2016 Ford Edge

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· ENGINE

  AT APPROXIMATELY 53,000 MILES, 2.0L I4 ECOBOOST ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEEK INTO BLOCK - #2 CYLINDER FAILURE. ALTHOUGH COST OF REPAIRS WERE COVERED UNDER WARRANTY, IT TOOK A LOT OF EFFORT TO GET THIS ALL ACCOMPLISHED. BOUGHT THIS CAR BRAND NEW FOR $40,000 AND HAVE HAD ALL MAINTENANCE METICULOUSLY COMPLETED AT LOCAL DEALERSHIP (WHERE I PURCHASED THE VEHICLE). WORRIED NOW ABOUT THE DURABILITY OF THE INSTALLED REPLACEMENT ENGINE. THAT ENGINE NOW HAS NEARLY 20,000 MILES ON IT AND IS OUT OF WARRANTY.

• 12/31/2019· VISIBILITY/WIPER

  10 NOV 2019, USED THE KEY FOB TO CLOSE THE REAR HATCH. CAME BACK HOME AND FOUND THE REAR WINDOW COMPLETELY SHATTERED BUT STILL INTACT. THERE WERE NO HOLES OTHER INDICATIONS OF ANYTHING THROWN AT THE WINDOW. THE VEHICLE WAS PARKED TWENTY-FIVE FEET OFF THE ROADWAY IN MY PRIVATE DRIVEWAY. THERE IS NO REASON WHY THIS WINDOW SHOULD HAVE SHATTERED.

• 12/30/2020· SERVICE BRAKES

  MANUFACTURERS CASE 20542 FRONT BRAKE HOSES FRONT BRAKE FAILURE POSSIBLE, RECALL IN AUGUST, HAV NOT RECEIVED RECALL NOTICE BY MAIL

• 12/30/2018· STRUCTURE

  I WAS DRIVING DOWN THE STREET ON 12/27/18 WHEN THE RIGHT REAR PASSENGER DOOR OPENED. I PARKED THE CAR AND TRIED TO CLOSE IT BUT I COULDN'T. I TURNED THE CHILD PROOF LOCK AND IT STILL WOULDN'T CLOSE. CALLED FORD IN WOODBURY,NJ AND BRIAN TOLD ME THERE WERE NO RECALLS AND THEY WERE BUSY BUT THEY'D TRY AND TAKE A LOOK. I TOOK IT TO OUR LOCAL GAS STATION AND MIKE, THE MECHANIC, SAID THE SAME THING HAPPENED TO HIS FORD TRUCK AND OTHER PEOPLES CARS. HE GOT A SCREW DRIVER AND HE WAS ABLE TO CLOSE THE DOOR. MY 5 YR OLD GRANDDAUGHTER WAS SITTING THERE WHEN IT OPENED. WE WERE GOING TO BE RIDING ON THE NJ TURNPIKE AND GARDEN STATE PKWY. THANK GOD IT DIDN'T OPEN THEN. THE MECHANIC SAID THE LOCK FROZE.

• 12/29/2025· ENGINE

  The contact owned a 2016 Ford Edge. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #3 needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately two weeks later. The vehicle was taken back to the independent mechanic, where it was diagnosed that all three cylinders needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately a week later. The contact stated that while driving at approximately 70 MPH, there was an abnormal sound coming from the engine compartment. The vehicle was taken to the residence. The vehicle was taken to two independent mechanics, where it was diagnosed that an unknown hose had leaked fluid into the engine, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

• 12/29/2022· ENGINE

  My 2016 Ford Edge SEL AWD 2.0L (65,000 Miles on engine) Ecoboost Engine started to experience a rough idle on a cold start, which would run normal after about 15 seconds, I also noticed the smell off coolant and a low level coolant in the reservoir but could not find a leak. These symptoms went on for about a month, then one day the engine light popped on while driving. I attached my Code Reader which resulted in a P0302 Engine Misfire Code. I attempted to remove the #2 spark plug. The spark plug was seized in the engine head. After research on-line. I found out this is a known issue by Ford for this engine. Engine coolant leaking into the cylinders (a design flaw which was corrected in 2019 for new vehicles). Technical Service Bulletin 22-2229. For Motor Company is only repairing vehicles under warranty. So consumers like myself that trusted the Ford name/product are being stuck with the repair bill. My repair bill is $6,563.29 , this was for a New Engine Long Block which is Ford Motor Company's recommended fix for their flawed design or their engine. The effected engines include 1.5L, 1.6L and 2.0L Ecoboost engines.

