2016 Chevrolet Trax

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2020· POWER TRAIN

  THE SHIFT BUTTON STICKS WHEN PUTTING THE CAR INTO PARK WHICH 1. DOES NOT ALLOW THE KEY TO BE REMOVED AND 2. ALLOWS THE SHIFTER TO BE ACCIDENTALLY MOVED INTO GEAR WHICH IS A MAJOR SAFETY ISSUE.

• 12/26/2020· UNKNOWN OR OTHER

  MY DAUGHTER WAS DRIVING THE CHEVY TRAX WHEN THE ENGINE LIGHT CAME ON. I SCANNED THE CAR WHEN SHE GOT HOME. CODE WAS P0420 FOR LOW CONVERTER EFFICIENCY. I PUT THE CAR UP ON MY CAR LIFT AND FOUND THAT THE FLEX PIPE BEHIND THE CONVERTER WAS SEPARATED MOST LIKELY FROM RUST. THIS IS ALLOWING EXHAUST GASSES INTO THE CAR AND IT IS DANGEROUS. THIS IS HAPPENING ON MANY CHEVY TRAX AND CHEVY CRUZ VEHICLES. I TOOK IT TO THE DEALER AND THEY WILL NOT COVER THE REPAIR. SHE HAS OWNED IT 4.5 YEARS AND HAS ONLY 28,000 MILES ON IT. WE PURCHASED A MAJOR GUARD WARRANTY FROM GM WHEN WE BOUGHT THE CAR BUT THEY DENIED THE REPAIR. THIS IS A SAFETY ISSUE. THE PAINT IS ALSO PEELING OFF OF THE HOOD BUT THEY SAY THAT IS NOT COVERED EITHER EVEN THOUGH THIS IS HAPPENING TO MANY GM CARS.

• 12/19/2025· ENGINE

  I have replaced five catalytic converters since I have owned this vehicle. Please advise.

• 12/17/2018· VEHICLE SPEED CONTROL

  CRUISE CONTROL SETTING DOES NOT DISPLAY THE SPEED YOU'RE SETTING IT TO, AND ALSO REGISTERS AN INCORRECT SPEED AT TIMES. THERE HAVE BEEN 2-3 TIMES NOW THAT I HAVE TRIED TO SET MY CRUISE CONTROL (CLICKING SET WHILE GOING A CERTAIN SPEED, THE LIGHT TURNS GREEN BUT MY VEHICLE BEGAN TO INCREASE RAPIDLY. I COULDN'T FIGURE OUT WHAT SPEED I HAD IT SET TO, AND MY FOOT WAS NOT ON THE ACCELERATOR, SO THERE IS NO CONFUSION AS TO WHY IT WAS SPEEDING UP.

• 12/16/2024· SEAT BELTS

  Seat Belt clips are not present, they have been cut out of the vehicle.

• 12/16/2019· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.

• 12/15/2021· ENGINE

  I purchased the 2016 Chevy Trax used. The car has 68,000 miles on it. I've had issues with this car since I purchased it. The check engine light came on once again with same code as always P0420. I brought it to a Chevy dealer and they finally replace the catalytic converters. Today I get a letter from Chevrolet stating my cars engine 1.4L may have a condition that could cause the turbocharger to fail due to sticking wastegate actuator linkage. Shouldn't this be a recall? No right now it says to keep this letter safe and if anything happens to engine within the 10 years after car was made or 120,000 miles then they will pay for repair. I would think it would be cheaper to fix the part now then replace everything that gets damaged after the fact no?

• 12/15/2016· AIR BAGS,SERVICE BRAKESCrash

  WE HAD AN SINGLE CAR CRASH. THE CAR WENT OVER A CURB AND DOWN AN EMBANKMENT AND [XXX] NEAR TOOK OUT A WOODEN WALK WAY WITH PEOPLE NEAR BY ON THE WALKWAY IT ENDED UP TOTALING ($20,000 IN DAMAGE ) OUR BRAND NEW CHEVY TRAX 2016. AND WHEN ALL 11.......... AIRBAGS RIGHT 11 AIRBAGS AND NOT ONE WHEN OFF AND WE BOTH HAD SEAT BELT ON BUT I STILL MANAGED TO HIT MY HEAD SO HARD I HAD AN SMALL INDENT IN MY HEAD AND U WOULD THINK BRAND NEW CAR AND 11 AIR BAGS U THINK YOU WOULD B SAVE ....?? BUT NOT IN A CHEVY!!!! ALL CUZ OF THE AIRBAGS AND BRAKES WERE AFFECTED AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/12/2019· STEERING

  TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING SEIZED IN THE MIDDLE OF TRAFFIC WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL INSPECTION PERFORMED FOR THE SAME FAILURE AT JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 628-2500). THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE DEALER STATED THAT THEY WOULD HAVE TO WAIT UNTIL MONDAY TO LOOK AT THE VEHICLE AGAIN AND THEY HAD NO LOANER VEHICLES. THE CONTACT EVEN CHECKED WITH ANOTHER DEALER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO CLOSE OUT THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,749.

• 12/11/2019· ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

  I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.

• 12/06/2020· ELECTRICAL SYSTEM

  AT 30K MILES ALL LIGHTS WOULD LIGHT UP AND SOMETHING WOULD DRIVE WRONG. FROM STEERING TO LOW ACCELERATION AND EVERYTHING IN BETWEEN. DEALERSHIP UNABLE TO FIGURE OUT PROBLEM AS WELL AS LOCAL SHOPS. IT'S BACK IN AT DEALERSHIP. THEY RECENTLY ORDERED THE UNDERHOOD FUSE BOX TO BE INSTALLED AT $980.00 AND NOW TELLING ME IT'S STILL NOT FIXING THE PROBLEM.

• 12/02/2020· ENGINE

  I HAVE HAD THIS CAR FOR THREE YEARS AND HAVE HAD SO MANY ISSUES WITH IT THAT I COULD'VE PAID IT OFF BY NOW IF I WASN'T CONSTANTLY FIXING IT. I HAVE REPLACED THE TURBO INTERCOOLER BECAUSE IT FROZE LAST WINTER AND THE CHECK ENGINE LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP IT WAS SAFE TO DRIVE UNTIL THE PART CAME IN BUT IT COULDN'T GO OVER 10MPH SO IT WAS UNUSABLE TO ME. I HAVE ALSO REPLACED THE ENTIRE TURBO ONCE WHEN IT BLEW UP FROM AN OIL LEAK THAT I WAS UNAWARE OF AS I AM NOT VERY KNOWLEDGEABLE WITH VEHICLES. NOW WE HAD TO REPLACE ANOTHER PART ON THE TURBO BECAUSE IT WAS LEAKING OIL AGAIN AND THE MECHANIC SAID WE COULDN'T REPLACE THE WHOLE TURBO RIGHT AWAY AS WE HAD TO TRY SMALL FIXES FIRST TO BE COVERED UNDER THE WARRANTY. REPLACING THIS PART DID HELP AND THERE IS STILL OIL LEAKING FROM THE OIL CAP AND THE SMELL MAKES DRIVING THE VEHICLE UNBEARABLE ESPECIALLY WITH A FOUR YEAR OLD. WHEN WE WERE STOPPED AT A STOP LIGHT WE NOTICED THAT THERE WAS DARK SMOKE AND FUMES COMING OUT OF THE VENTS SO WE IMMEDIATELY WENT HOME. HOWEVER, NO THE CHECK ENGINE LIGHT IS ON AND THE CODE SAYS IT'S THE CATALYTIC CONVERTER SO I AM GOING TO HAVE TO STICK MORE MONEY INTO THE VEHICLE. I HAVE HAD SO MANY ISSUES WITH THIS VEHICLE AND IT'S NOT EVEN THAT OLD.

• 11/26/2019· ENGINE

  CHECK ENGINE LIGHT CAME ON WHEN I CRANKED THE CAR UP. WENT TO HAVE IT CHECKED AND AT FIRST IT WAS A BAD O2 SENSOR. THAT WAS FIXED AND TWO DAYS LATER THE CHECK ENGINE LIGHT WAS BACK ON, TOOK IT BACK IN AND NOW I HAVE TO REPLACE THE AIR INTAKE SYSTEM ON A VEHICLE WITH RIGHT AT 27,000 MILES ON IT. BOTH TIMES, I KEEP GETTING DIAGNOSTIC ALERTS FROM ONSTAR TELLING ME TO CHECK THE ANTILOCK BRAKING SYSTEM AND THE STABILITRAK CONTROL SYSTEM.

