2016 Chevrolet Silverado 3500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/13/2021· ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTSCrash

  During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.

• 12/11/2019· STEERING

  I BOUGHT THIS TRUCK IN OCTOBER 2019. WHILE OUT ON THE TEST DRIVE, I NOTICED 2 TO 3 INCHES OF FREE PLAY IN THE STEERING WHEEL. I ASKED THEM TO LOOK INTO IT AND THEY FOUND A BOLT IN THE STEERING BOX HAD BACKED OUT ABOUT A HALF INCH ON IT'S OWN. THEY FOUND A TSB FROM GM SAYING TO USE LOCTITE ON THE BOLT. THEY FIXED IT AND EVERYTHING HAS BEEN GOOD FOR TWO MONTHS. I AM NOW STARTING TO FEEL FREE PLAY AGAIN AND THE STEERING ITSELF FEELS VERY LOOSE/ NO STIFFNESS AT ALL WHEN DRIVING AT ANY SPEED. I'VE SEEN MANY OWNERS IN MANY DIFFERENT FORUMS COMPLAIN ABOUT THE SAME ISSUE AND I FEAR FOR MY FAMILIES SAFETY WHEN TOWING OUR HEAVY CAMPER NEXT YEAR ON VACATION. GM NEEDS TO RECALL THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.

• 12/11/2018· WHEELS

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB

• 12/09/2019· STEERING,SUSPENSION,WHEELS

  I REPORTED TO MY DEALER CHARPER CHEVROLET NOV. 2018,I HAD ROUGHLY 23K MILES,THAT MY 2016 CHEVY 3500 HAD DEVELOPED A WOBBLE, SHAKE WHATEVER YOU COULD CALL IT. THEY INVESTIGATED AND TOLD ME MY TIRES POSSIBLY HAD BROKEN BELTS THE TIRES HAD PLENTY OF TREAD LEFT. I WAS TOLD IF I COULD DEAL WITH THE SHAKE TILL I GET NEW TIRES SO BE IT. I RODE THEM TILL JULY 2019 GOT 6 NEW MICHELIN 235/80/17 LTX A/T2 TIRE PACKAGE. THEY RODE OK STILL HAD A LITTLE SHAKE TO START THEN IT GOT WORSE THE MORE I DROVE. LET ME SAY IT NEVER SHOOK ALL THE TIME IT WOULD COME AND GO. SOMETIMES WHEN I HEADED FOR WORK IN THE MORNING SHAKE SHAKE SHAKE OTHER TIMES NOTHING. WHEN GOING AROUND BENDS SHAKE SHAKE THEN NOTHING. IT IS VERY ANNOYING AND NEEDS ATTENTION. MY DEALER WANT TO INVESTIGATE MORE BUT I AM BEING ASKED TO FUND THE INVESTIGATION. WHERE DO I GO FROM HERE? PLEASE ADVISE ME. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