• 12/29/2021· ENGINE

  2018 Ford Edge Driving it Friday Dec 24th. Check engine light came on took it to Ford Dealer they said they could not get me in till Monday. Took in Monday Morning about a hour later they told me that the engine coolant leaked into the engine causing the engine to be replaced. They said they would run a Compression check just to make sure. Called this morning 12-28-2021 and said yes the engine had to be replaced the car has 56,400 miles and they told me to call Ford and maybe they would replace or give me some help Called Ford and they said Car is out of Warranty and they would do nothing. I am on the hook for approx $7,000.Checked on internet and found 72 complaints about the same problem. But yet there is no safety recall, Why? I was lucky I was in town , what if I had been on a trip. I feeel it is Fords responsibility to see that this problem is taken care of. I also read there was a Class Action Law Suit for this issue, I cannot find it on the internet I thought it would be on your website.

• 12/28/2016· EXTERIOR LIGHTING,VISIBILITY/WIPER

  I WAS DRIVING HOME CHRISTMAS NIGHT AFTER SPENDING THE WEEKEND WITH FAMILY, IT WAS RAINING HARD AND WINDY (20-30MPH GUSTS). WHILE DRIVING WITH MY WIPERS ON AT 70MPH ON INTERSTATE 35 SOUTH JUST NORTH OF ALBERT LEA MINNESOTA MY WIPER BLADES STARTED TO GET CAUGHT IN THE WIND, I HEARD A SLAPPING NOISE A FEW TIMES AND THEN ALL THE SUDDEN AS THE WIPERS WENT TO WIPE THE PASSENGER SIDE BLADE WAS LIFTED BY THE WIND AND WAS DROPPED ON TOP OF THE OTHER BLADE. THE LATCH THAT HOLDS THE BLADE ON TO THE DRIVER SIDE WIPER WAS BLOCKING THE PASSENGER SIDE BLADE AND CAUSED THE WIPERS TO BECOME NON FUNCTIONAL. AT THIS POINT I WAS GETTING VERY NERVOUS BECAUSE VISIBILITY RAPIDLY DIMINISHED BECAUSE I COULD NO LONGER USE MY WIPERS. I TRIED TURNING THEM ON TO HIGH AND LOW AND THEY WOULD NOT WORK. THE WIPERS DID TRY TO "FIX" THEM SELVES BY PULSING A FEW TIMES BUT ONLY IN THE DOWN DIRECTION, HAD THEY TRIED TO GO IN THE UPRIGHT DIRECTION I THINK THEY COULD HAVE FIXED THEM SELVES. AT THIS POINT I HAD NO CHOICE BUT TO PULL OVER IN THE COLD AND RAIN TO MANUALLY MOVE THE WIPER ARMS INTO A POSITION WERE THEY COULD WORK NORMALLY, MIND YOU I WAS GOING 70MPH AND WAS NOT ABLE TO SEE VERY WELL TO EVEN PULL OVER. ON AN UNRELATED NOTE, THE HEADLIGHTS IN THIS VEHICLE ESPECIALLY WHEN THE ROADS ARE WET ARE THE ABSOLUTE WORSE HEADLIGHTS I HAVE EVER USED. NOT ACCEPTABLE FOR A BRAND NEW CAR. *TR

• 12/27/2023· STEERING

  The contacts own a 2016 Ford Edge. The contact stated that while reversing out of the garage, the contact attempted to turn the steering wheel, but the steering wheel failed to turn. The check engine warning light illuminated and stated that the "Hill Start Assist Not Available”, Steering Assist Fault Service Required, Service Advance-trac" message was displayed. The vehicle was towed to the Auto Service Center and was not repaired due to parts not being available. The vehicle was not included in NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.

