2016 Chevrolet Impala

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2020· STEERING,ENGINE

  I WAS DRIVING ON THE FREEWAY AND THE REDUCE ENGINE POWER CAME ON, MY VEHICLE IMMEDIATELY START SLOWING DOWN AND I COULDN'T GO OVER 19 MPH !! VERY SCARY AND UNSAFE AND GM HAS FAILED TO TAKE CARE THE PROBLEM!!

• 12/23/2021· ENGINE

  The contact owns a 2016 Chevrolet Impala. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that she was able to drive the vehicle; however, she noticed that smoke coming out of the exhaust pipe was dark blue. The contact stated that upon arriving at her residence, her husband depressed the OnStar On Demand Diagnostic button and the failure was diagnosed as an emission system failure. The contact notified the dealer of the failure and an appointment was scheduled for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 54,922. Consumer stated fluid leaking from underneath the car and steering noise coming from the steering wheel when turning.

• 12/22/2016· AIR BAGS,STRUCTURECrash

  DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

• 12/19/2022· AIR BAGS

  I recently purchased this car, and the airbag warning light will not turn off. Meaning, something is wrong with the airbags.

• 12/18/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET (2430 LEBANON CHURCH ROAD, WEST MIFFIN, PA 15122, (412) 466-9210) WHERE IT WAS DIAGNOSED THAT WATER PENETRATED THE TRUNK AND DAMAGED THE TAIL LIGHT GASKET. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER REPLACED THE TAIL LIGHT GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 84894766162. THE FAILURE MILEAGE WAS 35,699. *TT*JB

• 12/12/2019· POWER TRAIN,AIR BAGS,SEAT BELTS

  WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!

• 12/12/2018· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE

  I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.

• 12/10/2019· VEHICLE SPEED CONTROL,SERVICE BRAKES

  I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.

• 12/06/2021· ELECTRICAL SYSTEM,LANE DEPARTURE

  All instruments failed. After a couple restarts they came back on. Lane departure alert doesn’t work now. From a web search, I’m afraid it’s just the beginning. No, I haven’t taken it to the dealer; they charge for diagnosis. And it hasn’t been inspected. The problem doesn’t act up all the time. There are no warning lights, the system just fails. I have 50,600 miles on it. If you find what I’ve found in my web search, the cost of repair is staggering, especially for retirees. I hope you look into Chevrolet’s problem they’ve been having with the Impala.

• 12/04/2020· LANE DEPARTURE

  SIDE DETECTION FAILURE. MANY OTHER MODELS 2014-2017 ARE COVERED UNDER GM N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION. OUR 2016 IS NOT, BUT DOES HAVE THIS PROBLEM.

• 12/03/2020· FUEL/PROPULSION SYSTEM

  I BOUGHT THE CAR BRAND NEW, AND NOW IT HAS JUST OVER 24,400 MILES ON IT AND I HAVE ALREADY HAD TO REPLACE THE FUEL PUMP AND FUEL RAILS ON THE CAR 4 TIMES. LAST TIME WAS JUST DRIVING STRAIGHT DOWN THE HIGHWAY AND UP AND DIED COMPLETELY, CAR WOULD THEN TURN OVER BUT NOT FIRE, SO WAS STRANDED ALONG SIDE THE HIGHWAY WAITING FOR A TOW TRUCK TO COME OUT. I HAD IT REPLACED THE FIRST TIME AT 9991 MILES ON 12-14-17, THEN AGAIN AT 20798 MILES ON 11-20-19, THEN 21074 ON 2-15-20, THEN AT 24111 ON 9-9-20. YES I KNOW IT IS UNDER WARRANTEE AT THIS TIME, BUT GETTING REALLY ANNOYING NOT BEING ABLE TO TRUST THAT NEW OF A VEHICLE TO GO ANY DISTANCE AND NOT KNOWING IF WILL LEAVE SIT STRANDED ALONG SIDE THE ROAD WAITING FOR A TOW AGAIN OR NOT. I HAVE EMAILED THE DEALERSHIP AND THE ARE EMAILING ME A COPY OF ALL THE PAPERWORK, JUST HAVEN'T RECEIVED IT FROM THEM YET TO ATTACH IT, BUT THE HAVE IT ALL AT SCHWIETERS CHEVROLET OF WILLMAR.

