2015 Toyota 4RUNNER

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2017· AIR BAGS

  LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2015 TOYOTA 4 RUNNER SUBJECT TO RECALL NOTICE AND NO SETTLEMENT. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

• 12/27/2021· STEERING

  Steering wheel shake and vibration at approximately 55-65mph. Alignment and multiple wheel balancing appointments have not fixed this problem.

• 12/27/2018· ELECTRICAL SYSTEM

  THE FRONT PASSENGER SIDE DOOR WILL NOT LOCK OR UNLOCK. I AM SURE YOU CAN UNDERSTAND THE SAFETY HAZARDS WITH THIS ISSUE. THIS DOOR WILL NOT LOCK OR UNLOCK WITH KEY FOB OR WITH THE LOCKING SYSTEM INSIDE THE CAR.

• 12/24/2018· STEERING,SERVICE BRAKES

  AT 20,202 THE SUV'S STEERING WHEEL WOULD SHAKE WHEN BRAKES WERE APPLIED. THE DEALER NOTED THAT THE ROTORS WERE WARPED, GLAZED AND HAD HEAT SPOTS. VEHICLE QUALIFIED FOR REPLACEMENT BRAKES UNDER WARRANTY, REPLACED BRAKE PADS AND ROTORS FRONT ONLY. SINCE REPAIR, THE FRONT WHEEL STARTED TO SHAKE AGAIN - DEALER SAID TO GET NEW TIRES TO SOLVE PROBLEM. GOT NEW TIRES AT ~47,000. PROBLEM STILL EXISTED, AND TOOK TO DEALER FOR REGULAR SERVICE AND TO ADDRESS BRAKE PULSATION WHEN APPLYING PEDAL. THE DEALER, NORTHRIDGE TOYOTA, DECLARED THAT "THE PULSATION IS A WEAR OR DRIVING PATTERN ISSUE" REFUSING TO FIX THIS OBVIOUSLY DEFECTIVE BRAKING SYSTEM. RECOMMENDING THE SAME ROTOR AND PAD REPLACEMENT AT A COST OF OVER $660.00. MANY DOCUMENTED COMPLAINTS OF THIS SAME PROBLEM ON THIS NHTSA WEBSITE.

• 12/23/2020· AIR BAGS

  THE DEALERSHIP IS NOT RESPONSIVE TO OUR REQUEST TO HAVE THE CAR REPAIRED.

• 12/18/2018· VISIBILITY

  TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING 60 MPH, AN EXPLOSIVE NOISE WAS HEARD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE CONTACT CALLED JIM HUDSON TOYOTA AT (803) 407-5678 (LOCATED AT 970 COLUMBIANA DR, IRMO, SC 29063) AND WAS INFORMED TO CALL HER INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

• 12/17/2019· SUSPENSION

  I'M WRITING YOU TODAY IN THE HOPES THAT YOU CAN INVESTIGATE AND CREATE A RECALL FOR TOYOTA'S X-REAS SUSPENSION SYSTEM. I PURCHASED A BRAND NEW 2015 LIMITED 4RUNNER FOUR YEARS AGO. ON NOVEMBER 29TH, 2019 I HAD MY 4RUNNER SERVICED AT A TOYOTA SERVICE CENTER FOR A 40,000 MILE CHECK UP. AFTER THE CHECK UP I WAS TOLD THAT BOTH FRONT STRUTS NEEDED TO BE REPLACED AND DUE TO THE DESIGN (BOTH FRONT STRUTS BEING CONNECTED TO BOTH REAR SHOCKS) THE ENTIRE X-REAS SUSPENSION SYSTEM NEEDED TO BE REPLACED. (TOTAL COST BEFORE REALIGNMENT AND TAX = $2,468.00.) X-REAS COMES STANDARD ON THE LIMITED TOYOTA 4RUNNER AND IS A HYDRAULIC SYSTEM THAT CANNOT BE SERVICED. THE X-REAS SYSTEM ON MY 4RUNNER STARTED LEAKING WITH ONLY 38,977 MILES OF CITY AND FREEWAY DRIVING WITH ABSOLUTELY NO OFF ROADING. I FEEL THAT THIS IS INCREDIBLY PREMATURE AND A DEFECTIVE DESIGN FOR A SUSPENSION THAT IS SUPPOSEDLY BUILT TO WITHSTAND RUGGED OFF ROADING. AFTER DOING SOME RESEARCH ONLINE, I HAVE FOUND THAT I AM NOT THE ONLY ONE THAT HAS BEEN FACED WITH X-REAS SUSPENSION SYSTEM PROBLEMS. THE FOLLOWING LINK IS A 4RUNNER FORUM WITH TRUCK OWNERS SEARCHING FOR ADVICE AND HELP ON WHAT SEEMS TO BE A TREND. HTTPS://WWW.4RUNNERS.COM/THREADS/4RUNNER-LIMITED-BUYER-BEWARE-X-REAS-SUSPENSION-FAILS.7894/ THE TOYOTA SERVICE DEPT REP ALSO INFORMED ME THAT HIS COLLEAGUES HAVE HAD OTHER CUSTOMERS COMPLAIN ABOUT SIMILAR PROBLEMS WITH THEIR X-REAS SYSTEM. FORTUNATELY I PURCHASED AN EXTENDED WARRANTY. I WILL NOT BE FINANCIALLY RESPONSIBLE FOR HAVING A NEW X-REAS SYSTEM INSTALLED. I ASKED ABOUT HAVING TOYOTA'S STANDARD COIL SUSPENSION INSTALLED INSTEAD BUT MY WARRANTY ONLY COVERS ORIGINALLY INSTALLED PARTS. WHEN MY WARRANTY EXPIRES IN 2 YEARS I WILL BE LIABLE FOR ALL FUTURE SUSPENSION FAILURES. MY TRUCK IS ONLY 4 YEARS OLD. I AM WORRIED THAT IN 4 YEARS (OR SOONER) THE X-REAS SYSTEM WILL FAIL AGAIN. PLEASE HELP!