• 12/26/2025· STRUCTURE

  - door hinge failure - hinge assembly intact but the weld area failed and tore the base from the door structure - door wont close or open properly - not as of yet no warning lamps just a non functional door. the failure is identical to the linked complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/26/2018· POWER TRAIN

  WHILE DRIVING ON EXPRESSWAY AT 70 MPH. IN TRAFFIC ENGINE LOST POWER CAR STARTED SLOWING DOWN AND WOULD NOT SPEED BACK UP. THE WRENCH AND THE HILL ASSIST NOT AVAILABLE ICONS WERE ON. TURNED ON FLASHERS AND PEOPLE BEHIND ME GAVE ME ROOM TO CHANGE LANES AND PULL TO THE SHOULDER. ENGINE WAS STILL RUNNING ROUGHLY. HIT ENGINE STOP BUTTON, WAITED A FEW SECONDS TRIED TO RESTART. IT CRANKED AND FINALLY RESTARTED. WAS ABLE TO MAKE IT HOME WITH NO PROBLEMS. MADE AN APPOINTMENT WITH FORD DEALER AND THEY ACTED LIKE IT WAS NO BIG DEAL.

• 12/23/2024· AIR BAGS,STRUCTURECrash

  Head on collison. Air bags did not deploy. Car was totaled.

• 12/23/2018· STRUCTURE,UNKNOWN OR OTHER

  THE REAR WINDOW OF MY EDGE EXPLODED WITH NO ONE IN THE VEHICLE'. MY WIFE REMOTE STARTED THE CAR, THEN LATER SHE WENT OUT TO GET THE NEWSPAPER AND GO SHOPPING WHEN SHE NOTICED GLASS ON THE GROUND BEHIND THE CAR. THINKING IT WAS VANDALIZED WE CALLED THE POLICE. UPON THE PATROLMAN'S EXAMINATION HE NOTED THAT IT LOOKS LIKE IT WAS BROKEN FROM THE INSIDE! I AGREED. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND WAS LOCKED.

• 12/22/2025· SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION

  The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was shifted into reverse(R), the rear-view camera intermittently displayed a blank or distorted image. The dealer was contacted but offered no assistance. The manufacturer was made aware of the failure. The failure mileage was unknown.

• 12/22/2023· ENGINE

  Coolant is leaking into the engine cylinders and burning through coolant rapidly. The exact issue that is referenced in recall 20V469000. My vehicle is currently not eligible for this recall, based on a VIN search on Ford.com and from speaking to a Ford customer service rep. It's my understanding that this problem can lead to engine failure or fire which is a significant risk to me and my family. No warning lamps or messages came on at any point. I only realized that the coolant tank was completely empty once I noticed that my heater was blowing cold air and did some internet research. My local Ford Dealer (DeNooyer Ford, Vicksburg, MI) has inspected and diagnosed, confirming that this is indeed the problem and that the vehicle requires a long block engine replacement. The quote for replacement starts at $8,000. If further inspection is needed from NHTSA, the vehicle will be available until I am able to replace the engine or sell.

• 12/22/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was towed to the dealer, where it was diagnosed and determined that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Manufacturer Communication Number: 19-2346. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 20,300.

• 12/22/2016· STEERING

  ADAPTIVE STEERING - SERVICE REQUIRED - LIGHT CAME ON - FORD DEALER APPLIED A SOFTWARE UPDATE WHICH FAILED. NOW ARE REPLACING STEERING WHEEL. DEEMED UNSAFE TO DRIVE. OTHERS HAVE HAD THE SAME ISSUE AND MULTIPLE STEERING WHEEL REPLACEMENTS.

