Safety ratings
2015 Tesla Model S 70D 5 HB AWD
- Lane departure warningOptional
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (9)
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 24V051000 · 30/01/2024Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
- STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 18V204000 · 29/03/2018
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Fix: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.
- BACK OVER PREVENTION:SOFTWARECampaign 21V035000 · 29/01/2021
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Risk: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
Fix: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
- SEAT BELTS:FRONT:WARNING LIGHT/DEVICESCampaign 24V376000 · 28/05/2024Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
- SEAT BELTS:FRONTCampaign 15V780000 · 23/11/2015
Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.
Risk: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.
Fix: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.
- LATCHES/LOCKS/LINKAGES:HOOD:LATCHCampaign 21V00B000 · 21/12/2021
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
Fix: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
- PARKING BRAKECampaign 17V260000 · 19/04/2017
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Risk: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.
Fix: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.
- ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARECampaign 23V838000 · 12/12/2023Over-the-air fix
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V002000 · 07/01/2019
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Tesla will notify owners, and Tesla Service Centers will replace the passenger frontal air bag modules, free of charge. The recall began May 29, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-20-001.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM217
- UNKNOWN OR OTHER159
- SUSPENSION99
- STEERING40
- EXTERIOR LIGHTING35
- VEHICLE SPEED CONTROL27
- VISIBILITY/WIPER26
- POWER TRAIN23
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
MY MEDIA CONTROL UNIT (MCU) IS CONSTANTLY CRASHING OR FAILING TO BOOT RESULTING IN ME NOT BEING ABLE TO CONTROL THE HVAC, ADJUST ANY OPTIONS INCLUDING TURNING ON/OFF LIGHTS OR SAFETY CONTROLS, AND FAILURE OF THE BACK UP CAMERA. THIS WILL HAPPEN EITHER ON BOOT UP OF THE CAR OR WHILE DRIVING. THIS HAS BEEN ONGOING SINCE AT LEAST MARCH 2018 WITH TESLA CONSTANTLY SAYING IT'S A SOFTWARE/FIRMWARE ISSUE AND THAT I NEED TO UPDATE WITH THE UPDATE NEVER SOLVING THE PROBLEM. AS LATE AS FEBRUARY 2020 TESLA DID A TOTAL "FACTORY RESET. WHICH WILL ERASE THE ENTIRE MCU AND ALL IT'S CONTENTS." THIS DID NOT DO ANYTHING TO SOLVE ANY OF THE PROBLEMS BUT IT DID ALLOW THEM TO INSTALL UPDATES THAT SEVERELY LIMITED MY CHARGING SPEEDS CITING CONCERNS ABOUT THE BATTERY, BUT DID CONTINUED ON TO SAY THAT NOTHING IS WRONG WITH MY BATTERY. IF THERE'S NOTHING WRONG THEN WHY DID THEY NEED TO LIMIT THE CHARGING SPEEDS 50%? AS FAR AS THE MCU THIS PROBLEMS HAS HAPPENED IN ALL SITUATIONS WHETHER DRIVING ON THE HIGHWAY, CITY STREETS, AT A STOP LIGHT OR ANY WHERE. TODAY, 12/30 TESLA TOLD ME THAT MY EMMC HAS FAILED AND THAT IS WHY MY MCU WAS GLITCHING BUT SINCE I'M PAST 100K MILES THEY WILL NOT COVER IT UNDER THEIR EXTEND WARRANTY EXPLICITLY COVERING THIS FAILURE. THEY ALSO CLAIM THIS GLITCH TODAY AT 114K MILES IS NOT RELATED TO ANY OTHER GLITCHING I'VE MADE CLAIMS ABOUT IN THE PAST BEFORE I HIT 100K MILES SO THEY WON'T COVER UNDER THAT EITHER BUT THEY CITE PROPRIETARY INFORMATION AND CONFIDENTIALITY WHEN I ASK FOR THE REPORTS/LOGS OF THESE FAILURES AND THE DIAGNOSTICS. TESLA THEN STATED EVEN IF THEY WANTED TO COVER IT I DON'T HAVE THE MOST UP TODATE FIRMWARE SO I'VE VOIDED MY WARRANTY AND THEY WONT COVER IT. THIS IS AFTER TESLA OFFERED TO BACKDATE MY FIRMWARE TO AN EARLIER VERSION IN AN ATTEMPT TO SOLVE MY ISSUES. SO THEY WILL BACKDATE IT BUT THEN THAT WILL VOID MY WARRANTY?
- 12/30/2017· SUSPENSION
HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/46307367/PHOTOS THE SUSPENSION ON THE FRONT LH SIDE HAS BROKEN. THE WHEEL IS JAMMED UP AND BACK IN THE WHEEL ARCH. THE TREAD ON THE TIRE HAS BEEN BADLY WORN AWAY WHICH MEANS THAT THE WHEEL HAS ROTATED MANY TIMES WHILST THE TIRE WAS RUBBING AGAINST THE BODYWORK. THIS CAN ONLY HAVE HAPPENED IF THE SUSPENSION BROKE BEFORE ANY COLLISION OCCURRED. THE HEADLIGHT ON THAT SIDE IS NOT EVEN BROKEN. IT LOOKS AS THOUGH ALL THE DAMAGE TO THE VEHICLE IS SELF-INFLICTED DUE TO SUSPENSION FAILURE. PLEASE NOTE THAT THIS IS A REAR WHEEL DRIVE ONLY MODEL SO THAT IT WAS NOT THE POWER OF THE DRIVE MOTOR THAT WORE THE TREAD AWAY. THE CAR MUST HAVE DRIVEN FOR SEVERAL MILES WITH THE TIRE RUBBING BEFORE THE SUSPENSION FAILED COMPLETELY. THE EVIDENCE POINTING TO A DESIGN/MANUFACTURING FAILURE IN THESE TESLAS IS OVERWHELMING. IF NO ACTION IS TAKEN IT IS A CERTAINTY THAT MORE DEATHS AND INJURIES WILL OCCUR DUE TO SUSPENSION FAILURES. PLEASE TAKE ACTION URGENTLY. THANK YOU. CONCERNED CITIZEN ETC. DATE OF INCIDENT IS AN APPROXIMATION.
