2015 Toyota Prius V

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2020· FUEL/PROPULSION SYSTEM

  RECALL NO 20TB10/20TA10 DONE BUT PROBLEM WITH SYSTEM WANTING TO SHUT OFF OCCURRED ON FREEWAY AT 55 MPH

• 12/29/2018· ELECTRICAL SYSTEM

  WHILE DRIVING, LEFT SIDE OF INSTRUMENT PANEL WENT DARK. NO SPEED INDICATION AND CRUISE CONTROL TRIPPED OFF. STARTED CAR NEXT DAY AND INSTRUMENT PANEL WAS NORMAL. WHILE SITTING IN DRIVEWAY WITH ENGINE RUNNING, ENGINE STOPPED AS NORMAL FOR THE HYBRID PRIUS, WHEN THE ENGINE TURNED OFF, THE LEFT SIDE OF THE INSTRUMENT PANEL AGAIN WENT DARK. DIMMER SWITCH AT FULL BRIGHT AND NOTHING BLOCKING MIRROR FOR COMBINATION PANEL (INSTRUMENT CLUSTER).

• 12/25/2017· VISIBILITY/WIPER

  I WAS ON THE INTERSTATE GOING 70 MILES AN HOUR IN THE LEFT LANE. I WANTED TO CHANGE TO THE RIGHT LANE, PUT ON MY TURN SIGNAL, CHECKED BOTH MIRRORS, AND STARTED TO PULL OVER WHEN A HORN BLEW, I DID NOT SEE A CAR IN THE RIGHT LANE AS THE PRIUS HAS A TERRIBLE BLIND SPOT. THIS HAS HAPPENED A FEW TIMES. NOT GOOD I MISSED HITTING THE VEHICLE BE MERE INCHES.

• 12/15/2015· POWER TRAIN

  THIS IS AN UPDATE TO COMPLAINT NUMBER: 10809942. === I FORGOT TO INCLUDE THIS: *** BESIDES THE ROLLING BACKWARD PROBLEM I HAD, IF ONE HAS A GET-INTO-GEAR-AND-GO EMERGENCY, IT IS VERY LIKELY THAT THE CAR WILL NOT GET INTO GEAR, YOU WILL NOT REALIZE THAT, AND WHEN YOU STEP ON THE ACCELERATOR TO GO, THE CAR WILL NOT MOVE. THEN YOU HAVE TO REALIZE WHY IT DID NOT GO AND SHIFT AGAIN. IN CASE OF AN EMERGENCY, THIS DELAY MAY BE CRITICAL.

• 12/14/2015· VISIBILITY/WIPER

  THE DRIVER CANNOT SEE ANY PART OF THE FRONT OF THE CAR. IN MOST CARS, THE DRIVER CAN SEE ENOUGH OF THE HOOD AND FRONT FENDERS TO JUDGE HOW CLOSE THE CAR IS OTHER OBJECTS (CARS, WALLS, PEDESTRIANS, ETC.), BUT IN THE PRIUS, EVEN THOUGH I AM OVER 6 FEET TALL, I CANNOT SEE ANY PART OF THE HOOD OR FRONT FENDERS. WITH THAT LACK OF PERSPECTIVE, I SCRAPED THE LEFT FENDER AGAINST A PARKING LOT WALL. BUT THAT SAME LACK OF PERSPECTIVE COULD RESULT IN HITTING A PEDESTRIAN.

• 12/14/2015· POWER TRAIN

  THE TRANSMISSION GEAR SHIFT IS DANGEROUSLY DESIGNED. THE SHIFTER WILL MOVE INTO A GEAR POSITIONS EVEN IF IT TRANSMISSION DOES NOT ACTUALLY SHIFT INTO THE GEAR. WHENEVER THE HANDLE IS RELEASED, IT SPRINGS BACK TO THE CENTRAL POSITION, WHETHER THE TRANSMISSION IS IN GEAR OR NOT, SO THE DRIVER DOES NOT KNOW IF THE TRANSMISSIONS IS ACTUALLY IN GEAR OR NOT--OR IF IN GEAR, WHICH GEAR. THE DRIVER IS EXPECTED TO LOOK AT THE INSTRUMENT PANEL SO SEE WHAT GEAR IS HIGHLIGHTED IN THE DISPLAY. I RENTED A PRIUS FOR A WEEK AND NUMEROUS TIMES, I THOUGHT I HAD SHIFTED INTO DRIVE (OR REVERSE), BUT WHEN I PRESSED ON THE ACCELERATOR, NOTHING HAPPENED BECAUSE IT HAD NOT GONE INTO THE SELECTED GEAR, AND I DID NOT KNOW THAT BECAUSE THE SHIFT LEVER ALWAYS SPRINGS BACK TO CENTER POSITION, WHETHER THE TRANSMISSION IS IN GEAR OR NOT. ONE TIME, AT NIGHT, I WAS MAKING A THREE-POINT U-TURN, SHIFTED INTO DRIVE, TURNED THE WHEEL TO THE LEFT, STEPPED ON THE ACCELERATOR, AND SUDDENLY THE CAR WAS TURNING TO THE RIGHT! PANIC'SLAM ON THE BRAKES. THEN I REALIZED THE TRANSMISSION HAD NOT SHIFTED INTO DRIVE AND I WAS ROLLING BACKWARDS. IF THE DRIVER FEELS THE SHIFT LEVER GO INTO A GEAR, THE CAR SHOULD BE IN THAT GEAR; IF IT DOES NOT GO INTO THAT GEAR, THEN THE SHIFT LEVER SHOULD NOT MOVE INTO THE POSITION; AND ONCE IN GEAR, THE SHIFT LEVER SHOULD STAY IN POSITION, NOT SPRING BACK TO CENTER.

