2016 BMW 5 Series Phev

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2016· WHEELS

  CAR SOLD IN MINNEAPOLIS, MN WITH "SUMMER" TIRES. DISCLOSURE ON STICKER = "WHEEL & TIRE SET STYLE 464M GR." NO DISCUSSION FROM SALESPERSON ON RISKS OF SUMMER TIRES IN WINTER CONDITIONS. CAR IS NOT SAFE TO DRIVE ON ANY FORM OF ICE / SNOW, WHICH IS OFTEN HALF THE YEAR IN MN.

• 12/21/2023· ENGINE

  2016 BMW 528i with 65,000 miles. Oil leaking from pan and told by mechanic that premature failed oil pan gasket and warping of oil pan well known by the manufacturer but they refuse to address the problem leaving the repair bill for customers. Poor design should not be the purchaser's responsibility.

• 12/20/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  Do to the water pump recall and the water pump electrical connector on my vehicle, it is no longer in driving condition and has caused engine overheating and damage. I am still paying for a car I cannot drive. I need help

• 12/20/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact stated while driving 50-60 MPH, there was smoke coming from underneath the hood and out of the exhaust pipes. The coolant temperature warning light and several other unknown warning lights were illuminated. The vehicle sputtered and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the water pump had failed, causing several damages to the vehicle, including engine failure. The vehicle had not been repaired due to the cost. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

• 12/05/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact's wife owns a 2016 BMW 528I. The contact stated that the vehicle was experiencing excessive coolant consumption. The low coolant warning light was illuminated. Additionally, the contact stated while his wife was driving at approximately 35 MPH, the driver noticed that there was steamy smoke coming out from underneath the hood. The driver pulled to the side of the road and noticed that fluid was leaking underneath the engine. The vehicle was taken to Sunshine Auto, where the contact's wife was informed that coolant was leaking. The mechanic informed the contact that the turbo needed to be taken out for a diagnostic test. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

• 12/03/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/18/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS

  The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact received a message displaying a hazard symbol for the driver restraint system. The vehicle was taken to the dealer who diagnosed the fault for the driver’s side air bag Intel Stage 2. The dealer confirmed that there was an internal disconnect with the air bag that needed to be replaced. The vehicle was not repaired. The dealer confirmed that the part for the recall repair was not yet available. The manufacturer was made aware of the failure and confirmed that the repair was not included in the recall or covered under warranty. The failure mileage was 17,700. VIN tool confirms parts not available.

• 11/15/2024· UNKNOWN OR OTHER

  This recall campaign begins Aug 2024. As of today 11-15-24, the dealership still stated, "remedy is unavailable". This is not acceptable. What should I do next?

• 11/08/2023· ENGINE

  Bmw had recalled the n20 engine for timing chain guides replacement up to year 2015. The original timing chain guides were orange in color but also found to an inferior part from manufacturer. Bmw had replaced the original guides to a white color as supposed to a better product. Now then my 2016 model 528xi not only has the original orange color chain guides or let's say inferior part from manufacturer because my manufacturer date my car is 08/2015..

• 11/02/2025· ELECTRICAL SYSTEM,ENGINEFire

  My coolant line overheated. From the leaking water pump and pcv that exploded all over my engine causing it to overheat and now how has not turned back on. Ive been without a car for months and when I seen the recall and reached out to the dealer expressing my situation they said they would get back to me and have not called or emailed or even responded in months.

• 10/31/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the image on the instrument panel was blank. The contact also noticed smoke coming from the exhaust. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

• 10/25/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact stated while driving 30-35 MPH, the message that the engine was overheating was displayed. The contact pulled over to the side of the road and allowed the engine to cool down. The contact resumed driving; however, the failure recurred several times while driving; requiring the contact to pull over to the side of the road several times for several minutes. The vehicle was towed to the residence. The contact stated that he was mechanically inclined and had replaced the thermostat and the coolant temperature sensor. Upon further inspection, the contact noticed that the water pump's electrical connector had melted, and the water pump was damaged. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

• 10/23/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFire

  The contact owned a 2016 BMW 528I. The contact stated that while driving at 30 -35 MPH with the windows down, there was a smoke odor present. The contact pulled over into a parking lot and smoke was discovered coming from the front of the vehicle. The vehicle suddenly engulfed in flames as the contact was still seated in the vehicle. The contact was able to safely exit the vehicle. The fire department arrived on the scene and was able to extinguish the fire. The origin of the fire was unknown. It was unknown if a fire report was filed. No injuries were sustained. The vehicle was towed to an independent mechanic who determined that the vehicle was destroyed and the cause was unknown since the fire destroyed the front end of the vehicle including the dashboard and both front driver and passenger side door panels were melted. The dealer was not contacted. The manufacturer was not made aware of the failure. The VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The failure mileage was 120,000. VIN tool confirms parts not available.

