crashtest

2016 / Hyundai

2016 Hyundai Sonata Plug IN

Safety ratings

2016 Hyundai Sonata Plug-in Hybrid 4 DR FWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningOptional
  • Forward collision warningOptional
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (6)

  • EXTERIOR LIGHTING:TURN SIGNALCampaign 21V749000 · 24/09/2021

    Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

    Risk: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.

    Fix: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.

  • AIR BAGSCampaign 16V615000 · 24/08/2016

    Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Risk: A frontal air bag that does not adequately protect the driver's neck may increase their risk of injury in the event of a crash.

    Fix: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began October 14, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 148.

  • AIR BAGS:FRONTALCampaign 16V232000 · 21/04/2016

    Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.

    Risk: An air bag that does not inflate increases the risk of injury.

    Fix: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 15V678000 · 20/10/2015

    Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

    Risk: If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.

    Fix: Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.

  • VISIBILITY:SUN/MOON ROOF ASSEMBLYCampaign 16V726000 · 11/10/2016

    Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.

    Risk: If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.

    Fix: Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.

  • PARKING BRAKE:INDICATOR LIGHTCampaign 17V359000 · 05/06/2017

    Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.

    Risk: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.

    Fix: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.

Owner complaints

500
Complaints
13
Crashes reported
20
Fires reported
14
Injuries
1
Deaths

Most-reported areas

  • ENGINE308
  • ELECTRICAL SYSTEM60
  • UNKNOWN OR OTHER58
  • POWER TRAIN40
  • SERVICE BRAKES31
  • EXTERIOR LIGHTING28
  • STEERING26
  • STRUCTURE23
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2021· ENGINE

    My car is involved in the class action lawsuit because of engine failure and fire with my 2016 Hyandia Sonota. I have concerns with the above issue because of knocking in the engine and using 1 quart of oil every 400 miles. Hyandia extended the Power train settlement for life time. Yet, they denied to do anything about my car because or 98,700 milage. Dealer said only way Hyandia will do anything if the engine goes out. Hope it just goes out instead of catching fire. Need help, if you settle take care of the customer. Should take care of the customer before settling .

  • 12/31/2020· STEERING

    AT STOP SIGN TO TURN LEFT, STARTED AND STEERING WHEEL WOULD NOT TURN. FELT LIKE LOSS OF POWER STEERING. FORTUNATELY, NO OTHER CARS AROUND, I PUT GEAR IN REVERSE TO BACK UP BEFORE HITTING DITCH ON OTHER SIDE OF ROAD. I TURNED OFF CAR, RESTARTED AND WHEEL WORKED. STOPPED ON MAJOR HIGHWAY TO TURN AT LIGHT, HAPPENED AGAIN. MANAGE TO GET CAR TO POHANKA HYUNDAI SVC DEPT.. NEXT DAY, WAS TOLD IT WAS A SENSOR. CAR DROVE OK FOR A COUPLE OF DAYS AND THEN HAPPENED AGAIN, TWO DIFFERENT TIMES. WAITED UNTIL AFTER CHRISTMAS TO CALL POHANKA BUT DECIDED TO RESEARCH RECALLS ON THIS MODEL. DEC 30TH, STOPPED TO TURN LEFT ONTO STREET, STEERING LOCKED UP, ALMOST WENT IN DITCH CROSSING OVER 2 LANES. CUT OFF ENGINE WITH KEY, RESTARTED CAR, BACKED UP AND MANAGED TO GET OFF ROAD TO KEEP FROM BEING HIT BY ONCOMING VEHICLES. RESEARCHED TO FIND MANY COMPLAINTS WITH STEERING SINCE 2017! THIS IS DANGEROUS AND WANT HYUNDAI ACCOUNTABLE. I WANT TO KNOW WHAT THE PROBLEM IS AND IF IT CAN BE FIXED OR IF CAR NEEDS TO BE REPLACED.

  • 12/30/2025· ENGINE

    My 2016 Hyundai Sonata experienced a sudden engine failure while in operation with no prior warning lights or symptoms. The engine seized unexpectedly, creating a safety risk. This failure appears consistent with known engine defects affecting Hyundai Sonata vehicles of this model year. Hyundai Motor America denied my claim without addressing these known defect patterns.