• 12/06/2016· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  WE HAVE HAD REPEATED INSTANCES, WHERE ENGINE LIGHT COMES ON, AND FUEL GUAGE FLAT LINES. IF YOU CAN NOT GET TO A QUALIFIED DEALER SOON ENOUGH, VEHICLE SHUTS DOWN WITHOUT WARNING[ACTUALLY IT REMAINS RUNNING UNTIL IT ALMOST COMES TO A COMPLETE STOP]. WE HAVE HAD TO INSTANCES OF SHUT DOWN, AND AT LEAST 6 INSTANCES ALTOGETHER OF ENGINE LIGHT/ FUEL GUAGE FLAT LINE. THIS HAS ALL HAPPENED SINCE VEHICLE WAS PUT IN SERVICE IN JANUARY / 2016. WE USE THIS VEHICLE TO TRAVEL ACROSS THE LOWER 48, AND PARTS OF CANADA, TO PICK UP BREEDING BULLS, THAT HAVE VALUES RANGING AS HIGH AS 1 MILLION OR MORE. THESE ANIMALS HAVE ALL BEEN TESTED FOR TRANSPORT BACK TO OUR FACILITIES IN PLAIN CITY, OH, AND ONCE ON THE TRAILER, ARE NOT TO BE REMOVED, UNLESS IT IS AN ABSOLUTE EMERGENCY, BECAUSE OF REGULATIONS. OUR CONCERN IS THAT, WHAT HAPPENS IF THIS VEHICLE IS GOING UP A MOUNTAIN HWY OR ANY OTHER SITUATION WHERE THERE IS ANOTHER VEHICLE FOLLOWING TO CLOSELY AND THEY HIT US AND END UP KILLING THE ANIMALS, ME, THE PERSON THAT HIT ME, OR ALL OF US OVER A FUEL TRANSFER PUMP THAT GM SAYS IS NOT PART OF IT'S POWERTRAIN WARRANTY OR NO LONGER IN IT'S BUMPER TO BUMPER WARRANTY. THEIR LINE IS, THAT THE VEHICLE IS CURRENTLY REPAIRED, AND FUNCTIONING PROPERLY, THEREFORE THERE IS NO ISSUE OR ANY REASON TO KEEP A CASE FILE # ON IT. WE HAVE LEARNED THRU OTHER INSTANCES, THAT THERE IS A DEALER SERVICE BULLITEN FOR THE SAME PROBLEM WE HAVE BEEN EXPERIENCING, AND SUPPOSEDLY THEY ARE TRYING TO FIND A SOLUTION, WHICH HAS YET TO COME TO LIGHT. ALL INSTANCES ON THIS MATTER HAVE HAPPENED IN VARIOUS STATES ACROSS THE COUNTRY, WHILE CRUISING AT SPEEDS BETWEEN 65 & 70 MPH ON INTERSTATE HWY TO THIS DATE, WITH THE LAST INSTANCE BEING ON 12/01/2016. WE HAVE EXPRESSED CONCERNS TO GM OF SAFETY, AND AN ACTUAL FIX FOR THIS ISSUE, AND SO FAR THE BEST WE GET FROM THEM IS, WE'RE SORRY FOR YOUR INCONVENIENCE.

• 11/22/2019· ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER

  WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.

• 11/07/2024· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.

• 10/24/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER

• 10/11/2023· ENGINE,FUEL/PROPULSION SYSTEM

  Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,

• 10/11/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.

• 10/04/2018· ENGINE

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT FUEL INJECTOR FILTER AND A FRACTURED PARTICULATE FILTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-467007708. THE APPROXIMATE FAILURE MILEAGE WAS 50,486.

• 09/26/2016· STEERING

  NEW TRUCK HAD LOSE STEERING WHEN I TOOK DELIVERY, REQUIRING OVER CORRECTION. WITH JUST 4529 IN MILEAGE ON IT I TOOK IT BACK TO MY DEALER. WAS TOLD THEY ALREADY HAD MADE REPAIRS TO FOUR OTHER TRUCKS WITH THE SAME ISSUE. THEY REPLACED THE HYDRAULIC RECIRCULATING BALL STEERING GEAR. STEERING GEAR ADJUSTER WAY TOO FAR OUT, LEAKING AT SHAFT SEALS. REPLACED GEAR AND THE NEW ONE WAS BAD AS WELL, WITH STEERING STICKING AND THEN SLIPPING. REPLACED WITH SECOND NEW GEAR AND VEHICLE CHECKED OUT AND WAS RETURNED TO ME. THIS IS A MAJOR SAFETY ISSUE IN MY OPINION FOR A TRUCK DESIGNED TO TOW HEAVY VEHICLES.

• 09/23/2016· ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 70 MPH HAULING A GOOSE NECK FLATBED DUEL TANDEM TRAILER, THE POWER BUS BAR SHORTED. IN ADDITION, THERE WAS A FAILURE WITH A LOOSE WIRE ASSOCIATED WITH THE STARTER. THE RADIO WOULD NOT TURN OFF AND THE CONTACT WAS LOCKED IN THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER TIGHTENED THE WIRES AND REPLACED ALL OF THE BUS BARS. THE NEXT MORNING, WITHIN LESS THAN 20 MILES, THE BUS BARS FAILED AGAIN. THE BRAKE, TRACTION CONTROL, AND OTHER WARNING INDICATORS AND GAUGES ILLUMINATED. THE CONTACT WAS LOCKED IN THE VEHICLE AND HAD TO MOVE THE KEY BACK AND FORTH AS WELL AS USE THE KEY FOB TO EXIT THE VEHICLE BECAUSE THE LEVER WOULD NOT RELEASE. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME. THE DEALER FAILED TO ROUTE THE WIRES CORRECTLY, IN WHICH THE EDGE OF THE BRACKET RUBBED A HOLE IN THE POWER CABLE. THE TAILGATE FRACTURED AND SHORTED DUE TO THE FAILURE, BUT THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE PART. THE VEHICLE WAS TAKEN TO THE DEALER TWO ADDITIONAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER A FOURTH TIME, THE DEALER REPLACED THE AIR INTAKE HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