• 12/21/2024· STEERING,SUSPENSION,ELECTRICAL SYSTEM

  Steering issues, Suspension issues when reversing, power steering, braking system locking. recalls on other edges but not this vehicle

• 12/21/2021· VISIBILITY/WIPER

  Rear Windshield shattered spontaneously. 28 degree morning 7am commuted to work without issue. 40 degrees sunny after work 4pm and glass was shattered. No foreign objects or impact.

• 12/21/2020· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 S TOMAHAWK RD, APACHE JUNCTION, AZ 85119; (855) 429-6080) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE VEHICLE TO THE SAME DEALER AND THE BRAKE LINE AND A MASTER CYLINDER WERE REPLACED. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY THE BRAKE PEDAL WAS DEPRESSED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND ANOTHER BRAKE LINE WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/19/2023· POWER TRAIN,ENGINE,ENGINE AND ENGINE COOLING

  My 2016 Ford Edge with 86k miles encountered a well-known EcoBoost engine problem (TSB 22-2229) where there was coolant intrusion into the cylinder causing a rough start and codes P0302 (cylinder #2 misfire) and P1316 (misfire in first 1000 RPM). My understanding is that this problem can potentially lead to an engine fire. The dealership I bought the Edge from replaced the engine block at my expense, not because the block itself was damaged, but because the newer block doesn't cause the head gasket failure or leakage between the coolant system and the cylinders. I requested a buyback from Ford but it was denied with no explanation given other than the list of general criteria for denial. It would appear based on those general criteria that it was probably denied because the vehicle is out of warranty, I encountered problem after warranty expiration/18k miles, and only one repair job (replacing the engine) appears to have repaired it. But it is clearly a defective engine - only question is how long Ford has known about it. I requested just a refund of the repair cost (engine replacement), but that was also denied. Ford customer care said they would give me an extended warranty as a "goodwill gesture" but this does not cover the sunk cost of the engine replacement and they could not promise me it would cover this same problem if it occurred again.

• 12/18/2020· ENGINE

  MY CHECK ENGINE LIGHT CAME ON, CHECKED VEHICLE WITH CODE READER AND CODE P0303 & P0316 SHOWED. WHEN VEHICLE STARTED WHEN COLD, IT WOULD CHUG AND STALL OUT AT TIMES. VEHICLE WAS BROUGHT TO DEALERSHIP. THEY FOUND COOLANT WAS GETTING INTO THE #3 CYLINDER. THEREFORE REQUIRING A NEW LONG BLOCK. WE RESEARCHED TSB19-2346 AND FOUND THE EXACT SYMPTOMS TO WHAT CAUSED MY ENGINE FAILURE,AND THIS GOES FOR ALL 2.0 LITER ECO-BOOST ENGINES. BASICALLY, A FACTORY MATERIAL DEFECT IN HEAD THAT ALLOWED COOLANT TO LEAK INTO CYLINDER BLOCK, WHICH CAN CAUSE ENGINE FAILURE. MY FORD WARRANTY WAS EXPIRED DUE TO MY VEHICLE MILEAGE. MY EXTENDED WARRANTY COMPANY DUE TO WORDING IN CONTRACT WOULD ONLY COVER INTERNAL , LUBRICATED FAILURE OF ENGINE. THE DEALERSHIP DEEMED MY FAILURE TO BE AN EXTERNAL, MATERIAL CAUSE BECAUSE IT CAME FROM THE HEAD. I CALLED FORD MOTOR COMPANY AND THEY HAD NOTHING TO SAY ABOUT IT AND WOULD NOT BACK THEIR PRODUCT. IN THE END, I BELIEVE WITH NO QUESTION THAT THIS SHOULD HAVE BEEN A RECALL, WHICH IT NEVER WAS. MY VEHICLE HAD AROUND 86,000 MILES AND SHOULD NOT NEED A NEW ENGINE. MY VEHICLE WAS A 2016 FORD EDGE SE, WITH 2.0 LITER ECO-BOOST, THAT I PURCHASED BRAND NEW.

