2016 Ford Expedition EL

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2019· VEHICLE SPEED CONTROL,ENGINE

  TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING 50 MPH, THE WRENCH ICON ILLUMINATED AND THE VEHICLE BEGAN TO STALL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART IT AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO GATOR FORD (11780 TAMPA GATEWAY BLVD, SEFFNER, FL 33584) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,200. THE VIN WAS UNKNOWN.

• 12/29/2021· ELECTRICAL SYSTEM

  Navigation system fails, does not route correctly. Fear for getting lost or not making appointments. Phone conversations via blue tooth on connected phones to auto will break up or drop preventing emergency calls.

• 12/26/2015· AIR BAGS,SERVICE BRAKES,ENGINECrash

  MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A RESULT OF THE FORWARD AND REVERSE COLLISIONS. THE BRAKES WERE ABSOLUTELY USELESS AND COULD NOT BEGIN TO OVERPOWER THE INDIVIDUAL ENGINE FULL POWER SURGES. THE AIR BAGS NEVER DEPLOYED DESPITE THE FRONTAL IMPACT EXCEEDING 15 MPH. THE FULL THROTTLE ENGINE SURGE DURATIONS APPROXIMATED 6 SECONDS EACH; AND, THE TEMPORARY RETURNS TO IDLE LASTED 2-4 SECONDS. MY WIFE IS QUITE INJURED; BUT, COULD EASILY HAVE BEEN KILLED. I WAS PLANNING A HEAD-ON LARGE OAK TREE RAMMING TO STOP THE VEHICLE ONCE-AND-FOR-ALL. OTHER PEOPLE AND FORD NEED TO BE ADVISED OF THIS POTENTIAL DEATH TRAP SITUATION. PLEASE HELP.

• 12/18/2024· FUEL/PROPULSION SYSTEM

  while driving on the highway my vehicle shut down and service lamp came on and while drifting tried to put transmission in neutral and restart but had to come to complete stop to restart engine in park. I was in third lane and had no warning before shut down and could not get to the shoulder. (almost got hit trying). I reported to the dealer and they said there was no fault codes stored. I was driving to work on a 4 lane street a week later and again it shut down without previous warning again and had to crash up onto the curb to get off street to again restart in park. dealer said again no codes and could not get it to duplicate problem after driving. It happened two more times so i looked into it myself and i read online that the Throttle body is the likely issue. i returned and paid to have the throttle body replaced. they said would not guarantee the issue would be resolved. it has been months and have had no issues since i had it replaced. They charged me $563.31 not including tax. I can not believe that you have to put a vehicle in park when it stalls to begin with but i also can not believe this issue was never recalled since it is a major safety issue and see lots of people and complained of the same issue.

• 12/18/2023· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY

  The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.

• 12/16/2020· EQUIPMENT

  TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE INFOTAINMENT SCREEN WAS FAULTY FOR GPS NAVIGATION, VOICE COMMAND AND TEMPERATURE CONTROL FOR THE REAR OF THE VEHICLE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.*DT CONSUMER STATED APIM MODULE WAS FAULTY.*JB

