TIRE WAS FLAT. AS I WAS CHANGING THE TIRED I FOUND THAT THE SIDEWALLS ON THE OUTER AND INNER ASPECT HAD COMPLETELY SEPARATED FROM THE TREADS. THE TIRE SIDEWALLS COMPLETELY DISINTEGRATED AROUND THE ENTIRE CIRCUMFERENCE ON BOTH SIDEWALLS. ALMOST LIKE A RETREADED TIRE DOES. THIS IS A COMPLETE TIRE FAILURE AT 9,100 MILES AND DRIVING SLOWLY THROUGH A TOLL BOOTH. IF THIS HAD HAPPENED AT A HIGH RATE OF SPEED I PROBABLY WOULD HAVE LOST TOTAL CONTROL OF MY CAR. SEE PHOTOS ATTACHED.

• 05/23/2024· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  When driving, after a period of 10 - 20 minutes usually, of the adaptive cruise being on (not necessarily in use), the buttons on the steering wheel will re-map. That is, the + button for adjusting the cruise speed up by 1 mph increments will switch with the - button that adjusts the cruise speed down by 1 mph increments. This happens reliably... if I've driven the car with adaptive cruise on for more that 10 - 20 minutes, the buttons will re-map. + slows the car down or doesn't work at all (does nothing). - speeds the car up. Also, rarely, the cancel button will speed the car up. Often the cancel button will not work and the only way to disengage the adaptive cruise is to tap on the brake pedal. Less frequently--maybe about 1/3 - 1/2 of the time, the "off" button, which turns the adaptive cruise off entirely, will not work. Note, that this is not the "engage" or "enable" button. These are the buttons that just turn on and off the adaptive cruise and show that it is now ready to be set if on. I discussed this with the dealer. I believe it is a software problem, they cannot find a software problem as they patched the software in the car up to the latest version. They want to replace the steering wheel where the switches are. This is a $750 repair. (I'm not sure if it's the whole steering wheel or the switch cluster on the wheel.) I cannot afford it and I'm not convinced it will work. I believe they are just guessing at a solution. Nothing to my knowledge has ever spilled on the steering wheel to potentially damage the switchgear. Also, this, to me, does not explain how it always works correctly for the first 10 - 20 minutes of driving, then fails reliably after that. This problem has existed for over two years. Since the car has had about 100,000 miles on it.

• 05/22/2017· SUSPENSION

  CREAKING OF SUSPENSION SYSTEM. THE CARS MILEAGE IS 7500. IT IS A CREAKING SOUND THAT IS FROM THE FRONT END. I NOTICED IT WHEN TURNING IN AND OUT OF DRIVEWAYS. I CAN REPLICATE IT EVERY DAY AND IT HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.

• 05/19/2026· POWER TRAIN

  The front CV axles on my car have failed. It begun with a clicking noise and vibration when accelerating. I took the car to the Mazda dealership, and they confirmed the sounds but said they weren't able to diagnose the issue and that I would have to leave my car for them to figure it out. This places my daughter and my life at risk, as well as other passengers, due to the critical role the CV axles play in operating a vehicle. More specifically, the ability to properly control my steering movement while transporting my daughter to and from school is necessary and if not present, very dangerous. An independent service mechanic has confirmed this issue and indicated that this issue has been seen in many Ford and Mazda's recently. However, there is no recall. There were no warning lights or messages prior to the problem occurring. Again, when Mazda recently services my vehicle, they conducted a full-circle vehicle inspection and did not produce any concerns.

• 05/11/2022· UNKNOWN OR OTHER,SERVICE BRAKES

  I was driving between 40-50 MPH at a consistent speed and I began to have to put the brake pedal to the floor in order to slow down the car. Even when doing this the car does not slow down at the rate expected and stopping distance has increased by more than 50 percent. Have been told there is Cracked/leaking bore diameter to the master brake cylinder housing is causing pressure and fluid loss, into other internal parts of the braking system. Not visible externally. Mechanic states that they have encountered this problem with several of this year make and model with this exact issue. The shop was able to top off the brake fluid which slightly improved performance but the issue still remains. Car is at 104K miles.

• 05/07/2019· SEATS

  "DRIVER SEAT ALIGNMENT" AFTER DRIVING FOR ANY PERIOD OF TIME DRIVERS LEFT LEGS BEGINS TO FEEL DISCOMFORT OR STRESS TO THE OUTSIDE OF LEFT KNEE DUE TO SEAT BEING ANGLED LEFT. PRESSURE FROM LEFT FOOTREST AND WHEEL WALL FORCES DRIVER TO RETRACT LEG AND PLANT INTO FLOOR CLOSER TO THE SEAT. THIS IS CONSISTENT WITH EVERY TIME I HAVE DRIVEN ALSO IT WAS CONFIRM BY A MAZDA SALES ASSOCIATE.

• 05/07/2016· EXTERIOR LIGHTING

  HAVE HAD THE VEHICLE FOR ONE WEEK. HEADLIGHTS ARE UNSAFE. IF ONE IS TO DRAW A LINE FROM 8 TO 4 ON THE CLOCK EVERYTHING ABOVE THAT IS NOT ILLUMINATED. DEATH TRAP. MAZDA DEALER WILL NOT TAKE THE CAR BACK OR REFUND MY MONEY. I'M AFRAID TO DRIVE IT AT NIGHT.