• 10/22/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2016 BMW 528I. The contact stated while driving at various speeds, there was smoke coming through the A/C vents and coming from underneath the hood. The check engine warning light and an unknown warning light were illuminated. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

• 10/03/2018· UNKNOWN OR OTHER

  REDUCTANT TANK SENSOR FAILURE

• 09/26/2024· AIR BAGS

  Passenger restraint system malfunction, available for inspection. Passenger side air bag will not work if in an accident Problem has been confirmed by dealer Warning lamp appeared approximately 4-5 weeks ago, prior to that no symptoms. Just happened all of a sudden.

• 09/26/2020· FUEL/PROPULSION SYSTEM

  BMW 528I 2016 CAR THAT IS LITTLE OVER 4 YEARS LESS JUST HIT 35K MILEAGE LOST ALL ITS FUEL INJECTORS, COILS AND PLUGS. BELOW IS THE SUMMARY OF DIAGNOSIS. 35146 FUEL INJECTORS FAULTY. CONFIRMED SES LIGHT IS ON. DME STORED SOURCED FROM THE VEHICLE MISFIRE FAULTS ON MULTIPLE CYLINDERS. DME ALSO STORED FAULT 118002 "MIXTURE TOO RICH," WORKED THROUGH TEST PLAN. PERFORMED ENGINE TEST AND MANUFACTURER AND BACKED BY DETERMINED CYLINDERS 1, 2, AND 4 INJECTORS FAULTY. DIAGCODE: ITS LIMITED WARRANTY. D1350 00000000 01 002. REMOVED ALL SPARK PLUGS AND FOUND SPARK PLUGS 2, 3, AND 4 FUEL SOAKED. RECOMMEND REPLACE ALL 4 FUEL INJECTORS AND SPARK PLUGS. ALSO RECOMMEND REPLACE ALL 4 IGNITION COILS AS A PREVENTATIVE TOTAL COST ESTIMATED IS AROUND $4500; BMW NORTH AMERICA IS NOT ACKNOWLEDGED THERE IS AN ISSUE WITH CAR OR MODEL

• 09/19/2024· ENGINE

  On our 2016 BMW 528i, the valve cover had to be replaced at 82,723 miles. We took the car in to Galleria BMW in D'Iberville, MS on [XXX] for an oil change and the mechanic reported there was oil on the engine and that he needed to replace the valve cover because this was a fire hazard. I was surprised the valve cover needed to be replaced and not just the gasket. Their service advisor said due to the high heat environment and age, the plastic valve cover would wear and deteriorate like a tire. I thought, what if this happened when I did not need an oil change and drove a few thousand miles with leaking oil on my engine. I think it is appalling plastic parts would be used in that environment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/16/2020· STEERING,WHEELS

  THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS

• 09/15/2023· ENGINE

  The contact owns a 2016 BMW 528I. The contact stated that when he started the vehicle, he heard an unusual rattling sound. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a stretched timing chain guide. The contact was informed that the timing chain needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 88,000.

• 09/12/2025· ENGINE

  During initial cold starts there is blue smoke billowing from the exhaust for approx 20 seconds. The odor is horrible.

• 09/10/2024· AIR BAGS,UNKNOWN OR OTHER

  Some wires within the steering wheel deteriorated causing my driver air bag to no longer be connected and my horn no longer works to alert other drivers.

• 08/27/2025· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  A critical component failure has rendered my 2016 BMW 528xi inoperable and unsafe. The water pump failed, forcing the car into a safety "limp mode," limiting its speed to approximately 40 miles per hour. This issue mirrors NHTSA Recall 24V-608 regarding an electrical connector on the water pump that can short circuit, potentially causing a "thermal event or fire." The problem began with dashboard warnings about overheating, despite the coolant reservoir being full. Following these warnings, the vehicle entered "limp mode," posing a significant safety risk in normal traffic. The potential for fire is also a major concern. An independent service center has confirmed the water pump and its electrical connector as the point of failure. The failed component is available for inspection by a NHTSA investigator. I contacted BMW's customer relations line and was informed that no remedy is currently available. I must wait for an official letter before any action can be taken, including reimbursement. The representative did not provide a case number, making it impossible to track my complaint. The vehicle has not been inspected by the manufacturer, law enforcement, or an insurance representative. I am unable to transfer the title because the car cannot pass a safety inspection in its current state. I am in a severe catch-22: I must receive a recall letter for a vehicle that I am unable to finalize ownership of. This failure to assist an owner with a known safety recall has left me stranded with a dangerous, undrivable vehicle.