• 12/02/2020· EQUIPMENTFire

  STARTED THE CAR TO GET HEATER GOING AND WARMED UP AND STARTED BUCKLING MY KIDS UP IN THEIR CAR SEATS. THAT'S WHEN I STARTED TO SMELL AN ELECTRICAL BURNING SMELL COMING THROUGH THE VENTS. I TURNED THE HEATER OFF AND THE SMELL GOT STRONGER. I TURNED THE HEATER BACK ON AND SMELLED IT EVEN WORSE. I IMMEDIATELY SWITCHED IT TO AC INSTEAD OF HEAT AND THEN I STARTED TO NOTICE SMOKE COMING THROUGH THE AIR VENTS. I IMMEDIATELY TURNED THE CAR OFF. THE SMOKE CONTINUED TO BELLO OUT OF THE AIR VENTS. AS SOON AND THE INTERIOR LIGHTS TURNED OFF I NOTICED A GLOW UNDER THE PASSENGER DASH DOWN BY THE CORNER OF THE FLOORBOARD. WHEN I WENT AROUND TO LOOK TO SEE WHAT WAS GLOWING I NOTICED THERE WAS A FIRE DOWN IN THAT CORNER AND IT WAS ALREADY BIG ENOUGH THAT I COULDN'T BLOW IT OUT NO MATTER HOW HARD I BLEW. I AM THANKFUL THAT I KEEP A FIRE EXTINGUISHER IN MY GARAGE AND WAS ABLE TO QUICKLY PUT IT OUT. I NORMALLY STRAP MY KIDS IN AND TURN ON A MOVIE FOR THEM WHILE I GO BACK IN THE HOUSE AND SPEND AROUND 3 TO 5 MINUTES GETTING THE KIDS WATERS, MAKING SURE THE DIAPER BAG IS STOCKED, AND BASIC STUFF LIKE THAT. HAD THAT FIRE STARTED AFTER I WALKED BACK IN THE HOUSE I AM SURE THAT I WOULD HAVE LOST MY KIDS IN A BLAZE, STRAPPED IN TO CAR SEATS, THAT DAY. IT WAS THANKSGIVING EVE. I FOUND OUT THAT THE BLOWER FAN FOR THE VENTS IS WHAT SPARKED UP AND CAUGHT FIRE. THERE ARE NO RECALLS BY FORD FOR THIS AND I HAVE FOUND OUT THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. THIS IS AN ENORMOUS SAFETY HAZARD AND I AM SHOCKED THAT IT HAS GONE IGNORED BY FORD. DOES AN ACTUAL DEATH NEED TO TAKE PLACE BEFORE THEY SET IT RIGHT? BECAUSE I DID JUST BUY IT; THE DEALERSHIP REPLACED THE FAN. BUT THE FLOORBOARD IN THAT CORNER IS ALL BURNT UP AND AM NOW QUESTIONING WHAT MORE SERIOUS DAMAGE IS IN THAT DASH THAT I CAN'T SEE. LIKE THE AIRBAG OR OTHER ELECTRONIC WIRING THAT MAY NOW BE AT RISK.*DT*JB

• 12/02/2016· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  ON 11-30-2016 WITH CLEAR WEATHER AT ABOUT 3 PM TRAVELING AT TRAFFIC SPEED OF 70 MPH ON I610 SOUTH LOOP EAST HARRIS COUNTY TX (CITY OF HOUSTON) IN THE 3RD LANE RIGHT FROM THE RIGHT SIDE SHOULDER OF 4 LANES, A "WRENCH" ICON COME ON THE DISPLAY AND SAID TO CONTACT THE DEALER. IMMEDIATELY AT THE SAME TIME THE EXPEDITION LOST ALL ACCELERATOR POWER. THE PEDAL WENT LIMP. A HAZARDOUS, PERILOUS DRIFT ACROSS THE ONCOMING 2 RIGHT LANES TO THE SHOULDER WAS TERRIFYING . BY THE GRACE OF GOD WE MADE IT TO THE SHOULDER WITHOUT BEING HIT AND/OR CAUSING A MULTI CAR WRECK AND PROBABLE FATALITIES. THE CAR MOTOR CONTINUED RUNNING, BUT THERE WAS NO ACCELERATION, NO POWER TO MOVE THE CAR. THE CAR WAS TOWED TO THE FORD DEALER WHERE THE THROTTLE BODY IDENTIFIED AS THE FAILURE AND WAS REPLACED. THE ORIGINAL PART THROTTLE BODY REPLACED WAS PART # BL3Z*9E9268A. THE NEW THROTTLE BODY IS PART # BL3Z*9E926*B. I HAVE HAD THIS FORD EXPEDITION FOR 11 MONTHS. I LEARNED MANY THROTTLE BODY PARTS ON FORD EXPLORERS HAVE BEEN REPLACED BY SEARCHING THE INTERNET FOR INFORMATION. THERE WAS NO LISTINGS OF 2016 EXPEDITIONS HAVING THIS LIFE THREATENING FAILURE. I DO HOPE AND PRAY THAT NO ONE IS HURT OR KILLED BEFORE THIS SITUATION IS CORRECTED. *TR

• 11/29/2023· POWER TRAIN

  The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway and the vehicle was restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 109,000.

