2015 Volkswagen Golf GTI

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2018· ENGINE

  I AM WRITING ABOUT MY 2015 VW GTI. I AM THE SECOND OWNER OF THIS CAR. LIKE MOST GTI OWNERS, I THOUGHT THAT IT WAS A GREAT CAR. I AM THE 2ND OWNER OF THIS CAR, AND I PURCHASED THE CAR ABOUT 18 MONTHS AGO WHEN IT HAD ABOUT 25,000 MILES ON IT. OVER THE PAST YEAR, I HAVE HAD NUMEROUS PROBLEMS WITH OIL LEAKAGE FROM THE CAR. THIS PAST WEEK, THE CHECK ENGINE LIGHT WENT ON AGAIN. THE ATTACHED RECORDS SHOW ALL THE ROUTINE CARE AND SPECIAL CARE THAT I HAD TO GIVE THIS CAR DURING THE PAST YEAR. I TOOK THE CAR BACK TO THE SAME DEALERSHIP AND THE DEALERSHIP FOUND PIECES OF PISTONS AND THE PISTON RING IN THE OIL DRIP PAN. THE PAPER WORK IS ATTACHED ALONG WITH A PICTURE. WHO EVER HEARD OF PISTONS FALLING APART IN A CAR THAT WAS WELL TAKEN CARE OF AND WITH ONLY 60,000 MILES? THIS IS PREPOSTEROUS. THE TECHNICIAN AT THE DEALERSHIP INDICATED THAT THIS WAS THE THIRD CAR THIS YEAR ON WHICH HE WORKED WITH THE SAME PROBLEM. THE CAR NEEDS A NEW ENGINE TO A COST OF AT LEAST $10,000. THE CAR IS NOT DRIVABLE ANYMORE AS IT HAS NO ACCELERATION. THE CAR IS WORTHLESS UNLESS SOMEONE WANTS TO PUT IN A NEW ENGINE. I AM SENDING THIS NOTE TO VARIOUS GOVERNMENT AGENCIES TO NOTIFY THEM OF THIS OBVIOUSLY DEFECTIVE CAR. IF I FIND OUT THAT OTHER CARS ARE HAVING THIS PROBLEM SUGGESTING A PATTERN OF DEFECTS COVERED UP BY THE MANUFACTURER, I WILL HIRE A LAWYER AND SEEK LEGAL REDRESS. IN THE MEANTIME, AS AN AVERAGE WORKER WHO WORKS FOR A LIVING, I AM OFF TO BUY A NEW CAR AT A HONDA DEALERSHIP WHICH HOPEFULLY WILL BE MORE RELIABLE. THIS WILL SET ME BACK AN ENORMOUS AMOUNT OF MONEY WHICH I CANNOT AFFORD, ESPECIALLY SINCE I STILL HAVE PAYMENTS TO MAKE ON THE 2015 GTI WHICH RIGHT NOW IS COMPLETELY WORTHLESS. *TR

• 12/24/2020· UNKNOWN OR OTHER

  THERMOSTAT

• 12/24/2020· ENGINE,FUEL/PROPULSION SYSTEM

  FIRST CAR STARTS. SECOND PUT THE GEAR INTO REVERSE. THIRD CAR STARTS TO STALL SLOWLY SHUTTING DOWN THE ENGINE WHILE IN REVERSE. FOURTH, CAR HAS DIFFICULTY STARTING THE ENGINE WHILE PUTTING IN PARK GEAR. FIFTH, I HAD TO PRESS THE BRAKE AND THE PUSH START BUTTON IN ORDER TO START WHILE PRESSING THE GAS PEDAL TO INCREASE THE RPM. THEN I DRIVE. THIS HAPPENS OFTEN WHEN FIRST STARTING THE VEHICLE UNDER STATIONARY.

• 12/22/2018· POWER TRAIN,ELECTRICAL SYSTEM

  VEHICLE RANDOMLY DISPLAYS MESSAGE ON HUD SCREEN "ERROR: SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION" I HAVE ONLY EVER HAD IT HAPPEN WHILE DRIVING. EVERYTHING FROM 10MPH TO 80MPH. NO PARTICULAR SPEED SEEMS TO TRIP THE ERROR. AFTER A LONG DRAWN OUT ORDEAL, BOTH THE LOCAL DEALER AND VW OF AMERICA HAVE DENIED REPAIR EVEN THOUGH, THIS EXACT ISSUE BECAUSE IT IS NOT INCLUDED IN THE 33,168 SELECT VOLKSWAGEN GOLFS AND GOLF SPORTWAGENS FROM 2015 TO 2018 MODEL YEARS. YET WITH ALL THE EVIDENCE TO INCLUDE THE ECU/TCU LOGS VERIFYING THE PROBLEM SINCE ITS NOT A "AFFECTED" VIN, THEY WILL DO NOTHING. THE LOCAL DEALER CONFIRM THAT THIS IS THE EXACT ISSUE WE HAVE BEEN DEALING WITH SINCE JULY OF THIS YEAR. MOST RECENTLY I WAS GOING THROUGH THE PHARMACY DRIVE-THRU AND IN PARK WHEN THE VEHICLE BEGAN TO ROLL FORWARD WHICH I HAD TO HIT THE BRAKES TO STOP IT. YET WITH ALL THE EVIDENCE TO INCLUDE THE ECU/TCU LOGS VERIFYING THE PROBLEM SINCE ITS NOT A "AFFECTED" VIN, THEY WILL DO NOTHING.

