Overall rating (best variant)
Safety ratings
2015 Toyota Sienna VAN AWD
- Lane departure warningNo
- Forward collision warningOptional
- Electronic stability controlStandard
2015 Toyota Sienna VAN FWD
- Lane departure warningNo
- Forward collision warningOptional
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (6)
- STRUCTURE:BODY:DOORCampaign 16V858000 · 29/11/2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
Risk: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
Fix: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.
- AIR BAGS:SIDE/WINDOWCampaign 14V757000 · 26/11/2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Sienna vehicles manufactured September 2, 2014, to November 25, 2014. In the event of a crash that necessitates the deployment of the curtain shield airbag (CSA), the second row overhead assist grips may detach.
Risk: If the assist grip detaches due to CSA deployment, the grip may strike a vehicle occupant, increasing the risk of injury.
Fix: Toyota will notify owners, and dealers will modify the headliner near the second row overhead assist grip, free of charge. The recall began on January 15, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSCampaign 19V553000 · 25/07/2019
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Risk: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
Fix: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.
- STRUCTURE:BODY:ROOF AND PILLARSCampaign 15V240000 · 22/04/2015
Gulf States Toyota, Inc. (GST) is recalling certain model year 2015 Toyota Sienna vehicles manufactured January 23, 2015, to April 13, 2015, and equipped with non-Toyota-brand overhead entertainment accessories installed by GST. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
Risk: If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
Fix: GST will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began June 5, 2015. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 15R1.
- STRUCTURE:BODY:ROOF AND PILLARSCampaign 15V236000 · 21/04/2015
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2015 Sienna vehicles manufactured September 1, 2014, to April 13, 2015 and equipped with overhead entertainment accessories installed by SET. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
Risk: If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
Fix: SET will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began on May 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET15B.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSCampaign 19V410000 · 04/06/2019
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Risk: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
Fix: Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Owner complaints
Most-reported areas
- STRUCTURE60
- ELECTRICAL SYSTEM44
- UNKNOWN OR OTHER42
- SERVICE BRAKES18
- ENGINE15
- WHEELS14
- POWER TRAIN12
- STEERING11
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
THE CRUISE-CONTROL STALK LIGHT FLICKERS AT NIGHT CAUSING DISTRACTION
- 12/29/2021· TIRES
We recently had two Dunlop P 235 / 50 R 19 tires fail on our car. On 11/5/21, the front passenger-side tire tread and belt began to unravel while driving at freeway speed. This happened suddenly, with no warning lights, and we became aware of the problem when we heard a loud thumping noise from the unraveled tire striking the underside of the vehicle. We immediately exited the freeway, found a tire shop, and had the tire replaced. The following week, I inspected the other tires and found that the front drive-side tire was failing in exactly the same way. We immediately had that one replaced too. Neither tire shop that replaced the tires could identify a cause of the tire failures other than possible defects in the tires.
- 12/26/2016· CHILD SEATCrash
BRITAX CAR SEAT. ADVOCATE 70-G3. MANUFACTURER 01/2013.COMPLAINING OF TOP LATCH COMPONENT! WE HAVE OWNED THIS CAR SEAT FOR 3 YEARS AND NEVER HAD AN ACCIDENTWITH IT UNTILNOW. WE WERE SITTING AT A RED LIGHT AND GOT REAR ENDED BY A BIG PICK UP TRUCK SMASHING OUR TRUNK IN AND LIFTING OUR BACK END OFF THE GROUND. OUR ONE YEAR OLD WHO WAS IN THIS CAR SEAT WAS REAR FACING AND LATCHED IN CORRECTLY WEARING A LIGHT FLEECE (NO PUFFY JACKET.. WE ARE VERY CAREFUL TO FOLLOW EVERY CAR SEAT RULE). DURING THE ACCIDENT HER TOP LATCH CAME UNDONE! THE ADULT SITTING NEXT TO HER WITNESSED THE TOP HALF OF HER BODY FLY FORWARD HITTING THE SEAT SHE WAS FACING! SHE VOMITED SHORTLY AFTER AND WAS SAID TO HAVE A CONCUSSION! WE ARE REPORTING HERE AND COMPLAINING TO BRITAX! WE ARE NEVER BUYING THAT BRAND AGAIN AND WE HOPE THEY CAN FIX THIS FOR ANY OTHER CHILDREN WITH THIS CAR SEAT THAT FAILS TO DO ITS JOB!WE BOUGHTA GRACO REAR FACING CAR SEAT TO REPLACE THIS HORRIBLE ONE.WE STILL HAVE THE CAR SEATAT OUR HOUSE(WE ARE NOT USING IT)AND SENDING A VIDEO TO BRITAX OF HOW EASILY THE CLIP COMES UNDONE AFTER CLICKED IN! WE ARE NOT HAPPY AND UPSET THAT OUR DAUGHTER GOT INJURED!