• 09/20/2016· STRUCTURE

  THERE IS NO GRILLE BILLET COVERING THE RADIATOR IN THE FRONT OF THE VEHICLE AND DEBRIS FILLS THE COILS ON THE RADIATOR CAUSING THE TRANSMISSION TO RUN HOT

• 09/17/2024· VEHICLE SPEED CONTROLCrash

  The contact owns a 2016 Chevrolet Low Cab Forward truck. The contact stated that an employee had started the vehicle while parked and placed the vehicle in drive (D), the vehicle independently accelerated and crashed into 2 vehicles parked in front of the contact's vehicle. The contact stated that the employee had not noticed any warning lights. The contact stated that his vehicle had crashed into the front ends of the 2 vehicles and had crushed the hoods front bumper and grills on both vehicles and had pushed both vehicles aside. The contact stated that his vehicle had sustained damage to the driver and passenger side front doors and fenders as well as damage to the front bumper and grill. The police were called, and a report was written. The contact's employee was not injured. The other 2 vehicles were not occupied. The contact stated that the other two vehicles were towed away. The contact stated that his employee was able to drive his vehicle back to his business. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 16V797000 (Vehicle Speed Control). The failure mileage was approximately 62,000.

• 09/08/2021· AIR BAGSCrash

  The contact owns a 2016 Chevrolet Silverado HD Crew. The contact stated while driving approximately at 55 mph when the vehicles in front of the contact began to stop abruptly which resulted in the contact crashing the vehicle into another vehicle. The air bags did not deploy. A police report was taken and 2 persons in the contact's vehicle sustained injuries; i.e contact's wife who was a passenger sustained a sprain on the right wrist and right ankle, and whiplash, pain in the right shoulder and neck. The contact sustained pain in the right shoulder and neck. They did not seek medical treatment until a couple of days post-accident. The vehicle was towed to an insurance lot and was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 34,545.

• 08/20/2018· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER

• 08/17/2017· STEERING

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFERENT AND HAD TO BE TURNED A FEW INCHES BEFORE THE VEHICLE WOULD RESPOND AND TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARAMIE GM AUTO CENTER (3600 GRAND AVE, LARAMIE, WY 82070 (307) 460-4761) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,500.

• 08/11/2017· STRUCTURE

  BAD PAINT, EXTREMELY SOFT, CHIPS EASILY. REAR OF FENDERS AND TAILGATE SHOWED CHIPS AFTER 1500 MILES, NOW FRONT OF REAR FENDERS ARE CHIPPED AS WELL AS NUMEROUS PLACES ON SIDES AND FRONT OF VEHICLE. DEALER TOLD ME IT WAS DUE TO DUST STORM. MY 2003 SILVERADO HAS PAINT THAT LOOKS NEWER THAN MY 2016 AND IS PARKED IN THE SAME LOCATION.

• 08/08/2020· STEERING

  AT 54,000 MILES, NOTICED 2-3 INCHES IN PLAY IN THE STEERING WILE DRIVING THE VEHICLE. NOW THAT THE STEERING HAS LOOSENED, IT IS A CONTINUAL ISSUE. I HAVE NOT HAD IT DIAGNOSED YET. HOWEVER, IN READING OTHER COMPLAINTS ON THIS SITE, THIS SEEMS TO BE A DESIGN ERROR. AS THIS IS DANGEROUS. THE NHTSA SHOULD FORCE GM TO ISSUE A RECALL.

• 08/07/2024· POWER TRAIN

  See attached document for complaint

• 08/02/2018· STEERING

  STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOCK-TITE ON IT); THEY HAD A NEWLY DESIGNED PART; AND, CHECKING INVENTORY YOU LEARN THAT DEALERS HAVE NEW STEERING ASSEMBLIES IN INVENTORY FOR 2016 AND 2017. SEEMS AS THOUGH CHEVY KNOWS IT HAS A SERIOUS SAFETY/STEERING ISSUE AND HAVE MADE A BUSINESS DECISION TO NOT RECALL UNTIL THERE IS A CATASTROPHIC FAILURE AND PEOPLE DIE. THERE ARE OTHER REPORTS ON THIS SITE OF FAILURES AT MILEAGES FROM 1700 ON UP. THIS CLEARLY IS THE RESULTS OF A DESIGN OR SYSTEM FLAW AND IS SYSTEMIC. THIS MATTER NEEDS TO BE INVESTIGATED.