• 08/22/2025· EXTERIOR LIGHTING

  My driver headlight is constantly getting moisture trapped in it. It’s been replaced twice and the seals were checked, but it keeps happening and shorting out my headlight. It’s $4000 to fix. Just had it replaced 1.5 weeks ago and it’s broken already. I took it to bmw the moment I noticed the moisture was back and they told me it was fine. This is a widespread problem and they are not fixing their product

• 08/21/2025· ENGINE

  Multiple critical BMW engine components are manufactured from plastic, including the oil pan, coolant expansion tank, valve cover, and turbo inlet pipe. These parts are prone to premature failure from normal heat & stress, as confirmed by independent mechanics. Failures can cause sudden loss of oil or coolant, persistent oil leaks, overheating, loss of power, and roadside breakdowns. The use of plastic for an oil pan is concerning. Plastic cannot withstand impacts with common road hazards such as tire fragments, etc. Striking a retread at highway speed could easily crack the pan, dump all engine oil, and lead to catastrophic engine seizure, endangering people. In my case (2016 BMW 528i), several plastic components have already failed, including the oil pan, turbo inlet pipe, coolant expansion tank, valve cover, and multiple coil packs. While BMW considers coil pack replacement a normal maintenance item, there are widespread complaints of premature failures. Most of the heat-related plastic failures occur above 70,000 miles. Despite several related breakdowns, the previous owner and I avoided dangerous situations. These failures are widely documented by other owners online and by independent mechanics, who often recommend aftermarket aluminum replacements for improved safety and reliability. BMW is aware of these issues but continues to use plastic for critical components--they recently lost a class-action lawsuit related to internal plastic engine parts that caused catastrophic engine damage, showing prior knowledge of the risks. These failures also create environmental hazards, as leaking plastic oil pans & valve covers contaminate roads and driveways. Because repairs are $$$, many consumers delay fixing the problems, increasing both safety and environmental risks. This design prioritizes cost savings over durability and safety. These parts should be made of metal to withstand normal use and protect drivers, passengers, and the public from unnecessary hazards.

• 08/20/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2016 BMW 535I. The contact stated while driving at various speeds, the message that the engine was overheating was displayed. The contact stated that the vehicle was left overnight in a hotel parking lot. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the water pump, plug connector, and head gasket had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

• 08/16/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  Coolant pump failure engine failure also caused fire in engine bay. Insurance inspector. Pre shop inspection. No light were on prior to explosion.

• 08/12/2022· POWER TRAIN,ENGINE

  A recall campaign No. 21V-907 was issued for my car on November 19, 2021 for the EGR Cooler. In the past 6 months I've had to add engine coolant to the cooling system reservoir and I made sure it is not leaking on the ground. On 8-8-22 I had a check engine light(MIL) with a stored code of P2004 which indicated: Intake manifold runner control (IMRC) is stuck in the open position. According to your recall letter, an EGR Cooler leak could develop and the coolant could mix with the soot deposits in the intake manifold and under certain conditions it could result in a fire. I have experienced a reduction in engine power, a warning symbol of low engine coolant, and an unpleasant exhaust odor so I contacted Stevens Creek BMW in San Jose, CA and spoke to the Service Manager. He said they are not able to fix my car due to the BMW EGR Cooler not being available. Can you help?

• 08/02/2022· FUEL SYSTEM, DIESEL,ENGINE

  The contact owns a 2016 BMW 535D. The contact stated that the engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 65,000.

• 08/02/2017· AIR BAGS

  TAKATA RECALL. I HAVE RECEIVED A NOTICE ON 7/31/2017 OF A CLASS ACTION LAWSUIT REGARDING MY VEHICLE AND TAKATA AIR BAGS.; HOWEVER BMW HAS NOT ISSUED A RECALL TO FIX THE AIR BAG PROBLEM. IS BMW OBLIGATED TO FIX THE AIR BAG PROBLEM REGARDLESS IF I JOIN THE SUIT OR NOT?

