2016 Jeep Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it’s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in Lakeport, Ca. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I’m being told by the dealership that they can’t disengage the start stop feature. This is a safety hazard and I’m concerned it’s going to create engine problems. Apparently it’s a nationwide issue. The start stop feature needs to be recalled and fixed.

• 12/31/2019· STEERING,SERVICE BRAKES,ENGINE

  WHEN DRIVING MY 2016 JEEP CHEROKEE THE VEHICLE HAS DIED OUT COMPLETELY ON ME IN THE MIDDLE OF DRIVING. WHILE DRIVING THERE IS A DING NOISE FOLLOWED BY A MESSAGE ON MY DASH BOARD THAT SAYS PUT CAR IN PARK THEN SWITCH INTO GEAR, WHEN I AM ALREADY IN DRIVE AND DRIVING THEN THE CAR STOPS AND THE BRAKES AND STEERING LOCKS UP COMPLETELY THE BATTERY LIGHT FLASHES THEN THE WHOLE DASH GOES BLACK. THEN I HAVE TO TRYING TURNING IT OVER A FEW TIMES AND THEN IT WILL FINALLY START WITH NO WARNING LIGHTS ON OR ANYTHING AFTER IT JUST LOCKED UP AND DIED. THIS VEHICLE HAS DIED SEVERAL TIMES ON ME WHILE TURNING RIGHT, WHILE JUST DRIVING, AND IN THE MIDDLE OF INTERSECTIONS. I TOOK IT TO A MECHANIC AND THERE IS NO INDICATION OF THIS HAPPENING AS FAR AS CODES THAT CAN BE BROUGHT UP OR ANYTHING BUT WHEN HE TEST DROVE IT THE SAME THING HAPPENED TO HIM HE MADE A RIGHT ON 12-31 AND THE CAR SAID PUT CAR IN PARK THEN SELECT A GEAR THEN WENT BLACK AND THEN IT TOOK A FEW TIMES FOR THE CAR TO TURN OVER AGAIN, BUT YET AGAIN TURNING ON WITH NO WARNING LIGHTS OR ANYTHING AFTER, BUT COME TO FIND ONLINE THIS IS A SERIOUS ISSUE THAT JEEP HAS NOT ADDRESSED AND THERE SEEMS TO BE NO SOLUTION BESIDES BEING IN CONSTANT FEAR THAT YOU CAR IS GOING TO DIE OUT ON YOU. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE THERE ARE LIVES TAKEN. I HAVE A TWO YOUNG TODDLER DAUGHTERS THAT I DON'T FEEL SAFE DRIVING IN OUR 2016 JEEP CHEROKEE IN FEAR FOR THEIR LIVES!

• 12/31/2019· UNKNOWN OR OTHER

  SERVICE SHIFTER LIGHT APPEARS WHILE DRIVING OFTEN; I HAVE TAKEN IT TO THE JEEP DEALERSHIP ON SEVERAL OCCASIONS AND THERE HAS NOT BEEN ANY FINDING RESULTING IN A SOLUTION TO THE ERROR (AS IT DISAPPEARS AND COMES BACK ON MULTIPLE OCCASIONS). OFTEN WHEN THE SERVICE SHIFTER APPEARS IT CAUSES THE VEHICLE TO JOLT OR NOT SHIFT

• 12/31/2018· ELECTRICAL SYSTEM,ENGINE

  PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.

• 12/30/2025· UNKNOWN OR OTHER,ENGINE

  Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling in the middle of the road almost causing accidents.

• 12/30/2024· POWER TRAIN

  Service 4wd warning light illuminated. Google search for recall indicated that 2016 Jeep Cherokees had a recall for this problem. However, our specific VIN was not part of recall. When calling the manufacturer, I was advised that if the dealership could verify our vehicle was having the same problem as the recall, we could receive assistance. The advice was followed and confirmed, but when calling the manufacturer back, I was told that that was not how things work when dealing with a recall and since our VIN was not part of the recall, they could not do anything. I filed a complaint with NHTSA in April 2024 to no avail. We have brought the vehicle back to the dealership to see if we could have the problem fixed, and although we can, the parts are on back order. I can only assume because of the recall. Almost a year later, we are still dealing with this issue and never did hear back regarding our complaint.