• 11/29/2018· POWER TRAIN,VEHICLE SPEED CONTROL

  THIS ISSUE BEGAN ABOUT A MONTH AGO ON MY COMMUTE HOME FROM WORK, ALL ENGINE POWER WAS LOST AS I CAME OFF THE FREEWAY, THE COMPUTER ALERTED WITH A WRENCH ICON. I PULLED OVER AND SHUT THE CAR OFF, THEN AFTER A MINUTE RESTARTED. IT STARTED OK, I THEN USED AN ODB ADAPTER TO READ THE CODES, AND FOUND A SOFT (NOT PERMANENT) CODE P2112 (THROTTLE BODY STUCK CLOSED). I IMMEDIATELY CALL THE FORD DEALERSHIP TO HAVE THEM LOOK AT IT. WHEN THEY GOT THE CAR, THE CODE WAS NO LONGER IN THE COMPUTER. THEY RAN A DIAGNOSTIC, DECLARED THAT THEY DID NOT FIND ANYTHING, CHARGED ME $200, AND SENT ME HOME. SECOND OCCURRENCE WAS ABOUT 10 DAYS AGO, AGAIN DRIVING HOME FROM WORK, THEN WHILE COMING UP TO A TRAFFIC LIGHT THE SAME FAILURE HAPPENED AGAIN. AFTER RESTARTING, AND DRIVING HOME, I BEGAN RESEARCHING THE PROBLEM. TODAY, WHILE RETURNING HOME IN THE RAIN DURING A 5 MILE DRIVE IT FAILED 5 TIMES, EACH TIME I HAD TO PULL OVER, SHUT IT DOWN THEN RESTART. NOW I HAVE A PERMANENT CODE STORED IN THE COMPUTER (P2112) AND AN APPOINTMENT WITH THE DEALERSHIP TO FIX IT. I AM FAIRLY CERTAIN THAT THE THROTTLE BODY WILL BE REPLACED BY THE DEALERSHIP, BUT I AM OUT OF WARRANTY NOW, AND THEY WILL INDEED CHARGE ME. I HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS ISSUE, AND BELIEVE FORD SHOULD PROVIDE AN UPDATED PART THAT WILL RESOLVE THIS ISSUE. I SUSPECT THAT THIS WILL IN TIME CAUSE AN ACCIDENT, PERHAPS EVEN INJURY FOR SOMEONE. THIS IS DUE TO AUTO MANUFACTURERS REMOVING THE RATHER SIMPLE MECHANICAL LINKAGE FROM PEDAL TO THROTTLE AND TURNING THIS OVER TO A COMPUTER. TO BE SURE, IT IS THE COMPUTER THAT IS CREATING THE DANGEROUS CIRCUMSTANCES BY DISENGAGING ALL THROTTLE CONTROL WHEN THE THROTTLE BODY IS STICKING, FORCING THE DRIVER TO THE SIDE OF THE ROAD (ASSUMING THERE IS A SAFE PLACE TO PULL OVER).

• 11/29/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE THROTTLE BODY WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

• 11/27/2017· UNKNOWN OR OTHER

  THE SUNROOF EXPLODED WHILE PARKED. THE VISOR WAS CLOSED SO GLASS DID NOT ENTER THE CAR. THE CAR WAS PURCHASED NEW, AND HAS 15,000 MILES ON IT. THE SUNROOF GLASS HAD EXPANDED OUTWARDS, AS SEEN IN THE PICTURE, AND DID NOT HAVE ANY CRACKS DUE TO IMPACTS PRIOR TO THE GLASS FAILURE.

• 11/23/2021· UNKNOWN OR OTHER

  driving at constant speed the automobile has entered Limp Mode at which time power to the drive train is loss and it losses speed rapidly. This is the third time it has happened over a 4-5 month period.

• 11/19/2024· ENGINE

  The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The contact stated that the failure recurred while driving from a complete stop and while coming to a stop. The contact also stated that the vehicle was experiencing rough idling. Additionally, the contact stated while driving at approximately 35 MPH, the vehicle inadvertently stalled. The check engine warning light was illuminated. The vehicle was taken to P&B Auto Repair Shop, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 128,000.

