2016 Chevrolet Silverado 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2022· ELECTRICAL SYSTEMFire

  While my wife and two young kids were driving down the road with sThe rear heater element caught fire and shattered the rear passenger side back glass. There was no warning lights, or prior failures with this system. This problem has not been inspected by anyone at this point due to being a holiday weekend.

• 12/29/2017· POWER TRAINCrash

  I PURCHASED A HEAVY LARGE STEEL CABINET WHICH WAS LOADED ONTO MY PICKUP TRUCK. WHEN I ARRIVED AT HOME, I WAS GOING TO LIFT THE CABINET OFF OF MY TRUCK WITH A JOHN DEERE LOADER. I PARKED MY TRUCK ON MY LAWN. I THEN DROVE THE LOADER UP TO THE TRUCK ON THE DRIVER'S SIDE. I RAISED THE BUCKET OF THE LOADER OVER THE CABINET AND CONNECTED IT TO THE CABINET WITH A CHAIN. I RAISED THE BUCKET UP UNTIL THE CABINET WAS ABOUT 4 INCHES OFF THE TRUCK BED. I GOT OFF THE LOADER AND PROCEEDED TO DRIVE MY TRUCK FORWARD OUT FROM UNDER THE CABINET. I STARTED TO PULL FORWARD SLOWLY WHEN I NOTICED THE BACK OF THE CABINET SEEM TO TILT SLIGHTLY DOWNWARD. I WAS CONCERNED THE WHEEL ON THE CABINET WOULD GET CAUGHT BETWEEN THE SPACE OF THE BED AND THE TAILGATE. I DECIDED TO GET OUT OF THE TRUCK AND RAISE THE BUCKET A FEW MORE INCHES HIGHER. THE ENGINE WAS RUNNING AND I PUT THE TRUCK IN PARK ( THE PARK DASH LIGHT CAME ON) AND I GOT OUT. I WALKED TOWARD THE LOADER CAB. WHEN I WAS HALFWAY THERE, THE PICKUP TRUCK ROLLED BACKWARD, HITTING THE CABINET WHICH WAS SUSPENDED FROM THE LOADER STOPPING THE TRUCK. THAT CAUSED THE CABINET TO STRIKE THE BACK OF THE TRUCK BED, PUSHING IT INTO THE CAB, BREAKING THE BACK WINDOW AND DENTING THE CAB ROOF. THERE WAS OVER $9000.00 DAMAGE TO THE TRUCK. I HAD A $2000.00 INSURANCE DEDUCTIBLE. I HAVE FOUND THAT WHEN I MOVE THE GEAR SHIFT LEVER BETWEEN THE " REVERSE " AND " PARK" DETENTS, THERE IS A FLAT SPOT WHERE THE SHIFT LEVER CAN STAY AND A LIGHT WILL INDICATE EITHER "R" OR "P" DEPENDING WHERE IT RESTS ON THAT FLAT SPOT. THIS ONLY HAPPENS BETWEEN "PARK" AND "REVERSE". WHEN I GOT OUT OF THE TRUCK THE LIGHT INDICATED "PARK" BUT WAS ON THE FLAT SPOT AND HELD IN PARK UNTIL IT SLIPPED BACK TO THE REVERSE DETENT CAUSING THE ACCIDENT. THERE SHOULD BE NO WAY THAT THE GEAR SHIFT LEVER SHOULD BE ABLE TO REST BETWEEN GEARS INDICATING IT IS IN PARK.

• 12/27/2024· POWER TRAIN

  At only 71,000 miles the 6L90 transmission had to be replaced in my Silverado because of slippage in fifth, sixth and heavy metal shaving showing in the pan. I have never plowed with this truck or abused the transmission. I've only towed up to 7,000 lbs which is well within specifications. As I continue to talk with other owners of the 6L90 and various mechanics, it has become evident that this particular transmission has a very high failure rate. Unfortunately the core to the failed transmission has already been returned, but what if something major internally failed that locked up the drivetrain and caused an accident? My mechanic John Portal has replaced several 6L90's with multiple types of failures. The only warning I received from the transmission was an engine light which only appeared after the transmission started to fail.

• 12/26/2018· AIR BAGSCrash

  VEHICLE WAS IN AN ACCIDENT, VEERED OFF THE SIDE OF THE ROAD AND HIT A FEW TREES. THE AIRBAG DUST DEPLOYED, HOWEVER THE AIRBAG ITSELF DID NOT.