- 12/29/2023· STEERING
The contact owns a 2015 Tesla Model S. The contact stated that while driving at an undisclosed speed, the limited steering warning light illuminated, and the power steering was inoperable. The contact was able to take the next exit to find a safe location on the side of the roadway. The contact reset the computer and the power steering became operable. The vehicle was taken to the dealer and the vehicle was being inspected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
- 12/28/2020· ELECTRICAL SYSTEM
SAFETY CONCERN REGARDING A RECENT BATTERY EXPLOSION IN A SIMILAR CAR 2015 MODEL S 85 D WHILE DRIVING IN TEXAS. POSTING LINKS TO THE NEWS AS IT HAPPENED ON DEC 28TH 2020 .HTTPS://WWW.WASHINGTONPOST.COM/TECHNOLOGY/2020/12/28/TESLA-BATTERY-FIRE/ HTTPS://WWW.DAILYMAIL.CO.UK/NEWS/ARTICLE-9093283/TESLA-OWNER-41-SAYS-2015-MODEL-S-SUDDENLY-ERUPTED-LIKE-FLAMETHROWER-TEXAS.HTML
- 12/27/2020· UNKNOWN OR OTHER,VISIBILITY/WIPER
TESLA UPGRADED THE INFOTAINMENT SYSTEM ON MY CAR AND AS A RESULT THE SCREEN'S VIEW OF THE BACKUP CAMERA IS NOW EXTREMELY DARK WHEN USED AT NIGHT. MY WIFE NARROWLY AVOIDED HITTING A TREE THE FIRST NIGHT. THE UPGRADED SYSTEM'S BACKUP CAMERA IS ALMOST USELESS NOW AND A REAL SAFETY HAZARD AS ONE CAN NO-LONGER SEE THE ROAD OR ANY OBSTACLES WHEN REVERSING AT NIGHT. PREVIOUSLY, IT WAS A VERY WELL PERFORMING SYSTEM. TESLA HAS NOT FIRM TIMELINE TO RECTIFY THIS ISSUE.
- 12/27/2017· UNKNOWN OR OTHER
DOOR HANDLE BECAME INOPERATIVE WHILE CAR WAS STATIONARY, MAKING IT IMPOSSIBLE TO ENTER CAR VIA DRIVER'S SIDE DOOR. HANDLE IS NORMALLY FLUSH WITH BODY. WHEN CAR DETECTS FOB PRESENCE, OR FOB BUTTON IS PRESSED, DOOR HANDLE IS SUPPOSED TO EXTEND TO PERMIT OPENING OF DOOR. CONTACTED SERVICE AND WAS REPAIRED UNDER WARRANTY. BROKEN PART IDENTIFIED AS PADDLE (PIVOT) GEAR, PN 1042845-00-A. THIS MALFUNCTION IS VERY COMMON IN THE MODEL S. THE HANDLE MECHANISM SHOULD BE REDESIGNED AND REPLACED VIA RECALL.
- 12/25/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE
MY GUESS IS THE MCU OR THE COMPUTER CHIP OF THE CAR STOPPED WORKING. I READ THERE IS AN INVESTIGATION ON TESLA FOR THIS ISSUE WITH MODEL S. EVERY LAST FEW SOFTWARE UPDATES THE CAR HAS BEEN GETTING WORSE AND NOW THE ELECTRICAL STOPPED WORKING COMPLETELY. I CAN USE MY BLINKERS EVEN! THE CAR DRIVES AND CHARGES, BUT THAT IS ABOUT IT. 40K MILES TOTAL AND BUILD 2015.
- 12/24/2020· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
2015 MODEL S P85D WITH FAILED MCU (MEDIA CONTROL UNIT) SINCE BEGINNING OF JULY. TESLA STILL DOES NOT HAVE A PART TO REPAIR MY CAR. A TEMPORARY FIX IN AUGUST ONLY LASTED AROUND 4 WEEKS AND COMPLETELY FAILED AGAIN. WHEN MCU FAILS, ALL SAFETY FEATURES ARE NOT AVAILABLE. NO BACKUP CAMERA. NO TURN SIGNAL. NO CONTROL ON HEADLIGHT SO IF IT RAINS DURING THE DAY I CAN'T MAUALLY TURN HEADLIGHT ON EITHER. BASICALLY JUST A CAR THAT MOVES AND STOPS WITHOUT ANY OTHER FUNCTION. TESLA IS NOT TAKING THE PROBLEM SERIOUSLY AND WAITING NEARLY 1/2 A YEAR AND STILL NO PARTS AVAILABLE IS UNACCEPTABLE. TESLA OBVIOUSLY HAVE PARTS AVAILABLE TO MAKE NEW CARS AND ARE IGNORING CUSTOMER WHO ACTUALLY HELPED A NEW CAR COMPANY TO THRIVE. PLEASE FORCE TESLA TO TAKE THIS MATTER SERIOUSLY AND
- 12/23/2019· SUSPENSION
HERE IS A TESLA MODEL S IN THE SALVAGE YARD. THE BACK WHEEL HAS WHOMPED ABOUT AND KNACKERED THE WHEEL WELL AND THE DOOR. THIS IS CLEARLY A SELF INFLICTED INJURY. THE EXTRUDED ALUMINUM TORQUE LINK HAS STRETCHED UNTIL IT SNAPPED ALLOWING THE WHEEL TO WHOMP ABOUT AND SMASH THE BEGEEZUS OUT OF THE DOOR. THIS IS DOUBLEPLUS UNGOOD. PLEASE INVESTIGATE. THANK YOU. KEEF
- 12/21/2021· AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCECrash
No early alert before slamming on the brakes, only tapping a rear bumper on a 1999 Toyota Tundra. No damage to the Toyota but to my surprise, the insurance company said the Tesla's totaled. The airbags for the driver were deployed only, with no other passengers in the car. Quite a loud noise. I have an EDR report, not sure how to interpret it. Did not hear any warning lamps. Fortunately, both the other driver and I suffered no injuries. I would like to find out exactly what happened.
- 12/21/2020· SUSPENSION,WHEELS
I NOTED A CLUNKING NOISE ON THE DRIVER SIDE WHEEL AREA WHILE DRIVING. I ASK FOR HELP FROM SERVICE, BUT EVERYTHING IS AUTOMATED AND THEY MADE AN APPOINTMENT FOR A MONTH LATER. A FEW WEEKS AFTER REPORTING THE NOISE, I WAS BREAKING WHEN MY DRIVER SIDE FRONT WHEEL SEEM TO GIVE WAY AND THE CAR STARTED TO SKID. THE AFFECTED WHEELS SEEM TO BE SCRAPING THE WHEEL WELL. NOT MUCH HELP FROM THE SERVICE APP AND SUGGESTED I GET IT TOWED 200 MILES AWAY AT $1100 SO THEY COULD EVALUATE. MY LOCAL TIRE GUY SAW THE BROKEN LEFT LOWER CONTROL ARM AND SAID THIS WAS ALL OVER THE INTERNET AND CLASS ACTION SUIT HAD JUST BEEN FILED. TELSA HAS BEEN UNRESPONSIVE AND INACCESSIBLE DUE TO THEIR AUTOMATED SYSTEM. SO FAR BILL TO FIX IS OVER $4,000.