• 11/29/2017· ELECTRICAL SYSTEM,ENGINE

  FOR THE PAST 3 MO. UPON STARTING THE VEHICLE I HEAR A "POP" NOISE. IT ONLY HAPPENS EVERY ONCE IN A WHILE IN THE MORNING OR THE EVENING WHEN I GET OFF WORK. SOMETIMES IT WILL GO A WEEK OR MORE WITHOUT MAKING THE SOUND. THE SOUND WILL NOT REPEAT ITSELF IF I IMMEDIATELY TURN THE CAR OFF AND RESTART IT. THE 1ST TIME I TOOK IT TO THE DEALERSHIP, THEY SIAD NOTHING WAS WRONG & THEY DIDN'T HEAR THE "POP". THE 2ND TIME THEY SAID IT WAS THE EXHAUST SO THEY REPALCED SOME HOSES, THE 3RD TIME, IN WHICH THE "POP" WAS MORE FREQUENT AND LOUDER, THEY SAID IT WAS THE STARTER STICKING. AFTER REPLACING THE STARTER, A WEEK LATER, I STILL HEAR THE "POP" UPON STARTING IT. THE VEHICLE IS NOT IN MOTION WHEN THIS HAPPENS. OBVIOUSLY, THEY DON'T KNOW WHAT THE PROBLEM IS IF THEY DIAGNOSED IT AS THE EXHAUST FIRST & THEN THE STARTER AND IT'S STILL MAKING THE SAME NOISE AFTER SERVICING BOTH SAID PROBLEMS. I AM VERY FRIGHTENED ABOUT THIS PROBLEM BECAUSE 7 MO. AGO MY BUICK PARK AVE CAUGHT FIRE ON ME IN MY GARAGE UPON STARTING IT AND HEARING THE SAME "POP" NOISE. A COWORKER OF MINE HAS THE SAME KIND OF CAR AND IS EXPERIENCING THE SAME PROBLEM. I AM ALMOST SURE WE AREN'T THE ONLY TWO CONSUMERS WHO IS EXPERIENCING THIS ISSUE. I PURCHASED THE CARM ON 04/07/2017 AND THIS PROBLEM STARTED ABOUT THE 1ST TO 2ND WEEK IN AUGUST AFTER MY 1ST OIL CHANGE. PLEASE LOOK INTO THIS, TOO MANY CARS ARE CATCHING FIRE AND PEOPLE ARE BEING HURT AND EVEN KILLED.

• 11/27/2024· STEERING

  I was driving and entering [XXX] at [XXX] when my power steering went completely out! I was unable to steer my vehicle at all and was on a windy road with my children in the vehicle! I pulled to the side of the road! Shut my car off waited a couple minutes and turned it back on and the problem went away! This has happened twice now. My power steering is due to it being electrical and not a fluid issue. This is extremely dangerous as you are unable to steer the vehicle at all when this happens! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/25/2024· POWER TRAIN

  Transmission failure 2nd time in car at 101,000 miles

• 11/25/2019· STEERING,UNKNOWN OR OTHER

  I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.

• 11/23/2020· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  WHEN YOU START IT THE SPEED AND RPM' S START JUMPING THE COOLANT GADGET WAVES AT YOU THEN WHEN YOU PUT IT IN REVERSE OR DRIVE IT BUMPS WHEN YOU DRIVING YOU DON'T KNOW HOW FAST YOU GOING BECAUSE OF THE GADGET BOUNCING UP AND DOWN TO TOP IT OFF ITS JUMPING THE WHOLE TIME YOU DRIVING IT.

• 11/21/2022· ELECTRICAL SYSTEM,LANE DEPARTURE

  side detection fault. this is an acknowledged problem by GM but they will not fix my car.

• 11/21/2022· ELECTRICAL SYSTEM

  Radio/sound system malfunctioning; Radio/sound will intermittently turn on and off, at times sound will not work for days/weeks at a time. Radio/sound system is tied in with vehicles internal warning systems. When sound is not working, there is no audible notification of several safety conditions including: Seat belt not fastened; door open; turn signal on/off; Low fuel; service engine; Stabilitrack. There was no notification (audio or visual) prior to condition beginning. Symptoms began to appear about 2 months ago during routine highway driving. Vehicle has sustained no accidents and has had no aftermarket upgrades.