• 12/22/2018· POWER TRAIN

  VEHICLE IS INTERMITTENTLY SHOWING ERROR 'ERROR: SERVICE VEHICLE, LEAVE ONLY ON P'. ERROR HAPPENS RANDOMLY, BUT USUALLY DURING OR JUST AFTER DRIVING IN WET CONDITIONS. ALWAYS WHILE THE VEHICLE IS IN MOTION. GEAR SHIFT ASSEMBLY WAS REPLACED TWO YEARS PREVIOUSLY TO ADDRESS THE PROBLEM, BUT NOW THE ERRORS ARE BACK. SAME SYMPTOMS AS CAMPAIGN NUMBER 18V464000, VW SERVICE RECALL 37L5, HOWEVER NO RECALL IS LISTED FOR THIS VIN.

• 12/21/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING OR WHILE THE VEHICLE WAS PARKED, FUEL LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CENTRO DE SERVICIO FLAGSHIP VOLKSWAGEN (CARR. #2, KM 14.7 HATO TEJAS, BAYAMN, 00959, PUERTO RICO) AND WAS DIAGNOSED THAT THE SUBCISION PUMP, FILTER AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE THE WARRANTY HAD EXPIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

• 12/20/2021· AIR BAGS

  We purchased our VW Golf TDI ([XXX]) in January 2015 and have now had to replace the clock spring three times. The first two times were covered under the 69L2 limited warranty(See attached bills) but our car now has 128,000 miles and is considered ineligible. We do not understand why our model year was not included under the unlimited warranty extension as part of the 69L2 campaign. When a major component fails three times over a six year period, there is obviously something wrong with it that has not been addressed. Our teenage son drives the car and it is unsafe to have life-saving components like the airbag and horn fail on a regular basis. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/20/2016· ENGINE

  WHEN I STARTED MY CAR, THE ENGINE JUMPED AND THE CAR SHOOK. I TRIED TO DRIVE IT BUT COULDN'T GET MORE THAN 10 FEET WITHOUT IT CONSTANTLY FEELING LIKE IT WAS BOTH STARTING AND STALLING, AND ROCKING BACK AND FORTH. I HAD TO PARK IT, AND EVEN WHEN COMPLETELY STOPPED THE CAR WOULD SHAKE AND THE ENGINE MADE A TERRIBLE NOISE. MY CAR STARTED TO SMELL REALLY BAD. THE DEALERSHIP TELLS ME THAT IT IS A COIL FAILURE IN THE ENGINE, WHICH CAUSED COMPLETE ENGINE FAILURE AND LEFT ME STRANDED.

• 12/19/2016· AIR BAGS,UNKNOWN OR OTHERCrash

  I'M A DRIVER WHO DRIVE THIS CAR WHEN I TRIED TO TURN LEFT THE VEHICLE HAS AIRBAG POP UP AND THE CAR WAS STOPPED AND HIT WHEN IM OFF THE FREEWAY

• 12/18/2017· AIR BAGS

  AIRBAG CLOCK SPRING FAILURE. THE STERLING WHEEL WILL MAKE A CRUNCHING NOISE WHILE MAKING LEFT OR RIGHT HAND TURNS. AT POINT OF FAILURE I WAS MAKING A LEFT HAND TURN THEN ALL THE SUDDEN THE CRUNCHING NOISE STOPPED, AND I GOT ERROR AIR BAG, ERROR TRANSMISSION, AND THE HORN STOPPED WORKING.

