2016 Hyundai Genesis

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/24/2015· UNKNOWN OR OTHER,ENGINE

  I PURCHASEDA2016 HYUNDIA GENESIS ON DEC. 17, 2015. I ENROLLED IN THEIR BLINK SERVICE THAT NIGHT AND ATTEMPTED TO ENROLL IN THEIR REMOTE CAR STARTING SERVICE THAT IS AN ADDED SERVICE TO THEIR BLINK CONNECT SERVICE. WE WERE UNABLE TO ADD THE REMOTE PACKAGE DUE TO AN INTERNET SERVER PROBLEM. WE WERE ABLE TO SUCCESSFULLY ENROLL IN THE REMOTE STARTING SERVICE UNTIL DEC 21. ON THE MORNING OF 12/23 I LOGGED ON TO THE SMARTPHONE APP AND PROCEEDED TO REMOTE START MY CAR FOR 2 MINUTES. MY CAR WAS PARKED 3 CAR DETACHED GARAGE WITH DOUBLE DOOR GARAGE DOOR OPENED. I STOOD AT BACKDOOR TO WATCH THE CAR START SUCCESSFULLY. I WALKED AWAY AND 5 MINUTES LATER I WHEN TO SEE THAT MY CAR WAS NO LONGER RUNNING. IT WAS NOT. I LEFT MY GARAGE DOOR OPENED. I WAS IN MY OFFICE AND AT 1:10 PM MY NEXT DOOR NEIGHBOR WHO CAN ALSO SEE MY GARAGE FROM BACK OF HER HOUSE TO TELL ME THE LIGHTS ON MY CAR HAVE BEEN ON FOR LONG TIME. SHE KNEW I BOUGHT A NEW CAR AND THOUGHT IT WAS STRANGE THAT MY LIGHTS WERE STILL ON. I INVESTIGATE THE PROBLEM. I FOUND MY CAR WITH THE LIGHTS ON WITH THE ENGINE RUNNING.THE DASHBOARD DISPLAY SHOWED THAT I WAS LOW ON FUEL. I TURNED OFF CAR AND IMMEDIATELY CONTACTED HYUNDIA CUSTOMER CARE AND SPOKE TO A REPRESENTATIVE TO REPORT MY EXTREME CONCERN. BEFORE I PURCHASED I CALLED HYUNDIA TO MAKE SURE THAT THIS CAR HAD AN AUTOMATIC SHUT OFF PROGRAM SYSTEM. I SAW A 60 MIN REPORT ON PEOPLE WHO DIED AFTER FORGETTING TO TURN OFF CAR WITH KEY LESS STARTERS AND THEIR CARS DID NOT HAVE AN AUTOMATIC SHUT OFF PROGRAM. THE HYINDIA CUSTOMER REP TOOK MY REPORT TOLD ME TO HAVE DEALER SERVICE CHECK SYSTEM AND ALSO TURNED ME OVER TO A BLINK REP WHO I REPORTED THE INCIDENCE TO WITH ALL THE DETAILS WHO GAVE ME THE CASE NUMBER OF BL000293583. I HAD DRIVEN THE CAR THE NIGHT BEFORE AND NOTE THAT THEIR WAS 7/8 OF A TANK LEFT.CAR HAD TO BE RUNNING FOR HOURS TO USE THAT MUCH GAS B4 I SHUT CAR OFF.

• 12/19/2024· AIR BAGS

  The contact owns a 2016 Hyundai Genesis. The contact stated while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 133,000.

• 12/18/2023· ELECTRICAL SYSTEM,ENGINE

  Car is shutting off when stopped. When it shuts off, the engine light comes on, the battery lights, the EPS, the master warning light, the FCA system light, and the EPB. When the engine shuts off, I still have power to my car and the radio still playing but nothing to my engine. I brought my car to 2 different mechanic and brought it to the dealership today and they are saying there’s nothing wrong with my car. My car have been shutting off all this month and that’s not normal,

• 12/16/2025· STEERING

  Steering becomes stuck in a curve and doesn't return to center. This creates a very dangerous condition when the steering "unsticks" and causes the car to veer from side to side. Condition is caused by a failure inside the electric power steering rack.