• 12/02/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I bought this vehicle on July 3, 2015. When I took it in for an oil change in Dec. 2015, I was informed that there was a mice infestation and that the electrical wires and other systems were damaged, resulting in about $2,800 in repairs due to the mice chewing the wiring. I just took this vehicle back in on 29 Nov. 2021 because some of the systems weren't working properly, and they confirmed that a mouse has again chewed up the electrical system, again costing about $5,000 in repairs. I've just been informed by my exterminator that Toyota uses a wiring harness coated with a soybean based coating which is causing reports of mice damage in a lot of Toyota vehicles. We have 2 other vehicles which are not Toyota vehicles and have never had a single problem with mice chewing the wiring harnesses of those vehicles, although all are parked in the same area. The vehicle is currently pending repairs at Fred Haas Toyota Country in Houston, TX and will be there for at least a couple of weeks pending availability of parts. Electrical issues of this type can cause serious failure of safety features. Toyota has never told me that they use soy based elements in their vehicles that would entice rodents to chew the wiring or otherwise entice them into the vehicle. I do not have a report from insurance yet, but I have filed a claim.

• 11/28/2017· STEERING,SUSPENSION,WHEELSCrash

  I WAS DRIVING DOWN THE ROAD AND THE TIRE BLEW OUT CAUSING ME TO HIT THE CENTER DIVIDER ON THE 101 ON THE DRIVER SIDE FRONT TIRE WHICH CAUSED THE CARS ASS END TO ALSO GET SCUFFED UP AS WILL

• 11/26/2024· SERVICE BRAKES

  There is a known brake booster issue with the Toyota Prius. They extended the coverage to 150,000 miles. My car is at 127,000 miles and they said the repair isn't under warranty and will cost over $3,000 to fix. There was no pre-warning lights or information received about this repair notice. I only noticed this when the lights came on and our ABS lights went out. When I took it in they said I missed the deadline by 5 days, that I would have had to let them know by 11/20/2024. Which is insane for such a huge issue when I am well under the mileage coverage.

• 11/26/2020· POWER TRAIN,ENGINE

  SEPTEMBER 18, 2020, DRIVING ON QUIET RESIDENTIAL STREET, INSTRUMENT PANEL LIT UP WITH MESSAGE "HYBRID SYSTEM FAILURE. PULL OVER IMMEDIATELY". BEFORE WE COULD FIND A SPOT AT THE SIDE OF THE ROAD THE ENGINE SHUT OFF AND WOULDN'T TURN BACK ON, BLOCKING TRAFFIC. VEHICLE TOWED TO LOCAL TOYOTA DEALER. ENGINE TURNED ON AT DEALERSHIP. DEALER RAN DIAGNOSTIC TESTS AND SAID NOTHING WAS WRONG WITH CAR. SENT US HOME SAYING CAR WAS FINE. NOVEMBER 24, 2020 RECEIVED NOTICE FROM TOYOTA ABOUT CUSTOMER SUPPORT PROGRAM FOR FAILURE OF "INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM". CONDITION DESCRIBED AS "HYBRID SYSTEM WARNING" SHOWING ON INSTRUMENT PANEL AND VEHICLE GOING INTO "FAIL-SAFE DRIVING MODE". CALLED PHONE NUMBER ON THE NOTICE AND WAS TOLD THE PROBLEM WE HAD WITH THE CAR WAS THE CONDITION DESCRIBED IN NOTICE, BUT NOTHING COULD BE DONE UNTIL IT FAILS AGAIN AND THE DIAGNOSTIC TESTS ARE POSITIVE. IF THEY KNOW THIS IS A SAFETY PROBLEM, AND IT ALREADY HAPPENED ONCE IN OUR CAR, THEY SHOULD REPLACE THE FAULTY PARTS, NOT WAIT FOR US TO GET INTO A WRECK ON THE FREEWAY.