- 12/26/2016· CHILD SEATCrash
BRITAX CAR SEAT. ADVOCATE 70-G3. MANUFACTURER 01/2013.COMPLAINING OF TOP LATCH COMPONENT! WE HAVE OWNED THIS CAR SEAT FOR 3 YEARS AND NEVER HAD AN ACCIDENTWITH IT UNTILNOW. WE WERE SITTING AT A RED LIGHT AND GOT REAR ENDED BY A BIG PICK UP TRUCK SMASHING OUR TRUNK IN AND LIFTING OUR BACK END OFF THE GROUND. OUR ONE YEAR OLD WHO WAS IN THIS CAR SEAT WAS REAR FACING AND LATCHED IN CORRECTLY WEARING A LIGHT FLEECE (NO PUFFY JACKET.. WE ARE VERY CAREFUL TO FOLLOW EVERY CAR SEAT RULE). DURING THE ACCIDENT HER TOP LATCH CAME UNDONE! THE ADULT SITTING NEXT TO HER WITNESSED THE TOP HALF OF HER BODY FLY FORWARD HITTING THE SEAT SHE WAS FACING! SHE VOMITED SHORTLY AFTER AND WAS SAID TO HAVE A CONCUSSION! WE ARE REPORTING HERE AND COMPLAINING TO BRITAX! WE ARE NEVER BUYING THAT BRAND AGAIN AND WE HOPE THEY CAN FIX THIS FOR ANY OTHER CHILDREN WITH THIS CAR SEAT THAT FAILS TO DO ITS JOB!WE BOUGHTA GRACO REAR FACING CAR SEAT TO REPLACE THIS HORRIBLE ONE.WE STILL HAVE THE CAR SEATAT OUR HOUSE(WE ARE NOT USING IT)AND SENDING A VIDEO TO BRITAX OF HOW EASILY THE CLIP COMES UNDONE AFTER CLICKED IN! WE ARE NOT HAPPY AND UPSET THAT OUR DAUGHTER GOT INJURED!
- 12/25/2021· ELECTRICAL SYSTEM
Head unit kept rebooting.
- 12/19/2017· UNKNOWN OR OTHER
POWER SLIDING DOOR RECALL PHASE 2 WITH WHEELCHAIR RAMP. THIS IS A SAFETY ISSUE. WE RECEIVED THE RECALL NOTICE OVER A YEAR AGO WITH NO REMEDY YET. I HAVE CALLED MULTIPLE TIMES THROUGHOUT THE YEAR AND THERE IS STILL NO ETA. I DON'T EVEN KNOW IF THEY ARE WORKING TO RESOLVE THIS OR THEY HAVE JUST DECIDED THEY DON'T CARE ABOUT DISABLED VETERANS.
- 12/17/2021· ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Sienna. The contact stated that the vehicle failed to start after several attempts. The contact stated that she was quadriplegic and was unable to exit the vehicle because the door lock switch was disengaged but failed to respond. There were no warning lights illuminated. The contact stated that she was able to jumpstart the vehicle with assistance. The contact then engaged and disengaged the door lock switch and she was able to exit the vehicle. The contact stated that she notified the modifier of the vehicle, but they said they could not assist with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 48,000. The VIN was not available.
- 12/16/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
DRIVING 35-55 MPH AND GOING AROUND (USUALLY) A LEFT CURVE ON THE HIGHWAY OR INTERSTATE, VAN SUDDENLY BRAKES, SWERVES, AND TRACTION CONTROL/VEHICLE STABILITY CONTROL LIGHT POPS ON. WHOLE EPISODE LASTS A SECOND OR TWO, THEN ITS FINE. IT WONT HAPPEN AGAIN FOR THE DURATION OF THE TRIP. I ONLY DRIVE THE VAN ON WEEKENDS, AND IT HAS HAPPENED THREE TIMES IN THE PAST TWO WEEKS. IT HAS NEARLY CAUSED A SERIOUS ACCIDENT.
- 12/12/2017· ELECTRICAL SYSTEM
WE ORDERED POWER REAR SEAT THAT WOULD BY PUSHING A BUTTON. WE HAD THEM THE TWO PAST SIENNA WE HAD PURCHASED 2010 & 2013. THEY WE NOT ON THE SIENNA AND WE WERE TOLD BY DEALER THAT THEY COULD NOT BE ON THIS SIENNA.
