2016 BMW X5

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2024· ELECTRICAL SYSTEM,ENGINE

  My water pump recall involves an electrical short circuits, that has disrupted other nearby electrical components, like the temperature sensor. • The water pump short-circuit is causing an oil leak directly that is putting a strain the engine and turbo system. • Additionally, a faulty water pump or sensor allowed unnoticed overheating, further stressing the turbocharger seals and leading to dangerous oil leaks oil continues to leak into the turbo system, damaging my turbocharger, exhaust system, and even the catalytic converter • Temperature Sensor Failure: Overheating can cause catastrophic damage to the engine, including warping the head or blowing a gasket. • Electrical Short Circuit: The recall issue is directly responsible for electrical malfunctions that are masking underlying problems, like overheating.

• 12/28/2020· STRUCTURE

  WHILE DRIVING ON A HIGHWAY, THE SUNROOF EXPLODED. NOTHING HIT THE CAR TO CAUSE IT TO BUST.

• 12/26/2025· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Subject: Consequential Damage and Failure of Remedy regarding Recall 24V-608 Incident Description: "I am reporting a failure of the manufacturer to provide an effective remedy for Safety Recall 24V-608 (Electric Water Pump) and subsequent consequential damage to the High-Voltage battery system. In September 2023, at approximately 78,000 miles, this vehicle exhibited 'Drivetrain Malfunctions' including Fault Code 0x222626 (EME: internal fault - active short circuit requested) and 0x22271C (Overvoltage in intermediate circuit). The BMW dealer (Fields BMW) failed to diagnose the root cause and instructed me to 'keep driving'. Since the release of Recall 24V-608, it is clear these 2023 faults were early indicators of the coolant pump short-circuiting. This persistent electrical instability has now resulted in a permanent failure of Cell Supervision Circuit #3, causing the high-voltage contactors to open and leaving the vehicle disabled. The dealer is currently attempting to charge for diagnostics and battery removal. I am asserting that the lack of a timely remedy for the coolant pump (which was only recently shielded per the recall) caused a power surge that 'fried' the internal battery circuitry. This is a safety issue as the vehicle experienced a sudden loss of propulsion while in motion. I request that NHTSA investigate BMW’s refusal to cover battery failures caused by the electrical interference of the recalled coolant pump."

• 12/26/2025· AIR BAGSCrash

  During a recent auto collision my airbags did not deploy. I swerved to avoid another vehicle entering the intersection from my left, he hit my rear left driver's side quarter panel and I subsequently hit a tree. This was noted by the paramedics first on scene as well as by the firemen and police when they arrived. I have notified BMW of North America, USAA insurance (my insurance company), and now you. The vehicle is a total loss and was towed to Leesburg Virginia by roadrunner wrecker service.com

• 12/12/2016· UNKNOWN OR OTHER

  THE ATTORN. GEN OF FL SUGGESTED I REACH OUT TO YOU TO EXPRESS A CONCERN I HAVE FOR OUR X5 EDRIVE. WE BOUGHT THIS VEHICLE AT REEVES BMW IN TAMPA. SINCE WE HAVE HAD THE VEHICLE, IT HAS BEEN A MAJOR ISSUE AND NOW THAT WE HAVE A NEWBORN, IT HAS BECOME A SAFETY CONCERN OF OURS THAT THE CAR AUTOMATICALLY SHUTS OFF WHEN THE DRIVER'S DOOR OPENS. NOT ONLY CAN WE NOT PRE-CONDITION THE CAR WHEN WE ARE TRYING TO PUT HIM IN THE CAR SEAT, BUT ANYTIME WE GET OUT TO GRAB SOMETHING, IT LEAVES HIM WITH NO A/C AND IN WINTER THE HEAT WILL SHUT DOWN. I ALSO CANNOT SIT IN THE CAR WITH MY CHILD AND WAIT FOR MY HUSBAND TO COME OUTSIDE OR IF WE ARE AWAY FROM HOME AND HE HAS TO RUN IN SOMEWHERE, THE CAR SHUTS OFF AND WE ARE LEFT IN THE HEAT. WE LIVE IN FLORIDA AND IT IS DANGEROUSLY HOT WHEN A CAR IS NOT AIR-CONDITIONED. I LITERALLY HAVE TO CRAWL FROM THE DRIVER'S SEAT AND EXIT ANOTHER DOOR, IF I WANT TO KEEP THE AIR ON, OR I HAVE TO CRAWL INTO THE DRIVER'S SEAT, IF I AM A PASSENGER. WE CAN'T EVEN TURN ON THE CAR TO COOL IT OFF BEFORE WE LEAVE THE HOUSE OR ANOTHER DESTINATION, BECAUSE THE CAR SHUTS OFF IF YOU ARE NOT IN THE DRIVER'S SEAT. THE MOST DANGEROUS THING, IS THAT IF YOU GET OUT OF THE DRIVER'S SIDE, THE CAR REMAINS ON IN ALL OTHER ASPECTS (RADIO, LIGHTS, ETC.) AND APPEARS TO BE RUNNING. THIS MAY CONFUSE SOMEONE TO THINK THE CAR IS SAFE AND THE AC OR HEAT IS RUNNING. I BELIEVE THIS MAY CAUSE A MAJOR ACCIDENT WITH THIS OR EVEN A DEATH, IF ALL CUSTOMERS ARE NOT EDUCATED. THERE IS A PRE-CONDITION FEATURE THE CAR HAS, BUT IT ONLY WORKS IF IT IS CHARGED ENOUGH. ANYTIME WE ARE NOT AT HOME OR WITH ENOUGH BATTERY (WHICH IS OFTEN), WE DO NOT HAVE THIS OPTION AND IT IS VERY INCONVENIENT AND DANGEROUS. IN MY OPINION IT SHOULD BE A 'SAFETY RECALL', SO NO ONE IS HURT FROM EITHER EXTREME HEAT OR COLD CONDITIONS, WHEN THE CAR FAILS.