  • 12/30/2022· ENGINE

    My 2016 Hyundai Sonata is sitting at the Red Hoagland dealership in Winter Haven, FL after the engine started knocking. Rather than continue driving it and risk an accident with our 19-yr old child driving it, or risk worse damage to the engine, I had it towed to Red Hoagland service department. This occurred less than a week after we had it at the dealership for the third and final oil consumption test. These tests were being conducted as part of Hyundai’s process to identify the known engine issue with this model. Each 1,000 mile test revealed that the engine was consuming approximately 3.5 quarts of oil per 1,000 miles (approximately 1 month timeframe). Despite the results of the tests and now the engine failure, Hyundai has denied the claim on the lifetime warranty of the engine. Their stated reason is “out of warranty caused by time in service and mileage on the vehicle.” The mileage on the vehicle was 143,260 on 10/29. Apparently to Hyundai a “lifetime warranty” on an engine that is known to fail due to this oil consumption issue does not mean “lifetime” but only less than 145,000 miles. I will appeal this decision and if they do not honor their lifetime warranty on this known issue they will hear from my attorney and hopefully the NHTSA will also help to enforce what Hyundai should have already done rather then making me go through this additional effort and trouble.

  • 12/30/2021· ENGINE

    took my car to Hyundai at Tustin to check recall car worked fine dec 14 to 15th took my car drove it 4 days started hearing a whistle noise never herd it before then a small taping noise that kicked in when ac was on then when i drove it less then 10 miles the car started to stall and the engine light started flashing then i took it to car max due to having car max toeing plan they took the car now i been in limbo trying to get a diagnostic done on my car when it should of been done when i got my car in for the 1st time for the recall now im car less for 15+ days paying ubers that are 28 bucks a day to get to work when this could of been avoided if they check my car the 1st time and did what the recall commands to inspect the engine and replace it now im getting the run around telling me to check this Hyundai or this one for a appointment to diagnose your car instead of a hand to get me into a rental now i have to either pay CarMax 250 to diagnose the car and do nothing but get me a rental car or wait a other 19 days for jan 19 to get it looked at by Hyundai i spent so much hard earned money to just get nothin offered in terms of ride or assurance just oh it might not be covered cuase something with a 60000 mile warranty they do i was upset that they just talked over me and basicly said damm that suck deal with it its crazy cars shouldn't be this hard to diagnose and and send diagnostic to a other machinic they could use the carmax diagnostic as a refernce but they rather have a customer wait hence why after this car im going full electric this service to repair is a scam to get hard working Americans to shivvel out some more money help me and do a big investigation on this hyundai recall deportment somethings don't add up.

  • 12/29/2025· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    Oil pressure sensor failure caused oil to leak into the injector harness damaging components and engine shutdown. Because this was a sudden engine shutdown and safety-related loss of motive power caused by an oil pressure sensor failure this presents a safety risk

  • 12/29/2021· EQUIPMENT

    the vehicle was inspected by Doral Hyundai dealer and they refused the claim .

  • 12/28/2024· UNKNOWN OR OTHER

    Wind deflector came loose on highway after recall was performed. The wind deflector was originally reattached in 1996 shortly after purchase. The recall doesn't take into account that the manufacturing issue may of been previously repaired. I believe when the "recall" was performed(2020) the lack of removing the previous adhesive created a weak bond enabling the wind deflector to become detached. Attached is a copy of the recall instructions which contains no step to remove previous adhesives or check for previous repairs; only the use of alcohol to remove dust or particles. Hyundai corporate followed through on an investigation Case Number #[XXX](December 2024) finding that the recall was performed and they had no ability to investigate the proper method for subsequent repairs. Referring the issue back to local dealerships to apply their own judgement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 12/28/2021· EXTERIOR LIGHTINGFire

    The contact owns a 2016 Hyundai Sonata. The contact stated while driving at an unknown speed, they would smell a burning odor and saw smoke exiting the hood. The contact stated they did not see any visible fire. The contact stated two weeks later, they received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The contact took the vehicle to the local dealer and made them aware of the failure. The dealer stated the closest appointment would be on 2/28/2022. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

  • 12/28/2021· UNKNOWN OR OTHER

    I was driving to work when my car stuttered then reduced power allowed me to pull to shoulder of the road at the same time my check hybrid system light came on with all others on dash. Car would not restart. Had it towed to the dealership where I’m told they will diagnose next week. I researched on several forums and this is quite a common issue with this model of car in various years. My car only has 61k miles and this is quite troublesome.

  • 12/28/2020· STRUCTURE

    PAINT ON TOP OF CAR COMING OFF.*DT

  • 12/21/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    Vehicle stalled while driving

  • 12/21/2019· ENGINE

    IT BURNS THROUGH ABOUT 2.5 QUARTS OF OIL EVERY OIL CHANGE AND HYUNDAI SAYS THAT NORMAL... THAT'S FAR FROM NORMAL.