• 11/19/2015· SERVICE BRAKESCrash

  I HAVE NOTICED THAT THE BRAKES SOMETIMES DO NOT APPEAR TO WORK PROPERLY, AND ONCE I WAS INVOLVED IN AN ACCIDENT DUE TO THE POOR BRAKING PERFORMANCE. ONCE I QUICKLY TRANSITIONED FROM THROTTLE TO FULL BRAKING AND THE CAR DIDN'T SEEM LIKE IT WAS APPLYING FULL BRAKING. IT DIDN'T SEEM TO DECELERATE LIKE IT SHOULD HAVE. I REAR ENDED A VEHICLE BECAUSE OF THE BRAKING PERFORMANCE. ANOTHER TIME I HAD TO SLAM ON THE BRAKES COMING OFF AN INTERSTATE AND THE BRAKES ALSO DIDN'T SEEM POWERFUL ENOUGH. IT'S AS IF THE BRAKES DON'T FULLY "CATCH" UNTIL THE LAST MINUTE. BOTH TIMES WEATHER CONDITIONS WERE DRY.

• 11/18/2016· SERVICE BRAKES

  WAS DRIVING ON THE FREEWAY AT ABOUT 45 MPH WHEN I CAR ABRUPTLY CHANGED LANES IN FRONT OF ME. I IMMEDIATELY SLAMMED ON THE BREAKS BUT THE CAR DID NOT COME TO A COMPLETE STOP. IT KEPT GOING FORWARDS AND WAS NOT DECELERATING FAST ENOUGH. TO AVOID HITTING THE CAR IN FRONT OF ME I HAD TO SWERVE TO THE RIGHT, WHICH IMMEDIATELY CAUSED THE ESC TO TURN OFF AND MY CAR KEPT SWERVING.

• 11/03/2025· SERVICE BRAKES

  The ABS, BREAK, and Traction Control, suddenly turned on when I was traveling on the freeway in mild traffic. I was traveling at about 60-65 mph. I attempted to use the breaks and could feel a substantial difference in how much and how hard I had to push in order to stop. The problem has not been confirmed by a dealer or service center. The vehicle was inspected by my brother in law who works on cars frequently. There were no warning symptoms prior to the problem. The problem first occurred on Saturday November 1st at about 12:30. According to my brother in law, it was the break pump that failed; you can hear air escaping when you push on the break pedal.

• 11/02/2015· ELECTRICAL SYSTEM

  TOUCH SCREEN DID NOT RESPONSE WHEN TOUCH

• 11/01/2024· ENGINE

  The contact owns a 2015 Toyota Prius V. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. Additionally, the contact stated while driving at speeds under 65 MPH, the vehicle intermittently lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed and DTC codes: P0300, P0302, P0303, and P0304 were retrieved. The contact was informed that several undisclosed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 162,000.

• 10/30/2021· ELECTRICAL SYSTEM

  Window buttons on drivers side master power window switch failed. Felt warm on door. There have been recalls of other models of Toyota cars including Prius C.

• 10/28/2025· SERVICE BRAKES

  Emergency Brake, Traction and ABS warning came on and stayed on in addition to a five-second interval cycling on of a motor sound under the hood. O'Reilly Auto Parts and then Toyota dealership confirmed the same code that indicated brake booster assembly needs replacing (C1391) **This is a "known issue" but not yet a recall. Toyota did extend the part warranty to 10 years or 150,000 miles - my vehicle has only gone 85,500 and unfortunately is eight months into the 10th year and Toyota is refusing to cover any portion of the repair. I would like to be part of the effort to have this formally declared a recall because I got the quote today to replace the brake booster assembly and it's going to cost half the value of the vehicle! $4000 is the low estimate Bighorn Toyota gave me to do the repair/replacement. Thank you for your help!

• 10/28/2024· UNKNOWN OR OTHER

  VPC

• 10/18/2021· SERVICE BRAKES

  Car hesitates after stopping at a traffic light (5/30/21). After a few seconds the car finally engages (accelerate). Happens infrequently. Brakes seems to be stuck after braking and releasing brakes (7/15/21). Took a few second to acceleerate. Happens infrequently. Car switch to neutral after stopping at a traffic light (9/15/21). Car switch to neutral after stopping at a traffic light (10/12/21.) Car switch to neutral after stopping at a traffic light (10/15/21). Warning lights came on (10/15/21) Diagnosted: pressure control chip for the master cyclinder failed. After braking at a traffic light the car switched to neutral by itself and failed to acceleerate or move forward (10/16/21).