- 12/08/2017· VISIBILITY,VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, BOTH THE DRIVER AND PASSENGER SIDE VIEW MIRRORS BECAME LOOSE, WHICH CHANGED THE DRIVER'S FOCUS OF THE ROAD. BYERS TOYOTA IN DELAWARE, OHIO WAS MADE AWARE OF THE FAILURE AND STATED THAT BOTH MIRRORS WOULD NEED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
- 12/05/2017· ELECTRICAL SYSTEM
NAVIGATION SYSTEM / SCREEN RESTARTS INTERMITTENTLY WHILE DRIVING UNDER NORMAL OPERATING CONDITIONS. NO BUTTONS ON STEERING WHEEL OR ON NAVIGATION SYSTEM ARE OPERATIONAL DURING THIS PERIOD.
- 12/02/2017· STEERING,ELECTRICAL SYSTEM
STEERING WHEEL BECOMES DIFFICULT TO TURN MAKING IT HARD TO STEER - ALMOST HAVE TO "FORCE" IT TO TURN. HARD TO DUPLICATE - SEEMS INTERMITTENT - INSTRUMENT PANEL GOES DIM, ALMOST DARK. RANDOM ALSO
- 12/01/2021· ELECTRICAL SYSTEM
The vehicle rear sliding door had a recall. I had the recall preformed at Smithtown Toyota. After the correction was done. I continue to have same issues with the drivers side rear sliding door. Where it will not open when pushing the open button on my controls in the front. Or when my child 12 years old attempts to manually open the door. As this does not happen all the times. The dealer says they can not replicate the problem and it is working to manufacture standards. I spoke with Toyota corporate and they are aware of continued problems with the sliding rear doors. the have a customer support group, but I would have to pay for the dealer to inspect the vehicle. I have extended warranty so they said I wouldn't then have to pay. However every time you take it in with a problem they can never replicate the problem. They are not the only dealer with this response. It must be a set line throughout all brands as its always that answer until your warranty expires. When it expires then all of a sudden they can find all problems and fix everything.
- 11/30/2018· SUSPENSIONCrash
I AM A DISABLED FEDERAL EMPLOYEE. I HAVE A NEW HANDICAP CONVERSION VAN FROM VMI VANTAGE MOBILITY INT. IT IS NOT SAFE TO DRIVE. THE SUSPENSION IS HORRIBLE
- 11/30/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
TL-CONTACT OWNS A 2015 TOYOTA SIENNA .... INQUIRED ABOUT RECALL LETTER FROM TOYOTA.... CONTACT STATED HE CONTACTED LOCAL TOYOTA DEALERSHIP .... STERLING MCCALL TOYOTA - HOUSTON TEXAS... CONTACT STATED HE CALLED DEALERSHIP MULTIPLE TIMES ... RECEIVED NO RESPONSE REGARDING RECALL.... CONTACT WAS ADVISED TO CONTACT TOYOTA AT 800-331-4331 CB NOV 22,2016 MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 RECALL STATUSRECALL INCOMPLETE SUMMARY MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 RECALL STATUSRECALL INCOMPLETE SUMMARYIN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISKIF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. REMEDYTHIS VEHICLE IS INVOLVED WITH PHASE 1. PHASE 1 COVERS THE VAST MAJORITY OF VEHICLES INVOLVED IN THIS RECALL AND THE REMEDY IS CURRENTLY AVAILABLE FOR THESE VEHICLES. FOR THE VEHICLES INVOLVED IN PHASE 1, ANY AUTHORIZED TOYOTA DEALER WILL REPLACE THE INSTRUMENT PANEL JUNCTION BLOCK AND INSTALL NEW WIRE HARNESSES CONNECTING IT TO THE POWER SLIDING DOORS. IF APPLICABLE, THE DEALER WILL ALSO UPDATE THE VEHICLE'S OWNER'S MANUAL TO MATCH THE UPDATED EQUIPMENT. THESE REMEDIES WILL BE PROVIDED AT NO CHARGE 1RECALLSASSOCIATED WITH THIS VIN
- 11/28/2018· SERVICE BRAKES
BRAKE SHAKING/SHUTTER UPON BRAKING DOWN A STEEP HILL. THE 2015 SIENNA AWD HAS 45,000 MILES. THE SIENNA HAS MOSTLY BEEN DRIVEN ON FLAT TO MILD SLOPED INTERSTATE ROADS THAT DO NOT REQUIRE BRAKING. RECENT INSPECTION BY A TIRE SHOP REPORTS 12/32 REMAINING ON BRAKE PADS SHOWING MINIMAL TO NO WEAR. UPON DRIVING DOWN A STEEP ROAD REQUIRING BRAKING TO CONTROL SPEED THERE WAS VIOLENT SHAKING/SHUTTER IN THE FRONT END. THINKING SOMETHING WAS BROKEN, REDUCED THE SPEED AND USED TRANSMISSION TO CONTROL SPEED TO REDUCE BRAKE APPLICATION. THIS RELIEVED THE VIOLENT SHAKING. CHECKING INTERNET THERE IS A TOYOTA TSB FOR THIS PROBLEM REPLACING BRAKE PADS AND ADDITIONAL WORK. THE PROBLEM HAS TO BE REPORTED TO TOYOTA WITHIN THE 36,000 MILE WARRANTY TO HAVE THE PROBLEM FIXED BY TOYOTA. THIS PROBLEM NEEDS TO BE FIXED BY A SAFETY RECALL WHEN OEM REMAIN ON THE VEHICLE.