  • 12/21/2018· SUSPENSION

    LOUD NOISE FROM TRANSMISSION

  • 12/20/2018· POWER TRAIN

    WHEN I DRIVE MY SONATA, SOMETIMES THE GEARS DO NO SWITCH. I CAN DRIVE ON A FLAT OR INCLINED SURFACE AND IT WILL ACT UP. WE'VE TAKEN OUR CAR SEVERAL TIMES TO THE DEALERSHIP FOR DIAGNOSTIC TESTING TO SEE WHAT'S GOING ON. BUT WHEN THE CAR IS CONNECTED OR THE SERVICEMAN DRIVES THE CAR, THE CAR WILL SWITCH GEARS AND NOTHING IS FOUND ON THE DIAGNOSTIC TEST. WE CURRENTLY DRIVING A FEW STATES OVER AND OUR CAR IS NOT SWITCHING GEARS AT TIMES, AFFECTING THE GAS MILEAGE. MY HUSBAND AND I WILL DECELERATE UNTIL GEARS SWITCH AND THEN ACCELERATE AGAIN.

  • 12/19/2024· SEAT BELTS

    The contact owns a 2016 Hyundai Sonata. The contact stated while starting the vehicle, the driver's seat belt became inoperable. The contact stated that the seat belt failed to properly retract or properly restrain the contact while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,800.

  • 12/17/2018· STEERING,ENGINE

    VEHICLE EXHIBITS STICKY STEERING AND ENGINE HAS STALLED 3 TIMES. STEERING IS VERY DIFFICULT TO CONTROL AS IT STICKS SEVERELY WHEN TRYING TO STEER OR MANEUVER THE VEHICLE ON ANY LOCAL ROAD OR HIGHWAY. VEHICLE HAS STALLED 3X ALREADY WHEN COMING TO A COMPLETE STOP. VEHICLE SHAKES WHEN BRAKE IS RELEASED MOVING FROM A COMPLETE STOP.

  • 12/16/2025· POWER TRAIN,ENGINE

    On November 10, 2025, my 2016 Hyundai Sonata Hybrid (VIN [XXX] , approximately 150,000 miles) experienced a sudden loss of power while I was turning right and accelerating into traffic. The vehicle immediately entered limp mode with flashing warning lights and audible alerts. The vehicle lost normal propulsion and could not accelerate properly, creating a dangerous situation as it was blocking a traffic lane. I was forced to limp the vehicle into a nearby parking lot to get out of traffic. The vehicle was not safely drivable afterward and was towed home. A few days later, the vehicle was towed to Murdoch Hyundai in Lindon, Utah, for diagnosis. The vehicle was found to have diagnostic trouble code P1326, which Hyundai identifies as activation of the Knock Sensor Detection System (KSDS) related to connecting-rod bearing wear. This condition is part of Hyundai’s known engine defect and safety recall/warranty extension programs. During inspection, the dealer observed that the valvetrain did not show signs of neglect or sludge, which is inconsistent with oil starvation or severe maintenance neglect. This further supports that the failure is consistent with the known connecting-rod bearing defect addressed by Hyundai’s KSDS safety recall, rather than a maintenance-related issue. This is a safety issue because sudden loss of propulsion or reduced power while entering traffic creates a high risk of collision. Hyundai customer care has been unwilling to open a new case number or escalate review, and the dealer has indicated possible denial of engine replacement coverage based on incomplete oil-change records, despite the vehicle exhibiting the KSDS safety condition. I am requesting NHTSA review of this safety-related defect and the manufacturer’s handling of KSDS/P1326 failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 12/16/2023· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

    I am writing to bring to your attention a critical issue affecting my 2016 HYUNDAI SONATA 4 DOOR SEDAN, that warrants investigation and public awareness. Hyundai cars are currently plagued by ENGINE OIL CONSUMPTION PROBLEMS that ultimately lead to ENGINE FAILURE, due to there being NO WARNING LAMPS, MESSAGES, or OTHER SYMPTOMS OF THE PROBLEM PRIOR TO THE FAILURE. This is a concerning issue that remains largely unknown to most customers. When these issues arise, car owners such as myself, are often left with uncooperative dealerships that either deny the problem or offer minimal assistance. Even Hyundai corporate and extended warranties fail to provide adequate support, frequently citing owner negligence as a reason for denial. This occurs despite the fact that engine sludge buildup is inevitable, even with consistent car maintenance. Furthermore, I am forced to endure long waiting times for MY 2016 HYUNDAI SONATA 4 DOOR SEDAN, THAT HAS BEEN INSPECTED and, then DENIED FOR an ENGINE REPLACEMENT, and face additional months of delay for them to explain why. The situation is exacerbated by the lack of loaner vehicles and no assurance of rental reimbursement. This leaves countless individuals burdened with repair payments for stranded vehicles. My personal experience has been with Ourisman Hyundai, and many others have voiced similar grievances. Numerous complaints have been filed with the Better Business Bureau (BBB) and the National Highway Traffic Safety Administration (NHSTA), yet little action has been taken to aid the thousands of people who are experiencing the same problems to rectify this issue. It is imperative that ATTENTION is drawn to this matter as HYUNDAI'S approach to selling cars with HIDDEN ENGINE ISSUES PUTS CUSTOMERS AT SAFETY RISK AND places them in DIRE and DEADLY HARM. I implore all News Media outlets to conduct an investigation into these concerns and help shed light on a situation that demands immediate attention