• 10/14/2024· UNKNOWN OR OTHER,ENGINE,BACK OVER PREVENTIONCrash

  I want to sale

• 10/12/2015· ELECTRICAL SYSTEM

  WITHIN A 6 DAY PERIOD, THE MAIN 12 VOLT BATTERY DIED AND THE CAR WHICH WAS ONLY 3 WEEKS OLD WOULD NOT START. ALSO THE CABLE USED TO CHARGE THE HYBRID BATTERY TRIPS THE CIRCUIT BREAKER IN MY HOUSE EACH TIME EVEN THOUGH IT IS A GROUND FAULT OUTLET AND A 20 AMP BREAKER. I HAD TO CALL OUT A TOW TRUCK TO JUMPSTART THE BATTERY BOTH TIMES. CAR WAS PARKED AND DIRECTIONS WERE FOLLOWED EXACTLY FOR CHARGING IT. I TOOK IT TO THE DEALER WHO FOUND NOTHING WRONG AND WAS TOLD I SHOULD HAVE A DEDICATED LINE TO CHARGE THE CAR, EVEN THOUGH I WASN'T TOLD THIS BY THE SALESMAN. THE ELECTRIC SERVICE IN MY GARAGE IN BRAND NEW. THIS IS RIDICULOUS TO GO TO THIS EXPENSE AND NOT BE TOLD IN ADVANCE, AND TO HAVE A NEW BATTERY NEED CHARGING. IT HAD TO BE CHARGED BEFORE I COULD EVEN TEST DRIVE THE CAR BUT THAT DID NOT MATTER. I WAS TOLD I COULD NOT GET A NEW BATTERY AS IT TESTED "GOOD".

• 10/10/2016· SERVICE BRAKES

  2015 TOYOTA PRIUS V: THIS CAR HAS A BRAKE SYSTEM ACCUMULATOR THAT ACTIVATES AFTER THE CAR HAS SAT FOR A SUFFICIENTLY LONG TIME (OVERNIGHT, DURING THE WORKDAY, ETC). WHEN YOU OPEN THE DRIVER SIDE DOOR, THE ACCUMULATOR ACTIVATES AND PRESSURIZES THE BRAKE SYSTEM. HOWEVER, WHEN USING THE BRAKES WHILE DRIVING FOR THE FIRST TIME AFTER THE ACCUMULATOR ACTIVATES, THE BRAKES ARE WAY TOO SOFT/SPONGY - SO SOFT THAT IT FEELS LIKE THE CAR WILL NOT STOP AND THE STOPPING DISTANCE IS LENGTHENED, SOMETIMES MORE THAN DOUBLED. MY LOCAL DEALER CLAIMS THEY HAVE TO BE ABLE TO REPRODUCE THE PROBLEM TO FIX IT. I HAVE HAD OTHER MODEL PRIUSES WHERE THEY HAVE SAID THE SAME THING, YET THE PROBLEM TURNED OUT TO BE A SYSTEMIC ISSUE IN A CERTAIN PRIUS MODEL. I FEAR THAT THIS IS ANOTHER PERVASIVE BRAKE ISSUE THAT TOYOTA IS TRYING TO HIDE.

• 10/09/2018· POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS V HYBRID. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED RAPIDLY BETWEEN 5-10 MPH. THE SPEED INCREASED TO 20 MPH AND THE VEHICLE CRASHED INTO A FENCE. THE CONTACT APPLIED SIGNIFICANT PRESSURE TO THE BRAKE PEDAL DURING THE FAILURE, BUT THE VEHICLE DID NOT STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SORENESS FROM THE IMPACT OF THE CRASH, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND DEEMED DESTROYED. STEVE LANDERS TOYOTA (10825 COLONEL GLENN ROAD, LITTLE ROCK, ARKANSAS 72204) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIATELY 59,100. THE VIN WAS NOT AVAILABLE.

• 10/05/2018· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I HAVE TOYOTA PRIUS V 2015 BUT I WAS LOSING POWER AND I TOOK IT MECHANIC SEVERAL TIMES AND NOW IT'S SEEMS LIKE NOW IT AFFECTED MY ENGINE OR MY GASKET ACCORDING TO THE MECHANICS.

• 10/03/2022· FUEL/PROPULSION SYSTEM

  My Prius V has slow acceleration and the RPMs seem to go unusually high on acceleration. This makes it dangerous to pull out from a stop sign, etc. in certain situations that would be fine in another car of the same make and model. And recently it has started to throttle up when taking my foot off the gas and even when pressing on the brake. This happens intermittently and randomly. Fortunately no accidents have occurred yet and I'm trying to get the problems resolved with Toyota, but the dealer says it will be hard for them to diagnose when the problem is not occurring and there are no warning lights. Less than 60,000 miles on it.