- 12/20/2023· SUSPENSION,WHEELS
In 2016, approximately 18 months after purchasing my Tesla Model S, I was driving to work and brushed a curb on a tight city street. Upon arriving at my office parking garage, as I was parking and turning the steering wheel sharply to park in a space, my front right wheel fell off and the axle completely sheared off. Tesla blamed the incident on my curbing the wheel, which only caused light damage. However, more and more reports have come out recently (including this article: [XXX] ) which suggests that Tesla has known defects they are denying and blaming on customers. Not only did this cost me money out of pocket (more than just my deductible), but my insurer had to pay the full amount. Tesla admitted no fault and made me & insurance pay the full amount. I have multiple photos, but the Upload feature on this site is NOT working so I am unable to upload them but can provide them later as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 12/15/2015· VEHICLE SPEED CONTROLCrash
ON THE AFTERNOON OF NOVEMBER 25, 2015, I WAS DRIVING INTO A STRIP MALL PARKING LOT. I WAS GOING TO PULL INTO ONE OF THOSE SPACES WHERE YOU CAN PARK PERPENDICULAR TO A SIDEWALK CURB AND THE SIDEWALK LEADS UP TO THE STORE FRONTS. WHEN APPROACHING THE PARKING SPACE, THE CAR WAS ALREADY IN REGENERATIVE BRAKING MODE, AND ACCORDING TO TESLA'S LOGS, THE CAR SLOWED DOWN TO 3.5 MPH. SINCE THE CAR HAD ENOUGH MOMENTUM TO ROLL INTO THE SPACE ON ITS OWN, MY FOOT WAS NOT ON THE ACCELERATOR OR THE BRAKE PEDAL. MY FOOT WAS UP RESTING ON ITS HEEL, READY TO TAP THE BRAKE WHEN IT GOT CLOSE ENOUGH TO THE CURB. WHILE THE CAR WAS COASTING INTO THE SPACE THE MOTOR WAS VERY QUIET. ALL OF A SUDDEN, I HEARD A 'WHIRRING' SOUND FROM THE MOTOR. I DON'T KNOW HOW BETTER TO DESCRIBE IT, THAN TO SAY IT WAS ALMOST LIKE THE MOTOR WENT FROM A STATE OF SLUMBER TO A FULL STATE OF AWARENESS. I BELIEVE THE MOTOR WAS 'WHIRRING' LOUDLY FOR ABOUT A SECOND BEFORE THE CAR TOOK OFF AT SUCH A FAST PACE AND WOUND UP HITTING A BRICK WALL. IT HAPPENED SO QUICKLY, I DIDN'T HAVE ANY TIME TO REACT. AFTER THE IMPACT, I DIDN'T EVEN KNOW THE AIRBAGS DEPLOYED UNTIL I OPENED MY EYES AND SAW THE DEFLATED AIRBAGS IN THE CAR. IT LOOKED LIKE THE CAR JUMPED THE CURB, HIT THE BRICK WALL, BOUNCED BACKWARDS FROM THE IMPACT AND LANDED BACK INTO THE PARKING SPACE. ACCORDING TO TESLA'S LOGS, THE DATA READS THAT THE PEDAL WAS DEPRESSED DOWN TO 97% AND THE CAUSE OF THE ACCIDENT WAS DUE TO DRIVER ERROR. I STAND FIRMLY BY MY STATEMENT THAT MY FOOT WAS NOT ON EITHER THE ACCELERATOR OR THE BRAKE PEDAL WHEN THE CAR ACCELERATED. DATA MAY SHOW THERE WAS PEDAL DEPRESSION BUT I DID NOT DO THE DEPRESSING. THIS WAS DUE TO UNINTENDED ACCELERATION BY THE CAR.
- 12/13/2023· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMCrash
The Model S, which was bought in 2015, had a sudden acceleration while I was trying to park near the entrance gate of the parking lot. The accident happened on May 25, 2023. Fortunately, nobody got hurt and the car was totaled. I feel strongly that this should be investigated, as this can be a very serious public safety issue. It was inspected by the insurance company. There were no warning messages prior to the failure.
- 12/13/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
I BELIEVE A COMPLETE FAILURE OF THE EMBEDDED MULTIMEDIACARD. NO TOUCH SCREEN USE, NO CAMERA, NO AUDIBLE SOUNDS FOR TURN SIGNAL OR WARNINGS, NO CONTROL OVER LIGHTS OR DOOR LOCKS. EARLIER IN THE YEAR, I NOTICED NON RESPONSIVE REQUEST TO START UP THE CAR, UNDRIVABLE FOR 45 SECONDS, NOW IT IS UP TO A FEW MINUTES UPON ENTERING THE CAR, WHICH IS A SAFETY ISSUE. ESPECIALLY WHEN COMBINED WITH NOT BEING ABLE TO LOCK THE DOORS WITH THE LCD. I BELIEVE THIS IS THE SCREEN ISSUE THAT TESLA IS OFFERING REPAIRS NOW, BUT I HAVE TRIED TO MAKE AN APPOINTMENT, AND THE EARLIEST ONE IS TWO WEEKS OUT, WHICH I HAVE MADE.
- 12/12/2021· SUSPENSION
Front right suspension lower forelink sheered apart while backing out of a parking space.