• 11/29/2022· ENGINE

  Oil leak leads to car smoking (but not overheating( while driving or parked. Leak was not caused by owner and same oil leak without car overheating apparent in partner's BMW car. This suggests fundamental issue with BMW not the ower, which BMW should repair without cost to the owner.

• 11/22/2025· ELECTRICAL SYSTEM,AIR BAGS,BACK OVER PREVENTION

  Because of this water intrusion, the following safety systems have malfunctioned or failed: • ABS and DSC (stability control) warnings • Chassis stabilization warning • Frontal collision and pedestrian warning malfunction • Airbag system warning • Loss of audible warning tones • MOST bus communication failure • Electrical modules intermittently shutting down or throwing codes These failures affect braking, stability control, crash avoidance, and driver alerts, creating a significant safety risk while driving. This is not normal wear or maintenance. Many BMW owners have reported the same issue: clogged or poorly designed sunroof drains that route water directly into areas containing critical electronics. Once water reaches these modules, it causes electrical shorts and safety system failures that require expensive repairs. BMW dealerships typically diagnose this as “water damage,” but the location of the drains and the placement of the electronics indicate a design flaw that allows a simple drain issue to disable major safety systems. I am filing this complaint because the water intrusion should not be able to cause total failure of ABS, DSC, collision warning, and airbag-related systems. This is a safety-related design defect, not wear and tear. I request NHTSA review and investigate BMW sunroof drain failures and their impact on essential vehicle safety functions.

• 11/16/2021· UNKNOWN OR OTHER

  Due to a phasing out of the 3G network by cellular carriers, BMW ConnectedDrive/BMW Assist services, such as BMW Assist eCall, Advanced Real-Time Traffic information, Remote Services, and BMW Online will no longer be supported starting February 2022 for select vehicles. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. While we understand your disappointment with the discontinuation of the ConnectedDrive services, due to the hardware included in your vehicle at the time of manufacture, there is not a technology upgrade available that would allow you to continue to use these services after the expiration of your contract or February 2022, whichever comes first.

• 11/15/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/04/2017· FUEL/PROPULSION SYSTEM

  ACCORDING TO THE MANUFACTURER STICKER BMW X5 5.0 GETS 15/21MPG. I WISH I GET ANYWHERE NEAR THAT. I GET ABOUT 11 AVERAGE MPG. I TOOK THE CAR TO THE DEALER TWICE AND I CALLED BMW NORTH AMERICA AND THEY SAID THAT IS THE WAY IT IS. YOU WILL NEVER GET WHAT YOU SEE ON THE STICKER. SO WHEN YOU BUY A CAR NEVER TRUST WHAT THEY SAY ON THE STICKER PRICE.