• 12/15/2016· ENGINE

  VERY ROUGH IDLE/DANGEROUS LOSS OF POWER ELECTRONIC POWER CONTROL LIGHT ILLUMINATES. CAR DEVELOPS ISSUE IN 2 INSTANCES, WILL IDLE SMOOTHLY AT REST AND THEN EPC LIGHT WILL ILLUMINATE AND VERY ROUGH IDLE WILL ENSUE WITH ENTIRE CAR SHAKING. CAR MUST BE SHUTOFF AND RESTARTED TO CORRECT. ONCE RESTARTED CAR WILL IDLE NORMALLY AND LIGHT IS OFF. SECOND ISSUE IS WITH CAR AT LOAD, DRIVING NORMAL SPEEDS WHEN EPC LIGHT WILL COME ON AND ENGINE POWER IS DRAMATICALLY REDUCED MAKING FOR EXTREMELY HAZARDOUS CONDITION IF PULLING OUT OR ACCELERATING IN TRAFFIC. SUDDEN LOSS OF POWER CAN ONLY BE RESOLVED IF SAFE PLACE AVAILABLE TO PULLOVER AND RESTART THE CAR. VW DEALER SAYS THEY CAN ONLY REPAIR CAR IF IT DISPLAYS BEHAVIOR AT SHOP. SINCE LIGHT IS OFF WHEN RESTARTED IT IS NOT RUNNING POORLY WHEN DRIVEN IN FOR SERVICE THEY STATE NO PROBLEM FOUND. THEY CLAIM THE ECU FAULT CODE DOES NOT TELL THEM THE CAUSE ONLY THAT IT HAPPENED EVEN THOUGH OTHER DIAGNOSTIC TOOLS DESCRIBE THROTTLE BODY ISSUES OR BAD SPARKPLUG COILS MAY BE AT FAULT. WHITE KNUCKLE ISSUE WHICH ELIMINATES CONFIDENCE IN DAY TO DAY DRIVING. THERE IS NO WARNING INVOLVED IT JUST HAPPENS. CASUAL RESEARCH INTO THESE SYMPTOMS RESULTS IN AN ALARMING NUMBER OF OWNERS WHO HAVE EXPERIENCED SAME ISSUES. CAR UNSAFE TO DRIVE WHEN POWER LOSS MANIFESTS ITSELF. MANY OTHERS ALSO DESCRIBE A FAULTY WIRING HARNESS FOR THROTTLE BODY FOR WHICH THERE IS AN INTERNAL VW TSB BUT DEALERS SAY IS TIME CONSUMING AND THEY ARE NOT REIMBURSED FOR IN A TIMELY MANNER BY VW OF NA. DISAPPOINTMENT AND THEN SOME. *TR

• 12/14/2017· ELECTRICAL SYSTEM

  CLOCK SPRING FAILURE IN THE STEERING WHEEL DISABLED AIRBAG OF 2015 GOLF.

• 12/14/2017· FUEL/PROPULSION SYSTEM

  RUST ON FUEL FILTER HOUSING DISCOVERED DURING 60K MILE FUEL FILTER CHANGE OF 2015 GOLF TDI (SEE PHOTO). TOLD THIS CAN LEAD TO POTENTIAL MAJOR DAMAGE TO HIGH PRESSURE FUEL PUMP IF PARTICLES COME OFF. ONLY USE HIGH-QUALITY DIESEL SO NOT SURE HOW THIS HAPPENED.

• 12/11/2021· ENGINE

  Electronically controlled thermostat failed stuck closed on December 10, 2021. Vehicle had 63814 miles on the odometer. This is a common, known problem with this make/model. Engine overheated in stop and go traffic which caused limp home torque reduction. When traffic resumed there was a potentially dangerous situation because vehicle could not accelerate as quickly as expected by following drivers. There is a design flaw in that the thermostat should fail stuck open, and not stuck closed, to ensure adequate vehicle mobility to avoid a potentially dangerous situation. Additionally, this component is an On-Board Diagnostic Device belonging to the emissions control system. Failure should be covered under the federal emissions control warranty.

• 12/11/2019· UNKNOWN OR OTHER

  I'VE CUT MY HAND OPEN TWICE IN 18 HOURS ON SOME SHARP EDGED TRIM AROUND THE GEAR SHIFT JUST BY SHIFTING INTO PARK. BOTH TIMES THE CAR WAS STATIONARY. FIRST HAPPENED 12/10 PM THEN AGAIN 12/11 AM. I NEEDED FIRST AID AS I WAS BLEEDING PRETTY BADLY, DID NOT NEED A DOCTOR.