• 09/25/2021· ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  As stated from 5 months after we bought it, and the first prius, the car won't start. No matter if parked flat, keys in or out over night, or the temp, when the break is pushed it is squishy and makes draining noise and won't start. As a dr on call i have LOST patients because I could not leave my house. i carry and use the charger daily ever since. Taken in lots. they say, "you don't drive enough..or some other bogus excuse, like don't leave keys in car, which is how priuses start and run!. the car is driven in all ways a lot. also we buy headlights and headlamps on both about every 2 months. also it looses power and has shut off while driving. the worst is when it would start on its own in the locked garage. at that point my wife just quit driving all together. nothing but nightmares. She almsot crashed on fw when power went out.

• 09/25/2019· EXTERIOR LIGHTING

  2015 FORD EDGE WITH 22,000 MILES. THE REAR CENTER BRAKE LIGHT ASSEMBLY HAS MALFUNCTIONED AND THE LIGHTS ARE NOT WORKING. THE LIGHTS CANNOT BE REPLACED - THE WHOLE UNIT HAS TO BE REPLACED, WHICH COSTS ALMOST $300. THE DEALER TOLD ME THERE IS WATER IN THE UNIT. THIS CAR IS GARAGED AT WORK AND AT HOME. I HAVE READ THAT OTHER PEOPLE HAVE HAD THE SAME ISSUE. I HAVE AN EXTENDED WARRANTY BUT LIGHTS AREN'T INCLUDED. SINCE THIS IS A WHOLE UNIT - NOT JUST A BULB - IT SHOULD BE INCLUDED.

• 09/09/2017· EXTERIOR LIGHTING

  FRONT HEADLIGHTS HAVE NOW BURNT OUT FOR THE SECOND TIME. MY CAR ONLY HAS 75,000 MILES. THIS IS RIDICULOUS.

• 09/05/2018· UNKNOWN OR OTHER

  THE LOUDNESS OF THE HORN IS VERY UNSAFE. TOYOTA OUGHT TO BE ASHAMED OF INSTALLING SUCH A "WHIPPY SOUNDING HORN SYSTEM ON ITS HYBRID. WHEN I WAS CUT-OFF IN CITY TRAFFIC, THE HORN LOUDNESS WOULDN'T ATTRACT IMMEDIATE ATTENTION TO MOST OTHER DRIVERS.

• 09/05/2018· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  NOTED RECALL ON THE NEWS FOR ELECTRICAL SYSTEM FOR 2015 TO 2018

• 09/05/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. WHILE AT A STOP AND ATTEMPTING TO ACCELERATE, THE VEHICLE ACCELERATED BACKWARDS. THE CONTACT WAS ABLE TO BRAKE AND REGAIN CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,267. *JS

• 09/04/2019· ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT INFORMED HIS DAUGHTER TO CHECK UNDER THE HOOD FOR POSSIBLE LOW BRAKE FLUID. WHEN EVERYTHING CHECKED OUT, THE CONTACT'S DAUGHTER RESTARTED THE VEHICLE AND THE WARNING INDICATOR TURNED OFF. THE CONTACT RECEIVED A CUSTOMER SUPPORT PROGRAM NOTIFICATION (ZJB) REGARDING A DEFECT WITH THE BRAKE BOOSTER OR BRAKE BOOSTER PUMP, WHICH COULD CAUSE THE BRAKE LAMP WARNING INDICATOR TO ILLUMINATE. THE CONTACT NOTIFIED FRONTIER TOYOTA (23621 CREEKSIDE RD, VALENCIA, CA 91355, 661-255-7575) OF THE NOTIFICATION AND WAS INFORMED THAT A DIAGNOSTIC TEST WOULD NEED TO BE PERFORMED BEFORE THEY COULD MAKE ANY REPAIRS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE NOTIFICATION AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 1909041948. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

• 09/04/2015· ELECTRICAL SYSTEM

  THE NAVIGATION AND AUDIO SCREENS ARE MOSTLY UNREADABLE IN BRIGHT SUNLIGHT. IN ORDER TO ATTEMPT TO SEE THE SCREENS IN THESE CONDITIONS SOME OPERATORS MAY BE DISTRACTED FROM THE ROADWAY IN ORDER TO READ THE SCREEN INFORMATION. THESE DISTRACTIONS MAY INCLUDE MOVING HEADS AWAY FROM THE WHEEL AREA IN ORDER TO GET A BETTER VIEW OF THE SCREEN OR ATTEMPTING TO HOLD OBJECTS ABOVE THE SCREEN IN ORDER TO MINIMIZE THE GLARE FROM THE SUNLIGHT. COMPLAINANT HAS OWNED PREVIOUS MODELS OF TOYOTA PRIUS WHICH DID NOT HAVE THIS PROBLEM.