• 12/24/2025· EQUIPMENT,ELECTRICAL SYSTEM

  Had new Western Wideout snowplow (recommended by western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with snow plow prep package. Vehicle's Instrument cluster, HVAS, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue which has been discussed and documented per GM Service Bulletin No.: PIT5387C (Feb 2016)- PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124k (11/7/2019). Western states the fix for this issue is for GM to supply and install a wiring harness (per the above GM bulletins) GM dealerships as well as GM consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387 and other bulletins has been discontinued. Therefore GM can not nor will ever be able to obtain or install this wiring harness in the future. GM Upfitter Integration Bulletin #124K instructs to install a different part number 84288774 VYU Snow Low Jumper harness per the latest Version of GM Service Bulletin PIT5387. "Note: that this jumper harness and installation will be provided (one time) without charge." GM dealerships state PN 84288774 does not appear in their system as a valid GM part. Parts. The official GM parts store at [XXX] , list this part but shows it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this KNOWN safety issue. Western (and other manufactures) still manufacturing, recommending and installing snowplows for this specific vehicle. GM, manufactured, sold, promoted, advertises and continues to recommend snowplows to be installed on these vehicles (with the GM factory snow plow prep option), and continues to issue bulletins instructing GM dealerships how to fix this issue despite being fully aware GM cannot supply these parts. Therefor GM has made it impossible for GM to honor their own warranty that still currently in effect, for a KNOWN SAFTEY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/24/2025· ELECTRICAL SYSTEM,ENGINE

  Had new Western Wideout snowplow (recommended by Western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with the factory snow plow prep package (RPO VYU). Vehicles instrument cluster, HVAC, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue per GM Service Bulleting NO.: PIT5387C (Feb 2016) through PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124K (11/7/2019). All list this specific vehicle. This issue effects snowplows by all manufactures and is not confined to Western. Per the above bulletins published by GM, GM is to supply and install a wiring harness under a unique one time warranty procedure that does not expire with the vehicles base warranty. GM dealerships as well as GM's consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387C and other bulletins has been discontinued. UP Bulletin 124k refers to and instructs to install GM part number 84288774 VYU Snow Plow Jumper harness per the latest version of GM service Bulletin PIT5387. With a note stating "this jumper harness and installation will be provided (one time) without charge". GM dealerships and GM customer assistance (parts) state that PN 84288774 does not appear in their parts system as a valid GM part. The official GM parts store [XXX] lists this part but shows that it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this known and documented issue. GM manufactured, sold, promoted, advertised and continues to state that snowplows can be installed on these vehicles with (or without) GM's factory snow plow prep option. Additionally GM continues to issue and publish Bulletins instructing GM dealerships how to fix this issue despite being fully aware of this impossibility. GM has also made it impossible for GM to honor GM's own warranty that is still in effect for A KNOWN SAFTY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/12/2019· STEERING

  AROUND 35,000 MILES THE STEERING BECAME VERY SLOPPY. 4-6 INCHES OF PLAY BEFORE RESPONDING. THE DEFECTIVE STEERING BOX ALSO ACTIVATES STABILITRACK WHILE DRIVING ON CLEAR ROAD CONDITIONS JERKING THE VEHICLE TO THE LEFT. TOOK THE TRUCK THE WILSON COUNTY CHEVROLET BUIK GMC IN LEBANON TN. THEY PERFORMED SERVICE BULLETIN '#PIT5501C. PROBLEM CAME BACK A FEW DAYS LATER. THEY SAID THE STEERING BOX AND PITMAN ARM NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. I DO NOT FEEL SAFE DRIVING THE TRUCK WHILE IT JERKS ME ALL OVER THE ROAD. GM NEEDS TO STEP UP AND FIX THE ISSUE ON HUNDREDS OF TRUCKS AFFECTED BY THIS STEERING ISSUE!!!

• 12/11/2021· STEERING

  Steering wheel has become very sloppy and there is a large “gap” when turning left or right. Truck wanders left/right and hard to keep straight. It used to be very precise. Now a moderate dip will cause a left/right shudder in the steering wheel and no control of steering until it settles out. Had it aligned and dealer said all components were good. Out of warranty, dealer said the tab on problem would help for a period of time at $800, or a new steering box would be a longer but not permanent fix, at $2000 or so. Stated very common with this truck along with needing frequent realignments, all related to new electric steering system.