• 12/18/2020· VISIBILITY/WIPER

  REAR LIFTGATE GLASS SHATTERED/EXPLODED AS THE FRONT PASSENGER DOOR WAS SHUT. VEHICLE WAS STATIONARY IN DRIVEWAY. A BASKETBALL SIZED HOLE WAS LEFT IN THE SHATTERED GLASS. REAR LIFTGATE WAS NEVER OPENED DURING THIS TIME, AND THERE WAS NO PREVIOUS OR EXISTING DAMAGE TO THE LIFTGATE OR LIFTGATE GLASS. THE VEHICLE WAS PARKED OUTSIDE IN MID 30 DEGREE WEATHER FOR ABOUT 4 HOURS PRIOR TO GLASS EXPLODING.

• 12/17/2020· STEERING

  PRIOR HISTORY- COUPLE TIMES THE ADAPTIVE STEERING LIGHT WOULD COME ON AND GO RIGHT BACK OUT. ON 12/14/2020 I WAS DRIVING AND IN A RIGHT HAND TURN WHEN I HEARD A POP ON MY STEERING WHEEL. I IMMEDIATELY GOT A 'ADAPTIVE STEERING SERVICE REQUIRED' LIGHT. I KNEW THIS WAS A KNOWN ISSUE AND DROVE TO THE NEXT TOWN WITH NO ISSUE TO WHERE I COULD SAFELY PULL OFF THE ROAD. WHEN I STOPPED THEN STARTED THE CAR AGAIN MY STEERING WAS LOCKED AND I HAD 4 MESSAGES ILLUMINATED ON THE DASH (SEE ATTACHED PICTURES). I HAD THE CAR TOWED TO THE DEALERSHIP AND IT WAS DIAGNOSED AS A RACK AND PINION WHICH WILL COST $3400.00. (I DON'T CARE AS MUCH ABOUT THE COST, I WANT TO SEE AN ACTION BY FORD WHO IS AWARE OF THE ISSUE AND WANTS TO SOAK UP THE $2000+ FOR THE PARTS) I'VE DONE SOME RESEARCH AND IT APPEARS THIS IS A KNOWN CONTINUED ISSUE IN THIS MAKE AND MODEL VEHICLE AND IS A HUGE SAFETY CONCERN AS THE STEERING ACTUALLY LOCKS UP TO WHERE YOU CAN'T DRIVE, COULD YOU IMAGINE HAVING YOUR FAMILY OR SPOUSE AND KIDS IN THIS FAMILY STYLE VEHICLE AND THE STEERING GOING OUT? I CHATTED WITH A FORD CUSTOMER SERVICE REP AND SHE ALSO CONFIRMED FORD HAS HAD ISSUES WITH THIS AND HAVE MULTIPLE REPAIRS DONE BUT THEY ARE NORMALLY DONE UNDER THE WARRANTY.

• 12/17/2020· SERVICE BRAKES

  FORD ISSUES A SAFETY RECALL FOR FRONT BRAKE LINES IN AUGUST OF 2020 AND SAID THERE IS NO REMEDY OF THE ISSUE. HOW IS THERE NO REMEDY? IF THE BRAKE LINE IS LEAKING THE. YOU REPLACE A BRAKE LINE. I ACTUALLY HAD AN ISSUE WITH THIS PRIOR TO THE RECALL COMING OUT, DEPLETED BRAKE FLUID AND COULDN'T HARDLY STOP AND INTERSECTIONS OR LIGHTS.