• 09/01/2022· UNKNOWN OR OTHER

  The Incident was body and light

• 08/29/2016· AIR BAGS,SEAT BELTSCrash

  2015 PRIUS 4 AFTER REAR END COLLISION NOTED PASSENGER AIRBAG 'OFF'- PASSENGER SEATBELT ICON BLINKS - AIRBAG ICON ON DASH LIT CONTINUOUSLY. VEHICLE WAS HIT FROM BEHIND WHEN IN PROCESS OF STOPPING (BREAKING BUT STILL IN MOTION 90 - 50 FT FROM TURN) WAITING FOR LEFT TURN THROUGH ONCOMING TRAFFIC ONTO SIDE ROAD FROM HIGHWAY. BODY SHOP ATTEMPTED TO CLEAR WITH DIAGNOSTIC COMPUTER INTERFACE BUT UNSUCCESSFUL. BODY SHOP SHRUGGED IT OFF FORCING US TO DEAL WITH MFG FOR REPAIRS.

• 08/28/2023· AIR BAGS,SERVICE BRAKES,ENGINECrash

  Driving making slight turn car locked up steering wheel, brakes and gas all locked up ran in to a wall. The vehicle just failed with no prior warning.

• 08/28/2020· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  ANYTIME I CHANGE ELEVATIONS THE ENGINE SEEMS TO REV WHEN IT IS IDLING ON CRUISE CONTROL. ON THE DOWNHILL, THE CAR WILL ACCELLERATE TO IGNORE THE SPEED ON CRUISECONTROL TO DANGEROUS HIGH VELOCITY. I REPORTED THIS TO TOYOTA OF NORTH HOLLYWOOD THREE TIMES... IT WAS NEVER ADDRESSED.

• 08/24/2020· SERVICE BRAKESCrash

  BRAKES FAILED TO SLOW OR STOP VEHICLE AT ?20 MPH; DRIVING ON A SIDE STREET. NO WARNING LIGHTS WERE ACTIVE THAT MORNING. CRASH INTO TELEPHONE PHONE RESULTED IN "TOTALED" CAR. THERE WAS BROKEN BRANCHES ON ROAD AND SOME MUD; CAR MAY HAVE SKIDDED. MY WIFE SAYS THE CAR SEEMED TO SPEED UP BEFORE THE CRASH

• 08/23/2016· VISIBILITY

  TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE WINDSHIELD WAS DISTORTED AND MADE VISIBILITY DIFFICULT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DISTORTION WAS CONFIRMED; HOWEVER, A TECHNICIAN FROM THE MANUFACTURER STATED THAT THE WINDSHIELD WAS NORMAL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS; HOWEVER, ALL REPLACEMENT PARTS WERE DISTORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 10/18/16*LJ *TR

• 08/16/2019· AIR BAGS,SEAT BELTSCrash

  TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE REAR-ENDED THE CONTACT'S VEHICLE. AS RESULT THE CONTACT'S VEHICLE ROLLED OVER MULTIPLE TIMES CRASHING INTO A DITCH. THE CONTACT STATED THAT ONLY THE FRONT PASSENGER AIR BAG DEPLOYED. THERE WAS NO WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED FRACTURES TO THE RIGHT ARM, WRIST, PELVIS, RIBS AND STERNUM AS WELL A FEW BUMPS AND BRUISES ON LOWER LEG AND CHIN. THE DRIVER SUSTAINED A CONCUSSION, MULTIPLE FACIAL FRACTURES AND LACERATIONS AND A BROKEN NOSE. THE CONTACT STATED THAT THE SHE BELIEVES THAT THE .DRIVER SIDE SEAT BELT AND HEAD REST FRACTURED AS HER HUSBAND WAS FOUND LAYING UNCONSCIOUS IN THE REAR PASSENGER SEAT FACE DOWN. THE CONTACT AND THE DRIVER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT WAS UNAWARE OF INJURIES IN THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO TOW LOT AND DEEMED A TOTAL LOSS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.

• 08/13/2021· UNKNOWN OR OTHER

  On August 10, 2021 my 2015 Prius was parked in a Strip Mall parking lot. When I turned on the Prius and shifted into reverse, after traveling only a foot or so, the shift selector popped into Neutral. When I shifted into Drive, it happened again. After several tries with the same results, I called Findlay Toyota Service. I was advised to have the car towed, at my expense, to Findlay Toyota Service. Note: the tow truck driver reported to me and the Findlay Service Representative that he could keep the shift selector in gear by holding it in place with his hand while driving it to the tow truck. The Prius was left at Findlay Toyota for 2 days. The Service Rep reported that 3 different mechanics plus himself could not duplicate the problem; the Prius stayed in gear for them. I researched online and found other Prius owners reported this problem ocurring intermittantly. The only solution seems to be replacing the Shift Selector Switch at a cost of $838.35 + tax. Even though this is clearly a safety hazard, there is no recall.

• 08/13/2017· SERVICE BRAKES

  I CAN'T PUT BREAK .THE SIGN LIGHT ON IS SLIP SIGN, ABS SIGN AND HAND BREAK SIGN. THE SIGN LIGHT ON IN 2 TIME . 07/31/2017 IS SAME THING AND THEN ALSO CHECK HYBRIDS SYSTEM CHECK SIGN LIGHT ON AND TRIANGLE SIGN LIGHT ON .