• 11/25/2017· UNKNOWN OR OTHER

  AT AROUND 18500 MILES THIS CAR STARTED TO MAKE A VERY LOUD GRINDING NOISE AND VIBRATES ONLY WHEN THE AC IS ON THE DEALER AND THE HYUNDAI ENGINEER FIRST SAID IT WAS BAD GAS / CLOGGED FUEL INJECTORS / NOISE DOES NOT APPEAR WHEN THE AC IS OFF - RULING OUT BAD GAS THEN THEY SAID IT WAS THE FLY WHEEL - CHANGED THAT AND THE NOISE AND VIBRATIONS GOT WORSE THEN THEY SAID IS WAS THE MOTOR MOUNTS - NO CHANGE IN THE NOISE OF VIBRATIONS THEN THEY SAID IT WAS A FAN FOR THE AC UNIT - NOISE IS STILL THERE BUT A LITTLE QUIETER NOISE AND VIBRATION ONLY APPEARS WHEN THE AC IS ON AND IT DOES NOT MATTER IF THE CAR IS MOVING OR SITTING STILL OVERALL THEY HAVE NO CLUE WHAT IS WRONG WITH THIS CAR AND I HOPE THE GOVERNMENT FORCES GENESIS TO DO A MAJOR RECALL ON EVERY GENESIS SOLD

• 11/22/2017· UNKNOWN OR OTHER,ENGINE

  THE ENGINE MAKES A VERY LOUD NOISE AND THE CAR VIBRATES WHEN THE AC IS ON. THE DEALER HAS YET TO RESOLVE THE ISSUE AFTER 6 WEEKS

• 11/19/2024· SERVICE BRAKES

  The car's auto hold brakes locked by themselves and could not be released.

• 11/15/2024· ENGINE

  The oil pressure sensor is causing a oil light. This is a known issue on these cars and engines due to a faulty sesnsor. There even is a recall in Korea for the same cars; however, there is not one in the US.

• 11/11/2020· STRUCTURE,UNKNOWN OR OTHER

  THE SHARK FIN COVER FELL OFF FOR NO APPARENT REASON. NO AUTOMATED CAR WASHES, NO INCLEMENT WEATHER AND THE SCREW HOLDERS (PLASTIC) BROKE. HAS TO BE A MANUFACTURING DEFECT. I CAN'T FIND REPLACEMENT COVER. I WAS DRIVING ON A HIGHWAY ON A CLEAR NIGHT.

• 11/11/2016· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESCrash

  "TAKATA RECALL" I WAS IN MOTION DRIVING LESS THAN 30MILES/HOUR IN TRAFFIC, STOPPING FEW TIMES AND KEPT A GOOD DISTANCE. ALL OF A SUDDEN, I APPLIED THE BRAKES TO STOP BUT THE VEHICLE DID NOT STOP AND KEPT MOVING FAST. I APPLIED THE BRAKES SOO HARD, VEHICLE DID NOT STOP THE COLLISION SYSTEM THAT WAS SUPPOSE TO STOP THE VEHICLE AND AVOID THE COLLISON DID NOTHING. I REPORTED THE SAME ISSUE WHEN I TOOK THE VEHICLE TO THE DEALERSHIP DURING MY 1ST SERVICE AND EXPRESSED CONCERN REGARDING THE SENSORS NOT WORKING. THE CAR HAS ONLY 6,000 MILES. THE DAY WAS SUNNY AND THIS HAPPEN DURING RUSH HOUR OFF ON GOLF ROAD IN DES PLAINES ILLINOIS

• 11/10/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Genesis. The contact stated that while the vehicle was parked in the driveway, the vehicle started smoking. The contact smothered the smoke and noticed that the wiring harness was burned. The vehicle was taken to the dealer who diagnosed that the main wiring harness and the starter switch was burned along with several other wires. The contact sought the parts for the repair however, the part was not available due to NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic). The VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

• 11/09/2022· STEERING,POWER TRAIN

  About 5-6 months ago, when turning left or right, the steering wheel started essentially locking in that position, and I have to yank it back to center. It will not self-center. The dealer was not able to fix it, and it's a very dangerous car to drive now. I will not let any other members of my family drive it. Also, I've had a severe drivetrain vibration for about a year, and over $7,000 was spent on a new driveshaft and transfer case. It is now worse than it was and the dealer doesn't know what to do. Even with only 34,000 miles on the car, it is out of warranty, and Hyundai doesn't seem to care. I have installed brand new tires hoping that it might help both situations, but it didn't. I'm just at my wit's end now. I guess I will just have to park the car. Any help would be greatly appreciated.

