2015 RAM Promaster City

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode was displayed. The vehicle was taken to the dealer to be diagnosed; however, the dealer had informed the contact that the cause of the failure could not be determined after performing several tests. The vehicle remained stuck in LIMP mode and had remained at the dealer unrepaired for two months. The manufacturer was notified of the failure, and the contact requested an engineer's assistance in diagnosing the vehicle. A case was filed, but no assistance was provided. The contact stated that the vehicle was essential to get to several doctors' appointments after he had undergone surgeries. The failure mileage was approximately 98,000.

• 12/29/2016· ENGINE,FUEL/PROPULSION SYSTEM

  AFTER FIRST PURCHASING WE NOTICED IT TENDS TO SURGE FORWARD OR STALL OUT FROM TIME TO TIME, AND ON A FEW OCCASIONS WHEN PUTTING IT INTO DRIVE, IT SOUNDS LIKE A SLEDGE HAMMER HIT THE ENGINE. I HAVE BEEN TO AND CALLED THE LOCAL DEALER IN DUNN NC AND TOLD THEM THE ISSUES AND ASKED IF THE SEVERAL RECALL NOTICES I HAVE GOTTEN COVER THE ISSUES WE'VE HAVE BEEN EXPERIENCING. I WAS TOLD WE DON'T HAVE THE PARTS YOU NEED, DON'T WORRY YOU WILL GET A LETTER TO BRING IT IN WHEN PARTS ARE AVAILABLE. WE GOT THE FIRST NOTICE SEVERAL MONTHS AGO, AND HAVE 4 NOTICES NOW. ON ONE OCCASION I ALMOST HIT A BUILDING WHEN THE ENGINE LAGGED AND THEN SURGED UNEXPECTEDLY. SEEMS NO ONE WANTS TO ADDRESS ISSUE OR THEY HAVE JUST BEEN PUTTING THIS OFF TRYING TO WAIT TIL WARRANTY IS OVER.

• 12/28/2020· ELECTRICAL SYSTEM,ENGINE

  CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AND TO CONTACT THEM AT A LATER DATE. ----- NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-818RECALL DATE: NOVEMBER 15, 2019 MANUFACTURER RECALL NUMBER: VB2 SUMMARY: A COOLING FAN STALL / SEIZURE EVENT COULD LEAD TO ELECTRICAL OVERLOADING OF THE FAN MOTOR POTENTIALLY RESULTING IN THE THERMAL DEGRADATION OF THE BRUSH HOUSING, WHICH MAY LEAD TO A VEHICLE FIRE. SAFETY RISK: A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE. REMEDY: REPLACE THE ENGINE COOLING FAN MODULE.

• 12/27/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFTED FROM DRIVE OR REVERSE TO NEUTRAL, AND LOCKED INTO NEUTRAL SEVERAL TIMES. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN). THE DEALER (COLONIAL DODGE CHRYSLER JEEP, 24 COOLIDGE ST, HUDSON, MA 01749, (978) 568-8000) WAS UNABLE TO PROVIDE AN APPOINTMENT FOR A DIAGNOSTIC TEST IN A REASONABLE TIME FRAME. THE VEHICLE WAS DROPPED OFF AND THE DEALER INDICATED THAT THEY MAY BE ABLE TO SCHEDULE A DIAGNOSTIC TEST ON JANUARY 4, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 12/19/2025· FUEL SYSTEM, DIESEL,POWER TRAIN,SERVICE BRAKES

  The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were repaired. The contact retrieved the vehicle, and the check engine warning light was illuminated. When the gear lever was shifted to park(P) and the parking brake was engaged, the vehicle rolled backwards. The dealer was contacted, and the dealer at first refused to take the vehicle. After several months, the dealer took the vehicle, and it was diagnosed and determined that the fuel injectors, brakes, fuel tank, and an unknown sensor needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The vehicle was parked at the residence and had not been driven since. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

• 12/11/2017· ELECTRICAL SYSTEM

  RADIATOR FAN 68360299AA FAIL AND THE WARRANTY DOESN'T COVER MY VEHICLE HAS ONLY 42 K MILES AND I SEE A LOT OF COMPLAINS ON THE INTERNET MY VEHICULAR LE WAS RUNNING WHEN THIS HAPPEN

• 12/10/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF IT WERE GOING INTO LIMP MODE AND THE INSTRUMENT PANEL INDICATED TO SHIFT INTO NEUTRAL. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO DRIVE. THE VEHICLE STALLED AND WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT COULD NOT DRIVE. THE VEHICLE WAS TOWED TO MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PKWY, MT AIRY, NC 27030, (336) 789-8105) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A STORED CODE AND WAS OK TO DRIVE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO STETLER DODGE CHRYSLER JEEP RAM (1405 ROOSEVELT AVE, YORK, PA 17404, (717) 764-888), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CONTROLLER SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71473918. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. *DT*JB

• 12/02/2021· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  Several incidents when accelerating, the engine goes into a limp mode, followed by indicator lights coming on P0401, P0299, P226C. The vehicle will not accelerate and travels at a max speed of about 5mph. This has happened in traffic every time and has put me and my family, as well as other vehicles, at extreme risk of being in an accident, not being able to accelerate out of the way of oncoming traffic. After several cycles of turning the vehicle off and on, it returns to normal function. The vehicle has been inspected at a Dodge Service station. They determined that the Turbo diesel system is malfunctioning and needs repair. My vehicle is available for inspection upon request.