• 08/12/2021· SERVICE BRAKES,ENGINE

  While attempting to accelerate from a stop light, the Prius stalled. It would not accelerate although the engine revved. I restarted the car by powering completely off and back on. I tried to accelerate again multiple times until it slowly came up to speed the third attempt. The car was in drive and has never happened before. This is a safety concern for multiple reasons but the main being it can cause harm to those in the vehicle as well as other drivers on the road when the car stalls unexpectedly. There were no warning signals on the dash. Toyota dealer looked at it right away, ran diagnostics, and could not find an issue. Nothing was “fixed” or updated.

• 08/10/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE RADIO/NAVIGATION/TELEPHONE SYSTEM ON THE TOYOTA PRIUS V 2015 STARTED FREEZING A FEW WEEKS AFTER I PURCHASED THE VEHICLE. THE GPS, RADIO, TELEPHONE ETC. ARE ALL CONTROLLED BY A CENTRAL TOUCH SCREEN PANEL ON THE DASHBOARD OF THE VEHICLE. THE GPS BECOMES UN-RESPONSIVE TO TOUCH AND CAN SUDDENLY NO LONGER BE USED! THIS HAS HAPPENED REPEATEDLY BUT RANDOMLY ON MY VEHICLE, AND MANY OWNERS ARE SEEING THE SAME ISSUE ON THEIR PRIUS V 2015 TOO. AFTER A FEW MILES OF DRIVING, THE SCREEN BECOMES UNRESPONSIVE, AND REMAINS UN-RESPONSIVE UNTIL THE CAR IS TURNED OFF AND STARTED AGAIN, ESPECIALLY ON HOT DAYS. THE ONLY WAY CERTAIN OWNERS HAVE BEEN ABLE TO GET A PERMANENT FIX FOR THE ISSUE IS BY A REPLACEMENT OF THE NAVIGATION SYSTEM. IT APPEARS THERE IS A SERVICE BULLETIN FROM TOYOTA T-TT-0336-15 THAT MENTIONS THE ISSUE. HOWEVER, I HAVE ALREADY BEEN TO MY TOYOTA SERVICE CENTER 3 TIMES FOR THIS ISSUE, AND THEY KEEP SAYING THAT THEY CANNOT "REPRODUCE" THE ISSUE, AND NEED TO ANALYZE FURTHER. I HAVE TAKEN MULTIPLE VIDEOS OF THE ISSUE BETWEEN MAR 25 AND AUG 8 AND SHARED WITH THE SERVICE CENTER. BUT THEY REFUSE TO ACKNOWLEDGE AND TAKE ACTION. IF IT IS A KNOWN ISSUE, WHY IS TOYOTA NOT RECALLING AND REPLACING THE UNIT, CUSTOMERS LIKE ME ARE WASTING TIME, WAITING ENDLESSLY AND WAITING FOR THE "ANALYSIS" WHEN TOYOTA KNOWS THE PROBLEM, AND MUST FIX THE ISSUE PROACTIVELY! PLEASE NOTE: I HAVE TALKED TO THE SERVICE CENTER AS WELL AS WITH TOYOTA CUSTOMER CARE, TRYING TO RESOLVE THE ISSUE IN GOOD FAITH, BUT THEY ASKED ME TO CONTACT NHTSA IF I HAVE ANY COMPLAINT, OR KEEP GOING THROUGH THEIR ANALYSIS PROCESS - THEY ARE NOT READY TO OWN UP TO THE ISSUE AND FIX IT PROACTIVELY, NOT JUST FOR ME, BUT FOR ALL OWNERS OF THE AFFECTED VEHICLES.

• 08/08/2024· UNKNOWN OR OTHER

  The clear coat on the roof of my 2015 Prius began to peel little by little starting around 2021. What started out as small patches has now become large patches on various parts of the roof. The clearcoat is also beginning to peel right below the windows on the passenger side, close to where the door panel and the window meet. It's unsightly and I have not had this happen to any of my other vehicles in the past. I've done nothing different in the handling/washing/parking of the vehicle compared to my previous cars.

• 08/08/2017· SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLCrash

  I BACKED OUT OF A CARPORT AND PLACED MY CAR IN ACCELERATION AND IT PICKED UP SPEED AND THEN HIT A WALL AT AN APARTMENT COMPLEX.

