2016 Ford Fusion

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2022· ENGINE

  Two days ago on 12/29/22 I noticed white smoke coming from tailpipe. Later that day noticed the coolant level very low. Later on that day started the vehicle and it violently shuttered for about 5 or 6 seconds after starting. This same thing had happened to my daughter the day before. On 12/30/22 was at mechanics discussing catalytic converter issue due to an alarm and he noticed the smoke. I told him about the low coolant level and the violent starting. He said these motors (1.5l Ecoboost) are notorious for having a cracked cylinder wall and that I probably had that or a blown head gasket. He said he determined this due to the white exhaust smoke and smell and the coolant level being low and the violent startups. I came home and began online research. There are thousands of these claims on these motors as well as a lawsuit against Ford, which my vehicle falls into.

• 12/31/2020· ENGINE

  COOLANT IS ENTERING CYLINDERS - KNOWN ISSUE IN THE 1.5 ECOBOOST MOTORS AS THERE ARE RECALLS IN THE 2017 AND 2018 VEHICLES. FORD WILL NOT REBUILD MOTOR MUST BE REPLACED AT A COST OF $5K. VEHICLE IS 4 YEARS OLD AND JUST VER 100K MILES. NO EXCUSE FOR NEEDING A MOTOR AND ALSO FORD IS DOING NOTHING TO HELP THE CUSTOMER. SAFETY ISSUE IS MINE LOST POWER GOING UP A HILL AND STOPPED ME IN THE MIDDLE OF THE ROAD, THEN APPEARED FINE ONCE RESTARTED. NOW MISSES AND DOES NOT RUN HARDLY AT ALL.

• 12/31/2019· STEERING

  GOT IN MY CAR THIS MORNING AND STARTED IT AND GOT CODES LIKE CRAZY. ALSO POWER STEERING ISN'T WORKING FORD FUSION STEERING ASSIST FAULT SERVICE REQUIRED

• 12/30/2020· ENGINE

  THE CAR READS AS A 4TH CYLINDER MISFIRE BUT IT'S NOT. THE COIL HAS BEEN REPLACED TWICE AND THE SPARK PLUGS HAVE BEEN REPLACED TWICE ALSO. WENT BACK TO FORD AFTER SPENDING ALL THIS MONEY TO TELL ME THERE IS A LEAK GOING INTO MY ENGINE FORM MY COOLANT. NOW I HAVE TO GET A NEW WHOLE ENGINE AND I ONLY HAVE THE CAR FOR ABOUT 3-4 YEARS. THIS IS ABOUT A $5,000-$6,000 FIX. AFTER RESEARCHING, THIS SHOULD BE A RECALL DUE TO THE AMOUNT OF SIMILAR CASES THERE HAS BEEN. WHEN DRIVING, THE LIGHT WOULD COME ON AND OFF WHEN IT WANTS AND IT SOMETIMES WOULD BOLT FORWARD THIS IS DUE TO THE LEAK TO THE ENGINE. I'VE HAD TO HAD IT TOWED ONCE BECAUSE IT WAS STARTING TO GIVE UP. THIS IS WHEN I TOOK IT TO FORD TO MISDIAGNOSE ME THAT IT WAS THE SPARK PLUGS WHEN IT WAS NOT. THIS IS UNSAFE TO DRIVE AND AN OUTRAGEOUS PRICE TO PAY.

• 12/30/2019· POWER TRAIN

  GOT IN THE PARKED VEHICLE AND THE DISPLAY ON THE DASH SAID THE VEHICLE WAS IN NEUTRAL BUT SHIFTER WAS IN PARK AND WOULD NOT MOVE. THE TRANSMISSION LINKAGE BUSHING HAD FAILED AND THE CABLE WAS NO LONGER CONNECTED TO TRANSMISSION. THIS IS A KNOWN RECALL ISSUE FOR THIS MODEL. DEALERSHIP ADVISED THE RECALL DOES NOT APPLY TO MY VIN AND I AM RESPONSIBLE FOR REPAIRS.