• 12/17/2019· ENGINE

  MY CHECK ENGINE LIGHT READ 'CRANK CASE PRESSURE SENSOR' AND WHILE I WAS DRIVING THE 'ADD COOLANT' LIGHT CAME ON AND BEFORE I GOT TO THE NEXT TOWN, THE WARNING LIGHT CAME ON NOTIFYING ME THAT THE ENGINE WAS GOING TO SWITCH INTO THE ENGINE SAVING MODE BEING THAT IT NEEDED MORE COOLANT EMERGENTLY. I USED NEARLY A GALLON OF COOLANT THE NEXT COUPLE OF DAYS AND BROUGHT THE VEHICLE TO A FORD DEALERSHIP" FOR DIAGNOSING AND SERVICING. THEY SAID I HAD A CRACKED BLOCK DUE TO THE FACT THAT THE WATER PUMP IS LOCATED INSIDE THE ENGINE INSTEAD OF OUTSIDE OF THE ENGINE ON THESE VEHICLES WHICH HAS BEEN RAISING HAVOC IN A LOT OF THESE ENGINES BECAUSE IT DOESN'T MAKE THE PROPER SEAL CAUSING A LEAK TO OCCUR AND THE MATERIAL THEY USE FOR THEIR WATER PUMP IS VERY THIN AND OFTEN TIMES CAUSES A LEAK FROM THE COOLANT THAT GOES DIRECTLY INTO THE ENGINE WHICH IT DID IN MY SITUATION AND CAUSE THE ENGINE TO CRACK. IF I HAD BEEN DRIVING DOWN THE ROAD WHEN THIS WOULD'VE HAPPENED IT WOULD'VE BEEN DETRIMENTAL TO MYSELF, MY PASSENGERS AND OTHER PEOPLE ON THE ROAD AT THAT TIME!

• 12/17/2018· STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

  LOST CONTROL ON MY STEARING DRIVING TO MY WORK THIS MORNING. I WAS DRIVING ON STRAIGHT ROAD WHEN I STARTED EXPECTING LOST OF STEARING, CAR WAS ALMAST START DRIVING TO THE CURB. I PUT ON BREAKS AND CAR WOULDN'T STOP. TRYED TO MANEUVER CAR TO STOP FROM GOING ON CURB AND TURNING TO OPPOSITSIDE BUT THERE WAS OUTCOMING TRAFFIC, BUT WAS VERY UNFORTUNATE TO CONTROL THAT IS WAS STILL DRIVING EVEN I WAS PUSHING ON THE BREAKS AND CAR WENT ALL THE WAY TO SIDE OF THE OPPOSITE DIRECTION AND FLUE TO THE FIELD AND DREW THERE FOR 100-200 FEET UNTILL IT IS STOPPED. I WAS LUCKY SURVIVE, BECAUSE THERE WAS ELECTRIC POLE AND SOME UNEVEN LAMDSCAPE THAT I CULD BEEN INJURED OR EVEN DEAD. DANGEROUS! CAN'T EXPLAIN FEAR I EXPERIENCED THIS MORNING. SCHEDULED TIME WITH FORD AT SAWMILL IN DUBLIN, OHIO TO CHECK WHAT IS WRONG WITH THIS CAR!

• 12/16/2024· UNKNOWN OR OTHER

  The oil pan is made of metal and plastic and the plastic warps over time and causes major oil leaks requiring frequent expensive replacement. There are no after market parts, only the plastic. Major oil leaks are hazardous.

• 12/16/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2016 Ford Edge. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed and the dealer retrieved DTC codes: P0301 and P0316. The dealer determined that there was a coolant intrusion in cylinder #1, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,749.

• 12/14/2024· ENGINE

  The vehicle has coolant intrusion in cylinder 3 due to a bad design with the engine. This can cause the engine to overheat and shutdown or even catch fire. If either of these happen while driving, especially on an interstate, I could be seriously hurt or killed along with others.

• 12/13/2019· VISIBILITY/WIPER

  VEHICLE WAS PARKED IN MY GARAGE OVERNIGHT. THE NEXT MORNING I PULLED THE CAR OUT OF GARAGE AND TURNED IT ON TO WARM UP. I THEN DROVE MY SON DOWN TO THE BUS STOP (ABOUT 4 HOUSES DOWN ON A RESIDENTIAL STREET) AND HEARD NOSES WE THOUGHT WAS ICE FALLING OFF VEHICLE. REALIZED THE WHOLE BACK WINDOW WAS COMPLETELY SHATTERED AND FALLING OFF. COMPLETED AN INSURANCE CLAIM AND HAD TO PAY DEDUCTIBLE TO HAVE WINDOW REPLACED. THE SAFELITE TECHNICIAN THAT COMPLETED THE REPLACEMENT STARED THIS WAS THE 4TH FORD EDGE HE'S HAD TO REPLACE THE BACK WINDOW ON THIS PAST YEAR FROM THE WINDOW SHATTERING.