- 11/27/2023· Chest Clip, Buckle, Harness
I bought this carseat in March and began using it August 2nd for my infant who was born July 31st. The straps have slowly become an issue. We try so hard to tighten the straps but to no avail. This puts my child at risk if we were to get in accident as he is not secure and the straps are still loose. I did reach out to graco who informed me I had to do a warranty claim. I am not sure yet if thet plan to do anything in regaurds to this issue.
- 11/27/2018· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
THE VEHICLE WAS STATIONARY AND ONE DAY ABS MALFUNCTION LIGHT CAME ON DUE TO FAULTY HARNESS ON A 3 YEAR OLD 35,000 MILE VEHICLE. THIS REDUCES THE ABILITY OF THE VEHICLE TO STOP NORMALLY AS IT SHOULD THIS ALSO DISABLES THE TRACTION CONTROL ON THE VEHICLE. I WAS DRIVING IN RAIN WITHOUT ANY TRACTION CONTROL AND IT WAS SCARY. I CONTACTED TOYOTA AND THEY KEEP STATING THE CAR IS OUT OF WARRANTY. IT IS $500+ REPAIR TO ABS SYSTEM DUE TO THEIR FAULTY PARTS. I JUST NEED THIS TO BE ON THE RECORD INCASE SOMETHING HAPPENS WHILE DRIVING A TOYOTA SIENNA.
- 11/23/2017· FUEL/PROPULSION SYSTEM
FUEL DOOR LATCH HINGE IS BROKEN AT THE TOP OF THE HINGE. POSSIBLY, IT CAUSED BY THE DOOR LATCH SAFETY WITH EXCESSIVE TENSION. IT DISABLED THE DRIVER SIDE SLIDING DOOR. DRIVER'S SIDE SLIDING DOOR COULD NOT BE OPENED AND IT CAUSED EXITING ISSUE FOR CHILDREN AND OCCUPANTS IN THE CAR. CAR'S MILEAGE IS AT 27,000 MILES. FUEL DOOR OPENED DURING IN MOTION AND/OR STATIONARY.
- 11/23/2016· SEAT BELTS
2ND ROW SEAT BELTS BIND AND GENERALLY DO NOT RETRACT, EVEN WHEN SEAT IS OCCUPIED. THEY REMAIN LOOSE AND FLOP AROUND AND DO NOT "SNUG UP" AGAINST THE OCCUPANT AS EVERY OTHER SEAT BELT DOES. DEALER SAYS "ALL THE SIENNA'S DO THAT" BECAUSE IT'S SUCH A LONG BELT - IN FACT HE REPLACED THE BELT AND THE REPLACEMENT DOES THE SAME THING. THIS SEEMS LIKE A SAFETY HAZARD SINCE IN THE CASE OF A WRECK I WORRY THAT THE SEAT BELT MAY NOT RETRACT CORRECTLY TO RESTRAIN THE OCCUPANT, OR EVEN IF IT RETRACTS IT MAY NOT BE POSITIONED CORRECTLY. MOSTLY THE 2ND ROW BELTS ARE VERY LOOSE AND FLOP AROUND UNLESS AN ADULT MAKES A CONSCIOUS EFFORT TO SLOWLY AND VERY CAREFULLY FEED THE BACK INTO THE REEL.
- 11/21/2018· STRUCTURE
THE SIDE POWER SLIDING DOORS WILL NOT CLOSE COMPLETELY 100% OF THE TIME USING THE AUTOMATED SYSTEM WHEN IN PARK. THIS IS HAPPENING IN BOTH DOORS. RECALL ON THE DOORS OPENING WHILE OPERATING VEHICLE HAS BEEN PERFORMED. THIS HAPPENS MORE ON AN INCLINE BUT DOES HAPPEN ON FLAT GROUND. SEEMS MORE PREVALENT WHEN THE DOORS ARE USED FREQUENTLY.