• 12/03/2021· SUSPENSION

  This is our third Toyota 4Runner with the "X-REAS Sport Enhancement Suspension System". There has been some type of failure of this system on all 3 of the 4Runners we have owned. The latest problem with this suspension system on our 2015 4Runner was discovered during a Toyota dealership service appointment at 42,091 miles. It was recommended the full X-REAS system, front and rear shocks with lines and actuators be completely replaced since both front shocks are leaking fluid at a cost of $4,000. Since this is our third 4Runner with this suspension and related problems it is our fear that this suspension system might fail when driving and possibly cause an incident with who knows what could happen. We have brought this to the attention of the Toyota Customer Experience Center and in communication with them they offered to minimally assist financially with repairs, but provided no acknowledgement as to our experience with three 4Runners and this problem plagued suspension system we have encountered. We declined their assistance since we felt repairing this system and possibly in two or three years being faced with similar repair bills it would be a waste of money on their part as well as ours. In the meantime we continue to drive this vehicle as we need it and we are hopeful that our safety will not be compromised.

• 11/29/2023· LATCHES/LOCKS/LINKAGES

  The door lock actuators have failed on both the driver side and passenger side front doors. Unfortunately this is a know issue across this model along with others and can be found in several forums. The problem is that the actuator gets stuck and at one point I was locked inside my car and once I was locked outside my car. If there was an emergency it could put mine and others safety at risk if the lock fails. The vehicle was inspected by Toyota who stated the actuators need to be replaced at $805 a piece and will not fix it themselves even though it is a known problem. This happened within the last month.

• 11/29/2016· ELECTRICAL SYSTEM

  ENTUNE RADIO/NAVIGATION SYSTEM CONTINUALLY CRASHES AND STALLS WHILE DRIVING CAUSING SAFETY HAZARD IF DRIVER HAS TO CONTINUALLY RESET THE RADIO POWER WHILE DRIVING. THIS USUALLY HAPPENS MORE SO WHEN THE NAVIGATION SYSTEM IS ENGAGED. IT WILL CRASH OUT OF NO WHERE, USE TO JUST HAPPEN WITH INSTRUCTIONS WERE BEING GIVEN THROUGH THE SPEAKER NOW ITS RANDOM. HAPPENS ALSO WHEN WITH JUST MUSIC PLAYING, WILL BE UNABLE TO CHANGE STATIONS OR CONTROL VOLUME WITH BUTTONS OR NOBS. THIS SEEMS TO BE HAPPENING TO A LARGE AMOUNT OF CUSTOMERS WHO HAVE NO WAY OF SOLVING THE ISSUE. MIGHT BE NEED FOR SAFETY RECALL AS PEOPLE MAY NEED TO CONTINUALLY RESET OR TRY TO FIGURE OUT WHATS WRONG WHILE DRIVING. OTHER SITES FORUMS WITH CUSTOMERS COMPLAINING ABOUT ISSUE; HTTP://WWW.TOYOTA-4RUNNER.ORG/5TH-GEN-T4RS/177008-ENTUNE-TROUBLE-LETS-GET-FIXED-2.HTML HTTP://WWW.TOYOTANATION.COM/FORUM/333-3RD-GENERATION-2014/873962-ENTUNE-NAV-RADIO-REBOOTING-S-OWN.HTML HTTP://TOYOTA-ENTUNE.COM/FORUM/VIEWTOPIC.PHP?P=2965 HTTPS://WWW.TACOMAWORLD.COM/THREADS/UPDATED-AM-I-THE-ONLY-ONE-WITH-THIS-ISSUE-MEDIA-SYSTEM-RESTARTING-WITHOUT-REASON.397207/ *TR

• 11/26/2017· STRUCTURE

  WITHIN A FEW WEEKS BOTH THE DRIVER AND PASSENGER DOOR ACTUATOR MOTORS FAILED. THIS PREVENTED THE VEHICLE FROM AUTOMATICALLY LOCKING THE DOORS WHEN PLACED IN DRIVE OR REVERSE. THIS ALSO PREVENTED BEING ABLE TO LOCK AND UNLOCK EACH DOOR USING THE REMOTE OR THE LOCK BUTTON INSIDE THE VEHICLE. THE DEALER INDICATED THAT THIS IS A COMMON CONCERN FOR THE VEHICLE. EACH REPAIR RAN APPROXIMATELY $500.00 EACH. THE DOORS NOT AUTOMATICALLY LOCKING PRESENTS A SAFETY CONCERN WHEN THE VEHICLE IS MOVING. IT WOULD ALSO MAKE YOU MORE SUSCEPTIBLE TO HAVING ITEMS STOLEN OR CAR JACKING. THIS OCCURRED WHETHER THE VEHICLE WAS MOVING OR NOT.