• 12/10/2021· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.

• 12/09/2024· ELECTRICAL SYSTEM

  The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster intermittently switched between safety features and the radio. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within the next several days. In addition, the contact stated that the vehicle was previously taken to several dealers for diagnostic tests; however, the contact declined the diagnostic test due to the cost. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

• 12/07/2023· ENGINE,FUEL/PROPULSION SYSTEM

  The 6.6L V8 LML turbodiesel Duramax engine Bosch CP4 fuel pump failed. U.S. diesel fuel does not provide adequate lubrication for the CP4 fuel pump. The lack of lubrication led to internal fuel pump damage and resulted in metal shavings that damaged the pump, the fuel system, and the GM Duramax engine as well. There was no warning lamps, messages or other symptoms of the problem prior to the failure.

• 11/30/2022· POWER TRAIN

  The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 35 MPH, the contact attempted to accelerate but the vehicle failed to respond. There was no warning light illuminated. The contact was able to pull over and turn off the vehicle. The contact stated that once the vehicle had cooled down, the vehicle was restarted and operated normally. The contact stated that the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The dealer suggested that the failure might be related to the transmission. The manufacturer was contacted and stated that the vehicle was not under recall and a case was filed. The failure mileage was 75,000. The VIN was not available.

• 11/18/2019· SERVICE BRAKESCrash

  STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.

• 11/15/2022· ELECTRICAL SYSTEM

  The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 55 MPH and towing a 2005 Dump Trailer, the message "Service Trailer Brake System" was displayed, and the trailer brake failed. The contact veered to the side of the road. The contact stated that upon inspecting the trailer wires and fuses, he noticed that the parts were in good condition. The contact was able to continue driving however, the failure had been reoccurring intermittently while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

• 11/15/2019· STEERING

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.

• 11/08/2017· STEERING

  ALL OF A SUDDEN AND WITHOUT ANY WARNING, WHILE DRIVING DOWN THE ROAD, THERE BECAME BETWEEN 3 AND 31/2 INCHES OF SLACK IN THE STEERING. THE TRUCK SUDDENLY DARTED TO THE SIDE. COULD HAVE EASILY CAUSED A COLLISION. THE PRIVATE MECHANIC I SPOKE WITH OVER THE PHONE KNEW EXACTLY WHAT THE PROBLEM WAS, AS DID THE DEALERSHIP WE SPOKE WITH. APPARENTLY THIS IS A KNOWN PROBLEM. THIS IS A SAFETY ISSUE. SUDDEN SLACK IN THE STEERING BOX. COULD HAVE EASILY CAUSED A HEAD ON COLLISION! ALL FRONT END COMPONENTS HAVE NO SLACK EXCEPT THE STEERING BOX.

• 11/08/2016· ELECTRICAL SYSTEM

  THIS IS NOT A SAFETY ISSUE BUT I AM EXPERIENCING A PROBLEM WITH MY AUDIO SYSTEM IN THE 2016 SILVERADO 2500 HIGH COUNTRY TRUCK. THE AUDIO SEEMS TO GO IN AND OUT OF STEREO SOUND AND ALSO SSEMS TO BE CHANGING ITS EQUALIZATION PERIODICALLY. THERE DOESN'T SEEM TO BE AND RHYME OR REASON WHEN THIS HAPPENS; DOESN'T HAPPEN WHEN I HIT A BUMP, OR STOP SUDDENLY, OR ANYTHING LIKE THAT. THE SOUND SYSTEM WILL JUST RANDOMLY CUT IN AND OUT IN THE MANNER DESCRIBED ABOVE. IT IS MILDLY ANNOYING AND IF ANYONE KNOWS WHAT THIS COULD BE I'D APPRECIATE THE HEAD'S UP. IT'S BEEN TO THE DEALER FOR MAINTENANCE AND I ASKED THEM TO TAKE A LOOK AT IT WHICH OR COURSE, THEY DIDN'T FIND ANYTHING. I KNOW I'M WHINING BUT WHEN YOU SPEND $51K FOR A VEHICLE YOU WANT EVERYTHING TO WORK ON IT, RIGHT!