• 12/30/2019· POWER TRAIN

  SIMILAR TO OTHER JEEP CHEROKEE YEAR MODELS, MY 2016 JEEP CHEROKEE SLIPS OUT OF GEAR INTO NEUTRAL WHILE DRIVING, EITHER BETWEEN 1ST TO 2ND GEAR OR 2ND TO 3RD GEAR. MAKES FOR A DANGEROUS RIDE WITH MY 2 CHILDREN IN BACK AND THE CAR BASICALLY STOPS WORKING AND CARS IN BACK OF ME HAVE TO SLAM THEIR BRAKES SO TO NOT RUN INTO ME. THIS HAPPENS RANDOMLY, WHETHER CAR HAS BEEN DRIVEN FOR 10 MINUTES OR JUST STARTED.

• 12/30/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  SERVICE SHIFTER WARNING. ALL GEARS ON SHIFTER ARE LIGHT RED. P R N D

• 12/29/2024· UNKNOWN OR OTHER,VISIBILITY/WIPER

  Cracked windshield. No visible impact mark. Parked car at home and when came back out there was small crack coming from bottom driver side going up. Later on when actually driving the vehicle the crack randomly started getting bigger and went further up and then split to the side until reached edge of windshield.

• 12/29/2022· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  In multiple occasions the vehicle engaged automatic breaks while driving without any obstacles around. Some of those were accompanied by a break warning in the dashboard. In all cases, the break disengaged, and it was possible to continue driving the vehicle. It was lucky that there was no car close behind, as it would otherwise cause an accident. The vehicle was taken to an auto repair shop. They were able to replicate the behavior but were not able to pinpoint the cause.

• 12/29/2021· ELECTRICAL SYSTEM,SERVICE BRAKES

  The Electronic Parking Brake (EPB) system is locked in engaged mode and I am unable to release the EPB causing the car to be immobilized.

• 12/29/2021· UNKNOWN OR OTHER,ENGINE

  I purchased this jeep in 2018, the service shifter light came on the car shutdown in the middle of the road while my daughter was driving she was able to get into a parking lot. We had the bezel and wiring harness replaced in January 2019, right after this happened. I now have the jeep and the shifter service light will randomly come on along with the service transmission light. When this happens the transmission will not engage and I have to make my way to the side of the road and put it in park and then the transmission will engage again.

• 12/29/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  SERVICE SHIFTER MESSAGE APPEARED IN THE CENTER DISPLAY AND IS LOCK IN PLACE, NOT BEING ABLE TO SCROLL THROUGH THE MENUS ANY LONGER. NEXT TO THE SHIFTER ALL LIGHTS FOR SHIFTER POSITION ARE ILLUMINATED AND YOU CANNOT SEE WHICH GEAR THE VEHICLE IS IN ANYMORE FROM LOOKING DOWN AT THE SHIFTER. THIS HAS HAPPENED MULTIPLE TIMES MOSTLY WHILE IN MOTION BUT HAS ALSO HAPPENED WHILE STATIONARY. THE MESSAGE INCLUDING ALL OTHER INDICATIONS CAN GO AWAY WITH A FULL SHUTDOWN.

• 12/28/2020· POWER TRAIN,ELECTRICAL SYSTEM

  I KEEP HAVING 'SERVICE SHIFTER' POP UP WHERE THE SPEEDOMETER IS. IT ORIGINALLY POPPED UP ABOUT 3 MONTHS AFTER I PURCHASED THE VEHICLE. IT POPS UP AT RANDOM TIMES WHILE THE VEHICLE IS MOVING. I HAVE TAKEN THE VEHICLE IN 3 TIMES TO HAVE IT LOOKED AT. THE FIRST TIME THEY REPLACED A WIRING HARNESS. THE SECOND TIME THEY SAID NOTHING IS WRONG. AND THE THIRD TIME THEY CLEANED A CONNECTOR. AFTER ALL THREE TIMES I TOOK THE VEHICLE IN THE CAR WAS FINE FOR ABOUT A MONTH, THEN THE MESSAGE CAME BACK.