• 11/19/2019· SERVICE BRAKES

  BRAKING ABILITY WENT TO 0% WHILE DRIVING; ACCOMPANIED BY A "BRAKE FLUID IS LOW" DASHBOARD INDICATOR LIGHT (DASHBOARD LAMP BECAME LIT AFTER BRAKING APPLIED ). WHEN BRAKES WERE APPLIED THERE WAS 0% AVAILABLE TO SLOW/STOP THE VEHICLE (IN HEAVY TRAFFIC). DRIVER WAS ABLE TO AVOID A CROWDED INTERSECTION AND A RED LIGHT TO MY VEHICLE TRAFFIC DIRECTION (RED LIGHT TO ME) BY APPLYING THE PARKING BRAKE AND A SURVIVABLE DISTANCE BETWEEN ME AND THE TRAFFIC IN MY 4 (TRAVELING IN AN EASTERLY DIRECTION) LANES. UPON TURNING ONTO A RESIDENTIAL STREET NEAR MY HOME, I WAS ABLE TO CREEP (<5MPH) HOME. I ADDED DOT 4 BRAKE FLUID (FROM A NEWLY OPENED BOTTLE) AND FILLED THE MASTER CYLINDER TO JUST BELOW THE "MAX" LINE ON THE RESERVOIR. IN THE MORNING YOU COULDN'T GAUGE MY SHOCK, WHEN TO MY SURPRISE THE MASTER CYLINDER WAS COMPLETELY EMPTY AND DEVOID OF ANY BRAKE FLUID. NOT ONLY THAT! BUT THERE WAS NO EVIDENCE OF LEAKAGE ON THE GROUND. I HAVE A PAINTED DRIVEWAY AND THERE WAS NO FORENSIC EVIDENCE OF ANY KIND OF VEHICLE FLUID LEAKS. I WAS AGHAST! I HAVE SEVERAL OF MY NEIGHBORS COME OVER AS THEY SAW ME ATTENDING TO MY VEHICLE. WE ALL HAD FLASHLIGHTS AND WERE SCOURING THE VEHICLE LOOKING FOR ANY EVIDENCE OF BRAKE FLUID. THERE SIMPLY WAS NONE! I HAD MY VEHICLE TOWED TO MY FORD DEALER AND AWAITED A DIAGNOSIS. TURNS OUT IT WAS A FAULTY MASTER CYLINDER IN COMBINATION WITH A BRAKE BOOSTER THAT DRINKS BRAKE FLUID WHEN IT CAN GET IT. TOGETHER THEY ARE A POTENTIALLY LETHAL COMBINATION NOT TO MENTION A COSTLY PAIR TO REPAIR. IF THERE EVER WAS A REASON FOR A RECALL IT WOULD BE TO REMEDY THIS LIABILITY WAITING TO HAPPEN ONTO FORD MOTOR COMPANY. I SIMPLY CANNOT FATHOM WHY NO ACTION HAS BEEN TAKEN AND HENCE THE REASON I AM COMPLAINING. I SEEK TO GET SOME SATISFACTION FROM FOMOCO ON THIS ISSUE BEFORE SOMEONE OF THEIR TRUSTING, BUYING PUBLIC BECOMES A TRAGEDY OF THIS SIMPLE FIX. IT IS UNCONSCIONABLE! ACT NOW!

• 11/13/2019· AIR BAGS,SEAT BELTSCrash

  TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE THE CONTACT'S WIFE WAS STOPPED AT A STOP SIGN, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. ONE OF THE PASSENGERS SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED OR TOWED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT INDICATOR AND CHIME DID NOT FUNCTION WHEN THE SEAT BELT WAS NOT UTILIZED. THE VEHICLE WAS TAKEN TO MTN. VIEW FORD LINCOLN (423-458-6182, LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408) WHERE THE SERVICE MANAGER STATED THAT THE VEHICLE MODEL WAS NOT EQUIPPED WITH A SEAT BELT INDICATOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE TRANSFER CASE AND REAR AXLE WERE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

• 11/05/2018· EQUIPMENT

  THE VEHICLE BLOWER SPEED CONTROLLER DOESN'T MATCH SETTING ON THE CLEMENT CONTROL. THE BLOWER WILL BLOW AT FULL SPEED OR NOT AT ALL. THIS HAPPENS NOT MATTER THE DISPOSITION TO THE VEHICLE. I TOOK THIS IN WHILE UNDER WARRANTY, NOTHING WAS FOUND. SECOND TIME OUT OF WARRANTY, STATED IT WAS A SOFTWARE UPDATE THAT WAS NEEDED. THIRD TIME THEY FOUND THE ISSUE WITH THE SPEED CONTROL AND THE WIRE HARNESS HAD MELTED (POTENTIAL FIRE ISSUES). NOW THAT THE ISSUE WAS FOUND, PALM COAST FORD REFUSES TO FIX IT UNDER WARRANTY. ON SEARCHING MOST COMMON ISSUES WITH THE FORD EXPEDITION I HAVE FOUND THAT THE BLOWER SPEED CONTROL IS AN ISSUE FOR MANY PEOPLE. FROM PERSONAL FINDING, IT IS A FIRE HAZARD, WHICH MAKES IT A SAFETY HAZARD. I HAD MENTIONED IT TO THE DEALERSHIP SINCE I BOUGHT THE VEHICLE. WHEN IT GOT MORE COMMON OF AN ISSUE AND MORE ANNOYING, I TOOK IT IN WHILE STILL UNDER WARRANTY TO HAVE IT DOCUMENTED.