• 12/30/2016· STEERING,ELECTRICAL SYSTEM

  WENT TO GO TO LUNCH TODAY AND CRANKED THE CAR UP AND IT STARTED AND NO LIGHTS CAME ON OR RADIO. STARTED TO BACK OUT AND THERE WAS NO STEERING. TURNED OFF THE CAR AND RESTARTED IT AND THE RADIO AND LIGHTS CAME ON BUT SERVICETRAC LIGHT STILL WAS ON DASH. CALLED FORD AND THEY SAID IT WAS A STEERING FAULT BUT TO STILL DRIVE IT AND BRING IT IN ON WEDNESDAY THAT IT WAS SAFE TO DRIVE. UM I AM NOT AN IDIOT BUT THAT DOES NOT SEEM SAFE TO DRIVE IF THE STEERING GOES OUT. LIGHT WENT OFF AFTER I LEFT WORK AND ALL IS WORKING FOR NOW.

• 12/29/2025· BACK OVER PREVENTION

  The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the road's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the rearview camera had previously displayed a distorted image. The message "Rear camera not available" was displayed. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000.

• 12/29/2025· UNKNOWN OR OTHER

  Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available

• 12/29/2023· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated with a message indicating that the engine was overheating. The vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was able to restart. The vehicle was towed to an unknown dealer, who informed the contact that the coolant reservoir was empty. The contact added coolant to the vehicle and drove to the residence. The vehicle was then taken to the local dealer, where it was diagnosed with coolant intrusion in the engine, causing the spark plugs to be corroded, and that cylinder #4 was misfiring. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall due to the plant where the vehicle was manufactured. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

• 12/29/2022· ENGINE

  Flex Plates in Ford Fusions with EcoBoost engines are continuously breaking. They have a recall issued for Ford Edge 2016 with the same engine as Ford Fusion 2016 but none for the Fire Fusion. Once these break you can lose power while driving which can be extremely dangerous if on a highway. There is clearly an issue with the flex plates used and a recall should be issued to fix these.

• 12/29/2021· ENGINE

  Coolant leak into cylinder 3 due to defective 2.0L Ecoboost engine. Requires complete engine replacement.

• 12/28/2022· ENGINE

  I took my 2016 Fusion in to have the timing belt changed after crossing the recommended 125,000 miles. I received a call from the head mechanic telling me that they had halted all work due to evidence of coolant leaking into the engine. He told me that this was a common defect/design flaw found in these cars that Ford has yet to issue a recall on. He then quoted me an exorbitant number for complete engine replacement. A number I cannot afford. Another Fusion was in their bay that day with exactly the same problem. They had already extracted the engine from it and showed me the area of the engine that was so poorly designed. I took photos, as it was the same engine in my vehicle. The channels for coolant to flow between cylinders in the block were made too large, thus causing the block walls to become compromised, allowing coolant to flow INTO the block, which will eventually seize the engine, which is terrible dangerous and costly. There were no signs that this was occurring with my engine (not lights, not driving issues that I am aware of as a layman). Missing coolant was likely refilled during my oil changes, and no one informed me that my coolant was always low. After looking up the problem online, I found a HUGE community of Ford owners (not just Fusion owners) who have or have had the same problem with the EcoBoost engine. Thousands. Perhaps millions. This MUST be remedied. There are outstanding lawsuits that have not yet been resolved, and I will likely be joining one of the Class Actions if something is not done soon.

• 12/28/2018· SERVICE BRAKES

  OUR BRAKE LIGHT CAME ON SPONTANEOUSLY FOR SEVERAL SECONDS WHILE CAR SAT IDLE WITH PARKING BRAKE OFF (MY SPOUSE WAS IN THE CAR AND SAW THIS HAPPEN). WE TURNED THE PARKING BRAKE ON AND OFF, BUT THE LIGHT REMAINED ON. IT WENT OFF AFTER ABOUT MINUTE BY ITSELF. WE TOOK THE CAR INTO THE DEALER SERVICE CENTER TO CHECK THAT ISSUE AND DO AN OIL CHANGE. THEY DID A "VEHICLE CHECK-UP" (WE HAVE THE PAPERWORK) AND SAID THERE WAS NO PROBLEM FOUND. THREE DAYS LATER THE BRAKES FAILED. I WAS DRIVING ON A SURFACE STREET, CROSSING STRAIGHT THROUGH AN INTERSECTION WITH A GREEN LIGHT AT AROUND 10MPH (I AM GUESSING), AND WENT TO SLOW THE CAR BECAUSE TRAFFIC HAD SLOWED. THE BRAKE PEDAL WENT SOFT TO THE FLOOR, YET THE BRAKES BARELY HAD ANY FORCE (I AM GUESSING 10% STOPPING POWER). THE BRAKE LIGHT CAME ON AND A BEEP SOUNDED. I WAS ABLE TO NAVIGATE SAFELY TO THE SIDE OF THE ROAD AND SLOW THE CAR TO A STOP. WE TOWED IT TO THE DEALER SERVICE CENTER. THEY, AGAIN, SAID THERE WAS NO PROBLEM. THEY INDICATED THAT IT COULD HAVE BEEN THE COLLISION MITIGATION SYSTEM WARNING I HEARD, DESPITE THE FACT I HAVE HAD THE CAR FOR THREE YEARS... I KNOW THE DIFFERENCE. FURTHERMORE, MY SPOUSE SAW THE BRAKE LIGHT COME ON EARLIER. MOST IMPORTANT IS THE FACT THAT THE BRAKES FAILED. WE ALSO CALLED FORD HEADQUARTERS AND INFORMED THEM OF THE ISSUE. WE WERE TOLD THEY INVESTIGATED THIS AT THE SERVICE CENTER, AND FOUND NO PROBLEM.