- 12/11/2023· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash
The contact owns a 2015 Tesla Model S. The contact stated that while he, his wife, and his son were in the vehicle he had begun veering right pulling into the driveway, at approximately 5 MPH, he had begun slightly releasing the brakes when the vehicle suddenly accelerated at accelerated high speeds. The contact immediately depressed the brake pedal however the vehicle speed continued to accelerate. As a response, the contact attempted to maneuver the vehicle to avoid crashing into the garage. The contact crashed into a nearby tree, jumped the curb, and became airborne crashing into the side of the home. The driver's side of the vehicle crashed into the side of the home where the laundry room was located ricocheting hitting the kitchen and bedroom windows and eventually coming to a stop. Due to the home being on a slope, the vehicle ended up falling into a nearby embankment after coming to a stop. All air bags deployed. The vehicle was towed. The contact was informed by insurance the vehicle would more than likely be totaled however this had not been confirmed. A police report was filed. The contact received emotional distress, cuts, and bruising to their hands. arms and forehead. The contact also suffered from back pain. The contact's wife sat in the rear on the driver's side and received emotional distress, trouble breathing, bruising on their face, and bleeding in the mouth. Their wife also received neck, back, and head pain. The contact stated that their wife ended up falling to the floor of the vehicle as a result of the crash. The contact's son sat in the rear on the passenger's side and received emotional distress, and back and neck pain. All persons received medical attention on-site, such as cleaning the wounds and icing any bruising. They were advised to seek additional care, however, have not been able to do so as of yet. The crash caused damage to the wall and flooring structures, electricity, and water systems in the home. The vehicle had not been taken to the dealer. The cause of the failure had not been determined. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
- 12/10/2019· SUSPENSION
THIS IS A COMPLAINT ABOUT A 2015 TESLA 85D THE FULL VIN OF THE AFFECTED CAR IS UNAVAILABLE SO I HAVE USED THE VIN OF A SIMILAR CAR IN ORDER TO MAKE THE COMPLAINT. REASON BEING THAT THIS MATTER IS URGENT. HERE IS A LONG THREAD OF COMPLAINTS ABOUT BROKEN TESLA SUSPENSIONS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-10#POST-4272985 A UK OWNER HAS POSTED THIS: ** DRIVING DOWN THE MOTORWAY IN THE UK, A NEW SMOOTH FLAT STRAIGHT ROAD, I TOUCHED THE BRAKES TO AVOID A CAR CUTTING IN, HEARD A SUDDEN POP AND THEN A CRUNCH AND GRINDING AS I HEADED TOWARDS THE CRASH BARRIER AT 70MPH! I MANAGED TO REGAIN CONTROL BY LETTING GO THE THE BRAKES! I WAS VERY LUCKY THAT THE CAR IN FRONT DIDN'T SLOW DOWN - IT WOULD HAVE BEEN A CHOICE BETWEEN THE CRASH BARRIER & THE CAR IN FRONT TO HIT! FORTUNATELY IT WAS LATE EVENING BUT STILL HAD A NUMBER OF NEAR MISSES GETTING ACROSS 5 LANES TO THE HARD SHOULDER. I WAITED 9 HOURS ON THE SIDE OF THE ROAD TO GET RECOVERED BY THE AA. THE AA WAS CONVINCED I MUST HAD HIT SOMETHING FOR THIS TYPE OF DAMAGED TO HAVE OCCURRED, HE HAD A CLOSER LOOK AND WAS SHOCKED THAT HE COULDN'T FIND ANY SIGN OF ANY IMPACT. THIS HAPPENED AT 4YRS & 11HRS OLD / 55,000 MILES AND JUST PASSED AN MOT TWO WEEKS PRIOR, SO NO SIGN OF ANY DAMAGE THEN. MINE IS A NOV 2015 85D VIN 96,XXX MY CAR IS JUST OUT OF WARRANTY AND THE SC MANAGER WAS QUITE RUDE & ABRUPT. THEY REPEATED 5+ TIMES THAT MY CAR IS OUT OR WARRANTY. I'M LUCKY NOT TO HAVE INJURED MYSELF OR OTHERS. CRITICAL SUSPENSION ARMS SHOULDN'T FAIL SO EARLY ON, CONSIDERING THIS IS KNOWN ISSUE I EXPECT TESLA TO FIX THIS FOC & REPLACE THE OTHER FRONT FOREARM AS PRECAUTION. **** IT IS UNLIKELY THAT THIS UK OWNER WILL FILE A NHTSA REPORT. THIS IS A KNOWN DEFECT AND THE SUBJECT OF A TSB. THE NEW PARTS ARE NO BETTER. THERE NEEDS TO BE A RECALL. THANK YOU. KEEF.
- 12/10/2019· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES OUR TESLA MODEL S SOFTWARE "UPDATE" GREATLY REDUCED THE AMOUNT OF TOTAL CHARGE, AND SPEED THAT WE CAN CHARGE OUR BATTERY. WE CALLED TESLA, AND INITIALLY THEY SAID THAT OUR BATTERY HAD "DEGRADED" AND THAT WAS CAUSING THE PROBLEM. WE RESPONDED THAT OUR BATTERY IS NOT EVEN 4 YEARS OLD (THE CAR WAS PURCHASED DECEMBER 22, 2015), AND BATTERIES DON'T SUDDENLY "DEGRADE" 15 - 20% IN ONE WEEK. TESLA MAINTENANCE THEN ADMITTED THAT THE PROBLEM IS DUE TO A SOFTWARE UPDATE THAT REDUCED THE SPEED AND TOTAL CHARGING OF THE BATTERY "OUT OF AN ABUNDANCE OF CAUTION". THE SERVICE REP ASSURED US THAT HE WAS LOOKING AT OUR BATTERY STATS ON LINE AND THERE IS NOTHING WRONG WITH OUR BATTERY. FINE, WE SAID, IF THERE IS NOTHING WRONG, TAKE THE CRIPPLING SOFTWARE UPDATE OFF. SORRY, CAN'T DO THAT, WAS THE RESPONSE. YOUR CAR IS ONE OF A NUMBER OF CARS THAT HAVE HAD BATTERY FIRES. IT HAS A GEN 1 BATTERY (BUILT BEFORE APRIL 2016). WE ARE RESEARCHING THE PROBLEM, AND DO NOT UNDERSTAND WHY THIS IS HAPPENING. OK, IF YOU ARE AWARE OF DEFECTIVE BATTERIES, JUST REPLACE OUR BATTERY. THE RESPONSE WAS "SORRY, WE CANNOT DUE REPLACEMENTS AT THIS TIME." MY WIFE NEEDED TO DRIVE 500 MILES UP TO OREGON TO BE PRESENT FOR HER MOM'S CANCER SURGERY LAST WEEK. SHE COULD NOT TAKE HER TESLA, AS IT NOW TAKES AN HOUR AND A HALF TO "SUPERCHARGE" THE AMOUNT IT USED TO RECEIVE IN 35 TO 40 MINUTES. SHE IS AFRAID TO DRIVE THE CAR. WE READ THAT IN AT LEAST ONE OF THE TESLA BATTERY FIRES, THE ELECTRIC DOOR HANDLES WOULD NOT OPERATE AND THE PASSENGERS COULD NOT GET OUT OF THE CAR. THE TESLA CARRIES OUR FAMILY AND LOVED ONES. TESLA APPEARS TO BE PUTTING ECONOMICS ABOVE SAFELY IN THIS MATTER. WE NEED NHTSA TO INVESTIGATE TO DETERMINE IF IT IS SAFE TO CONTINUE DRIVING THIS CAR. THANK YOU.
- 12/10/2016· STEERING,SUSPENSION
HERE IS A 2015 TESLA IN THE SALVAGE YARD. IT DOES NOT APPEAR TO HAVE BEEN IN A COLLISION BUT THE FRONT LH BALL JOINT HAS POPPED APART CAUSING THE WHEEL TO SKEW OVER AT AN ANGLE. THIS FAILURE COULD EASILY HAVE CAUSED MULTIPLE FATALITIES. THERE HAVE BEEN OVER A HUNDRED REPORTS OF TESLA SUSPENSIONS FAILING. PLEASE TAKE ACTION TO PREVENT FURTHER DEATH AND INJURY.