• 11/03/2018· SERVICE BRAKES

  BRAKE FLUID WARNING LIGHT CAME ON WHILE TAKING DAUGHTER TO SCHOOL, STOPPED AT GAS STATION TO CHECK. WAS ALMOST COMPLETELY EMPTY. NO VISIBLE SIGN OF LEAKS IN ENGINE COMPARTMENT, UNDER VEHICLE OR ON WHEELS/TIRES. REFILLED. WARNING LIGHT CAME ON MILE LATER. STOPPED AT ANOTHER GAS STATION, ALMOST COMPLETELY EMPTY AGAIN. BOUGHT MORE FLUID, REFILLED AND ATTEMPTED TO DRIVE HOME. ABOUT A MILE LATER WARNING LIGHT APPEARED AGAIN. ONCE HOME, BRAKE FLUID LEVEL WAS EMPTY AGAIN. LOOKED ON-LINE AND NOTICED THERE WAS A RECALL ON 2015 F-150 TRUCKS FOR THE EXACT SAME ISSUE (MASTER CYLINDER FAILURE, LEAKING FLUID TO BRAKE BOOSTER). REFILLED THEN ATTEMPTED TO DRIVE TO DEALERSHIP. STOPPED ONCE TO REFILL AFTER WARNING LIGHT CAME ON AGAIN. GOT TO DEALERSHIP AND AS PULLING INTO SERVICE BAY BRAKE PEDAL HAD NO PRESSURE, WENT TO FLOOR AND VEHICLE WOULD NOT STOP. LUCKILY, WAS JUST ROLLING SLOW AND WAS ABLE TO BUT VEHICLE IN PARK TO STOP. VERY DANGEROUS IF THIS HAD OCCURRED ON STREET! FORD DEALERSHIP CONFIRMED SUSPICION, MASTER CYLINDER LEAKING IN BRAKE BOOSTER. SAME ISSUE AS 2015 F150 RECALL, BUT THERE IS NO RECALL FOR 2016 FORD EXPEDITIONS EVEN THOUGH THEY USE THE SAME DRIVETRAIN? VEHICLE OUT OF WARRANTY SO HAD TO PAY OUT OF POCKET.

• 11/02/2021· SERVICE BRAKES

  Low brake fluid light comes on then brake pedal go's to the floor. Brake fluid level checks low. After refilling brake fluid it doe's the same thing. Find no sign of any brake fluid leak.

• 10/31/2024· FUEL SYSTEM, GASOLINE

  The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.

• 10/30/2021· WHEELS

  During normal dealer service interval, I was advised by car dealer that lug nuts were in need of replacement. As vehicle is less than 5 years old and has under 60k miles, I said that seemed abnormal. Service agent advised they “see it all the time.” As this seems like a safety issue, I inquired if there was a recall or service bulletin. Advised, there was none. Work was completed. I contacted Ford Motor Company and asked about issue and reimbursement. They told me it was a known issue and that no recall existed and therefore they would NOT reimburse. They told me their current position is that lug nuts are a “wear and tear item” like tires. I told them never in my life of driving (over 4 decades and in excess of million miles) have I ever been advised that lug nuts need replacing.

• 10/28/2024· STEERING

  The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

• 10/27/2022· ELECTRICAL SYSTEM

  The vehicle's blue-tooth connectivity malfunctions. Connectivity drops or occasionally does not list any connected/paired devices. Dealership ran a diagnostic and suggested replacing the APIM unit.

• 10/23/2020· ENGINE

  TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

• 10/22/2020· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 30 MPH, THE BRAKES BECAME SPONGY WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER DRIVING AN ADDITIONAL FOUR MILES, AND ATTEMPTING TO PULL INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR. AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES, THE VEHICLE STOPPED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. ROADSIDE ASSISTANCE ARRIVED AND THE TOW TRUCK DRIVER STATED THAT THERE WAS NO BRAKE FLUID INSIDE THE BRAKE MASTER CYLINDER. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, VAN NUYS, CA 91343, (818) 787-3800) AND THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 37,222.