• 12/28/2020· POWER TRAIN,ELECTRICAL SYSTEM

  THE 'SERVICE SHIFTER ' ICON WAS ILLUMINATED AS WELL AS THE GEAR SELECTOR INDICATOR LIGHTS. THIS IS THE SECOND TIME THIS HAS HAPPENED. AFTER REVIEWING WEB SITES THIS IS AN INHERENT PROBLEM WITH THE JEEP CHEROKEES.

• 12/28/2020· ENGINE

  VEHICLE ENGAGES EMERGENCY BREAK AND SERVICE TRANSMISSION WHILE IN MOTION'REDUCING THE SPEED TO 0. IT FORCES A RESTART AND ONCE THE RESTART IS DONE VEHICLE WILL MAKE ABRUPT SOUNDS WHILE SHIFTING GEARS. STEERING WILL BECOME STIFF AND VEHICLE WILL DO THIS ON REGULAR STREET ROAD OR HIGHWAY MAKING IT DANGEROUS. ONCE VEHICLE IS RESTARTED A FEW TIMES SENSORS CLEAR OUT. IT'S BECOME UNSAFE TO DRIVE.

• 12/28/2020· POWER TRAIN

  I BROUGHT MY VEHICLE TO THE DEALERSHIP BACK IN NOVEMBER AND THEY DIAGNOSED IT AS THE POWER TRANSFER UNIT FAILURE. THERE WAS A RECALL BUT THEY SAID MY VIN DID NOT FALL UNDER IT. I HAD THEM ORDER THE PART AND THEY KEEP GIVING ME NEW ETA'S ON THE PART. AS OF TODAY THEY HAVE INFORMED ME THAT THERE IS SUCH A DEMAND FOR THIS PART THEY HAVE GIVEN ME A NEW ETA OF FEBRUARY 4TH 2021. THE DEALER ACKNOWLEDGES THAT THIS IS A KNOWN ISSUE SO WHY ISN'T MY VEHICLE COVERED. NOW I WILL NEED TO RENT A CAR FOR AT LEAST A MONTH AND A HALF IF THERE ETA IS CORRECT WHICH IT HASN'T BEEN THE LAST 5 TIMES. I BELIEVE THIS SHOULD BE A RECALL AS THEY CAN'T MAKE THIS PART FAST ENOUGH FOR THE DEMAND. I PREVIOUSLY PUT THIS CLAIM IN BUT HAVE NOT GOTTEN ANY RESPONSE. I BELIEVE THIS IS A MAJOR ISSUE POSSIBLY NOT BEING REPORTED BY CUSTOMERS WHO DO NOT HAVE TO ABSORB THE COST.