• 11/21/2016· POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGCrash

  ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LOWERED THE WINDOW. I PUT THE CAR IN REVERSE AND DEPRESSED THE ACCELERATOR TO PROCEED INTO THE LINED PARKING SPOT. THE CAR PROCEEDED AT A HIGH RATE OF SPEED INTO A CONCRETE WALL. THERE WERE NO OBSTRUCTIONS AND THE ACCELERATOR WAS NOT FULLY DEPRESSED WHEN THIS OCCURRED. I IMMEDIATELY TOOK MY FOOT OFF OF THE ACCELERATOR AND HIT THE BRAKE BUT THE BRAKE DID NOT RESPOND SINCE THIS ALL OCCURRED IN ROUGHLY IN SECONDS AND APPROXIMATELY 20 FEET IN LENGTH. UPON IMPACT A SMOKE FILLED THE CABIN AREA. I HIT MY HEAD AGAINST THE HEADREST AND SLIGHTLY INTO THE STEERING WHEEL. ANOTHER PARKING PATRON SAW THIS ALL PLAY OUT AND CAME TO MY AID. IT WAS A HORRIFIC INCIDENT. I AM THANKFUL AND LUCKY TO BE ALIVE. IT WAS AS IF THE CAR ACTED ON IT'S OWN. AFTER PUTTING THE CAR IN PARK ALL OF THE LIGHTS IN THE CAR AND THE FLASHER WERE ON. ONSTAR NOTIFIED ME TO ASK IF I WAS OK. I EXPLAINED TO HER WHAT HAD HAPPENED. AFTER TWO HOURS NO ONE CAME TO MY AID DESPITE BEING TOLD SOMEONE WAS DISPATCHED. THE BATTERY WENT DEAD AND IT WAS AT THAT TIME I CONTACTED AAA TO HAVE THE CAR TOWED OUT OF THE GARAGE. IT IS CURRENTLY IN "BRENDAN'S COLLISION, LTD, 210 W. HILLCREST AVENUE, HAVERTOWN, PA. I CONTACTED GM IMMEDIATELY AFTER THE ACCIDENT AND THEY TOOK A REPORT. THE CAR WAS PURCHASED IN JULY 2016 AND HAD 3021 MILES ON IT. IT WAS SURREAL AND I WAS FULLY AWARE OF WHAT WAS HAPPENING DURING THIS WHOLE ORDEAL.

• 11/18/2018· UNKNOWN OR OTHER

  THE ENTIRE SPARE TIRE WELL IN THE TRUNK WAS FILLED WITH WATER. THE TRUNK WAS DAMP IN THE BACK CORNERS BY THE TAIL LIGHTS AND SOME OF MY ITEMS IN THE TRUNK WERE WET. THIS IS THE FIRST I HAVE NOTICED THIS BUT IT COULDN'T HAVE BEEN LIKE THIS LONG. IT HAS BEEN COLD OUT AND I ONLY NOTICED A SMALL AMOUNT OF MOLD AND NO ODOR YET.

• 11/15/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  MY VEHICLE TURNED OFF SEVERAL DIFFERENT OCCASIONS ONCE AS I WAS DRIVING FREEWAY SPEED APPROXIMATELY 60-65MPH ENGINE COMPLETELY SHUT OFF I ATTEMPTED TO PUT IN NATURAL AND RE START THE IGNITION AS THE VEHICLE WAS STILL MOVING WITH NO POWER VEHICLE DID NOT START I MERGED TO THE SIDE OF THE HIGHWAY BREAKED TO STOP AND PLACED THE GEAR SHIFT ON PARK AND TRIED TURNING THE IGNITION ON AND STILL DID NOT TURN ON A FEW ATTEMPTS LATER CAR STARTED. ANOTHER INCIDENT I WAS DRIVING CAME TO A RED LIGHT AS I WAS WAITING FOR MY GREEN LIGHT MY CAR SHUT OFF WHILE I HAD MY FOOT ON THE BREAK I PUT THE SHIFT GEAR I TO PARK TURNED THE IGNITION ON AND CAR STARTED