• 11/07/2018· WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES

  THERE IS A SERIOUS DEFECT IN THE PARKING BRAKE WHICH CAUSES IT TO FREEZE AND LOCK UP IN COLD TEMPERATURES. THIS VEHICLE HAS AN AUTOMATIC TRANSMISSION WITH NO PARKING GEAR SO THE PARKING BRAKE IS REQUIRED TO PARK THE VEHICLE SO THAT IT DOES NOT ROLL. WHAT HAPPENS IS THAT WATER GETS INTO THE PARKING BRAKE CABLE AND FREEZES IN SUBZERO TEMPERATURES CAUSING THE PARKING BRAKE TO NOT ENGAGE, NOT RELEASE, OR ONLY RELEASE PARTIALLY SO THAT IT DRAGS. FROM THE DRIVERS PERSPECTIVE IT APPEARS NORMAL OTHER THAN HAVING LESS OR NO TENSION WHEN THE PARKING BRAKE LEVER IS APPLIED.OR RELEASED. WHEN THE CABLE IS FROZEN WHILE THE BRAKE IS DISENGAGED, THE BRAKE DOES NOT ENGAGE, SO THERE IS NO WAY TO PROPERLY PARK THE VEHICLE. WHEN FROZEN WHILE ENGAGED, THE BRAKE REMAINS ON OR ONLY PARTIALLY RELEASES WHICH CAUSES IT TO BE UNABLE TO MOVE THE VEHICLE OR THE BRAKE WILL DRAG AND OVERHEAT WHILE DRIVING. WE HAVE TWO OF THESE VEHICLES PURCHASED AT ABOUT THE SAME TIME FROM . ONE IN MINNESOTA AND THE OTHER IN TEXAS. BOTH HAVE THE SAME PROBLEM SO IT CLEARLY NOT AN ISOLATED PROBLEM. ONE COST US OVER $2000 TO FIX BECAUSE THE ENTIRE BRAKE ASSEMBLY BECAME OVERHEATED AND DESTROYED ALMOST ALL OF THE WHEEL COMPONENTS. I'VE ATTACHED THE INVOICE FOR THE REPAIRS. THIS IS VERY DANGEROUS! I HAVE NOT BROUGHT THIS UP EARLIER BECAUSE I WAS CERTAIN THAT IT WOULD BE RECALLED FOR THIS BY NOW. WE USE THESE FOR DELIVERIES AND NOW OUR MANAGER IN MINNESOTA WILL NOT OPERATE THE VAN IN THE WINTER FOR SAFETY REASONS. TODAY THE DRIVER HAS NOT BEEN ABLE TO USE THE PARKING BRAKE AT DELIVERY STOPS SO HAS TO FIND A PLACE TO PARK ON A HILL WITH THE WHEELS TOWARD THE CURB. THIS IS NOT A SAFE WAY TO PARK THE VEHICLE. THESE VEHICLES REALLY NEED TO BE RECALLED BEFORE SOMEONE IS IN A SERIOUS ACCIDENT.

• 11/07/2018· POWER TRAIN

  IN 2017 I PURCHASED A RECREATIONAL VEHICLE WITH A DODGE CHASSIS WITH THE ATTACHED VIN. IT CURRENTLY HAS ABOUT 4500 MILES ON IT. FROM THE VERY BEGINNING I HAVE HAD PROBLEMS WITH THE TRANSMISSION DOWN SHIFTING WHEN TRAVELING AT HIGHWAY SPEEDS (55 TO 65 MPH) WHICH PEGS THE TACH (7000 PLUS). THIS WOULD OCCUR WHEN TRAVELING UP SLIGHT GRADES WHILE ON CRUISE CONTROL AND WOULD HAPPEN AT RANDOM INTERVALS (ROUGHLY 200 MILES) WITHOUT WARNING. I HAVE BEEN TO THE DODGE DEALER AND DISCUSSED THE PROBLEM WITH THEM. THE FIRST TWO TIMES THEY DIDN'T KNOW WHAT THE PROBLEM WAS BUT SAID IT WAS AN "ADAPTIVE" TRANS WHICH HAD TO ADJUST TO MY DRIVING AND DIDN'T OFFER ANY SOLUTIONS. AT THE THIRD VISIT TO THE DEALER THEY RELOADED NEW SOFTWARE FOR THE TRANS, BUT STILL OFFERED THE "ADAPTIVE" ARGUMENT, AND STILL WOULDN'T GUARANTEE A SOLUTION TO THE PROBLEM. I AM AFRAID TO DRIVE THIS VEHICLE. WHEN IT DOWN SHIFTS THERE IS SO MUCH ENGINE BRAKING AND RAPID DECELERATION THAT I FEAR A REAR END COLLISION. ADDITIONALLY, DRIVING ON SLIPPERY ROADS (GRAVEL, FROST, SNOW, RAIN) COULD EASILY RESULT IN A SKID AND POSSIBLY COMPLETE LOSS OF CONTROL.

• 11/01/2018· ENGINE

  THE ROCKER ARMS WERE BAD WHICH CAUSED THE INTAKE AND EXHAUST CAMSHAFT TO WEAR OUT AND HAD TO BE REPLACED. AND HAD TO REPLACE THE ROCKER ARMS ON ALL CYLINDERS.

• 10/29/2017· ELECTRICAL SYSTEM

  MY TPMS SYSTEM HAS NEVER WORKED RELIABLY SINCE NEW. IT IS ON NOW AND HAS BEEN ON INTERMITTENTLY FOR 40,000 MILES. TYPICALLY IT COMES ON AND STAYS ON FOR A WEEK TO A MONTH AND CHECKING OR ADJUSTING TIRE PRESSURE SEEMS TO HAVE NO EFFECT ON WHETHER IT IS ON OR SUDDENLY OFF FOR A MONTH OR TWO. I AM CONCERNED I MIGHT REALLY HAVE A FAILING TIRE OR LOW PRESSURE AND BECAUSE THE LIGHT IS ON I CANNOT KNOW. I UNDERSTAND THE NHTSA REQUIRES THIS SYSTEM. IS IT SAFE TO BE SO UNRELIABLE? IT IS ON NOW ON SINCE OCT 14TH BUT THE TIRES ARE PROPERLY INFLATED AS HAS BEEN TRUE IN THE PAST.