• 12/06/2019· ENGINE

  THERMOSTAT HOUSING & ASSOCIATED SEALS ON THE CURRENT 1.8L AND 2.0L VOLKSWAGEN/AUDI EA888 GEN 3 ENGINE ARE PRONE TO FAILURE, CAUSING LOSS OF ENGINE COOLANT. THIS COULD AFFECT ANY VW/AUDI VEHICLE USING THE 1.8 OR 2.0L EA888 GEN 3 ENGINE. VW HAS A LONG HISTORY OF WATER PUMP/THERMOSTAT HOUSING ISSUES AND THE CURRENT GENERATION OF VEHICLES IS NO EXCEPTION. MANY OTHER REPORTS CAN BE FOUND ON VARIOUS ONLINE FORUMS SUCH AS REDDIT.COM, GOLFMK7.COM AND VWVORTEX.COM, ETC. THIS IS A COSTLY OUT OF WARRANTY REPAIR REQUIRING REMOVAL OF THE INTAKE MANIFOLD AND HAS BEEN REPORTED ONLINE BY OWNERS OF 2015 '2019 US MY VEHICLES. SOME VEHICLES, SUCH AS OURS, EXPERIENCED A REPEAT FAILURE. THERE ARE THREE FAILURE MODES THAT I AM AWARE OF AS REPORTED ON THE SITES MENTIONED ABOVE. MY WIFE AND I HAVE EXPERIENCED FAILURE MODES 1 AND 2. WHEN THIS ISSUE IS OCCURRING OWNERS OFTEN REPORT THE SMELL OF COOLANT OUTSIDE THE VEHICLE 1. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SLOW WEEP OR LEAK FROM THERMOSTAT HOUSING ASSEMBLY & ASSOCIATED SEAL, MOST OF THE TIME NOT DETECTABLE AT THE HOUSING ASSEMBLY/SEAL WITHOUT PRESSURE TEST. OFTEN, VW SERVICE CENTERS ARE UNABLE TO VERIFY THERE IS A LEAK, EVEN AFTER PRESSURE TEST, OWNERS ARE SENT ON THEIR WAY, AND YET COOLANT STILL DISAPPEARS FROM THE TANK. MY WIFE'S CAR WENT IN FOR TESTING MULTIPLE TIMES BEFORE ISSUE WAS FOUND. 2. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SMALL BUT CONSTANT LEAK LARGE ENOUGH TO CREATE A SMALL PUDDLE OR STREAM UNDER THE CAR. A LOW COOLANT ALERT MAY/MAY NOT APPEAR DEPENDING ON SPEED OF THE LEAK. 3. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SUDDEN CATASTROPHIC FAILURE RESULTING IN RAPID LOSS OF COOLANT AND CAUSING A VISIBLE LARGE PUDDLE UNDER THE CAR AND A WARNING ALERT TO APPEAR ON THE DASHBOARD.

• 12/04/2016· AIR BAGS,WHEELSCrash

  I WAS DRIVING ON 210N PASADENA FWY WITH MY GIRLFRIEND AND OFF AVE43 AROUND 4AM. I TRIED TO TURN WHEEL FOR OFF BUT AIRBAG FROM WHEEL COME OUT WHILE I TURN OFF FWY AND THAT DAY I JUST WENT TO ONE OF VWDEALER FOR CHECK SOME THING AND AFTER THAT I GOT A LOGO OF VW ON MY HAND LIKE A TATTOO AND MY CAR IT WAS TOTAL LOSS. MY GIRLFRIEND SHE WAS PAIN INSIDE HER BACK BECAUSE WE BOTH GOT AN ACCIDENT FROM SOMEBODY HIT BEHIND MY CAR. I BOUGHT A NEW CAR AND FIRST TIME BUYER AND I NEVER KNOW ABOUT GAP INSURANCE ON THAT TIME I JUST BOUGHT FOR ABOUT 2MONTH AND STILL OWN THAT MONEY EFFECT TO MY CREDIT UNTIL NOW. MY JOB IS DRIVER AND I NEED A CAR SO HOW CAN I DO WITH THIS PROBLEM. *TR

• 12/03/2020· UNKNOWN OR OTHER

  GEAR SELECTOR CHROME TRIM PEELS AND CUTS TO THE SKIN. DEALERS WILL ONLY SELL ENTIRE GEAR SELECTOR ASSEMBLIES $285+. TRIM PIECE CAN BE FOUND ON ALI EXPRESS (AFTERMARKET) FOR $16. IT IS EXACT MATCH, FIT AND FINISH. WHAT VW AND ITS DEALERS ARE DOING TO MANY CLIENTS IS UNACCEPTABLE. LOOK AT FORUMS AND SEE HOW MANY PEOPLE HAVE HAD THEIR HANDS SLICED BY THE PEELING CHROME. CARS ARE NOT UNDER WARRANTY FOREVER. BUT PROBLEMS THAT OCCUR TO MOST MODELS, IF YOU SLASHED YOUR HAND WHILE DRIVING - THAT COULD LEAD TO AN ACCIDENT. THERE IS AN ALTERNATIVE, BUT IT TAKES NON MANUFACTURER PARTS TO FIX AFFORDABLY. WHY CAN'T VW EITHER OFFER THIS PART A LA CARTE OR GIVE AN EXTENDED WARRANTY? WHY DO I NEED TO BUY AN ENTIRE GEAR SELECTOR FOR A SIMPLE CHROME PLATED PIECE OF PLASTIC TO BE REPLACED? THE GEAR SELECTOR WORKS FINE, IT'S THE CHROME TRIM THAT IS A SEPARATE PART THAT PEELS. I'M JUST ANGRY BECAUSE I HAVE TO GO AROUND THE WORLD AND TRUST AN UNKNOWN CHINESE COMPANY TO SUPPLY A PART THAT VW ALREADY MAKES AND WON'T SELL ON ITS OWN. AND IT'S NOT JUST ME, IT'S ALMOST EVERYONE WHOSE BOUGHT ONE OF THESE CARS. SLICING YOUR HAND WHILE DRIVING CAUSES SOME DISTRACTION. I THANK GOD I DIDN'T WRECK WHEN IT HAPPENED TO ME. PLEASE MAKE THEM EITHER RECALL THE PART OR AT LEAST ACKNOWLEDGE IT. THE VEHICLE WAS ON FL HIGHWAY 16 WHEN I SLASHED MY HAND ON THE PEELING CHROME TRYING TO TURN DOWN THE AIR CONDITIONING.