• 11/14/2021· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  I parked my car at work and worked a full day Saturday the 13th of November. I go out to start my vehicle and 3 warnings appear all at once. Stabilitrak, ABS, and power steering. Reading online I’m not the only one but with only 109,xxx miles it’s kind of BS that there’s obviously an engineering flaw with these vehicles and I probably will give a few car payments worth to get this fixed. I’ve owned this vehicle since 17,xxx miles

• 10/28/2025· POWER TRAIN

  Between 25mph and 35mph transmission will " lose " gearing and start revving when I'm stuck in traffic, causing a safety concern/risk. Have to stop the car completely and let her cool down below half operating temp for the transmission to rekick into gear. Happens Everytime after driving through cities, ATF has a slight gray tinge to it but no burning smell

• 10/27/2020· STEERING

  WHILE DRIVING VEHICLE AT A LOW SPEED SOON AFTER STARTING, A SERVICE WARNING " SERVICE POWERSTEERING DRIVE WITH CARE" APPEARED ON THR DIC. VEHICLE BECAME EXTREMELY HARD TO STEER BUT I WAS ABLE TO MANEUVER IT TO A SAFE LOCATION PUTTING A LOT OF PHYSICAL PRESSURE ON THR STEERING WHEEL. SWITCHED CAR ON AND OFF SEVERAL TIMES AND WARNING STILL APPEARED. AFTER REMOVING KEY FROM IGNITION AND SPENDING APPROXIMATELY 20 MINUTES ATTEMPTING TO TROUBLESHOOT, RESTARTED VEHICLE AND WARNING REMOVED AND WAS ABLE TO STEER AGAIN. WOULD'VE BEEN A VERY NASTY SITUATION FOR A NOVICE DRIVER OR ON A BUSIER AND CURVIER ROADWAY.

• 10/23/2020· AIR BAGS

  PASSENGER SIDE AIR BAG POPPING UP. CREASE ON DASH

• 10/17/2019· ELECTRICAL SYSTEM

  WHEN DRIVING THE VEHICLE EVERYTHING GOES OUT YOU HAVE NO CONTROL, THE VEHICLE IS COMPLETELY DARK, ABSOLUTELY NO CONTROL. THE VEHICLE WAS IN MOTION, HAD NO POWER AT ALL

• 10/13/2020· SUSPENSION,STRUCTURE,UNKNOWN OR OTHER

  WATER LEAK FROM TRUNK. MOLD. DAMAGE CLOTHING CAR SEAT. THE LINE ISN'T SEALING

• 10/08/2021· ELECTRICAL SYSTEM,ENGINE

  Electrical glitches and full loss of engine power wile driving. Dealer don’t know how to fix it. Very unsafe to drive

• 10/04/2018· UNKNOWN OR OTHER

  THE ENTIRE TRUNK FILLS WITH WATER WHEN IT RAINS. IT SITS ON THE SPARE TIRE AND WILL EVENTUALLY ROT OUT THE TIRE AND TRUNK. IT'S UPSETTING AS THE ITEMS INSIDE THE TRUNK HAS GOTTEN DAMAGED

• 09/29/2018· AIR BAGS

  THE AIRBAG REDYNESS LIGHT STAYS ON MOST OF THE TIME BUT IT DOSE GO OFF ONCE IN AWHILE FOR A FEW MINUTES. I UNDERSTAND THIS IS EXTREMELY COMMON AND DATES BACK TO 2009 I STRONGLY FEEL A RECALL ON THIS ISSUE IS IN ORDER BECAUSE POTENTIALLY MILLIONS OFF PEOPLE'S LIVES ARE AT RISK. FROM MY RESEARCH DEALERSHIPS ARE CHANGING $300-400 TO FIX THIS PROBLEM THE PROBLEM SHORTLY RETURNS AND THAT WANT TO CHARGE YOU AGAIN THEY JUST SAY SAVE YOUR RECEIPTS IN CASE A RECALL IS ISSUED. I STRONGLY FEEL GM IS FULLY AWARE OF HOW COMMON THE ISSUE IS AND APPARENTLY THE COST OF A RECALL OUT WEIGHS HUMAN LIFE.