• 10/25/2018· STRUCTURE

  WATER ENTERS THE ENGINE COMPARTMENT. THE COWLING BELOW THE WINDSHIELD IS A 2-PIECE UNIT WITH A "JOINT" IN THE MIDDLE, WHERE WATER ENTERS AND FORMS ON TOP OF THE ENGINE AND ELECTRICAL COMPONENTS, WHICH COULD CAUSE THE ENGINE TO STOP. THERE IS ALSO A LEAK ON THE DRIVER'S SIDE AND FLOWS ON TOP OF THE FUSE BOX AND ELECTRICS. THERE IS ALSO A LEAK ON THE PASSENGER SIDE WHERE WATER ENTERS FROM THE HOOD VENT AND GOES ONTO THE AIR INTAKE AND THEN CAN GO INTO THE ENGINE. MANY OWNERS HAVE CONTACTED THEIR DEALERS AND NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. I HAVE BEEN TRYING SINCE 2015. SEVERAL OWNERS HAVE HAD THEIR ALTERNATORS QUIT BECAUSE OF WATER AND THE ENGINE HAS DIED WHILE DRIVING. FOR FURTHER INFORMATION GO TO WWW.PROMASTERFORUM.COM UNDER GENERAL DISCUSSION AND DO A SEARCH FOR WATER IN ENGINE COMPARTMENT. GOOGLE ALSO PROVIDES INFORMATION. THIS IS HAPPENING IN EUROPE A WELL AND THEY HAVE SOLVED IT WITH A DRIP PAN, AND/OR OTHER MEANS OF SEALING THE AREA. I ALSO HAVE A VIDEO OF THE LEAKING WHEN IT RAINS, BUT CAN'T UPLOAD IT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).UPDATED 11/30/18*JB *CC *TR

• 10/19/2015· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT 75 MPH, THE FRONT PASSENGER'S KNEE INADVERTENTLY HIT THE GEAR SHIFT LEVER INTO MANUAL MODE. AS A RESULT, THE ENGINE REVVED AND THE RPMS INCREASED. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO PREVENT THE VEHICLE FROM VEERING. THE CONTACT WAS UNSURE WHICH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

• 10/16/2019· POWER TRAIN

  A COVER ON THE TRANSAXLE, AT THE FRONT OF THE ENGINE, WAS DISCOVERED, BY A DEALERSHIP WHILE PERFORMING A RECALL REPAIR OF THE COOLING FAN, TO HAVE A HOLE IN IT AND WAS LEAKING FLUID. IT WAS DISCOVERED IN THE DEALERSHIP'S SHOP. NOW BEING REPAIRED BY A LOCAL REPAIR SHOP.

• 10/16/2015· VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED IT AS A DESIGN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300. UPDATED 1/12/16 *CN THE CONSUMER STATED HE NOTICED AFTER HE PICKED THE VEHICLE UP FROM THE DEALER UNDER CERTAIN LIGHTING CONDITIONS HE COULD NOT SEE THE SPEEDOMETER CLEARLY. IT WAS BLURRY AND THE DETAILS WERE IMPOSSIBLE TO MAKE OUT WITHOUT TAKING HIS EYES OFF THE ROAD . THE SPEEDOMETER ILLUMINATION WAS ONLY ADJUSTABLE WITH THE LIGHTS ON AND EVEN WHEN FULLY ILLUMINATED IT WAS STILL BLURRY. UPDATED 02/09/16*JB

• 10/15/2018· ENGINE

  MY 2015 PROMASTER 2500 GOT A P0481 CODE FOR A FAULTY RADIATOR FAN. THIS IS CONSISTENT WITH KNOWN DEFECTS IN OTHER MAKES AND MODELS IN FCA (FIAT CHRYSTLER AUTOMOTIVE). MOST NOTABLE IS JEEP RENEGADE FANS (P/N: 623740)

• 10/11/2021· POWER TRAIN,ELECTRICAL SYSTEM

  Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode

• 10/10/2018· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  VAN LOSES ELECTRICAL POWER WHEN DRIVEN AND STALLS. THIS IS WHILE DRIVING ON A CITY STREET GO STRAIGHT ON THE ROAD. THIS IS A OFF AND ON ISSUE WITH THIS VEHICLE. IT HAS BEEN TO THE MAINTENANCE SHOP WHO COULD FIND ANYTHING NOR CODES. SUGGESTED WE TAKE IT TO A DEALER, THEY TELL US THE SAME THING. NO CODES AND IT DROVE FINE WITH NO ISSUES. WELL, I HAVE HAD TWO DIFFERENT EMPLOYEES DRIVING IT AND IT HAS DONE THE SAME THING A TOTAL OF FOUR TIMES. IT IS A POWER ISSUE AS THE CLOCK/RADIO RESETS EACH TIME IT HAPPENS! DEALERSHIP HAS ONLY DROVE IT FOR 10 MINUTES. IT HAS STALLED AFTER WE'VE USED IT 4-5 HOURS IN THE DAY.