- 11/20/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
VAN WOULD REBOOT WHILE PARKED OR DRIVING. IT STARTED WITH DASHBOARD REBOOTING THEN I COULDN'T START THE VAN. THERE WAS A TIME AFTER DRIVING I PUT THE VAN IN PARK AND TURNED IT OFF BUT MY VAN WAS MOVING ON IT'S OWN. I ALWAYS CALL THE DEALERSHIP WHEN THE REBOOTING OCCURS. I WAS TOLD EITHER IT WAS A SOFTWARE ISSUE OR SINCE THE PROBLEM WENT AWAY, I SHOULD BE FINE. WELL RECENTLY WHEN MY VAN STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS A BATTERY ISSUE AND THE BATTERY WAS REPLACED. WHEN I PICKED UP MY VAN AND WENT HOME, NOTICED MY REAR VIEW CAMERA WOULD NOT COME ON WENT I PUT THE VAN IN REVERSE. CALLED THE DEALERSHIP TO TELL THEM WHAT'S GOING ON AND THE SERVICE ADVISOR WOMAN WAS VERY RUDE AND STATED IT WAS BATTERY AND THEY NEVER CHECKED ANYTHING ELSE. I STATED TO THE WOMAN THE I'VE ALWAYS EXPRESSED MY CONCERNS ABOUT THE VAN REBOOTING, WON'T START, OR MOVING ON IT'S OWN. THE WOMAN BECAME VERY RUDE AND HUNG UP ON ME. I DECIDED TO GO RIGHT BACK TO THE DEALERSHIP ON THE WAY THERE I CALLED BACK TO SPEAK TO THE MANAGER OF SERVICE DEPARTMENT TO EXPLAIN WHAT'S GOING ON. WHILE DRIVING THERE THE CHECK ENGINE AND ANOTHER LIGHT TURNED ON. SHORTLY AFTER THAT AS I WAS TURNING LEFT, WHILE IN THE MIDDLE OF THE INTERSECTION MY VAN STALLED. THE STEERING WHEEL AND BRAKES LOCKED AND THE VAN COMPLETELY SHUTS OFF. I WAS LOCKED IN MY VAN WITH NO CONTROL OVER THE VAN AND IT WAS MOVING TOWARDS A POLE. LUCKILY THE VAN STOPPED BEFORE HITTING ANYONE OR ANYTHING. I WAS ON THE PHONE WITH THE SERVICE MANAGER THE ENTIRE TIME. THE MANAGER CALLED FOR SOMEONE TO PICK ME UP AND CALLED A TOW COMPANY. I ASKED THE MANGER IF THEY ARE STATING MY ISSUE WAS A BATTERY AND A NEW BATTERY WAS INSTALLED WHY AM I STILL HAVING THE SAME ISSUE. THE POLICE WAS CALL BECAUSE SOMEONE REPORTED MY VAN IN THE MIDDLE OF THE INTERSECTION.
- 11/20/2015· STRUCTURE
VEHICLE PURCHASED MAY 2015. AFTER A VERY DRY SUMMER AND SUBSEQUENT RECENT RAINSTORMS, WHEN WE ENTERED THE VEHICLE WE NOTICED WATER POURING FROM THE B PILLARS WHERE THE SEAT BELT ADJUSTMENT/RETRACTORS ARE LOCATED. ALSO NOTICED EXTENSIVE WATER STAINS ON THE HEADLINER ON BOTH DRIVER AND PASSENGER SIDE. CONTACTED DEALER AND THEY SUSPECT, BUT AREN'T SURE, THAT IT'S THE SUNROOF LOCATED IN THE REAR PASSENGER AREA OF THE VEHICLE. THE DEALER SUSPECTS LEAKS AND REPORTS THIS IS A COMMON ISSUE WITH SIENNA MODELS THAT HAVE THE SUNROOF.
- 11/18/2015· ELECTRICAL SYSTEM
THE CRUISE-CONTROL STALK LIGHT HAS STARTED TO FLICKER AT NIGHT. IT'S VERY DISTRACTING AND HARD TO NOT KEEP LOOKING DOWN AT IT WHILE DRIVING.