• 12/03/2015· ENGINE

  2015 VW GOLF SPORTWAGEN TDI 2.0L THE CAR HAS LESS THAN 5000 MILES ON IT AND ALREADY TWICE I GET AN ENGINE MALFUNCTION INDICATOR LIGHT (MIL) TO "REDUCE OIL LEVEL." I HAVEN'T EVEN TAKEN IT IN FOR ITS FIRST SERVICE YET AND NOW THIS. TOO MUCH OIL? I CHECKED THE LEVEL SEVERAL TIMES AND THE DIP STICK INDICATES THE LEVEL IS WITHIN TOLERANCE.

• 12/02/2022· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  The contact owns a 2015 Volkswagen Golf. The contact noticed that the fuel pump would frequent stop while fueling the vehicle. The contact then stated that while his vehicle was being driven by a valet, fuel began to pour out of the fuel tank while on an incline. The valet attendant managed to drive the vehicle down a decline which stopped the leak. Despite the failure, the contact was able to drive the vehicle home. The vehicle was then driven to a dealer where a diagnostic test was performed. The dealer informed the contact that the suction pump, seal, and emission filter needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed him that the vehicle was no longer under warranty. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

• 11/30/2019· ELECTRICAL SYSTEM

  I WAS SENT A RECALL NOTICE FROM VOLKSWAGEN OF AMERICA STATING THAT A MICRO SWITCH MAY BE FAULTY AND THAT I SHOULD SCHEDULE AN INSPECTION IMMEDIATELY. I SCHEDULED SERVICE AND WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO REMEDY AVAILABLE. MORE RECENTLY, I RECEIVED ANOTHER NOTICE DETAILING THE RECALL AND REMEDY AND WAS TOLD AGAIN BY THE DEALERSHIP THERE WAS NO REMEDY AVAILABLE.THIS SECOND RECALL NOTICE VERY CLEARLY STATES THAT THE REMEDY IS FOR THE DEALER TO INSTALL AN ADDITIONAL SWITCH AND CIRCUIT BOARD AND THAT IT WILL TAKE ABOUT AN HOUR. IT MAKES NO SENSE TO ME THAT I WOULD RECEIVE A NOTICE TELLING ME TO GET MY CAR FIXED ASAP, BUT THERE IS NO REMEDY AVAILABLE.

• 11/29/2022· ENGINE

  Loss of coolant due to cheap plastic housing leads to damage to the thermostat and water pump. Researching the forums on this issue has shown that it's a common problem with the vehicle that Volkswagen hasn't addressed.

• 11/26/2023· ELECTRICAL SYSTEMFire

  I smelled a strong odor coming from the heater that turned out to be burnt plastic and wiring associated with the auxiliary heater. This is an obvious fire/ smoke hazard that could have been deadly if other nearby components caught fire.

• 11/21/2023· STEERING,ELECTRICAL SYSTEM

  The contact owns a 2015 Volkswagen GTI. The contact stated that upon shifting the vehicle into park, a message displayed reading "Please Place the Vehicle in Park," failing to recognize that the shifter was already in park. The contact also stated that the failure prevented the doors from being locked manually or by using the key fob. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V464000 (Steering, Electrical System) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.

• 11/20/2017· STEERING,AIR BAGS,UNKNOWN OR OTHER

  STEERING COLUMN CONTROL MECHANISM, AIR BAG SENSOR, LOCK MECHANISM. SAW AN ARTICLE POSTED LAST WEEK ABOUT PREVIOUS RECALL NOT RESOLVING A KNOW ISSUE WITH AIRBAGS THAT AFFECTS THE STEERING COLUMN. I JUST HAD TO PAY $641.10 TO HAVE THIS REPAIRED. IF THIS IS SOMETHING THAT VW SHOULD HAVE HAD TO PAY FOR I WOULD LOVE TO BE ABLE TO RECOUP MY MONEY.