• 11/03/2017· STEERING

  AFTER MY TRIP, WHEN I DROVE THE CAR THE HANDLE OF THE WHEEL DID NOT MOVE. DON'T ROTATE A STEERING WHEEL CAUSED BY AN OUTSIDE INFLUENCE. HYUNDAI SAYS THAT AN OUTSIDE INFLUENCE IS A DAMAGE CAUSED BY RODENTS. IF I DRIVE THE CAR ON THE HIGHWAY AND THE STEERING WHEEL DOES NOT WORK. THE PROBLEM MAKES THE BIG ACCIDENT. I THINK IT'S A SERIOUS PROBLEM OF THE STEERING WHEEL WHICH SHOULD USE THING THAT IS A STRONG MATERIALS AND DESIGN AGAINST EXTERNAL INFLUENCES. IT IS NECESSARY TO INVESTIGATE WHETHER THE STRENGTH OF STEERING WHEEL PARTS IS PROPER. I KNOW THAT THE COMPANY HAS RECALLED SIMILAR PROBLEMS IN OTHER MODELS.

• 10/28/2020· EXTERIOR LIGHTING

  WHILE DRIVING DURING THE DAY OR NIGHT, THE HEADLIGHTS SWITCH ON AND OFF. THIS OCCURS WHEN THE LIGHTS ARE IN THE AUTO MODE. THE DASH SHOWS THE LIGHTS GO FROM AUTO TO DRLS TO OFF THEN BACK ON. THIS HAPPENS RANDOMLY AND IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT. THE DEALERSHIP REFUSES TO FIX THE ISSUE BECAUSE THEY 'SAY' THEY CANNOT REPLICATE. THERE NEEDS TO BE AN INVESTIGATION BEFORE SOMETHING TRAGIC HAPPENS AND NOT AFTER SOMETHING TRAGIC HAPPENS. I HAVE A VIDEO OF THIS OCCURRING BUT CANNOT UPLOAD IT TO THE SITE.

• 10/25/2020· POWER TRAIN

  I WAS IN A TURN LANE WITH THE CAR RUNNING IN PARK. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT SHIFT TO DRIVE. I WAS BLOCKING TRAFFIC. I TURNED ON MY HAZARD LIGHTS. I THEN TURNED THE ENGINE OFF/ON. THE CAR THEN SHIFTED TO DRIVE WITH A HARSH JERK!. I WAS ABLE TO GET TO MY DESTINATION. WHEN LEAVING, MY CAR AGAIN WOULD NOT SHIFT INTO DRIVE AND I NOTICED THAT THE "CHECK ENGINE LIGHT CAME ON. I TRIED STOPPING AND STARTING A FEW TIMES. THE CAR WOULD NOT SHIFT TO DRIVE. IT WOULD ONLY GO IN PARK, NEUTRAL AND REVERSE. I HAD TO HAVE THE CAR TOWED TO MY HOUSE. I WILL HAVE THE DEALERSHIP CHECK IT ON MONDAY.

• 10/17/2025· ELECTRICAL SYSTEM,ENGINEFire

  Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed

• 10/15/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  SOMETIMES THE CAR WON'T POWER ON UNTIL I SLAM THE DOOR OR GO THROUGH THE TRUNK TO WIGGLE THE BATTERY CABLES. IF I TURN THE STEERING WHEEL LEFT IT KNOCKS THE POWER OUT. SOMETIMES WHILE DRIVING WHEN DARK THE HEADLIGHTS AND GO OFF SUDDENLY THEN FLASH BACK ON.

• 10/12/2020· ENGINE

  TIP OF THE DIP STICK BROKE OFF INSIDE OF ENGINE.

