2016 Hyundai Santa FE

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2021· ENGINE

  On September 15, 2021 while driving the Santa Fe engine just stopped in the middle of an intersection , was able to coast to the side of the road. Vehicle has fuel, showed no issues prior. Tow truck driver attempted to jumpstart the vehicle with no avail, was towed to the local Hyundai dealer ship who had it for one week to finally tell me that the motor was blown and needs a new long motor for $15,399.00 USD. Had a second automotive shop check out the vehicle and was told the same diagnosis, motor was blown needs to be replaced, and that Hyundai no longer is manufacturing the long engine the this Santa Fe takes. I was also informed that this wasn't the first Satna Fe that they have diagnosed with this problem, both the Sport model and the same model I currently have. Neither the Hyundai dealership or the dealership where I purchased this vehicle one year ago, will help me. I am aware that Hyundai has recalled the Sport model for engine problems, but the model I own.

• 12/28/2023· VEHICLE SPEED CONTROL,ENGINE

  I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to push it to the curb. It was towed to the dealer 12/26/2023. That was the earliest appointment because it was the Christmas Holiday weekend. this is my only form of transportation. I am so glad I was not on a main street. UNKNOWN because I am waiting for the diagnostic test results. I am requesting a manufacturer's warranty because I am under 100,000 miles. I did file a claim with my insurance but haven't heard from them as yet.

• 12/28/2021· ENGINE

  We purchased the vehicle in December 2017 with 30,753 miles and the engine seized in July 2021 with 79,896 miles. When we purchased the vehicle, we were told that Hyundai's warrantee would only be 50% of the original owner warrantee which means it would expire at 60,000 miles. We submitted a claim with Hyundai in July 2021 (Case#: 18480584) but Hyundai refused to stand behind the vehicle and we decided not to spend the estimated $12,000 to repair the engine. We sold the vehicle to a junk yard for $1,500 in August 2021. My personal opinion is that Hyundai should stand behind every vehicle they manufacture throughout the life of the vehicle. The full warrantee should transfer from owner to owner and not be shortened.

• 12/23/2017· UNKNOWN OR OTHER

  DRIVING ALONE ON HIGHWAY, SUNROOF SPONTANEOUSLY EXPLODED. I WAS DRIVING ROUGHLY 100 KM / HE. THERE WAS NOTHING OVERHEAD OR VEHICLES AHEAD THAT WOULD CAUSE SOMETHING TO BREAK IT. THE INCIDENT WAS EXTREMELY LOUD, ALL THE GLASS FEEL OVER ME CAUSING A HUGE SAFETY CONCERN AS IT WAS AT HIGHWAY SPEEDS. THE SUNROOF IS A PANORAMIC SO IT WAS A HUGE AMOUNT OF GLASS. HYUNDAI WAS NOTIFIED NUMEROUS TIMES. THEY WOULD NOT ACKNOWLEDGE THIS HAD HAPPENED BEFORE, INSISTED SOMETHING HIT IT. HYUNDAI ALSO WOULD NOT COVER THE COST OF REPLACEMENT.

• 12/18/2019· EXTERIOR LIGHTING

  WHEN DRIVING AT NIGHT THERE IS A BLACK SHADOW ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE. IT IS NOT FIXED BY REAIMING LIGHTS. IT IS WORSE AS YOU HIT BUMPS IN THE RODE. IT MAKES IT IMPOSSIBLE TO DRIVE AT NIGHT! I WAS DRIVING IN MY SUBDIVISION AND COULD NOT SEE A WOMAN WALKING.

• 12/12/2020· FUEL SYSTEM, GASOLINE

  VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO BE WARMED UP. THE VEHICLE STARTED TO SHAKE AND ENGINE LIGHT CAME ON. THIS WAS NOT THE FIRST TIME THIS HAPPENED. THE FIRST TIME IT HAPPENED I WAS STOPPED AT A TRAFFIC LIGHT, WHEN I TRIED TO MOVE THE VEHICLE IT WONT GO ANYTHING OVER 15MILES PER HOUR. TOOK THE VEHICLE TO THE SHOP AND WAS TOLD THE THROTTLE BODY WAS DAMAGE.

