2016 Mazda MAZDA3

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2017· STRUCTURE

  THE HOOD OF MY CAR COLLAPSED INTO AN ENORMOUS DENT WHILE PARKED IN A PRIVATE GARAGE. WHEN I WENT TO TO A BODY SHOP TO GET IT FIXED, I WAS SHOWN THAT THE METAL IS VERY FLIMSY FROM THE BOTTOM OF THE HOOD. WHEN THE GENTLEMAN DROPPED THE HOOD BACK DOWN TO CLOSE IT, THE DENT ALMOST ENTIRELY POPPED OUT ON ITS OWN.

• 12/27/2018· POWER TRAIN

  THIS VEHICLE CANNOT TOLERATE EVEN THE SLIGHTEST BIT OF SLUSH OR SNOW OR ICE ON THE ROAD. THE WHEELS START TO SPIN AND IT GOES NOWHERE. MANY TIMES IN LIGHT WINTERY CONDITIONS, THE VEHICLE FAILED TO HANDLE THE WINTER CONDITIONS, ESPECIALLY ON ANY KIND OF AN INCLINE, AND MY WHOLE COUNTY IS LOCATED ON ONE BIG INCLINE. THIS VEHICLE IS SUPPOSED TO HAVE FULL TIME TRACTION CONTROL. THAT'S LAUGHABLE. ON THE SLIGHTEST INCLINE WITH 1/4" OF SLUSH ON THE ROAD, WE WERE FORCED TO TURN AROUND AND TAKE A ROUTE THAT IS FLAT. THE CAR JUST CANNOT HANDLE IT. I CANNOT GIVE IT TO ANY OF MY DAUGHTERS AS THEY ALL LIVE FURTHER NORTH THAN WE DO. IT NEEDS TO GO TO A FLORIDA OR TEXAS OR CALIFORNIA OWNER.

• 12/24/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I have had to replace the battery on this vehicle three times in the last year. I have taken it to Mazda who replaces the battery. No excessive electrical power is being used with in the car. The car is driven regularly as well.

• 12/20/2017· SEATS

  ALL SEATS SEPARATE FROM THE BASE OF THE SEAT, MEANING THERE IS NOTHING HOLDING THE CUSHION THAT YOU SIT ON TO THE WIRE FRAME ATTACHED TO THE FLOOR. THE DEALERSHIP INFORMED ME THAT THE WARRANTY SOLUTION AFTER 7 ATTEMPTS OF FIXING WAS TO PUT ZIP TIES THROUGH THE NYLON SEAT MATERIAL AND CONNECT IT TO THE BASE. THIS IS NOT A SOLUTION TO THE PROBLEM SINCE THE THIN NYLON WILL JUST RIP UNDER PRESSURE.

• 12/19/2021· SERVICE BRAKES

  Parking brake does not fully disengage. This causes the rear brakes to wear prematurely and also has the potential to generate excessive heat.

• 12/17/2018· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE ACCELERATED. UPON DEPRESSING THE BRAKE PEDAL FOR THE THIRD TIME, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. WHEN THE VEHICLE RESTARTED, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. *TT

• 12/04/2024· UNKNOWN OR OTHER

  I am now experiencing the problems outlined in [XXX] approximately 18 months after the extended warranty period has ended for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/28/2020· POWER TRAIN,STRUCTURE,SERVICE BRAKESCrash

  I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND CRASHED IN BETWEEN TWO TREES ON MY PROPERTY. EITHER THE EMERGENCY BRAKE FAILED OR THE CAR'S TRANSMISSION FAILED WHILE PARKED. THE CAR WAS FOUND AT THE BOTTOM OF MY PROPERTY STILL IN GEAR AND HAD THE EMERGENCY BRAKE IN THE ENGAGED POSITION.