• 10/12/2017· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO COURTESY HYUNDAI (939 NEWPORT AVE, PAWTUCKET, RI 02861) FOR DIAGNOSTIC TESTING, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO COURTESY HYUNDAI. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED, BUT THEY REPLACED THE FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

• 10/04/2024· STEERING

  Purchased this car from a Hyundai dealer and immediately after multiple times the steering has stuck in place while making a left hand turn, not allowing the car to come out of the turn. Also does it slightly while driving on highway straight, but not as forcefully as when in a turn. Very dangerous and Hyundai nor the Hyundai dealer We purchased it from will even take a call from me over it. No check engine lights or warnings. Yes, it was very dangerous for us in the car as well as the other cars on the road. Could have been a very serious accident. I wish Hyundai would take it seriously. The dealer I purchased it from said they had thoroughly checked it out but they wont take any calls from me since purchase. Yes the car is available for inspection upon request.

• 09/29/2023· ELECTRICAL SYSTEM

  The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was parked; however, after entering the vehicle, the contact smelled an abnormal smoke odor. The contact opened the hood and became aware that there were sparks coming from the battery terminals and the starter. The vehicle was towed to the dealer. The vehicle was diagnosed with internal starter failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 111,000.

• 09/29/2022· AIR BAGS

  The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was previously taken to the dealer for recall repairs for the air bags however, the contact stated that the air bag warning light illuminated, and ABS warning light intermittently illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified. The failure mileage was approximately 18,000

• 09/25/2023· ENGINE

  The engine oil pressure sensor is failing on a lot of these vehicles at around 60k miles. The repair is costly due to where the sensor is located. Repair is more than $1000 dollars for a part that costs $180. I believe a precedent was set when in Korea Hyundai was forced to issue a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/21/2024· EXTERIOR LIGHTING

  When headlights are in auto mode, use of the turn signal can result in the headlights flickering or shutting off completely. This is not the result of hitting the light mode switch but rather an electrical short occurring in the stalk. The problem is particularly dangerous at night when signaling for an upcoming turn and loss of all vehicle lighting occurs. The problem has not been reproduced by a dealer. The component has not been inspected by officials. Initial occurrence was winter of 2022 with increasing frequency since then.

• 09/04/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.

• 09/03/2020· POWER TRAIN,ENGINE

  FLUTTERING/RATTLING NOISE OCCURS AROUND 25-30 MPH WHEN CRUISING.

• 08/21/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WHILE DRIVING THE OTHER NIGHT, MY HEADLIGHTS TURNED OFF ON THEIR OWN. THE HEADLIGHT SETTING WAS SET TO AUTO AND THEY FLICKERED TWICE BEFORE SHUTTING ALL THE WAY OFF. AT THIS TIME I WAS ON A DARK ROAD WITHOUT STREETLIGHTS. THE ONLY WAY TO REMEDY IMMEDIATELY WAS TO TURN THE HEADLIGHT SETTING TO ON RATHER THAN AUTO. THIS ALSO HAPPENED THIS MORNING AS IT WAS RAINING BUT I FIGURED THAT WAS DUE TO GLOOMY WEATHER.

• 08/11/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA campaign number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

• 08/06/2024· ELECTRICAL SYSTEM

  The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with an electrical short. The mechanic replaced the starter. Additionally, the mechanic informed the contact that the vehicle was covered under a recall and referred the contact to the dealer for assistance. The vehicle was taken to a dealer, where it was diagnosed that the starter harness and the starter compartment had failed and needed to be replaced. The dealer informed the contact that he would need to pay the repair fee even though the VIN was included in NHTSA Campaign Number: 24V107000 (Electrical System). The contact stated that he was disregarded and advised by the dealer to pay out of pocket. Additionally, the dealer advised the contact to trade the vehicle in. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened; however, the contact was denied assistance because the vehicle was out of warranty. The contact stated the manufacturer also failed to acknowledge the recall. The failure mileage was approximately 100,000.

• 08/02/2026· STEERING

  steering locks up at times

• 07/31/2024· ELECTRICAL SYSTEM

  The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel deactivated. Additionally, the headlights turned off unintendedly and the engine seized. The vehicle was able to restart however, the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,300. Parts distribution disconnect.