- 12/06/2020· SUSPENSION
BACKING UP IN MY DRIVEWAY AT 2 MILE PER HOUR, RIGHT REAR SUSPENSION COLLAPSED. CAR TRANSPORTED BY FLATBED TO TESLA CLEVELAND. EXTENSIVE REPAIRS INCLUDING TO RIGHT FRONT SUSPENSION. I NOTE 42 OTHER COMPLAINTS OF SIMILAR TO NHTSA ON TESLA MODEL S 2015-7 YEAR MODELS.
- 12/06/2020· ELECTRICAL SYSTEM
THE MAIN LARGE CONTROL PANEL HAS BECOME UNRESPONSIVE WHILE THE CAR IS IN MOTION AT LEAST 4 TIMES IN THE LAST 2-3 WEEKS. ALL 4 TIMES THE CAR WAS IN MOTION, 3 TIMES ON A HIGHWAY. THE MAIN SCREEN TURNED OFF AND RESTARTED 3 TIMES AND 1 TIME THE CAR HAD TO BE PULLED TO THE SIDE AND RESTARTED BUT IT TOOK A WHILE TO DO THAT. THE CAR WAS DRIVABLE BUT OTHER FEATURES WERE STRUCK, LIKE SEAT WARMERS AND AIR CONDITIONING.
- 12/06/2017· STEERING,SUSPENSIONCrash
HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/44784947/PHOTOS IT HAS BEEN IN A MAJOR COLLISION AND JUDGING BY THE CONDITION OF THE WRECK IT IS ALMOST CERTAIN THAT OCCUPANTS HAVE BEEN KILLED. GIVEN THE MANY REPORTS THAT HAVE BEEN MADE ALREADY IT IS HIGHLY LIKELY THAT MECHANICAL FAILURE PLAYED A PART IN THIS CRASH. THE ATTACHED PHOTOGRAPH OF THE FRONT TIRE APPEARS TO SHOW THE TREAD WORN AWAY OVER MOST OF THE WIDTH OF THE TIRE. THIS IS CONSISTENT WITH A SUSPENSION COMPONENT FAILURE CAUSING THE TIRE TO RUB UP AGAINST THE WHEEL WELL WHILST THE CAR WAS TRAVELLING. IT WOULD BE IMPOSSIBLE FOR SUCH TREAD WEAR TO OCCUR POST COLLISION AS THE WHEEL WOULD NEED TO HAVE ROTATED HUNDREDS OF TIMES TO CAUSE THE TREAD TO BE WORN SMOOTH. PLEASE TAKE ACTION TO PREVENT MORE DEATHS AND INJURIES BEING CAUSED BY THESE TESLAS. THERE HAVE BEEN SO MANY CRASHES IN WHICH MECHANICAL FAILURE APPEARS TO BE A PROBABLE CAUSE OF THE ACCIDENT THAT AN INVESTIGATION IS OVERDUE. ANY MECHANICAL ENGINEER CAN CONFIRM THAT THE ALLOY SUSPENSION PARTS DO NOT HAVE SUFFICIENT MARGIN OF SAFETY FOR SUCH A HEAVY AND POWERFUL CAR. DETAILS OF INJURIES, SPEED ETC. ARE ESTIMATIONS BASED ON THE SEVERITY OF DAMAGE TO THE WRECKED CAR. THANK YOU. CONCERNED CITIZEN.
- 12/06/2016· SUSPENSION
HERE IS A TESLA IN THE SALVAGE YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=22126555&ITEMID=23722036&ROWID=11&PAGESOURCE=VEHICLERESULTS THE PHOTOGRAPHS SHOW THAT ONE OF THE LOWER SUSPENSIOPN ARMS HAS SNAPPED. THE WORN TIRE PROVES THAT THIS OCCURRED WHILE THE VEHICLE WAS IN MOTION AND THIS WAS NOT CAUSED BY IMPACT DAMAGE. THERE HAVE BEEN ABOUT 100 SIMILAR FAILURES. PLEASE INVESTIGATE THIS URGENTLY. LIVES ARE AT RISK.
- 12/03/2019· UNKNOWN OR OTHER
TRY TO BACK UP & CAR WILL AUTOMATICALLY GO INTO PARK. HAPPENS INTERMITTENTLY -~20 TIMES OVER LAST ? 45 DAYS, DID NOT RAISE MY BODY TO LOOK OVER SHOULDER. LAST FRIDAY, I WAS ON THE ON RAMP OF A INTERSTATE (I-5), & THE CAR WENT FROM DRIVE TO PARK. FIRST & ONLY TIME THIS HAS OCCURRED.
- 12/03/2017· STEERING
HERE IS A DISCUSSION THREAD IN WHICH MULTIPLE OWNERS COMPLAIN AND POST PHOTOGRAPHS OF TESLA POWER STEERING RACKS THAT HAVE COMPLETELY FALLEN TO PIECES: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/ THE FIRST POST WAS OVER A MONTH AGO AND MANY OTHER OWNERS HAVE JOINED IN WITH SIMILAR COMPLAINTS. HOWEVER NONE OF THOSE OWNERS HAVE MADE A REPORT TO NHTSA BECAUSE OF MISGUIDED LOYALTY TO TESLA. PHOTOGRAPHS OF FAILED STEERING COMPONEMNTS ARE ATTACHED. HERE IS A CLIP FROM THE THREAD **PARKED MY CAR IN THE DRIVEWAY AT NOON TODAY. ENTERED THE CAR AT 6PM AND IMMEDIATE MESSAGE "CAR NEEDS SERVICE", "AUTO PARK NOT AVAILABLE", "POWER STEERING " ACCOMPANIED BY AWFUL NOISE AND JERKING WHEN TOUCHING THE STEERING WHEEL. REMOVED THE TUB AND VOILA! THE SAME PROBLEM AS THE ORIGINAL POSTER. VIEW ATTACHMENT 263444 CLEANED IT AND GOT 8MM BOLTS AND DID A BEAUTIFUL RE-ATTACHMENT JOB AND NO MORE MESSAGES BUT WHEN TURNING STEERING WHEEL, AWFUL GRINDING NOISE. SO THE GEAR IS WORN. VIEW ATTACHMENT 263446 OKAY. THAT'S IT. THESE ARE NO LONGER "ONE OFFS" BUT A PATTERN OF SERIOUS PROBLEMS AFFECTING A KEY SAFETY COMPONENT: STEERING. WORST CASE, THE OLDEST MODEL S IS JUST OVER FIVE YEARS OLD. THIS KIND OF WEAR AND DAMAGE--MAJOR STEERING PROBLEMS--IS UNSAT FOR CARS AT TEN OR FIFTEEN YEARS OLD. TESLA: PLEASE GET ON THIS PROBLEM WITH A PLAN TO RECALL THE CARS AND REPLACE THESE COMPONENTS PROACTIVELY, BEFORE THE INEVITABLE BAD PRESS WHICH WILL RESULT FROM DOING NOTHING, NOT TO MENTION THE SAFETY IMPLICATIONS SHOULD THERE BE ACCIDENTS. OBVIOUSLY, THIS IS VERY MUCH A SUPPLIER ISSUE AND THE SUPPLIER NEEDS TO STEP UP AND OPEN THEIR CHECKBOOK, AND OPEN IT WIDE.** PLEASE TAKE IMMEDIATE ACTION. CONCERNED CITIZEN
- 12/01/2020· ELECTRICAL SYSTEM
MCU 1 FAILING ON CAR. CAR SCREENS TURN OFF RANDOMLY, STARTUP IS PROLONGED, LOSES DRIVER SAFETY FEATURES AND OVERALL SLOW/LAG MAKING IT HARD TO ACCESS MANDATORY US ROAD SAFETY FEATURES SUCH AS LIGHTS. TESLA REFUSES TO FIX.