- 11/15/2021· ENGINE
The contact owns a 2015 Toyota Sienna. The contact stated while starting the vehicle he noticed that the vehicle was shuddering and shaking uncontrollably. The check engine warning light was illuminated. The contact attempted to restart the vehicle however, the failure persisted. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the failure was due to low cylinder pressure on cylinder #6. The mechanic was not able to do the repair on the vehicle, so the contact took the vehicle to the local dealer who diagnosed and confirmed the failure as a misfire and low-pressure cylinder #6 and that the spark plug was damaged. The vehicle was repaired however, the failure persisted. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
- 11/13/2017· STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A BRAND NEW TOYOTA SIENNA AND THE TIRES SEEM TO START SHOWING SIGN OF WEARING OFF IN 6 MONTHS, AS IF IT HAS ALIGNMENT ISSUES OR SOMETHING. THE CAR DOES NOT PULL TO ONE SIDE OR ANYTHING. THE DEALERSHIP TOLD ME THAT IT COULD BE THE TIRE PRESSURE THAT NEEDS TO BE KEPT UP AND THEY SAID THAT THE TIRE PRESSURE INDICATOR IS NOT GOOD ENOUGH TO MAKE SURE IF THE PRESSURE IS GOOD? ALSO THEY TOLD ME THAT THE TIRES THESE DAYS ARE SOFTER SO THEY DON'T LAST AS LONG? THIS ALL SEEMS A LITTLE HARD FOR ME TO BELIEVE. OEM TIRE WARRANTY UP TO 60K BUT NOT LAST LONG . JUST CHANGE NEW SETS OF TIRE WITH ALIGNMENT . TOYOTA ENGINEERING NEEDS TO ADDRESS THIS ISSUE
- 11/10/2025· ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2015 Toyota Sienna. The vehicle was purchased from a private seller. The contact stated that while registering the vehicle at the local Department of Motor Vehicles, the contact was informed that the odometer mileage was last recorded at 141,000. The contact later purchased a Carfax report, which indicated the past mileage recorded at 287,000. The contact stated that when the vehicle was purchased on November 8, 2025, the odometer was recorded at 98,043. In addition, the mileage recorded on the title was 97,043, and in parentheses, the words “Not Actual” were handwritten.
- 11/08/2017· STRUCTURE
2015 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR OPENS/MALFUNCTION WHILE DRIVING. *LD UPDATED 11/8/2017*JS
- 11/01/2024· SEAT BELTS
Passenger side middle row seat belt has locked up fully retracted. Dealership service center stated on invoice, “nothing found to be causing the binding other than a mechanical issue, quoted replacing the seat belt assembly.”
- 11/01/2018· WHEELS
MY 2015 TOYOTA SIENNA XLE 8 PASSENGER TYRE WEAR LESS THAN 25 K. I CHANGED MY FACTORY INSTALLED TYRE ON 24 K , AFTER THAT I DID 2 ALIGNMENTS AND REGULAR TYRE ROTATION TILL MY ODO NOW 39 K , MY FRONT WHEELS ARE READY FOR REPLACEMENT IN ANOTHER 2-3 K MILES. FRONT WHEELS ARE WEARING UNEVEN, ITS OUTSIDE RIM IS WEARING OUT. IT IS DEFINITELY A PROBLEM WITH THE MANUFACTURER, PLEASE HELP THE CUSTOMERS. I M NOT ABLE TO CHANGE FULL SET TYRE WORTH 600 DOLLAR EVERY 20K MILES.
- 10/28/2018· UNKNOWN OR OTHER
POWER SLIDING DOOR, SLIDING DOOR CAN ONLY BE OPENED AND CLOSED MANUALLY, REALL NO: 16V-858, UNTILL NOW I HAVE NOT RECEIVED CALL FOR REMEDY
- 10/26/2016· ENGINEFire
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR FROM THE VEHICLE AND CALLED A TOW COMPANY TO TOW THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD CAUGHT FIRE. THE ENGINE WAS NOT REPLACED; HOWEVER, REPAIRS WERE MADE TO THE FAULTY ENGINE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.
- 10/25/2018· WHEELS
I AM ON MY 3RD SET OF TIRES (INCLUDING ORIGINAL) IN A 3 YEAR OLD VAN. MY SECOND SET WAS PURCHASED AT 34449 MILES ON 12/2/16. I PURCHASED 75000 TIRES, AS OF TODAY I HAVE 78850 MILES ON THE VAN, SO I USED ONLY 44401 MILES OF 75000 MILES TIRES. IN SEPTEMBER OF 2018, I NOTICED A STRANGE WOBBLING IN THE REAR PASSENGER BACK OF THE VAN. I TOOK IT TO OUR MECHANIC AT REESE'S GARAGE AND I TOLD ME MY TIRE WAS ABOUT TO BLOW AND I NEEDED NEW TIRES. HE SUGGESTED I DON'T DRIVE THE VAN, AS IT WAS "UNSAFE". TOOK IT TO ANOTHER GARAGE (BARNES SERVICE CENTER) AND WAS TOLD THE SAME THING. I WAS ALSO TOLD THIS IS A COMMON PROBLEM WITH SIENNA. I DID SOME RESEARCH AND LEARNED THAT THIS IS INDEED A PROBLEM!! I CONTACTED THE EXECUTIVE OFFICE OF TOYOTA, AND THEY INDICATED THAT OTHER FACTORS MUST BE CONSIDERED. MY ALIGNMENT WAS GOOD, MY SHOCKS/STRUTS ARE GOOD, I DON'T DRIVE A LOT, JUST TO & FROM MY KIDS SCHOOL, SPORTING EVENTS, AND I DON'T DRIVE LIKE I'M IN THE DAYTONA 500. THERE WAS EXCUSE AFTER EXCUSE. THIS IS THE SECOND TIME I HAVE BEEN TOLD THAT MY VAN IS "UNSAFE" AND ALMOST HAD 2 BLOW OUTS. I PUT MY CONCERNS ON SOCIAL MEDIA AND I LEARNED THERE ARE MANY SIENNA OWNERS COMPLAINING ABOUT TIRES WEARING TOO QUICKLY. TOYOTA NEEDS TO FIX THE PROBLEM BEFORE SOMEONE GETS HURT. I DON'T FEEL SAFE DRIVING MY CHILDREN IN THE VAN.