• 10/16/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.

• 10/16/2020· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  WHILE DRIVING THE VEHICLE AT APPROX 35 MPH ON A CITY STREET. THE BRAKES WERE LIGHTLY APPLIED UPON APPROACHING A TRAFFIC LIGHT. THE PEDAL, WITHOUT ANY WARNING, WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE AND THEN THE BRAKE WARNING LIGHT CAME ON. PUMPING THE BRAKES ALLOWED THE VEHICLE TO SLOWLY DECELERATE BUT, PEDAL TRAVEL CONSISTENTLY WENT FULL THROW. A VISUAL INSPECTION SHOWED AN EMPTY FLUID RESERVOIR AND NO INDICATION OF AN EXTERNAL LEAK. THE BREAK DOWN SHOWS THE MASTER CYLINDER FAILED AND WAS DIVERTING THE BRAKE FLUID INTO THE BOOST ASSEMBLY. THE VEHICLE HAS 56,511 MILES ON IT.

• 10/13/2023· AIR BAGS

  The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 30 MPH, he became aware that the air bag warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the clockspring needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had received a recall letter for his 2016 Ford F-250 for NHTSA Campaign Number: 22V337000 (Air Bags). The independent mechanic advised the contact that the 2016 Ford Expedition used the same clockspring as the 2016 Ford F-250. The failure mileage was approximately 127,000.

• 10/13/2016· VISIBILITY/WIPER

  WINDSHIELD SEAL FLIES OUT AT 55MPH OR GREATER. CAR BRAND NEW. DEALERS (ASHEVILLE FORD NC) DO NOT KNOW PROPER REPAIR AND DISMISSIVE OF DANGER AND CUSTOMER. THE DEALER FALSELY MARKS PAPERS AS WARRANTEE REPAIR WHEN A CALL TO FOR SAYS THAT VIN NUMBERED CAR HAD NO REPORT OF WARRANTEE REPAIR. FRAUDULENT REPORTING. FURTHER REPAIRS DON'T WORK. ONE FORD DEALER, CORRECTLY, SAID WINDSHIELD AND SEAL MUST BE REPLACED AS A UNIT. DEALERS IGNOR.

• 10/12/2022· ENGINEFire

  The contact owned a 2016 Ford Expedition. The contact stated while driving at 20 MPH and the air conditioner stopped functioning. The contact heard a popping sound coming from the vehicle, the contact pulled over on the side of the road and noticed smoke was coming from under the glove department of the front passenger side. The contact proceed to check under the hood and did not see any smoking coming from under the hood. After closing the hood, the contact noticed flames coming from under the glove department on the passenger side, the contact attempted to pull the carpet to stop the flames but it was too late the vehicle was already in flames. The fire department was able to extinguish the fire, the fire department determined that the fire was caused by the air condition blower on the passenger side. A police report was filed. There were no injuries reported. The vehicle was towed, and it was deemed a total lost by the insurance company. The manufacturer was contacted, and they stated that they would contact the contact back. The failure mileage was 120,000.

• 10/11/2021· ENGINE,FUEL/PROPULSION SYSTEM

  75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.

• 10/10/2022· UNKNOWN OR OTHER

  while operating vehicle on busy interstate bridge going uphill, engine seemed to lose power, check engine light came on along with another warning to read my owners' manual. Throttle response quit working. I was able to get to shoulder and shut off vehicle. Upon restart, vehicle ran normally for a few miles before same happened again. This occurred several more times while I nursed it home on surface streets. Independent repair shop ran code as 'Throttle body".