• 12/11/2015· UNKNOWN OR OTHER

  THE PANORAMIC SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING AT NIGHT ON THE HIGHWAY AT ABOUT 70MPH - THE SOUND WAS LIKE A GUNSHOT INSIDE THE CAR - THIS IS A SANTA FE SPORT 2016 MODEL THAT I BOUGHT ON JULY 5 2015

• 12/10/2024· ENGINE AND ENGINE COOLING,ENGINE

  The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; and the contact was informed that the failure might be related to the cam shaft. The contact had the vehicle towed to a dealer and informed that the failure was probably related to the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The contact was then informed by the dealer that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 200,000.

• 12/05/2016· STRUCTURE

  THE ENTIRE PANARAMA SUNROOF EXPLODED ON MY 2016 SANTA FE WHILE TRAVELING ON INTERSTATE 81 @ 70 MPH IN PENNSYLVANIA YESTERDAY COVERING MY WIFE AND I WITH SHARDES OF GLASS. I UNDERSTAND THERE HAS BEEN OTHER INCIDENTS OF THIS NATURE POSTED ON GOOGLE. I CALLED THE DEALER AND GOT THE TYPICAL RUN AROUND. I DID NOT PASS UNDER ANY OVER PASSES AND TRAFFIC WAS NON EXISTENT.

• 12/03/2024· ENGINE

  Car started to present problems at around 100k miles when it would start to hard shift any time it shifted in to 2nd gear. On several occasions it would fail to accelerate beyond 25 mph one of these instances happened while driving at speed on the interstate where pressing the gas pedal to the floor did not accelerate the car. Resently the engine would not turn over instead all of the display and indicator lights would flicker on and off rapidly. In all of these instances the car never through any codes with the exception of one time i May 2024 and were inconsistent enough that it was difficult to replicate issues when brought in for inspection. All of the above symptoms were alleviated by adding about a quart of oil every 1,000 miles or so. Again when asking about these issues the repair shops could never give a reason for why it was going through so much oil.

• 11/29/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/29/2016· VISIBILITY/WIPER

  A. WIPER HEATERS, AS LISTED ON THE WINDOW INVOICE ARE NON-EXISTANT. I HAD SEVERAL FREEZE-UPS LAST WINTER CAUSING ME TO STOP THE CAR AND CLEAR THE BLADES MANUALLY, EVEN THOUGH THE FRONT DEFROST BUTTON WAS DEPRESSED. DEALER SAID IT WAS OPERATING AS IT SHOULD. (?? - I DISAGREE) B. DURING THE SUMMER I WAS GETTING MOISTURE ON THE INSIDE OF THE WINDSHIELD AND FRONT SIDE WINDOWS. I DISCOVERED A SOPPING WET FRONT PASSENGER FLOOR WHICH THE DEALER ATTRIBUTED TO SPIDERWEBS IN THE A/C CONDENSER DISCHARGE TUBE WHICH THEY "CLEANED" FOR NON WARRANTY $69 PRICE-POINT . WATER APPEARED ON CABIN FIREWALL / CONSOLE YESTERDAY, AS 'DEFROST /BLADE DEICER' ACTIVATES A/C; AND A CIRCLE OF EVENTS BEGINS AGAIN. THE PROBLEM REQUIRES DEFROST TO FUNCTION WHICH CAUSES MORE MOISTURE AND THE WIPERS STILL DO NOT HEAT UP (THE WINDSHIELD UNDER THE BLADES SEEMS TO GET WARM BUT NOT ENOUGH TO KEEP SNOW/ICE FROM THE EXCESSIVE BUILD-UP AND IT'S RESTRICTING AIR INTAKE AT THE PORTS UNDER THE REAR EDGE OF THE HOOD). VISIBILITY IS PROBLEM-MATIC IN THIS CAR'S MALFUNCTION AND DESIGN. THIS 2016 SANTAFE SPORT IS ONE YEAR OLD LAST WEEK.