• 12/12/2022· VISIBILITY

  My rear window exploded and created a large hole and shattered the window.

• 12/12/2021· WHEELS

  Lug nuts are 2 piece: The thread piece and the chrome head piece. The pieces became loose from each other, then the thread piece rusted and caused the chrome piece to swell and deform so the lug wrench could no longer fit on the lugnut, thus making it impossible to loosen. This can be a major problem when changing a flat tire. I needed to take my car to an auto mechanic to have several of the factory installed lugnuts replaced. I will need to buy replacement non-OEM lugnuts so this doesn’t happen any more. I read that this is a problem happening on many Ford vehicles.

• 12/12/2019· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WATER WOULD COLLECT INSIDE THE ENTIRE REAR REFLECTOR PANEL LIGHTS SURROUNDING THE LICENSE PLATE. THE WATER WOULD CAUSE THE LIGHTS TO SHORT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DAVIDSON FORD OF CLAY (3690 NY-31, LIVERPOOL, NY 13090, 315-860-0096) WHERE THE LIGHTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/11/2016· ENGINE

  WHILE DRIVING ON RTE. 95 AT A HIGH SPEED, THE VEHICLE WITHOUT WARNING JUST STOPPED. THE NEXT DAY WHILE DRIVING ON A STREET ABOUT 40 MILES PER HOUR, THE ENGINE STOPPED WITHOUT WARNING. *TR

• 12/10/2024· ENGINE

  The contact owns a 2016 Ford Edge. The contact stated when the vehicle was started, there was smoke coming from the exhaust with the check engine warning light illuminated. Additionally, the contact stated that there was an extreme amount of smoke as if the vehicle was on fire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.

• 12/10/2020· ENGINE

  I WAS DRIVING MY SON TO HIS FATHER'S HOUSE AND MY CAR LITERALLY DIED WHILE IT WAS MOVING. THANKFULLY I WAS CLOSE TO THE HOUSE AND WE WERE NOT ON A MAJOR STREET OR HIGHWAY, BUT IT TOOK SEVERAL TIMES FOR IT TO START AGAIN SO THAT WE COULD MOVE IT OUT OF THE WAY. I TOOK THE CAR TO A FORD DEALER AND THERE IS COOLANT LEAKING INTO THE ENGINE AND NOW REQUIRES A NEW LONG ENGINE BLOCK WHICH WILL COST ME ALMOST $7,000 AND AN ADDITIONAL $1,000 FOR A RENTAL CAR, AS I AM A SINGLE MOM. I WAS ON MY WAY TO WORK AND COULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED. I'M LUCKY THAT I WASN'T.

• 12/09/2025· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 45 MPH, the contact depressed the brake pedal, and the brake pedal felt spongy and depressed to the floorboard. There was no warning light illuminated. The contact was able to stop and exit the vehicle. The contact then observed a puddle of fluid by the passenger’s side rear wheel well. The vehicle was towed to a local dealer, where the vehicle was diagnosed and determined that the passenger’s side rear flexible brake line had ruptured. The dealer replaced the brake line, and the vehicle was repaired. The manufacturer was not informed of the failure. The contact recently received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and related the failure to the recall. The failure mileage was 117,490.

• 12/09/2021· SERVICE BRAKES

  Left rear brake line split like the front brake lines that have already been recalled

• 12/08/2025· VISIBILITY/WIPER,BACK OVER PREVENTION

  Manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572 Recall Status Recall Incomplete, remedy not yet available

• 12/08/2022· VISIBILITY

  Panoramic sun roof suddenly cracked. Nothing hit it. Had it shattered while on the freeway it could have caused safety issues with the driver maintaining control of the vehicle. Not to mention injuries to any rear seat passengers.