• 10/28/2019· TIRES

  DRIVER WAS TRAVELING ON A HIGHWAY AT APPROXIMATELY 55 MPH WHEN THEY HEARD A LOUD NOISE AT THE REAR OF THE CAR AND FELT THE STEERING BECOME UNSTEADY. DRIVER LOOKED AT REAR VIEW MIRROR AND SAW A BLACK OBJECT FLY FROM THE REAR OF THE CAR ONTO THE HIGHWAY. DRIVER PULLED ONTO THE SHOULDER AND FOUND THAT A LARGE PIECE OF THE REAR PASSENGER SIDE TIRE WAS GONE. THE TREAD ON ONE OF THE REAR PIRELLI SCORPION VERDE TIRES HAD PEELED OFF THE TIRE. THE IMPACT FROM THE LOOSE TREAD CAUSED DAMAGE TO THE REAR OF THE CAR. AT NO TIME DID THE TIRE LOSE AIR PRESSURE NOR DID ANY WARNING LIGHTS TURN ON TO INDICATE ANY TIRE TROUBLE. LUCKILY NO OTHER VEHICLES ON THE HIGHWAY WERE HIT BY THE LARGE TIRE TREAD WHICH FLEW FROM THE CAR AND INTO ONCOMING HIGHWAY TRAFFIC.

• 10/25/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/22/2024· POWER TRAIN,FUEL/PROPULSION SYSTEM

  Fuel injectors, transfer case prop shaft

• 10/18/2023· FUEL/PROPULSION SYSTEM

  The engine light came on while I was 250 miles from home and on a Saturday. Was able to contact my dealer's service department who said to drive home and just monitor for any issues and hopefully it will be ok. I brought the vehicle in for diagnostic check following week. Faults were for the diesel particulate filter sensor and recommended $1300. replacement. They couldn't tell me if this part would impair the driving ability of the vehicle, but the cost seemed excessive for a sensor so I haven't made the repair yet (nor driven far) pending checking more into this. They said the vehicle may go into limp mode at any time which would be a safety issue. This sensor has been on a limited warranty extension-10 years/120,000 miles for the same model/engine as mine for 2014-2015 models (mine is 2016). [XXX] with 2016 X3 added in 2019. I have to ask why the 2016 yr with a faulty sensor like mine is not part of this extended warranty?? My vehicle has 80K miles and 8 yrs old.and the dealer says the part is faulty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/05/2017· UNKNOWN OR OTHER

  BMW HAS IN MY OPINION DELIVERED CARS WITH A SAFETY RISK DUE TO DISTRACTED DRIVING RISK DUE TO THEIR POOR SOFTWARE. THE METHOD FOR CONNECTING TO AND OPERATING AN IPHONE (AND PERHAPS OTHER PHONES) VIA THE RADIO AND SPEAKERS IS CLUMSY AND DISTRACTING. FOR EXAMPLE, THE SOFTWARE DEMANDS SIX OR SEVEN INTERACTIONS WITH THE PHONE SCREEN AND CAR CONTROL ROTARY SELECTOR AND CAR SCREEN TO ACHIEVE TUNING AN AM STATION. (THERE IS NO AM BAND IN THE RADIO BECAUSE THE BRAKES ON THIS HYBRID WOULD AFFECT THE AM SIGNAL.) IN MY OPINION, BMW HAS NO EXCUSE FOR THIS DISTRACTING AND ANNOYING SOFTWARE AND IT SHOWS A CARELESS DISREGARD FOR ENSURING THE SAFEST DRIVING EXPERIENCE FOR ITS CUSTOMERS AND CLACK OF CONCERN FOR OTHER ROAD USERS. THE DANGERS OF DISTRACTED DRIVING ARE WELL KNOWN. I DROVE A RENTAL FORD ON THE WEEKEND - IT WORKED INTUITIVELY AND FLAWLESSLY VIA APPLE PLAY AND DID NOT CREATE ANY DISTRACTIONS. IN MY OPINION BMW SHOULD BE MADE TO RETRO-FIT THAT SOFTWARE TO THEIR AFFECTED PRODUCTS.

• 09/30/2024· FUEL SYSTEM, DIESEL

  The contact owns a 2016 BMW X5. The contact stated while driving at approximately 50 MPH, the vehicle stalled. The message "Drivetrain Failure" was displayed on the instrument panel. The vehicle failed to restart. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the high-pressure fuel pump had failed. The contact stated that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 129,000.