• 11/25/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Santa Fe. The contact stated that the brakes made an abnormal squealing sound upon depression of the brake pedal without warning. The contact also stated that the vehicle would jerk forward while accelerating. The contact then received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer and manufacturer were notified about the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was unknown.

• 11/24/2021· ENGINE

  This vehicle is burning close to 2qts of oil within 1000 miles. There is no warning that the engine is low on oil which could cause the engine to seize at any time. Hyundai has us go through the oil consumption test and acknowledged it was a problem but denied the claim because the car was on the second owner. The third-party warranty company refused to help unless it was a total engine failure.

• 11/23/2023· ENGINE

  Engine is consuming oil at an alarming rate. After 2000 miles, 3 quarts of oil was consumed

• 11/20/2018· STRUCTURE

  THE PAINT IS PEELING OFF IN SOME AREAS AND THE CAR IS GETTING RUST SPOTS.

• 11/16/2021· UNKNOWN OR OTHER

  I was driving and all of a sudden heard a rough rattling sound coming from the engine. Hyundai didn’t have time for me, so I had it towed to a local mechanic. Diagnostic: timing chain done but also knocking of the engine. Oil consumption causing this and new engine required. Had it towed to Hyundai a couple weeks later. Same diagnoses- new engine required for engine knocking and failure of internal timing components. Hyundai confirmed the engine oil consumption is bad.

• 11/13/2019· UNKNOWN OR OTHER

  ENGINE GONE BAD AND NEEDS REPLACED. WHILE DRIVING LOST POWER, LATER TO FIND FROM DEALERSHIP THAT ENGINE WAS NO LONGER GOOD. THIS THOUGH VEHICLE IS 3 YEARS OLD. WAS LATER TOLD THAT ENGINE HAD RECALL WHICH I WAS NEVER MADE AWARE.

• 11/10/2023· POWER TRAIN,ENGINE

  The engine has been reported as failed. It is available for inspection. The safety of the persons in the vehicle and on the road around us were at risk, specifically with the loss of acceleration and power while driving in traffic and merging. Vehicle became unsafe for use for our family to use so we towed it to be evaluated at odometer reading of 97,181. What happened: Vehicle suddenly started making knocking noise. While driving the vehicle a sudden loss of acceleration and inability to accelerate. Engine started to shut off when it had been in park and then placed into gear. Towed vehicle to be assessed by a mechanic. When assessed at a mechanic, the problem was confirmed and it was also noted that oil had been consumed and noted to be loosing oil internally and has burn on dipstick. No oil spots noted in area where car had been parked or leaking oil on engine. Mechanic assessed that there was engine failure and the engine would need to be replaced. Mechanic also ran diagnostic testing and noted to only have active codes for the tire pressure monitor system of C1212 VSS. Diagnostic health report noted to have no issues. Readiness monitors completed with no issues. Diagnostic health report available. Transported vehicle to dealership, where it was inspected and engine issue was confirmed as well as identical health diagnostic report. It was reported that this model was not part of the recall and warranty extension because it is a V6 engine and not a 4 cylinder so manufacturer would not be replacing engine. Due to being the second owners of this vehicle, we do not meet criteria to utilize the 100k mile warranty. All of this has occurred with out an engine warning light turning on the dash or service code being found when computer was interrogated.

• 11/10/2023· ENGINE

  Engine seized while driving

• 11/10/2023· ELECTRICAL SYSTEM,ENGINE

  EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.

• 11/08/2023· ENGINE

  The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The failure had reoccurred several times. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,000.