- 10/24/2018· STEERING,SUSPENSION,UNKNOWN OR OTHER
I HAVE A 2015 TOYOTA SIENNA SE. I AM CURRENTLY AT 49092 MILES AND AM PURCHASING MY THIRD SET OF TIRES. THE TIRE WEAR ON THIS VEHICLE IS ABNORMALLY HIGH. I HAVE PURCHASED HIGH QUALITY TIRES (BRIDGESTONE 80K WARRANTY, AND MICHELIN 60K). FIRST SET OF FACTORY ISSUED TIRES WERE WORN DOWN TO 3/32-4/32 IN 24000 MILES, SECOND SET WAS USED TO 4/32 IN 25000 MILES. VEHICLE IS DRIVEN UNDER NORMAL CONDITIONS, BOTH HIGHWAY AND CITY DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE TO ME IN REGARDS TO HANDING, STEERING AND STOPPING AND IT FEEL IT MAY BE ATTRIBUTED TO THE DESIGN OF THE VEHICLE ITSELF TO INCLUDE THE SUSPENSION COMPONENTS, FRAME SETUP, AND WEIGHT OF VEHICLE.
- 10/17/2023· STRUCTURE
Cable that controls sliding door broke. Door now pops open about 1cm, not enough that you notice that it is open and when you drive it slides open more. It also can't be closed with the button and it's not easy to close.
- 10/12/2017· SERVICE BRAKES
BROUGHT VEHICLE INTO DEALER FOR ROUTINE SERVICE AND MAINTENANCE. SERVICE TECHNICIANS INFORMED ME THAT THE BRAKE ROTORS WERE "SEVERELY SCORCHED" AND "WARPED," AND RECOMMENDED IMMEDIATE REPLACEMENT OF ALL PADS AND ROTORS. TECHNICIAN ASKED IF I TOW A TRAILER OR ROUTINELY HAUL HEAVY ITEMS, NEITHER OF WHICH I HAVE EVER DONE; TECHNICIAN THEN ASKED IF I RIDE MY BRAKES WHEN I DRIVE, WHICH I DO NOT. VEHICLE HAS 29K MILES AND IS USED ONLY FOR CITY DRIVING FOR JUST MY WIFE AND I (AND OCCASIONALLY MY SON'S FAMILY, WHICH CONSISTS OF TWO ADULTS AND TWO CHILDREN), BUT I HAVE NEVER DRIVEN THIS VEHICLE IN AN ABNORMAL FASHION. I DIDN'T NOTICE ANYTHING OUT OF THE ORDINARY WHILE I DROVE IT, SO I CONSIDER MYSELF LUCKY THE TECHNICIANS CAUGHT THE DAMAGE BEFORE THE BRAKES FAILED. THIS IS THE FORTH VAN I HAVE OWNED BUT MY FIRST TOYOTA, AND I'VE NEVER HAD A BRAKE ISSUES WITH ANY OF MY PREVIOUS VEHICLES--NOT EVEN THE VAN THAT I DROVE BACK AND FORTH TO WORK 50+ MILES A DAY AND CROSS-COUNTRY THREE TIMES, RACKING UP WELL OVER 100K MILES.
- 10/11/2017· EXTERIOR LIGHTING
THE DASHBOARD SPEEDOMETER AND TACHOMETER GAUGES CANNOT BE ILLUMINATED WITHOUT TURNING ON PARKING OR HEADLIGHTS. THESE GAUGES CANNOT BE SEEN DURING THE DAY WHEN THE DASHBOARD IS SHADOWED. ISSUE HAS BEEN REPORTED ON SIENNA CHAT BOARDS AND NUMEROUS TOYOTA SERVICE DEPARTMENTS.