• 11/24/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM

• 11/24/2016· SERVICE BRAKES

  TRAX HAS SQUEAKY AND SQUEALING BRAKES EVERY TIME BRAKES ARE APPLIED. THIS NOISE STARTED OFF EVERY ONCE IN A WHILE, NOW IS A CONSISTENT HEADACHE. TOOK TO DEALER SERICE AND THEY COULDN'T FIND ANYTHING WRONG, OK SQUEALING BRAKES AND THEY COULDN'T FIND ANYTHING WRONG... ALL THEY COULD COME UP WITH IS THAT ALL VEHICLES DO THAT IF IT SITS FOR LONG PERIODS. THE VEHICLE IS DRIVEN EVERY DAY. CHEVROLET MUST REALLY THINK IT'S CUSTOMERS ARE REALLY STUPID. I HAVE OWNED LOTS OF VEHICLE'S IN MY LIFE AND HAVE NOT ONCE RAN INTO THIS PROBLEM. I AM A FIRST TIME CHEVROLET PURCHASE CUSTOMER, IF AND WHEN THIS PROBLEM GETS RESOLVED I WILL NEVER BUY ANOTHER CHEVROLET PRODUCT AGAIN.

• 11/22/2019· UNKNOWN OR OTHER

  WHEN I GET ON HIGHWAY DOING FASTER SPEED MY CAR IS VERY LOUD INSIDE LIKE A BAD AIR LEAK COMING FROM BACK SOMEWHERE. THIS IS VERY ANNOYING CAN'T USE BLUE TOOTH PHONE BECAUSE YOU CANNOT HEAR TO HAVE A CONVERSATION OR HEAR THE RADIO AT A NORMAL VOLUME BECAUSE IT IS SO LOUD. HAD I KNOWN THIS I WOULD HAVE NEVER BOUGHT THIS VECHICLE.

• 11/20/2017· SEAT BELTS

  TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. ON THREE DIFFERENT OCCASIONS, THE REAR DRIVER'S AND MIDDLE SEAT SEAT BELTS FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PUENTE HILLS CHEVROLET, 17300 GALE AVE, CITY OF INDUSTRY, CA, 91748) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT FAILED AND NEEDED TO BE REPLACED. THE REAR DRIVER'S SEAT BELT WAS REPLACED AS A COURTESY, BUT THE FAILURE RECURRED. THE MIDDLE SEAT SEAT BELT ALSO FAILED. THE SAME DEALER WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

• 11/18/2016· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING 25 MPH, THE VEHICLE LOST BRAKE FUNCTIONALITY AND WAS INVOLVED IN A CRASH. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. THE VIN WAS NOT PROVIDED.

• 11/16/2017· SEATS

  THIS INVOLVES THE DRIVERS BOTTOM SEAT ASSY. WITHIN 10,000 OF DRIVING THIS VEHICLE, NOTICED THE FOAM PADDING WAS BREAKING DOWN ON THE LEFT SIDE OF THE SEAT CUSHION. WHEN THIS OCCURS, YOU END UP SITTING ON A ROUND STEEL TUBE WHICH IS PART OF THE SEAT FRAME. I WAS ABLE TO HAVE THE GM DEALER REPLACE UNDER WARRANTY, WITHIN APPROX. 10,00 MILES AGAIN THE SEAT CUSHION HAS DEGRADED TO THE POINT OF SITTING ON METAL. I THEN CONTACTED CHEVROLET SERVICE, SEE SERVICE REQUEST NUMBER: 8-3426353686. AFTER DESCRIBING THE ISSUE, WAS CONTACTED BY THE DEALER, TOLD THEM WAS A DESIGN FLAW, TOLD CHEVROLET THIS, WAS THEN TOLD TO REPLACE WOULD COST MONEY. I WOULD HAVE NO ISSUE WITH THIS EXCEPT THE SEAT IS POORLY DESIGNED AND NEEDS TO BE REDESIGNED.