• 12/27/2023· ENGINE

  Driving on highway and car had serious misfire stalling the engine. No lights or warnings prior. Upon inspection number 1 cylinder has near zero compression.

• 12/27/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662) 843-2785) WAS CONTACTED FOR SEVERAL MONTHS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE MAKES A LOUD SOUND. PROBLEM WAS NOT FIXED.*JB

• 12/27/2016· STRUCTURE

  WAS FOLLOWING A FORD FUSION IN STOP AND GO TRAFFIC LAST NIGHT ON A RAINY FREEWAY. THE LED BRAKE LIGHTS ARE SO BRIGHT THAT WITH THEM ON I LOST MY DEPTH PERCEPTION TO THE REAR OF THE CAR. THEY ARE SO BRIGHT THEY ARE ALMOST BLINDING. MAYBE THERE SHOULD BE A BRIGHTNESS LIMIT?

• 12/26/2025· SERVICE BRAKES

  The vehicle is a 2016 Ford Fusion with 70,000 miles when this happened happened the first time. I pushed on the brakes and the pedal went to the floor. I had just enough braking power to stop the vehicle. The danger is obvious, I had no brakes but I was going slow on local roads. I had the vehicle towed to an independent repair shop where they diagnosed failure of the right rear brake caliper. They replaced the caliper, hoses and ceramic brake pads at a cost of about $600. All was good for about 1500 miles when the exact same thing happened, except now it was the driver's side caliper. Fortunately, once again, I was driving on local roads at low speeds and by holding the pedal totally against the floor, I was able to drive over the curb onto a lawn without hitting anyone. if I had been on an Interstate, I don't see how it wouldn't have resulted in a serious accident. I have no parts or pictures from the first failure, only the receipt for work done, but the car is in the same repair shop as I write this and I will have the failed parts and pictures when I pick up the vehicle on Monday, 12/29/25. Two brake caliper failures, with no warning, at 70,000 and 71,500 miles is a scary scenario. I have no confidence in the vehicle's safety and will be disposing it as soon as it's fixed. Your system won't allow me to put in two dates for the two failures but the first was on 01/24/25 at approximately 70,000 miles and the second was today 12/26/25 at approximately 71,500 miles. The vehicle is registered to me at the address listed on this form but I am a snowbird and the vehicle is in Naples Florida at my winter residence.

• 12/26/2023· ENGINE

  The contact owns a 2016 Ford Fusion. The contact stated while driving at 55 MPH, the accelerator pedal was depressed however, the vehicle failed to properly respond. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the spark plugs were replaced; however, the failure persisted. The vehicle was then taken to the dealer and the contact was informed that the engine was damaged due to coolant intrusion. The vehicle was repaired. The manufacturer was contacted and stated that due to the age and the mileage of the vehicle there would not be a reimbursement for the repair. The approximate failure mileage was 165,000.