• 07/11/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  This has happened a few times the first time i was driving and the headlights flicked on and off on the dash it showed it switched from auto to off by its self it has done that a few times. The time that i was driving on the highway and the lights when out during the night i was driving 65mph over a pass with no warning I had to turn them on because they did not come back on by them self. I contacted the hyundai dealership they told me there was a tsb for it but the problem would have to happen while they are driving it so they could fix it under warranty. This is a huge safety risk because they note "Certain vehicles may exhibit intermittent headlight flickering while driving with the light switch on AUTO light mode" in there TSB and it says " intermittent" witch means "not happening regularly or continuously" so it doesn't happen they wont cover it under warranty. And it happens at random times witch causes a safety risk because if the light out it can cause a fatal accident. i contacted hyundai about this my self and they told me the same thing that the dealer has to have it happen to them or its not covered. please look into this it needs to be recalled tsb 20-BE-009H-1

• 07/09/2019· POWER TRAIN

  PROPELLER SHAFT ASSEMBLY / DRIVE SHAFT ASSEMBLY. RESULT: DEALER REPLACED UNDER FACTORY WARRANTY IN 2018 AND NOISE NO LONGER EXISTS. PREVIOUSLY, BETWEEN 15 MPH AND 20 MPH AT CRUISE SPEED AND NO ACCELERATION, A LOUD BUFFETING/RECOILING/CUFFING NOISE IS AUDIBLE IN THE CABIN. SOUNDS AS THOUGH IT ORIGINATES UNDER THE FLOOR BOARDS. HEARD THIS FROM THE MOMENT I PURCHASED THE VEHICLE NEW WITH 15 MILES ON THE ODOMETER UNTIL I BROUGHT IT IN TO THE DEALER TWO YEARS LATER, WHICH, AS WRITTEN ABOVE, THEY DIAGNOSED THE SOURCE TO THE PROPELLER SHAFT / DRIVE SHAFT ASSEMBLY.

• 07/06/2018· ELECTRICAL SYSTEM,STRUCTURE,ENGINEFire

  ABOUT A MONTH BEFORE THE INCIDENT, THE VEHICLE WAS FULLY IMSPECTED IN OFFICIAL DEALERSHIP, NO ISSUES REPORTED. A FEW DAYS BEFORE THE INCIDENT, THE WIPERS STARTED WORKING WITH THE ENGINE OFF; I SCHEDULED AN APPOINTMENT FOR AN INSPECTION. THE VEHICLE WAS LEASED WITH ABOUT 10 MONTHS LEFT ON THE LEASE. ON APRIL 13, 2018 AFTER DRIVING FOR 1,5-2 HOURS, I PARKED IT AND WENT TO THE OFFICE FOR 10-15 MINUTES; ON MY WAY BACK TO THE VEHICLE I HEARD THE FIRE TRUCKS COMING; AS I WAS APPROACHING MY VEHICLE I REALIZED THAT MY VEHICLE WAS ON FIRE. THE INSPECTOR REPORTED THE ENGINE EXPLOSION DUE TO MANUFACTURERS PROBLEM. SO BASICALLY HAPPY TO BE ALIVE AS NOBODY KNOWS WHAT WOULD HAD HAPPENED WITH ME AND MY KIDS IN THE VEHICLE DRIVING ON A HIGHWAY; SO AFTER MORE THAN 3,5 MONTHS HYUNDAI FINNCIAL STILL DID NOT CLOSE THE CASE ALTHOUGH THEY STATED THAT THEY ARE IN THE PROCESS OF PAYING OFF THE VEHICLE. NOBODY EVER SAID SORRY; I CALL TO HYUNDAI / HYUNDAI FINANCIAL EVERY DAY AND ALL THEY DO IS THEY TRANFER ME FROM ONE DEPARTMENT TO ANOTHER; THE CASE MANAGER ASSIGNED TO OUR CASE NEVER PICKS THE PHONE, NEVER CALLS BACK, TO REACH HIM I NEED TO CALL TO THE SUPERVISOR AND COMPLAIN AND ONLY THAN I RECEIVE A CALL FROM HIM. 2 MONTHS AGO HE STATED HE WOULD CLOSE THE CASE THE COMING MONDAY. NO ACTIONS SINCE THEN SO FAR.