• 09/25/2019· EXTERIOR LIGHTING

  WHILE DRIVING HEADLIGHTS WOULD NOT COME ON, NOTHING IS WORKING

• 09/24/2019· AIR BAGS,SEAT BELTS

  MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.

• 09/19/2022· AIR BAGS,SERVICE BRAKESCrash

  The contact owns a 2016 Chevrolet Impala. The contact stated that while driving approximately 70 mph and attempting to avoid an accident, the driver lost control of the vehicle and crashed into an embankment. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. During the crash, the contact sustained left wrist, left shoulder, and neck injuries. No medical treatment was provided. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. In addition, the contact indicated that the braking system was faulty and previously had experienced extended stopping distances and grinding noise coming from the rear of the vehicle when pressing the brake pedal. The cause of the failure was not determined. The failure mileage was 56,000.

• 09/14/2020· ELECTRICAL SYSTEM,STRUCTURE

  TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER ENTERED THE VEHICLE FROM THE REAR TAILLIGHTS. THE CONTACT STATED THAT THE TRUNK AND THE INSIDE CABIN OF THE VEHICLE EXPERIENCED WATER INTRUSION IN THE VEHICLE. THE CONTACT STATED THAT THERE WAS MOLD AND AN ABNORMAL ODOR INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. IT WAS CONFIRMED THAT THE FAILURE WAS WITH THE DRIVER'S AND PASSENGER'S SIDE TAILLIGHTS. THE CONTACT STATED THAT THE COMPUTER IN THE TRUNK OF THE VEHICLE WAS COMPLETELY UNDER WATER. ADDITIONALLY, THE SPARE TIRE AND JACK WERE RUSTED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET (5333 W IRVING PARK RD, CHICAGO, IL 60641, 773-465-2000) AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

• 09/01/2020· STEERING

  POWER STEERING GOING OUT WHILE DRIVING

• 08/31/2019· ELECTRICAL SYSTEM,ENGINE

  WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC.

• 08/29/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP.

• 08/28/2017· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  VEHICLE SOMETIMES DOESN'T WANT TO STAR(YOU TURN THE KEY TO START AND IT DOES NOTHING ) ALSO WHEN CAR GOES ON AUTO STOP AND COMES OFF AUTO STOP IT CLUNKS LIKE IF THE CAR HAD BAD MOTOR MOUNTS

• 08/22/2021· STEERING,ELECTRICAL SYSTEM

  After starting car (and sometimes put in reverse), steering appears locked and message says to get power steering serviced. After putting back in park, power steering starts working. This happened multiple times last few weeks. Took car in to Joe Johnson Chevorlet (Troy OH) for scheduled next morning service. After 2 full days of excusses why they couldn't get to our car, we picked it up and took it to independent service shop. He test drove it and steering was fine. Got car back and next day it happened multiple times again. Took it back to independent to run code, which did not give exact problem. Drove car 1 block and power steering went out turning. Then again 1 block later. It is now parked and afraid to drive it. Chevy seems not to want to work on it and independent does not know what is wrong, said it could take him up to a week to trouble shoot entire system. He hasn't got back to me yet. HELP! Also, parking brake seems to engage by itself overnight. When starting car, sometimes it is on. We never use it. This may be related.

• 08/15/2019· STEERING,ELECTRICAL SYSTEM

  THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.

• 08/11/2021· STEERING

  While driving home from work on the highway, the power steering failed and the steering wheel became very physical to actuate. The DIC indicated the warning for power steering off. The failure occurred simultaneously with the warning indication with no prior warning. While driving at high speed, this failure could have caused a serious accident. The failure happened on the street as well. Both times while reaching destination the car was shut off and when restarted, the steering worked once again.