• 10/09/2023· FUEL/PROPULSION SYSTEM

  While driving on the freeway our 2016 Ford Expedition's engine went into "Limp Mode" causing total loss of power. We barely were able to move into the slow lane and place hazard lights on while cars ran up on us slamming on their brakes to avoid a collison with our disabled vehicle. There was less than three feet of shoulder against a concrete barrier for us to stop. The dash showed a large yellow wrench and engine was running extremely rough. After turning engine off and back on we accelerated into on coming traffic to find the nearest exit hoping that the engine would keep running. We were very lucky to not have been killed. When we returned home my son pulled the code "P2112" which is "Throttle Actuator Control System - Stuck Closed". There is a Technical Service Bullentin #TSB 16-0139 that was put out by Ford for their techs to diagnose and repair the issue. So they are aware this is an ongoing safety issue. NHTSA is aware this is an ongoing safety issue.The dealer wants $590 labor plus $258 for the Throttle Body to replace and diagnose the code we have already pulled and supplied them with the TSB bulletin. I wonder how many accidents and/or lives will it cost for the NHTSA and/or Ford to step up and recall these unsafe throttle bodies that are obviously defective.

• 10/08/2020· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING ON A CITY STREET, MY BRAKE PEDAL LOST RESISTANCE AND WENT TO THE FLOOR. I DISCOVERED THAT THE BRAKE FLUID RESERVOIR WAS EMPTY. I WAS ABLE TO GET THE VEHICLE TO A LOCAL DEALERSHIP BECAUSE THE BACK BRAKES WERE FUNCTIONING. I DISCOVERED THAT THIS WAS A COMMON OCCURRENCE FOR THE 2016 FORD F150 (THAT HAS BEEN RECALLED BECAUSE OF THE MASTER BRAKE CYLINDER) AND WAS BECOMING A COMMON OCCURRENCE THE 2016 FORD EXPEDITION. IT SEEMS THAT BOTH MODEL SHARE THE SAME PART. THE LOCAL FORD DEALER DIAGNOSED THE PROBLEM AND REPLACED THE MASTER BRAKE CYLINDER AND BOOSTER ASSEMBLIES. THE REPAIR WAS DELAYED ABOUT A WEEK BECAUSE THE "RECALLED" MASTER BRAKE CYLINDER MODEL WAS ORDERED IN ERROR AND THE NEW MODEL WOULD TAKE A FEW DAYS TO GET IN. I FOUND THAT TO BE A STRANGE COMMENT WHEN THERE IS NOT INFORMATION RELATED TO A RECALL FOR THE 2016 FORD EXPEDITION.

• 10/07/2021· UNKNOWN OR OTHER

  Rear camera is intermittently non-operative. Only works approximately 20% of the time. Due to the size & shape of this vehicle, this makes backing up dangerous for persons and property that are difficult to see when backing.

• 10/05/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known

• 10/04/2020· POWER TRAIN

  WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE VEHICLE SUDDENLY LOST ALL POWER AND A "WRENCH" INDICATOR APPEARED. WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD. WRENCH LIGHT INDICATES A POWER TRAIN ISSUE. THE VEHICLE WAS TURNED OFF WHILE CONTACTING HELP. TURNED THE VEHICLE BACK ON AND WRENCH INDICATOR GONE. WAS ABLE TO DRIVE WITHOUT FURTHER INCIDENT. UPON SEARCHING THE PROBLEM APPARENTLY THIS HAS OCCURRED TO NUMEROUS FORD EXPEDITION OWNERS. VERY DANGEROUS AS THERE IS NO WARNING AND CAN HAPPEN AT ANYTIME.

• 10/03/2018· POWER TRAIN

  2016 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE ACCELERATOR. *AS *TR

• 10/02/2023· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.

• 09/29/2022· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Ford Expedition. The contact received a second recall notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) advising the contact to contact the dealer for recall repair; however, the dealer informed the contact that they would not complete the recall repair unless the recalled part had failed. The manufacturer was notified of the issue and followed up with the dealer. The manufacturer later informed the contact that the dealer informed them that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/28/2016· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD EXPLOSION SUDDENLY OCCURRED INSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVER SIDE THIRD ROW WINDOW HAD EXPLODED AND SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE WINDOW WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,096.

• 09/26/2016· STEERING

  WHILE IN MOTION THE TRUCK DIVES TO THE RIGHT. THIS IS NOT CONSTANT BUT THE VEH SEEMS TO HAVE ITS OWN MIND AS TO WHEN IT DIVES OFF THE HWY. THIS HAPPENS FROM THE LEFT, CENTER AND RIGHT LANES. SPEEDS DO NOT MATTER, LOW OR HIGH. 4 VISITS TO A FORD DEALER AND A COMPLAINT BUT THE MATTER IS NOT BEING SOLVED. THIS IS UNSAFE TO DRIVE