• 07/02/2026· STEERING

  The steering rack malfunctions or fails. When driving at high speeds, the steering wheel gets stuck after being turned. It does not return to center and has to be yanked or forced back to center. There are hundreds of people that have mentioned this online about this Genesis model. This is a major safety issue, as jerking the wheel back to center can cause an accident, and if the wheel gets really stuck, it could cause a major accident. The issue has been confirmed by numerous reports and columns online. For my specific car, an independent service center confirmed the issue after test-driving the car. It has not been inspected by the manufacturer. There are no dash warnings, lights, or codes that indicate the issue. Hyundai should be paying to fix this safety issue. People are driving these cars who can't afford to get it fixed, which is putting others in danger as well.

• 06/28/2021· AIR BAGSCrash

  The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at 50-55 mph, the vehicle hydroplaned and crashed into the median. The contact stated that only the front driver side door air bag deployed. The contact and his wife sustained injuries and the contact's wife was transported by ambulance to the hospital. It was unknown if there was a police report filed. The vehicle was towed to the towing yard where it was awaiting inspection from the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.

• 06/25/2026· ELECTRICAL SYSTEMFire

  The contact owns a 2016 Hyundai Genesis. The contact stated that after parking the vehicle in a nearby parking lot, upon returning, there was heavy black smoke coming from under the front passenger’s side seat. Upon further inspection, the contact burned his right hand while attempting to check for the source of the fire. The vehicle was taken to a local dealer while the black smoke was present, where it was diagnosed with a possible wiring harness failure and the vehicle remained with the dealer for further investigation. The vehicle was not repaired. In addition, the contact stated that the method of how the smoke was extinguished was unknown. No medical attention was sought. A Police report was not filed. The contact stated that as per the insurance provider, it was unknown if the vehicle was a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

• 06/17/2025· LATCHES/LOCKS/LINKAGES

  The contact owns a 2016 Hyundai Genesis. The contact stated that upon arriving to his destination and attempting to retrieve his child from the vehicle, the driver's side rear door failed to open. No warning lights were illuminated. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

• 06/16/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA campaign number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 06/13/2024· ELECTRICAL SYSTEM

  The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the instrument panel was deactivated. In addition, the headlights shut off and the engine seized. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,240. VIN tool confirms parts not available.

• 06/04/2024· ENGINE

  I have been told to not park my car in the garage or near any structure. A fire could happen any time, while driving, or parked in the garage or outside the garage. I've spoken to a Genesis representative who told me they could not give me a loaner until they have a fix. My wife is [XXX] and handicapped. I'm [XXX] and we're very concerned about our safety. We live in a condo community that has no room to park on the street, so I'm parking behind my garage. I believe all these things are special circumstances and warrant special dispensation. It sure would take some stress out of lives if we could get a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 06/01/2017· POWER TRAIN,ENGINE

  CHANGED LANES AT 30 TO 40 MPH IN A RESIDENTIAL AREA, REMOVED FOOT FROM GAS PEDAL, HEARD ENGINE REVVING HIGH THEN WITHIN ONE TO TWO SECONDS I FELT AND HEARD A HARD BANG AND HEAVY PUSH. THOUGHT SOMEONE HIT ME, BUT NO ONE DID. CAR STARTLED ME AND MY WIFE. IT FELT LIKE THE ENGINE DISCONNECTED FROM THE TRANSMISSION, THEN REENGAGED, WHICH GAVE THE SUDDEN OUTCOME. THIS HAS BEEN THREE WEEKS AND NO FURTHER INCIDENT. I COULD ONLY IMAGINE IF THIS HAPPENED ON A HIGH WAY OR AT A CRITICAL POINT OF DRIVING. I THINK IT CAN BE A SAFETY CONCERN.