• 09/30/2015· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, THERE WAS AN ABNORMAL NOISE AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

• 09/22/2016· POWER TRAIN

  FOUR TIMES IN ONE DAY THE VEHICLE TRANSMISSION AND ENGINE WARNING LIGHTS AND ALARMS WERE ACTIVATED. IMMEDIATELY, THE VEHICLE LOSS POWER. IN ONE INSTANCE, THIS HAPPENED WHILE I WAS ENCOUNTERING VEHICLES ENTERING AND EXITING A HIGHWAY RAMP. THE IMMEDIATE SLOWING ALMOST CAUSED A COLLISION AS VEHICLES ACCELERATING OFF THE ENTRY RAMP AND MERGING INTO MY LANE SUDDENLY HAD TO SLOW OR TAKE ACTION TO AVOID REAR ENDING ME. THIS OCCURRED TWO MORE TIMES BEFORE I COULD GET THE VEHICLE TO THE SERVICE DEPARTMENT. A SIMILAR INCIDENT HAPPENED WHEN I FIRST PURCHASED THE VEHICLE AND WAS ADVISED IT WAS A PROGRAMMING ISSUE. I HAD RECEIVED A RECALL NOTICE, BUT IT ADVISED THE PARTS WERE NOT AVAILABLE. IT ADVISED I WOULD BE NOTIFIED WHEN THE PARTS ARE AVAILABLE. THE RECALL DID NOT ADVISE I SHOULD NOT DRIVE THE VEHICLE. I DID DELIVER THE VEHICLE TO THE SERVICING DEALERSHIP ADVISING I WOULD NOT DRIVE THE VEHICLE UNTIL IT HAS BEEN REPAIRED. I WAS ADVISED BY THE SERVICE DEPARTMENT THAT THE PART HAD BEEN ORDERED. THEY ADVISED THEY THOUGHT THE PART WAS AVAILABLE BUT COULD NOT CONFIRM IT. I HAVE BEEN WITHOUT THE VEHICLE FOR OVER TWO DAYS AND HAVE NOT RECEIVED ANY INFORMATION AS TO WHEN THE VEHICLE WILL BE REPAIRED. WITH THE LOSS OF POWER, THE VEHICLE SEEMED TO GO INTO NEUTRAL TWO TIMES. THE OTHER TWO TIMES IT SEEMED TO LOCK INTO HIGH GEAR AND ONCE YOU HAD TO SLOW OR STOP IT COULD NOT ACCELERATE. I MANAGED TO GET OFF HIGHWAY TWICE AND RESTART THE VEHICLE BUT THE OTHER TWO TIMES I HAD TO RESTART THE VEHICLE IN TRAFFIC. IT WOULD WORK PROPERLY FOR A FEW MINUTES AFTER RESTARTING BUT THE ENGINE LIGHT WOULD STAY ON.

• 09/20/2018· SERVICE BRAKES

  MY TRUCK IS IN GETTING BRAKES CHANGED FOR THE THIRD TIME THERE IS ONLY 36000 MILES ON IT EVERY TIME I BROUGHT IT BRAKE TO DEALER THEY THERE NOTHING WRONG. DRIVING HOME TODAY AND THE BRAKES LOCKED. MY MECHANIC HAS TOLD THAT WITH THESE MODELS AND FORD TRANSIT THAT EXPECT TO CHANGE BRAKES EVERY 15000 MILES. HE SAID THERE SHOULD BE RECALL ON THESE TRUCKS CAUSE IT'S THE SAME PROBLEM WITH EVERY HE HAS SERVICE. I HAVE HAD NOTHING BUT PROBLEMS WITH IT SINCE I GOT BRAND NEW. AND RAM DON'T WANT TO STAND BY THERE VEHICLES. THEY JUST SAY CAN'T FIND ANYTHING WRONG I WOULD OF BEEN BETTER IF BUYING A SECOND HAND TRUCK I WOULD OF LESS MONEY INTO IT. HAS ANYONE ELSE HAVING THESE PROBLEMS. ALSO COOLANT FAN WENT AND HAD TO WAIT 2 WEEKS TO GET PART BECAUSE IT WAS ON NATIONAL BACK ORDER AND THERE WAS 1200 PEOPLE WAITING FOR SAME PART. I SPENT A LOT OF MONEY TO BUY THIS NEW TRUCK SO I WOULDN'T HAVE ANY PROBLEMS. GUESS I WAS WRONG.RAM JUST DON'T CARE THEY GOT THERE MONEY . IT'S JUST NOT RIGHT THEM GETTING AWAY WITH THIS. DO NOT BUY RAM)

• 09/19/2020· ENGINE

  I TOOK THE VEHICLE INTO A RAM DEALER SERVICE CENTER BECAUSE THE 'FILL DEF' LIGHT AND MESSAGE REMAINED IN THE EVIC EVEN THOUGH THE DEF WAS FULL. THE DEALER DETERMINED THAT THE ISSUE WAS THE EGR COOLER, TUBE AND GASKETS NEED REPLACED. THE REPAIR WAS QUOTED AT $2918.27 (SEE ATTACHMENT). UPON RESEARCHING MOPAR SAFETY RECALLS, I CAME ACROSS RECALL VB1, WHICH PERTAINS TO EGR COOLERS OF RAM 1500S WITH ECODIESEL ENGINES NEEDING REPLACED. I CALLED MOPAR, AND THEY SAID VB1 DOES NOT APPLY TO MY VIN, EVEN THOUGH IT IS THE SAME ENGINE. I AM WONDERING IF VB1 IS THE SAME ISSUE I AM HAVING WITH MY PROMASTER 1500 WITH AN ECODIESEL ENGINE, AND IF ANY OTHER PROMASTER OWNERS WITH THE ECODIESEL HAVE HAD SIMILAR PROBLEMS. THE COST OF THIS REPAIR IS TOO HIGH TO JUSTIFY PAYING FOR IT, AND IN ALL HONESTY, IS TOO HIGH TO JUSTIFY HAVING BOUGHT THIS VEHICLE IN THE FIRST PLACE, ESPECIALLY IF OTHER ECODIESEL VEHICLES ARE HAVING THIS EXACT SAME ISSUE.