• 11/10/2018· AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

  NEEDED TO USE MY HORN WHEN SOMEONE DRIFTED INTO MY LANE ON THE INTERSTATE. THE HORN DID NOT WORK. I COULD NOT HONK TO INFORM THAT DRIVER TO STAY IN HIS/HER LANE. AFTERWHICH, I TOOK IT TO MY TOYOTA DEALER. THEY DIAGNOSED AND DISCOVERED THE SPIRAL CABLE HAD AN OPEN CIRCUIT. THEY REPLACED THE SPIRAL CABLE ASSEMBLY. FROM WHAT I REMEMBER THEY TOLD ME THIS CABLE ASSEMBLY CARRIED WIRING FOR CRUISE CONTROL, AIR BAGS, HORN AND SOMETHING ELSE. I DO NOT RECALL THE FOURTH ITEM.

• 11/01/2018· STEERING,AIR BAGS

  CLOCK SPRING IN STEERING WHEEL NOT WORKING.NO HORN, NO AIRBAG .I CALLED TOYOTA 1-800-331-4331 TALKED TO DOMINIC HE SAID THEY CAN NOT DO ANYTHING FOR ME.

• 10/26/2017· UNKNOWN OR OTHER

  I PURCHASED A TOYOTA 2015 4RUNNER FOR MY 19 YEAR OLD DAUGHTER AT SERRA TOYOTA IN BIRMINGHAM,AL ON 3/15/17. AT THE TIME OF PURCHASE I ASKED THE SALESMAN IF THE CAR HAD TAKATA AIRBAGS. I WAS TOLD - NO THAT IT DID NOT HAVE THESE AIRBAGS. I KNEW TO ASK THIS QUESTION BECAUSE OUR HONDA 2011 CRV HAD THEM AS WELL AS OUR 2010 LINCOLN MKX. I HAVE RECEIVED 2 LEGAL NOTICES FOR OWNERS OF VEHICLES WITH TAKATA AIRBAGS CONCERNING MY DAUGHTER'S TOYOTA 4RUNER. I TYPED IN MY DAUGHTER'S VIN NUMBER ON THE WEB SITE WWW.AIRBAGRECALL.COM AND IT SAID ACTIVE RECALL ON MY DAUGHTER'S VEHICLE. IT SAID RECALL INCOMPLETE ON CAR. MANUFACTURER RECALL # 14V828. SUMMARY SET 014. I DON'T UNDERSTAND HOW A DEALERSHIP COULD SELL A CAR TO A 19 YEAR OLD THAT HAS SAFETY ISSUES. SHE DRIVES IT BACK AND FORTH TO COLLEGE IN VA. PLEASE CHECK ON THE STATUS OF HER CAR FOR ME. WHEN BUYING HER CAR, ALL THAT I CARED ABOUT WAS THE SAFETY OF IT. I WILL BE EXTREMELY UPSET IF HER 2015 TOYOTA 4 RUNNER HAD RECALL ISSUES THAT HAD NOT BEEN TAKEN CARE OF BEFORE I PURCHASED IT. I WILL BE FURIOUS IF IT HAS TAKATA AIRBAGS. IT WAS SERVICED AT THE DEALERSHIP ON 10/14/17. AT THAT TIME I ASKED A PERSON IN THE SERVICE DEPARTMENT AT SERRA TOYOTA IF IT HAD TAKATA AND I DIDN'T GET AN ANSWER.

• 10/18/2018· ELECTRICAL SYSTEM

  2015 TOYOTA 4RUNNER - DOOR LOCK ACTUATORS. AT AROUND 36,000 MILES THE REAR DRIVER'S SIDE DOOR ACTUATOR BEGAN TO FAIL INTERMITTENTLY. WITHIN A COUPLE MONTHS IT FAILED COMPLETELY AND THE REAR PASSENGER DOOR LOCK ACTUATOR BEGAN TO DISPLAY THE SAME PROBLEMS. AT 40,000 MILEAGES ALL OF THE DOOR LOCK ACTUATORS HAVE FAILED. THIS IS A NON-PROBLEM AND A MAJOR SAFETY ISSUE. IT IS ALSO VERY EXPENSIVE TO REPAIR.

• 10/18/2017· VEHICLE SPEED CONTROL

  WHEN ACCELERATING THROUGH A TURN FROM A STOP, IF FOR ANY REASON YOU LIFT OFF THE ACCELERATOR PEDAL AND THEN REAPPLY PRESSURE TO THE ACCELERATOR PEDAL, NO ACCELERATION TAKES PLACE. IT IS IF YOU ARE NOT PRESSING THE ACCELERATOR AT ALL, NO MATTER HOW HARD YOU PRESS. THIS HAS ALMOST RESULTED IN SEVERAL COLLISIONS BECAUSE THE CAR IS NO LONGER ACCELERATING AND IS JUST COASTING. TO CORRECT THIS CONDITION, YOU HAVE TO COMPLETELY LEFT YOUR FOOT OFF THE ACCELERATOR AND REAPPLY PRESSURE. SOMETIMES YOU HAVE TO DO THIS MORE THAN ONCE. VERY DANGEROUS. I REPORTED THIS TO MY TOYOTA SERVICE REP, AND HE SAID HIS DOES THE SAME THING. IT COULD BE THE THROTTLE POSITION SENSOR, OR FOUR WHEEL DRIVE SOFTWARE, OR ...