• 07/31/2018· WHEELS

  HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE DEALER AND THEY GET MICHELIN TO COVER 30% FOR A NEW SET OF FRONT TIRES WHICH STILL COST ME APPROX. $700.00. WELL 6 MONTHS LATER I HAVE 21K MILES ON THE NEW TIRES AND THEY ARE STARTING TO DO THE SAME THING I BROUGHT THE TRUCK IN TO THE DEALER TWO WEEKS AGO TO HAVE THEM ASSESS THE SITUATION AND HAVE YET TO HEAR BACK FROM THEM. SO ONE WEEK AGO TODAY I CALLED GM DIRECTLY AND THEY TOLD ME THEY WOULD CALL BACK WITH IN TWO BUSINESS DAYS AND OR NO LATER THAN FRIDAY. WELL FRIDAY HAS PASSED I DO NOT KNOW WHAT TO DO I USE THIS TRUCK TO MAKE MY LIVING AND I AM VERY CONCERNED ABOUT SAFETY AND THE PRE MATURE WEAR ON THE TRUCKS FRONT END COMPONENTS. THERE IS A STRANGE VIBRATION IN THE FRONT END AND IT PULLS TO ONE SIDE OR THE OTHER ON THE FREEWAY THE DEALER HAS ALIGNED THE FRONT END WITH NO RESULTS.

• 07/25/2023· STEERING

  On June 27 2023 we we driving on a two lane highway pulling our travel trailer. We had driven 5 hrs the previous day parked unhooked and drove around the area with no issues. The following morning we left an were just entering the highway speed zone when the truck abruptly crossed the centreline. I managed to correct and stop n the shoulder and noticed 6-8” of play in the steering wheel. I dropped the trailer and slowly drove back to the town to try and see what the issue was. The vehicle continued to move left and right with no input from me. It was determined that the steering box was leaking and when steering was input a thumping could be felt in the tires but not in the steering wheel. The shop determined the box sector shaft adjustment shaft was nearly backed out completely. I contacted the dealership that services my truck about what should be done and they stated “replace the steering box” which we did. Had there been on coming traffic this would have been a fatal or serious collision and it is doubtful this defect would have surfaced as a causal factor.

• 07/20/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, FELT SOFT, AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY SLOW DOWN AND STOP WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO POWER GM (16070 STATE RTE 170, EAST LIVERPOOL, OH 43920 (330) 385-9100), BUT NEITHER PLACES COULD DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE BRAKE PADS HAD TO BE CHANGED EVERY 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A LAW SUIT. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD POSTPONED COURT HEARINGS REPEATEDLY AND THE VEHICLE WAS NOW PART OF A LEMON LAW. THE FAILURE MILEAGE WAS 4,000.

• 07/19/2019· STEERING

  EXCESS PLAY AND SLOPPY STEERING. LOOSE AND WORN PITMAN ARM AND IDLER ARM NEEDED REPLACEMENT AT 37,844 MILES. VEHICLE IS LIGHTLY USED AND NOT ABUSED OFF ROAD.

• 07/18/2017· STEERING

  AT 2000 MILES ON MY NEW TRUCK, THE STEERING BECAME VERY LOOSE. DEALER REPLACED STEERING BOX. I HAVE NOW HAD IT IN 3 MORE TIMES WITH LOOSE STEERING. VERY SCAREY TO DRIVE ON THE FREEWAY WITH LOOSE STEERING. YOU FEEL IT MORE AT HIGHER SPEEDS THAN YOU DO AT LOWER SPEEDS

• 07/11/2019· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CARL BLACK CHEVROLET BUICK GMC AT (888) 457-2417 (LOCATED AT 1110 ROBERTS BLVD NW, KENNESAW, GA 30144) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 07/08/2021· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.

• 06/28/2025· STEERING

  Power steering intermittently goes out. Mostly when it's hot out, slow speeds, and cornering.