• 11/24/2017· PARKING BRAKE,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CJ WILSON MAZDA OF VENTURA, 6500 AUTO CENTER DR, VENTURA, CA 93003) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/18/2019· SEATS

  PROBLEM WITH MY 2016 MAZDA 3 4-DOOR. THE FRONT PASSENGER SEAT CUSHION TRIM IS COMING OFF THE SEAT FRAME AT THE FRONT END. THIS IS THE SAME ISSUE REPORTED IN TECHNICAL BULLETIN 09-025/19 EXCEPT THAT BULLETIN REFERS TO MODELS BUILD IN MEXICO, MINE WAS BUILT IN JAPAN. TULLEY MAZDA WANTS TO CHARGE ME $500 TO REPLACE THE DEFECTIVE PART.

• 11/18/2019· ELECTRONIC STABILITY CONTROL (ESC)

  CHECK ENGINE LIGHT CAME ON CAR WAS SMOKING AFTER I DROVE IT NOT VERY FAR TOOK IT TO THE DEALERSHIP THERE CLAIMING SOFTWARE ISSUE MY CAR BATTERY IS ALMOST COMPLETELY DRAINED AND I JUST GOT THIS CAR SOMETIME KEYS WON'T WORK OR MY CAR WON'T START

• 11/15/2024· BACK OVER PREVENTION

  My 2016 Mazda 3 has had a faulty rearview camera, computerized controls, and monitor display screen for over 2 years now. I am not sure if there is a problem with the electrical system because I have lost the ability to turn on the navigation function, the stereo function, and to see the vehicle maintenance information with non-functioning electrical controls and display screen. Sometimes the monitor display would show a blank screen or a fuzzy screen which is a safety hazard especially when I'm driving my vehicle in reverse and could potentially cause an accident. There has been a recall on the rearview camera since July 2023. I have contacted the Mazda dealership multiple times, and they have repeatedly said that the rearview camera parts are still not available. This is unacceptable because it seriously compromises my safety and the safety of others if I cannot safely back up my vehicle when driving due to the faulty rearview camera, computerized controls and monitor display screen. There should also be a recall on the computerized controls and monitor display screen.

• 11/15/2017· PARKING BRAKE,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OCEAN MAZDA DORAL (9675 NW 12TH ST, DORAL, FL 33172, PHONE NUMBER: (786) 464-1100), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE DEALER INFORMED THE CONTACT THAT THEY WOULD BE NOTIFIED ONCE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/13/2018· VISIBILITY/WIPER

  FRONT CONTROL MODULE WHCH APPARENTLY CONTROLS MY WIPERS STOPPED WORKING AND I CANNOT DRIVE IN CERTAIN WEATHER CONDITIONS. I WAS DRIVING HOME AFTER WORK I WORK NIGHTS IT WAS AROUND 3 AM AND IT WAS POURING RAN OUTSIDE WHEN MY WIPERS STOPPED WORKING AND I WAS STUCK ON THE SIDE OF THE ROAD FOR OVER 2 HOURS . IT HAPPENED TWO DAYS AFTER MY WARRANTY EXPIRED, MAZDA REFUSED TO HELP ME.

• 11/08/2016· VISIBILITY/WIPER

  WHEN DRIVING ANY TIME THE SUN IS OUT, REFLECTIONS FROM THE DASH AGAINST THE INSIDE OF THE WINDSHIELD ARE VERY PRONOUNCED AND CAN SIGNIFICANTLY EFFECT VISIBILITY. I HAVE BEEN DRIVING FOR MORE THAN 50 YEARS AND I KNOW ALL CARS HAVE THE PHENOMENON ON OCCASION. UNFORTUNATELY THIS MAZDA 3 RESTRICTS VISION AS I HAVE DESCRIBED EVERY DAY THE SUN IS OUT FOR 90% OF THE DRIVING TIME. IT IS MORE THAN A DISTRACTION, I BELIEVE IT IS A HAZARD AND ACCIDENTS WILL OCCUR BECAUSE OF IT.