• 09/18/2020· ELECTRICAL SYSTEM,ENGINE

  VAN IS HAVING ELECTRIC ISSUES CAUSING ALL LIGHT TO FLASH ON DASH. AND VAN SLOWS DOWN AND WILL ONLY RUN AT 15 MILES AN HOUR .VERY DANGEROUS. ALL SO WILL NOT START SOMETIMES. HAVE HAD IT IN SHOP UNDER WARRANTY FOR 7 MONTHS OF THE YEAR THIS YEAR. AND ITS GOING BACK IN AGAIN FOR SAME THING. THEY OUR ON THEIR 5TH TIME TRYING TO FIX THIS YEAR. THEY ACTUALLY SAID ONE TIME WAS BECAUSE IT RAINED ON THE VAN. WE HAVE THEM SAYING IT ON TAPE ALONG WITH RECORDINGS OF LIGHTS ,SPEEDS ,AND NOT STARTING

• 09/11/2020· ENGINE

  COOLING FAN CYCLES CONSTANTLY, KNOWN PROBLEM WITH PRO MASTER RECALL VB2 BUT MY VIN # DOSE NOT QUALIFY FOR THIS RECALL.

• 09/02/2021· POWER TRAIN

  The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The vehicle was diagnosed by the local dealer and failure codes for the transmission module were retrieved. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

• 08/29/2019· POWER TRAIN

  DRIVING DOWN THE ROAD AT 30MPH THE CHECK ENGINE LIGHT CAME ON AGAIN 1 WEEK AFTER DEALER FIXED THE TRANSMISSION VALVE BODY AND SENSOR. THIS IS AN ON GOING ISSUE SINCE JUNE OF THIS YEAR. CAR HAS BEEN REPAIRED 4 TIMES AND STILL HAVING ISSUES. WHEN THE LIGHT COMES ON THE CAR LOSES POWER. WHEN GAS PEDAL IS PRESSED THERE IS NO RESPONSE. THE RPM MATCHES THE SPEED

• 08/29/2017· POWER TRAIN

  HAD VEHICLE SERVICED FOR A COOLING FAN RELAY AFTER VEHICLE DISPLAYED A P0481 TROUBLE CODE. DEALER SERVICED AND REPLACED FAN RELAY. VEHICLE OVERHEATED APPROXIMATELY 100 MILES LATER DUE TO A DEFECTIVE COOLING FAN. THE FAN MELTED AND SMOKED AND CAUSED THE VEHICLE'S TEMPERATURE TO RISE RAPIDLY. DEALER INFORMED ME THAT THE PART WAS ON NATIONAL BACKORDER AND THAT 3,000 VEHICLES ARE CURRENTLY WAITING TO BE SERVICED WITH THIS PARTICULAR PART DUE TO IT'S HIGH RATE OF FAILURE. ESTIMATED REPAIR TIME OF 2 MONTHS. STILL WAITING FOR PART TO GET DELIVERED. THE PRESENCE OF SMOKE UNDER THE HOOD AND UNUSUALLY HIGH DEMAND FOR REPAIR INDICATES TO ME THAT CLEARLY THIS SHOULD BE A RECALL.

• 08/26/2016· POWER TRAIN,SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE REAR DRIVER SIDE BRAKES. THE CONTACT ALSO OBSERVED THAT THE TRANSMISSION AND GLOW PLUGS FAILED. THE CONTACT MENTIONED THAT AFTER THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE VEHICLE AGGRESSIVELY LUNGED FORWARD AND AN ABNORMAL NOISE SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER ON SIX OCCASIONS HOWEVER, THE DIAGNOSIS WAS UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23.

• 08/22/2016· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/20/2020· ELECTRICAL SYSTEM,ENGINE

  THE CAR WAS STOPPED IN THE LIGHT, THE RADIATOR FAN CAME ON, IT MADE A SOUND AND THEN THERE WAS A BURNING SMELL. THE CAR OVERHEATED AND I STOPPED IT TO COOL DOWN. THE RADIATOR FAN STOPPED AND THE CAR OVERHEATED. I TOOK IT TO THE DEALERSHIP FOR REVIEW AND WAS TOLD TO CHANGE THE FAN AND FUSES. CHECKING THE RECALLS I FOUND THE NHTSA 19V-818, WHICH MATCHES THE SPECIFICATIONS OF MY CAR AND THE PROBLEM WITH THE ENGINE COOLING FAN. I AWAIT YOUR PROMPT RESPONSE TO BE ABLE TO SOLVE MY PROBLEM WITH THE CAR.

• 08/20/2016· FUEL/PROPULSION SYSTEM

  ELECTRONIC THROTTLE CONTROL AND MALFUNCTION INDICATOR LIGHT CAME ON SPORADICALLY DURING A 2,000 MILE TRIP OVER A 2 WEEK PERIOD. CAUSED VEHICLE AUTOMATIC SHIFTING TO JUMP FROM GEAR TO GEAR AND SPEED AND ENGINE RPM TO NOT RESPOND TO FOOT PEDAL WHILE DRIVING. DEALER FLUSHED FUEL SYSTEM STATING PROBLEM WAS BIODIESEL IN TANK. OWNERS MANUAL SAYS BIODIESEL CAN BE USED.