• 09/24/2018· POWER TRAIN,ENGINE

  8/31/18: TRAVELING 55 MPH AND SUDDENLY LOST ALL PEDAL POWER ON I-40, ONLY ABLE TO COAST TO SHOULDER. WE WAITED 3 HOURS ON THE SIDE OF THE ROAD FOR A TOW TRUCK WHILE TRAFFIC WHIZZED BY DANGEROUSLY CLOSE TO OUR VEHICLE. VEHICLE TOWED TO FLAGSTAFF, AZ NEAREST CITY, HOWEVER IT WAS FRIDAY AFTER HOURS AND THE DEALERSHIP WAS CLOSED UNTIL TUESDAY MORNING DUE TO THE LABOR DAY HOLIDAY. WE WERE STRANDED IN FLAGSTAFF UNTIL 9/4/18, UNABLE TO GET AUTHORIZATION FOR A RENTAL CAR UNTIL IT WAS DETERMINED IF IT WAS COVERED BY A WARRANTY. ULTIMATELY, THEY REPLACED THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME VEHICLE ON THE INTERNET. WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AND RECALLED IF NECESSARY. PLEASE SEE LETTER BELOW

• 09/23/2022· POWER TRAIN

  The vehicle is regularly surging then shifting gears with a loud "Thunk" from the transmission. It has made few scary decelerations that shook all of us in the vehicle. The speedometer will jump then drop and bounce back and forth then go to zero. The information on the left panel that shows MPG goes blank. There seems to be an existing issue that is similar with F-150s but the Ford dealer says it is the same thing from a transmission harness/sensor but not a real issue with the expedition. The airbag light comes on and the check engine light comes on. The check engine light goes away after about 24 hours. It happened 4 times yesterday and 3 times this morning. I can pull over and turn it off and then turn it on again to reboot and it will function until the next failure. I believe this has negatively impacted my transmission. It seems to be worse when it is raining, foggy, or high humidity.

• 09/21/2023· ENGINE,FUEL/PROPULSION SYSTEM

  The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".

• 09/20/2022· ENGINE

  2016 Ford Expedition with 55k miles. Engine blown, hole in side of block. Mechanic has said Ford is backordered 6 months for engines, with 400 in backorder in my region alone. Clearly there is an engine flaw and this engine needs to be recalled.

• 09/15/2023· ELECTRICAL SYSTEM,VISIBILITY

  The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.

• 09/13/2023· ELECTRICAL SYSTEM

  This is in reference to Safety Recall 22S56. The recall talks about the possibility of the vehicle catching fire. I received the recall over a year ago and have contacted the dealer several times and they keep saying that a replacement part is on backorder and there's no timeline for when it'll be available. Meanwhile, I feel like my vehicle could potentially catch fire at any time. Are they allowed an unlimited amount of time to resolve the issue? I'm wondering if there's any recourse for me to get it fixed. Also, what if the vehicle catches fire before they get around to fixing it? Are they responsible for replacing the vehicle?

• 09/08/2022· SEAT BELTS

  When using the power folding third row option appropriately, the seat got stuck on something and snapped off two of the rear seat female seatbelt connectors. This is a huge safety concern, knowing that these connectors can snap off, when we use them to secure our children.

• 09/05/2020· EQUIPMENTFire

  WE DETECTED A BURNT RUBBER SMELL WHILE DRIVING ON A SURFACE STREET (WITH A/C ON). THE A/C SUDDENLY QUIT. WE PULLED OVER TO TURN SUV OFF AND BACK ON AGAIN HOPING A/C WOULD RETURN. A/C DID NOT RETURN, SMOKE BEGAN BILLOWING OUT OF A/C VENTS. STOPPED AT A GAS STATION AND TURNED OFF SUV. THE SMOKE FROM THE VENTS GOT THICKER AND LARGE FLAMES BEGAN COMING OUT UNDERNEATH THE DASH. HUSBAND RAN IN TO GAS STATION AND GOT A FIRE EXTINGUISHER AND PUT OUT THE FIRE. FIRE KEPT RESTARTING (THE PARKING LIGHTS WERE ON THOUGH THE CAR WAS OFF). HUSBAND FINALLY HAD TO DISCONNECT THE BATTERY TO KEEP FIRE FROM RESTARTING. THE A/C/HEATER BLOWER THEN FELL OUT ONTO THE FRONT PASSENGER FLOOR-MAT BURNED TO A CRISP.