• 09/13/2023· ELECTRICAL SYSTEM

  The electronic A/C compressor destroys itself internally on BMW hybrid and electric vehicles and should be considered defective. The A/C compressor is used to cool the cabin as well as the high voltage battery packs, and is considered an emissions component warranties for 7 years or 70,000 miles. Without a functioning A/C system the vehicle cannot charge or use the high voltage batteries. If the electric A/C compressor fails it could cause the high voltage battery system to overheat and risk of fire. I just had it replaced at 75,508 miles before it completely failed and there are plenty of other owners of BMW hybrid or electric vehicles experiencing the same.

• 08/15/2022· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  BMW NA is aware of this problem with the sunroof leaking water on the dashboard and damaging the electrical of the car. BMW NA is colluding with the dealers to inform customers they are clogged to charge them money for a clog that is non existent. The sun roof are not clogged as BMW NA and the dealers are saying I have video of the unclogged drain tubes and have caught the dealers all lying that they are clogged. I have video of this and can reproduce this collusion again again with the dealers lying.

• 08/15/2022· VISIBILITY

  The contact owns a 2016 BMW X5. The contact stated that the sunroof drain was faulty, causing water to leak into the dash and damage the interior lights and windshield wiper function. The vehicle was taken to the dealer where it was diagnosed with water damage from the sunroof; however, the dealer informed the contact that water damage was not covered under the warranty. The vehicle was then taken to South Motors BMW (16215 S Dixie Hwy, Miami, FL 33157) where it was diagnosed that the sunroof drain tubes were clogged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

• 08/14/2020· SUSPENSION

  AIR COMPRESSOR ABSORBS MOISTURE AND PREVENTS VALVES FROM OPENING AND INFLATING AIRBAGS AROUND 4 YEARS OR 60-70K MILES. THIS BREAKS DOWN TO ABOUT A $3200 REPAIR FROM THE DEALERSHIP OR AROUND $2400 FROM AN AUTHORIZED BMW MECHANIC. BOTH PLACES HAVE INFORMED THAT THEY ARE SEEING A TON OF THESE REPAIRS THIS YEAR. FOR AN AIR COMPRESSOR TO BE BLOCKED, AND THE SILICA GEL COMPLETELY ABSORBED WITH MOISTURE ON A VEHICLE OF THIS AGE, IT'S UNACCEPTABLE. THE SIGNS OF THIS MALFUNCTION ARE THAT THE REAR END WILL SAG AND NOT PROPERLY INFLATE (IF AT ALL). SOMETIMES IT WOULD DEFLATE WHILE DRIVING AND CAUSE THE WHEELS TO SLAM AGAINST THE CHASSIS, RISKING MUCH MORE SEVERE AND PERMANENT DAMAGE. IN SHORT, THE VEHICLA CANNOT BE DRIVEN UNTIL THE ISSUE IS REPAIRED, AND CAN BE LIFE THREATENING IF THIS HAPPENS WHILE DRIVING. LUCKILY OURS WENT OUT IN OUR NEIGHBORHOOD ON THE WAY TO THE STORE AND WE WEREN'T DRIVING DOWN THE HIGHWAY GETTING THROWN ALL OVER THE PLACE. THE FEELING IS LIKE EXTREME AIR TURBULENCE BOUNCING YOU UP AND DOWN. MY CHILD ALMOST VOMITED FROM THE BOUNCING. THERE SEEMS TO BE SOMETHING HAPPENING WITH THE F15 X5'S AND BMW NEEDS TO LOOK INTO THIS.

• 08/01/2022· FUEL SYSTEM, DIESEL

  The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available

• 07/31/2025· ENGINE

  I am reporting a safety issue related to the BMW recall 18V-755 affecting the EGR cooler on my 2016 BMW X5 diesel. My vehicle experienced symptoms consistent with a failing EGR cooler, including coolant loss and engine warning lights. Despite this recall being active for my model and VIN, BMW has denied coverage, stating either that the cooler was already replaced twice or that my vehicle is not eligible—without providing sufficient documentation or explanation. I am concerned that the recall remedy was not properly applied or that faulty replacement parts were used. I am requesting that NHTSA investigate whether BMW is properly honoring recall 18V-755 and ensuring safe, effective remedies are provided to affected customers like myself. I also request investigation into the lack of transparency and failure to document completed recall work. My VIN is [XXX] , and I can provide dealer records, service history, and diagnostic reports upon request. * What component or system failed or malfunctioned, and is it available for inspection upon request? EGR Cooler, it is available for inspection. * How was your safety or the safety of others put at risk? The vehicle is now showing dangerous symptoms consistent with a thermal event risk, which this recall specifically warned about. The EGR cooler is leaking coolant into the intake system, which can mix with soot and lead to engine fires, according to BMW’s own technical documentation. * Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and the cooler has been replaced twice. * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected at Fremont BMW once, Valley BMW twice. * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, low coolant warning, loss of coolant with no leaks. Problem first occurred April 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/29/2025· ENGINE