• 12/25/2018· WHEELS

  LUG NUTS WONT COME OFF WITH WRENCH CAPS ARE OVER SIZE MUST USE HAMMER ON SOCKET ON ALL LUGS 19MM WONT WORK I USE A3/4 PLUG SOCKET WITH BALL PINN HAMMER BAD SINCE NEW CAR HAS 42000 MILES I ROTARE MY OWN TIRES I JOINED AAA CANT CHANGE ON ROAD WITH ALL MY TOOLS I WOULD LIKE A RECALL REPLACED WITH SOILD LUGS IN PLACE OFF THE CAPPED LUGS THANK YOU

• 12/24/2020· POWER TRAIN,ENGINE

  CAR HAS 60K MILES. LOSING COOLANT NO LEAK. DIDN'T START ONE DAY. FIRESTONE COULDN'T FIND THE PROBLEM. HAD MY CAR TOWED TO BAYTOWN FORD. AFTER A WEEK AND A $800 AUTHORIZATION TO OPEN THE ENGINE ONLY. NEXT DAY I WAS TOLD I NEED A NEW ENGINE. $6K. MY QUESTION WAS WHAT CAUSED THE ENGINE FAILURE, AND HOW CAN I BE SURE THE NEW ENGINE WONT HAVE THE SAME PROBLEM. MY OIL CHANGES ARE REGULAR. MOBIL 1 OIL AND FILTER. I WAS TOLD THE SLUDGE IN MY ENGINE WAS BECAUSE I HAD A AFTERMARKET OIL FILTER NOT A MOTORCRAFT FILTER. NOT IN WRITING. I KNEW BETTER AND AFTER SOME RESEARCH I FOUND A PLETHORA IF OTHER OWNERS HAS HAD THE EXACT SAME PROBLEM. MY CAR IS MY KEY TO PROVIDING FOR MY FAMILY AND I DONT HAVE $6K FOR A MANUFACTURER DEFECT. CAR HAS ALSO CUT OFF WHILE MY WIFE WAS DRIVING BUT CRANKED IMMEDIATELY.

• 12/23/2025· BACK OVER PREVENTION

  The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the rearview camera image failed to display properly, and a caution message was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system had become inoperable due to the failure, and the contact considered the infotainment system failure hazardous and unsafe while driving. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

• 12/23/2025· SERVICE BRAKES, HYDRAULIC,WHEELS

  The contact owns a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 25V695000 (Back Over Prevention). The contact stated that the dealer had sent a mobile mechanic to the contact's residence to complete the recall repair of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). During the day, the contact checked the residence ring camera and noticed that two mobile mechanics had stopped by the residence to work on the brakes. The contact stated that after a while, both mechanics left the residence and left the hood of the contact's vehicle lifted. The contact stated that the mechanic returned after a while and continued servicing the vehicle. The contact noticed that the mechanic had difficulty with the lug nuts on the wheels and had to fracture the lug nuts to remove the wheels. The contact noticed that the mechanic had reinstalled the fractured lug nuts back on both front wheels. The contact had not test-driven the vehicle. The manufacturer was not made aware of the issue.  The mileage was unknown.

• 12/23/2024· ELECTRICAL SYSTEM

  The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.

• 12/23/2024· ENGINE

  Unknown, but believe that is it coolant leak related as the vehicle has been losing coolant. We have been needing to fill with coolant. The fan was running occasionally. The vehicle has no power. This is dangerous because the vehicle could have shut off while driving. The vehicle has not yet been seen by the dealership but will been getting an appointment to do so. There were no warning lights or any other warnings.

• 12/23/2023· ENGINE

  Check engine light on. Engine coolant over temp Took vehicle to dealer, the verdict was; Removed all spark plugs & using bore scope detected coolant intrusion in cylinder 3. Needs long block assy.

• 12/22/2022· WHEELS

  I had a flat tire. When I went to get the lug nut wrench it was not there. Since this was the first time that I removed the spare tire and the lug nut wrench was not there it appears as though the car never came with one. I called AAA and they had to destroy the outer coating of the lug nut in order to remove it as it seemed to have swollen 1/2 size. I took the car to my service provider and he said that all of the lug nuts were the same and no wrench would fit them. I had to have all lug nuts replaced with ones the correct size and I had to buy a new Lug Wrench to make up for the one I never got. The total cost was $337.02 which I would like Ford to compensate me for.

• 12/22/2022· ENGINE,ENGINE AND ENGINE COOLING

  Received a mssg on the car panel that car temp was too high & this vehicle was in the shop for several weeks back in July for something related to the engine.

• 12/22/2019· STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  ALL OF A SUDDEN WHEN I WAS DRIVING THE POWER STEERING WENT OUT. THE TRACTION CONTROL ALSO WENT OFF AND WILL NOT COME BACK ON. I WAS ON THE HIGHWAY WHEN THIS HAPPENED AND IT WILL NOT COME BACK ON.

• 12/21/2021· ENGINE

  Common issue with 2.0 ecoboost engines, coolant is leaking into cylinders. Caused engine to over heat causing a possible fire issue. There were no signs other than engine started to run rough. Vehicle still runs but smokes out exhaust.