  • 12/16/2022· STRUCTURE

    The Sunroof wind deflector , the panel has become detached. It is loose and flapping when sunroof is open. Yes it is available for inspection. My safety was at risk because when it happened at first it scared me and I didn't know what happened. 2nd if it had came all the way off it could have flown into someone else's windshield and causing them to crash or swerve to miss it flying in the air. I did mention it to the dealership when it was there, but rather they looked at it or not I have no idea. No one else has inspected it. No warning lamps or other signals appeared before hand.

  • 12/16/2021· ENGINE,FUEL/PROPULSION SYSTEM

    I have been going to the dealership since July as my engine light was not shutting off. I kept being told that there were no loaner cars and that they could not fix the problems I was having kept putting a band aide on the issue and saying that I would have more problems. They told me the cat converter would need to be replaced but it was an engine recall issue. They had a loaner car for me for one day told me it was fine that it would probably go again I had them check the car again and they filled the oil and sent me on my way. Now I was on the side of the road with no car and am now being told they can’t work on my car until March which since I have been seeing them for 4 months now for the same problem that just got worse you would think they would try to help me. Instead they told me to go somewhere else turn in my dead car or I have to tow it and then tow it back in March. I can’t afford this right now it is terrible and there are no cars out there they are so expensive. Please help me I am very poor and have 2 jobs that require me to drive.

  • 12/16/2020· STRUCTURE

    TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 55 MPH, THE ANTENNA COVER DETACHED FROM THE VEHICLE. THE CONTACT WAS UNABLE TO LOCATE THE PART ONCE THE FAILURE OCCURRED. THE CONTACT'S WIFE THEN CALLED LEE HYUNDAI (1960 SKIBO RD, FAYETTEVILLE, NC 28314) WHERE AN ESTIMATE FOR THE REPLACEMENT WAS PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

  • 12/16/2016· SEAT BELTS,UNKNOWN OR OTHER

    SAFETY ISSUE: ON SUNDAY, DEC 4, 2016 AT 4:45PM WHILE DRIVING ON EXPRESSWAY IN CHICAGO, ILLINOIS, I -55 SOUTH, NEAR KEDZIE, OUR 5YR OLD CHILD, WHO WAS IN THE BACKSEAT ON PASSENGER SIDE, IN HER CAR BOOSTER SEAT REPORTED THAT THE CAR SEAT WAS AROUND HER NECK. SHE WAS IN THE REAR WITH ANOTHER CHILD. I, [XXX], UNBUCKLED MY SEAT BEAT AND TURNED AROUND TO FIND THAT THE CAR SEAT WAS TIGHTENED AROUND HER NECK COMPLETELY UNABLE TO LOOSEN WITH LITTLE ROOM FOR HER TO BREATH. I PLACED MY TWO FINGERS, B/T HER NECK AND SEATBELT. MY HUSBAND, PULLED TO THE SIDE OF THE ROAD. HE PLACED HIS TWO FINGERS BETWEEN HER NECK AND SEAT BELT. ANYTIME WE TOUCHED THE SEAT BELT IT RETRACTED TIGHTER, WE HAD TO INSTRUCT MY DAUGHTER TO NOT MOVED AND CONTINUED TO SECURE HER AIRWAY AND DID NOT TOUCH THE SEATBELT. I CALLED 911 AND IMMEDIATELY BEGAN TO FLAG PEOPLE ON THE EXPRESSWAY DOWN TO HELP. WE ASKED IF HE HAD SCISSORS OR KNIFE TO CUT THE SEAT BELT OFF. THE PASSERBY/MOTORIST IN A WHITE FORD PICK-UP, HAD A SPORTING KNIFE AND ON FIRST TRY COULD NOT CUT THE SEATBELT OFF. ON THE SECOND TRY HE WAS ABLE TO CUT THE SEAT BELT OFF. THE SEAT BELT WAS FOUND TO BE UNBUCKLED. MY DAUGHTER SAID SHE DID NOT UNBUCKLE THE SEAT BELT AND DIDN'T KNOW IT WAS DOING THAT. SHE STATED HER DRESS WAS UNDERNEATH THE BOTTOM OF SEATBELT. THE SEAT BELT WAS FOUND TO BE AROUND HER NECK IN THE FASHION OF THE CANCER RIBBON SIGN. CAR WAS NEW WITH 4500 MILES ON IT. CAR TAKEN BACK TO HYUNDAI DEALERSHIP, MONDAY, DEC 5. 2016, FILED COMPLAINT WITH HYUNDAI SAFETY TEAM AT 714-965-3316 WITH REP. [XXX]. [XXX]. AT LATER DATE SAID SAFETY TEAM FOUND NOTHING AND SEAT WORK PROPERLY. ON FRIDAY, DEC. 16TH CALLED MAINTENANCE AT DEALERSHIP WHO SAID HYUNDAI SAFETY ENGINEER HAD NOT SEEN THE CAR AND WERE WAITING TO HEAR BACK. NO WORK OR ENGINEER INSPECTION HAS BEEN DONE ON CAR PER [XXX] IN MAINTENANCE UP TO 12/16/16. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 12/16/2016· EXTERIOR LIGHTING,INTERIOR LIGHTING

    ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR

  • 12/15/2022· ENGINE,ENGINE AND ENGINE COOLING

    Huge amounts of oil consumption, have to refill all oil every 20-30 days. Car shut down on highway and went into limp mode, had to impede traffic to attempt to pull over safely. Potential known issue with Theta II engine, but dealership is declining a fix.

  • 12/15/2016· VEHICLE SPEED CONTROL,ENGINE

    ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.

  • 12/14/2023· ENGINE

    I Bought a Hyundai Sonata in the spring of 2018 from a previous owner. Before buying the car, I contacted Hyundai and they told me engine issues would be covered. In December 2022 I talked with the customer service national office and told me I was lucky that I had two engine warranties, one up to 120k miles and the other unlimited. I was told to check my oil usage every month to ensure a warranty. The car started using oil this fall 2023. I took the car to the dealership as requested by Hyundai. We have paid almost $1000 for tests. Hyundai of Noblesville says the car is drinking oil 2.8 quarts for less than 1000 miles, a test Hyundai requires. Making you drive a car with less than half its engine oil is self-destroying the engine. Hyundai is not willing to pay for the repairs. Being required to drive a vehicle until the engine ceases to get the engine covered under warranty is a very dangerous practice that risks the lives of ourselves and others. The car has less than 100,000 miles.

  • 12/13/2019· POWER TRAIN,ENGINEFire

    TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED, JERKED, AND FAILED TO ACCELERATE. ALSO, THERE WAS AN ABNORNAL BURNING ODOR AND A TICKING NOISE WAS DETECTED. FURTHERMORE, THE MAINTENANCE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHTOWNE HYUNDAI (7665 HIGHWAY 85 SOUTH, RIVERDALE, GA 30274, (770) 471-1000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

  • 12/13/2018· VEHICLE SPEED CONTROL,ENGINE

    VEHICLE FAILS TO ACCELERATE OR ACTS AS IF IT IS GOING TO SHUT OFF AND JUST RECENTLY I GOT IN VEHICLE STARTED IT AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE SHUT OFF WHILE STARTING IT FINALLY IT STARTED UP I TOOK IT TO AUTO ZONE TO READ THE CODE. THEY ADVISED ME THE CODE P200A IS VERY COMMON AMONG HYUNDAI AND IT MOST LIKE IS THE VCMA THAT NEEDS REPLACEMENT. AFTER DOING FURTHER RESEARCH THERE ARE MANY COMPLAINTS ABOUT THE VCMA FAILING AND HAVING TO BE REPLACED. MY WARRANTY IS UP ON MY VEHICLE AND I FEEL THIS IS SOMETHING THAT HYUNDAI NEEDS TO ADDRESS AS SOON AS POSSIBLE GIVEN THIS IS A COMMON ISSUE AND COULD CAUSE HARM TO DRIVER OR OTHERS WHILE DRIVING THAT VEHICLE. ALSO WHEN ATTEMPTING TO ACCELERATE AND THE VEHICLE FAILS TO DO SO THERE IS A RATTLING NOISE WHEN PRESSING THE GAS PETAL.

  • 12/11/2024· STRUCTURE

    White paint peeling off above windshield.

  • 12/11/2023· UNKNOWN OR OTHER,ENGINE

    My hyaundai is burning through oil every 500-1000 miles it will be completely empty

  • 12/11/2021· UNKNOWN OR OTHER

    dashboard has a crack running along right side of the cutout for airbag

  • 12/11/2019· ENGINE

    WHILE DRIVING MY VEHICLE WHEN I GO TO ACCELERATE THERE IS A CLICKING OR TICKING NOISE AND THE CAR ACTS AS IF IT DOESN'T WANT TO ACCELERATE. I'VE TRIED GETTING A MECHANIC TO LOOK AT THE VEHICLE AND HAVE EVEN REPLACED PARTS BUT THE PROBLEM CONTINUES. I TRIED LOOKING ONLINE AND I FIND A LOT OF PEOPLE HAVING THE SAME ISSUE.