• 07/29/2026· FUEL/PROPULSION SYSTEM

  Vehicle: 2016 BMW 528i xDrive (VIN: [XXX]) Safety Issue / Defect Description: Strong, hazardous raw gasoline fumes began entering the passenger cabin and trunk area. On XXX, the vehicle was brought to an authorized dealership (BMW of Sterling) for diagnostic evaluation. The dealership's technician conducted a multi-point inspection and produced video evidence documenting fluid leaking from the top of the plastic fuel tank. The dealership issued Repair Order Quote #$4,824.92 to "REPLACE FUEL TANK DUE TO FUEL LEAK" and declared the vehicle unsafe. Despite diagnosing a structural fuel tank leak that allows raw gasoline and fumes to migrate into the cabin—presenting an immediate fire, explosion, and toxic vapor risk—BMW of North America and the dealership have refused warranty coverage or goodwill assistance, claiming the tank is "not leaking actively enough" under Service Bulletin SI B01 03 22 (NHTSA ID: MC-10212779-9999). An uncontained raw fuel leak on a plastic fuel tank is a critical safety defect that requires immediate investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/29/2025· ENGINE

  On [XXX], the coolant connector flange on my 2016 BMW 535d (VIN: [XXX] ) catastrophically failed, causing complete coolant loss. I immediately contacted BMW of Las Vegas and was instructed to drive it in despite fluid visibly leaking through the undercarriage. The next day, [XXX], BMW performed Recall 21V-907 (EGR cooler replacement), which involved draining and reconnecting the coolant circuit—but they left the failed flange in place. The failed flange connects directly to the new EGR coolant return hose installed under the recall. BMW had full access to the part but chose not to inspect or replace it. The dealer submitted a consequential damage claim to BMW North America, which was denied. The vehicle remains at the dealership unrepaired. This failure poses serious safety risks. Driving with active coolant loss could cause overheating, engine failure, or fire. Had I not stopped, this could’ve led to mechanical catastrophe. BMW re-pressurized the cooling system into a visibly broken flange, creating an unsafe condition. The failure was confirmed by BMW technicians and documented in a repair order. No warning lamps were active at the time of failure. I currently have an open case with BMW North America, but no contact has been made. I am requesting NHTSA review this matter as BMW failed to fully remedy a safety defect and ignored collateral damage tied directly to the recalled system. The failed part is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/26/2025· POWER TRAIN,ENGINE

  Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.

• 07/25/2024· FUEL/PROPULSION SYSTEM

  HIGH PRESSURE FUEL PUMP HAS SUDDENLY FAILED CAUSING A IMMEDIATE ENGINE STALL WITHOUT WARNING. WILL NOT RESTART EVEN THOUGH IT DOES TURN OVER. CODE READS LOW FUEL PRESSURE AT FUEL RAIL. FUEL TANK LIFT PUMP IS WORKING CORRECTLY. THERE IS A RECALL FOR SOME 2014 TO 2016 535D FOR THIS FAILURE. WHY IS MINE NOT COVERED? 122,400 MILES.

• 07/23/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact stated that while the vehicle was parked and running, the contact became aware of an abnormal burning odor. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

• 07/21/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact stated that while her son was driving at undisclosed speeds, there was an abnormally loud knocking sound coming from the vehicle. The contact stated that there was coolant leaking from the vehicle. The contact was adding coolant to the coolant reservoir every other day. The contact stated that the vehicle was smoking and there was an abnormal rattling sound coming from the vehicle and the engine was overheating. The vehicle was inoperable. The coolant message was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

• 07/20/2026· FUEL/PROPULSION SYSTEM

  The vehicle developed a strong, toxic odor of raw gasoline inside the passenger cabin and trunk area. The vehicle was brought to an authorized franchise, BMW of Sterling, where technicians performed a multi-point inspection. The technician confirmed that the factory plastic fuel tank assembly is structurally defective and leaking raw fuel from the top weld seams. The dealer provided an official invoice quoting $4,824.92 to replace the tank due to the fuel leak, noting it is an active hazard, but refused to cover the failure under BMW’s active 15-year/150,000-mile extended warranty for N20 plastic fuel tanks (SI B01 03 22). Driving a vehicle with raw fuel pooling on the exterior of the tank and migrating into the cabin creates an immediate fire hazard and health risk to occupants."