• 12/21/2021· ELECTRICAL SYSTEM,VISIBILITY

  The contact owns a 2016 Ford Fusion. The contact stated that the defroster, HVAC system, and front and rear passenger's side windows and doors were inoperable. The vehicle was taken to the dealer. The dealer replaced the main control; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for assistance. The failure mileage was approximately 99,800.

• 12/21/2020· ENGINE

  SEVERAL WEEKS AGO I WAS DRIVING MY CAR AND I NOTICED I DIDNT HAVE ANY HEAT AND MY COOLANT TEMP HIGH LIGHT CAME ON. SO WHEN I CHECKED THE COOLANT I DIDNT HAVE ANY AT ALL. NONE OF MY HOSES WERE LEAKING FROM ANYWHERE. I ADDED COOLANT TO IT AND DIDNT THINK NOTHING OF IT. TODAY ON MY WAY TO WORK THE SAME THING HAPPENED. MY COOLANT TEMP HIGH LIGHT CAME ON AND WHEN I PULLED OVER I DIDNT HAVE ANY COOLANT WHATSOEVER. THE COOLANT HAS GOT TO BE GOING SOMEWHERE IN THE ENGINE BECAUSE THERE IS NO SIGNS OF IT LEAKING FROM THE RADIATOR OR ANY OF ITS HOSES.

• 12/21/2019· ELECTRICAL SYSTEM

  DASH CODE APPEARED READING UNABLE TO COMMUNICATE WITH CLIMATE CONTROL IN TURN RENDERING ALL TOUCH SCREEN APPLICATIONS AND THE ABILITY TO CONTROL ANY AND ALL OF THE VEHICLES RIGHT SIDE TO FUNCTION. ( WINDOWS, DOORS, LOCKS, ETC.) THIS HAPPENED WHILE DRIVING ON CITY STREETS AND HIGHWAY

• 12/20/2024· STEERING

  The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel felt loosened. The contact stated that the steering wheel made it difficult to turn to the left or the right. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 142,178.

• 12/20/2022· UNKNOWN OR OTHER

  I've noticed that coolant is leaking from somewhere in the vehicle. There's no obvious drips. I went online to see if anyone else had this issue with the specific model car and it seems as if quite a few people have had this issue. And from what I saw most people said the coolant is leaking into their cylinders. It was actually suggested that I come to this site and make this issue known because a recall is in order if that is the case. Also the recall that was listed for this vehicle before this page was never addressed or fixed on my vehicle. I would like to know how to go about getting it done.

• 12/20/2019· ENGINEFire

  TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT THE ENGINE FRACTURED WHILE DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE FRONT END AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE, WHICH THEN CAUGHT FIRE AND EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.

• 12/20/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE, THE TRANSMISSION SHIFTER REMAINED LOCKED IN THE PARK POSITION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MALLOY FORD (2070 SEMINOLE DTRL, CHANCELLORSVILLE, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER PROVIDED CASE NUMBER: CAC 2521533. THE FAILURE MILEAGE WAS 53,000.

• 12/20/2019· ENGINE

  OUT OF NO WHERE 2.5 ENGINE BLOCK ISSUES NO ACCIDENTS MAINTENANCE STAYS UP TO DATE AT ALL TIMES DIDN'T HIT OR BUMP ANYTHING WHEN TO MY CAR ONE MORNING AND IT STARTED SOUNDING LIKE A DIESEL TRUCK WHEN IN IDLE OR PARK NOISE NOT AS LOUD WHEN N DRIVE

• 12/20/2018· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED INJURIES TO THE SHOULDER AND NECK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAITING TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 50,000.

• 12/19/2025· STEERING,UNKNOWN OR OTHER

  Transition light it pulls when put into gear and lost power when trying to accelerate when driving.