• 11/04/2022· AIR BAGS

  The contact owns a 2016 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V504000(Air Bags). The dealer had been notified about the recall and informed that parts were not yet available despite the notification that stated otherwise. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

• 10/28/2017· UNKNOWN OR OTHER

  I HAVE AUTO DOOR LOCKS, BUT NO MANUAL UNLOCKS. IF THERE IS A POWER LOSS OR FRONT END ACCIDENT AND BATTERY IS DAMAGED YOU CANNOT UNLOCK DOORS FROM INSIDE VEHICLE TO GET OUT. SEEMS LIKE A HAZARD AS THE DOOR BUTTONS ARE ALSO DOWN INSIDE THERE HOLE AND YOU CANNOT PULL THEM EITHER.

• 10/26/2018· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

• 10/19/2017· STEERING

  WHILE DRIVING ON THE HIGHWAY AT ~65 MPH, THE STEERING SUDDENLY BECAME VERY LOOSE. HAD ABOUT 4 INCHES OF PLAY IN THE STEERING WHEEL BEFORE THE TIRES WOULD TURN. VERY HARD TO CONTROL VEHICLE IN LANE.

• 10/17/2017· UNKNOWN OR OTHER

  LOCK SYSTEM FAILURE- CHILD'S FINGER CAUGHT IN DOOR. VEHICLE WAS PARKED IN MY GARAGE. WE WERE PREPARING TO GO TO SCHOOL. BOTH FRONT DOORS WERE OPEN, MY DAUGHTER WAS PLACING HER BACKPACK IN FRONT FLOORBOARD FOR SCHOOL. WHILE DOING SO, I REACHED IN AND STARTED THE TRUCK. THE LOCKS AUTOMATICALLY ENGAGED. SHE PUSHED THE FRT PASSENGER DOOR TO, BUT CAUGHT THE FISRT JOINT OF HER THUMB IN THE DOOR JAMB. THE DOOR REMAINED IN THE HALF LATCHED POSITION. EVEN AFTER UNLOCKING THE VEHICLE FROM THE INSIDE, WE WERE NOT ABLE TO GET THE LOCK TO PHYSICALLY DISENGAGE AND ALLOW THE DOOR TO OPEN TO FREE HER FINGER. THE ENTIRE TIME SHE WAS SCREAMING, AND OUT OF DESPERATION SHE YANKED HER THUMB OUT. HER ENTIRE THUMB IS SWOLLEN, AND BLACK AND BLUE ON THE END. I ABSOLUTELY DESPISE THIS LOCKING FEATURE ON THE TRUCK- IT IS ENOUGH TO MAKE ME CONSIDER RETURNING THE VEHICLE- AND I HAVE ONLY HAD IT FOR 6 MONTHS. I PURCHASED THIS TRUCK NEW IN MARCH 2016 FROM FRANKLIN, TN. IT WAS A SERVICE LOANER WITH 4700 MILES ON IT AT THE TIME.

• 10/15/2022· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  The infotainment center seems to malfunction and push buttons on it's own or not respond to input, which seems related to a more serious problem I experienced where the gauge cluster was not reading anything out when I was driving, including not knowing what speed I was at or what gear I was in. I had to turn the vehicle off several times and restart it several times before the issue resolved.

• 10/15/2020· SEAT BELTS

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT HE WAS A CERTIFIED MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

• 10/15/2018· STEERING

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN INTERNAL POWER STEERING FLUID LEAK AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED FOR THE ELECTRONIC POWER STEERING. THE DEALER (GROSS MOTORS, 404 E. DIVISION STREET, NEILLSVILLE, WI 54456, 715-743-3207) WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TT CONSUMER STATED POWER STEERING FLUID LEAKED ALL OVER GARAGE FLOOR ALSO LOUD NOISE COMING FROM POWER STEERING. UPDATED 12/18/18*JB

• 10/14/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Electrical connections not sealed at horn assembly leads to corrosion and horn to stop functioning.

• 10/10/2023· ENGINE

  My 2016 Chevy at a stop light started jerking and then just shut off and wouldn’t start again. I had to have it towed and was told at the repair shop that it was the CP4 fuel pump that went. Of course I had them do all the repairs and they found metal shavings all through out the fuel system. I was without my truck for weeks and had to pay ridiculous cost of almost $13,000. With how often this is happening this should all be reimbursed to me and GM needs to step up and take care of it along with NHTSA.