- 11/30/2021· FUEL/PROPULSION SYSTEM
The car will issue a BMS_w035 warning which is connected to the battery heater failing/failed. In this case, the car may not restart, per Tesla's on-screen warning. If this occurs while driving, or in stop-and-go traffic, this could lead to a dangerous situation of not being able to remove the car from the road safely without a tow truck. From recent incidents online, this is occurring in many 2014-2016 Model S vehicles with the colder weather change.
- 11/30/2021· SEATS
Driver seat and passenger seat rocks when accelerating or braking. The seats can become loose in the event of impact from being loose in the housing. The problem has been inspected and acknowledged by Tesla service center and have unsuccessfully tried to repair the vehicle. The issue has not not been fixed after multiple visit to Tesla regarding the same issue.
- 11/30/2020· SUSPENSION
FRONT SUSPENSION FAILED AT 64,XXX MILES. LOUD RATTLING AT LOW SPEEDS AND OVER ANY BUMPS OR DRIVEWAYS. TESLA SAID IT WAS A WEAR AND TEAR ITEM BUT AT 64K MILES, SUSPENSION SHOULD NOT HAVE FAILED.
- 11/30/2020· SUSPENSION
FRONT END HAD PROBLEM, MADE NOISE FOR A WHILE, MADE APPT, THEN BY THE TIME APPT CAME, SOMETHING HAP AND RT FRONT TIRE/WHEEL MOVED BACK INTO WHEEL WELL. (BROKE OFF). HAD TO BE TOWED. DEALER WAS PRETTY ADAMANT TO BE SURE I DID NOT HIT OR RUN OVER SOMETHING, BUT WHEN HE FOUND OUT I DID NOT, THEN THEY WERE NICE ENOUGH TO COVER IT. THE TOW I HAD TO PAY, BECAUSE IT WAS OUT OF WARRANTY. OVER 50K MILES. LATER THEY CHANGED THE SUSPENSION SETUP ON MODELS. I FIGURED IT WAS TO FIX PROBLEM.
- 11/30/2020· SUSPENSION,WHEELS
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE VEHICLE DROVE OVER POTHOLE AND THE PASSENGER'S SIDE FRONT AND REAR TIRES SUSTAINED BLOWOUTS. ADDITIONALLY, THE PASSENGER'S SIDE FRONT RIM WAS FRACTURED, REAR SUSPENSION WAS FRACTURED, AND THE REAR BALL JOINT WAS ALSO FRACTURED. THE VEHICLE WAS TOWED TO TESLA (8105 BIG LAKE ROAD, CLARKSTON, MI, 48346, (248) 241-9321) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S AND FRONT PASSENGER'S SIDE FORE-LINK ASSEMBLY, THE PASSENGER'S SIDE UPPER REAR SUSPENSION LINK ASSEMBLY, AND PASSENGER'S SIDE REAR WHEEL LINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.
- 11/30/2019· UNKNOWN OR OTHER
THE TRUNK SENSOR MALFUNCTIONED RESULTING IN THE TRUNK REGISTERING AS OPEN BUT BEING CLOSED. AS THERE ARE 3RD ROW SEATS IN THE TRUNK THIS MAKES IT PASSENGER SPACE AND THE EMERGENCY TRUNCK OPEN DID NOT WORK, MANUAL OPEN DID NOT WORK, KEY FOB OPEN DID NOT WORK RESULTING IN THE TRUNK PASSENGER COMPARTMENT BEING LOCKED SHUT WITH THE POTENTIAL FOR CHILDREN IN IT WITH NO WAY TO GET THEM OUT OTHER THAN TO SMASH THE REAR WINDOW. THIS IS A SIGNIFICANT SAFTEY RISK!
- 11/29/2020· STEERING,SUSPENSION
ON SATURDAY MAY 30, 2020, I WAS BACKING UP OUR 2015 TESLA MODEL S IN A PARKING AREA IN ANN ARBOR, MI, AT A VERY LOW SPEED, WHEN I HEARD A SUDDEN 'JOLTING' NOISE. AFTER DRIVING ABOUT A MILE FURTHER, WHEN TURNING TO PARK ELSEWHERE, THE RIGHT FRONT TIRE BEGAN RUBBING THE REAR SIDE OF ITS CAVITY (THE WHEEL LINER), AND BECAME UNSTABLE. WE HAD TO HAVE IT TOWED FROM THAT LOCATION 48 MILES, TO THE TESLA SERVICE CENTER IN CLARKSTON, MI (COVERED LARGELY BY OUR INSURANCE). TESLA DIAGNOSED THE PROBLEM AS A FAILED RIGHT FRONT FORE LINK ON MONDAY, JUNE 1ST, AND FIXED THE VEHICLE ON THE SAME DAY--(REPLACING BOTH LEFT AND RIGHT FRONT FORE LINKS). I WAS CHARGED $323.75 FOR LABOR, BUT DID NOT HAVE TO PAY FOR THE FORE LINK PARTS (2 X $205 = $410). FOR SOME UNKNOWN REASON, THE RIGHT FRONT WHEEL LINER WAS NOT REPLACED AS PART OF THIS REPAIR. I CALLED TESLA CLARKSTON ABOUT THIS WHEN I NOTICED IT AND SCHEDULED A ROAD SERVICE REPAIR FOR JUNE 15TH. I WAS CHARGED AN ADDITIONAL $167.00 (PARTS, LABOR, AND $4.50 TAX) FOR THAT SERVICE.