• 10/14/2017· SERVICE BRAKES

  WHILE BRAKING AGGRESSIVELY ON A DRY STREET IN A STRAIGHT LINE, THE ABS SYSTEM KICKED IN FOR A BRIEF SECOND AND THEN IT RELEASED THE BRAKES ALL TOGETHER - RESULTING IN COMPLETE LOSS OF ALL BRAKING CAPABILITY. BRAKING CAPABILITY WAS RESTORED AFTER THE PEDALS WAS RELEASED ALL TOGETHER AND RE APPLIED. THIS HAPPENED TWICE OVER THE PAST 6 MONTHS. ON 2017/10/13 I TOOK THE VEHICLE IN FOR A COMPREHENSIVE INSPECTION OF THE BRAKING SYSTEM BY A TOYOTA AUTHORIZED DEALER BUT THEY HAD NOT IDENTIFIED ANY FAULTS AND CLAIM THE SYSTEM IS OPERATING AS EXPECTED.

• 10/13/2015· AIR BAGSCrash

  VEHICLE IS BRAND NEW WITH 600 MILES ON IT. WIFE DRIVING AT SPEED OF 40 MPH, MAJOR SIDE IMPACT DAMAGE WITH OVER $9000 DAMAGE AND SIDE AIR BAGS DID NOT DEPLOY.. WONDERING WHY??

• 10/11/2016· STEERING,SUSPENSION

  TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED AND THE STEERING WHEEL SHOOK AND MADE A CHATTERING NOISE. THE TIRES WERE REPLACED BECAUSE THE CONTACT THOUGHT THEY WERE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE CONTINUED. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 27,000.

• 10/09/2023· UNKNOWN OR OTHER

  Rusted Frame and radiator support cross member!

• 10/08/2015· STRUCTURE

  THSI IS A TEXT FROM NHTSA IT FOLLKS

• 10/07/2020· FUEL/PROPULSION SYSTEM

  THE FUEL PUMP FAILED DURING DRIVING WHICH WAS DESCRIBED IN A RECALL BUT TOYOTA WILL NOT FIX OR REIMBURSE THE REPAIR

• 10/01/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT STATED THAT HE WAS UNABLE TO LOCK AND UNLOCK THE PASSENGER'S SIDE DOOR. THE CONTACT CONTACTED KERRY TOYOTA SERVICE FLORENCE (6050 HOPEFUL CHURCH RD, FLORENCE, KY 41042; (859) 371-1518) AND THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE PASSENGER'S SIDE LOCK ACTUATOR. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

• 09/30/2020· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  MY CHILDREN AND I ALMOST DIED TWICE! 4 RUNNER ALMOST CAUSED SERIOUS INJURY OR DEATH. 9/24/20, 6:15 PMISH, VEHICLE IN MOTION FOR APPROXIMATELY OVER AN HOUR, 70MPH CRUISE CONTROL SET, BEGINNING TO CLIMB UP A LARGE MOUNTAIN WESTBOUND INTERSTATE 8. ENGINE HESITATES/STALLS BRIEFLY, STEERING BECAME DIFFICULT, CAR SHUDDERED, WAS DIFFICULT TO MAINTAIN CONTROL OF VEHICLE, ONLY LASTED SECONDS. AT A SLOWER SPEED ENGINE BACK UP AND ALL WAS FINE, ASSUMED IT WAS NOT A MAJOR ISSUE. CONTINUED DRIVING THE VEHICLE FOR THE NEXT TWO DAYS AT SAME HIGHER SPEEDS AND FOR LONG PERIODS OF TIME. 9/26/20, AROUND 6:30 PM, VEHICLE IN MOTION FOR OVER AN HOUR, ABOUT 70MPH FLOW OF TRAFFIC, NOT IN CRUISE CONTROL, FLAT ROAD, EASTBOUND INTERSTATE 8, LEFT LANE OF 4 LANES OF TRAFFIC. ENGINE STALLS/HESITATES FOR ABOUT 10 LONG SECONDS, LOSS OF POWER STEERING, ALMOST RAN INTO BARRICADE ON LEFT, ALMOST RAN INTO CAR ON RIGHT, LUCKILY NO ONE BEHIND US. SAW BLACKISH SMOKE OUT REARVIEW MIRROR. LOUD SOUNDS, SHAKING AND GRINDING. AFTER ABOUT 10 SECONDS AND CRYING/SCREAMING KIDS, ENGINE NO LONGER STALLED AND WAS ABLE TO CONTROL VEHICLE TO TURN ON HAZARDS. WE ARE LUCKY TO BE ALIVE! SAFETY EXITED, CONTACTED TOYOTA SERVICE TO INFORM THEM. VEHICLE TOWED 161 MILES TO DEALERSHIP, THEY SEE NOTHING WRONG WITH THE VEHICLE AND WERE READY TO RELEASE IT TO US. BACK STORY, MOST ALL SERVICE PERFORMED BY TOYOTA DEALERSHIP AND DID WHAT WAS SUGGESTED. 8/31/20 TOYOTA POWAY INSTALLED FUEL PUMP SAFETY RECALL (PRIOR TO THIS I HAD NO ISSUE, THIS WAS PREVENTATIVE) A WEEK LATER ENGINE LIGHT ON, ALEXANDER TOYOTA, FINDS MY SAFETY RECALLED PART WAS INCORRECTLY SECURED/INSTALLED. THEY FIXED IT AND RETURNED THE CAR. SINCE THE FUEL PUMP SAFETY RECALL PART WAS IMPROPERLY INSTALLED WE ARE NOW EXPERIENCING ENGINE HESITATION/STALLS, OUR VEHICLE IS UNSAFE CAN CAUSE SERIOUS INJURY OF DEATH.