• 12/27/2019· POWER TRAIN,UNKNOWN OR OTHER

  APPROX. 68,000 MILES, OWNED FOR 3 YEARS, REGULAR MAINTENANCE AND INSPECTION. VEHICLE IN MOTION ON CITY STREETS TURNS TO NEUTRAL AFTER THE FIRST FEW RIGHT TURNS. GEAR SHIFTER AUTOMATICALLY SHIFTS TO NEUTRAL AFTER THE CAR'S WARNING SYSTEM READS "SHIFT TO PARK" WHILE THE VEHICLE IS IN DRIVE AND IN MOTION. TO RESTART THE VEHICLE, THE DRIVER MUST PLACE THE VEHICLE IN PARK, TURN OFF THE ENGINE AND RESTART IT, HOWEVER THE BATTERY LIGHT FLASHES. THIS HAS HAPPENED THREE TIMES IN AS MANY WEEKS, ALL WHILE IN TRAFFIC. WHEN TAKEN TO JEEP DEALERSHIP MECHANIC, NO CODE SHOWS UP ON OBD. AFTER ONLINE RESEARCH, MANY OWNERS OF JEEP WRANGLERS, (AS WELL AS LATITUDES) HAVE HAD THIS SAME ISSUE. THERE IS A CONSENSUS IT MAY BE A RESULT OF A POORLY IMPLEMENTED FAILSAFE THAT JEEP INSTALLED WHEN THE ENGINE OIL IS LOW. ALLEGEDLY, ON JEEPS WITH CERTAIN ENGINES (2.4L) THEY BURN OIL AT A HIGHER RATE THAN WHAT THE ONBOARD COMPUTERS CAN GAGE. IT APPEARS THAT JEEP DEALERSHIPS FEIGN IGNORANCE WITH THIS PROBLEM. HOWEVER, WHEN OTHER OWNERS HAVE PRESSED THE JEEP CORP., THEY SAY THEY MAY ISSUE A RECALL IF ENOUGH PEOPLE COMPLAIN. HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/CHEROKEE/2019/ENGINE/ENGINE_SHUT_DOWN.SHTML

• 12/27/2019· STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  DRIVING AT NIGHT IN THE RAIN ON THE HIGHWAY 60 MPH. LOST POWER STEERING, BRAKES, FORWARD WARNING COLLISION AND OTHER CONTROLS. LOST CONTROL OF THE VEHICLE CRASH INTO THE EMBANKMENT. ALMOST ROLLED THE VEHICLE. DEALER STATED STEERING MODULAR FAILED AND REPLACED STEERING RACK AND PINON SYSTEM. DEALER STATED 12 ACTIVE COMPUTER CODES SHUT DOWN ALL OF ABOVE FUNCTIONS. DEALER STATED COMPUTER STEERING COMPUTER MODULE FAILED CAUSING STEERING AND OTHER FUNCTIONS TO FAIL.

• 12/27/2018· ENGINE

  THIS IS IN REGARDS TO MY 2016 JEEP CHEROKEE LATITUDE. IN THE LAST 4 DAYS MY CAR HOW JUST COMPLETELY SHUT OFF 3 TIMES ON 12/23/18, 12/26/18 AND 12/27/18, WHILE I WAS DRIVING, PROBABLY WOULD HAVE BEEN 4 TIMES BUT I DIDN'T DRIVE ON CHRISTMAS DAY. THE FIRST 2 TIMES IT HAPPENED I WAS LEAVING MY WORK PARKING LOT DRIVING NO MORE THAN 10-15 MPH. TODAY 12/27 MY CAR SHUT OFF WHILE I WAS STOPPED AT A STOP LIGHT . THIS HAPPENS WITH NO WARNING AT ALL! LUCKILY NO ONE WAS BEHIND ME WHEN I STALLED. I HAVE SEEN MANY PEOPLE ON SOCIAL MEDIA WITH THIS SAME PROBLEM! THE DEALERSHIP SAYS IT COULD BE AN OIL ISSUE, SO THEY ARE JUST DOING AN OIL CHANGE AND THEY SAID THEY RECOMMEND BRING THE CAR BACK EVERY 1000 MILES TO CHECK LEVELS!! WHAT KIND OF SOLUTION IS THAT ? I HAVE YOUNG CHILDREN THAT I DRIVE TO SCHOOL! I CAN'T HAVE THIS HAPPEN WHILE DRIVING THEM!