  • 12/10/2019· POWER TRAIN

    I WAS DRIVING MY 2016 HYUNDAI SONATA ON THE INTERSTATE AT APPROXIMATELY 65 MPH, WITH A SEMI-TRUCK BEARING DOWN ON ME. AS I ACCELERATED SO I COULD PASS THE CAR IN FRONT OF ME, AND GET OUT OF THE WAY OF THE SEMI-TRUCK, MY CAR LOST ALL ACCELERATION (AT ABOUT 4000 RPMS) AND WOULD NOT GO AT ALL, IN FACT IT STARTED SLOWING DOWN. I LET OFF THE GAS, BECAUSE IT WASN'T DOING ANY GOOD, AND AS THE RPMS WENT DOWN, TO ABOUT 2000 RPMS, MY CAR SLOWED DOWN TO ABOUT 55MPH BEFORE I COULD GIVE IT GAS AGAIN AND GET IT BACK UP TO THE SPEED OF ALL THE OTHER TRAFFIC ON THE INTERSTATE. THERE WAS NO OTHER WARNINGS BEFORE THIS HAPPENED. IT WAS A VERY SCARY AND DANGEROUS SITUATION. LUCKILY, THE SEMI-TRUCK WAS ABLE TO SLOW DOWN BEFORE IT HIT ME. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON, SO I TOOK IT TO AN AUTO PARTS STORE WHERE IT WAS PUT ON A COMPUTER AND IT CAME BACK WITH THE CODE "P200A", WHICH IS THE "BANK ONE INTAKE MANIFOLD RUNNER CONTROLS". THE REPORT STATED THAT "THIS HAS BEEN SEEN BEFORE ON CARS LIKE MINE, AND THAT THE MOST LIKELY FIX WAS TO REPLACE THE VARIABLE CHARGE MOTION ACTUATOR (VCMA)". I GOOGLED THIS ISSUE TO SEE IF THERE WAS A RECALL ON THIS PART FOR MY CAR AND FOUND QUITE A FEW POSTS AND COMMENTS OF THIS SAME THING HAPPENING TO OTHER PEOPLE. MY CAR HAS 93,000 MILES ON IT, BUT IN OTHER REPORTS I SAW ONLINE, THE CAR ONLY HAD 11,000 MILES ON IT. THIS NEEDS TO BE RECALLED, IT IS A SAFETY ISSUE!

  • 12/08/2021· ENGINE

    I was driving on the highway 11/30/2021 when my engine light came on and the vehicle was shaking uncontrollably and I couldn’t accelerate much. I pulled over and called a relative to trail me to a local Firestone. I assumed it was spark plugs but they tested it and it was a code p 304 cylinder 4 misfire. My car is currently at a mechanic shop named forest hill garage in Montgomery Alabama they called me 12/8/2021 and told me it’s a cylinder 4 misfire and it costs around $5,000 to fix and replace. He also stated there’s 7 other vehicles the same type of Hyundai up there with the same exact issue!!! Something is definitely wrong and needs to be recalled. I haven’t gotten the other documentation as of 12/08/2021 because I am at work

  • 12/08/2019· FUEL/PROPULSION SYSTEM

    I LIVE IN STAMFORD CT 06902 I WENT IN A TRIP WITH MY KIDS TO VIRGINIA BEACH LAST SUMMER 2019 THEN I STOPPED A REST STOP FOR BATHROOM WHEN I CAME BACK TO TURN ON THE CAR THE CAR WAS WITH NO POWER IT CAME ON MY PANEL TELLING ME THE HYBRID SYSTEM FAILURE I WAITED 1/2 HOUR AND WORK AGAIN .A WEEK AGO HAPPEN ME THE SAME ISSUE AGAIN I AM WORRIED BECAUSE IT COULD HAPPEN WHILE I DRIVING I CAN'T RELY ON THIS VEHICLE