• 08/19/2024· ENGINE

  We purchased the van in April 2024, and the mileage was 130268. We checked the oil regularly and noticed the level dropping. After driving it 3080 miles and checked the oil level after letting the vehicle sit over night. The oil level was down almost 2 quarts. I contacted the dealer and told them what happened and they mentioned that there was a recall for some Promaster City vans. I looked up the information and found the recall marked as W80. I contacted Chrysler and they said our vehicle isnt listed and to contact the NHTSA. It has the same problems and is losing the oil in the same amounts as specified in the recall but for some reason, our VIN isnt listed in the recall.

• 08/19/2016· EXTERIOR LIGHTING

  THERE IS A DEFECT IN THE BRAKING CONTROL MODULE THAT DOES NOT ALLOW A PROPER SIGNAL TO A TRAILER FROM THE VAN. THE DEFECT PREVENTS BOTH BRAKE AND TURN SIGNALING IN ANY MANNER FROM THE TRAILER AT ANY SPEED OR AT A STAND STILL. THIS DEFECT SEEMS TO HAVE BEEN PRESENT FOR 2 YEARS, NO NOTIFICATION HAS BEEN GIVEN TO ME BY THE MANUFACTURER. I FOUND THE ISSUE BECAUSE I BOUGHT A NEW TRAVEL TRAILER. WHEN I ASKED THE DEALER ABOUT THE ISSUE THEY STATED THAT CHRYSLER CORPORATION HAS A RESTRICTION ON ORDERING THE PART TO FIX THE ISSUE. APPARENTLY ONLY ONE CUSTOMER CAN BE SERVICED AT A TIME. THEY STATED THAT EACH PERSON TAKES AROUND 2 WEEKS TO SERVICE. I AM APPARENTLY 6TH IN LINE FOR THE PART. THIS MEANS I HAVE A 2 1/2 MONTH WAIT TIME BEFORE I CAN TOW A TRAILER. THE LENGTHY FIX WAIT TIME LEAVES ONE TO BELIEVE THAT UNSCRUPULOUS OWNERS ARE TOWING WITHOUT SIGNALING EQUIPMENT AND THUS ENDANGERING LIVES. APPARENTLY CHRYSLER IS IN NO HURRY TO SOLVE THE ISSUE WHICH IT HAS KNOWN ABOUT FOR WHAT I AM GUESSING IS A 2 YEAR PERIOD. THE CHRYSLER GROUP IS WILLFULLY COVERING UP DANGEROUS DEFECTS. WHEN DISCOVERED, PRESUMABLY AFTER ONE HAS TOWED A TRAILER SOME DISTANCE, THEY AGAIN CONTINUE TO DENY THE SEVERITY OF THE ISSUE BY SLOWLY REPAIRING VEHICLES THAT ARE AFFECTED BY THE DEFECT. SEE FOR YOURSELF, CALL A DEALER AND ASK THEM ABOUT THIS ISSUE. IT IS RECALL S29 FROM WHAT I HAVE BEEN TOLD. APPARENTLY THE "S" STANDS FOR SECRET.. ASK THE FIRM EXECUTIVES WHY ONE HAS A VEHICLE WITH THIS ISSUE FOR 2 YEARS BEFORE THEY MUST FIND OUT ON THEIR OWN THEY COULD KILL SOMEONE BY TOWING A TRAILER. WITH NO OPERATIONAL BRAKE OR TURN SIGNALS.

• 08/17/2020· SUSPENSION

  CREAKY SUSPENSION. DEALER DIAGNOSIS: CAUSED BY FAULTY SWAY BAR END LINKS.

• 08/03/2015· UNKNOWN OR OTHER

  MY WIFE BOUGHT A CARGO VERSION OF THE RAM PROMASTER TO USE AS HER DAILY DRIVER AND, HOPEFULLY, WHEN SHE RETIRES, A TOURING/VACATION VEHICLE. NEITHER SHE NOR I INTENDED TO USE THE VEHICLE COMMERCIALLY YET THE TIRE PRESSURE MANAGEMENT SYSTEM ON THIS IS SET TO KEEP THE REAR TIRES AT 72 PSI AND THE FRONTS AT 65 PSI, RIDICULOUSLY HIGH PRESSURES FOR A VEHICLE THAT WILL NEVER BE USED TO HAUL A LOAD. THE TIRES ON THIS VEHICLE ARE "C" RATED PASSENGER TIRES. THERE IS NO WAY FOR ME TO ADJUST THAT TO SOMETHING RELATED TO REAL-WORLD PHYSICS (MY BEST GUESS WOULD BE ROUGHLY 32 PSI ON ONE END AND, MAYBE, 35 PSI ON THE OTHER). WITHOUT BEING ABLE TO PARK ON A PIECE OF GLASS TO LOOK AT THE FOOT PRINT, I WOULD GUESS I ONLY HAVE ABOUT A 2/3 FOOTPRINT. IF SHE HAS AN EMERGENCY SITUATION, EVEN IF SHE'S ON DRY PAVEMENT, THE STOPPING DISTANCE IS PROBABLY MUCH GREATER THAN IT SHOULD BE. THE TIRE MOST LIKELY WILL ONLY WEAR DOWN THE MIDDLE OF THE TREAD, ASSUMING THERE ARE NO ALIGNMENT ISSUES. THE RIDE IS SO HARD I CAN'T VOUCH FOR THE LONGEVITY OF ELECTRONICS IN THIS VEHICLE AND THERE ARE PLENTY OF THEM. SHOCK IS THEIR WORST ENEMY. IT'S BAD ENOUGH THERE ARE SO MANY THINGS THAT CAN THROW THIS VEHICLE INTO "LIMP" MODE, AND THIS IS ONE OF THEM, "LIMP" MODE, DEPENDING WHERE YOU ARE, COULD BE LIFE-THREATENING. PLEASE TELL ME HOW I CAN GET THIS SAFE HAZARD REMEDIED AND SOON. MY WIFE MAKES A MONTHLY TRIP TO PHOENIX AND IT'S ABOUT A THREE HOUR DRIVE, ONE WAY. WE GET WINTER WEATHER (ICE AND SNOW) AT BOTH OF OUR HOMES. DON'T BOTHER TELLING ME ABOUT THE MEME ON WHY THIS WORTHLESS DEVICE WAS MANDATED IN AMERICAN VEHICLES, I'VE READ IT AND, LIKE ANY OTHER AMERICAN WITH A FUNCTIONING SYNAPSE, KNOW THAT THIS STUPIDITY IS JUST ANOTHER BLATANT EXAMPLE OF OVERREACH, THIS TIME LIFE-THREATENING. I REALIZE GOVERNMENT INCOMPETENCE KNOWS NO BOUNDS BUT THIS TRULY IS LIFE-THREATENINGLY STUPID.