• 05/31/2017· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WHILE DRIVING 70 MPH ON A HIGHWAY AT NIGHT ALL THE INTERIOR LIGHTING, DASH, AND HEADLIGHTS WENT COMPLETELY OUT FOR THREE SECONDS THEN CAME BACK ON. WE SLOWED DOWN BUT THIS HAPPENED THREE TIMES BEFORE WE REACHED OUR DESTINATION. TOOK IT TO THE DEALER WHO WAS ABLE TO RECREATE THE PROBLEM AND REPAIR THE CAR.

• 05/31/2017· ELECTRICAL SYSTEM

  BATTERY DISCHARGE ERROR COMES ON AND STAYS ON FOR FIVE SECONDS THEN GOES OFF. WAIT ABOUT 40 SECONDS AND THIS REPEATS OVER AND OVER. DRIVING 8 MILES TO WORK THIS CAME ON 35 OR MORE TIMES. I WAS ABLE TO CAPTURE SEVERAL VIDEOS AND SHOWED THE SERVICE MANAGER. THEY COULD NOT GET THIS TO REPEAT WHILE IN THEIR POSSESSION AND IT STILL RANDOMLY HAPPENS AND HAS NOT BEEN REPAIRED.

• 05/31/2017· ELECTRICAL SYSTEM

  DRIVERS SIDE WINDOW WOULD ONLY GO DOWN OR UP ABOUT 1 INCH AT A TIME NO MATTER IF YOU PRESS AND HOLD THE BUTTON UP OR DOWN, OR PRESS AND RELEASE. DEALER COULD NOT GET THIS TO REPEAT AND IT IS STILL NOT REPAIRED.

• 05/31/2017· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  VEHICLE ONLY HAD ABOUT 2000 MILES WHEN IT FIRST DID THIS. DASH DISPLAY MALFUNCTION. WHEN BACKING UP DISPLAY IS BLACKED OUT. YOU CAN'T SEE ANY VIDEO FROM BACK UP CAMERA. ALSO DISPLAY GOES OUT WHILE DRIVING. GAVE VIDEO EVIDENCE TO DEALER SO THEY KNOW I'M NOT CRAZY. SOMETIMES YOU TURN CAR OFF AND LOCK THE CAR AND THE DISPLAY IS STILL PLAYING. DEALER COULD GET THIS ISSUE TO RECREATE WHILE IN THERE POSSESSION FOR FOUR TRIES LATER IS STILL DOES NOT WORK. THIS IS EVEN AFTER A "FINAL" REPAIR WAS OFFERED BY THE DEALER WHICH CONSISTED OF A TOTAL DASH REPLACEMENT THE MANAGER SAID COST HYUNDAI OVER $5000.

• 05/26/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. WHILE DRIVING, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD ONTO THE SHOULDER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON AN INCLINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (CHAPMAN HYUNDAI SCOTTSDALE, 6601 E MCDOWELL RD #3, SCOTTSDALE, AZ 85257, 480-949-7600), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS PROVIDED CASE NUMBER: 10243115. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 07/18/17*LJ*** UPDATED 08/30/17*LJ UPDATED 10/03/2017*JS *CN *JS

• 05/13/2022· EXTERIOR LIGHTING

  Use of the turn signal intermittently causes the headlights to turn off at night while in auto headlights mode switching to headlights on mode turns the lights back on.

• 05/10/2022· EXTERIOR LIGHTING

  I was driving at night on highway and tried to switch lanes. After I gave left signal and start changing lanes headlights turned off for several seconds. I almost panic and pushed the brake pedal. It was the Multifunction Switch which was going from Auto mode to Off.

• 05/10/2021· SERVICE BRAKES

  MAY ANTI-LOCK BRAKE LIGHT HAS BEEN COMMON FOR OVER A YEAR NOW. I TOOK IT TO THE DEALERSHIP BUT THEY CLAIM THAT HEY COULD NOT FIND IT. 6 MONTH LATER I FIND OUT IT'S A RECALL FOR MY CAR FOR THIS EXACT REASON. THEY CLAIM THEY WOULD START TO FIX THIS PROBLEM MAY 1ST ... UNFORTUNATELY IT'S MAY 10TH AND I STILL HAVE NOT RECEIVED ANYTHING ABOUT MY CAR OR GETTING IT FIX.