• 06/24/2017· POWER TRAIN

  4 WHEEL DRIVE DID NOT ENGAGE BEFORE. STUCK ON AN SNOWY PARKING STRUCTURE AND COULD NOT GET UP THE RAMP, DUE TO 4WD NOT ENGAGING.DRIVE SHAFT PARTS BROKE WHILE ENGAGING 4WD. IT WAS CRACKED PRIOR TO THE BREAK, BUT THE TORQUE CAUSED IT TO SNAP IMPACTING THE TRANSMISSION,RIPPING OUT THE FILTER FROM THE TRANSMISSION CAUSING IRREPARABLE DAMAGE. REAR WHEELS WERE IN MUD NEAR A BOAT RAMP. FRONT TIRES WERE ON DRY GROUND. ATTEMPTED TO PULL OUT, REAR TIRES SPUN. STOPPED TRUCK, PUT INTO 4 HI AND THE FRONT TIRES WOULD NOT CATCH, AND REAR SPUN. DIGGING DEEPER INTO THE MUD. STOPPED THE TRUCK AND PUT IT IN 4 LO, PLACED IT IN DRIVE PULLED OUT SLOWLY AND THEN A LOUD BANG. IMMEDIATELY TURNED OFF THE TRUCK.. HAD TO HAVE IT TOWED. SUTLIFF CHEVROLET IN HARRISBURG, PA REFUSES TO COVER THIS UNDER WARRANTY DUE TO "ABUSE". THEY INSIST 4WD IS WORKING DUE TO THE LIGHT ON THE DASH LIGHTING UP, BUT THE DRIVE SHAFT IS NOT ATTACHED. 4WD CAN NOT BE VERIFIED UNTIL AFTER IT,S REPAIRED. YOU CAN CLEARLY SEE IN THE PICTURES HOW PART OF THE CRACK IS CLEAN AND THE OTHER HALF IS DIRTY FROM ROAD GRIME.

• 05/23/2023· STEERING

  There is excessive play in the steering causing the vehicle to wander. Problem is amplified at freeway speeds or while towing 5th-wheel. On some roads truck will pull one direction till change in road slop cause truck to swerve in opposite direction. Like many others have stated this is a dangerous situation. Problem has not been confirmed by service center on this truck, but manufacturer has issued TSB PIT5501E. There are no warnings messages.

• 05/19/2017· FUEL/PROPULSION SYSTEM

  TRUCK WOULD NOT START. SECOND TIME THIS HAS OCCURRED. FIRST TIME TRANSFER PUMP WAS EXCHANGED. NOW BEING TOLD IT IS REQUIRING FRONT AND REAR TANK LEVEL SENSORS. TWICE HAVE BEEN STRANDED IN THIS VEHICLE FOR FUEL ISSUES. PRIOR ISSUE OCCURRED WHILE TRUCK WAS DRIVING ON A STREET. THIS TIME, WHEN TRYING TO RESTART AFTER COMPLETING A DELIVERY.

• 05/13/2023· SERVICE BRAKES,ENGINE

  Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.

• 05/11/2024· STEERING

  The steering is very loose. There are multiple complaints about this. I owned a 2017 GMC 2500 before this and had the same issue. I have not brought this into a shop because I’m not looking forward to the diagnosis & cost. This has been an ongoing issue for years. GM needs to recall something in the steering box. Source: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 05/01/2017· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS

• 04/21/2017· FUEL/PROPULSION SYSTEM

  GAS EXPLODED OUT THE TOP OF THE TANK - CAUSING GAS TO FLOW OUT OF THE TOP. NO FIRE STARTED SINCE IT HAPPENED RIGHT AS THE FIRETRUCK WAS PASSING THE AREA. THEY HEARD THE NOISE AND SMELLED THE GAS. THEY DISCONNECTED THE BATTERY AND MARKED OFF THE AREA. THEY ALSO ASSISTED IN CLEANING UP THE SPILL. VEHICLE WAS IN MOTION WHEN THE EXPLOSION TOOK PLACE AND THEY CONTINUED TO COAST TO A SAFE SPOT SINCE THE TRUCK NO LONGER WAS GETTING FUEL.