  • 12/08/2018· ENGINE

    EXCESSIVE OIL CONSUMPTION POSSIBLE ENGINE PROBLEM

  • 12/07/2024· UNKNOWN OR OTHER,ENGINEFire

    This event took place on or about [XXX]. A month or two prior, my vehicle had just undergone a safety inspection with over $2,000.00 worth of repairs that were performed with great care, due to noticing loss of power upon acceleration. I'm currently living in Wyoming, and the engine blew while driving on the highway in Colorado, causing a mild underbody fire while driving at high rate of speed. At this point, my safety is of great importance and concern, the radiator had internal damage that was not disclosed by the initial dealership, that took possession of my vehicle. So I truly don't know what or who to believe (which parts have been properly repaired on my vehicle or what has not), it took me to personally tow my own vehicle back to the local repair shop here in Wyoming, and the repair shop could not get power to the vehicle. Eventually the repair shop realized that the original "ground" bolt that "was" on my brand new battery was stripped out of place and replaced with a tapping screw, that's why no power was getting to the vehicle as needed to operate properly. The repair shop also noticed internal damage to the radiator (inside bay) with 2 puncture holes (that was not disclosed at any point of interacting with the dealership. Now my safety is an extremely huge concern. Again, I don't know if the vehicle is in worse or better condition with the most recent repairs that have been done to my vehicle. The engine was confirmed to have been damaged internally and externally "beyond repair". I was never given an exact description of any and all damages "requested by me at the time I called the dealership". My son and I are still without our vehicle, we are in dire need of transportation, and to have our vehicle back and running in a condition that is sufficient to perform for our everyday needs, to get back and forth to doctor appointments, etc. We are in great hopes to get this unnecessary nightmare behind us, so that we can press on with our lives....INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 12/07/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHERCrash

    I recently totalled my car due to "following to closely" which I didn't have GAP insurance. Truth is I signaled to go right lane when The car in front thought inwas going left due to faulty recall problem and we both went right, I lost control and hit a rail and damaged car unfortunately

  • 12/06/2021· EXTERIOR LIGHTING

    The contact owns a 2016 Hyundai Sonata. The contact stated that while operating the vehicle with the front headlights turned on, the lights would randomly turn off causing a visibility hazard to the driver. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted regarding the failure. The approximate failure mileage was 35,000.

  • 12/05/2025· ENGINE

    My 2016 Hyundai Sonata with the DOHC GDI Theta-II engine is experiencing severe engine oil consumption consistent with Hyundai's known TXXI/TXXC extended warranty defect. The oil pressure warning has flashed while driving or braking, the engine runs rough when slowing down, engine has made knocking noises, and there is smoke/vapor with a burnt oil smell when removing the oil cap after driving. The oil level drops rapidly between changes despite proper maintenance. This issue poses a risk of engine failure, stalling, or fire while driving. I have maintained the vehicle on time with all oil change receipts. A Hyundai dealership refused to perform the required warranty diagnostics even though this issue falls under Hyundai's extended warranty for Theta-II engines. This is a serious safety concern, and no corrective action has been taken.

  • 12/05/2025· ENGINE

    My Hyundai is experiencing severe and continuous engine oil consumption that creates a safety risk. The vehicle loses a significant amount of oil within 1,000–1,500 miles, sometimes showing almost no oil on the dipstick despite recent oil changes. There are no external leaks, no burning smell, and no visible oil under the car. The cause remains UNKNOWN, but it appears to be internal engine burning or a manufacturing defect. I have taken the vehicle to the Hyundai dealer multiple times. They performed oil consumption tests but either reported “normal results” or did not provide clear explanations. The issue continues exactly the same. I also contacted Hyundai corporate, but no meaningful assistance or goodwill support was provided. The dealer acknowledges no leaks but still refuses to repair or replace the engine. This problem is dangerous because the oil level drops without warning lights or error codes. If I do not manually check the dipstick, the engine could run dry and seize while driving. Sudden engine failure on highways or in traffic can cause accidents. I now have to frequently top up oil just to keep the engine alive. I have maintained the vehicle properly and completed all requested tests. The cause is still UNKNOWN, but based on similar Hyundai cases, it may involve piston rings, valve seals, or internal engine wear. Many Hyundai owners report the same issue, suggesting a broader defect. The dealer’s only advice is to “keep monitoring oil,” which is not a safe long-term solution. This defect poses a serious safety concern and financial burden. I am filing this complaint so NHTSA can investigate, as the engine may fail unexpectedly, putting me and others at risk.

  • 12/05/2024· SERVICE BRAKES, HYDRAULIC

    The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while operating the vehicle, the parking brake light remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS control module was faulty and needed be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 149,000.

  • 12/05/2020· ENGINE

    I READ THAT THERE IS A RECALL ACCORDING TO REUTERS FRI DEC 4TH ON 2016 HYUNDAI SONATA HYBRIDS....MY VEHICLE STARTS SHAKING WHEN I START GOING 60-65 MPH...IT IS FINE TILL IT HITS THIS SPEED....I DID HAVE NEW TIRES PLACED AND I TOOK IT BACK FOR THEM TO REBALANCE AND THEY ASSURED ME IT WAS FIXED BUT CAR AND STEERING WHEEL STILL SHAKE AT 60+ MPH....NOT SURE WHAT PROBLEM IS BUT AM REPORTING IT BASED ON THE RECALL OF THE 2016 HYBRID MODELS...THE SHAKING IS NOT NORMAL...IT HAS ABOUT 45,000 MILES ON IT...THANK YOU