• 07/15/2020· SUSPENSION

  MY PEOPLE IS MAKING A TAPPING NOISE FROM THE FRONT SUSPENSION AREA I HAVE TAKEN THE CAR TO THE DEALERSHIP ON FOUR DIFFERENT OCCASIONS AND THE LAST TIME WAS ON 6 9 2011 I WAS TOLD TO BRING THE CAR BACK WHEN THE NOISE IS ACTUALLY HAPPENING SO THE LEAD MECHANIC ASKED YOU ROLL WITH ME AND HEARD THE NOISE AND CONFIRMED THAT THERE WAS A PROBLEM I DROPPED THE CAR OFF AFTER TWO DAYS I WAS TOLD THAT THEY CANNOT FIND A PROBLEM DIRECTLY CONTRADICTING WHAT THE LEAD MECHANIC HAD TOLD ME I'M NOT SURE I'M NOT SURE WHAT'S GOING ON I'M ACTUALLY AFRAID TO DRIVE THIS CAR BECAUSE THIS NEWS HAS ACTUALLY GOTTEN WORSE AND LOUDER ALSO GET THIS NOISE WHILE MAKING TURNS IT'S ON A MISTAKE WELL NOISE AND MECHANIC HURTED I'M NOT SURE WHY IT'S NOT BEING TAKEN CARE OF I DON'T KNOW WHAT IT IS THANKS YOU HAVE WOULD BE GREATLY APPRECIATED

• 07/07/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 06/28/2023· SEAT BELTS

  I got a notice from the car that the restraint system was malfunctioning. It said to go ahead and wear my seatbelt and go to the nearest repair shop. This is distressing and should not have happened. I’m afraid to drive it. I have no other means of transportation. My life was destroyed by a near fatal car accident in 1994 as I was enrolling in medical school. An 18-wheeler pulled out on narrow 2-lane Hwy with no shoulder. It ran through a very dense pine forest in east Texas. The trailer had only a bicycle sized reflector, and it was caked with mud. He was invisible. I couldn’t see him until my headlights shone upon the trailer. What is that? A distance of 50-60 feet, at most? Brights weren’t on. It was drizzling and little wisps of road mist were floating above the road here and there. I slammed as hard as I could apparently. As I swerved into the oncoming lane, the driver behind me watched in horror as my headlights swept across the entire length of the trailer. There was nowhere to go. I slid under the trailer and hit the axle going 45 mph. No time to stop. The driver directly behind me was an off duty police officer. He got out and ran over to the truck to tell the driver to stop. He didn’t know he’d caused an accident. The off duty policeman checked my car to see if there were any survivors. He peered into the dark through my window and found me alive and conscious. The seatbelt was still wrapped around me but the force of impact caused it to pop out of its socket. My head snapped forward on impact. It hit the airbag with such force, it ruptured fully on one side. I have a brain injury, was in a light coma for over four years. My life was so thoroughly destroyed, I had not one thing left but my 2 dogs and a Bible. My house, car, job, the ability to live independently, my future, and my personality—the person I was for the first 24 years of my life—all gone. Family abandoned me. I couldn’t function. Seatbelts must do their job. And truck drivers can go to hell.

• 06/25/2025· ELECTRICAL SYSTEM,ENGINE

  My vehicle is a 2016 BMW 528i xDrive. There is an active safety recall listed under NHTSA Campaign Number 24V-608, issued in August 2024. The affected component is the engine coolant pump. As of June 2025, no remedy has been made available by BMW, and I have been told by both BMW corporate and my local dealer that they cannot provide a fix or a timeline. This component is essential to keeping the engine within safe temperature limits. Failure of the coolant pump could lead to overheating and potentially increase the risk of fire, as the recall suggests. This places my safety and that of others on the road at risk every time I drive the vehicle. I rely on this car for regular transportation and feel I have no choice but to drive a vehicle with an unresolved critical safety issue. The vehicle has not yet experienced a failure or warning light specific to the coolant system, and it has not been inspected or repaired due to the lack of remedy. However, I should not be forced to wait indefinitely or risk a dangerous situation developing before action is taken. BMW’s failure to provide a remedy or meaningful updates in nearly a year shows a lack of urgency and accountability. I am submitting this complaint to formally document the issue and ask that NHTSA take action to compel BMW to issue a fix or provide alternatives to affected owners.

• 06/22/2024· POWER TRAIN

  Driveshaft dampener (Guibo) is cracking with 57k miles on the vehicle. This may be the result of poor manufacturing quality. This problem was identified by the BMW dealership while performing a routine service inspection.

• 06/16/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 06/11/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 06/03/2023· AIR BAGS

  *drivers' restraint system t * There is a big possibility that airbags won't deploy when I need them to. *Confirmed by dealership *Yes vehicle has been inspected by BMW dealership. * There was no warning no other symptoms

• 06/02/2019· TIRES

  I OWN A 2016 BMW 550I EQUIPPED WITH GOODYEAR EAGLE LS2 RUN FLAT TIRES. THE VEHICLE HAS 24,000 MILES AND THE TREAD IS SEPARATING ON THE TIRES.

• 05/27/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 05/22/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.

• 05/19/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

• 05/05/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2016 BMW 528i. The contact received notification of NHTSA Campaign Number:24V608000(ENGINE AND ENGINE COOLING) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .