2015 Volkswagen Golf Sportwagen

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2024· ELECTRICAL SYSTEM,ENGINE

  In the last year, my car has experienced multiple instances of the Diesel Particulate Filter (DPF) warning light, check engine light, and a flashing glow plug light on the dashboard. Despite multiple visits and repairs at Sheehy Volkswagen of Springfield, these issues persist, particularly in sub-freezing temperatures. Upon independent inspection of the engine compartment, I found multiple exposed wires, broken wires, and poorly repaired broken wires. The most significant concerns are as follows: Repeated DPF Issues: Over the last three years, the DPF warning and related issues have recurred each winter. Initial attempts to rectify the issue included a DPF regeneration procedure, which temporarily cleared the fault codes but did not address the underlying problem. The DPF was finally replaced in mid-2024, yet the same problems manifested with a brand new component just months later. Extended Repair Time: Sheehy Volkswagen of Springfield had my vehicle for a total of six months (Dec-23 to May-24), during which they were unable to diagnose or fix the problem despite escalating the case to Volkswagen HQ (Business Case Numbers: BT1167682 and BT1177805). This delay is unacceptable. Poor Customer Service: Throughout this period, customer service was unsatisfactory. I was frequently passed between customer service representatives, none of whom were sufficiently informed about the ongoing repairs. Incorrect Diagnosis and Repairs: After replacing the DPF, ECM, temperature sensor, and wiring harnesses, the issue persisted. It was eventually suggested that a wiring problem might be to blame, yet no comprehensive solution was provided. Incompetence and Safety Concerns: Upon retrieving my vehicle, I noticed white smoke emanating from the engine compartment, which I discovered was due to the coolant reservoir being overfilled. Additionally, an independent inspection revealed exposed and poorly repaired wires, posing a serious safety hazard.

• 12/24/2020· UNKNOWN OR OTHER

  THERMOSTAT

• 12/22/2023· ELECTRICAL SYSTEM

  TDI Auxiliary heater (PTC) brown ground wire melting and causing a terrible plastic burning smell inside cabin. Wire likely will cause a fire. Many reports of this happening to other individuals on the Internet forum TDIforum.com

• 12/22/2018· POWER TRAIN

  VEHICLE IS INTERMITTENTLY SHOWING ERROR 'ERROR: SERVICE VEHICLE, LEAVE ONLY ON P'. ERROR HAPPENS RANDOMLY, BUT USUALLY DURING OR JUST AFTER DRIVING IN WET CONDITIONS. ALWAYS WHILE THE VEHICLE IS IN MOTION. GEAR SHIFT ASSEMBLY WAS REPLACED TWO YEARS PREVIOUSLY TO ADDRESS THE PROBLEM, BUT NOW THE ERRORS ARE BACK. SAME SYMPTOMS AS CAMPAIGN NUMBER 18V464000, VW SERVICE RECALL 37L5, HOWEVER NO RECALL IS LISTED FOR THIS VIN.

• 12/22/2018· POWER TRAIN,ELECTRICAL SYSTEM

  VEHICLE RANDOMLY DISPLAYS MESSAGE ON HUD SCREEN "ERROR: SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION" I HAVE ONLY EVER HAD IT HAPPEN WHILE DRIVING. EVERYTHING FROM 10MPH TO 80MPH. NO PARTICULAR SPEED SEEMS TO TRIP THE ERROR. AFTER A LONG DRAWN OUT ORDEAL, BOTH THE LOCAL DEALER AND VW OF AMERICA HAVE DENIED REPAIR EVEN THOUGH, THIS EXACT ISSUE BECAUSE IT IS NOT INCLUDED IN THE 33,168 SELECT VOLKSWAGEN GOLFS AND GOLF SPORTWAGENS FROM 2015 TO 2018 MODEL YEARS. YET WITH ALL THE EVIDENCE TO INCLUDE THE ECU/TCU LOGS VERIFYING THE PROBLEM SINCE ITS NOT A "AFFECTED" VIN, THEY WILL DO NOTHING. THE LOCAL DEALER CONFIRM THAT THIS IS THE EXACT ISSUE WE HAVE BEEN DEALING WITH SINCE JULY OF THIS YEAR. MOST RECENTLY I WAS GOING THROUGH THE PHARMACY DRIVE-THRU AND IN PARK WHEN THE VEHICLE BEGAN TO ROLL FORWARD WHICH I HAD TO HIT THE BRAKES TO STOP IT. YET WITH ALL THE EVIDENCE TO INCLUDE THE ECU/TCU LOGS VERIFYING THE PROBLEM SINCE ITS NOT A "AFFECTED" VIN, THEY WILL DO NOTHING.

• 12/21/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING OR WHILE THE VEHICLE WAS PARKED, FUEL LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CENTRO DE SERVICIO FLAGSHIP VOLKSWAGEN (CARR. #2, KM 14.7 HATO TEJAS, BAYAMN, 00959, PUERTO RICO) AND WAS DIAGNOSED THAT THE SUBCISION PUMP, FILTER AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE THE WARRANTY HAD EXPIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

• 12/20/2021· AIR BAGS

  We purchased our VW Golf TDI ([XXX]) in January 2015 and have now had to replace the clock spring three times. The first two times were covered under the 69L2 limited warranty(See attached bills) but our car now has 128,000 miles and is considered ineligible. We do not understand why our model year was not included under the unlimited warranty extension as part of the 69L2 campaign. When a major component fails three times over a six year period, there is obviously something wrong with it that has not been addressed. Our teenage son drives the car and it is unsafe to have life-saving components like the airbag and horn fail on a regular basis. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/20/2016· ENGINE

  WHEN I STARTED MY CAR, THE ENGINE JUMPED AND THE CAR SHOOK. I TRIED TO DRIVE IT BUT COULDN'T GET MORE THAN 10 FEET WITHOUT IT CONSTANTLY FEELING LIKE IT WAS BOTH STARTING AND STALLING, AND ROCKING BACK AND FORTH. I HAD TO PARK IT, AND EVEN WHEN COMPLETELY STOPPED THE CAR WOULD SHAKE AND THE ENGINE MADE A TERRIBLE NOISE. MY CAR STARTED TO SMELL REALLY BAD. THE DEALERSHIP TELLS ME THAT IT IS A COIL FAILURE IN THE ENGINE, WHICH CAUSED COMPLETE ENGINE FAILURE AND LEFT ME STRANDED.

• 12/19/2016· AIR BAGS,UNKNOWN OR OTHERCrash

  I'M A DRIVER WHO DRIVE THIS CAR WHEN I TRIED TO TURN LEFT THE VEHICLE HAS AIRBAG POP UP AND THE CAR WAS STOPPED AND HIT WHEN IM OFF THE FREEWAY

• 12/15/2016· ENGINE

  VERY ROUGH IDLE/DANGEROUS LOSS OF POWER ELECTRONIC POWER CONTROL LIGHT ILLUMINATES. CAR DEVELOPS ISSUE IN 2 INSTANCES, WILL IDLE SMOOTHLY AT REST AND THEN EPC LIGHT WILL ILLUMINATE AND VERY ROUGH IDLE WILL ENSUE WITH ENTIRE CAR SHAKING. CAR MUST BE SHUTOFF AND RESTARTED TO CORRECT. ONCE RESTARTED CAR WILL IDLE NORMALLY AND LIGHT IS OFF. SECOND ISSUE IS WITH CAR AT LOAD, DRIVING NORMAL SPEEDS WHEN EPC LIGHT WILL COME ON AND ENGINE POWER IS DRAMATICALLY REDUCED MAKING FOR EXTREMELY HAZARDOUS CONDITION IF PULLING OUT OR ACCELERATING IN TRAFFIC. SUDDEN LOSS OF POWER CAN ONLY BE RESOLVED IF SAFE PLACE AVAILABLE TO PULLOVER AND RESTART THE CAR. VW DEALER SAYS THEY CAN ONLY REPAIR CAR IF IT DISPLAYS BEHAVIOR AT SHOP. SINCE LIGHT IS OFF WHEN RESTARTED IT IS NOT RUNNING POORLY WHEN DRIVEN IN FOR SERVICE THEY STATE NO PROBLEM FOUND. THEY CLAIM THE ECU FAULT CODE DOES NOT TELL THEM THE CAUSE ONLY THAT IT HAPPENED EVEN THOUGH OTHER DIAGNOSTIC TOOLS DESCRIBE THROTTLE BODY ISSUES OR BAD SPARKPLUG COILS MAY BE AT FAULT. WHITE KNUCKLE ISSUE WHICH ELIMINATES CONFIDENCE IN DAY TO DAY DRIVING. THERE IS NO WARNING INVOLVED IT JUST HAPPENS. CASUAL RESEARCH INTO THESE SYMPTOMS RESULTS IN AN ALARMING NUMBER OF OWNERS WHO HAVE EXPERIENCED SAME ISSUES. CAR UNSAFE TO DRIVE WHEN POWER LOSS MANIFESTS ITSELF. MANY OTHERS ALSO DESCRIBE A FAULTY WIRING HARNESS FOR THROTTLE BODY FOR WHICH THERE IS AN INTERNAL VW TSB BUT DEALERS SAY IS TIME CONSUMING AND THEY ARE NOT REIMBURSED FOR IN A TIMELY MANNER BY VW OF NA. DISAPPOINTMENT AND THEN SOME. *TR

• 12/14/2017· ELECTRICAL SYSTEM

  CLOCK SPRING FAILURE IN THE STEERING WHEEL DISABLED AIRBAG OF 2015 GOLF.

• 12/14/2017· FUEL/PROPULSION SYSTEM

  RUST ON FUEL FILTER HOUSING DISCOVERED DURING 60K MILE FUEL FILTER CHANGE OF 2015 GOLF TDI (SEE PHOTO). TOLD THIS CAN LEAD TO POTENTIAL MAJOR DAMAGE TO HIGH PRESSURE FUEL PUMP IF PARTICLES COME OFF. ONLY USE HIGH-QUALITY DIESEL SO NOT SURE HOW THIS HAPPENED.

• 12/11/2024· ELECTRICAL SYSTEM

  Supplementary auxiliary electric heater ground connector melted and could have caused a fire. Original part #5Q0963235B. A recall (17V-62) for this part was active for various Audi and VW models but for whatever reason my car was not included. Car was brought to Valenti VW on 3/1/24 for inspection after burning smell was emitting from vents. Dealer was unable to locate the source of the problem. Discovered the defective heater myself during fall season when heat was necessary. Please see attached photos. I feel I am entitled to reimbursement for the costs associated with getting this dangerous situation repaired.

• 12/06/2019· ENGINE

  THERMOSTAT HOUSING & ASSOCIATED SEALS ON THE CURRENT 1.8L AND 2.0L VOLKSWAGEN/AUDI EA888 GEN 3 ENGINE ARE PRONE TO FAILURE, CAUSING LOSS OF ENGINE COOLANT. THIS COULD AFFECT ANY VW/AUDI VEHICLE USING THE 1.8 OR 2.0L EA888 GEN 3 ENGINE. VW HAS A LONG HISTORY OF WATER PUMP/THERMOSTAT HOUSING ISSUES AND THE CURRENT GENERATION OF VEHICLES IS NO EXCEPTION. MANY OTHER REPORTS CAN BE FOUND ON VARIOUS ONLINE FORUMS SUCH AS REDDIT.COM, GOLFMK7.COM AND VWVORTEX.COM, ETC. THIS IS A COSTLY OUT OF WARRANTY REPAIR REQUIRING REMOVAL OF THE INTAKE MANIFOLD AND HAS BEEN REPORTED ONLINE BY OWNERS OF 2015 '2019 US MY VEHICLES. SOME VEHICLES, SUCH AS OURS, EXPERIENCED A REPEAT FAILURE. THERE ARE THREE FAILURE MODES THAT I AM AWARE OF AS REPORTED ON THE SITES MENTIONED ABOVE. MY WIFE AND I HAVE EXPERIENCED FAILURE MODES 1 AND 2. WHEN THIS ISSUE IS OCCURRING OWNERS OFTEN REPORT THE SMELL OF COOLANT OUTSIDE THE VEHICLE 1. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SLOW WEEP OR LEAK FROM THERMOSTAT HOUSING ASSEMBLY & ASSOCIATED SEAL, MOST OF THE TIME NOT DETECTABLE AT THE HOUSING ASSEMBLY/SEAL WITHOUT PRESSURE TEST. OFTEN, VW SERVICE CENTERS ARE UNABLE TO VERIFY THERE IS A LEAK, EVEN AFTER PRESSURE TEST, OWNERS ARE SENT ON THEIR WAY, AND YET COOLANT STILL DISAPPEARS FROM THE TANK. MY WIFE'S CAR WENT IN FOR TESTING MULTIPLE TIMES BEFORE ISSUE WAS FOUND. 2. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SMALL BUT CONSTANT LEAK LARGE ENOUGH TO CREATE A SMALL PUDDLE OR STREAM UNDER THE CAR. A LOW COOLANT ALERT MAY/MAY NOT APPEAR DEPENDING ON SPEED OF THE LEAK. 3. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SUDDEN CATASTROPHIC FAILURE RESULTING IN RAPID LOSS OF COOLANT AND CAUSING A VISIBLE LARGE PUDDLE UNDER THE CAR AND A WARNING ALERT TO APPEAR ON THE DASHBOARD.

• 12/04/2017· SEAT BELTS

  I OWN A 2015 AND MY BACK SEATBELT HAS FAILED. IT WILL NOT LATCH. I CALLED THE DEALERSHIP AND THEY STATED IT WOULD BE $120 CHARGE JUST TO DIAGNOSE AND SEE WHAT IS WRONG BEFORE REPLACING OR FIXING THE SEATBELT. AFTER THAT CHARGE HE COULDN'T SAY IF IT WOULD BE UNDER WARRANTY OR THE COST TO FIX IT. I AM NOTIFYING YOU OF THIS FAILURE AND COST BECAUSE THIS SEEMS LIKE SOMETHING THAT SHOULD BE EVALUATED FOR NO COST DUE TO THE HIGH CONCERN FOR SAFETY. I FEEL VOLKSWAGEN IS PUTTING MONEY BEFORE SAFETY. THE DEALERSHIP I CONTACTED WAS LARRY MILLER IN LAKEWOOD CO.

• 12/04/2016· AIR BAGS,WHEELSCrash

  I WAS DRIVING ON 210N PASADENA FWY WITH MY GIRLFRIEND AND OFF AVE43 AROUND 4AM. I TRIED TO TURN WHEEL FOR OFF BUT AIRBAG FROM WHEEL COME OUT WHILE I TURN OFF FWY AND THAT DAY I JUST WENT TO ONE OF VWDEALER FOR CHECK SOME THING AND AFTER THAT I GOT A LOGO OF VW ON MY HAND LIKE A TATTOO AND MY CAR IT WAS TOTAL LOSS. MY GIRLFRIEND SHE WAS PAIN INSIDE HER BACK BECAUSE WE BOTH GOT AN ACCIDENT FROM SOMEBODY HIT BEHIND MY CAR. I BOUGHT A NEW CAR AND FIRST TIME BUYER AND I NEVER KNOW ABOUT GAP INSURANCE ON THAT TIME I JUST BOUGHT FOR ABOUT 2MONTH AND STILL OWN THAT MONEY EFFECT TO MY CREDIT UNTIL NOW. MY JOB IS DRIVER AND I NEED A CAR SO HOW CAN I DO WITH THIS PROBLEM. *TR

• 12/03/2015· ENGINE

  2015 VW GOLF SPORTWAGEN TDI 2.0L THE CAR HAS LESS THAN 5000 MILES ON IT AND ALREADY TWICE I GET AN ENGINE MALFUNCTION INDICATOR LIGHT (MIL) TO "REDUCE OIL LEVEL." I HAVEN'T EVEN TAKEN IT IN FOR ITS FIRST SERVICE YET AND NOW THIS. TOO MUCH OIL? I CHECKED THE LEVEL SEVERAL TIMES AND THE DIP STICK INDICATES THE LEVEL IS WITHIN TOLERANCE.

• 12/02/2022· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  The contact owns a 2015 Volkswagen Golf. The contact noticed that the fuel pump would frequent stop while fueling the vehicle. The contact then stated that while his vehicle was being driven by a valet, fuel began to pour out of the fuel tank while on an incline. The valet attendant managed to drive the vehicle down a decline which stopped the leak. Despite the failure, the contact was able to drive the vehicle home. The vehicle was then driven to a dealer where a diagnostic test was performed. The dealer informed the contact that the suction pump, seal, and emission filter needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed him that the vehicle was no longer under warranty. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

• 11/29/2022· ENGINE

  Loss of coolant due to cheap plastic housing leads to damage to the thermostat and water pump. Researching the forums on this issue has shown that it's a common problem with the vehicle that Volkswagen hasn't addressed.

• 11/26/2023· ELECTRICAL SYSTEMFire

  I smelled a strong odor coming from the heater that turned out to be burnt plastic and wiring associated with the auxiliary heater. This is an obvious fire/ smoke hazard that could have been deadly if other nearby components caught fire.

• 11/25/2024· AIR BAGS

  The contact's partner owns a 2015 Volkswagen Golf Sportwagen. The contact stated that while driving at approximately 30 MPH, he observed that the air bag warning light was illuminated. The contact also heard an abnormal soft clicking sound in the cabin while turning the steering wheel to the left or to the right. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V483000 (Air Bags); however, the VIN was not included. The failure mileage was unknown.

• 11/25/2019· VISIBILITY

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF SPORTWAGEN. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED AN INCH OF WATER INSIDE THE SUN ROOF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTH PENN VOLKSWAGEN (LOCATED AT 165 BETHLEHEM PIKE, COLMAR, PA 18915, (215) 822-1361) WHERE IT WAS DIAGNOSED THAT THE DRAIN HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE.

• 11/20/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT SPOKE WITH EAST COAST VOLKSWAGEN (8756-C, US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC 29588, (843) 353-1118) AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. WHILE DRIVING TO THE DEALER, THE CRUISE CONTROL AND HORN FAILED TO OPERATE. THE DEALER DIAGNOSED THE VEHICLE WITH A DEFECTIVE CLOCKSPRING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000.

• 11/20/2018· SERVICE BRAKESCrash

  THIS IS A 2015 TDI GOLF THAT SAT ON THE DEALER CAR LOT FOR MORE THAN TWO YEARS. WE BOUGHT IT SPRING 2018. MINIMAL MAINTENANCE DONE ON VEHICLE WHEN CAR WAS PURCHASED. IN FACT, WE BOUGHT THREE. TIRES HAD FLAT SPOTS, AND HAD TO ALL BE REPLACED. MY DAUGHTER'S CAR DEVELOPED SOFT BRAKES. MINE AS WELL, AND NOT STOPPING WELL. HER CAR FAILED TO STOP, RESULTING IN A CRASH...THIS NEEDS TO BE CHECKED OUT THAT THE BRAKE FLUSH AND FLUID ARE REPLACED EARLIER THAN THE "RECOMMENDED" 30,000 MILE MAINTENANCE. BEFORE OTHERS ARE INJURED. PLEASE

• 11/20/2017· STEERING,AIR BAGS,UNKNOWN OR OTHER

  STEERING COLUMN CONTROL MECHANISM, AIR BAG SENSOR, LOCK MECHANISM. SAW AN ARTICLE POSTED LAST WEEK ABOUT PREVIOUS RECALL NOT RESOLVING A KNOW ISSUE WITH AIRBAGS THAT AFFECTS THE STEERING COLUMN. I JUST HAD TO PAY $641.10 TO HAVE THIS REPAIRED. IF THIS IS SOMETHING THAT VW SHOULD HAVE HAD TO PAY FOR I WOULD LOVE TO BE ABLE TO RECOUP MY MONEY.

• 11/19/2025· ENGINE

  The contact owns a 2015 Volkswagen Golf Sportwagen. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The vehicle was taken to an independent mechanic, who determined that the camshaft module and variable valve timing (VVT) gears needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,900.

• 11/19/2024· FUEL SYSTEM, GASOLINE

  The contact owns a 2015 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the fuel gauge level dropped quickly, and there was an abnormal fuel odor before the vehicle shutoff in the middle of the roadway. The contact stated that the check engine warning light was illuminated. The contact exited the vehicle and push the vehicle to the side of the road. The contact stated that while checking underneath the vehicle, the contact became aware of a fuel leak. The vehicle was towed to an independent mechanic to be diagnosed. The independent mechanic confirmed the fuel leak and referred the contact to the dealer for assistance with the repair. The vehicle was not yet repaired. The contact referenced NHTSA Campaign Number: 24V110000 (FUEL SYSTEM, GASOLINE) as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.

• 11/17/2025· ELECTRICAL SYSTEM

  PTC auxiliary heater core connection point failure . It was reported that the wrong type of metal was used for the main electrical connection point for this part causing significant over heating further leading to melting and burning plastic. This then introduces potentially dangerous fumes into the vehicle cabin via the HVAC system. If unaddressed this would likely cause fire damage. The problem has been reproduced by multiple vehicle owners and happens during cold conditions as it supplies heat to the cabin prior to the engine hitting optimal operating temperatures. No warning messages or codes are thrown as a result of this issue. It is a hazard and could cause harm to operators of the vehicles affected.

• 11/16/2023· ELECTRICAL SYSTEM

  In 2019, VW issue a recall (37M2) Shift Lever Micro Switch for failing resulting in noncompliant Theft Protection and Rollaway Prevention. The recall was issued for 2015-2019 Golf and 2017-2019 Golf Sportwagen, HOWEVER, in Canada, the recall included 2015-2019 Golf Sportwagen. I have a 2015 Golf Sportwagen (USA) with a failing Shift Lever Micro Switch. There is no different between the Canadian and US Model for this part. I believe that VAG should include 2015 models in the recall.

• 11/13/2022· FUEL/PROPULSION SYSTEM

  Suction pump recall was completed by Karmart the dealership I purchased the vehicle from. Suction pump continues to be an issue with fuel purging or leaking. This has been an ongoing issue for the past 5 months. Most recently a few days ago.

• 11/13/2019· STEERING,ELECTRICAL SYSTEM

  STEERING COLUMN CONTROL MODULE WITH CLOCK SPRING FAILED,/ MILES ON CAR 54302. ALL BUTTONS ON STEERING WHEEL STOPPED WORKING. NO HORN, AIR BAG LIGHT ON AS MALFUNCTION, REPORTS STATE HAZARDOUS TO DRIVE... TOOK IT IN FOR REPLACEMENT--COST 668.52. OTHER VW HAVE HAD THIS PROBLEM AS A RECALL.. PLEASE ADD TO LIST OF VW HAVING THIS PROBLEM AND INSIST VW PAY OR RECALL TO HAVE THEM FIX THIS DANGEROUS PROBLEM. I PULLED INTO PARKING SPOT WHEN IT ALL STOPPED. GOOD THIS I WAS BACK HOME AND NOT STILL UP IN THE SIERRAS

• 11/12/2022· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned right and pressed the accelerator as I normally would to get up to 50 mph. A flashing glow plug light came on, and the car immediately had zero propulsion, and so I turned the steering wheel to roll to the side of the road and turned on my hazard lights. I was fortunate that I was not rear-ended. On another occasion, I came off of the interstate as normal, but when I tried to drive over the overpass at a slight incline, the vehicle was unable to accelerate to 20 mph, and would only go about 5 mph no matter how much the accelerator was pressed. This happened multiple times, but not all of the time, and it was unpredictable when it would happen. It was dangerous to me because I could not time traffic circles with confidence that I would be able to press the accelerator and get up to speed without being struck from the left, or turn out onto busy roads with confidence I wouldn't be t-boned, or merge with traffic on the highway. The mileage on the vehicle at the first attempt to diagnose/repair the defect was 63935 on 10/11/2019 when a VW dealership diagnosed and replaced two glow plugs under warranty. Several more times it was warr. repaired. In November 2021, after the vehicle was repaired and failed on the dealership test drive, an engineer from Volkswagen inspected the vehicle, it was further repaired and released to me. A couple of months later, the vehicle stalled on a highway and a flashing glow plug light came on.

• 11/07/2016· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE). THE CONTACT MADE SEVERAL ATTEMPTS TO REACH THE MANUFACTURER AND WAS REFERRED TO AN AUTHORIZED DEALER, BUT WAS UNABLE TO REACH A LIVE AGENT FOR WEEKS. THE DEALER WAS UNAWARE AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 10/28/2022· ELECTRICAL SYSTEM

  The screen which is for the radio and back up camera has started to "flicker" This looks to be a common problem people are fixing it by having the head unit replaced but clearly it's a safety issue since the backup camera is hard to use. This is a dieselgate car so it wasn't purchased new until 2017 and it seems crazy for this to be happening when the car has only been on the road for 5 years. https://www.youtube.com/watch?v=MgRQp6E16Rc

• 10/27/2015· UNKNOWN OR OTHER,ENGINE

  THE FIRST TIME, BACKING OUT OF A PARKING SPACE IN PARKING LOT STARTED TO GO FORWARD AND THE CAR JUST SHUT OFF ON ITS OWN. IT HAS DONE THIS SEVERAL TIMES LEAVING ME IN IN HARMS WAY TRYING TO PULL OUT INTO TRAFFIC IT JUST SHUTS OFF ARBITRARILY NO TELLING WHEN ITS GOING TO HAPPEN. ALSO HAVE HAD PEOPLE IN THE CAR WITH ME WHEN IT HAS HAPPENED.[ KINDA LIKE PLAYING RUSSIAN ROULETTE ] HAVE HAD IT TO THE DEALERS THREE TIMES INSIDE OF 2300 AND THEY HAVE FOUND NOTHING. FIRST TIME 1 DAY SECOND TIME 7 DAYS, MORE THAN LIKELY 3 OR 4 MORE DAYS AT DEALER NOW. THREE OF THE TIMES HAPPENED JUST STARTING TO PULL OUT ON TO THE STREET. ONE IN A PARKING SPACE BACKED OUT STARTED TO GO AND IT DIED. ONE TIME TURNING ON CITY STREETS . TO ME MIGHT BE FUEL PUMP OR SOMETHING ELECTRICAL.

• 10/24/2024· ELECTRICAL SYSTEM

  When I turn on the ignition it says on the screen Starting system fault please service the vehicle.

• 10/24/2018· AIR BAGS,UNKNOWN OR OTHER

  AS I WAS TURNING MY STEERING WHEEL, I HEARD A CRINKLE SOUND AND THE AIR BAG LIGHT CAME ON. I REALIZED LATER THAT I COULD NO LONGER HONK THE HORN. WHEN I BROUGHT MY CAR IN FOR SERVICE, THE CLOCK SPRING WAS REPLACED, HOWEVER THE EXACT SAME PROBLEM HAPPENED AGAIN WITHIN WEEKS. I CANNOT HONK MY HORN AND I AM CONCERNED THAT MY AIR BAG WILL NOT DEPLOY IN THE CASE OF AN EMERGENCY.

• 10/18/2020· UNKNOWN OR OTHER

  TRIM AT COMPARTMENT / SHIFTER BOOT IS PEELING AND ALUMINUM COATING WILL HAVE A RAZOR SHARP EDGE WHICH SLICED MY HAND OPEN

• 10/17/2022· AIR BAGS

  The clock spring fails. Causing the airbag light to illuminate. The car is a 2015 and the first clock spring failed in January 2021, with around 155,00 miles (estimate). Second one failed this week with 162,000 miles. I know the car is old, but the part that gets power to the airbag should last more than 2 years. Volkswagen extended the warranty of the part, but we were outside for both repairs now. The dealer tells me this part is fixed on a regular basis to the point he was surprised he was able to get the part. I feel like for the part that supplies power to the airbag, an extended warranty is not sufficient. (For the information below, I was in a parking lot when the clock spring broke, so speed was irrelevant, np accident occurred)

• 10/13/2016· VEHICLE SPEED CONTROL

  WHEN VW UPDATED THE SOFTWARE TO CORRECT THE DEFECTIVE CAMSHAFT, THEY DISABLED THE CRUISE CONTROL FEATURES AND ARE UNABLE AND UNWILLING TO CORRECT, THE VEHICLE IS RUNNING WHEN THIS DISABLED FEATURE IMPACTS THE CAR UNDER ALL DRIVING CONDITIONS.

• 10/13/2015· STEERING,POWER TRAIN

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. WHILE DRIVING 20 MPH AND ATTEMPTING TO ACCELERATE TO 30 MPH, THE STEERING WHEEL AND VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPAIRED. THE AXLE WAS REPAIRED; HOWEVER, THE STEERING WHEEL CONTINUED TO VIBRATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

• 10/10/2025· UNKNOWN OR OTHER

  PTC auxiliary heater core failure causing near fire event. The failure causes the main power input to melt causing a burning plastic smell and smoke. The problem has been reproduced by multiple vehicle owners and happens during cold conditions as it supplies heat to the cabin prior to the engine hitting optimal operating temperatures. No warning messages or codes are thrown as a result of this issue. It is a hazard and could cause harm to operators of the vehicles affected.

• 10/10/2022· AIR BAGS,UNKNOWN OR OTHER

  I did a left-U turn- heard a loud sound, and then all the electrical things on my steering wheel failed, like horn, air bag, and controls. The failed airbag light is on, and it has other warning lights as well. I am now not protected in a crash, nor can I use my horn. I believe from a bit of research that my car has what I think is the same clockspring defect that VW has had in a TON of their vehicles- mine has failed- but does not seem to fall into a safety recall. Why is that? This seems to be a serious safety problem they have had- and I believe it should be covered by the manufacturer.

• 10/09/2023· ENGINE

  Thermostat housing and water pump are leaking coolant. It is available for inspection. It can cause my engine to overheat and/or fail while being used. It has been confirmed by a dealership. It has not been inspected by the police, manufacturer, or insurance company. There have been occasional reports of low coolant, and the coolant drains significantly faster than expected especially in cold weather (e.g. needing to fill coolant every 7 days). It was first repaired in 2019, and has since failed again.

• 10/08/2021· AIR BAGS

  Steering wheel started clicking when turned. Airbag light came on.

• 10/02/2019· SERVICE BRAKES

  TODAY WITH ONLY 16000 MILES THE POWER BRAKES STOPPED WORKING AND REQUIRED THAT I USE THE EBRAKE AND USE BOTH FEET ON THE BRAKE PEDAL, THE ENGINE WAS STILL RUNNING I SUSPECT THERE IS A BRAKE BOOSTER PROBLEM

• 09/28/2015· UNKNOWN OR OTHER

  CAR HAS SHUT DOWN AFTER STOPPING 4 TIMES NOW STARTING IN JUNE OF THIS YEAR LAST INCIDENT WAS 11 SEPT 2015 TOOK TO KALAMAZOO VW SERVICE DID NOT FIND ANY FAULT CODES ALSO KEY FOB WILL NOT UNLOCK CAR WITHIN RANGE OR NOT START VEHICLE WILL STATE KEY FOB NOT IN RANGE WHEN TRYING TO START WITH KEY IN CAR.

• 09/25/2024· STEERING,SERVICE BRAKES,ENGINE

  The emissions modification calibration by Volkswagen causes the coolant to be exposed to elevated temperatures due to higher exhaust gas recirculation (EGR) use to control emissions. These elevated higher temperatures degrade the coolant faster than designed and lead to precipitates falling out of solution in the factory filled G13 coolant. This causes buildup and deposits to form throughout the cooling system, particularly in the heater core which can block proper coolant flow & lead to coolant system failure, specifically of hoses associated with the heater core. When these fail the engine can over heat, and stop which causes loss of steering, propulsion and braking abilities. There is a similar problem on 2012 models with the TDI engine, which has been addressed but the 2015 models are being stranded on the roads creating a safety hazard to the drivers of the vehicles and other motorists on the road.

• 09/24/2018· STRUCTURE,VISIBILITY/WIPER

  LEAKING PANORAMIC SUNROOF CAUSES MOISTURE AND MOLD ON THE INTERIOR OF THE VEHICLE. HAPPENED IN THE RAIN WHEN PARKED AND DRIVING.

• 09/20/2022· ELECTRICAL SYSTEM

  -the failed part is available for inspection -fire hazard, shock hazard and toxic fume hazard - Audi has issued a recall for the same part on their vehicles https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V622-5223.pdf -there were no warning lamps or other symptoms Description of the Issue: The ground terminal on the Auxiliary Heater also sometimes known as the Supplmentary PTC Heater (P/N 5Q0.963.235)began to corrode which caused it to get so hot that the insulation melted, the heater housing melted and live wires became loose in the passenger compartment. The burning plastic also created terrible fumes inside of the car. Here is a picture of a live wire that has melted the housing and come loose. https://forums.tdiclub.com/index.php?media/aux-heater-1-jpg.140387/ Here is the melted housing where the terminal should normally be. https://forums.tdiclub.com/index.php?media/aux-heater-2-jpg.140386/ This seems to be a common issue in these vehicles and is well known to the car enthusiast community. Here are some links to forums posts which document this issue https://forums.tdiclub.com/index.php?threads/burning-smell-from-heat.513304/ https://www.youtube.com/watch?v=dnNW-onPK9M&ab_channel=mr-fix https://www.seatcupra.net/forums/threads/ptc-heater-burning-smell.459372/