• 11/07/2024· BACK OVER PREVENTION

  The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted or failed to display an image while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

• 11/06/2018· SERVICE BRAKES

  MY PASSENGER REAR CALIPER FROZE CAUSING THE PAD ON THE OUTBOARD SIDE TO WEAR DOWN TO METAL WHILE THE INBOARD PAD STILL HAD HALF OF ITS LIFE LEFT. THIS IS BEHAVIOR SIMILAR TO NHTSA RECALL 17V393000 BUT MY VIN DOES NOT FALL WITHIN THE PARAMETERS OF THE RECALL. THE VEHICLE HAS 58,000 MILES ON IT AND IS DRIVEN MAINLY ON THE HIGHWAY.

• 10/24/2024· ELECTRICAL SYSTEM

  NHTSA Recall # 23V-487 Manufacturer Recall # 6023G issued July 14, 2023 After repeated phone calls to the Manufacturer and the Mazda Dealership, the recall has not been fixed. I have been told that the parts are not available. As of this date, 16 months after the recall, Mazda has not fixed the problem. I have been told by the Manufacturer and the Mazda Dealership, that parts are not available. The manufacturer told me that they have no date when parts will be available. I have asked to speak with a Manager at the Manufacturer and was told that there is no one else to talk to except Customer Service. I asked for a contact at the Corporate level that I could send an email to, and was told that there was no email address available. They have suggested that I get it fixed at my own cost and submit a claim that may or may not be reimbursed. I consider the distorted rear view camera picture to be a safety hazard when backing up. I believe that 16 months should be plenty of time to fix this problem and that Mazda just does not want to fix a manufacturing problem on a 8 year old car.

• 10/23/2020· FUEL/PROPULSION SYSTEM

  DURING HOT SUMMER MONTHS WHEN RUNNING ERRANDS (FOR EXAMPLE) WHICH WOULD REQUIRE STOPPING AND RE-STARTING THE VEHICLE SEVERAL TIMES, THE CABIN WILL BEGIN TO FILL WITH GAS FUMES. THIS WILL START ABOUT 30 MINUTES INTO THE TRIP. THE FUMES BECOME SO STRONG THAT I BECOME SICK AND HAVE A HEADACHE. YOU CAN SMELL FUMES INSIDE AND OUTSIDE OF THE VEHICLE. THIS DOES NOT HAPPEN DURING HIGHWAY TRAVEL. EVEN THOUGH THIS IS A RECALL ISSUE FOR THE 2016 MAZDA 3, FOR SOME REASON IT DOES NOT APPLY TO MY MAZDA 3. IF I WANT TO HAVE THIS REPAIRED, I WOULD HAVE TO PAY OUT OF POCKET FOR SOMETHING THAT SHOULD BE REPLACED BY MAZDA.