• 11/19/2024· FUEL SYSTEM, GASOLINE

  The contact owns a 2015 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the fuel gauge level dropped quickly, and there was an abnormal fuel odor before the vehicle shutoff in the middle of the roadway. The contact stated that the check engine warning light was illuminated. The contact exited the vehicle and push the vehicle to the side of the road. The contact stated that while checking underneath the vehicle, the contact became aware of a fuel leak. The vehicle was towed to an independent mechanic to be diagnosed. The independent mechanic confirmed the fuel leak and referred the contact to the dealer for assistance with the repair. The vehicle was not yet repaired. The contact referenced NHTSA Campaign Number: 24V110000 (FUEL SYSTEM, GASOLINE) as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.

• 11/18/2017· SERVICE BRAKES

  CAR WITH 9000 MILES HAD BRAKE FAILURE. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BARELY STOPPED. TURNED OUT TO BE A BAD MASTER CYLINDER ON A CAR WITH 9K MILES, AFTER FURTHER RESEARCH THERE ARE MULTIPLE CASES OF THIS SIMILAR ISSUE.

• 11/16/2021· ENGINE

  The heat in my 2015 GTI Autobahn only blows warm air out of the drivers side when heat is on for both sides. The VW dealership recommends a new thermostat, water pump, and heater core, and blend door. For now, I'm stuck with having a semi warm vehicle and the possibility of engine overheating while on the highway. With the coolant and thermostat being one of the vital parts of the vehicle, its upsetting for such a new vehicle to have such a common problem of needing a new water pump across the board. These types of imperfections in design and quality control need to be addressed due to the shear amount of people needing coolant related issues resolved on their own dime. Do better VW.

• 11/13/2022· FUEL/PROPULSION SYSTEM

  Suction pump recall was completed by Karmart the dealership I purchased the vehicle from. Suction pump continues to be an issue with fuel purging or leaking. This has been an ongoing issue for the past 5 months. Most recently a few days ago.

• 11/08/2021· UNKNOWN OR OTHER

  This razor blade sharp chrome trim near the shift nob and the small storage compartment is cutting my finger up every time I tried getting something out of the small compartment. This has already happened to me three times already while driving, it's like a paper cut and you look down to find a cut with blood dripping out of your finger. It is extremely dangerous when you are driving on the road when this happen, Volkswagen should have a recall on this chrome trim piece for the safety of all GTI owners period. I'm not the only one with this problem, many MK7 GTI owners are experiencing the same issue.

• 11/08/2021· POWER TRAIN,ENGINE

  Plastic Thermostat Housing Failure-- Cracks and leaking coolant. While getting an oil change done at a local Volkswagen dealership, the mechanic pointed out that there is a coolant leak and showed me where the leak is coming from (Thermostat housing/water pump) The coolant is slowly seep out of the crack on the underside of the thermostat housing, I have been adding coolant every other week. As the loss of coolant often trips the low coolant warning if the level isn't maintained. I feel like I'm not the only one with this issue, after reading online Volkswagen community. Many 2015-2020 GTI owners are also having the same problem. The car overheated couple times when stuck in New York traffic, I would like Volkswagen manufacture to address this issue and give all the GTI owners an explanation to why their part fails less than a few years of ownership.

• 11/07/2019· POWER TRAIN,ENGINE

  WHILE DRIVING TO WORK, MY VEHICLE WOULD LOSE ACCELERATION AS I PRESS ON THE GAS AND WOULD NOT ACCELERATE RIGHT AWAY. ALSO AS I'M IN PARK OR IDLING IN TRAFFIC, THE CAR WOULD SHUT OFF BUT THE VEHICLE LIGHTS WOULD STILL FUNCTION.

• 11/07/2016· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE). THE CONTACT MADE SEVERAL ATTEMPTS TO REACH THE MANUFACTURER AND WAS REFERRED TO AN AUTHORIZED DEALER, BUT WAS UNABLE TO REACH A LIVE AGENT FOR WEEKS. THE DEALER WAS UNAWARE AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 11/05/2025· FUEL/PROPULSION SYSTEM

  Recall service was performed on the fuel system. The vehicle was operating normally before the recall. Shortly after the recall service, the fuel gauge failed and became stuck at mid-level. Dealer refuses to cover the repair and claims it is unrelated, but the timing and failure of another fuel system component suggests otherwise. This presents a safety issue because the driver cannot determine fuel level or range and may impact other recalled vehicles and should be included in the repair of the fuel system. The recall that was performed on the vehicle was "Safety Recall 20UF - Suction Jet Pump". I believe the timing of the failure suggests that the recall work impacted the vehicle fuel system and I don't believe it's fair for customers following safety recalls to be punished and required to pay for further damages caused from a recall on the vehicle.