  1) Crankshaft Sensor MIL Light 2) Drive train malfunction, 3) Start and Stop malfunction, 3) MIL for Catalytic convertor 4) MIL light for Catalytic Convertor & O2 sensor failure. The Vehicle has (97,000 K), and the BMW dealer would not cover the costs. However there's TSB published for this vehicle, yet its not being honored by the dealer who claims that the Emissions warranty expired after 8 years or 80,000 miles.

• 07/19/2020· SUSPENSION

  REAR AIR SUSPENSION SYSTEM FAILED COMPLETELY WHILE DRIVING AT LOW SPEED ON A DRIVEWAY, AND WITHOUT WARNING AND WITHOUT ANY IMPACT (COLLISION, BUMP, POTHOLE, ETC). THERE WAS A LOUD BAG AND BOTH COMPRESSION SPRING COMPLETELY DEFLATED, THE CAR ESSENTIALLY DROPPED TO THE AXIL, RESULTING IN EXCESSIVE AND UNCONTROLLABLE BOUNCING. UPON MECHANICAL INSPECTION A FUSE HAD BLOWN BUT ALL COMPONENTS OF THE REAR AIR SUSPENSION SYSTEM WERE INTACT EXCEPT FOR A VERY SMALL PINHOLE LEAK IN THE RIGHT REAR AIR SHOCK. THERE WAS NO WARNING! NO WARNING LIGHTS, INDICATORS OR SENSOR ACTIVATED PRIOR TO THE FAILURE OR FOLLOWING THE FAILURE. I'M CONCERNED THIS IS A SERIOUS SAFETY, DESIGN FLAW IN THE VEHICLE'S REAR SUSPENSION AND SINCE THERE IS NO WARNING, WHATSOEVER, IT COULD HAPPEN ANY TIME, EVEN A HIGHWAY SPEEDS, WHICH I FEAR COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH THE CAR WAS 4 YEAR AND 3 MONTHS AND 54K MILES IN SERVICE.

• 07/05/2019· STRUCTURE

  THE PANORAMIC SUNROOF SHATTERED AFTER CLOSING THE DRIVER DOOR FROM THE INSIDE. THE CAR HAD BEEN SITTING IN THE MIDDLE OF A PARKING LOT.

• 06/29/2019· ENGINE

  IT'S BEEN OVER A YEAR WITH NO REPAIRS ON THE CAR. WE'VE TRIED TO TRADE IT OFF AT A DEALERSHIP AND THEY REFUSED TO EVEN TAKEN IT IN ON A TRADE BECAUSE THERE IS NO FIX. WE ARE BEING HELD HOSTAGE IN A VEHICLE THAT IS NOW WORTH NOTHING BECAUSE THEY WONT' FIX IT. EVERY TIME WE HAVE IT SERVICED THE COOLANT IS LOW BUT CONTINUE TO SAY ENGINE TESTS FINE.

• 06/28/2022· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2016 BMW X5. The contact stated that while driving at various speeds, the driving stabilization warning message would appear on the instrument panel. The contact also stated that upon start off his vehicle, the power steering assist failed to operate as the power steering warning message appeared on the instrument panel. The contact took the vehicle to an independent mechanic where the battery was replaced; however, the failure persisted. The contact took the vehicle to a dealer who informed him that the failure was related to the electronic power steering assist and was given an estimate for the repair. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.

• 06/05/2025· FUEL/PROPULSION SYSTEM

  High pressure fuel pump replaced after the original recall and fail again 45k miles later during driving.

• 05/24/2024· SUSPENSION,POWER TRAIN

  The contact owns a 2016 BMW X5. The contact stated while driving approximately 20 MPH, the vehicle was making an abnormal banging sound. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact pulled into a parking lot and turned off the vehicle. The contact stated that there was no warning light illuminated. The contact had the vehicle towed to a local dealer who diagnosed and determined that front drive shaft and u-joint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

• 05/21/2019· UNKNOWN OR OTHER

  WHEN DRIVE THE CAR,SUDDENLY DRIVER SIDE AND PASSENGER SIDE MIRROR CHANGE THE ANGEL.I TRIED THE ADJUST MY MIRROR WITH THE SWITH WHILE I DRIVE THE CAR.IT IS VERY DANGEROUS AND BLOOMFIELD BMW DONT KNOW HOW TO FIX IT EVEN I EXPLAIN TO THEM PROBLEM IS A ELECTRIC CONNECTORS PI AND NEEDS CONTACT CLEANER.

• 05/20/2022· ELECTRICAL SYSTEM,ENGINE

  Auxiliary cooling fan failed but engine light did not turn on causing EME fault. Cooling fan had to be replaced and overheated my engine.

• 05/17/2022· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2016 BMW X5. The contact stated while driving approximately 30-70 MPH, the vehicle lost motive power. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to the local dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic where the air shaft suspension and the cylinder were replaced, and other unknown repairs were completed; however, the failure recurred. The vehicle was taken back to the independent mechanic who informed the contact that the failure might be associated with NHTSA Campaign Number: 16V919000 (Electrical system). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

• 05/13/2021· UNKNOWN OR OTHER

  WHENEVER I GET TO A STOP LIGHT OR SIGN, THE VEHICLE GOES INTO PARK ON ITS OWN. I TOOK THE VEHICLE TO COGGIN BMW 05/05/2021 AND THEY SAID MAYBE IT NEEDED A SOFTWARE UPDATE WHICH THEY DID BUT THE VEHICLE STILL GOES INTO PARK ON ITS OWN. THIS HAPPENED AGAIN TODAY 05/13/2021. THESE INCIDENTS HAVE ALL HAPPENED ON A CITY STREET IN PORT SAINT LUCIE, FLORIDA. PLEASE NOTE THAT THIS HAS HAPPENED ON NUMEROUS OCCASIONS. I DO NOT HAVE ANY RECEIPT TO SHOW BECAUSE COGGIN BMW STATED THAT SINCE THEY ONLY DID A SOFTWARE UPDATE THEY DID NOT ISSUE A JOB TICKET. THE TECHNICIAN DID INDICATE THAT HE HAS SEEN THIS PROBLEM WITH ANOTHER VEHICLE BEFORE. THE CONSUMER STATED THE VEHICLE IS BACK IN THE SHOP, IT GOES INTO PARK WHEN YOU STOPPING AT A STOP LIGHT OR STOP SIGN.

• 05/12/2023· ELECTRICAL SYSTEM

  Service Repair light is on indicating there is an issue but when you go to check there is no issue showing. I checked into the BMW service In Southampton with a complaint that the time on the dashboard wasn’t synching for daylight time savings. They said they’ll troubleshoot it. They did a hard reset with the battery and gave me the car back with service light on which wasn’t on when I drove into the service. I had the car serviced for 60k miles and they said this is a typical issue with 2016 BMW with electrical malfunction and it would cost anywhere from $200-$2500 to fix it. Now I am unable to get alerts on my vehicle. This is a big safety issue for me and my family as well as other vehicles on the road if anything goes wrong with the car, I won’t know what is the issue.

• 05/05/2026· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW X5 PHEV. The vehicle was serviced under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM), but the failure persisted. The contact stated that a month after the repairs were completed, the coolant connector would stay on and drain the battery. The contact stated that after the vehicle was turned off at night, the coolant connector overheated and the battery drained. The contact needs to jump-start the battery every day. The vehicle was taken to the dealer, and the dealer refused to repair the vehicle, stating that it was already repaired. The contact stated that the coolant connector damaged the EME (Electrical Machine Electronics). The dealer confirmed that the problem may be EME. The vehicle remained at the dealer unrepaired. The contact stated that the failure is worsening. The manufacturer was not made aware of the failure. The failure mileage was 114,865. 

• 05/02/2022· UNKNOWN OR OTHER

  While I was stopped at a traffic light, the vehicle started giving warning after warning. This included "Drive Train Failure", "Cannot Charge", "Roll over detection" etc. Then the car went into Neutral and would not move. That stranded me in a very unsafe location in the middle of the busy intersection. The vehicle's computer system appears to crash like a laptop would.