• 08/02/2016· POWER TRAINCrash

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS NOTIFIED BY THE POLICE THAT IT INDEPENDENTLY ROLLED FORWARD WHILE SHIFTED IN PARK. DUE TO THE FAILURE, THE VEHICLE STRUCK A POLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A CHRYSLER TECHNICIAN WHO STATED THAT THERE WAS NO EVIDENCE OF A MALFUNCTION. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 16E039000(ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

• 07/27/2021· POWER TRAIN,ENGINE

  The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like NHTSA campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

• 07/25/2018· POWER TRAINCrash

  RADIATOR COOLING FAN HAS STOPPED WORKING AT 39000 MILES.VAN IS OVERHEATING .STILL UNDER POWER TRAIN WARRANTY.WE ARE BEING GIVEN A HARD TIME ABOUT WARRANTY REPAIR.VAN CAN'T OPERATE AS IT HAS ALSO BLOWN FUSES FOR THE FAN.RESEARCH INDICATES MANY OWNERS WITH SAME ISSUES.

• 07/24/2020· ENGINE

  WHILE DRIVING THIS VAN THE ENGINE FAN STARTED MAKING A TERRIBLE NOISE. WE TOOK IT TO A MECHANIC WHO DIAGNOSED IT AS A BAD FAN AND NOTED THAT THERE WAS A NEW RECALL FOR THIS FAILURE. WE TOOK IT TO THE DODGE DEALER AND WERE TOLD IT WAS NOT COVERED UNDER THE RECALL. WE HAD THEM FIX IT AND CONTACTED CHRYSLER WARRANTY FOR HELP. THEY DENIED THE CLAIM. WE HAVE 2 OF THESE IDENTICAL VEHICLES AND RECEIVED A RECALL NOTICE FOR THE OTHER VEHICLE, VIN# [XXX]. THEY TOLD US THAT THE VEHICLES WERE MAD AT DIFFERENT PLANTS SO IT WAS NOT COVERED. HOW CAN ONE BE COVERED AND THE OTHER NOT WHEN THE PARTS ARE IDENTICAL. IT MAKES NO SENSE. THIS OBVIOUSLY COULD HAVE BEEN A VERY BAD SITUATION IF NOT CAUGHT IN TIME. WE WOULD GREATLY APPRECIATE ANY HELP YOU COULD GIVE ON THE PROBLEM. I HAVE UPLOADED DOCUMENTATION FOR YOUR REVIEW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 07/24/2019· EXTERIOR LIGHTING

  SPEEDOMETER, TACHOMETER NOT VISIBLE WHEN DRIVING DURING DAYLIGHT HOURS. HAVE ADJUSTED TO MAXIMUM BRIGHTNESS AND STILL CANNOT VISUALIZE WHILE DRIVING. MULTIPLE OTHER COMPLAINS OF SAME PROBLEM ON DODGE FORUM. COMPANY MAKING NO ATTEMPT TO CORRECT DEALERSHIP UNSYMPATHETIC. POOR ENGINEERING, IN MY OPINION AND VERY DANGEROUS

• 07/18/2019· POWER TRAIN

  CAR WAS HESITATING WHEN STARTING FROM A STOP. ONCE IN A WHILE THE CAR WOULD JERK BACK OR FORWARD. WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON AND I LOST POWER. THE CAR WOULD ONLY GO ABOUT 5 MPH. BROUGHT BACK TO DEALER WHERE HE CHECKED THE LIGHT CODE AND CAME BACK AS TRANSMISSION SENSOR ISSUE. DEALER RESET THE CODE AND I WAS OK FOR A WEEK. CODE CAME BACK ON WHILE DRIVING. BROUGHT BACK TO DEALER AND THEY SAID THEY WOULD UPDATE THE SOFTWARE. AFTER ABOUT A WEEK THE CODE CAME BACK AGAIN. THIS TIME THEY GAVE IT TO ANOTHER DEALER TO LOOK AT AND THEY FOUND THAT IT WAS A BAD VALVE BODY IN THE TRANSMISSION. I HAVE BEEN WITHOUT THE CAR FOR A MONTH NOW AS THEY WAIT FOR THE BACK ORDERED PART. ALL TIMES THE LIGHT CAME ON I WAS ON A STREET OR ROUTE DOING UNDER 50 WHILE DRIVING FORWARD