• 11/05/2017· ENGINE

  WATWR PUMP IS LEAKING. THERE WAS A RECALL ON 2011-2014 AND OBVIOUSLY STILL NOT FIXED MY VEHICLE HAS 63K AND NOW WATER PUMP IS LEAKING IN SAME MANNER THE 2011-2014 ARE WHICH WAS RECALLED.

• 11/03/2019· STRUCTURE,UNKNOWN OR OTHER

  TRIM PEELING FROM SHIFTER PRODUCES A RAZOR SHARP EDGE. CUT MY FINGER ON IT, PRETTY DEEP CUT, BLEEDING PROFUSELY. CUT FROM RETRIEVING ITEMS FROM FRONT CUBBY.

• 11/01/2021· ENGINE

  Linkage on the turbo wastegate actuator seizes if the car is not driven for more than a few months at a time. This causes the car to not produce any boost and leaves it in a state in between limp mode and normal rpm range. This makes it incredibly inconsistent with rpm and maintaining speed.

• 10/27/2021· STEERING

  Weird rattle sounds coming from the steering column. Supposed to be a clock spring issue. This issue is persistent on a lot of VW models, but unfortunately my car is not under recall

• 10/27/2015· UNKNOWN OR OTHER,ENGINE

  THE FIRST TIME, BACKING OUT OF A PARKING SPACE IN PARKING LOT STARTED TO GO FORWARD AND THE CAR JUST SHUT OFF ON ITS OWN. IT HAS DONE THIS SEVERAL TIMES LEAVING ME IN IN HARMS WAY TRYING TO PULL OUT INTO TRAFFIC IT JUST SHUTS OFF ARBITRARILY NO TELLING WHEN ITS GOING TO HAPPEN. ALSO HAVE HAD PEOPLE IN THE CAR WITH ME WHEN IT HAS HAPPENED.[ KINDA LIKE PLAYING RUSSIAN ROULETTE ] HAVE HAD IT TO THE DEALERS THREE TIMES INSIDE OF 2300 AND THEY HAVE FOUND NOTHING. FIRST TIME 1 DAY SECOND TIME 7 DAYS, MORE THAN LIKELY 3 OR 4 MORE DAYS AT DEALER NOW. THREE OF THE TIMES HAPPENED JUST STARTING TO PULL OUT ON TO THE STREET. ONE IN A PARKING SPACE BACKED OUT STARTED TO GO AND IT DIED. ONE TIME TURNING ON CITY STREETS . TO ME MIGHT BE FUEL PUMP OR SOMETHING ELECTRICAL.

• 10/24/2024· ELECTRICAL SYSTEM

  When I turn on the ignition it says on the screen Starting system fault please service the vehicle.

• 10/24/2018· AIR BAGS,UNKNOWN OR OTHER

  AS I WAS TURNING MY STEERING WHEEL, I HEARD A CRINKLE SOUND AND THE AIR BAG LIGHT CAME ON. I REALIZED LATER THAT I COULD NO LONGER HONK THE HORN. WHEN I BROUGHT MY CAR IN FOR SERVICE, THE CLOCK SPRING WAS REPLACED, HOWEVER THE EXACT SAME PROBLEM HAPPENED AGAIN WITHIN WEEKS. I CANNOT HONK MY HORN AND I AM CONCERNED THAT MY AIR BAG WILL NOT DEPLOY IN THE CASE OF AN EMERGENCY.

• 10/17/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2015 Volkswagen GTI. The contact stated that after parking the vehicle, her husband exited the vehicle and noticed an abnormal odor. The contact's husband walked around to inspect the vehicle. The contact's husband noticed gasoline leaking from the rear of the vehicle. The contact stated that her husband noticed a trail of gasoline leading up to the vehicle. The vehicle was taken to a dealer. The vehicle was diagnosed with a fuel leak from an internal failure. The contact was informed that the charcoal canister and purge valve needed to be replaced, and the vapor side of the fueling system needed to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.

• 10/16/2021· ENGINE

  Hello - I own a MK7 VW GTI with approximately 42,000 miles. The vehicle has consistently had a "check engine" and "Low Coolant" light since approximately 20,000 miles and 3 years. The dealer checked the car but did not see a leak under their test. However, the car was diagnosed with a leaking water pump and thermostat which has been replaced out of pocket by an independent. This is apparently common with MK7 GTIs and can cause engine failure and stalling in the middle of the road.

• 10/13/2023· FUEL/PROPULSION SYSTEM

  Fuel leak in the passenger rear wheel well. Called local Volkswagen dealership and was told the suction pump was replaced in 2016 as the originals were known for having defects causing the same issues I am currently having. Replacement part seems to be defective as fuel is leaking onto the ground and in the wheel well which is a hazard for the environment and potential danger as a fire hazard. The problem has been recent for me (within the past 2 days) reading online it has apparently been a persistent issue since 2015 with the same make and model of vehicles for the 2015 and 2016 models.