• 04/30/2025· FUEL SYSTEM, DIESEL

  The contact owns a 2016 BMW X5. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); however, the repair failed to prevent the failure from occurring. The contact stated that on three separate occasions, the same recall failure had occurred. The vehicle was towed to the same local dealer where it was diagnosed with a fuel pump failure due to debris inside the fuel pump. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 40,239.

• 04/27/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  While running house errands April 26,2024, late in the afternoon around 4:15 pm to 4:30 pm or so estimated BMW X5 suddenly shutdown in the middle of road from a major stop light intersection with no warning signs displayed on the dashboard no display of any indicators on the dashboard just suddenly shutdown car would not move & could not operate the car : many cars behind us were inconvenienced & some drivers pissed off since I was blocking traffic Called towing services & got the the car finally moved physically to our home address : hazard signal could not be operated due to shutdown off the car Very scary & a major safety concern for me & wife due to this incident on top creating a very stressful situation & scenario for road conditions due to the car incident How can a car suddenly shutdown & not able to operate it w no warnings for any driver ? I was driving the car when this incident took place Please investigate this matter as it’s very concerning from a risk & safety matter

• 04/26/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  Vehicle looses power with " Powertrain Malfunction' displaying on the dashboard. Several codes for the Hybrid Battery failure. Per BMW USA, Hybrid System has 8 years 80000 mile warranty. BMW USA and or authorized BMW Dealership does not want to honor the warranty, claiming the Hybrid Battery might have been OVERUSED. Vehicle only has 65K miles and it is within the warranty period.

• 04/23/2025· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW X5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted, and the contact discovered an unknown liquid leaking underneath of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

• 04/18/2017· VISIBILITY/WIPER

  WHILE DRIVING DOWN THE HIGHWAY, WITHOUT OVERPASSES OR CLIFFS NEAR, THE SUNROOF EXPLODED OUTWARD, AND RAINING GLASS DOWN ON TO THE PASSENGERS. THE TEMPERATURE WAS MODERATE. VEHICLE HAS APPROX 6000 MILES.

• 04/17/2026· UNKNOWN OR OTHER

  Spontaneous sunroof shatter.

• 04/15/2021· POWER TRAIN

  FRONT DRIVESHAFT NEEDS TO BE REPLACED DUE TO EXCESS WEAR, PERHAPS TRANSFER CASE AS WELL. VERY SIMILAR TO SAFETY RECALL CAMPAIGN 17V-138:FROM APRIL/2017 (SAME ISSUE, MY MODEL IS ONE YEAR OLDER THAN RECALL NOTICE), BUT BMW NA WILL NOT COVER THE REPAIR COST FOR THIS DEFECT.

• 04/05/2018· UNKNOWN OR OTHERCrash

  I PARKED MY X5 ON AN INCLINE, PUT THE CAR IN PARK, SET THE PARKING BREAK AND TURNED THE VEHICLE OFF. LOCKED IT AND WENT INSIDE. THERE WERE WORKERS OUTSIDE FOR ABOUT 10 MINUTES BEFORE COMING IN TO THE HOUSE THAT WITNESSED IT SITTING THERE FOR THAT AMOUNT OF TIME. AFTER BEING INSIDE FOR ABOUT 5 MORE MINUTES OR BETTER, I WENT TO LEAVE AND FOUND THAT MY CAR HAD ROLLED AND HIT A TREE. THE PARKING BREAK WORKED SEEING THAT THERE WAS SNOW BUILT UP ON THE BACK TIRES, HOWEVER, YOU CAN SEE FROM THE PICTURES THAT BOTH FRONT TIRES ROLLED. BMW LOOKED INTO IT AND SAID THE CAR DIAGNOSTICALLY CHECKED OUT FINE AND THAT IT IS NORMAL FOR BOTH FRONT TIRES TO ROLL WHILE IN PARK???

• 04/02/2026· UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  I am having a high voltage system box fault. I am within warranty but the dealership is denying me. My in service date is 6-2016.

• 03/24/2017· VISIBILITY/WIPER

  SUNROOF IMPLODED WHILE DRIVING ON THE FREEWAY

• 03/23/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  WHILE DRIVING, ALL OF SUDDEN, DASHBOARD BECOMES BLANK. I BROUGHT THIS POINT TO BMW BELLEVUE DEALER. IT WAS CONFIRMED THAT THERE WAS NO ISSUE IDENTIFIED. HOWEVER, IT OCCURRED A COUPLE OF TIMES IN A YEAR. SINCE I WAS DRIVING 35-SPEED LIMIT ROAD, I PULLED THE VEHICLE AND STOPPED THE ENGINER AND THEN RESTART. THE ISSUE DISAPPREAD. I'M NOT SURE WHAT WOULD BE THE CONSEQUENCES OF IT WHEN I'M DRIVING AT HIGHWAYS OR AT HIGH SPEED.