• 12/19/2022· UNKNOWN OR OTHER

  This past July my front passenger door would not latch, I was unable to close and secure the door. I called San Tan Ford, and they initially said this was a known problem with my make and model and that there was a recall on the door latches. When I went down to have the repair I was told that my particular car was not included in this recall, even though they agreed I had the exact door latch failure. I went ahead and had the door latches repaired at my own cost since I had no way to keep my door closed and locked. Would like to be reimbursed for this cost $828.63 and need to be sure that anyone else who has my make and model of car be aware of this being a problem for them as well. If you are not able to help, would appreciate being directed to someone who could. Thank you

• 12/19/2022· ELECTRICAL SYSTEM

  Temporarily Lost communication with the Climate System. When this error appears on the dash the following doesn’t work: AC and Heat are shut off completely. None of the controls on the bottom half of the center console panel work. This includes the heated seats, radio knobs, or any climate control button, rear defrost doesn’t work. The climate control quadrant, the lower right, on the touch screen doesn’t work. The outside temperature doesn’t work. The control buttons on the door don’t work, can’t adjust mirrors, seat recalls or control the windows. When there is no AC and can’t lower the windows, this is very bad in the summer can cause heat stroke. Bad in the winter can’t keep the windows free of ice. Happens very sporadically, even while driving it turns off. So far, the trouble shooting seems to indicate a wiring harness under the driver seat as the problem. Numerous owners have reported this problem. The dealers have not been able to resolve the issue. Even after paying 1000s of dollars.

• 12/19/2022· LATCHES/LOCKS/LINKAGES

  The contact owns a 2016 Ford Fusion. The contact stated that the driver's side front door latch was inoperable. The driver's side front door failed to close as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer was contacted and referred her to the NHTSA Hotline. The failure mileage was approximately 128,000.

• 12/19/2019· ENGINE

  ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. THIS HAS BEEN DIAGNOSED BY THE LOCAL FORD DEALER, THEY NO IT IS IN AN ISSUE AND CORRECTED THE PROBLEM IN THE 2017-PRESENT VERSIONS OF THE FUSION

• 12/19/2019· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. THE CONTACT STATED THAT THE DEFROSTER AND WINDOWS WERE INOPERABLE AND PROVIDED LOW VISIBILITY. IN ADDITION, THE CHECK ENGINE, SIDE IMPACT, AND ELECTRONIC MALFUNCTION WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO ROBERTS MOTORS, INC. (4350 N ALBY ST, ALTON, IL 62002, (855) 999-5497) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.

• 12/18/2024· ENGINE

  Car had to be towed to dealer due to engine failure. The car was diagnosed with coolant leaks into two cylinders, which could have caused a fire. The engine failure happened as I was driving the vehicle, putting my safety and the safety of others at risk. The problem has been confirmed by a Ford dealer. Error codes for misfire appeared right before. Vehicle was inspected shortly before malfunction and was told everything was great with the vehicle.

• 12/17/2025· BACK OVER PREVENTION

  The contact owns a 2016 Ford Fusion. The contact stated that upon shifting to reverse(R), the rearview camera displayed a black image, and a message advising to contact Ford Motor Company was displayed on the screen. The vehicle was taken to an independent mechanic, where it was determined that the camera needed to be replaced. The contact purchased the camera from Amazon, and the mechanic replaced the rearview camera; however, the failure recurred. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to the dealer, where the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.

• 12/17/2021· STEERING

  The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the power steering assist and traction control warning lights illuminated. The power steering assists then failed. The dealer was made aware of the failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The failure mileage was 38,898.

• 12/17/2021· POWER TRAIN

  The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving through a fast-food drive-thru, she shifted into PARK however, the gear shifted independently into neutral. The contact stated no warning light was illuminated. The contact stated that an employee from the fast-food restaurant assisted with pushing the vehicle into the parking lot. The vehicle was not drivable. The vehicle was towed to the local dealer while speaking on the phone. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V362000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

• 12/17/2018· STEERING,POWER TRAIN

  TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.

• 12/17/2016· ENGINE

  FRIDAY DECEMBER 16, 2016 - 2016 FORD FUSION HYBRID, 16,000 MILES - WHILE DRIVING AT 25 MPH ON A CITY STREET SUDDENLY THE "STOP VEHICLE NOW" WARNING DISPLAYED ON MY DASH. THE VEHICLE CAME TO A COMPLETE SLOW DOWN AND WAS IN LIMP MODE AND I WAS ABLE TO GET TO THE CURB AND STOP. I SHUT DOWN THE ENGINE BECAUSE THE MANUAL ONLY PROVIDED A VAGUE EXPLANATION (MAY BE DUE TO AN ELECTRICAL FAILURE,) AND WAITED, I THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE HOME NORMALLY. NOW I DON'T HAVE ANY IDEA IF IT WILL HAPPEN AGAIN OR WHAT IS CAUSING THE PROBLEM. DRIVING IT TO THE DEALER ON MONDAY.