• 10/13/2016· VEHICLE SPEED CONTROL

  WHEN VW UPDATED THE SOFTWARE TO CORRECT THE DEFECTIVE CAMSHAFT, THEY DISABLED THE CRUISE CONTROL FEATURES AND ARE UNABLE AND UNWILLING TO CORRECT, THE VEHICLE IS RUNNING WHEN THIS DISABLED FEATURE IMPACTS THE CAR UNDER ALL DRIVING CONDITIONS.

• 10/13/2015· STEERING,POWER TRAIN

  TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. WHILE DRIVING 20 MPH AND ATTEMPTING TO ACCELERATE TO 30 MPH, THE STEERING WHEEL AND VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPAIRED. THE AXLE WAS REPAIRED; HOWEVER, THE STEERING WHEEL CONTINUED TO VIBRATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

• 10/09/2023· ENGINE

  Thermostat housing and water pump are leaking coolant. It is available for inspection. It can cause my engine to overheat and/or fail while being used. It has been confirmed by a dealership. It has not been inspected by the police, manufacturer, or insurance company. There have been occasional reports of low coolant, and the coolant drains significantly faster than expected especially in cold weather (e.g. needing to fill coolant every 7 days). It was first repaired in 2019, and has since failed again.

• 10/08/2021· AIR BAGS

  Steering wheel started clicking when turned. Airbag light came on.

• 10/08/2018· UNKNOWN OR OTHER

  IN THE VW GTI THERE ARE VARIOUS INTERIOR TRIM BITS THAT ARE A PLASTIC WITH A CHROME PLATING ON THEM. THE ISSUE WITH THESE ARE, THAT IT EVENTUALLY BEGINS TO DETACH ITSELF FROM THE PLASTIC TRIM PIECES AND IS EXTREMELY SHARP LIKE A RAZOR BLADE. THE REASON FOR REPORTING IT IS THAT THIS HAS HAPPENED ON MULTIPLE OCCASIONS WITH SEVERAL PIECES IN MY OWN PERSONAL VEHICLE BOTH WHILE THE CAR IS PARKED AND IN MOTION. VW HAS A HISTORY OF REPLACING THESE PARTS UNDER WARRANTY ACCORDING TO FELLOW OWNERS, BUT THIS IS A CLEAR SAFETY ISSUE. THE PARTICULAR TRIM PIECE IN QUESTION IS RIGHT BEHIND THE GEAR SHIFTER AND IN FRONT OF THE CUBBY HOLE WHERE ONE WOULD PLUG IN THEIR MEDIA PLAYER OR CELLULAR PHONE ANY OTHER VARIOUS ITEMS USED THROUGH OUT THE DAY. THIS IS A SERIOUS ISSUE AS IT COULD VERY EASILY HAVE SLICED MY WRIST WHILE I REACHED INTO THE CUBBY TO RETRIEVE MY PHONE. THE FRUSTRATING PART IS THIS IS NOT THE FIRST TIME THIS CAR HAS DRAWN BLOOD DURING DAILY USE. THE ENGINE START/STOP BUTTON HAS, THE GEAR SHIFTER HAS AND SO HAS THE STEERING WHEEL. IT WAS ONLY MY THUMB THAT WAS CUT IN THE PROCESS, BUT IT CUT VERY DEEP LIKE A RAZOR BLADE WOULD AND IT WAS A CHALLENGE TO GET IT TO STOP BLEEDING EVEN HOURS AFTER. NOW, THE CAR WAS PARKED WHEN THIS HAPPENED, BUT DRIVING HOME CERTAINLY WAS A CHALLENGE WITH BLOOD GUSHING FROM MY THUMB. THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME VEHICLE ACCORDING TO MANY OF THE ONLINE SITES THAT OWNERS OF THESE CARS FREQUENT. ONE WAS EVEN A CASE WHERE THEIR VERY YOUNG CHILD WAS REACHING IN THE STORAGE CUBBY FOR SOMETHING AND CUT THEMSELVES RATHER BADLY ON THAT PIECE OF TRIM. IF IT CAN CUT DEEPLY LIKE A RAZOR BLADE, IT IS NOT IMPLAUSIBLE THAT IT COULD HAVE POSSIBLY CUT THEIR WRIST AND CAUSED A MUCH MORE SERIOUS INJURY. I HAVE YET TO REPORT TO VW MYSELF, BUT, AS THIS OCCURS TO MANY OWNERS, I FEEL IT IS MY DUTY TO INSURE IT DOES NOT GO UNREPORTED TO NHTSA.

• 10/07/2022· FUEL/PROPULSION SYSTEM

  Gasoline leaking through the Evap charcoal canister on my GTI 2015