• 04/21/2016· ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

  ENTIRE INSTRUMENT CLUSTER WENT OUT WHILE DRIVING CAUSING LOSS OF NEEDED INFORMATION SUCH AS SPEED AND OTHER PERTINENT INFORMATION. DEALER SAYS THERE IS A TSB THAT THE ENTIRE TRUCK HAS TO BE RE-FLASHED INCLUDING ALL MODULES IN THE VEHICLE BECAUSE IT DOES NOT RECOGNIZE THE INSTRUMENT CLUSTER. DURING THIS TIME, ALL SAFETY SYSTEMS FLASHED AND APPEARED TO BE INACTIVE. AIR BAG, TRACTION CONTROL, ABS, TRAILER BRAKING ETC. THIS NEEDS TO BE INVESTIGATED TO SEE IF A RECALL MUST HAPPEN. IF WE GOT IN AN ACCIDENT DURING THIS OCCURRENCE WHO KNOWS IF ANY OF THE SAFETY SYSTEMS ON THE VEHICLE WERE FUNCTIONING.

• 04/20/2017· POWER TRAIN

  THE TRUCK IS A 2016 CHEVROLET 3500 HD DIESEL, WHEN THE TRUCK GOES INTO REGENERATION MODE THE TRUCK ACCELERATES WITHOUT NOTICE. IT DOESN'T MATTER IF IT'S IN PARK, REVERSE, NEUTRAL OR DRIVE, THE RPM OF THE ENGINE SPEEDS UP TO ABOUT 900 RPM. IN A FORWARD MOTION IT WILL SPEED UP FROM 6 MPH TO 10 MPH IN DRIVE WITHOUT NOTICE. IN REVERSE IT WILL SPEED UP TO 5 MPH WITHOUT NOTICE. IF YOU ARE AT A STOP LIGHT AND IT GOES INTO REGENERATION MODE IT WILL ALMOST PUSH THROUGH THE BRAKE, INADVERTENTLY CATCHING YOU OFF GUARD AND HAVING TO PUSH ON THE BRAKE WITH EVEN MORE PRESSURE. I'VE TAKEN THE TRUCK TO THE DEALER AND WAS TOLD TWICE THAT IT'S A CHARACTERISTIC OF THE COMPUTER AND CAN NOT BE CHANGED.

• 04/10/2018· STEERING,ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

• 04/06/2019· STEERING

  SLOPPY LOOSE STEERING, SLACK ADJUSTER STUD LOOSENED 3/8 INCH, 3 TO 4 INCH STEERING PLAY. UNSAFE. LOCTITE FIX DOES NOT LAST. NEW RE-ENGINEERED GEAR BOX RECALL NEEDED.

• 03/30/2016· UNKNOWN OR OTHER

  HAS THE CHEVY SHAKES BETWEEN 38 AND 70 MILE PER HOUR .5.3 V8 MOTOR AND 8 SPEED TRANSMISSION 342 REAR AXEL LOCKING DIFFERENTIAL . BEEN SELLING GM'S FOR 55 YEARS AND IF THIS WAS A DEMENSTRATOR WE WOULD NEVER NEVER SELL ANOTHER TRUCK.

• 03/17/2025· SERVICE BRAKES

  While connected to a RV which has onboard batteries, the truck's brake controller disables the braking system if the batteries on the RV fluctuate in voltage. The truck will give an alert advising "Trailer Brakes Disabled." This has occurred multiple times while pulling my RV which weighs 16,000 pounds, making it unsafe and hard to stop using only the truck's brakes. It happened while traveling through Atlanta, GA and once in Nashville, TN. Chevrolet has at least one TSB on this for similar 2022-2024 2500 and 3500 trucks. This has been a widely reported problem on several RV forums. The truck brake controller will work again if the engine is shut off and turned back on or the trailer is unplugged and re-plugged in the truck. This problem occurred approximately 10 times on my trip from Missouri to Florida in January and about the same number of times when returning to Missouri at the end of February.

• 03/17/2017· FUEL/PROPULSION SYSTEM

  P2636 TRANSFER PUMP - DRIVER INDICATED FUEL GAUGE WAS FLUCTUATING FROM FULL TO EMPTY. CHECK ENGINE LIGHT CAME ON AND GAUGE DROPPED TO EMPTY. DRIVER SAW SMOKE COMING FROM LEFT SIDE OF ENGINE. UPON INSPECTION STRONG FUEL ODOR. DEALERSHIP FOUND CLEARED CODE AND FOUND GAUGES READING NORMAL, THEN PUMP "GOT LOUD AND HOT AND QUIT OPERATING". REPLACED FUEL TRANSFER PUMP. VEHICLE HAD 40,396 MILES. BELIEVE THIS TO BE A HAZARD TO OUR DRIVERS, WITH FUEL LEAK/FIRE AND STALLING POTENTIAL OUTCOMES.