• 11/10/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  This site is useless. There are so many complaints about the 2016 Chevrolet Trax on here, but yet nobody is doing anything about it! I believe it is a severe safety hazard for all vehicles on the highway when a vehicle loses power without warning , whether it is on the interstate, or a residential street! But I guess the manufacturer does not think it's a safety hazard, but apparently if your vehicle doesn't remind you to take your key out of the car when you turn it off, or to put your seatbelt on ,Now, that's what they consider to be a REAL SAFTEY HAZARD!!! Forget the bells and buzzers, if that's the most important thing, you shouldn't be driving anyway. This vehicle has been a problem since we purchased it 2yrs ago and now it is sitting in the driveway and will not start at all. We had to purchase another vehicle.The manufacturer knew there was problems with the 2016 Trax and instead of fixing the problem, the continued to sale them, now we are stuck with the problem. I guess the Lawsuit concerning this situation didn't teach this site anything . Good Luck Consumers

• 11/06/2025· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2016 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the accelerator pedal was depressed to the floorboard. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the failure reoccurred. The contact stated that a diagnostic test was performed, and the vehicle was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact researched and discovered an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

• 11/03/2019· SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD

• 10/29/2023· ELECTRICAL SYSTEM,ENGINE

  My 2016 Chevrolet Trax experienced loss of power while driving on the highway. I experienced moments where it would not accelerate. This put myself and other drivers at risk due to the random loss of power. There was no warning there was any issue with the vehicle prior to this event. In addition, I have experienced A/C failure. I have had this inspected and multiple components replaced by a service shop, but it still is not working.The vehicle is available for inspection upon request.

• 10/24/2018· STEERING

  TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL SEIZED AND WAS UNABLE TO BE TURNED. THE DEALER (HEADQUARTER NISSAN, 1725 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 225-8100) STATED THAT THEY DID NOT HAVE THE TOOLS TO DIAGNOSE THE FAILURE AND SUGGESTED TAKING THE VEHICLE TO A CHEVROLET DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

• 10/24/2018· STEERING

  UPON GETTING IN THE VEHICLE AND TURNING IT ON, THE STEERING WHEEL WOULD NOT TURN . IT WAS LOCKED AND WOULD NOT ALL OW ME TO STEER IT. I WAS ATTEMPTING TO DRIVE IT TO ANOTHER LOCATION IN MY YARD, BUT THE STEERING WHEEL WAS NOT ALLOWING ME TO TURN IT. I HAVE RED OTHER OWNERS HAVE SIMILAR COMPLAINTS ONLINE. THIS IS A SAFETY HAZARD. AND COULD CAUSE A CAR WRECK . THIS VEHICLE CAME FROM THE MANUFACTURER THIS WAY. THIS IS INTERMITTENT AND WHEN IT WAS HAPPENING THE STEERING WHEEL LIGHT WITH AN EXCLAMATION POINT LIT UP IN THE DASHBOARD..

• 10/23/2016· POWER TRAIN

  WE HAD A PROBLEM SHIFTING GEARS. THE PROBLEM OCCURRED WHILE IN MOVING AT VERY SLOW SPEED (0-3MPH) IN A PARKING SPOT (IN A LOT), MOVING FORWARD AND BACK WHILE DEMONSTRATING THE USE OF THE CAR, WITH A RENTED CHEVY TRAX 2016 MODEL WHICH HAD BEEN PREVIOUSLY RENTED BY THE TIME WE ACQUIRED IT. FIRST, WE WERE ABLE TO SHIFT INTO REVERSE AND MOVE THE CAR IN REVERSE. NEXT WE SHIFTED INTO DRIVE BUT THE CAR CONTINUED TO MOVE IN REVERSE. WHILE THE ENGINE CONTINUED TO RUN, WE TRIED NUMEROUS TIMES TO SHIFT AND RE-SHIFT INTO DRIVE BUT THE CAR CONTINUED TO MOVE IN REVERSE. FINALLY, WE PUT THE CAR IN PARK, TURNED THE ENGINE OFF, RESTARTED, AGGRESSIVELY SHIFTED INTO DRIVE AND WAS ABLE TO MOVE THE CAR FORWARD. WE DID NOT DRIVE THE CAR ON OPEN ROAD UNTIL IT WAS TIME TO RETURN THE RENTAL. WE PAID FOR A RENTAL WE DID NOT WANT TO USE. *TR