• 12/26/2017· UNKNOWN OR OTHER,ENGINE

  SINCE MY PREVIOUS COMPLAINT, 11048717 I WAS DENIED A BUY BACK BY FCA, LLC VIA FIRST CLASS MAIL STATING I WAS NOT ELIGIBLE UNDER GA LEMON LAW REGARDLESS OF IT BEING OUT OF SERVICE MORE THAN 30 DAYS. SINCE THIS LETTER THE VEHICLE HAS DIED 3 TIMES WHILE IN MOTION AND CONTINUES TO SKIP ALONG WITH A DECREASE IN RPMS WHILE IDLING (OBSERVED MY DEALERSHIP SERVICE). I ALSO HAD SMOKE AND A STRONG ODOR COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE WITH NO REASON AS TO WHY. THIS CAR IS DANGEROUS AND I CANNOT BELIEVE THERE HAS NOT BEEN A TOTAL RECALL SINCE IT IS SHUTTING OFF WHILE DRIVING FOR SO MANY PEOPLE.

• 12/25/2024· SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM

  My car has 123,000 done everything by book. Been report issues for over yr. Car almost got my killed by not stopping, turning, jerking on Accelerating and decelerating when shifting. All my motor mounts, transmission mount busted , messed up suspension control arm, ball joints, struts , axle, brakes all once. Drained battery. Spent 4500. Then my service shifter just came on. So back at shop. This is insane my shifter should last life time of my car. Due to the damage of that it cause a downfall of front end issues. This is well known issues of Jeep 2016 but not mine for a recall. It has cost me thousands and should not be happening at 122,000 miles . Car is at dealership again now and i have rental so not sure what that will cost. This started 2/11 not codes just could tell already filed reports with you all. My brakes lasted years , rotors was changed 2/11 hoping it helped per papers already damaged due to all this other crap. I’m very upset my car shouldn’t be having all these issues at 122,000 we are 1 car family

• 12/25/2015· EXTERIOR LIGHTING

  WHEN DRIVING AT NIGHT WITH HALOGEN HEADLIGHTS ON LOW BEAM, THE HEADLIGHTS ARE DIM WITH INSUFFICIENT FORWARD RANGE/ILLUMINATION AND YELOW-ISH COLOR SPECTRUM. SOMETIMES IT IS DIFFICULT TO DETERMINE IF THE HEADLIGHTS ARE FUNCTIONING BECAUSE THEY ARE SO DIM. THIS SITUATION IS A SAFETY RISK FOR THE DRIVER AND OTHERS.

• 12/24/2023· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  My parking brake suddenly turned on and my jeeps information center on the dash informed me to stop and shift to park. The light on the switch for the emergency brake flashes as well as the red light on the shifter and the vehicle would not shift anymore nor would the epb turn off . I had to disconnect my battery for about 30 minutes before it allowed me to disengage the parking brake and start to drive again. It happened again once or twice before it completely just stopped engaging even when I tried to engage it. Car states when attempting to engage the parking brake that the parking brake needs to be maintained the light on the switch flashes and a warning light stays on now. The odometer started flashing a day or so after the initial issue began. Now I am unable to use my parking break at all, the warning light and message to get parking brake serviced show constantly as well and the odometer continues to flash.

• 12/24/2020· UNKNOWN OR OTHER

  SERVICE SHIFTER WARNING LIGHT HAS POPPED UP ON MY JEEP TWICE NOW.

• 12/24/2020· ELECTRICAL SYSTEM,ENGINE

  CAR SHUT DOWN IN MIDDLE OF ROAD, HAPPENED FEW MORE TIMES, CAR IS CONSUMING GAS IN LESS THEN 700 MILES, MECH SAYS ITS A ENGINE ISSUE, I HAVE TO REFILE EVERY FEW DAYS, CAR IS STRUGGLING TO MOVE, I FEAR SHUT DOWN AGAIN IF I DO NOT FILL IN A DANGEROUS LOCATION

• 12/24/2017· EXTERIOR LIGHTING

  THE HEADLIGHTS ARE TO DIM TO DRIVE THE VEHICLE AT NIGHT. I HAVE READ SEVERAL POST OF TTHE SAME ISSUE WITH THIS VEHICLE. DIM HEADLIGHTS NOT ABLE TO SEE ON COMING LANES.