  • 12/04/2020· ENGINE

    MY CAR STARTED KNOCKING AS I DROVE AND KNOWING AN OIL CHANGE WAS NEEDED SOON, I WENT TO GET AN OIL CHANGE AND WAS TOLD THERE WAS BARELY ANY OIL LEFT. PERFORMED THE OIL CHANGE AND ON THE DRIVE HOME ON THE HIGHWAY MY WAS STILL KNOCKING THEN LOST POWER AS I DROVE. MY CAR WAS INCREDIBLY LOUD, JERKING AS IT DROVE, AND WOULDN'T PASS 30 MPH. I WAS ABLE TO BRING IT BACK HOME THOUGH. NEXT DAY HAD THE SAME GUYS CHECK THE CAR AND THEY TOLD ME THE HEAD GASKET BLEW. THEY ALSO ATTEMPTED ANOTHER OIL CHANGE BUT THEY SAID THE DAMAGE WAS DONE AND MY CAR WAS NOT DRIVABLE. INSURANCE AND THE PEOPLE I PURCHASED THE CAR FROM COULD NOT HELP STATING IT WAS NORMAL WEAR AND TEAR. I'VE ONLY H0AD THE CAR FOR ABOUT A YEAR THOUGH.

  • 12/04/2019· EXTERIOR LIGHTING

    ON 3 SEPARATE OCCASIONS WHILE DRIVING BETWEEN 45 AND 60 MPH, ON A ARKANSAS STATE HWY AND A US HWY BOTH HEAD LIGHTS WENT COMPLETELY OFF AND THEN CAME BACK ON. TWICE IN OCT. 2019 WHILE CHANGING FROM HIGH BEAM TO LOW BEAM, ONCE IN NOV 2019 HEAD LIGHTS WENT OFF WITH OUT USING HIGH BEAM TO LOW BEAM. TAKING CAR TO DEALERSHIP ON 12/4/19.

  • 12/04/2017· STEERING,ENGINE

    MY CARS ENGINE HAS COMPLETELY SHUT DOWN WHILE DRIVING SEVERAL TIMES. IF I TURN THE CAR OFF AND RESTART IT FIXED THE ISSUE FOR THE TIME BEING. THE SECOND ISSUE IS MY STEERING WHEEL HAS LOCKED WHILE I'VE BEEN DRIVING MAKING IT IMPOSSIBLE TO CONTROL THE CAR.

  • 12/03/2021· ENGINE

    The vehicle consumes an excessive amount of oil causing the engine to stall out

  • 12/03/2021· ENGINE

    My engine has catastrophic damage due to not being notified by the manufacture about a recall that occurred years ago. Had I known about the recall, I would’ve addressed it and prevented the engine failure. It is currently sitting at a Hyundai dealership as they are working with me to try to get Hyundai to cover the costs of the engine failure. So far, they refuse. My safety was put at risk due to the car stalling out on me at any given moment. I cannot and have not been able to safely drive this vehicle therefore, it has been sitting mostly unused as I continue to make payments on it over the last 6 months. This problem is a reoccurring issue with my vehicle and others and there is a class action lawsuit against Hyundai for it, in which I missed the deadline because I just recently became aware of this. The vehicle has been inspected by a dealer and was noted as “catastrophic engine damage” needing a $7,000 new engine. The engine light first turned on about 6 months ago for me, but I was in the process of moving across the country that same week, so I put repairs on hold until I was settled in to my new area. Now that I have the time, and after the car had been sitting for 6 months, I took the car in to a dealer where they told me the bad news. It is worth also mentioning that this is the 2nd time I’ve had damage done to my vehicle due to lack of recall notice. However, the 1st time my car was damaged, the dealer was able to fix the issue free of charge. This time around, they are needing to charge me $7,000 but are pushing that I get Hyundai to cover the costs due to the reoccurring issues with these recalled engines and their failures. I regularly maintained my vehicle and kept most of that documentation, so I know I did my part in taking care of my car. This is simply due to lack of recall notice that could’ve prevented a large bill for myself and my car being out of commission and unsafe to operate without probable cause of an engine fire. Please help

  • 12/02/2021· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    Car unexpectedly stopped working and became disabled while trveling 40 - 50 mph on the freeway. Complete loss of power. Danger of a collision on the freeway. All dash lights and warning lights came on. Car would not shift and would not accelerate. It was unsafe to drive and could hardly move off the road. The first year I had the car the engine light came on and loss of power. I took it to the dealership immediately. Whenever I took the car to the dealer they said there were no codes and the car was was fine. The entire time I owned the car I would lose power on inclined roads and engine light would come on and off. Last week November 18 the car stalled and could not drive uphill again risk of a collision from the rear. I took the car to the dealer they said the car was fine. The dealership has never tried to fix the problem and claimed they could not duplicate the problem. Today 12/1/2021 the car stopped operating on the freeway completely and I had to tow it to the dealership. This car has been a safety hazard within the first year and Hyundai has done anything to address the problem.