• 09/29/2016· SUSPENSION

  THERE IS A CLUNKING SOUND COMING FROM THE FRONT OF THE VEHICLE, SOUNDS LIKE SUSPENSION... I MENTIONED IT TO THE TECH AT THE 5000 MILE CHECK, AND THE 15000 MILE CHECK. THEY COULD NOT FIND THE CAUSE. IT IS ONLY PRESENT WHEN THE TEMPS ARE BELOW ABOUT 40 F OR SO. IT IS HEARD WHEN THE VEHICLE GOES OVER SMALL BUMPS AT A LOW SPEED. EVEN MORE PRONOUNCED ON A GRAVEL ROAD.

• 09/28/2021· FUEL/PROPULSION SYSTEM

  Toyota 4 runner had a recall for the fuel pump. I have been having starting issues with it ever since. The power is good and the starter tries to turn the vehicle over. But the vehicle won't start. I have taken it to multiple locations for service through out the chicago land area. Also once the vehicle finally does start. The R.P.M.s will suddenly increase and decrease to the point that the vehicle turns off while in drive. I can provide print outs when the vehicle gets fixed, if ever. I purchased the vehicle as CPO.

• 09/20/2025· FUEL/PROPULSION SYSTEM

  Drove the car on empty tank and I had issues the following day after I refilled $60 gas.Car stalling/ hard to turn on, doesn’t stay on.

• 09/19/2015· STRUCTURE

  PURCHASED NEW A 2015 TOYOTA 4RUNNER TRAIL PREMIUM. SINCE NEW IT HAS A HORRIBLE HOOD SHAKING / VIBRATION. HAVE TAKEN BACK TO THE DEALERSHIP AND THEY SAY THE HOOD METAL IS TOO THIN AND THAT IT IS THIS WAY TO SAVE WEIGHT AND FOLD IN AN ACCIDENT. IT SHAKES AND VIBRATED UP AND DOWN SO MUCH I CAN ONLY IMAGINE THE PAINT WILL START CRACKING AND OR HAVE THE HOOD VIBRATE OFF. I'VE OWNED MANY VEHICLES, AND NEVER HAD A HOOD SHAKE LIKE THIS. NEVER THE LESS TO HAVE A DEALERSHIP SAY IT IS MANUFACTURER DEFECT BUT NOTHING CAN BE DONE ABOUT IT. PRETTY UPSET I PAID $41,000 FOR A VEHICLE THAT IS NOT CORRECT RIGHT OFF THE FACTOR LINE. WAITING FOR HOOD TO FLY UP AND CAUSE ME TO NOT SEE ROAD AND HAVE ACCIDENT OR WORSE.

• 09/15/2020· SUSPENSION

  I HAVE HAD 3 SETS OF TIRES ON MY 4RUNNER AND EACH SET HAS WORN DOWN PREMATURLY DESPITE PURCHASING GOOD QUALITY TIRES WITH A 60K MILE WARRANTY. I HAVE THE TIRES ROTATED, BALANCED AND ALIGNED AT THE REQUIRED SERVICE INTERVALS AND AS NEEDED. THE VEHICLE DOES NOT STAY ALIGNED VERY LONG. I EVEN WENT TO MULTIPLE TIRE SHOPS TO GET DIFFERENT OPINIONS. I'VE BEEN TOLD BY MULTIPLE TIRE SHOPS THAT THE 4RUNNERS ARE DIFFICULT TO ADJUST AND DO NOT HOLD AN ALIGNMENT. EACH SET OF 60K WARRANTY TIRES ONLY LASTED 30K MILES AND I WAS NOT ABLE TO GET ANY REPLACEMENT TIRES. THE ALIGNMENT PROBLEM CAUSES PREMATURE TIRE WEAR, SHAKING IN THE STEERING WHEEL AND AN OVERALL ROUGH RIDE. WHEN I DRIVE OVER 6OK MILES PER HOUR THE SHAKE AND ROUGH RIDE IS VERY UNCOMFORTABLE AND DISAPPOINTING IN SUCH AN EXPENSIVE VEHICLE.