• 12/07/2021· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  The contact owns a 2016 Ford Edge. The contact stated while driving approximately 25 MPH, while depressing the brake pedal, the brake pedal went to the floor and did not reset which resulted in loss of braking. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the brake hoses replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 80,341.

• 12/07/2021· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  When driving and try to brake noticed that pedal distance has increased and was hard to stop the car. When stopped to review vehicle, noticed brake fluid on the right side of it. Take it to Ford dealer (CrossRoads Ford of Kernersville) and they confirmed rupture on right brake hose. Correction was to replace both front brake hoses. This failure is exactly the same as the one for safety recall "NHTSA Campaign Number: 20V469000". VIN for my vehicle is not part of recall however same failure happens with same risks, showing that Ford fails on tracking/providing accurate VIN numbers for this safety failure.

• 12/06/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, a message indicating that the engine was overheating was displayed. The contact was able to drive to the destination. The contact stated upon inspecting the coolant reservoir, the coolant reservoir was empty. The contact's husband added coolant to the coolant reservoir; however, the failure recurred the following day. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #3. The mechanic determined that the engine needed to be replaced, as per TSB Number: 19-2208. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

• 12/05/2024· ENGINE

  The contact owns 2016 Ford Edge. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was fluid intrusion into the cylinders from the radiator fluid, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

• 12/05/2022· POWER TRAIN,FIRERELATEDFire

  The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 25 mph, a booming sound coming from the vehicle suddenly occurred. After stopping to inspect the vehicle, smoke was present coming from the engine compartment and flames were present from under the vehicle. The fire department was called to the scene but the flames were no longer present upon arrival. The vehicle was towed to the local mechanic who diagnosed that the transfer case had exploded and the transmission needed to be replaced. The transmission was replaced and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not informed of the failure. The failure mileage was 56,000.

• 12/05/2019· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 10 MPH, THE REAR WINDOW SHATTERED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DEFROSTER WAS IN USE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WHERE THE DEALER INFORMED THE CONTACT THAT THEY WOULD GET IN TOUCH WITH THE MANUFACTURER AND THEN GIVE HIM A CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

• 12/04/2022· ELECTRICAL SYSTEM

  On my Ford there is a device somewhere inside the rear bumper assembly that will automatically open or close the rear hatch as long as the user has the key fob in their possession. There have been several times where the hatch has come down almost on top of me or my wife.There is a tone that sounds when the hatch starts to move but it only sounds from the front and can be difficult to hear if parked near a street or a busy parking lot. It would be a big help if the automatic hatch movement could be turned off by the driver. I believe Ford should also have a device in-betted in the hatch that also sounds if there is a problem. I have spoken to other owners on the web who also can’t find a way to turn off the hatch.

• 12/03/2025· ENGINE

  Complaint Description: My 2016 Ford Edge 2.0L EcoBoost is experiencing a catastrophic engine failure due to "coolant intrusion" into the engine cylinders, a known manufacturing defect associated with the open-deck engine block design in this model year (referenced in Ford TSB 19-2346). The Failure: While driving at highway speeds (65+ MPH) on California freeways, the vehicle intermittently and suddenly enters "limp mode," drastically reducing power and acceleration without warning. This makes it impossible to merge safely or keep up with traffic, creating a life-threatening safety hazard for myself and other motorists. History & Diagnosis: The issue began in early 2025 with a Check Engine Light, which was initially misdiagnosed by a mechanic as a non-critical boost leak. The condition worsened significantly in Q4 2025, leading to dangerous stalls in power. A new independent inspection confirmed the root cause is not a boost leak, but internal coolant leakage into the engine block cylinders. This defect has caused permanent engine damage requiring a full engine replacement. The failure mode is identical to thousands of other complaints regarding the 2.0L EcoBoost engine, yet no safety recall exists to address the sudden loss of motive power.

• 12/03/2023· ENGINE

  Blown head gasket due to a engine defect in the 2015-2018 ford edges which can and has cause a car fire as coolant can enter cylinders and ignite, for has corrected this problem in newer models but has not informed or corrected this problems in these years