• 11/08/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/07/2024· ENGINE

  Four weeks ago, I noticed my 2016 Santa Fe was not blowing any heated air into the cabin. A/C would come out fine, but room temperature air at best even when thermostat set to max. I took it in for diagnosis at a local mechanic who informed me that coolant was leaking out of the engine block and into the exhaust. I took the car to the dealership who informed me that the engline block itself had somehow gotten a tear in its side. No telling how the damage occurred, yet the warranty company (Costguard) in acquisition of my powertrain policy rejected the claim because (without ever personally inspecting the vehicle) there "was no discrepency as to how the damage occurred." Every mechanic at the dealership who has seen my car disputes their answer. I have been up to date on all maintenance on my vehicle throughout my ownership and have receipts, but cannot add them as they are all in my glovebox and the car is still at the shop. While I find it personally ridiculous that a warranty company would deny this, it is important for me as well to add to the list of engine complaints about this car. Likely the damage to the engine block has also been the cause of reduced mileage I have experienced lately.

• 11/04/2020· ENGINE

  CAR COMPLETELY DIED WHILE DRIVING DOWN THE ROAD. COULDN'T ACCELERATE, SERIOUSLY BAD SMELL, AND VIOLENT SHAKING COMPLETELY OUT OF THE BLUE AT 68,000 MILES. DEALERSHIP SAYS ENGINE NEEDS REPLACED AND WILL COST US $7,000.

• 11/03/2022· ENGINE

  I bought vehicle with 109,000 miles engine blew with 111,000 miles. It needs a new engine. This is the 3.3 v6 engine and it is out of warranty

• 11/01/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the brake pedal felt spongy while depressed. The approximate failure mileage was 27,000. Parts distribution disconnect.

• 10/28/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO DANBURY HYUNDAI (203-730-4700, LOCATED AT 102 FEDERAL ROAD, DANBURY, CT 06810) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

• 10/27/2024· POWER TRAIN

  Hard Shift occurs between gear 1 and gear 2. The hard shift lurches the entire car. It occurs on both upshift and downshift. The hard shift occurs on cold starts. The problem goes away when you turn the vehicle off and then back on. There are no check engine lights. The dealer can't replicate the problem.

• 10/27/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/27/2021· ENGINE

  Engine failed while driving in traffic almost causing an accident. Had it towed to dealership. I was informed there was a recall for engine failure but dealership is telling me that manufacturer has denied the recall saying it has already been taken care of which is false. I also found out that when I bought the vehicle from a licensed dealer in 2018, that ownership was never transferred. The dealership is also telling me that the vehicle is still listed in another company name which is why I never received any recall information. Now I am stuck with a financed vehicle with several recalls that the dealership and manufacturer are refusing to honor.

• 10/26/2023· ENGINE

  The engine in my vehicle seized, prompting an inspection that unequivocally attributed the failure to a well-documented and acknowledged issue with the engine. This incident occurred while I was navigating on highway, placing my family and fellow road users in a precarious situation. The dealership's assessment reaffirmed that this recurring engine problem afflicts my vehicle model and had been thoroughly scrutinized by their experts. Remarkably, there were no warning signals such as the engine light or oil light to forewarn me of the impending engine failure. Despite having undergone a recent oil change, no apparent symptoms signaled that my engine was running perilously low on oil. Regrettably, Hyundai has chosen to decline any responsibility for replacing my engine or extending assistance. Their reasoning is grounded in my failure to procure a software update that, unbeknownst to me, was an essential requirement. Furthermore, I had received no prior communication via mail, email, or phone alerting me to the necessity of this update. It is crucial to note that this software update, while designed to enhance warning mechanisms, does not offer any guarantees against engine failure but merely serves to provide advanced notice of potential issues.

• 10/25/2021· ENGINE

  Check engine light went on in 4/2021. Brought to local mechanic and states that it is an evaporator issue. Claims I didn't close gas cap tight enough. He reset code, closes gas cap and no check engine light. I bring it back after filling up my tank again tells me that it is because I don't close it tight enough. I oil change in 4/2021 and ask to check the code again. He claims may be a small leak and that I can drive it. I bring it back in late June early July for another oil change and light is on again. He claims small leak and it is fine to drive. I pick it up and he has car for a week to do oil change in Sept and to double check the check engine light and he says he fixed it with a new sensor for the evaporator. Light goes back on two days later. Take it to another mechanic who replaces his work and claims not good electric work. Another day of driving and check engine light is on. Bring it back to mechanic states no oil and that he puts 4.5 cans of oil into car and that the engine needs to be replaced. I am meticulous with cars. I ALWAYS get my oil changed every 3-5K miles. There is no way that I drove this car too hard or didn't have an oil leak. I park in the same spot at home and work every day - no leaks. It did not blow oil either. Please advise.