• 09/15/2020· ELECTRICAL SYSTEM

  WHEN THE VEHICLE IS PUT IN REVERSE THE COMPUTER SCREEN REAR VIEW CAMERA IMAGE BECOMES BLURY, THE IMAGE SHAKES RAPIDLY AND STATIC WITH NEON LINES WOULD APPEAR DISTORTING THE CAMERA FOOTAGE. IT MADE THE REAR CAMERA SCREEN VIEW UNUSABLE AND UNRELIABLE. THIS HAPPENED OFF AND ON FOR OVER 2 YEARS AND DURING EACH SERVICE I WOULD ASK TOYOTA OF SAN LUIS OBISPO, CA TO DIAGNOSE AND FIX THE PROBLEM. THEY WOULD TELL ME THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AND THAT THEY UPDATED THE COMPUTER CHIP AND IT "SHOULD BE GOOD". THIS DID NOT RESOLVE THE PROBLEM. I WAS ABLE TO VIDEO TAPE THE PROBLEM AND SHOWED THE VIDEO TO THE SERVICE MANAGER. HE HAD ME SEND HIM MY VIDEO AND SAID HE NEEDED TO TALK TO CORPORATE. AFTER 2 MONTHS AND MULTIPLE PHONE CALLS TO HIM HE SAID THEY HAD SEEN THIS PROBLEM IN OTHER VEHICLES AT OTHER DEALERSHIPS AND CORPORATE APPROVED HIM TO REPLACE THE COMPUTER FREE OF CHARGE SINCE MY CONCERNS HAD BEEN DOCUMENTED AT MANY SERVICE INTERVALS WHILE THE VEHICLE WAS STILL UNDER WARRANTY. I AM VERY DISAPPOINTED IN HOW LONG IT TOOK TOYOTA OF SAN LUIS OBISPO, CA TO ACKNOWLEDGE THE PROBLEM AND AGREE TO DO THE REPAIR. I HAD TO GET VERY ASSERTIVE AND PERSISTENT IN ORDER TO GET THEM TO LISTEN TO MY CONCERNS AND FIX THE PROBLEM. I WANTED TO DOCUMENT THIS PROBLEM IN CASE ANYONE ELSE MAY HAVE THE SAME ISSUES.

• 09/14/2020· SUSPENSION

  THIS IS A TOYOTA LIMITED MODEL THAT HAS A PROPRIETARY XREAS SUSPENSION. THIS CAR HAS BEEN REGULARLY SERVICED AT THE INTERVALS RECOMMENDED BY TOYOTA AT THEIR DEALERSHIP. AT APPROXIMATELY 55,000 MILES THE SERVICE TECH FOUND THAT ALL FOUR STRUTS WERE LEAKING AND REQUIRED $4,500 TO REPAIR AND REPLACE. A VISIT TO A SECOND DEALERSHIP CONFIRMED THE DIAGNOSTIC OUTCOME PROVIDED BY THE FIRST DEALER. I CONTACTED TOYOTA WHO STATED THE WARRANTY HAD LAPSED AND EXPRESSED NO DESIRE TO INVESTIGATE WHY AT 55,000 THE SUSPENSION SYSTEM SEALS AT ALL FOUR WHEELS WOULD FAIL. CONVERSATIONS WITH OTHER OWNERS OF THE SAME MAKE AND MODEL OUTLINED SIMILAR EXPERIENCES. THE SUSPENSION BECAME A SERIOUS SAFETY ISSUE BECAUSE IT BECAME SO SOFT CERTAIN EMERGENCY MANEUVERS WOULD LIKELY RESULT IN LOSS OF CONTROL. WHEN I HAD THE SYSTEM REPLACED I DIRECTED THAT ALL THE REMOVED PARTS BE RETURNED TO ME AND I HAVE THEM SAVED FOR POSSIBLE INSPECTION. I ALSO HAVE PHOTOS OF THE STRUTS TAKEN DURING THE ORIGINAL INSPECTION. I BELIEVE THIS OCCURRED BECAUSE THE SUSPENSION WAS POORLY DESIGNED AND DEFECTIVE. TOYOTA SEEMED TO POSSIBLY ADDRESS THIS IN TECHNICAL SERVICE BULLETIN #T-SB-0145-11. I BELIEVE TOYOTA SHOULD BE HELD RESPONSIBLE FOR POOR DESIGN AND PROVIDE FREE REPAIR AND REPLACEMENT TO ITS PRODUCT OWNERS.

• 09/14/2020· SEATS

  THE FRONT DRIVER SEAT PLASTIC SKIRTING CLIPS BROKE CAUSING THE SEAT SKIRTING TO TWIST UPWARD AGAINST THE DRIVERS LEG. SEEMS LIKE A DESIGN FLAW WHERE THE POWER SEAT WILL MOVE MORE THAN THE PLASTIC CLIPS CAN HANDLE RESULTING IN WEAR THEN BROKEN CLIPS. TOYOTA OF SAN LUIS OBISPO, CA REPLACED THE SKIRTING WHILE THE VEHICLE WHILE WAS UNDER WARRANTY. ONE MONTH LATER THE CLIPS BROKE AGAIN. TOYOTA OF SAN LUIS OBISPO, CA TOLD ME THERE WAS NO FIX FOR THIS AND IT WOULD JUST CONTINUE TO HAPPEN AND A SECOND REPLACEMENT WOULD NOT BE APPROVED.

• 09/13/2015· ELECTRICAL SYSTEM

  RODENT CHEWED THROUGH INJECTOR 3 WIRE. 4 DAYS LATER, AFTER I PAID FOR THE FIRST REPAIR...SEVERAL OTHER WIRES WERE CHEWED THROUGH. THE PREVIOUS CONNECTOR REPAIRED WITH "RODENT DETERRENT TAPE" WAS NOT DAMAGED.