• 10/09/2024· STEERING,SERVICE BRAKES

  Chevy Duramax trucks, 2011-2016 use a CP4 fuel pump that will eventually fail. The engine shuts off and there is a loss of steering and brakes. This is a major safety issue. I called Chevy GM 1800 222 1020 and was told, " we are aware of the problem, have no remedy, no recall has been issued yet, call back in a month". My daughter has a 2015 that failed when she was hauling expensive horses, the dealer put the same type defective pump back in the truck. Every diesel repair shop, dealer, and GM is aware of this defect. There is a class action law suit C/O JND Seattle WA. 1 866 848 0815 that may reimburse owners that have had a failure, assuming they are still alive. GM needs to recall, and replace these CP4 pumps with a CP3 or whatever they did to correct the issue in 2017 and later engines, prior to failure. Let ne know if I can provide any more information or assistance.

• 10/09/2024· UNKNOWN OR OTHER

  Security Gateway Module has failed 5 times. When it fails there is no backup camera and nothing in the radio console works. Dealer replaces after several weeks and it breaks again

• 10/09/2020· ENGINE

  CHECK ENGINE LIGHT CAME ON THROWING P203B CODE, WHICH IS THE REDUCTANT LEVEL SENSOR CODE. THIS SEEMS TO HAVE BEEN AN ISSUE ALREADY IN THESE VEHICLES DATING BACK TO 2011 WHEN IT STARTED. I FOUND A SERVICE BULLETIN #14652A REGARDING THE REPLACEMENT OF SUCH SENSOR BUT THE DATES ON THE VEHICLES ONLY STATE 2011-2012. I WANT TO SEE IF THERE IS A NEWER BULLETIN RELEASED WHICH COVERS THE LATER YEARS WITH THE SAME PROBLEM.

• 10/07/2016· POWER TRAIN

  WHILE DRIVING MY TRUCK IN 6TH GEAR AT 65 MPH, I APPROACHED A HILL AND I CHANGED THE GEAR SELECTOR TO THE MANUAL POSITION AND TO MY SURPRISE IT WENT INTO 4TH GEAR, RACING THE RPMS UP TO 3500 AND TRIED TO SLOW THE TRUCK DOWN QUICKER THAN I WANTED. THE BIGGER PROBLEM WITH THIS IS SLIPPERY SNOW COVERED ROADS, YOUR APT TO LOSE CONTROL. WHEN YOU DOWN SHIFT TO MANUAL IT SHOULD REMAIN IN THE GEAR YOUR IN,AND YOU PUSH A BUTTON AT YOUR DESCRETION AS NEEDED TO A LOWER GEAR. TOOK IT BACK TO THE DEALER AND THEY SAID THATS THE WAY IT IS,BUT THEY WERE SURPRISED IT DID THAT AS WELL. I FEEL ITS NOT SAFE IT

• 10/06/2019· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC,EQUIPMENTCrash

  BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE

• 10/05/2022· FUEL/PROPULSION SYSTEM

  I was driving home from work on a busy road that had road construction and my truck without warning just died as if it ran out of fuel. I had it diagnosed and it’s the MP4 injection pump that went bad. Very common in this year it’s a minimum of$9500. To replace the entire fuel system. It could have caused me to have an accident. And GM is aware of the injection pumps going bad. The MP4 pumps are designed for vehicles in European countries not the USA. Ford and Dodge have class action lawsuits against them for this faulty system.