• 10/22/2019· ELECTRICAL SYSTEM

  THIS IS IN REFERENCE TO A MAZDA RECALL I RECEIVED IN THE MAIL IN 08/19. I OWN A 2016 MAZDA3 AND THE RECALL NOTICE WAS FOR THE SOFTWARE/DISPLAY CONSOLE. I CALLED HYMAN BROS MAZDA IN NEWPORT NEWS, VA TO MAKE APPT TO GET THIS FIXED ON 08/21/19 AND WAS REFERRED TO THE SERVICE DEPT. I MADE AN APPT AND WAS SEEN ON 08/28/19. I DID NOT UNDERSTAND WHEN I MADE THE APPT ON 08/21/19 THAT THIS WAS NOT TO REPAIR MY VEHICLE BUT TO LOOK AND CONFIRM THAT IS WHAT I NEEDED. I TOOK TIME OFF WORK FOR WHAT ENDED UP BEING A 5 MIN APPT TO CONFIRM I DID IN FACT NEED THAT PART. HOWEVER I AM STILL WAITING ON THAT PART. I HAVE CALLED WEEKLY FOR A STATUS UPDATE AND THE BEST THE PARTS DEPT. CAN OFFER ME IS THAT THE PART IS ON BACK ORDER AND NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM STILL DRIVING MY VEHICLE AND THE ELECTRONIC DISPLAY WILL INTERMITTENTLY NOT WORK. THE NAVIGATION FEATURE AT TIMES IS NOT USABLE, OTHER TIMES IT WILL AUTO DIAL NUMBERS IN MY CALL HISTORY WITHOUT MY PROMPTING OR AUTOMATICALLY JUMP FROM ONE RADIO STATION TO ANOTHER. I FEEL THAT IT HAS BECOME UNSAFE FOR ME TO DRIVE. I WOULD LIKE TO KNOW HOW MUCH LONGER I AM EXPECTED TO WAIT ON A PART FROM A NATIONWIDE RECALL TO GET MY CAR FIXED. I CALLED 11 TIMES SINCE 08/19 AND SENT 2 EMAIL REQUESTS THROUGH THE HYMAN BROS MAZDA WEBSITE WITH NO RESPONSE. THE 1ST TIME I SENT THIS QUERY, I RECEIVED AN AUTO MESSAGE ON 09/11/19 STATING THEY RECEIVED MY EMAIL AND WILL BE IN CONTACT WITH ME SHORTLY. THAT WAS OVER A MONTH AGO AND I HAVE YET TO RECEIVE ANY RESPONSE. THE 2ND TIME I SENT A QUERY ON 10/17/19 AND AGAIN RECEIVED AN AUTO RESPONSE STATING THEY WILL BE IN CONTACT WITH ME BUT STILL NOTHING. ON 10/22/19, THE CAR AUTO-DIALED 5 TIMES AND PREVENTED ME FROM HANGING UP. THIS WAS AN ACCIDENT WAITING TO HAPPEN AS I WAS DRIVING DISTRACTED TRYING TO SHUT IT OFF. I PARKED THE CAR AND DISCONNECTED THE BLUE TOOTH FEATURE FROM MY CELLPHONE.

• 10/21/2017· AIR BAGS,SERVICE BRAKES

  NO ACCIDENTS RECALLS THAT HAVE NOT BEEN FIXED. DEALER CAN'T GET PARTS

• 10/19/2020· UNKNOWN OR OTHER,ENGINE

  RATTLING/FLUTTERING NOISE EVERYTIME I INITIALLY TURN THE CAR ON WITH AC. WHENEVER THE A/C WAS IS ON AND I STEP ON THE ACCELERATOR. NOW, IT DOES IT EVERYTIME I PUSH ON THE ACCELERATOR WITHOUT THE A/C BEING ON.

• 10/19/2020· AIR BAGSCrash

  THE VEHICLE WAS IN MOTION, GOING WEST, ANOTHER VEHICLE IN MOTION HIT ME, BY THE TIME IT WAS OVER I WAS FACING EAST AND WENT UP A CURB AND INTO A WALL OF A HOMEOWNERS YARD

• 10/15/2017· SERVICE BRAKES

  IN AUGUST I RECEIVED NOTICE OF A SAFETY RECALL BECAUSE OF A BRAKE PROBLEM. THE LETTER INSTRUCTED US TO WAIT FOR NOTIFICATION THAT PARTS ARE AVAILABLE. IT HAS BEEN NEARLY TWO MONTHS SINCE I GOT THE NOTIFICATION. I HAVE CALLED THE COMPANY, AND THEY TELL ME THAT THE PARTS ARE STILL NOT AVAILABLE. BECAUSE THE BRAKES ARE AN IMPORTANT PART OF SAFETY, IT SEEMS TO ME THAT MAZDA HAS NOT PERFORMED THE REPAIRS IN A TIMELY MANNER.

• 10/13/2023· BACK OVER PREVENTION

  The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/12/2020· VISIBILITY/WIPER

  ALL OF THE WINDOWS HAVE BUBBLES AND RIPPLES IN THE FACTORY TINT WHICH CAUSES POOR VISIBILITY. THE WINDOWS HAVE TO BE ROLLED DOWN TO TO SEE ONCOMING TRAFFIC. THE RIPPLES AND BUBBLES ARE SO BAD THAT YOU CAN'T SEE OUT OF THE REAR VIEW OR SIDE VIEW MIRRORS WHICH COULD EASILY CAUSE AN ACCIDENT.