• 08/05/2019· TIRES

  DRIVING ON THE FREEWAY HOME HEARD A STRANGE NOISE, PULLED OVER TO CHECK AND THOUGHT I HAD BLOWN A TIRE SOMEHOW. WHEN CLOSELY INSPECTING TIRE TREADING THE CENTER OF THE TIRE COMPLETELY CAME OFF IN A PERFECT CIRCLE WHEN DRIVING. TOOK TIRE TO COSTCO WHERE TIRES WERE PURCHASED LESS THAN A YEAR A AGO (8/24/18) WAS INFORMED ITS A MANUFACTURER'S DEFECT. HAD TO PAY FOR A NEW TIRE. IT WAS ALSO DISCOVERED THAT PASSENGER BACK TIRE HAD A WHOLE IN IT WHICH WAS MISSED WHEN I TOOK CAR IN FOR TIRE INSPECTION.

• 08/04/2025· SERVICE BRAKES

  Brake booster failed. ABS lights on. Brake light on. Traction control light on. Was sitting at stop with foot gently on brake when lights turned on. Attempted to restart car to clear lights, lights would not turn off after normal restart x3. Brake no longer function correctly, and the factory installed ABS are no longer functioning. Braking distance greatly increased, and no longer as safe to operate.

• 08/03/2015· STEERING,SUSPENSION,VEHICLE SPEED CONTROLCrash

  I WAS INCHING INTO A GROCERY STORE PARKING SPOT IN MY NEW, PERFECTLY MAINTAINED 2015 TOYOTA PRIUS WHEN I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE SHOT FORWARD AND IN A SECOND HAD CRASHED OVER A CEMENT CURB, THROUGH A FLOWER BED, AND WAS STOPPED - DESPITE MY DESPERATELY JAMMING THE BRAKE - ONLY BY SMASHING INTO A BRICK WALL. THE SUSPENSION AND STEERING ON THE CAR IS NOW SEVERELY DAMAGED, AND THE CAR CANNOT BE DRIVEN. I AM HORRIFIED: I COULD HAVE BEEN SERIOUSLY INJURED AND WORSE, HIT/HURT ANOTHER PERSON (OR AT THE VERY LEAST SEVERELY DAMAGED PROPERTY). WHAT IF I HAD CHOSEN A PARKING SPOT IN FRONT OF A GROUP OF CHILDREN?!! THEY CLOUD HAVE BEEN KILLED! THE CAR IS NOW AT A TOYOTA SERVICE CENTER WAITING FOR TOYOTA CORPORATE TO "DECIDE" IF A CAR ACCELERATING INTO A BRICK WALL OF ITS ACCORD IS A "DESIGN FLAW" THAT IT WILL PAY TO FIX. I BELIEVE THAT WHAT MAY HAVE HAPPENED IS THAT THE COMPUTER SYSTEM THAT CONTROLS THE THROTTLE/ACCELERATION EXPERIENCED A SOFTWARE BUG WHICH THREW THE CAR FORWARD. IN FACT, TOYOTA WAS FORCED PAY OUT OVER ONE BILLION DOLLARS IN FINES LAST YEAR (2014) BY THE US GOVERNMENT FOR THIS EXACT ISSUE - BUT APPARENTLY IT DIDN'T FIX ITS 2015 LINE B/F LETTING IT GO TO MARKET. I PURCHASED THE TOYOTA PRIUS BECAUSE IT WAS RECEIVED TOP SAFETY AND RELIABILITY RATINGS. ONLY NOW DO I LEARN TOYOTA HAS A HISTORY OF HIDING UNINTENDED ACCELERATION BUGS IN ITS CAR DESIGNS FOR YEARS - AND BLAMING OWNERS FOR ITS RECKLESSLY UNSAFE AND THEREBY UNETHICAL AUTO DESIGNS (NO, THIS WASN'T CAUSED BY A STUCK FLOOR MAT). I AM FURIOUS. NO ONE CAN AFFORD TO BE BLAMED FOR VEHICULAR MANSLAUGHTER DUE TO MANUFACTURER NEGLIGENCE. EVEN IF TOYOTA CLAIMS TO HAVE FIXED MY PRIUS, ITS WORD CLEARLY MEANS NOTHING AND I DO NOT TRUST THE COMPANY. I WILL BE GETTING RID OF THE CAR ASAP AND SEARCHING FOR A SAFER MODEL.

• 08/02/2018· TIRES

  NEWS TIRES WHERE BAD WITHIN 9 MONTHS-BOUGHT AT COSTCO -ONE TIRE HAD A NAIL AND WENT FLAT VERY FAST- -HAD REPAIRED-ONE KEPT GETTING FLAT OTHER EXPLODED ON FREEWAY AND CAUSED DAMAGE -BOTH FLAT AND RIPPED TIRE HAPPENED SUDDENLY. COSTCO HAS REPLACED THE TIRES ALL 4 -BUT WILL NOT PAY DAMAGE TO CAR FROM EXPLOSION SUDDEN FLAT AND IN SHREDS . WE FELL THEY SOLD BAD TIRES AND THESE TIRES ARE A SAFETY HAZARD.