• 09/01/2017· AIR BAGS

  TAKATA RECALL: CONFLICTING INFORMATION FOR DETERMINING IF VEHICLE IS SUBJECT TO RECALL. CALLED AUTO AIRBAG SETTLEMENT CENTER AND THEY SAID AFOREMENTIONED VEHICLE WAS SUBJECT TO RECALL AND DEALERS MAY NOT YET BE AWARE OR HAVE INFO TO CALL IN VEHICLE. CALLED DEALER AND SERVICE REP. INDICATED THEY HAD NOT NOTICE MY VEHICLE WAS SUBJECT TO RECALL AND THEY COULD DO NOTHING. THIS WEBSITE DID NOT RECOGNIZE MY VIN NUMBER WHEN PUT IN AT THE START, CALLING MY VIN ENTRY AS INVALID. WITHIN THIS CLAIM FORM IT RECOGNIZED MY VIN NUMBER AS VALID!? I AM UNABLE TO DETERMINE IF VEHICLE IS SUBJECT TO RECALL AND NO NOTICE HAS BEEN SENT TO DEALER. MEANWHILE MY FAMILY MAY BE SUBJECT TO SERIOUS INJURY OR WORSE BECAUSE I AM UNABLE TO DETERMINE IF IT WILL BE RECALLED, AND WHEN. THE WHOLE PROCESS OVERLOOKS THE FACT THAT WE DO NOT HAVE TOTAL CONTROL OVER THE ACTIONS OF OTHER DRIVERS, AND MAY BECOME INVOLVED IN AN ACCIDENT. THE RECALL PROCESS AGAIN REPRESENT THE CONCERN FOR THE COMPANIES INVOLVED AND NOT FOR THE SAFETY OF THE INDIVIDUALS.

• 08/27/2018· UNKNOWN OR OTHER

  THE DRIVER DOOR ACTUATOR STOPPED WORKING. $700 TO FIX. APPARENTLY THEY ALL WILL GO AT SOME TIME. COST WILL BE $2800.00! APPARENTLY THIS IS AN EXTREMELY COMMON PROBLEM THAT TOYOTA IS AWARE OF. PLEASE FORCE A RECALL!

• 08/19/2017· UNKNOWN OR OTHER

  THE LOCK ON DRIVER SIDE WORKED ERRATICALLY, PUT IN SHOP COST OVER $600. WEEKS LATER PASSENGER SIDE WOULD NOT OPEN WITH REMOTE KEY. INSTALLED MYSELF $300, THIS SHOULD NOT HAPPEN ON A CAR WITH 40,000 MILES. THE CONCERN IS IN AN EMERGENCY I WOULD HAVE A DIFFICUT TIME REMOVING A PERSON FROM THE VEHICLE . THE PART IN BOTH CASES WAS THE DOOR ACTUATOR.

• 08/08/2016· AIR BAGS,SEAT BELTSCrash

  TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO LUNGE FORWARD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED FACE, NECK, SHOULDER, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR

• 08/05/2017· AIR BAGS

  RECEIVED A RECALL ON AIRBAGS

• 07/19/2018· ELECTRICAL SYSTEM

  DOOR ACTUATOR LOCKING OUT DRIVER, TO WHERE KEY DOESN'T EVEN WORK. EITHER THE DOOR WILL NOT LOCK, OR UNLOCK. THE FOB IS FINE AND SENDS THE SIGNAL AS YOU CAN HERE THE ACTUATOR TRYING TO MOVE. AND WHEN IT DOESN'T UNLOCK, YOU CAN'T EVEN UNLOCK THE DOOR WITH THE KEY. I WOULD THINK THIS WOULD BE A SAFETY ISSUE. I'VE READ A NUMBER OF COMPLAINTS ON A VARIETY OF SITES SUCH AS BELOW, THAT IT IS A KNOWN ISSUE? IF IT'S A KNOWN ISSUE, WHY ISN'T THERE SOME KIND OF SAFETY RECALL? SUPPOSE ALL OF THE ACTUATORS DIDN'T WORK AND THERE WAS A KID IN THE CAR. THIS WOULD BE THE THIRD OF 4 BAD ACTUATORS, SO THAT IS A POSSIBILITY. HTTPS://WWW.CARCOMPLAINTS.COM/TOYOTA/4RUNNER/2014/ELECTRICAL/AUTO_DOOR_LOCKS_NOT_WORKING.SHTML

• 07/18/2022· UNKNOWN OR OTHER

  Three of the four locks do not work on a consistent basis. The fourth lock works on occasion. Neither the key fob or the actual key will open the doors on the vehicle. The front driver door lock was replaced while under warranty, but broke again in under a month. The front passenger door lock was replaced at an out of pocket cost, but it also in a stopped working in a matter of weeks. There are times when the only access to the vehicle is through the trunk. The safety for all passengers is at risk because you cannot enter the vehicle in case of emergency or even on a daily basis. Also, the locks may not work when you are inside the vehicle and need to exit. This is an extreme safety issue in case of emergency. The locks have been replaced twice and the dealer acknowledged there is an issue with this year and model. The locks were inspected by the Toyota dealership when they had to be replaced. It is a well known defect which is commented on countless vehicle websites. There were no warning messages, the locks just stopped working. The date listed below is an approximation. I am aware of the year.

• 07/10/2015· VISIBILITY

  TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE SUN ROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT A ROCK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 09/10/15*LJ UPDATED 11/09/2017*CN

• 07/08/2020· FUEL/PROPULSION SYSTEM

  I CONTACTED NHTSA BUT HAVEN'T HEARD BACK. IT'S BEEN OVER 2 MONTHS NOW AND NOTHING FROM TOYOTA ABOUT THE RECALL.