• 10/11/2024· ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION

  It’s been over a year since recall number 23v-487 was issued Need to get it taken care of

• 10/05/2023· ELECTRICAL SYSTEM

  Infotainment system / center console doesn't work properly. Buttons would be pushed at random, changing stations and flipping thru menus. It deteriorated to the point where it would constantly reset itself, flashing a very bright (and not dimmable) Mazda logo over and over. Mazda insisted on charging for repairs so I have instead simply removed the center console instead. otherwise the bright flashing light at night was distracting to the point of dangerous.

• 10/05/2020· SERVICE BRAKES

  POWER BREAK BOOSTER FAILURE. MAKING IT DIFFICULT TO STOP.

• 10/01/2024· BACK OVER PREVENTION

  The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital display screen flickered before going black. The display screen failed to produce a proper image after powering on independently. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

• 10/01/2024· BACK OVER PREVENTION

  The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the digital display screen flickered before going black and failed to display a proper rearview image. Upon further inspection, the contact noticed that when the A/C was activated, the rearview image was flickering quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.

• 09/30/2021· ELECTRICAL SYSTEM

  In mid-2021, the Mazda Connect infotainment system suddenly stopped working. Upon starting the car, the software boots over and over again. The Bluetooth is inoperable; radio plays but I cannot change stations; steering wheel functionality of these features is absent; backup camera is intermittent and dimmer. The latter is a safety issue. The Mazda dealer diagnosed a malfunction of the connectivity master unit (CMU) and said they have had a rash of the same problem with 2016's recently.

• 09/28/2021· POWER TRAIN,ENGINE

  Timing cover leak, all maintenance was completed before the service bulletin. This is a TSB but should be a recall for how common this issue is as they stated it could be caused from the assembly line during a pressurized test. “ This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A)between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.” TSB Bulletin No.: 01-018/18. Timing cover issues are not something that should be happening under 100k miles.

• 09/26/2024· BACK OVER PREVENTION

  The contact owns a 2016 Mazda Mazda3. The contact stated that the digital screen went blank and was repaired previously under an extended warranty. The contact then received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital screen displayed a distorted image. In addition, the failure was occasionally self-corrected after opening and closing the trunk of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

• 09/22/2021· SUSPENSION,FUEL/PROPULSION SYSTEM

  Front end passages side shaking with 60 mhg. And some time smelling gasoline when first started up my car.

• 09/22/2017· PARKING BRAKE

  TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA OF WESLEY CHAPEL (26944 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT A REPRESENTATIVE WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/20/2016· FUEL/PROPULSION SYSTEM

  FUELING CAR AND PUMP AUTO-SHUTOFF DID NOT WORK CAUSING GASOLINE TO OVERFLOW THE TANK AND SPILL ON THE GROUND. WAS NOT HOLDING THE HANDLE OR ATTEMPTING TO TOP-OFF THE TANK. EXPERIENCED SAME ISSUE ONE WEEK LATER WITH 2016 MAZDA6 AT A DIFFERENT LOCATION.

• 09/18/2024· FUEL/PROPULSION SYSTEM

  Fuel Tank has corrosion that allows vapors to enter the passenger compartment.

• 09/18/2017· VEHICLE SPEED CONTROL

  WHILE AT A STOP LIGHT IN MOUNTAIN VIEW AT CALIFORNIA AVE. IN CALIFORNIA , AS I PULLED AWAY FROM A RED LIGHT INTERSECTION AND I DECIDED TO DO A PASSING MANUEVER ON THE VEHICLE NEXT TO ME I FULLY DEPPRESED THE GAS PEDAL ALL THE WAY AND FELT THE GAS PEDAL GIVE THE RIGHT AND MOVED TO THE LEFT AND QUICKLY LOST FEELING OF GAS PEDAL AND BECAME A SAFETY ISSUE AS A PULLED OVER I NOTICED THE DAMAGED GAS PEDAL ASSEMBLY. TOOK THE VEHICLE THE NEXT DAY AND THE LOOKED AT IT AND SEEN THE DAMAGE. THEY SAID THEY NEVER SEEN A ISSUE LIKE THIS BEFORE, I BELIEVE THIS IS A SAFETY CONCERN FOR ANY DRIVER.

• 09/13/2022· UNKNOWN OR OTHER

  The rear backup camera on my vehicle goes on and off or dims considerably when I back up, not allowing me to see cars and people potentially behind me. This is associated, I believe, with an issue with the screen and infotainment system of the car, which I had checked out on 9/24/21 at a Mazda dealership. The screen goes on and off constantly, not allowing me to use the radio, bluetooth, etc. They said it is a chip issue that they have seen in many other Mazda 3's from 2016. Not being able to listen to the radio is one thing, but having the backup camera not work or work improperly is a safety issue.

• 09/12/2023· ELECTRICAL SYSTEM

  The backup camera is flickering and with distorted image. I called customer service but didn't provide information or solution of how to solve the issue even though they were aware of it.

• 09/11/2024· UNKNOWN OR OTHER

  Rear view camera intermittently cuts out. Recall was issued 07/14/23 yet there is no fix yet??? Mazda Recall #: 6023G NHTSA Recall #: 23V-487

• 09/08/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  The infotainment system fails to work - it is where I can access information re: maintenance schedule, or any info that is associated with a lit engine light. In addition the charging system for my mobile phone has ceased working. This includes both the usb ports and the lighter port which can be adapted with a charger that works in that receptable. These are all safety issues as far as I am concerned. Not having information related to the vehicle engine light is a big issue, but so is the fact that I can't charge my phone on long distance drives. If I needed assistance, I would be unable to contact anyone without a working cell phone. Because the display also controls the ability to pair a phone with blue tooth, there is concern for other drivers of the Mazda 3 (mine is a 2016) will be using the phone regardless of the bluetooth malfunction. I have seen a safety recall on other Mazda's with relation to the infotainment screen, but I do not see one here. I wonder why? To repair this crucial component would cost many hundreds of dollars -- something I am not in a position to do. Mazda claims this infotainment center is not under warranty, but with so much important information and safety features embedded into it, I think it should be corrected by recall. Thank you for investigating this issue. Regina

• 09/07/2016· AIR BAGS,WHEELSCrash

  AIR BAGS AND BAD TIRES - I HYDROPLANED ON AN INTERSTATE AND TOTALED MY CAR AND ANOTHER VEHICLE. I LOST CONTROL AND HIT THE OTHER VEHICLE WITH THE FRONT OF MY CAR AND CONTINUED TO GO UP A 30FT EMBANKMENT. ON THE WAY BACK DOWN I TOOK OUT A VERY LARGE METAL LIGHT POLE WITH THE FRONT OF MY CAR AND THE AIR BAGS NEVER DEPLOYED. AFTER INSPECTION OF MY CAR MY TIRES WERE BAD. I JUST BOUGHT THE CAR BRAND NEW IN 7 MONTHS AGO.