• 10/04/2020· STEERING

  AT APPROXIMATELY 9,700 MILES THE STEERING IN MY 2016 2500HD CHEVROLET SLIVERADO LTZ SUDDENLY HAD 3-4 INCHES OF PLAY IN THE STEERING WHILE DRIVING. THIS MADE THE TRUCK DIFFICULT TO CONTROL. THE DEALER WAS HELPFUL AND REPLACED THE STEERING BOX AT NO COST. THE TRUCK NOW HAS 51,000 MILES ON IT AND IT HAS PLAY IN THE STEERING GEAR BOX AGAIN. THE DEALER SAID THEY ALREADY PUT A STEERING BOX IN THE TRUCK AND OFFERED TO "HELP" BY ONLY CHARGING ME 1,000 DOLLARS FOR ANOTHER NEW STEERING BOX, DUE TO THE EXCESSIVE PLAY IT HAS AGAIN. I HAVE SEVERAL CONCERNS, FIRST AND FOREMOST IS THE FACT THE TRUCK IS DANGEROUS TO DRIVE ESPECIALLY AT HIGHER SPEEDS. SECONDLY, THE SPEED AT WHICH THE PLAY IN THE STEERING WHEEL OCCURS. IN MY CASE, BOTH EVENTS HAPPENED WHILE DRIVING AND THE STEERING WENT FROM NORMAL TO PROBLEMATIC INSTANTLY. I AM BEYOND UNDERSTANDING WHY GM HASN'T PUT OUT A RECALL ON THIS ISSUE. YOU SHOULD ALWAYS BE ABLE TO STEER AND STOP YOU VEHICLE. MY OTHER CONCERNS INVOLVE PUTTING A THIRD GEAR BOX IN THE TRUCK AT A COST OF A 1,000 DOLLARS WITH NO GUARANTEE THE THIRD ONE WON'T DO THE SAME THING IN ANOTHER 9,700 TO 41,000 MILES. IT WOULD BE SERIOUSLY NICE TO KNOW, WHEN DRIVING DOWN THE ROAD AT THE POSTED 60 MPH SPEED LIMIT, YOUR TRUCK DOESN'T DECIDE TO ALL THE SUDDEN WONDER OVER INTO THE ONCOMING TRAFFIC, AS MINE DID. I WOULD APPRECIATE IT IF SOMEONE WOULD HELP THOSE OF US IN THIS POSITION. GM OBVIOUSLY HAS A PROBLEM THEY DON'T SEEM TO BE ADDRESSING.

• 09/29/2025· POWER TRAIN

  The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 45-55 MPH and hauling a trailer, there was an abnormal clunking sound coming from the vehicle. The vehicle was shuddering abnormally, and the wheels locked up for approximately 4-seconds. The contact stated that the transmission was shifting hard. The thermostat light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was no under recall. The failure mileage was approximately 190,000.

• 09/29/2020· STEERING

  WHILE DRIVING THE TRUCK WAS DIFFICULT TO CONTROL. IT WANDERED WHILE THE STEERING WHEEL WAS STRAIGHT AND WHEN YOU ATTEMPTED TO BRING THE TRUCK BACK TO CENTER, IT WOULD OVER CORRECT. THIS WAS MORE DIFFICULT WHEN TOWING A FIFTH WHEEL RV. IT WAS A CONSTANT CHALLENGE TO KEEP THE TRUCK AND TRAILER IN MY LANE.

• 09/24/2024· STEERING,ELECTRICAL SYSTEM

  - Electronic power steering assist malfunctioning. Available for inspection - Vehicle jerks steering to the left or right at highway speeds, causing near miss accidents. - Dealer performed alignment and did not know how to fix. They were able to replicate the issue. - No other inspection - "Service Power Steering Drive With Care" message intermittently displays and almost immediately goes away. No check engine light or other warning lights.

• 09/24/2020· STEERING,SERVICE BRAKES

  DURAMAX 2500HD SILVERADO LT STEERING/BRAKE ISSUE WHEN REAR TIRES GO BELOW TPMS THRESHOLD OF 56 PSI PER TIRE AND ILLUMINATE A WARNING LIGHT. THE SYMPTOMS WERE WHILE DRIVING IN FORWARD DIRECTION A FEELING OF BAD BRAKES/WARPED ROTOR/MISSING LUG NUTS WITH A CONTINUAL INCREASE OF SHAKING PAST 25MPH UP TO 65MPH AT WHICH POINT IT FELT COMPLETELY UNSAFE. OTHER SYMPTOMS WERE NOTICEABLY WORSE WHILE BRAKING THE STEERING WHEEL BECAME ALMOST UNHOLDABLE AND SHAKING TO AN EXTREME. BRAKES, ROTORS AND ASSOCIATED HARDWARE HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. THE TRUCK ONLY HAS 72K MILES ON IT. AFTER STOPPING AT A SHOP AND PUTTING AIR BACK IN THE TIRES BACK TO "WITHIN TOLERANCE UP TO 65 PSI PER TIRE. THE TRUCK DRIVES NORMALLY AS IT SHOULD WITHOUT SHAKE OR WOBBLE. IT CURRENTLY HAS NON FACTORY TIRES OF BRAND: TOYO A/T OPEN COUNTRY. SIZE: LT265/70/R17

• 09/23/2021· STEERING

  Over a week of time the steering when driving straight became unstable. when driving straight the vehicle will wander within lane or leave lane and you have to input 6" to 12" of wheel steering back and forth to stay on intended path.