• 10/22/2018· ENGINE

  I WAS DRIVING THE CAR ON A BUSY HIGHWAY AND SUDDENLY THE VEHICLE WAS DIFFICULT TO CONTROL, THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. LATER I LEARNED THAT THE VEHICLE WAS RUNNING ON THREE CYLINDERS. THE VEHICLE HAD UNDER 40,000 MILES. DIAGNOSTIC P0300 COIL PACK FAILURE CAUSING SPARK PLUG TO MISFIRE AND CAR BECAME A SAFETY ISSUE ON THE ROAD. THIS IS NOT A RECALL PART, ADDITIONALLY GMC IS CHARGING OWNERS TO REPAIR.

• 10/21/2022· ENGINEFire

  the turbo leaked into the converter causing the engine to catch fire

• 10/16/2023· AIR BAGS

  Passenger side air bag light does not indicate that the airbag is on. This happens very often when you sit in the passenger seat and fasten the seat belt. This has been happening for several weeks.

• 10/03/2024· ELECTRICAL SYSTEM,EQUIPMENT

  The contact owns a 2016 Chevrolet Trax. The contact stated that while the vehicle was parked, the key fob failed to unlock or lock the rear driver’s side and rear passenger’s side doors. The vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) or 16V257000 (Equipment, Electrical System). The manufacturer was not notified of the failure. The failure mileage was 179,000.

• 09/29/2022· ENGINE

  This vehicle has turbo problems which can lead to a fire and potentially explosion, there should be a recall in place for this issue.. I have spoke with several people with the same care having the same problem

• 09/28/2022· POWER TRAIN,ENGINE

  After having the car for 3 years with only 45000 miles, purchased in 2019 with 7000 miles on it, my car keeps jerking like there is an emission issue. Car takes forever to get up to speed properly when merging onto the interstate. I see there's not s recall for the turbo and the emissions purge valve but I have the notices for special coverages?? When I go to the dealership they say there's nothing they can do without a recall??

• 09/21/2024· ENGINE

  Turbo has gone out and vehicle won't accelerate

• 09/21/2020· STEERING

  ONE MORNING WHEN GOING TO START THE VEHICLE, THE POWER STEERING WOULD NOT WORK AND THE POWER STEERING INDICATOR LIGHT WOULD REMAIN ON. THE VEHICLE WAS PARKED IN MY DRIVEWAY. AFTER A COUPLE OF HOURS, I WOULD START THE VEHICLE AND THE POWER STEERING WOULD WORK WITH NO ISSUES. THE NEXT MORNING, THE SAME THING HAPPENED, AND I DROVE IT TO THE DEALERSHIP. I HAVE TO PAY $1,600.00 TO REPLACE THE ENTIRE STEERING SYSTEM - EVERYTHING: STEERING COLUMN, COMPUTER/ELECTRICAL, ALIGNMENT, ETC. MY CHEVY TRAX IS ONLY 4 YEARS OLD AND HAS 25,000 MILES. I KEEP IT REGULARLY SERVICED ONLY WITH THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THE ONLY POSITIVE IS THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING, BUT COULD HAVE BE VERY DANGEROUS IF SO.