• 07/16/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  WHILE ON VACATION IN NM AND CO, AN ENGINE COOLING FAN ON SAFETY RECALL (OUR EXACT MODEL, MAKE, AND YEAR AND ACCESSORIES) WAS BLOWING FUSES/MALFUNCTIONING - THE RESULT POSSIBLE IS THE SAME THING THAT INITIATED THE RECALL - POSSIBILITY OF FIRE. BLOWN FUSE ALSO CAN RESULT IN LIMP MODE BEING EXECUTED IN A DANGEROUS DRIVING SITUATION, (SLICK ROADS, STEEP MOUNTAINS, CURVES NOT TO MENTION $1000'S OF DOLLARS OF UNNECESSARY REPAIRS BECAUSE IT ALSO FALSELY AFFECTED THE DIESEL PARTICULATE FILTER. VEHICLE WAS IN MOTION AND ON HIGHWAY AND SMALLER ROADS - IT HAPPENED OUT OF BLUE EACH TIME THE ATTACHED DOCUMENT SHOWS SAME COOLING FAN RECALLED - DEALER REFUSED TO REPLACE SAYING OUR VIN NOT ON THE LIST BUT OBVIOUSLY IT IS HAVING PROBLEMS AND REPLACING IT IS WHAT FIXED THE VEHICLE THANKS

• 06/28/2020· ELECTRONIC STABILITY CONTROL (ESC)

  SHOWING THE FOLLOWING ERROR WHEN STARTING THE CAR - ESC SYSTEM SERVICE, HILL HOLDER. ALSO, THE DIAGNOSTIC TOOL IS SHOWING THE FOLLOWING ERROR CODE: BCM - BODY CONTROLLER WITH U001901 ACTIVE, CAN B - GENERAL ELECTRIC FAILURE. TH ESC SYSTEM SERVICE AND HILL HOLDER ISSUES ARE THE SAME ISSUE WHICH WAS REPORTED IN THE RECALL FOR 2016 RAM PROMASTER ECODIESEL.

• 06/27/2020· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  MY EXACT VEHICLE RAM PROMASTER I4 3L TURBO DIESEL WITH FACTORY AIR IS ON A SAFETY RECALL FOR BAD COOLANT FAN, BUT CHRYSLER IS SAYING THAT MY VIN DOES NOT QUALIFY. THE CHRYSLER DEALER TELLS ME I NEED TO REPLACE MY COOLING FAN BECAUSE IT IS SHORTING AND BLOWING THE FUSE AND POSSIBLY AFFECTING THE RELAY ALSO. THIS FAN CODE IS ALSO PUTTING THE VAN IN LIMP MODE AND NOT ALLOWING THE DIESEL PARTICULATE FILTER TO BE REGENERATED. HERE IS THE LINK FOR RECALL THAT I FOUND HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2019/RCMN-19V818-7563.PDF PLEASE HELP OR AT LEAST LET ME KNOW WHAT RECOURSE I HAVE - IT'S PRETTY OBVIOUS THIS FAN HAS ISSUES AND 2015 WAS ONE OF THE 1ST. - THE WHOLE ENGINE AND EMISSIONS IS TIED TOGETHER BY THE COMPUTER AND SENSORS SO 1 THING AFFECTS MANY THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 06/20/2018· ELECTRICAL SYSTEM

  ENGINE WONT CRANK OVER WHEN TURNING IGNITION SWITCH. PARTS ARE ON BACK ORDER. HAVE BEEN WAITING FOR 3 WEEKS AND STILL NO PARTS. WAS INFORMED THERE ARE OVER 300 ON BACK ORDER.

• 06/17/2019· VISIBILITY/WIPER

  DRIVER SIDE ELECTRIC MIRROR NOT RETURNING TO ORIGINAL SPOT ANYTIME REQUESTED, GOING TO EXTREME POSITION. SAME PROBLEM OCCURRED TO PASSENGER MIRROR MAY 2017

• 05/23/2016· WHEELS

  MAY 22, 16 2015 RAM PROMASTER, DELIVERED APR 1, 2015 39,049 MILES THE DASH LOW TIRE PRESSURE MONITOR ILLUMINATED WHILE TRAVELING AT 65 MPH ON A LIMITED ACCESS HIGHWAY AND WITH APPROXIMATELY 750 LBS. OF CARGO AND NO TRAILER, THE VEHICLE WAS IMMEDIATELY BROUGHT TO A STOP ON THE SHOULDER AND INSPECTION SHOWED THAT THE VALVE STEM HARDWARE HAD FALLEN OFF THE RIGHT FRONT WHEEL, WHICH ALLOWED THE TIRE TO VERY QUICKLY GO FLAT. THE OTHER 3 VALVE STEM RETAINER NUTS WERE FOUND TO BE NEARLY "FINGER TIGHT". IN ADDITION, THE SPARE TIRE LOWERING MECHANISM FAILED TO OPERATE AND HAD TO BE "CUT OFF" WITH A HACKSAW.

• 05/23/2016· POWER TRAIN

  THIS IS NEW MODEL FOR DODGE IN 2015 AND COMES EQUIPPED WITH THE ZF 9-SPEED TRANSMISSION. AT THE LOWER END, THE VAN LACKS ACCELERATION FOR PASSING OR NEEDED ACCELERATION ESPECIALLY AFTER DECELERATION. AFTER READING THE COMPLAINTS ABOUT THE ZF TRANSMISSION IN THE CHEROKEE, THE DESCRIPTIONS NOTED ARE EXACTLY WHAT IS HAPPENING TO MY VAN. THIS IS EXTREMELY CONCERNING WHEN ON A FREEWAY AND ONCE I SLOW DOWN AND THEN HAVE TO SPEED UP FAST, THERE IS A DELAY OR LULL IN THE ACCELERATION.

• 05/15/2017· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 65 MPH, VARIOUS WARNING INDICATORS ILLUMINATED AND THE VEHICLE BEGAN TO DECREASE IN SPEED THE VEHICLE WAS ABLE TO RESTART, BUT WOULD NOT ACCELERATE BEYOND 20 MPH. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 31627555. THE FAILURE MILEAGE WAS APPROXIMATELY 7,122. UPDATED 06/28/17*LJ