- 10/10/2021· STRUCTURE,UNKNOWN OR OTHER
sunroof exploded while driving
- 10/10/2017· ELECTRICAL SYSTEM,STRUCTURE
PASSENGER SIDE POWER SLIDING DOOR CONSTANTLY MALFUNCTIONING. IT OPENED AFTER A BUMP WHILE TRAVELING 65 MPH ON THE INTERSTATE. WE HAD TO PULL OVER TO CLOSE THE DOOR. IT ALSO DEPLOYED THE WHEELCHAIR RAMP WHILE MOVING BECAUSE THE POWER DOOR IS THE SAME SIDE AS THE RAMP.. MAKE THE MANUFACTURER FIX IT OR MAKE THE WHEELCHAIR CONVERSION COMPANY FIX IT. SOMEBODY NEEDS TO FIX THIS BEFORE SOMEBODY DIES! ALL THIS RED TAPE AND ZERO ACTION IS INSANE. PEOPLE ARE GETTING INJURED WHILE THE FINGER POINTING IS HAPPENING. WHEN WILL SOMETHING BE DONE? HOW MANY INJURIES HAVE TO OCCUR BEFORE AN ACTION STEP OCCURS?
- 10/09/2025· STRUCTURE
See attached document for complaint.
- 10/09/2017· WHEELS
VEHICLE WEARS THROUGH TIRES AT AN ALARMING RATE (APPROXIMATELY EVERY 15,000 MILES). VEHICLE HAS BEEN ALIGNED PRIOR TO NEW TIRE INSTALLATION EACH TIME; HOWEVER, TIRES WEAR ABNORMALLY FAST. DRIVING WAS UNDER NORMAL CONDITIONS, HIGHWAY AND LOCAL STREETS. SEVERAL TIRE MANUFACTURES WERE TRIED, BUT ALL TIRE WEAR RESULTS WERE THE SAME.
- 10/08/2021· SERVICE BRAKES
When I drive this van downhill on a curve not fast slower than 40mph, the antilock brakes engage violently and hard and jerky I do not have my foot on the brake when this happens. I'm not going fast. But the ABS is so violent it causes me to lose control of the steering. It happened 3 times in 24 hours and always in same situation. Only lasts a few seconds. Other Sienna owners have had same issues. 119k miles on the van. Bought it used. Had no idea. Of course dealership can't replicate the problem and won't help us. I'm scared to drive the car.
- 10/08/2019· WHEELS
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WHEEL WAS FRACTURED IN SEVERAL PLACES. THE CONTACT STATED THAT THE WHEEL/RIM WAS THE ORIGINAL EQUIPMENT. THE CONTACT WAS CONCERNED THAT THE INTEGRITY OF THE WHEEL MAY BE COMPROMISED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,410.
- 10/06/2015· VISIBILITY/WIPER
IT WHICH CAUSES OBJECTS ON THE ROAD TO BE MAGNIFIED. THE VEHICLE WAS TAKEN TO TOYOTA WHERE IT WAS CONFIRMED THAT THE WINDSHIELD HAD CAUSED OBJECTS IN THE ROAD TO BE DISTORTED AND MAGNIFIED AND OFFERED TO REPLACED THE WINDSHIELD WITH ANOTHER MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE ARE OF THE ISSUE. THE VEHICLE FAILURE MILEAGE WAS 1142.KH
- 10/03/2015· STRUCTURE
DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPPOSEDLY AN UPGRADE, HAS A MANUFACTURING DEFECT AS ITS PLASTIC STORAGE FRAME IS PAINTED WITH THE SAME TYPE OF PAINT USE TO PAINT THE METAL ON THE REST OF THE BODY OF THE CAR. IF DEALER'S "DIAGNOSIS" IS CORRECT THEN POSSIBILITY OF A FIRE BOTH IN PARKING POSITION OR WHILT DRIVING ON FREEWAY EXISTS.
- 10/02/2018· ELECTRICAL SYSTEMFire
2015 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *AS
- 09/25/2017· STRUCTURE
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FOOTHILLS TOYOTA IN BURLINGTON, WASHINGTON WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- 09/23/2017· UNKNOWN OR OTHER
POWER SLIDING DOOR RECALL. I HAVE NOT RECEIVED ANY LETTER/EMAIL ON THE STATUS OF THE RECALL SINCE THE INITIAL NOTIFICATION. IS IT MY RESPONSIBILITY TO CONTACT TOYOTA ON THE STATUS OF THE RECALL PARTS?
- 09/19/2021· UNKNOWN OR OTHER
For at least 4 years, water collects in the driver side pillar and soaks the seat belt. Toyota tells me they have never heard of this problem, although I do see it on You Tube. I don't know if the water is damaging other components. But when I pull out seat belt water pours from the pillar and onto the floorboard behind driver seat. I keep a towel in van to keep water off driver and to mop up floor & pillar. The problem is ongoing. I keep a tarp over the roof when rain is expected.
- 09/18/2017· UNKNOWN OR OTHER
CRYSTAL TOYOTA DEALERSHIP ON ROUTE 22, GREEN BROOK, NJ DID RECALL WORK ON MY CAR. BUT ITS SAY NOW COVER UNDER MANUFACTURE WARRANTY, OWNER HAS TO PAY FULL AMOUNT AS ITS GOT SALVAGE TITLE OF CAR.