• 09/18/2023· UNKNOWN OR OTHER

  Motor mount bolt snapped and engine fell while driving car…also recalled item (lower control arms) where not repaired…I purchased car 1 1/2 years ago from large Chevrolet dealership

• 09/18/2017· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  ON AUGUST 30, 2017 I RECIEVED AN ALERT FROM ONSTAR (VIA EMAIL) STATING MY 2016 CHEVROLET TRAX (WITH 14,000 MILES ON IT) WAS HAVING NUMEROUS SAFETY ISSUES. THAT SAME DAY, I DROVE MY TRAX ON THE HIGHWAY ON MY WAY HOME FROM WORK AND IT STALLED OUT TWICE WHILE GOING 70 MPH ALMOST TO A COMPLETE STOP IN RUSH HOUR TRAFFIC. IT CONTINUED TO SPUTTER THE ENTIRE DRIVE HOME, AND MY CHECK ENGINE LIGHT WAS FLASHING. I GOT IT HOME, THEN THE NEXT DAY DROVE IT TO A DEALERSHIP FOR REPAIR. WHILE DRIVING IT THERE, THE VEHICLE WAS STRUGGLING TO OPERATE, AND BARELY PUSHING 1000 RPM. IT FELT AS THOUGH IT WOULD STALL AGAIN IF I ACCELERATED TOO QUICKLY.

• 09/15/2021· ELECTRICAL SYSTEM,ENGINE

  Delayed sensor response for ignition coil failure causing a breakdown in a freeway

• 09/15/2020· UNKNOWN OR OTHER

  LATCH PART THAT KEEPS THE TRUNK DOOR CLOSED DOESN'T LOCK ALL OF THE WAY. THIS ALSO MAKES THE CAR'S OPEN DOOR SENSOR STAY ON. ALSO THE CLOCK ON THE HOME SCREEN DOES NOT DISPLAY THE RIGHT TIME.

• 09/13/2017· SUSPENSION,AIR BAGSCrash

  VEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE

• 09/10/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

• 09/08/2020· UNKNOWN OR OTHERCrashFire

  MY 2016 TRAX SLID INTO REAR OF A CAR WHO SUDDENLY BRAKED WHILE WE BOTH TRAVELLED ON HIGHWAY. I BROKE TOO. PROBABLY HIT OTHER CAR WHILE I WAS GOING 25 MPH. MODERATE FRONT END DAMAGE. ENGINE STOPPED. BUT CAR CAUGHT ON FIRE. TOTAL LOSS OF CAR

• 09/03/2024· UNKNOWN OR OTHER

  The paint is peeling on the 2016 Chevy Trax. When I looked up the issue, I noticed tons of people had complaints about the same paint color for their Chevy Trax. When they called GM about it GM said they didn’t get any complaints about it and made excuses. There is a pending lawsuit from lawyers based in Florida. I’m calling that number next. I went to the car wash, and when I came out from washing the car, I noticed paint had fell off two spots on my driver side. I went to the local Chevy dealership they sold me a paint pen and it’s doing a very poor job of covering it up. Apparently this paint in particular has a known issue and GM is not taking responsibility for it. I also noticed on this vehicle that I had just purchased less than two months ago also has paint touchup around various spots of the suv.

• 09/03/2023· ELECTRICAL SYSTEM,ENGINE

  The air in the car started blowing warm in 2021. I took it to the dealership and they said maybe a leak. They did a leak test and put something I. It to make it cold for a couple days. I’ve been having g the same complaint since. After looking online, I saw that it is a compressor issue. I had an oil change done last week and asked them to look at it. They said it was my compressor. The car is only 7 years old with 77k miles. The cost to replace is too high for a manufacturer’s issue.

• 09/02/2020· SEAT BELTS

  THE REAR MIDDLE SEAT BELT LOCKS UP IF YOU FOLD THE BACK SEATS DOWN TO HAUL ANYTHING. YOU CAN'T GET THE SEAT BACK UP WITHOUT TAKING IT TO THE DEALERSHIP. HADN'T HAD MY VEHICLE A YEAR AND THEN THEY WANT TO CHARGE ME ALMOST $500 TO REPAIR. A SEAT BELT LOCKING UP IS A SERIOUS SAFETY ISSUE.

• 08/29/2019· AIR BAGS

  MY CAR HAS A LIGHT ON FOR THE AIRBAG SYSTEM (WHICH REMAINS ON THE ENTIRE TIME THE CAR IS RUNNING) BUT WHEN TAKEN TO THE SHOP TO HAVE IT READ, NO CODES ARE SHOWING. AFTER RESEARCH, I SEE THIS COULD POTENTIALLY BE A SOFTWARE PROBLEM, ALTHOUGH MY SPECIFIC CAR HAS NOT BEEN RECALLED. I HAVE CONCERNS WITH THE AIRBAG(S) DEPLOYING UNNECESSARILY OR NOT DEPLOYING AT ALL IN AN ACCIDENT (ACCORDING TO THE INFORMATION IN THE OWNER'S MANUAL).