- 11/29/2019· STRUCTURE
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. AFTER PLACING THE VEHICLE INTO PARK, THE DRIVER'S SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE DOOR WOULD NOT OPEN OR OPERATED WHEN NEEDED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED THAT THEY WERE AWARE OF THE DEFECT AND THE REPAIR COST WAS ESTIMATED AT $600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.
- 11/29/2019· SUSPENSION
ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56210209/PHOTOS NO CRASH.... JUST THE USUAL WHOMPY WHEEL. PLEASE PLEASE PLEASE GET THESE THINGS OFF THE PUBLIC ROADS. THEY ARE UNSAFE AT ANY SPEED. THANK YOU. KEEF
- 11/28/2020· UNKNOWN OR OTHER
THE ISSUE IS RELATED TO MCU (MEDIA CONTROL UNIT). BACK IN JUNE 2020, MY VEHICLE HAS ISSUE WITH MCU. THE TECHNICIAN RECOMMENDED TO REPLACE THE UNIT AND TYSONS CORNER ,VA SERVICE CENTER PERFORMED THE SERVER TO REPLACE IT. ON 11/09/2020 TESLA ISSUED THE WARRANTY ADJUSTMENT PROGRAM ANNOUNCEMENT (HTTPS://WWW.TESLA.COM/SUPPORT/WARRANTY-ADJUSTMENT-PROGRAM) AND IT WAS STATED THAT IT ONLY APPLIES TO THE ORIGINAL OWNERS, BUT NOT SECOND (TRANSFERRED) OWNERS - WHICH IS UNFARE. WE BROUGHT IN FEB 2019 AND THE CURRENT MILLAGE IS AROUND 37K. PLEASE REVIEW THE REQUEST AND HELP TO GET THE REFUND FOR THE CHARGES INCURRED FOR REPAIRING THE MCU
- 11/27/2020· STEERING,SUSPENSION
I WAS TURNING INTO A PARKING LOT ON FRIDAY, OCT. 2, 2020, WHEN SUDDENLY I HEARD A GRINDING NOISE FROM THE FRONT RIGHT WHEEL. AFTER PARKING, I COULDN'T SEE ANYTHING WRONG. WHEN I LEFT, THE NOISE CONTINUED, AND ALTHOUGH THE CAR WAS DRIVEABLE (LESS THAN 25 MPH), THE GRINDING NOISE CONTINUED WHENEVER I TURNED THE WHEELS AT ALL. FORTUNATELY, I WAS ONLY ABOUT A MILE FROM THE LOCAL TESLA SERVICE CENTER SO I DROVE THE CAR DIRECTLY THERE. ALTHOUGH THE CAR DID TURN, IT WAS NOT TURNING AS SHARPLY AS IT SHOULD. BUT IT WAS ENOUGH TO GET ME THERE AND INTO THE PARKING LOT SAFELY. AT THAT POINT, THE RIGHT FRONT TIRE LOOKED LIKE IT WAS PUSHED BACK AGAINST THE REAR OF THE TIREWELL. WE LOOKED UNDER THE CAR AND SAW A DETACHED CONTROL ARM ON THE RIGHT SIDE. THEY FIXED THE PART AND RETURNED THE CAR TO ME THE FOLLOWING WEEK.
- 11/26/2020· ELECTRICAL SYSTEM
AN INCREASE IN MCU ROGUE REBOOTS/CRASHES A SIGNIFICANT SLOWING DOWN OF THE MCU IN OPERATION, E.G. SLOW BOOT TIMES OR SLOW MAP RENDERING GLITCHES AND ISSUES WITH BLUETOOTH CONNECTIVITY. BLINKER NOT BLINKING.
- 11/26/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
THE MCU IN THIS CAR WENT BLACK SEVERAL OCCASION WHILE DRIVING. I LOST ALL CONTROLS OF LIGHTINGS AND WIPER. ON SEVERAL OCCASIONS....THE CAR SHUT DOWN AND I HAVE TO COAST TO THE AIDE OF THE HIGJWAY
- 11/25/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
A recall for my main media control unit was announced in March 2021. I have STILL not received the replacement unit from Tesla. My main screen goes black while driving. I lose ability to control HVAC, navigation, music, suspension, security etc. I also am unable sometimes to drive the vehicle from standing as the car will "reboot" unexpectedly.
- 11/23/2022· LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Tesla Model S. The contact stated that while parking the vehicle, the passenger’s side rear door inadvertently opened. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
- 11/23/2021· SUSPENSION,WHEELS
While I was backing out from my car garage and turn the steering wheel, I heard a squeaking sound while applying a brake on the passenger front tire area. I stopped the car and went out to check, the front passenger tire pretty much pushed all the way back touching the wheel arch liner (see photo). I called tesla and they sent a tow truck to towed it to their service center near by. I didn't realize how wide spread the issue was until I research the problem online. I filed this complaint to solidify with other people which have the same problem.
- 11/23/2020· ELECTRICAL SYSTEM,VISIBILITY/WIPER
DATE NOTED BELOW WAS THE MOST RECENT OF MULTIPLE OCCURRENCES. THIS HAS HAPPENED NOW AT LEAST 6 TIMES BEGINNING IN OCTOBER 2020. WHILE DRIVING, THE 17" DISPLAY IN THE CENTER OF THE DASH SUDDENLY GOES BLANK. AT THIS POINT, ACCESS TO THE BACKUP (REAR-FACING) CAMERA IS UNAVAILABLE.
- 11/23/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES
- 11/23/2019· SUSPENSIONCrash
HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34369828&ROWNUMBER=4&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER CRASH AND HAS BIO-HAZARD STICKERS. OCCUPANTS HAVE CERTAINLY BEEN INJURED. THE LEFT HAND SIDE OF THE CAR IS ALMOST COMPLETELY UNDAMAGED BUT THE LEFT HAND REAR SUSPENSION HAS SNAPPED OFF. THAT WHEEL IS LYING ON THE GROUND NEXT TO THE WRECK. IT DOES NOT HAVE SO MUCH AS A BROKEN SPOKE OR DAMAGED TIRE. IT IS HIGHLY LIKELY THAT THE CAUSE OF THE ROLLOVER WAS THE LEFT HAND SUSPENSION FAILURE. IN ANY OTHER MAKE OF CAR EVEN IF A WHEEL RECEIVED A HARD IMPACT IT WOULD BE THE WHEEL ITSELF THAT WOULD BREAK AND NOT THE SUSPENSION ITSELF. THIS IS NOT A ONE OFF FREAK ACCIDENT. THERE HAVE BEEN HUNDREDS OF SIMILAR CASES OF SUSPENSION BREAKAGE ON TESLAS. IF TESLA NEEDS TO USE ALLOY SUSPENSION PARTS FOR WEIGHT REDUCTION IN ORDER TO ACHIEVE LUDICROUS ACCELERATION THEN AT LEAST IT SHOULD BE USING BETTER QUALITY CASTINGS AND REGULAR INSPECTION AND CRACK TESTING. SAME THING APPLIES TO TESLA EMPLOYEES AND OFFICERS. THERE IS A CHILD SEAT IN THE BACK OF THIS TESLA. HOW MANY DEAD CHILDREN DOES IT TAKE FOR YOU TO LAUNCH AN INVESTIGATION? PLEASE DO YOUR JOB AND DEMAND A RECALL OF THESE CARS WHICH ARE SIMPLY UNSAFE AT ANY SPEED. THANK YOU. OUTRAGED CITIZEN.