• 10/24/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/24/2022· SERVICE BRAKES

  I wish to file a complaint against Hyundai for the untimely manner in which they’ve handled recall 218. This recall has been in place for several months with many notifications that the recall exists. Yet, the company has failed to provide a solution to this highly sensitive and dangerous problem. At a moment’s notice, these cars can short circuit and burst into flames, this can be fatal and the company is not doing everything they should be to ensure their consumers are safe!

• 10/23/2023· ENGINE

  Engine threw a rod and damaged the whole engine. No warnings. Same exact issue my friends 2015 did. Her engine was replaced.

• 10/23/2015· SEATS

  TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT ALL THE SCREWS IN THE REAR PASSENGER SIDE SEAT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17.

• 10/21/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Santa Fe. The contact received notification NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/21/2021· ENGINE

  vehicle went in for state inspection repairs 10/20/21 w/dtc code p0453 included.vehicle was returned 10/21/21 after inspection and engine seized down the road from dealership.no loaner car recieved had to take shuttle. seized at 86000 miles. car prior was burning up engine oil abnormally & would hesitate when trying to take off from a stop or regular driving. small knocking noise heard as well at times .regularly maintenced and had ecm #953 update 05/22/2019 waiting to hear back from irwin hyundai in nh

• 10/20/2021· ENGINE

  My son was on the expressway and vehicle started to slow down and would not accelerate. The check engine light came on. He pulled over and the engine died and would not restart. I had the car towed to a vehicle repair place and they found that the engine had thrown a rod and needs to be replaced. Vehicle has been well maintained and was in good shape. It was just purchased used from a dealer 05/03/21.

• 10/18/2024· ENGINE

  What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure due to oil consumption How was your safety or the safety of others put at risk? Car attempted to die on a highway, this could have been dangerous had I been in the outside 'fast' lane when it struggled. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealer has confirmed the engine needs a full replacement Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealers service center has inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. There was a blink engine light shortly before the car engine died. However, there was no indication the oil was low in the engine. The oil light did not come on.

• 10/17/2024· ENGINE

  I purchased this vehicle less than a year ago from a dealership, used. I noticed the oil consumption after the first few months was unreasonably high. I have to keep a large jug of oil in my car and add the oil at least every two weeks or so depending on the miles I drive. I noticed other Hyundai owners complain of the same issue and some being resolved. However, my VIN is showing no open recalls at the moment.

• 10/17/2023· UNKNOWN OR OTHER,ENGINE

  After crossing 90,000 miles the vehicle started to consume too much oil too quickly. After a professional analysis the mechanics found no problem. Going on 112,000 miles now and the vehicle is going through and/or burning oil much more rapidly than what one would expect

• 10/17/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD SNAPPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO UNIVERSAL HYUNDAI (321-418-6386, LOCATED AT 12801 S ORANGE BLOSSOM TRL, ORLANDO, FL 32837) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER'S FOR THE PAST MONTH. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER TWO YEARS OLD AND WOULD NOT BE ENTITLED TO THE LEMON LAW CONSIDERATION; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

• 10/16/2024· ENGINE

  Engine has serious recall that I was not made aware of during purchase. My car has been burning oil and the engine has been on. I've taken out to several local mechanics who said "these model Hyundai's burn oil once they are over 100,000 miles" and that I would just need more frequent oil changes. I was also told the engine light was either an old code being thrown, or the pump valve, but nothing to worry about because it really only effects gas milage. My engine went out and I had to get it towed to another mechanic, who upon seeing the car, knew it had an engine recall and could hear a distinctive knock in the engine due to a failing rod bearing. Upon Hyundai's request, we towed it to a dealership to have them inspect it. They agree it's the engine that's bad, but since a "knock sensor" was never installed by the previous owner, they say they are not liable to cover the repair, and that since the recall is "public knowledge", it was my responsibility to find out. If you go onto the NHTSA.gov website, and type in my VIN number, the information says "0 unrepaired recalls", therefore making it impossible for me to have known about the recall without Hyundai letting me know, which they didn't.