• 06/29/2017· SERVICE BRAKES

  BRAKES ARE NOT ADEQUATE FOR MODEL. ROTORS WARP AROUND 15K AND KEEP WARPING WHEN REPLACED OR RESURFACED. BRAKING IS NOT SOLID, IS SLOW, AND STEERING WHEEL SHAKE RESULTS WHEN WARPING OCCURS. BRAKES DO NOT ADEQUATELY GRAB. BRAKES ALSO ARE SLOW TO REACT WITH ABS ON CORNERS, MAKE SOUNDS AND BRAKES ARE SUBSTANDARD FOR MODEL. ALL OF THIS HAS HAPPENED UNDER AT 15K AND 23K IN MY CAR. DEALER SAID IT''S A KNOWN ISSUE AND TELLS PEOPLE TO DOWNSHIFT (IN AN AUTOMATIC!) INSTEAD OF BRAKE. MANY COMPLAINTS IN INTERNET FORMULA REGARDING THE SAME. PEOPLE COULD GET SERIOUSLY HURT WITH THESE ISSUES. NEEDS TO BE RECALLED FOR BRAKES AND A STRONGER BRAKING SYSTEM ISSUED.

• 06/27/2018· STRUCTURE

  I WAS LOADING ITEMS INTO THE REAR CARGO AREA OF MY 2015 4RUNNER WHICH WAS PARKED IN A PARKING LOT WHEN THE STRUTS SUPPORTING THE REAR HATCH DOOR SUDDENLY FAILED CAUSING THE HEAVY DOOR TO COME CRASHING DOWN ON MY HEAD AND NECK, KNOCKING ME TO THE GROUND WITH THANKFULLY MINOR INJURY TO MY HEAD AND NECK.

• 06/18/2018· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  I HAVE A 2015 4RUNNER (VIN: [XXX]) I PURCHASED BRAND NEW. IT CURRENTLY HAS LESS THAN 50K MILES ON IT. A FEW WEEKS AGO IT STARTED PERIODICALLY GOING INTO ?LIMP? MODE WHILE DRIVING AT HIGHWAY SPEEDS. MY TWO TODDLERS WERE IN THE VEHICLE THE FIRST TIME THIS HAPPENED; I ALMOST LOST CONTROL SINCE THE ?TRACTIONAL CONTROL? DISABLED CONCURRENTLY. I TOOK THE VEHICLE TO MULTIPLE MECHANICS WHO CONFIRMED THE DIAGNOSTIC CODE P2445 (SECONDARY AIR INJECTION PUMP). I WAS SHOCKED TO HEAR THIS BECAUSE THE VEHICLE IS RELATIVELY NEW AND EXCEPTIONALLY WELL MAINTAINED. I LOOKED ONLINE AND THE FAILURE OF THIS COMPONENT APPEARS TO BE A SYSTEMIC ISSUE WITH TOYOTA 4RUNNERS AND TACOMAS. THE FACT THAT THIS COMPONENT FAILED AFTER A SHORT DURATION IN SUCH A SUDDEN AND VIOLENT WAY IS VERY DANGEROUS. I SUBMITTED A FORMAL COMPLAINT TO TOYOTA AND THEY DENIED KNOWLEDGE OF THIS ISSUES DESPITE HUNDREDS OF FOLKS REPORTING IDENTICAL PROBLEMS ON THEIR 4RUNNERS & TACOMAS. FOR A NOMINAL FEE PER VEHICLE TOYOTA COULD FIX THIS ISSUE, WHICH ALSO HAS ENVIRONMENTAL IMPLICATIONS, BUT INSTEAD THEY ARE BEING DISINGENUOUS AND DENYING THIS MAJOR SYSTEMIC SAFETY HAZARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 06/16/2015· STRUCTURE

  AT ALMOST ALL SPEEDS AN ESPECIALLY AT HIGHWAY SPEEDS MY HOOD BOUNCES UP AND DOWN / FLEXES EXCESSIVELY LIKE ITS GOING TO RIP OFF THE CAR. I HAVE HAD 12 CARS IN MY LIFE AND I HAVE NEVER SEEN THIS BEFORE. THE HOOD IS NOT PROPERLY SUPPORTED IN THE MIDDLE. THE HOOD BOUNCING UP AND DOWN CONSTANTLY I AM WAITING FOR SOMETHING TO BREAK DUE TO EXCESSIVE VIBRATION AND THE HOOD TO FLY OFF.

• 06/15/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE FUEL PUMP ASSEMBLY WAS REPAIRED ON JULY 9TH. *TR

• 06/15/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA ARAPAHOE (10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB

• 06/14/2016· SEATS

  REAR SEAT COVER HAS REPEATEDLY COME LOOSE. HAS BEEN RETURNED TO THE DEALER FOUR TIMES FOR REPAIR BUT THEY HAVE BEEN UNABLE TO FIX / RESOLVE THIS ISSUE. SEAT COVER IS MADE OF THE "SOFT TEX" SIMULATED LEATHER AND HELD IN PLACE WITH J HOOKS. LAST SERVICE WAS ON 6/13/16 INVOICE TOCS486186 - FRANK TOYOTA, NATIONAL CITY, CA

• 06/12/2025· SUSPENSION

  Front Coil Spring Cracking (TRD Pro Models) I observed cracking of the front coil spring, a design defect in the spring's termination and how it sits on the top hat and bottom perch. This can lead to a sudden loss of control and a crash. Furthermore, pieces of the broken spring coil can fly out underneath the vehicle and cause serious injury to person and/or damage property, when vehicle is driven at highway speeds.