• 12/23/2022· AIR BAGSCrash

  The contact owns a 2016 Jeep Cherokee. The contact stated that while his fiancé was driving approximately 35 MPH, the vehicle crashed head-on into a tree. During the crash, the front-end was severely damaged but no air bags deployed. During the crash, the driver sustained head and neck injuries rendering her unconscious. The driver also sustained an injured right knee, leg contusions, and lacerations; along with chest and torso injuries. The driver was transported from the scene to seek medical attention. A police report was taken at the scene. The vehicle was towed from the scene. The vehicle was later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 70,000.

• 12/23/2021· UNKNOWN OR OTHER

  I purchased my 2016 Jeep Cherokee in 2018 and within 3 months my service shifter light came on. I had it fixed by the dealership. 6 months later it happened again and I was told it was most likely a faulty part used the first time. Since then I have had the shifter console and wiring inside replaced a total of 4 more times, luckily up until this point was covered under my extended warranty. However my warranty expires in January of 2022 and the service shift light just came on again for what will now be the 7th time. Once my warranty is over, I will not be able to cover the $500 each time twice a year to have it fixed. I have seem dozens and dozens of people report on this issue and nothing has been done. It has also caused my transmission to slip or multiple occasions as well as hesitate when accelerating.

• 12/23/2019· ELECTRICAL SYSTEM

  I WAS SENT A RECALL FOR MY NAVIGATION TO UPGRADE, I WAS SENT A FLASH DRIVE FOR THE UPGRADE AND IT DIDNT WORK. I CALLED THE NUMBER ON THE PAPERWORK AND THEY SAID TO HAVE THE NEAREST DEALERSHIP DO THE UPGRADE BECAUSE THE FLASHDIVE WAS NOT WORKING. THE DEALERSHIP SAID THEY COULDNT DO THE UPGRADE BUT FOR 400 DOLLARS THEY COULD FIX MY USB PORT SO THEY COULD UPGRADE THE SOFTWARE AND THEY KEPT THE RECALL PAPERWORK SO NOW I DONT HAVE THE NUMBER TO CALL AND TELL THEM IT'S NOT DONE AND WHEN I ENTER MY VIN IT SAYS ALL RECALLS ARE FINISHED.

• 12/23/2015· POWER TRAIN

  BRAND NEW CAR, SHAKE AND SHIMMY BETWEEN 1ST AND 2ND GEAR, AND HITS HARD IN 4TH. I HAVE ROUGHLY 1400 MILES ON IT. TOOK IT TO LOCAL JEEP DEALERSHIP FOR SERVICE, THE TEAM CLAIMED TO FIX IT WITH A TCM FLASH. HOWEVER, MUCH LIKE MANY OTHERS WHO HAVE HAD THE SAME ISSUE, THE FLASH DID NOT FIX THE ISSUE. EXTREMELY DISAPPOINTED IN JEEP'S ABILITY TO FIX THIS ACROSS 3 YEARS. THIS ISSUE HOLD THE GREATEST AMOUNT OF COMPLAINTS ACROSS 2014, 15, AND NOW 16 MODEL YEARS. LOOKING FORWARD TO EXERCISING MY STATES LEMON LAW.

• 12/22/2020· UNKNOWN OR OTHER

  VEHICLE DIES AND YOU LOSE POWER STEERING AND BRAKING. VEHICLE WAS BEING DRIVEN VERY SLOWLY IN A RESIDENTIAL AREA WHEN IT WOULD NOT ACCELERATE AND DIED. POWER STEERING LOSS AND BRAKE LOSS MAKES IT VERY HARD TO PULL OVER. DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT OR DUPLICATE THE PROBLEM. THIS CAR IS DEATH TRAP AND I WOULD LIKE THE ENGINE REPLACED. OR BE ABLE TO GET RID OF IT WITHOUT PAYING A FORTUNE. ALSO 2 DAYS BEFORE THIS IT STOPPED ACCELERATING WHILE GOING 50 PMH.

• 12/22/2018· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.