• 03/07/2018· VEHICLE SPEED CONTROL

  AT ALL TIMES, INCLUDING WHILE DRIVING AT HIGHWAY SPEEDS, THE ACCELERATOR PEDAL MAKES A SQUEAKING SOUND WHICH IS NOT ONLY IRRITATION, BUT A SIGN OF SOME SORT OF PROBLEM WITH THE ACCELERATOR PEDAL ITSELF. TOOK IT INTO DEALERSHIP UNDER WARRANTY STILL AND THEY CLAIM THAT THIS DEFECT IS NORMAL SIMPLY BECAUSE THEY FOUND THE SAME CONDITION ON ALL OTHER SIMILAR VEHICLES THAT THEY CHECKED. I SUGGEST THAT ALL OF THESE VEHICLE SUFFER THE SAME DEFECT. THIS IS A TELLTALE SIGN OF A PROBLEM, WHAT IF THE PEDAL WERE TO BECOME STUCK WHEN DEPRESSED? DEALERSHIP SAID THEY ARE UNABLE TO LUBRICATE IT OR MODIFY IT. UNWILLING TO DO ANY OTHER REPAIR ABOUT THIS. CLAIMS IT IS "A NORMAL CONDITION". ONLINE FORUMS SUGGEST THAT OTHERS DEALERS HAVE MADE UNIT REPLACEMENTS AND/OR MODIFICATIONS TO FIX THE NOISE.

• 02/24/2016· STEERING

  I PURCHASED A 2016 SILVERADO 1500 4WD LTZ CREW ON FEBRUARY 08, 2016. ON FEBRUARY 20, 2016 WITH JUST 312 NEW MILES DRIVEN ON THE NEW VEHICLE, THE ELECTRIC POWER STEERING STOPPED WORKING WHILE DRIVING 60 MILES PER HOUR GOING WEST ON THE SOUTHERN STATE PARKWAY MIDDLE LANE IN NASSAU COUNTY NEW YORK. WITH NO POWER STEERING ON A SIX THOUSAND POUND TRUCK, I HAD TO STRUGGLE WITH TURNING THE STEERING WHEEL AWAY FROM OTHER VEHICLE ON THE PARKWAY AND EXIT THE PARKWAY WITHOUT CAUSING AN ACCIDENT. I IMMEDIATELY CALL FOR ROAD SIDE SERVICED AND THE TRUCK WAS TOWED AND RETURN TO THE DEALER FOR SERVICE. DURING THE INVESTIGATION, THE CHEVROLET SERVICE DEPARTMENT LOCATED IN VALLEY STREAM, NY STATED ON FEBRUARY 24, 2016 THAT THE ENTIRE ELECTRIC RACK OPINION FOR THE POWER STEERING WAS DEFECTED WHEN IT WAS INSTALLED DURING THE ASSEMBLY BY THE MANUFACTURE. THE 2016 SILVERADO 1500 TRUCK WAS PURCHASED NEW ON 2/08/2016, AND I HAVE CONCERNS THAT OTHER MECHANICAL PARTS IN THE VEHICLE MAY BE DEFECTED AND THE VEHICLE MAY BE UNSAFE TO DRIVE.

• 02/20/2026· AIR BAGSCrash

  I have now been in 2 serious accidents that resulted in all other vehicles deploying airbags and being totalled, but mine have never deployed and it has been suggested there may be a recall for this

• 02/20/2026· UNKNOWN OR OTHER

  As I was driving I heard a loud slam under my hood and when I checked the clutch for my AC compressor was gone. The AC no longer works and I have no idea where the parts went. When I looked this up it appears to be a common issue.

• 02/12/2023· EXTERIOR LIGHTING

  Plugs for brake/running/turn signal lights have moisture and road salt inside and corrode causing brake/running/turn signal light to not operate. I have cleaned the corrosion out multiple times, now the contacts inside the plug have corroded away with the only resolution being to replace the wire harness. Parts are available for inspection. My safety and the safety of others is at risk due to failure of lights to operate. I have not contacted a dealer or service center. I have diagnosed the problem myself and will repair myself when i receive the new wire harness. I have several other individuals who have experienced the same failure as described.

• 02/11/2020· FUEL SYSTEM, GASOLINE

  2016 SILVERADO DURAMAX. CONSUMER WRITES IN REGARDS TO CP4 FAILURE. *LD *JS