• 09/06/2017· ENGINE

  WHILE DRIVING THE CAR WENT INTO A COMPLETE STALL. IT CONTINUED TO ROLL AND THE CHECK CHECK ENGINE LINE, TIRE PRESSURE, POWER STEERING LIGHT, TRACTION CONTROL, KEY NOT PRESENT. THE CAR DIDN'T START RIGHT BACK UP. THE KEY HAD TO BE PUT TO THE START BUTTON BEFORE THE CAR RESTARTED. WE IMMEDIATELY PULLED OFF THE ROAD AND PARKED. WE LEFT THE VEHICLE AND 2 HOURS LATER WE RESTARTED THE CAR TO DETERMINE IF IT NEEDED TOWED. IT STARTED BUT THE CHECK ENGINE LIGHT REMAINED ON AT THAT TIME. DROVE THE CAR HOME AND LEFT IT PARKED UNTIL WE DROVE IT TO THE DEALERSHIP WERE THEY DID DIAGNOSTICS AND COULDN'T DUPLICATE THE ISSUE. WE WERE SENT HOME. NOW WE ARE NOT DRIVING THE CAR DUE TO FEAR OF RANDOM STALL. THERE WAS A RECALL OF MADZA 3 2016 BUT MY CAR WAS NOT INCLUDED. THE INFO AS FOLLOWS NHTSA CAMPAIGN: 15V621000, NHTSA CAMPAIGN: 16V685000, NHTSA CAMPAIGN: 16V684000. THE DEALERSHIP HAS NOT DONE ANYTHING AT THIS TIME.

• 08/29/2017· PARKING BRAKE

  TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (ROMANO MAZDA, 3120 ERIE BLVD E, SYRACUSE, NY, 132140) WAS CONTACTED AT 315-446-9666 AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS ATTEMPTED TO BE REACHED; HOWEVER, DUE TO THE WAIT TIME, THE CONTACT DISCONNECTED THE CALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/25/2023· FUEL/PROPULSION SYSTEM

  Recently noticed the odor of unburned gasoline, both inside and outside the vehicle. When driving, the ventilation system would flush this away in a few moments, but this phenomenon is new within the past few weeks. Our mechanic (not the dealer) traced the issue to the fuel tank, where the port for the fuel pump and sensors is located on top. This area is accessible by removing the rear seat cushion and a cover plate. He showed me how the fuel pump and sensor module has rusted to the thread of the port, preventing removal of the assembly, and that the port flange itself has rusted and has pin-holes, allowing vapor to escape. He was able to put slight positive air pressure to the tank as a test, and was able to cause liquid fuel to escape from the holes. The tank was about 3/4 full at the time. This seems like a serious safety issue. The port and matching threaded parts (fuel pump / sensor module) that inserts there should be corrosion-proof. I can provide a photo of the affected area if needed; I would get the image file from my mechanic.

• 08/23/2017· STEERING,ELECTRICAL SYSTEM,ENGINE

  MY CAR STARTED SHAKING AND I LOST CONTROL OF THE STEERING. I PULLED OVER AS BEST I COULD AND CALLED A TOW TRUCK. THE DEALERSHIP SAYS THAT RATS HAVE CHEWED THROUGH THE ENGINE HARNESS AND OTHER WIRING. THEY SAY THEY HAVE SEEN DOZENS OF CASES IN BROOKLYN AND QUEENS JUST LIKE THIS. THEY SAID THAT RATS ARE ATTRACTED TO THE COATING ON THE WIRES. MAZDA WON'T ISSUE A RECALL OR REPAIR THE WIRING. IT IS A FIRE HAZARD AND DANGEROUS TO DRIVE. I GUESS THEY ARE WAITING FOR SOMEONE TO BE INJURED OR DIE BEFORE THEY FIX IT? MY CAR IS 18 MONTHS OLD WITH 7,062 MILES. I WAS PARKED ON A CITY STREET IN BROOKLYN AND HAD ONLY DRIVEN 3 BLOCKS WITHOUT MAKING ANY TURNS WHEN I HAD TO PULL OVER. MY CAR IS LOCATED AT KOEPPEL MAZDA 718-721-9100. THEY SHOULD HAVE ALL OF THE DETAILS OF THE DAMAGE IF YOU NEED IT. I DRIVE THE CAR ALMOST EVERY DAY AND IT IS PARKED ON A DIFFERENT STREET EVERY DAY. THERE IS NO WAY TO KNOW WHEN OR WHICH STREET THIS HAPPENED ON.

• 08/22/2016· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2016 MAZDA 3. THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 08/15/2025· UNKNOWN OR OTHER

  The “spidering” on the infotainment screen is spidering making it hard to see when in reverse.