• 03/21/2024· POWER TRAIN

  Hello, I took this vehicle in for a service at 100,000 miles. Part of that service was to change the transmission fluid. While the BMW dealership replaced the fluid, they found that the level was higher than it should have been. They voluntarily removed the transmission, and found that the electric drive buffer spring had been making extremely excessive contact with the transmission, so much so that the buffer spring had worn a hole in the transmission casing. Not a single code, or check engine light had illuminated saying there was anything wrong with any part of the transmission. The only reason this was found was because of regularly scheduled preventative maintenance. After discussing options with the BMW dealership, their recommendation was to put it back together as is, drive it to somewhere like CARMAX, and trade it in with the issue, since it was not showing any faults, codes, or errors with the transmission. The BMW dealership also stated this is not the first X5 edrive that they have seen with the exact same problem, so there is the start to a trend with this vehicle. The transmission could have failed even more catastrophically while driving at highway speed, with no indications that a long term problem was occurring within the transmission, as there is no sensor or error that is being monitored for this type of failure. Although the problem was found at 100,000, the BMW service has stated this issue must have been going on for a significant amount of time for the significant amount of damage. Thank you for your time and consideration in this matter. I am really shook up that my family was driving what I thought was a very safe vehicle with a ticking time bomb underneath it. Please please look into this. I am a helicopter pilot in the USAF, as well as Mechanical Engineer, and everything I know about vehicles and systems tells me this is a serious problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 03/19/2017· UNKNOWN OR OTHER

  UPON FIRST SERVICE, BASED UPON WHIRRING NOISE IN FRONT OF CAR, SERVICE ADVISOR ADVISED THAT THE FRONT TIRES WERE BADLY CUPPED ON THE INSIDE AND OUTSIDE EDGES AND NEEDED TO BE REPLACED. A SECOND SERVICE ADVISOR ADVISED THAT THE BMW X5 WITH THE SPORTS PACKAGE NATURALLY CUPPED THE FRONT TIRES AND MOST PEOPLE CHOOSE TO REPLACE THE TIRES BEFORE 18000 MILES DUE TO NOISE. THIS IS AN 80,000+ DOLLAR CAR. DOES THAT SEEM NORMAL, OR ACCEPTABLE. BMW'S ONLY RESPONSE AFTER SEVERAL CONTACTS WAS TO HAVE A LADY FROM PUBLIC RELATIONS CALL ME AND TELL ME BMW WASN'T GOING TO PAY ANYTHING. I NEVER ASKED THEM TO PAY ANYTHING. IF THE CAR IS DEFECTIVE, IT SHOULD BE RECALLED. KNOWING THEY HAVE PRODUCED A CAR THAT WITH THE SPORTS PACKAGE EXCESSIVELY WEARS TIRES, EXPENSIVE TIRES, MEANS THEY SHOULD NOT PUT THE SPORTS PACKAGES ON THE X5, 50I. SINCE BMW REFUSES TO EVEN RECOGNIZE THE PROBLEMS, WHERE SHOULD I TURN? ONE DEALERSHIP HAS OFFERED TO SELL BE TWO FRONT TIRES FOR $700, BUT SHOULD I HAVE TO BUY THEM. WE'RE TALKING NEW TIRES EVERY 15-18000 MILES.

• 03/16/2017· SERVICE BRAKESCrash

  I STOPPED AT THE ENTRANCE OF AN APARTMENT COMPLEX AND WAS WAITING FOR THE SECURITY GATE TO OPEN. ONCE I CAME TO A COMPLETE STOP THE AUTO START STOP FUNCTION TURNED THE ENGINE OFF. WHILE STOPPED, WITH MY FOOT STILL ON THE BRAKE, SUDDENLY AND UNEXPECTEDLY, THE ENGINE STARTED AND THE VEHICLE TOOK OFF STRIKING THE SECURITY GATE AS IT WAS OPENING. THE BRAKES DID NOT WORK. NO AIRBAG DEPLOYED EITHER.