• 12/21/2021· ENGINE,FUEL/PROPULSION SYSTEM,LANE DEPARTURE

  i was driving my son to school one day about 2 months ago maybe longer and all of a sudden out of no where the car shuts off saying low oil pressure. i changed out the sensor. thinking that would fix the problem. well that sure isnt the case. i burn a quart of oil 3rd or 4rh day of the week evey week taken it in no can find the problem. now i see there a recall say needs a pcm up date. maybe it it fix the problem. probaly not. i think jeep really needs to go over the jeep engines with a pick and comb and find these problems its scary drivong i am so affraid iam am going to be an a realy bad accident one day. my car always shutting off while driving iys not fun. its even worse when i jqve my child in the back seat and is helpless because he straped up in a car seat. part 2 if i fill my jeep up.with a full tank of gas it stalls and shuts of in the middle of traffic driving. or sitting at a stop light this happens every time i full my car up si no i dont fill it up because it like to shut off. so it getting to the point i want to set it of fire and roll it down a hill!! (kidding i would never do that!!)

• 12/21/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  service shifter light went on and off for about a month. then one day went over a speed bump. and ever since then the message doesnt go away. ive cleared the codes had it flashed change fuses. and nothing. EVeryone has the same complaints about it and jeep dealerships dont take it serious. its a problem when i can see the speedometer or fuel range. or any other lights or warnings becuase that message wont go away.

• 12/21/2018· AIR BAGSCrash

  MY CAR, IN 4X4 MODE, LOST CONTROL ON AN OFF-RAMP AND STRUCK A CONCRETE BASE TO AN INTERSTATE STREET LIGHT. ZERO AIRBAGS WENT OFF DESPITE ME TOTALING THE CAR AND EXTENSIVE DAMAGE DONE TO THE FRONT END. THE SHEER FORCE OF THE IMPACT BRUISED MY ARM, BLACKENED MY EYE AND RIPPED MY EYELID IN HALF, INJURING MY RIGHT EYE AND SENDING ME TO THE TRAUMA UNIT FOR EMERGENCY SURGERY.

• 12/20/2020· UNKNOWN OR OTHER

  MY CAR SHUTS OFF WHILE DRIVING. GENERALLY WHEN MAKING TURNS, WHILE I'M DECELERATING IT DECIDES TO DECELERATE TO WHERE I'M NOW GOING JUST A FEW MILES AN HOUR TO COMPLETELY SHUTTING OFF. THIS IS EXTREMELY DANGEROUS. I'VE REPLACED MY BATTERY TO MAKE SURE IT WASN'T AN ISSUE AND MY BATTERY LIGHT DID COME ON AS WELL AFTER THE SHUT OFF. MY SCREEN ALSO TELLS ME TO PUT MY CAR IN PARK AND CHOOSE DESIRED GEAR. WHEN MY CAR IS CLEARLY IN DRIVE BUT COMPLETELY SHUT DOWN. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND THE PICTURE IS FROM TODAY, THIS BATTERY WAS REPLACED YESTERDAY.

• 12/20/2020· ENGINE

  VEHICLE STALL WHILE PARKED OR DURING MID TURN. VEHICLE WOULD ALSO HAVE SOME SORT OF OVERHEATING WHICH CAUSES ENGINE LIGHT TO COME ONE AND VEHICLE STARTS TO LOSE POWER CAUSING LIGHTS TO HAVE A SHORT FLICKER. ALL ISSUE HAPPEN DURING MOTION AND WHILE PARKED.

• 12/20/2016· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING PARKED OVERNIGHT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,000.

• 12/19/2025· POWER TRAIN

  Power Transfer Unit needs to be replaced. I took vehicle to repair shop for noise in left front tire. They informed me that the unit needs to be replaced. They checked for recall will a Chrysler Dealer. The recall does not apply to this vehicle. I purchased this vehicle new from a Chrysler Dealer in CT. The repair shop informed me that the PTU unit in my car is a used one from a Junkyard, the said it has writing on it that junkyards use to identify parts. I never had it replaced so it had to come from the dealer like that.