- 11/22/2019· UNKNOWN OR OTHER
ON MAY 15TH, 2019 WITH 103,249 MILES ON MY ODOMETER, I UPGRADED MY TESLA MODEL S 70D FIRMWARE FROM VERSION 2019.12.11 TO 2019.16.1.1. ON MY NEXT CHARGE TO 80%, MY MILEAGE CAPACITY WAS DRASTICALLY REDUCED FROM 199 MILES TO 167 MILES FOR A LOSS OF OVER 30+ MILES FOR NO KNOWN REASON. I DISCUSSED THIS WITH A COWORKER WHO HAS A SIMILAR EARLY 2016 MODEL S 70D WHO EXPERIENCED THE SAME SAME LOSS OF RANGE. MY RESEARCH HAS LEAD ME TO UNDERSTAND TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY.
- 11/21/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
TESLA MODEL S 2015 90D. I HAVE A SERVICE APPOINTMENT COME NOVEMBER 30TH 2020 FOR THIS BUT I HAVE HAD MULTIPLE OCCURRENCES OF THE MAIN PANEL AND SIDE PANEL DISPLAY GO COMPLETELY CRASH AND BLACK SCREEN ON ME. DISABLING BOTH THE "AUTOPILOT" V1 FEATURE IN MID USE ON A HIGHWAY GOING 60+ MPH, GPS AND OTHER IMPORTANT ASSISTANT INFORMATION SUCH AS VEHICLE SPEED ETC(BECAUSE SCREENS ARE BLACK). ITS A VERY JARRING AND DANGEROUS EXPERIENCE GOING FAST ON THE HIGHWAY AND HAVING THE CAR "CRASH" IN SUCH A WAY THAT JUST GAS AND BREAKING ARE ALL THAT ARE SUDDENLY LEFT WORKING IN AN INSTANCE(ESPECIALLY WHEN YOU HAVE THAT AUTO PILOT FEATURE ENGAGED ON A TURN). I STRONGLY RECOMMEND NHTSA TO CONTINUE THEIR INVESTIGATION TOWARDS THIS AS THERE ARE LIKELY SERIOUS FLAWS WITH THE EMMC SYSTEM AND SOFTWARE THESE EARLY MODEL S CARS RELEASED WITH. I AM AFRAID TESLA IS GOING TO GIVE ME THE RUN AROUND AND NOT HANDLE THE SITUATION APPROPRIATELY, WHICH WOULD GENERALLY BE A CONSUMER RECALL WHEN EVENTS AS DANGEROUS AS THIS OCCUR. I WOULD SAY THESE FULL SYSTEM CRASHES HAVE OCCURRED AT LEAST 5+ TIMES SINCE I HAVE OWNED THE CAR IN 2015 AND IT SEEMS LIKE A MATTER OF TIME BEFORE A SERIOUS CRASH COULD BE CAUSED BY THIS FAULTY ENGINEERING . TESLA CURRENTLY IS TRYING TO DO AS MUCH DAMAGE CONTROL AROUND IT OFFERING TO LOOK INTO A REPLACEMENT PART BUT NO GUARANTEES ITS COVERED BY THEIR WARRANTY. AS A SOFTWARE ENGINEER MYSELF IT FEELS VERY MUCH LIKE WHEN HARDWARE STARTS TO GO BAD, LIKE A SYSTEM INTERNALS BEGINNING TO FAIL DUE TO CORRUPT MEMORY AND STORAGE. THESE EARLY TESLA MODEL S'ES ARE A TICKING TIME BOMB TO PUBLIC ROADS(I SAY THIS AS A TESLA FAN, WHEN WORKING THE CARS ARE INCREDIBLE TO DRIVE, WHEN THEY DYSFUNCTION ITS A VERY SERIOUS PROBLEM BECAUSE OF THE NATURE OF THESE SOFTWARE DRIVEN VEHICLES THEIR HARDWARE/SOFTWARE HAS TO BE ROCK SOLID).
- 11/21/2017· FUEL/PROPULSION SYSTEMFire
HERE IS A TESLA MODEL S IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/43880137/PHOTOS IT HAS BEEN TOTALLY DESTROYED BY FIRE. ELON MUSK HAS CLAIMED THAT TESLAS ARE MUCH LESS LIKELY TO CATCH FIRE THAN A GASOLINE POWERED CAR AND THAT THEY ARE NOW EVEN SAFER THAN BEFORE DUE TO THE TITANIUM BATTERY SHIELDS AND THE (TEMPORARILY) RAISED SUSPENSION HEIGHT. A GOOGLE IMAGE SEARCH FOR BURNED TESLA OR TESLA FIRE REVEALS THAT THERE HAVE NOW BEEN AT LEAST 20 TESLAS DESTROYED BY FIRE WHICH IS A VERY LARGE NUMBER IN PROPORTION TO THE NUMBER OF CARS ON THE ROADS. I BELIEVE THAT THE 7 GALLONS OF HOT ETHYLENE GLYCOL IN EVERY TESLA IS A HIGH RISK FACTOR. IF THE LITHIUM BATTERY ALSO BECOMES INVOLVED IN A FIRE IT BURNS INTENSELY AND IS EXTREMELY HARD TO EXTINGUISH. NO OTHER ELECTRIC CAR HAS SUCH A HIGH RISK FACTOR OF HAVING ETHYLENE GLYCOL CARRIED IN RADIATORS AT THE VERY FRONT OF THE CAR PLUS SUCH A LARGE VOLUME OF FLAMMABLE LIQUID COOLANT. PLEASE INVESTIGATE. THANK YOU CONCERNED CITIZEN.
- 11/19/2019· UNKNOWN OR OTHER,VISIBILITY/WIPER
TOUCHSCREEN THAT CONTROLS MOST VEHICLE FUNCTIONS INCLUDING HVAC BECAME DISABLED BECAUSE A CHIP IN THE TOUCHSCREEN WENT BAD. THE CAR WAS UNABLE TO CHARGE AND WOULD TAKE APPROX 5 MINS TO START AT TIMES. UNABLE TO CLEAR FOGGED WINDOWS WITH HVAC