• 09/22/2022· ELECTRICAL SYSTEM,SERVICE BRAKES

  My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.

• 09/22/2020· SERVICE BRAKES

  INCREASED BRAKE PEDAL EFFORT , STILL EXPERIENCING AFTER 1ST RECALL FIX

• 09/20/2018· FUEL SYSTEM, GASOLINE

  MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER. I WANT SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE DIES AND IT GOES UNNOTICED, IF IT HAS NOT HAPPENED ALREADY. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER ARE DEFECTIVE. SINCE THE PARTS ARE MADE IN CHINA, I WAS WONDERING HOW THEY COULD BE DEFECTIVE. I DON'T BELIEVE A COMMUNIST COUNTRY WOULD WANT TO HARM AN AMERICAN UNNOTICEABLY.

• 09/18/2017· STEERING

  'STEERING EXTREMELY LOOSE; STEERING BOX LEAKING FLUID. STEERING WORSENS AT HIGHER SPEEDS, HARD TO KEEP STRAIGHT ON ROAD DUE TO EXCESSIVE PLAY IN STEERING WHEEL.

• 09/17/2019· STEERING

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE STEERING WHEEL BECAME LOOSE AND VEERED TO THE LEFT. THE CONTACT HAD TO TURN THE STEERING WHEEL FOUR TO SIX INCHES TO THE RIGHT BEFORE HE COULD DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SOME OCCASIONS, THE FAILURE WAS UNABLE TO BE CORRECTED. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET (12845 CENTRAL AVE, CHINO, CA 91710, (909) 743-5697) WHERE IT WAS DIAGNOSED THAT A NUT INSIDE THE STEERING BOX BECAME LOOSE AND NEEDED TO BE REPLACED TO PREVENT IT FROM BECOMING EVEN MORE LOOSE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,614. *PM*JB

• 09/13/2022· FUEL/PROPULSION SYSTEM

  I purchased 2016 Chevrolet 2500 HD from the dealership. The truck I bought had the CP4 high-pressure fuel injection pump, which comes standard in all GM-manufactured 2011-2016 6.6L Duramax diesel vehicles such as the Chevy Silverado and GMC Sierra, and it is incompatible with U.S. diesel fuel. The pump was originally designed for use in Europe, where the diesel fuel is "dirtier," or more lubricious, than that of the U.S. Because of the heightened pressure that the CP4 exerts in order to increase fuel efficiency, it causes the pump to disintegrate on itself, as the pump's internal metal parts rub against one another generating friction such that metal shavings wear off and are dispersed throughout the high-pressure fuel injection system. This process begins from the very first crank of the Duramax engine. Once these metal shards have sufficiently contaminated the high-pressure fuel injection system, the CP4 fuel pump will suddenly and catastrophically fail — oftentimes while the vehicle is in motion — and become unable to restart. I’m now looking at a $11,000 repair bill. GM knowingly sold a truck with defective parts.

• 09/08/2021· AIR BAGSCrash

  The contact owns a 2016 Chevrolet Silverado HD Crew. The contact stated while driving approximately at 55 mph when the vehicles in front of the contact began to stop abruptly which resulted in the contact crashing the vehicle into another vehicle. The air bags did not deploy. A police report was taken and 2 persons in the contact's vehicle sustained injuries; i.e contact's wife who was a passenger sustained a sprain on the right wrist and right ankle, and whiplash, pain in the right shoulder and neck. The contact sustained pain in the right shoulder and neck. They did not seek medical treatment until a couple of days post-accident. The vehicle was towed to an insurance lot and was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 34,545.

• 09/07/2022· ELECTRICAL SYSTEM,SERVICE BRAKES

  I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.

• 09/07/2018· STEERING

  4" OF PLAY IN STEERING WHEEL, 19500 MILES ON TRUCK, VEHICLE WANDERS WHEN DRIVING, WORSE ON THE HIGHWAY, VERY DANGEROUS.

• 09/05/2019· STEERING

  TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB

• 08/29/2022· STEERING

  Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.