• 08/26/2020· STRUCTURE

  THE PAINT STARTED TO PEEL OFF THE BACK PANEL OF MY CAR UNDER THE BACK WINDOW. DEALERSHIP AND CHEVY SAID IT DID NOT QUALIFY FOR CORROSION WARRANTY AND DID NOT PROVIDE ASSISTANCE. IT WASN'T EVEN COVERED UNDER EXTENDED BUMPER TO BUMPER WARRANTY THAT WAS PURCHASED THROUGH THE DEALER. PAINT SHOULD NOT BE FALLING OFF OF A NEW VEHICLE AFTER 4 YEARS FOR NO REASON. OTHER BRILLIANT BLUE CHEVY TRAXS HAVE BEEN HAVING SAME ISSUE WHEN I RESEARCHED ISSUE. DEFINITELY A BAD BATCH OF PAINT USED DURING THIS TIME PERIOD.

• 08/23/2018· STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING AT AROUND 40 MILES THE 2016 CHEVY TRAX LOSS POWER TO 5-10 MPH, THE STEERING WHEEL GOT STIFF, THE TRANSMISSION AND ENGINE GOT IDLE. I TOOK IT TO THE CHEVY DEALER. FOR FORTUNE I WAS NOT DRIVING IN THE HIGHWAY. I AM VERY CONCERN AS I DON'T FEEL THIS CAR IS SAFE TO DRIVE. THE CAR HAS CURRENTLY 38K MILES, I BOUGHT IT USED WITH LITTLE UNDER 36K MILES. I NOTICED ABOUT 7-8 SIMILAR COMPLAINS IS DIFFERENT WEBSITES. I THINK SOMEBODY FROM NHTSA SHOULD LOOK AT THIS ISSUE. DRIVING A CAR WITH THESE PROBLEMS CAN RESULT IN MAJOR ACCIDENTS AND POTENTIALLY DEATH.

• 08/20/2026· ENGINE

  for the 3 years i have had this car the engine has just died no sensors no engine lights no dashboard indicators bells whistles NOTHING it just stops running and wont start the dealership replaced it the first 2 years it happened this time they are trying to say we drove it overheating and that isnt true i have AAA and the only service calls have been once a year to have it towed to Cochran in Monroeville to the dealership to get it fixed the first year they kept it 3 months trying to find something we did to be responsible for it but finally realized they had to replace it under dealership warranty. Last year they replaced it right away only had it a few weeks due to the same issue. This year which is almost exactly a year since the last time theyre blaming us and we did none of what thye say there has to a defect 3 engines in 3 years??!!! and i saw on your website there is issues with models sating 2015 thru 2024 with undetected coolant leaks causing engine issues etc so i need help im [XXX] and my husband is almost [XXX] this is our only vehicle!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/18/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  INTERIOR LIGHTS DIM ON STAR DOESN'T WORK RADIO DOESN'T WORK AND NO SOUND CHIMES FOR BLINKERS OR SENSORS. KEY GETS VERY HOT.

• 08/13/2025· ELECTRICAL SYSTEM,ENGINE

  We have had problems with this vehicle since we purchased it 2yrs ago. It started with loosing power once in awhile, then the AC quit working, both sets of keys have lost the buttons on the keypad, we have to manually lock and unlock the doors and the auto start is unusable, and now it stalls out at a speed above 30mph and starts smoking severely. It is not drivable. I have to pull over every 2 to 3 miles, because it overheats. We had it towed to a mechanic 2 weeks ago and he did what he could for what we could afford, but we didn't get 10 miles before it started again. The mechanic said this vehicle had a lot of problems. We are [XXX] and we always have our grandchildren [XXX] and [XXX] with us. You can imagine how frightening it is when this happens and we pull over and get everyone out. People pull off and try to help, but we worry about the wrong person stopping for the wrong reason. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)