• 08/10/2026· ENGINEFire

  The contact owned a 2016 Chevrolet Impala. The contact stated that while driving approximately 35 MPH and turning into a parking lot, the vehicle lost power and there was black smoke coming from the right side of the engine compartment. The contact then parked the vehicle and opened the hood, and there were flames coming from the engine compartment. The Fire Department arrived on the scene and extinguished the fire. A Police report was not filed. The vehicle was towed to an impound lot. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

• 08/10/2018· EXTERIOR LIGHTING

  HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY AT NIGHT TIME, ESPECIALLY AT DUSK. THE REFLECTOR INSIDE THE HOUSING DOES NOT HAVE SUFFICIENT REFLECTABILITY TO PRODUCE THE APPROPRIATE BEAM. THE HOUSING RELIES SOLELY ON THE BULB TO PRODUCE SUFFICIENT LIGHTING. I HAVE TRIED SEVERAL HALOGEN BULBS AND LED BULBS TO SEE BETTER AT NIGHT WHILE DRIVING AND NOT ONE BULB VS. ANOTHER MAKES MUCH DIFFERENCE. THE HOUSING IS JUST NOT DESIGNED TO PRODUCE A REALISTIC BEAM OF LIGHT FOR SAFE TRAVEL DOWN THE ROADWAY. THE PERIPHERALS ARE OKAY, BUT EVEN THE USE OF THE HIGH BEAM FUNCTION DOES NOT SUPPLY ADEQUATE LIGHTING DOWN THE ROADWAY TO SEE ANY BETTER.

• 08/01/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.

• 07/29/2020· POWER TRAIN

  TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SANDY AND BUBBA'S MILTON CHEVROLET (5925 US-90, MILTON, FL 32583) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR DIAGNOSE THE VEHICLE. SEVERAL MONTHS LATER, THE VEHICLE WAS TAKEN TO HEARTLAND CHEVROLET (501 RTE 291, LIBERTY, MO 64068) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT HAD REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HER BACK HOWEVER, THE CONTACT WAS YET TO RECEIVE A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

• 07/27/2020· ELECTRICAL SYSTEM

  SIDE DETECTION SYSTEM HAS FAILED, CAUSING MY DASH BOARD TO STAY OFF OR FLICKER AND AT TIMES MY VEHICLE NOT STARTING.

• 07/26/2017· AIR BAGSCrash

  I WAS GOING UP THE HIGHWAY AND A MAN HIT ME FLYING OUT AN PARKING LOT AND THE AIRBAGS NEVER WENT OFF AND I WAS GOING 35 TO 40 MPH, AND HIT AN SUV. NONE OF THE AIR BAGS CAME OUT. SO NOW I HAVE HERNIATED DISK IN MY BCK AMD ALSO LENDONS OUT OF PLACE EVERYWHERE.

• 07/24/2019· STEERING

  DRIVING ON 2 LANE HIGHWAY AROUND 40-45 MPH WHEN SUDDENLY THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. WARNING MESSAGE "SERVICE POWER STEERING DRIVE WITH CAUTION" POPPED ON. HAD EXTREME RESISTANT TRYING TO TURN INTO A PARKING LOT TO CHECK FOR LOST OF FLUID. NEARLY HIT A CAR TRYING TO GET THE IMPALA INTO THE PROPER RIGHT LANE. AFTER ABOUT 30 MINUTES OF LOOKING IN OWNER'S MANUAL AND SEARCHING IN ENGINE COMPARTMENT TO DISCOVERED THAT THIS IS AN ELECTRIC STEERING. CHECK FOR ANY BLOWN FUSE - FOUND NONE. AFTER ABOUT 45 MINUTES FROM PULLING OVER, RESTARTED THE ENGINE AND FOUND POWER STEERING HAS RETURN TO NORMAL OPERATION. MILEAGE IS 52,454. WILL BE CONTACTING DEALER.

• 07/22/2020· AIR BAGS

  AIRBAG MAINTENANCE LIGHT WENT ON, WHILE DRIVING. DEALER INSPECTED AND INDICATED IT WAS A FAULTY SENSOR ON THE PASSENGER AND DRIVER SIDE THAT DOES RECOGNIZE IF THEIR IS A PERSON OCCUPYING THE SEAT.

• 07/18/2019· TIRESCrash

  2016 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRES. *LD THE CONSUMER STATED THAT THE TIRES WERE THE CAUSE OF THE ACCIDENT. THE TIRE MANUFACTURER DID NOT ACCEPT RESPONSIBILITY BUT, STATED THE TIRE DAMAGE WAS DUE TO THE ACCIDENT ITSELF.*JS