• 12/19/2023· POWER TRAIN

  The contact owns a 2016 Jeep Cherokee. The contact stated that upon starting the vehicle, the service 4WD drive warning light illuminated momentarily and then disappeared. The vehicle was taken to the local dealer, where it was diagnosed that the power take-off unit (PTU) needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number 23V302000 (Power Train). The failure mileage was approximately 50,500. The VIN was not available.

• 12/19/2019· POWER TRAIN

  SERVICE SHIFTER WARNING PERIODICALLY COMES ON AND GOES OFF WHEN THE VEHICLE IS TURNED OFF AND RESTARTED. WHEN WARNING COMES ON DASHBOARD I AM UNABLE TO CLEAR IT SEE ANYTHING ELSE ON THAT SCREEN

• 12/19/2018· POWER TRAIN,ENGINE

  WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR

• 12/19/2016· STEERING

  BOUGHT CAR IN FEB 2016 AND WAS OK TO TOW 4 WHEELS DOWN WITH OUT ANY ADDITIONS. ABOUT 2 MONTHS LATER I RECEIVED A NOTICE THAT I COULD NO LONGER TOW 4 WHEELS DOWN WITH OUT ADDING A MOPAR FLAT TOW WIRING KIT. DUE TO BATTERY DRAINAGE THE FRONT END GOES INTO A SERIOUS WOBBLE WHICH COULD CAUSE ACCIDENT OR EVEN DEATH. JEEP REFUSES TO PAY FOR THIS ADDITION. I TOWED THIS CAR FROM AZ TO FL AND JUST LAST MONTH I DID HAVE THE WOBBLE AND MUST SAY GLAD I WAS NOT GOING HIGHWAY SPEED AS IT COULD HAVE BEEN VERY SERIOUS!!!! THIS HAPPENED WHILE GOING THROUGH A CONSTRUCTION SITE AND THE SPEED WAS ABOUT 35 TI 40 MPH, IT WAS SO BAD THAT I HAD TO STOP AND SPEND TIME UNHOOKING AND THEN HOOKING BACK UP AGAIN. LUCKILY THERE WAS PLACE TO PULL OFF THE ROAD.

• 12/18/2023· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  The vehicle constantly loses power no matter the repairs I’ve came to notice it starts this during winter season

• 12/18/2020· ENGINE

  TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THERE WAS A DELAY AND AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO KEYS AUTO CENTER (1618 N ROOSEVELT BLVD, KEY WEST, FL 33040) WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

• 12/18/2018· ENGINE

  TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MINUTES LATER, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED TO GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-350) WHERE IT WAS DIAGNOSED THAT THERE WAS INSUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

• 12/17/2024· POWER TRAIN

  The contact owns a 2016 Jeep Cherokee. The contact stated that while driving 25 MPH, the message “4WD Unavailable” was displayed. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed and determined that the power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 23V302000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 96,000.

• 12/17/2020· POWER TRAIN,ELECTRICAL SYSTEM

  SERVICE SHIFTER WARNING COMES ON, RANDOMLY, AND VEHICLE NEEDS TO BE SHUT OFF AND RESTARTED TO CLEAR WARNING AND WARNING INDICATOR LIGHTS AS NOTHING, GEAR RELATED, WILL FUNCTION (DRIVE/REVERSE, ETC) UNTIL SAID RESTART IS DONE. NOTE THIS HAPPENED WHILE TRYING TO DRIVE/SHIFT/PARK, ETC. THERE IS NOTHING THAT INDICATES A MALFUNCTION WILL HAPPEN AND GIVEN IT HAS HAPPENED WHILE DRIVING, SAFETY IS A MAJOR CONCERN. IT HAS HAPPENED MULTIPLE TIMES SINCE 12.2.20 WITH THE MOST RECENT BEING 12.16.20

• 12/17/2018· ELECTRICAL SYSTEM,STRUCTURE

  TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.