• 10/16/2022· ENGINE

  My wife and I were driving home from a road trip when all of a sudden the engine starts making a weird noise. No lights were on the dash and I was 5 min from a family members, so we drove there. We checked our oil and realized that there was none in the engine. My car only had 120,000 on it and we've taken it to the dealership for all oil changes and have purchased every recommended package to keep the car in tip top shape. The dealer service center said they had three cars in right now trying to get new engines.

• 10/13/2017· UNKNOWN OR OTHER

  I HAVE A 2016 HYUNDAI SANTA FE SPORT. OVER THE LAST 3 MONTHS I'VE HAD 2 OCCASIONS (BOTH ON HIGHWAYS) WHEN THE ENGINE SHUT OFF WHILE DRIVING. THE LATEST OCCURRED THIS MORNING (9/26/2017) DURING RUSH HOUR. I WAS FORTUNATE IN THAT I HAD ENOUGH MOMENTUM TO NAVIGATE THE DEAD CAR ACROSS A LANE OF TRAFFIC TO THE SIDE. ON BOTH OCCASION, I WAS ABLE TO TURN THE KEY TO THE START POSITION, PUT THE CAR IN PARK AND START IT UP, LIKE NOTHING HAD OCCURRED. SINCE THE LAST OCCURANCE I HAVE SUBMITTED A CASE WITH HYUNDAI AND HAVE TAKEN THE CAR INTO A LOCAL DEALERSHIP TO LOOK INTO THE ISSUE. THE DEALERSHIP COULD NOT REPRODUCE THE ISSUE. THAT WAS ON 9/28. OUTSIDE OF AN EMAIL STATING THEY WOULD BE REACHING BACK OJT TO ME, I HAVEN'T HEARD ANYTHING. THE CAR HAS LESS THAN 32K MILES, SO THIS IS AN ISSUE.

• 10/11/2023· ENGINE

  The contact owns a 2016 Hyundai Santa Fe. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light was illuminated. The contact’s wife then drove back to the residence, and the contact added oil to the vehicle. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. Additionally, the dealer informed the contact that the Knock Sensor Detection System (KSDS) software needed to be updated. The vehicle was not repaired. The contact related the failure to Hyundai Campaign Number: 966; however, the dealer informed the contact that the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

• 10/11/2023· ENGINE

  The vehicle will not accelerate over 30mph. I was entering the interstate on ramp and am not able to accelerate to the speed limit. The cars approaching had to slow down significantly to avoid a rear end collision. This happens every time whether I am at a stop light on a normal roadway or entering the interstate. There are never any warning lights or sensors indicating that there is a problem. I have completed all of the recalls and system updates required by the manufacturer. I have completed the oil consumption and engine cleaning multiple times and it has not helped the issue.

• 10/05/2023· ENGINE

  -my engine seized. It has been inspected and they agreed it was due to the known faulty engine. -my engine failed in the middle of the highway endangering my family and anyone else on the road. -the dealership confirmed that this is a recurring problem in my vehicle and has been inspected. -the engine light nor the oil light came on to alert me that was engine was out of oil. Yes I did have an up to date oil change. No other symptoms were present to indicate I had no oil left. Hyundai has refused to replace my engine or help me at all as I did not get a software update. I was never aware of this update nor had any correspondence via mail, email, or phone to tell me that I needed to get it. This update also does not stop your car from engine failure it just helps alert you that it will fail soon.